Attach to Form 990 or Form 990-EZ.
See separate instructions.| (i) Name of supported organization |
(ii) EIN |
(iii) Type of organization (described on lines 1- 9 above or IRC section (see instructions)) |
(iv) Is the organization in col. (i) listed in your governing document? |
(v) Did you notify the organization in col. (i) of your support? |
(vi) Is the organization in col. (i) organized in the U.S.? |
(vii) Amount of support? |
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|---|---|---|---|---|---|---|---|---|---|
| Yes | No | Yes | No | Yes | No | ||||
| Total | |||||||||
| Calendar year(or fiscal year beginning in) | (a) 2006 | (b) 2007 | (c) 2008 | (d) 2009 | (e) 2010 | (f) Total | |
|---|---|---|---|---|---|---|---|
| 1 | Gifts, grants, contributions, and membership fees received. (Do not include any "unusual grants.") .... | 8,122,098 | 8,386,152 | 6,683,496 | 7,171,853 | 7,822,417 | 38,186,016 |
| 2 | Tax revenues levied for the organization's benefit and either paid to or expended on its behalf....... | ||||||
| 3 | The value of services or facilities furnished by a governmental unit to the organization without charge.. | ||||||
| 4 | Total. Add lines 1 through 3.. | 8,122,098 | 8,386,152 | 6,683,496 | 7,171,853 | 7,822,417 | 38,186,016 |
| 5 | The portion of total contributions by each person (other than a governmental unit or publicly supported organization) included on line 1 that exceeds 2% of the amount shown on line 11, column (f).. | ||||||
| 6 | Public Support. Subtract line 5 from line 4. | 38,186,016 | |||||
| Calendar year(or fiscal year beginning in) | (a) 2006 | (b) 2007 | (c) 2008 | (d) 2009 | (e) 2010 | (f) Total | |
|---|---|---|---|---|---|---|---|
| 7 | Amounts from line 4.. | 8,122,098 | 8,386,152 | 6,683,496 | 7,171,853 | 7,822,417 | 38,186,016 |
| 8 | Gross income from interest, dividends, payments received on securities loans, rents, royalties and income from similar sources.. | 46,379 | 41,082 | 8,218 | 17,060 | 13,390 | 126,129 |
| 9 | Net income from unrelated business activities, whether or not the business is regularly carried on.. | ||||||
| 10 | Other income. (Explain in Part IV.) Do not include gain or loss from the sale of capital assets.. | 103,846 | 87,644 | 148,796 | 131,149 | 85,045 | 556,480 |
| 11 | Total support (Add lines 7 through 10). | 38,868,625 | |||||






| Calendar year(or fiscal year beginning in) | (a) 2006 | (b) 2007 | (c) 2008 | (d) 2009 | (e) 2010 | (f) Total | |
|---|---|---|---|---|---|---|---|
| 1 | Gifts, grants, contributions, and membership fees received. (Do not include any "unusual grants.") . | ||||||
| 2 | Gross receipts from admissions, merchandise sold or services performed, or facilities furnished in any activity that is related to the organization's tax-exempt purpose...... | ||||||
| 3 | Gross receipts from activities that are not an unrelated trade or business under section 513.. | ||||||
| 4 | Tax revenues levied for the organization's benefit and either paid to or expended on its behalf... | ||||||
| 5 | The value of services or facilities furnished by a governmental unit to the organization without charge.. | ||||||
| 6 | Total. Add lines 1 through 5. | ||||||
| 7a | Amounts included on lines 1, 2, and 3 received from disqualified persons... | ||||||
| b | Amounts included on lines 2 and 3 received from other than disqualified persons that exceed the greater of $5,000 or 1% of the amount on line 13 for the year. | ||||||
| c | Add lines 7a and 7b.. | ||||||
| 8 | Public Support (Subtract line 7c from line 6.) | ||||||
| Calendar year (or fiscal year beginning in) | (a) 2006 | (b) 2007 | (c) 2008 | (d) 2009 | (e) 2010 | (f) Total | |
|---|---|---|---|---|---|---|---|
| 9 | Amounts from line 6... | ||||||
| 10a | Gross income from interest, dividends, payments received on securities loans, rents, royalties and income from similar sources.. | ||||||
| b | Unrelated business taxable income (less section 511 taxes) from businesses acquired after June 30, 1975. | ||||||
| c | Add lines 10a and 10b. | ||||||
| 11 | Net income from unrelated business activities not included in line 10b, whether or not the business is regularly carried on. | ||||||
| 12 | Other income. Do not include gain or loss from the sale of capital assets (Explain in Part IV.) | ||||||
| 13 | Total support (Add lines 9, 10c, 11 and 12.). | ||||||




| Facts And Circumstances Test |
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| Explanation |
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| SCHEDULE A, PART II, LINE 10, EXPLANATION OF OTHER INCOME: OTHER INCOME |
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Attach to Form 990 or 990-EZ.| Identifier | Return Reference | Explanation |
|---|---|---|
| FORM 990, PART VI, SECTION B, LINE 11 | ORGANIZATION'S PROCESS USED TO REVIEW FORM 990 - THE BOARD OF TRUSTEES MEETS WITH THE CHIEF EXECUTIVE OFFICER, THE HUMAN RESOURCES OFFICER AND THE CHIEF FINANCIAL OFFICER TO REVIEW THE FORM 990 PRIOR TO SUBMITTAL TO THE INTERNAL REVENUE SERVICE. | |
| FORM 990, PART VI, SECTION B, LINE 12C | ENFORCEMENT OF CONFLICTS POLICY - ALL OFFICERS, EMPLOYEES, ASSOCIATES, VOLUNTEERS, AND STUDENTS ARE COVERED UNDER THE POLICY. THE HUMAN RESOURCE PROGRAM WILL INVESTIGATE ALL ALLEGATIONS OF VIOLATIONS. PROPORTIONATE DISCIPLINARY ACTION WILL BE TAKEN INCLUDING DISMISSAL BASED UPON THE FACT FINDING OF THE DUE DILIGENCE INVESTIGATION(S). | |
| FORM 990, PART VI, SECTION B, LINE 15 | COMPENSATION PROCESS FOR TOP OFFICIAL - THE CHAIRPERSON OF THE HUMAN RESOURCES (HR) COMMITTEE REQUESTS THE CHIEF EXECUTIVE OFFICER (CEO) TO PROVIDE A WRITTEN ASSESSMENT OF THE ORGANIZATION'S PERFORMANCE AND ACHIEVEMENTS FOR THE FISCAL YEAR. THE CEO PROVIDES HIS WRITTEN INPUT. THE HR COMMITTEE CHAIR ASKS THE HR OFFICER TO SECURE INFORMATION FROM THE FLORIDA COUNCIL FOR COMMUNITY MENTAL HEALTH CONCERNING SALARIES AND COMPENSATION ELEMENTS FOR CEO'S OF COMMUNITY MENTAL HEALTH CENTERS SIMILAR IN GEOGRAPHIC AREAS AND SIZE OF THE ORGANIZATION IN THE STATE OF FLORIDA. THE HR COMMITTEE WILL REVIEW THE BOARD OF TRUSTEES ORGANIZATIONAL PERFORMANCE EVALUATION RATING AND FORMULATE THE AGGREGATE RATING. THE HR COMMITTEE UTILIZES THE CEO COMPENSATION STANDARD OPERATING PROCEDURE TO PREPARE A PROPOSAL RECOMMENDATION FOR THE BOARD OF TRUSTEES. THE HUMAN RESOURCES COMMITTEE AND OTHER BOARD MEMBERS WILL REVIEW THE RESULTS ACCOMPLISHED ON THE CEO PERFORMANCE EVALUATION RATING FORM AND INDEPENDENTLY ASSESS THE CEO'S PERFORMANCE. THE COMMITTEE WILL RECOMMEND MERIT COMPENSATION AND/OR PAY FOR PERFORMANCE VARIABLE PAY TO BE PRESENTED TO THE BOARD FOR CONSIDERATION ALONG WITH A WRITTEN COVER LETTER OF EVALUATION TO ACCOMPANY THE CEO PEFORMANCE EVALUATION RATING FORM. THE BOARD OF TRUSTEES WILL MEET IN CLOSED EXECUTIVE SESSION WHERE THE BOARD WILL VOTE FOR FINAL RESOLUTION OF THE AMOUNT OF THE CEO'S COMPENSATION BASED UPON THE PREVIOUS FISCAL YEAR'S ORGANIZATIONAL PEFORMANCE. A WRITTEN LETTER WITH SIGNATORY APPROVAL FROM THE CHAIRPERSON OF THE HUMAN RESOURCES COMMITTEE IS FORWARDED TO THE CEO'S PERSONNEL FILE. FORM 990, PART VI, SECTION B, LINE 15B (COMPENSATION PROCESS FOR OFFICERS) - THE ORGANIZATION ESTABLISHES SALARY RANGES FOR ASSOCIATES CLASSIFICATIONS BY REVIEWING THE BASE RANGE SALARY FOR COMPETITIVE POSITIONS WITHIN THE BEHAVIORAL HEALTH CARE INDUSTRY BY SIZE AND GEOGRAPHICAL AREA. THE ORGANIZATION UTILIZES SURVEY DATA OF ORGANIZATIONS WHICH ARE APPROXIMATELY THE SAME SIZE OF ORGANIZATION, WHICH IS COLLECTED AND DISSEMINATED BY THE FLORIDA COUNCIL FOR COMMUNITY MENTAL HEALTH. | |
| FORM 990, PART VI, SECTION C, LINE 19 | GOVERNING DOCUMENTS DISCLOSURE EXPLANATION - THE ORGANIZATION MAKES AVAILABLE TO THE PUBLIC UPON REQUEST ITS GOVERNING DOCUMENTS AND FINANCIAL STATEMENTS. THESE GOVERNING DOCUMENTS INCLUDE: (1) BOARD OF TRUSTEES BY-LAWS (2) ARTICLES OF INCORPORATION (3) BOARD OF TRUSTEES TRAINING AND REFERENCE MANUAL (4) BOARD TRUSTEE JOB STANDARDS (5) BOARD OF TRUSTEES CHAIRPERSON JOB STANDARDS (6) BOARD TRUSTEE CODE OF ETHICS (7) BOARD TRUSTEE CONFLICT OF INTEREST QUESTIONNAIRE (8) BOARD TRUSTEE RELATED PARTY QUESTIONNAIRE (9) BOARD OF TRUSTEES CORPORATE RESOLUTION FOR SIGNATORY APPROVAL OF CONTRACTS (10) BOARD OF TRUSTEES CORPORATE CRITERIA AND RATING SHEET FOR PERFORMANCE EVALUATION OF THE CHIEF EXECUTIVE OFFICER. | |
| FORM 990, PART XII, LINE 2C: | THE ORGANIZATION DID NOT CHANGE ITS OVERSIGHT PROCESS OR SELECTION PROCESS DURING THE TAX YEAR. | |
| SUMMARY OF MOST SIGNIFICANT ACTIVITIES | FORM 990, PART I, LINE 1 | BRIDGEWAY CENTER INC. (BCI) IS A BEHAVIORAL HEALTH PROVIDER, AN EDUCATIONAL RESOURCE PROVIDER, A SENIOR SERVICES PROVIDER, AND A DRIVING SCHOOLS PROVIDER. BCI OFFERS QUALITY, COMPREHENSIVE COUNSELING/THERAPY SERVICES TAILORED TO THE CULTURAL AND ECONOMIC DIVERSITY OF OUR CONSUMERS. SINCE 1966, BCI HAS DEDICATED ITSELF TO PROVIDING PROFESSIONAL COUNSELING AND THERAPY EXPERIENCE WITH EXPERTISE TO HELP FAMILIES OF DIVERSE RACIAL, ETHNIC, AND ECONOMIC BACKGROUNDS WHO ARE STRUGGLING WITH MENTAL ILLNESS, SUBSTANCE ABUSE, EMOTIONAL TRAUMA, AND OTHER EFFECTS OF VIOLENCE (I.E. POST TRAUMATIC STRESS DISORDER - PTSD). BCI HAS CONTINUED TO DEVELOP SERVICES FOR PERSONS IN POVERTY BY FOCUSING ON THEIR INDIVIDUAL SKILLS TO BE MORE SUCCESSFUL IN THEIR LIVES. THIS INCLUDES SPECIALIZED SERVICES FOR VICTIMS OF SEXUAL ASSAULT. BCI'S CLIENTELE CONSISTS OF: 49.2% ARE MALE; 50.8% ARE FEMALE, 78.8% LIVE BELOW THE FEDERAL POVERTY LINE AND WITH FAMILY OR SIGNIFICANT OTHERS. 23% LIVE ALONE, 70.3% LIVE IN SUPPORTIVE HOUSING, SUCH AS HALFWAY HOUSES, NURSING HOMES, WITH FAMILIES, AND/OR THE COUNTY JAIL, AND 61.2% HAVE NO INCOME, 1.6% ARE HOMELESS, AND 5.1% HAVE UNKNOWN DOMICILES. WITHIN THE PAST TWELVE (12) MONTHS, BCI HAS PROVIDED 295,000 SERVICES TO MEN, WOMEN, AND CHILDREN IN OKALOOSA COUNTY. BCI HAS AN OPERATING BUDGET THAT EMPLOYS 234 ASSOCIATES. FOR THIRTEEN (13) CONSECUTIVE YEARS, BCI HAS BEEN DESIGNATED A "LOW-RISK AUDITEE". BRIDGEWAY CENTER INC. WAS AWARDED THE BEST LARGE EMPLOYER IN 2006 FOR OKALOOSA COUNTY BY THE WORKFORCE DEVELOPMENT/AGENCY FOR WORKFORCE INNOVATION (AWI). BRIDGEWAY CENTER INC.'S CLINICAL SERVICES PROVIDE BEHAVIORAL HEALTH SERVICES TO PERSONS IN THE COMMUNITY REGARDLESS OF THEIR ABILITY TO PAY. THE TARGET POPULATION IS THOSE WITH MENTAL HEALTH AND/OR SUBSTANCE ABUSE CONCERNS. WE SERVE ADULTS AND CHILDREN IN OUTPATIENT, INPATIENT, AND COMMUNITY-BASED SERVICES. IN FISCAL YEAR 2010/2011, OVER EIGHTY-THREE (83) PRESENTATIONS REGARDING THE SERVICES AT BCI AS WELL AS EDUCATIONAL EVENTS COVERING DIFFERENT TOPICS WERE PROVIDED TO THE COMMUNITY AT NO COST. IN ADDITION, BCI CLINICAL SERVICES STAFF SERVED ON GREATER THAN TWELVE (12) COMMUNITY COMMITTEES OR CONTINUUM MEETINGS OVER THE PAST YEAR. BRIDGEWAY CENTER INC. DRIVING SCHOOLS HAS BEEN NATIONALLY ACCREDITED BY CARF FOR SEVEN (7) CONSECUTIVE YEARS. THE DRIVING SCHOOLS HAS RECEIVED SUCCESSFUL DEPARTMENT OF HIGHWAY SAFETY AND MOTOR VEHICLES LICENSURE SURVEYS FOR THE PAST ELEVEN YEARS. THE PROGRAM PROVIDED SERVICES TO 707 LEVEL I STUDENTS AND 381 LEVEL II STUDENTS. OF THESE, 173 STUDENTS ENROLLED INTO THE CLASS VIA THE ONLINE ENROLLMENT PROCESS. THERE WERE 57 NEW SPECIAL SUPERVISION SERVICES ENROLLMENTS. THESE WERE 407 SPECIAL SUPERVISION SERVICES PERIODIC UPDATES CONDUCTED AS WELL AS 35 SPECIAL SUPERVISION SERVICES EVALUATIONS. DUE TO VIOLATIONS OF THEIR IGNITION INTERLOCK DEVICE, 110 CLIENTS CAME TO THE PROGRAM FOR SESSIONS CONCERNING THEIR NON-COMPLIANCE. THE PROGRAM PROVIDED 322 BEHIND THE WHEEL DRIVING LESSONS, TAUGHT 100 STUDENTS THE ADVANCED DRIVER IMPROVEMENT COURSE, TAUGHT 313 STUDENTS THE BASIC DRIVER IMPROVEMENT COURSE, AND 200 STUDENTS RECEIVED THE CASE COURSE AND SUBSTANCE ABUSE EVALUATION. STAFF PROVIDED PRESENTATIONS CONCERNING THE PREVENTION OF DRIVING WHILE IMPAIRED OR UNDER THE INFLUENCE OF ALCOHOL OR DRUGS TO CRESTVIEW HIGH SCHOOL STUDENTS. DRUG-FREE WORKPLACE TRAININGS TO LOCAL BUSINESSES WERE ALSO PRESENTED AS A PART OF BCI'S EMPLOYEE ASSISTANT PROGRAM. AN OVERVIEW OF THE PROGRAM WAS ALSO PROVIDED TO THE BRIDGEWAY CENTER, INC. BOARD OF TRUSTEES. SENIOR SERVICES IN-HOME STAFF PROVIDED 35 CLIENT CONTACT HOURS IN 2010-2011. DURING THE TIME PERIOD OF JULY 1, 2010 THROUGH JUNE 30, 2011, THE PROGRAM PROVIDED 34,350 HOME DELIVERED MEALS, PROVIDED 11,267 MEAL SITE MEALS, AND COORDINATED 580 HOURS OF VOLUNTEER TIME. THERE WERE 448 CLIENTS SERVED DURING THIS TIME WITH A TOTAL OF 52,734 SERVICES PROVIDED. THE AVERAGE NUMBER OF SERVICES PROVIDED PER CLIENT IS 117.8. SENIOR SERVICES STAFF MADE NUMEROUS COMMUNITY PRESENTATIONS TO CIVIC GROUPS AND LOCAL MUNICIPALITIES. SENIOR SERVICES HAD A BOOTH AT TWO SANTA ROSA MALL EVENTS AND ALSO AN EVENT AT THE UNITED METHODIST CHURCH IN SHALIMAR. SENIOR SERVICES RECEIVED DONATIONS FROM MAJOR EMPLOYERS IN OKALOOSA COUNTY. WE OFFER AN EXPERIENCED TEAM OF LOCAL PROFESSIONALS WHO TAKE THE TIME TO UNDERSTAND OUR CLIENTS' UNIQUE NEEDS. TREATMENT SOLUTIONS VARY BY CLIENT. WHAT IS CONSISTENT IS THE DEPTH OF OUR TALENT AND OUR COMMITMENT FOR CLIENT SERVICES EXCELLENCE. WE CONTINUE TO DEVELOP OUR LEADERSHIP AND TALENT PIPELINE TO SUPPORT THE MISSION, VISION, AND VALUES OF BRIDGEWAY CENTER INC. |
| FORM 990, SCHEDULE O, BCI'S 2010/11 OPERATING PERFORMANCE | IN 2010/2011 OPERATIONAL CHANGES WERE MADE TO IMPROVE CAPACITY FOR EACH BCI POSITION. THIS RESULTED IN THIRTY-SIX (36) POSITIONS DELETED THROUGH ATTRITION OF WHICH ELEVEN (11) WERE SUPERVISOR POSITIONS. AN ADDITIONAL NINE (9) SUPERVISORS WERE RECLASSIFIED TO DIRECT SERVICES PROVIDERS OR ANALYST/SPECIALIST POSITIONS. STRONG EXECUTION BY MANAGEMENT AMID DIFFICULT ECONOMIC CONDITIONS LED TO EXCELLENT OPERATING RESULTS. THE TOP THREE (3) BRIDGEWAY CENTER PRIORITIES WERE ACHIEVED. PRIORITY NUMBER ONE, "CREATING THE BEST CUSTOMER EXPERIENCE" IS AN ON-GOING CAMPAIGN THAT STARTS WITH CLIENT ACCESS REGISTRATION. THIS PRIORITY HAS A SHORT- AND A LONG-TERM FOCUS SINCE IT IS PART OF BCI'S VISION STATEMENT. FOR EXAMPLE, IN 2008/09 THE CENTRAL FRONT DESK AT HOSPITAL DRIVE WAS REDESIGNED AND RENOVATED FROM A TWO PERSON REGISTRATION AREA TO A FOUR PERSON REGISTRATION CAPACITY. 1. IN 2010/11, THE FIRST PRIORITY, CUSTOMER DRIVEN EXPERIENCE, WAS ACHIEVED BY EXPANDING THE CLIENT/PATIENT ACCESS TO QUALITY CARE IN THE FOLLOWING WAYS: (A) IMPLEMENTED SAME DAY, WALK-IN SCREENING ASSESSMENTS FOR FT. WALTON BEACH AND CRESTVIEW LOCATIONS. (B) DESIGNATED A SPECIFIC STAFF PERSON TO SERVE AS A TELEPHONE ACCESS REPRESENTATIVE AT THE HOSPITAL DRIVE LOCATION. (C) IMPROVED CLIENT ACCESS FOR THE MEDICAL STAFF. CLIENTS ARE NOW SCHEDULED DIRECTLY WITH MEDICAL STAFF FOR EVALUATION FOR MEDICATION MANAGEMENT. (D) IMPLEMENTED PSYCHO-SOCIAL GROUPS IN THE INPATIENT UNIT. (E) RE-DESIGNED CLOSED RECORDS IN BUILDING D AT SHELL AVENUE AS AN EMERGENCY SERVICES SECURE AREA FOR POST-DISCHARGE CLIENTS AWAITING TRANSPORTATION FOR PLACEMENT. (F) ILLNESS MANAGEMENT/WELLNESS PROGRAM REQUIRED MORE ACTIVE INVOLVEMENT BY THE CLIENTS IN THEIR TREATMENT PLAN BY MAKING CHOICES TO DIRECT THEIR TREATMENT. A RECOVERY PROGRAM MODULE IS UTILIZED WITH MOTIVATIONAL, EDUCATIONAL, AND COGNITIVE BEHAVIOR TECHNIQUES TO: 1. SET AND ACHIEVE PERSONAL GOALS 2. SKILLS TO REDUCE RELAPSE BY COPING WITH STRESS SYMPTOMS 3. STRESS - VULNERABILITY MODEL IS USED 4. SOCIAL SUPPORTS ARE SET AND NURTURED 2. IN 2010/2011, THE SECOND PRIORITY, HUMAN RESOURCES ENGAGING THE WORKFORCE, WAS ACHIEVED BY: (A) ENCOURAGING GREATER INDIVIDUAL ACCOUNTABILITY IN THEIR JOB COMPETENCY-BASED PERFORMANCE STANDARDS AND EVALUATIONS. (B) IMPROVED THE CALIBER OF RECRUITMENT CANDIDATES FOR POSITIONS AT BCI WITH THE INTEGRATION OF EMOTIONAL, INTELLIGENT ASSESSMENT QUESTIONS BUILT INTO THE BEHAVIORAL COMPETENCY INSIGHT INTERVIEW PROCESS. (C) STREAMLINED THE COORDINATION OF STAFF HEALTHCARE BENEFITS WITH ON-LINE ENROLLMENTS, BENEFITS ADMINISTRATION PROCESS, AND ADDED A MULTI-TIER DENTAL PLAN OPTION. (D) CONSTRUCTED A TALENT PIPELINE FOR SUCCESSION PLANNING WITH CAREER LADDERS FOR INTERNAL PROMOTIONS. TWENTY-SEVEN INDIVIDUALS RECEIVED INTERNAL PROMOTIONS IN 2010/2011. (E) COORDINATED ON-SITE MONTHLY RETIREMENT PLANNING SERVICE MEETING WITH AN INDEPENDENT FINANCIAL REPRESENTATIVE TO SERVE AS THE EMPLOYEES' CONSULTANT. (F) DEVELOPED IMPLEMENTATION FOR A "PROMOTION IN PLACE" CAREER ADVANCEMENT SYSTEM WITH LEVELS OF COMPETENCY AND LEVELS OF JUDGMENT SKILLS TO ENHANCE EMPLOYEE RETENTION. (G) PROVIDED 6,248 HOURS OF IN-SERVICES EDUCATION TRAINING TO BCI EMPLOYEES WHICH AVERAGE 31 HOURS A YEAR PER INDIVIDUAL EMPLOYEE. 3. IN 2010/11 THE THIRD PRIORITY, CONTINUOUS QUALITY IMPROVEMENTS WAS ACHIEVED IN THE FOLLOWING AREAS: KEY RESULTS AREAS (KRAS) FOR FINANCE AND ACCOUNTING (A) BCI RECEIVED A FAVORABLE UNQUALIFIED OPINION FROM THE INDEPENDENT AUDITOR'S REPORT WITH ZERO (0) FINDINGS. FOR THIRTEEN (13) CONSECUTIVE YEARS BCI HAS BEEN DESIGNATED A "LOW-RISK AUDITEE". (B) CONTROLLED BCI'S OPERATING COSTS IN UNEMPLOYMENT INSURANCE AND WORKER'S COMPENSATION INSURANCE. (C) REVIEWED LITERATURE AND USER DATA FOR BEST PRACTICE INNOVATIONS FOR ACCOUNTING/PAYROLL/HUMAN RESOURCES SOFTWARE COMPATIBLE WITH BCI'S OPERATING SYSTEM. OBTAINED THREE WRITTEN QUOTES FROM THE VENDORS FOR MS DYNAMICS (GP). REFERENCES WERE OBTAINED FROM A USER OF MS DYNAMICS (GP) AND THE THREE DIFFERENT VENDORS WHO SELL THE MS DYNAMICS (GP). BCI ACCOMPLISHED A PANEL EVALUATION FOR FINAL SELECTION ON 08/31/10. (D) BCI UTILIZED GROUP PURCHASING TO REALIZE AN ANNUAL SAVINGS. KRAS FOR INFORMATION TECHNOLOGY (A) COORDINATED THE DEVELOPMENT OF A VIRTUALIZED SERVER ENVIRONMENT AND THE MOVE TO MICROSOFT HYPERV IN A HIGH AVAILABILITY ENVIRONMENT. (B) THE DEVELOPMENT OF AN ONLINE BACKUP SYSTEM THAT CAPTURES CURRENT DATA AT AN HOURLY INTERVAL AND STORES IT AT A SATELLITE LOCATION IN NORTH COUNTY PROVIDING US ADDITIONAL DATA SECURITY. INFORMATION TECHNOLOGY HEADQUARTERS LOCATION IS IN SOUTH COUNTY. (C) ASSISTED IN THE DEVELOPMENT OF INFORMATION TECHNOLOGY SERVICES REDBOOK THAT DETAIL OUT OUR INFRASTRUCTURE AND HOW TO RECOVER FROM DISASTER SITUATIONS. (D) SUPPORTED THE DEVELOPMENT AND OPERATION OF A SCANNED MEDICAL RECORD SYSTEM FOR SUBSTANCE ABUSE SERVICES (WHICH IS 100% ELECTRONIC). KRAS FOR SAFETY, REGULATORY & QUALITY (A) INSTALLED COMMERCIAL GRADE GAS GENERATORS FOR HOSPITAL DRIVE LOCATION TO ENSURE 100% OPERATING TIME FOR OUR COMPUTER SYSTEMS IN LIEU OF A POWER FAILURE. (B) NEW INTERCOM SYSTEM WAS INSTALLED IN THE EMERGENCY SERVICES/INPATIENT PROGRAM DEPARTMENTS. (C) FORMULARY CONSOLIDATION COMPLETED TO STREAMLINE EASE OF USE. (D) ALL MANUALS AND PLANS (18) WERE REVIEWED, REVISED, AND APPROVED BY BCI LEADERSHIP. (E) CLOSED RECORDS MOVED TO LEASED LOCATION WITH ADDITIONAL SPACE PROVIDED. REFERENCE CUSTOMER SERVICE EXPERIENCE, SECTION 1E. (F) RECEIVED TRAINING AND IMPLEMENTED USE OF THE STATE OF FLORIDA DCF INCIDENT REPORTING ANALYSIS SYSTEM (IRAS). OVERALL, WE DEMONSTRATED STRONG OPERATING CHARACTERISTICS TO PRODUCE KEY RESULT AREAS. OUR DISCIPLINE FOCUSED ON OUR TOP "3" PRIORITIES. BCI POSITIONED ITSELF TO BENEFIT FOR THE FUTURE STATE GROWTH IN THE MANAGED CARE OF HEALTH MAINTENANCE ORGANIZATIONS SENTIMENT BY STATE LEGISLATORS. OPERATING RESULTS AND STRATEGIC PLANNING REFLECT THAT BCI'S BUSINESS PLAN CONTINUES TO GAIN TRACTION. ONE OF BRIDGEWAY CENTER INC.'S STRATEGIC INITIATIVES IS TO SEEK A HEALTH MAINTENANCE ORGANIZATION (HMO) TO PROVIDE BOTH MEDICAL AND BEHAVIORAL HEALTH SERVICES FOR PEOPLE WITH SERIOUS MENTAL ILLNESS WITH A GROUP OF 34 NON-PROFIT BEHAVIORAL HEALTHCARE PROVIDERS ASSOCIATION COVERING THE STATE OF FLORIDA. BCI PURSUES OPPORTUNITIES FOR EXPANSION OF SERVICES THAT WOULD ALLOW BCI TO GENERATE INCREMENTAL FUNDS TO HELP MEET THE FINANCIAL BURDEN OF DELIVERY CARE TO INDIGENT CLIENTS, OVER AND ABOVE THE STATE OF FLORIDA TAX REVENUES AND FOR ALL CLIENTS ELIGIBLE FOR MEDICAID. BCI IS COMMITTED TO ITS PUBLIC SERVICE MISSION BY PROVIDING PSYCHOLOGICAL HEALTH SERVICES CARE TO LOW INCOME PATIENTS/CLIENTS REGARDLESS OF THEIR ABILITY TO PAY. WE ARE A DEDICATED TEAM WHO IS COMMITMENT-DRIVEN TO PROVIDE A POSITIVE CUSTOMER EXPERIENCE WITH QUALITY, INTEGRITY AND PROFESSIONALISM. OVERALL, BCI AS A PSYCHOLOGICAL HEALTH SERVICES ORGANIZATION IS CONTINUING TO MOVE FORWARD. BCI IS MOVING FORWARD WITH THE RIGHT COMBINATION OF STRATEGIC INTENT, COMMITMENT, TO ACHIEVE GOALS AND OBJECTIVES TO MEET CUSTOMER SAFETY, QUALITY, OUTCOMES, AND SERVICE FOR OKALOOSA AND WALTON COUNTIES' RESIDENTS. |
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