| COMMUNITY BENEFIT STATEMENT |
CORE FORM, PART III; STATEMENT OF PROGRAM SERVICE ACCOMPLISHMENTS |
V.I.A. HEALTH SYSTEM BACKGROUND =============================== THE VILLAGE IMPROVEMENT ASSOCIATION ("V.I.A.") WAS FOUNDED IN 1895 WITH THE HEALTH AND BEAUTY OF THE COMMUNITY OF DOYLESTOWN AS ITS PRIMARY CONCERNS. IN RESPONSE TO COMMUNITY NEEDS, THE VISITING NURSE SERVICE WAS ESTABLISHED IN 1916, AND IN 1923 DOYLESTOWN HOSPITAL WAS OPENED, MAKING THE V.I.A. THE ONLY WOMEN'S CLUB IN THE COUNTRY TO OWN AND OPERATE A COMMUNITY HOSPITAL. IN 1986, A CORPORATE RESTRUCTURING CREATED THE V.I.A. HEALTH SYSTEM, THE DOYLESTOWN HEALTH FOUNDATION AND THE V.I.A. AFFILIATES. RESTRUCTURING ENABLED THE V.I.A. AND DOYLESTOWN HOSPITAL TO OPERATE MORE EFFICIENTLY AND WITH GREATER DIVERSIFICATION. IN ITS 116TH YEAR, THE V.I.A. OVERSEES THE OPERATIONS OF THE SYSTEM OF AFFILIATED HEALTH CORPORATIONS. THE PURPOSES OF THE V.I.A. HAVE BEEN CONSISTENT THROUGHOUT ITS HISTORY: - TO ENCOURAGE AND PROMOTE PUBLIC HEALTH WORK IN GENERAL - TO IMPROVE THE HEALTH AND WELFARE OF THE RESIDENTS OF DOYLESTOWN AND GREATER CENTRAL BUCKS COUNTY - TO PROVIDE FOOD, CLOTHING, SHELTER, MEDICAL AND SURGICAL CARE AND NURSING TO THE INDIGENT OF THE COMMUNITY WITHOUT CHARGE, INSOFAR AS HOSPITAL RESOURCES WILL PERMIT - TO OWN, MANAGE, SUPPORT, AND MAINTAIN A VISITING NURSE SERVICE AND COMMUNITY HOSPITAL FOR THE BENEFIT OF ALL PERSONS - TO RAISE FUNDS FOR AND TO RECEIVE AND HOLD ALL PROPERTY THAT MAY BE GIVEN TO THE ASSOCIATION TO ACCOMPLISH ITS MISSION. FOR THE FISCAL YEAR ENDING 6/30/11 THE V.I.A. HEALTH SYSTEM ACCOUNTS FOR THREE TAX-EXEMPT AFFILIATES IN THIS NARRATIVE: DOYLESTOWN HEALTH FOUNDATION, DOYLESTOWN HOSPITAL, AND THE V.I.A. AFFILIATES. DESCRIBED BELOW ARE THE CHARITABLE MISSIONS OF THESE ENTITIES. V.I.A. HEALTH SYSTEM MISSIONS ============================= DOYLESTOWN HEALTH FOUNDATION ---------------------------- THE MISSION OF THE FOUNDATION HAS FOUR MAIN POINTS: ASSESSMENT OF COMMUNITY NEEDS, COMMUNICATION OF THOSE NEEDS AND THE SYSTEM'S RESPONSE TO THEM, SOLICITATION OF FUNDS TO SUPPORT THE RESPONSE, AND THE ACCOUNTABILITY TO THE COMMUNITY FOR BOTH THE MANAGEMENT OF THE FUNDS AND THE RESPONSE TO THE NEEDS. DOYLESTOWN HOSPITAL ------------------- DOYLESTOWN HOSPITAL'S MISSION IS TO "PROVIDE A RESPONSIVE, HEALING ENVIRONMENT FOR OUR PATIENTS AND THEIR FAMILIES AND TO IMPROVE THE QUALITY OF LIFE FOR ALL MEMBERS OF OUR COMMUNITY." THESE COMMUNITY MEMBERS INCLUDE THE VULNERABLE, THE DISENFRANCHISED, THOSE IN NEED OF HEALTH EDUCATION, AND THOSE UNINSURED OR UNDERINSURED PERSONS WHO DEPEND ON US FOR CARE. DOYLESTOWN HOSPITAL IS A 247-BED NON-PROFIT ACUTE CARE MEDICAL CENTER LOCATED IN DOYLESTOWN, BUCKS COUNTY, PENNSYLVANIA. DOYLESTOWN HOSPITAL IS RECOGNIZED BY THE INTERNAL REVENUE SERVICE AS AN INTERNAL REVENUE CODE SECTION 501(C)(3) TAX-EXEMPT ORGANIZATION. PURSUANT TO ITS CHARITABLE PURPOSES, THE ORGANIZATION PROVIDES MEDICALLY NECESSARY HEALTHCARE SERVICES TO ALL INDIVIDUALS IN A NON-DISCRIMINATORY MANNER REGARDLESS OF RACE, COLOR, CREED, SEX, NATIONAL ORIGIN, RELIGION OR ABILITY TO PAY. MOREOVER, DOYLESTOWN HOSPITAL OPERATES CONSISTENTLY WITH THE FOLLOWING CRITERIA OUTLINED IN IRS REVENUE RULING 69-545: 1. IT PROVIDES MEDICALLY NECESSARY HEALTHCARE SERVICES TO ALL INDIVIDUALS REGARDLESS OF ABILITY TO PAY, INCLUDING CHARITY CARE, SELF-PAY, MEDICARE AND MEDICAID PATIENTS; 2. IT OPERATES AN ACTIVE EMERGENCY ROOM FOR ALL PERSONS; WHICH IS OPEN 24 HOURS A DAY, 7 DAYS A WEEK, 365 DAYS PER YEAR; 3. IT MAINTAINS AN OPEN MEDICAL STAFF, WITH PRIVILEGES AVAILABLE TO ALL QUALIFIED PHYSICIANS; 4. CONTROL RESTS WITH ITS BOARD OF TRUSTEES AND THE BOARD OF TRUSTEES OF THE SYSTEM. BOTH BOARDS ARE COMPRISED OF INDEPENDENT CIVIC LEADERS AND OTHER PROMINENT MEMBERS OF THE COMMUNITY; AND 5. SURPLUS FUNDS ARE USED TO IMPROVE THE QUALITY OF PATIENT CARE, EXPAND AND RENOVATE FACILITIES AND ADVANCE MEDICAL CARE; PROGRAMS AND ACTIVITIES. AS A VALUES-BASED ORGANIZATION, DOYLESTOWN HOSPITAL HAS MADE A PUBLIC COMMITMENT TO FIVE CORE VALUES: SERVICE, ENTHUSIASM, RESPECT, VALUE AND EXCELLENCE. THE HOSPITAL HOLDS BOARD MEMBERS, MEDICAL STAFF, AND PAID AND UNPAID STAFF ACCOUNTABLE FOR INCORPORATING THESE VALUES INTO POLICIES, BEHAVIORS, CLINICAL PRACTICES AND MANAGEMENT DECISIONS. THE FIVE CORE VALUES GUIDE DOYLESTOWN HOSPITAL'S RESPONSE TO COMMUNITY NEEDS: 1. SERVICE - ANTICIPATE THE HEALTHCARE NEEDS OF THE COMMUNITY, EITHER BY ADDING PROGRAMS OR SERVICES, OR OFFER OPPORTUNITIES FOR HEALTH EDUCATION OR SCREENING, AND ASSURE THAT THE HOSPITAL RESPONDS TO THOSE NEEDS IN A TIMELY FASHION. THESE NEEDS ARE DETERMINED THROUGH THE HOSPITAL'S STRATEGIC PLANNING EFFORTS, WHICH ARE IN TURN GUIDED BY THE HOSPITAL'S MISSION STATEMENT. 2. ENTHUSIASM - DOYLESTOWN HOSPITAL STRIVES TO SUSTAIN WITHIN ITS STAFF THE INSPIRATION THAT FIRST COMPELLED THEM TO HEALTHCARE-RELATED WORK AND A COMMITMENT TO THE JOB OF SERVING OUR PATIENTS. 3. RESPECT - DOYLESTOWN HOSPITAL WELCOMES AND PROVIDES CARE TO ALL MEMBERS OF THE COMMUNITY, WITHOUT REGARD FOR RACE, RELIGION, SEX, SEXUAL ORIENTATION, COLOR, NATIONAL ORIGIN, OR ABILITY TO PAY. ALL THE MEDICAL, SURGICAL, AND PROGRAM SERVICES LISTED ON THE ADDENDUM ARE PROVIDED TO EVERYONE WHO COMES TO DOYLESTOWN HOSPITAL FOR CARE, INCLUDING THOSE UNABLE TO PAY FOR THESE SERVICES. 4. VALUE - AS A RESULT OF ITS COMMITMENT TO KEEP COST AND QUALITY IN PROPER PERSPECTIVE, DOYLESTOWN HOSPITAL PROVIDES MANY PROGRAMS AND SERVICES AT NO CHARGE, BECAUSE THE COMMUNITY EXPECTS, NEEDS, AND DESERVES THIS CONTRIBUTION OF HEALTHCARE RESOURCES TO ITS OVERALL GOOD HEALTH. IN THE FISCAL YEAR ENDING 6/30/11, OVER 27,500 COMMUNITY MEMBERS TOOK ADVANTAGE OF COMMUNITY BENEFIT ACTIVITIES, INCLUDING FREE HEALTH PROMOTION EVENTS, SCREENINGS, HEALTH EDUCATION PROGRAMS, AND OTHER OUTREACH EFFORTS. 5. EXCELLENCE - DOYLESTOWN HOSPITAL PROMISES THE COMMUNITY IT WILL STRIVE FOR THE BEST POSSIBLE CUSTOMER SERVICE, PATIENT CARE, AND TECHNOLOGY THAT MEET OR EXCEED THE COMMUNITY'S EXPECTATIONS. IT ALSO PROMISES FAITHFULNESS TO ITS HERITAGE AND ASSURES THAT EVERY DECISION REFLECTS A COMMITMENT TO THE VALUES. PINE RUN COMMUNITY ------------------ IN 1992 DOYLESTOWN HOSPITAL ENHANCED ITS COMMITMENT TO THE OLDER ADULT POPULATION IN THE CENTRAL BUCKS COUNTY AREA BY ACQUIRING THE PINE RUN COMMUNITY. OPERATING AS A DIVISION OF DOYLESTOWN HOSPITAL, THE MISSION OF PINE RUN COMMUNITY "IS TO PROVIDE A RESPONSIVE, HEALING ENVIRONMENT FOR OUR RESIDENTS AND THEIR FAMILIES, AND TO IMPROVE THE QUALITY OF LIFE FOR ALL MEMBERS OF OUR COMMUNITY." PINE RUN SERVES THE SURROUNDING COMMUNITY AS A NON-PROFIT CONTINUING CARE RETIREMENT COMMUNITY BY OFFERING A CONTINUUM OF SERVICES AT ITS FACILITIES WHICH INCLUDE 300 APARTMENTS (THE VILLAGE), A 167-BED HEALTHCARE BUILDING PROVIDING 2 FLOORS OF NURSING CARE AND 1 FLOOR OF ALZHEIMER'S AND RELATED CARE (THE HEALTH CENTER), AND A 107-BED ASSISTED LIVING FACILITY WHICH INCLUDES A 13-BED DEMENTIA CARE UNIT (LAKEVIEW). PINE RUN STRIVES TO BE A COMMUNITY FULL OF LIFE, VITALITY, AND VALUE WHERE PEOPLE LIVE IN A GRACIOUS ENVIRONMENT AND THE STAFF PROVIDE EXCEPTIONAL CUSTOMER SERVICE IN PARTNERSHIP WITH THE RESIDENTS THEY SERVE. THROUGH A CULTURE OF WELLNESS, PINE RUN IS DEDICATED TO THE PROMOTION OF HOLISTIC CARE AND SERVICES FOR VILLAGERS AND RESIDENTS. THE VILLAGE, LOCATED APPROXIMATELY 3 MILES FROM THE HOSPITAL, CONSISTS OF GARDEN APARTMENTS SET IN CLUSTERS AND A MULTI-UNIT APARTMENT BUILDING, AS WELL AS A COMMUNITY CENTER, DINING ROOM, STORE, LIBRARY, AND OTHER AMENITIES. MAINTENANCE, SECURITY, HOUSEKEEPING, UTILITIES, DINING, RECREATIONAL, CULTURAL, TRANSPORTATION AND FITNESS SERVICES ARE PROVIDED FOR THE VILLAGERS. THE HEALTH CENTER, LOCATED ON THE SAME CAMPUS AS THE VILLAGE, PROVIDES TRANSITIONAL CARE FOR SHORT-STAY NURSING AND REHABILITATION RESIDENTS, WITH SKILLED NURSING CARE AND COMPREHENSIVE THERAPY PROGRAMS; AN ALZHEIMER'S/DEMENTIA PROGRAM FOR THOSE WITH IMPAIRED MEMORY; LONG-TERM CARE FOR RESIDENTS REQUIRING ON-GOING CUSTODIAL CARE; SHORT-TERM RESPITE CARE TO ALLOW HOME-BASED CARE GIVERS TO TAKE A VACATION OR TRIP; AND HOSPICE CARE FOR END OF LIFE CARE. LAKEVIEW WAS PURCHASED BY DOYLESTOWN HOSPITAL IN 1998 AND ADDED TO THE PINE RUN FAMILY OF FACILITIES. IT OFFERS ASSISTED LIVING ACCOMMODATIONS IN PRIVATE SUITES AND COMPANION SUITES, WITH SUPPORTIVE SERVICES AND ENHANCED PROGRAMMING FOR THOSE WITH MEMORY IMPAIRMENT. THIS ASSISTED LIVING RESIDENCE IS THREE AND A HALF (3.5) MILES FROM THE PINE RUN VILLAGE, AND TWO BLOCKS FROM THE MAIN HOSPITAL. |
| COMMUNITY BENEFIT STATEMENT CONTINUED |
CORE FORM, PART III; STATEMENT OF PROGRAM SERVICE ACCOMPLISHMENTS |
V.I.A. AFFILIATES ----------------- THE AFFILIATES WAS REACTIVATED IN 1994 TO BRING TO THE RESIDENTS OF THE CENTRAL BUCKS COMMUNITY NECESSARY COMMUNITY-BASED SERVICES THAT MAY NOT OTHERWISE BE AVAILABLE OR INCLUDED IN THE MISSION OF OTHER SYSTEM ENTITIES. IN ORDER TO MEET THE NEEDS OF COMMUNITY MEMBERS, THE V.I.A. AFFILIATES HAS BEEN INVOLVED WITH A NUMBER OF INITIATIVES. V.I.A. AFFILIATES EXISTS TO SUPPORT THE SERVICE CORE VALUE OF DOYLESTOWN HOSPITAL. DOYLESTOWN HOSPITAL HAS BEEN DESIGNATED AS A BLUE DISTINCTION CENTER FOR KNEE AND HIP REPLACEMENT, AS WELL AS RECEIVING TWO PRESTIGIOUS TECHNOLOGY AWARDS, AND ALSO IS AMONG THE TOP 5% IN THE NATION FOR PATIENT SAFETY. NATIONAL STUDY PLACES DOYLESTOWN HOSPITAL'S CARDIAC SERVCIES BEST IN BUCKS COUNTY ------------------------------------------------------------------------ DOYLESTOWN HOSPITAL IS THE TOP RATED HOSPITAL IN BUCKS COUNTY FOR OVERALL CARDIAC CARE, ACCORDING TO A COMPREHENSIVE ANNUAL STUDY RELEASED TODAY BY HEALTHGRADES, THE LEADING INDEPENDENT HEALTHCARE RATINGS ORGANIZATION. THE HEALTHGRADES STUDY ANALYZES TENS OF MILLIONS OF PATIENTS' OUTCOMES - SPECIFICALLY, MORTALITY AND COMPLICATION RATES - AT THE NATION'S 5,000 HOSPITALS. PATIENTS HIGHLY VALUE INDEPENDENT INFORMATION ON HOSPITAL QUALITY AND PERFORMANCE. IN LIGHT OF RECENT HEALTH REFORM MEASURES, DEMAND FOR THIS INFORMATION IS ONLY LIKELY TO INCREASE. IN A RECENT SURVEY OF VISITORS TO HEALTHGRADES.COM RELATED TO HOSPITAL QUALITY, 94% RANKED QUALITY OUTCOMES AND RATINGS AS VERY IMPORTANT COMPARED TO REPUTATION (89%), VOLUME (78%), AND LOCATION (58%). DOYLESTOWN HOSPITAL STANDS COMMITTED TO A CULTURE OF QUALITY AND TRANSPARENCY AND IS PROUD OF THE RESULTS THAT ITS CARDIAC PROGRAM HAS ACHIEVED. DOYLESTOWN HOSPITAL RECEIVED HEALTHGRADES HIGHEST RATING, 5-STARS, FOR BOTH CORONARY INTERVENTIONAL PROCEDURES AS WELL AS TREATMENT OF HEART ATTACKS. THIS IS NOT THE FIRST YEAR THE HOSPITAL SCORED HIGH; IN FACT IT HAS SUSTAINED THE TOP RATINGS FOR FOUR CONSECUTIVE YEARS. IN THIS YEAR'S HEALTHGRADES STUDY, NO OTHER HOSPITAL IN BUCKS COUNTY RECEIVED THE 5-STAR RATING FOR TREATMENT OF HEART ATTACKS. "OUR GOAL IS TO PROVIDE CARE OF THE HIGHEST QUALITY WITH THE BEST POSSIBLE OUTCOMES FOR OUR PATIENTS," SAYS CHIEF MEDICAL OFFICER SCOTT LEVY, MD. "ACKNOWLEDGEMENT OF OUR ACHIEVEMENTS BY HEALTHGRADES CERTAINLY HELPS VALIDATE THE WORK WE DO." ACCORDING TO THE THIRTEENTH ANNUAL HEALTHGRADES HOSPITAL QUALITY IN AMERICA STUDY TOP-RATED HOSPITALS HAD A 53% LOWER MORTALITY RATE THAN THE U.S. NATIONAL AVERAGE FOR 17 PROCEDURES AND DIAGNOSES RANGING FROM BYPASS SURGERY TO TREATMENT FOR HEART ATTACK. WHEN THE TOP-RATED HOSPITALS WERE COMPARED TO THE POOREST PERFORMERS, THERE WAS AN EVEN GREATER QUALITY GAP: A 72% LOWER RISK OF MORTALITY. DOYLESTOWN HOSPITAL IS AN ACCREDITED CHEST PAIN CENTER WITH PROTOCOLS IN PLACE TO OFFER THE HIGHEST LEVEL OF CARE FOR CARDIAC SYMPTOMS. THE HEART INSTITUTE OF DOYLESTOWN HOSPITAL IS A LEADER IN PRIMARY (EMERGENCY) ANGIOPLASTY, THE TREATMENT OF CHOICE TO OPEN BLOCKED CORONARY ARTERIES DURING A HEART ATTACK. AT 62.5 MINUTES, DOYLESTOWN HOSPITAL'S DOOR-TO-BALLOON TIME (THE TIME FROM PATIENT ARRIVAL TO WHEN THE ARTERY IS OPENED) IS CONSISTENTLY SUPERIOR TO NATIONAL AVERAGES, AND WELL BELOW THE SUGGESTED BENCHMARK OF 90 MINUTES. "THE KEY TO OUR SUCCESS IS A MULTIDISCIPLINARY APPROACH TO THE TREATMENT OF HEART ATTACK," SAYS EXECUTIVE DIRECTOR OF CARDIOVASCULAR SERVICES JOHN MITCHELL. "THIS INVOLVES CLOSE COLLABORATION BETWEEN THE EMERGENCY DEPARTMENT, CATH LAB, PHYSICIANS AND NURSES. EVERY MEMBER OF THE TEAM HAS THE SAME GOAL OF PROVIDING SUCCESSFUL, PATIENT-CENTERED CARE." THE 2011 HEALTHGRADES HOSPITAL RATINGS ARE POSTED AND ARE FREE TO THE PUBLIC AT WWW.HEALTHGRADES.COM. HEALTHGRADES HOSPITAL QUALITY RATINGS HEALTHGRADES' HOSPITAL RATINGS AND AWARDS REFLECT THE TRACK RECORD OF PATIENT OUTCOMES AT HOSPITALS IN THE FORM OF MORTALITY AND COMPLICATION RATES. HEALTHGRADES RATES HOSPITALS INDEPENDENTLY BASED ON DATA THAT HOSPITALS SUBMIT TO THE FEDERAL GOVERNMENT. NO HOSPITAL CAN OPT IN OR OUT OF BEING RATED, AND NO HOSPITAL PAYS TO BE RATED. FOR 26 PROCEDURES AND TREATMENTS, HEALTHGRADES ISSUES STAR RATINGS THAT REFLECT THE MORTALITY AND COMPLICATION RATES FOR EACH CATEGORY OF CARE. HOSPITALS RECEIVING A 5-STAR RATING HAVE MORTALITY OR COMPLICATION RATES THAT ARE BETTER THAN ANTICIPATED, TO A STATISTICALLY SIGNIFICANT DEGREE. A 3-STAR RATING MEANS THE HOSPITAL PERFORMS AS EXPECTED. ONE-STAR RATINGS INDICATE THE HOSPITAL'S MORTALITY OR COMPLICATION RATES IN THAT PROCEDURE OR TREATMENT ARE STATISTICALLY HIGHER THAN AVERAGE. BECAUSE THE RISK PROFILES OF PATIENT POPULATIONS AT HOSPITALS ARE NOT ALIKE, HEALTHGRADES RISK-ADJUSTS THE DATA TO ALLOW FOR EQUAL COMPARISONS. DOYLESTOWN HOSPITAL AWARDED CERTIFICATIONS FROM JOINT COMMISSION ---------------------------------------------------------------- SEVERAL OF DOYLESTOWN HOSPITAL'S MEDICAL PROGRAMS HAVE EARNED THE GOLD SEAL OF APPROVAL FOR HEALTHCARE QUALITY. THE JOINT COMMISSION HAS AWARDED DOYLESTOWN HOSPITAL DISEASE-SPECIFIC CARE CERTIFICATIONS FOR TOTAL KNEE REPLACEMENT AND TOTAL HIP REPLACEMENT. DOYLESTOWN HAS ALSO EARNED THE GOLD SEAL OF APPROVAL FROM THE JOINT COMMISSION FOR PRIMARY STROKE CENTERS. IN ADDITION, DOYLESTOWN HAS RECEIVED ADVANCED CERTIFICATION IN HEART FAILURE, A CERTIFICATE OF DISTINCTION THAT RECOGNIZES EXCEPTIONAL EFFORTS TO FOSTER BETTER OUTCOMES FOR HEART FAILURE PATIENTS. "DOYLESTOWN HOSPITAL VOLUNTARILY PURSUED THIS COMPREHENSIVE, INDEPENDENT EVALUATION TO ENHANCE THE SAFETY AND QUALITY OF CARE WE PROVIDE," SAYS DOYLESTOWN HOSPITAL PRESIDENT RICHARD REIF. "WE'RE PROUD TO ACHIEVE THIS DISTINCTION." "THIS CERTIFICATION MEANS DOYLESTOWN HOSPITAL DOES THE RIGHT THINGS AND DOES THEM WELL FOR THEIR PATIENTS," SAYS JEAN E. RANGE, M.S., R.N., C.P.H.Q., EXECUTIVE DIRECTOR, DISEASE-SPECIFIC CARE CERTIFICATION, JOINT COMMISSION. "DOYLESTOWN HAS DEMONSTRATED THAT ITS STROKE CARE PROGRAM FOLLOWS NATIONAL STANDARDS AND GUIDELINES THAT CAN SIGNIFICANTLY IMPROVE OUTCOMES FOR STROKE PATIENTS." THE JOINT COMMISSION'S PRIMARY STROKE CENTER CERTIFICATION IS BASED ON THE RECOMMENDATIONS FOR PRIMARY STROKE CENTERS PUBLISHED BY THE BRAIN ATTACK COALITION AND THE AMERICAN STROKE ASSOCIATION'S STATEMENTS/GUIDELINES FOR STROKE CARE. THE JOINT COMMISSION LAUNCHED THE PROGRAM-THE NATION'S FIRST-IN 2003. WHEN A SUSPECTED STROKE PATIENT ARRIVES AT DOYLESTOWN HOSPITAL, THE HOSPITAL'S ACUTE STROKE TEAM IS PUT ON ALERT. OUR TEAM OF EXPERTS WORKS EFFECTIVELY TOWARDS ENSURING THE BEST POSSIBLE OUTCOME FOR STROKE PATIENTS. THE JOINT COMMISSION LAUNCHED ITS DISEASE-SPECIFIC CARE CERTIFICATION PROGRAM IN 2002. IT IS THE FIRST PROGRAM OF ITS KIND IN THE COUNTRY TO CERTIFY DISEASE MANAGEMENT PROGRAMS. AT DOYLESTOWN HOSPITAL, JOINT REPLACEMENT PATIENTS RECEIVE THE HIGHEST LEVEL OF CARE THROUGHOUT THEIR ENTIRE TREATMENT, INCLUDING EDUCATION BEFORE THE PROCEDURE, PAIN MANAGEMENT AND REHABILITATION. FOR THE JOINT COMMISSION'S ADVANCED LEVEL OF CERTIFICATION, PROGRAMS MUST MEET THE REQUIREMENTS FOR DISEASE-SPECIFIC CARE CERTIFICATION PLUS ADDITIONAL, CLINICALLY-SPECIFIC REQUIREMENTS AND EXPECTATIONS. DOYLESTOWN HAS A CONGESTIVE HEART FAILURE COORDINATOR AND A TEAM OF EXPERTS THAT WORK HARD TO IMPROVE THE QUALITY OF LIFE FOR THESE PATIENTS. FOUNDED IN 1951, THE JOINT COMMISSION SEEKS TO CONTINUOUSLY IMPROVE HEALTHCARE FOR THE PUBLIC, IN COLLABORATION WITH OTHER STAKEHOLDERS, BY EVALUATING HEALTHCARE ORGANIZATIONS AND INSPIRING THEM TO EXCEL IN PROVIDING SAFE AND EFFECTIVE CARE OF THE HIGHEST QUALITY AND VALUE. THE JOINT COMMISSION EVALUATES AND ACCREDITS MORE THAN 18,000 HEALTHCARE ORGANIZATIONS AND PROGRAMS IN THE UNITED STATES, INCLUDING MORE THAN 9,500 HOSPITALS AND HOME CARE ORGANIZATIONS, AND MORE THAN 6,300 OTHER HEALTHCARE ORGANIZATIONS THAT PROVIDE LONG TERM CARE, BEHAVIORAL HEALTHCARE, LABORATORY AND AMBULATORY CARE SERVICES. IN ADDITION, THE JOINT COMMISSION ALSO PROVIDES CERTIFICATION OF MORE THAN 1,000 DISEASE-SPECIFIC CARE PROGRAMS, PRIMARY STROKE CENTERS, AND HEALTHCARE STAFFING SERVICES. AN INDEPENDENT, NOT-FOR-PROFIT ORGANIZATION, THE JOINT COMMISSION IS THE NATION'S OLDEST AND LARGEST STANDARDS-SETTING AND ACCREDITING BODY IN HEALTHCARE. |
| COMMUNITY BENEFIT STATEMENT CONTINUED |
CORE FORM, PART III; STATEMENT OF PROGRAM SERVICE ACCOMPLISHMENTS |
DOYLESTOWN HOSPITAL EARNS PRESTIGIOUS BREAST CANCER ACCREDITATION - SIGNALS THE HIGHEST QUALITY OF CARE FOR PATIENTS ------------------------------------------------------------------------ THE CANCER INSTITUTE OF DOYLESTOWN HOSPITAL BECAME THE FIRST BUCKS COUNTY-BASED FACILITY TO EARN THE NATIONAL ACCREDITATION PROGRAM FOR BREAST CENTERS (NAPBC) ACCREDITATION AT THE END OF OCTOBER, APPROPRIATELY DURING BREAST CANCER AWARENESS MONTH. NAPBC-ACCREDITATION IS GRANTED ONLY TO THOSE CENTERS THAT HAVE VOLUNTARILY COMMITTED TO PROVIDE THE BEST IN BREAST CANCER DIAGNOSIS AND TREATMENT AND IS ABLE TO COMPLY WITH ESTABLISHED NAPBC STANDARDS. EACH CENTER MUST UNDERGO A RIGOROUS EVALUATION AND REVIEW OF ITS PERFORMANCE AND COMPLIANCE WITH THE NAPBC STANDARDS. TO MAINTAIN ACCREDITATION, CENTERS MUST UNDERGO AN ON-SITE REVIEW EVERY THREE YEARS. "DOYLESTOWN HOSPITAL CANCER INSTITUTE'S BREAST ACCREDITATION HIGHLIGHTS OUR COMMITMENT TO OUR PATIENTS TO PROVIDE EXCEPTIONAL HIGH QUALITY, TIMELY, EFFICIENT, COMPASSIONATE CARE FROM DIAGNOSIS AND TREATMENT TO FOLLOW-UP AND SURVIVORSHIP," SAID DIRECTOR OF CANCER SERVICE KAREN QUINLAN, RN, MSN, OCN. EACH CENTER WITH NAPBC ACCREDITATION HAS UNDERGONE A RIGOROUS APPLICATION PROCESS AND ONSITE SURVEY TO ENSURE THAT IT MEETS THE CRITERIA FOR 27 STANDARDS IN SUCH CATEGORIES AS LEADERSHIP, CLINICAL MANAGEMENT, RESEARCH, COMMUNITY OUTREACH, PROFESSIONAL EDUCATION, AND QUALITY IMPROVEMENT. IN ADDITION, THE NAPBC ACCREDITED CENTER HAVE DOCUMENTED THAT THEY PROVIDE 17 KEY COMPONENTS THAT CONTRIBUTE TO HIGH-QUALITY PATIENT CARE. NAPBC IS ADMINISTERED BY THE AMERICAN COLLEGE OF SURGEONS. "I THINK OUR PATIENTS CAN TAKE COMFORT IN CHOOSING DOYLESTOWN HOSPITAL FOR THEIR CANCER CARE," SAID QUINLAN. "CERTIFICATION BY THE NAPBC DEMONSTRATES OUR COMMITMENT TO EXCEPTIONAL QUALITY CARE, POSITIVE OUTCOMES AND COMPASSIONATE CARE AND SUPPORT THROUGHOUT THE PROCESS." NAPBC ACCREDITED CENTERS ENCOMPASS THE ENTIRE SPECTRUM OF BREAST CARE, PROVIDING WOMEN WITH ACCESS TO A RANGE OF BOARD-CERTIFIED SPECIALISTS, INCLUDING BREAST SURGEONS, BREAST RADIOLOGISTS, MEDICAL ONCOLOGISTS, RADIATION ONCOLOGISTS, BREAST PATHOLOGISTS, PLASTIC RECONSTRUCTIVE SURGEONS, GENETIC COUNSELORS, AND PSYCHOSOCIAL SUPPORT PROFESSIONALS. ACCREDITED CENTERS ALSO OFFER BREAST NURSE NAVIGATORS, PATIENT EDUCATION AND SUPPORT, PALLIATIVE CARE PROGRAMS, SURVIVORSHIP PROGRAMS, AND HIGH-RISK CLINICS. TO BE ACCREDITED, A BREAST CENTER MUST PROVIDE ALL OF THESE SERVICES IN ONE SETTING OR PROVIDE MOST OF THE SERVICES ONSITE AND HAVE REFERRAL PROCESSES IN PLACE FOR OTHER SERVICES. KATHERINE NELLETT, RN, OCN, CBCN IS DOYLESTOWN HOSPITAL'S BREAST CARE COORDINATOR/GENETICS NURSE. HER FIRST MEETING WITH THE WOMEN USUALLY OCCURS IN THE WOMEN'S DIAGNOSTIC CENTER WHEN THEY ARRIVE FOR A BREAST BIOPSY. IN ADDITION TO ACCOMPANYING THE PATIENT DURING THE BIOPSY, NELLETT CAN MEET WITH THE PATIENT TO HELP COORDINATE ALL ASPECTS OF HER CARE AS WELL AS REFERRALS FOR SECOND OPINIONS, IF REQUESTED. DOYLESTOWN HOSPITAL IS A MEMBER FOR THE UNIVERSITY OF PENNSYLVANIA CANCER NETWORK, WHICH ALLOWS ACCESS TO NATIONALLY RECOGNIZED CANCER EXPERTS. NELLETT HELPS PATIENTS HANDLE THE EMOTIONAL SIDE OF DEALING WITH CANCER THROUGH REFERRALS TO A BREAST CANCER SUPPORT GROUP OR SOCIAL WORKER, IF NEEDED. THE CANCER INSTITUTE OF DOYLESTOWN HOSPITAL PROVIDES A NUMBER OF AMERICAN CANCER SOCIETY-SPONSORED SUPPORT GROUPS AND SERVICES, EACH DESIGNED TO HELP PATIENTS AND FAMILIES COPE WITH THE DISEASE. THESE INCLUDE "LOOK GOOD, FEEL BETTER" AND REACH TO RECOVERY. DOYLESTOWN HOSPITAL SPONSORS THE YOUNG WOMEN'S CANCER SURVIVAL COALITION THAT MEETS MONTHLY AT GILDA'S CLUB IN WARMINSTER AS WELL AS A BREAST CANCER SUPPORT GROUP THAT MEETS MONTHLY AT DOYLESTOWN HOSPITAL. A SATELLITE LOCATION FOR GILDA'S CLUB WILL BE OPENING SOON ON THE FIRST FLOOR OF DOYLESTOWN HOSPITAL. DH ALSO HOLDS A COMMENDATION AS A COMMUNITY HOSPITAL CANCER PROGRAM FROM THE AMERICAN COLLEGE OF SURGEONS COMMISSION ON CANCER. DOYLESTOWN HOSPITAL HAS BEEN DESIGNATED AS A BLUE DISTINCTION CENTER FOR KNEE AND HIP REPLACEMENT ------------------------------------------------------------------------- INDEPENDENCE BLUE CROSS OF SOUTHEASTERN PENNSYLVANIA HAS DESIGNATED DOYLESTOWN HOSPITAL AS A BLUE DISTINCTION CENTER FOR KNEE AND HIP REPLACEMENT(SM). BLUE DISTINCTION CENTERS FOR KNEE AND HIP REPLACEMENT ARE PART OF THE BLUE CROSS AND BLUE SHIELD ASSOCIATION'S EXPANSION OF ITS BLUE DISTINCTION(R) DESIGNATION. "OUR HIGHLY SKILLED TEAM OF ORTHOPEDIC SPECIALISTS OFFER ADVANCED PROCEDURES IN A COMMUNITY HOSPITAL SETTING, WHICH PROVIDE THE BEST POSSIBLE OUTCOMES AND PATIENT SATISFACTION," SAID SCOTT LEVY, MD, CHIEF MEDICAL OFFICER AT DOYLESTOWN HOSPITAL. "EVERY MEMBER OF THE TEAM FOCUSES ON PROVIDING THE HIGHEST LEVEL OF CARE, NOT ONLY AS IT RELATES TO THE JOINT REPLACEMENT SURGERY; BUT FOR THE PATIENT'S COMPLETE WELL BEING- STARTING BEFORE THEIR SURGERY, THROUGHOUT THEIR HOSPITAL STAY AND WELL INTO REHABILITATION." DOYLESTOWN HOSPITAL OFFERS COMPREHENSIVE KNEE AND HIP REPLACEMENT SERVICES, INCLUDING TOTAL JOINT REPLACEMENT AND GENDER-SPECIFIC KNEE REPLACEMENT. ALTHOUGH KNEE AND HIP REPLACEMENT ARE THE MOST COMMON, JOINT REPLACEMENT CAN ALSO BE PERFORMED ON SHOULDERS, ELBOWS, WRISTS, FINGERS AND ANKLES. OUR SPECIALISTS ARE SKILLED IN RECONSTRUCTIVE AND ARTHROSCOPIC SURGERY, SPORTS MEDICINE AND GENERAL ORTHOPEDIC CARE, AND OUTPATIENT SERVICES INCLUDE EVERYTHING FROM SOPHISTICATED SPORTS MEDICINE AND REHABILITATION ALL THE WAY TO DELICATE HAND SURGERY AND OSTEOPOROSIS TREATMENT. "BLUE DISTINCTION CENTERS SHOW OUR COMMITMENT TO WORKING WITH DOCTORS AND HOSPITALS IN COMMUNITIES ACROSS THE COUNTRY TO IDENTIFY LEADING INSTITUTIONS THAT MEET CLINICALLY VALIDATED QUALITY STANDARDS AND DELIVER BETTER OVERALL OUTCOMES IN PATIENT CARE," SAID ALLAN KORN, MD, BLUE CROSS AND BLUE SHIELD ASSOCIATION CHIEF MEDICAL OFFICER. THE SELECTION CRITERIA USED TO EVALUATE FACILITIES WERE DEVELOPED WITH INPUT FROM A PANEL OF EXPERT PHYSICIANS. TO BE DESIGNATED AS A BLUE DISTINCTION CENTER FOR KNEE AND HIP REPLACEMENT, THE FOLLOWING TYPES OF CRITERIA WERE EVALUATED. MORE INFORMATION ON SELECTION CRITERIA IS AVAILABLE ON WWW.BCBS.COM: - ESTABLISHED ACUTE CARE INPATIENT FACILITY, INCLUDING INTENSIVE CARE, EMERGENCY CARE, AND A FULL RANGE OF PATIENT SUPPORT SERVICES WITH FULL ACCREDITATION BY A CMS-DEEMED NATIONAL ACCREDITATION ORGANIZATION - EXPERIENCE AND TRAINING OF PROGRAM SURGEONS, INCLUDING CASE VOLUME - QUALITY MANAGEMENT PROGRAMS, INCLUDING SURGICAL CHECKLISTS AS WELL AS TRACKING AND EVALUATION OF CLINICAL OUTCOMES AND PROCESS OF CARE - MULTI-DISCIPLINARY CLINICAL PATHWAYS AND TEAMS TO COORDINATE AND STREAMLINE CARE, INCLUDING TRANSITIONS OF CARE - SHARED DECISION MAKING AND PREOPERATIVE PATIENT EDUCATION THE BLUE DISTINCTION DESIGNATION IS AWARDED BY THE BLUE CROSS AND BLUE SHIELD COMPANIES TO MEDICAL FACILITIES THAT HAVE DEMONSTRATED EXPERTISE IN DELIVERING QUALITY HEALTHCARE IN THE AREAS OF BARIATRIC SURGERY, CARDIAC CARE, COMPLEX AND RARE CANCERS, KNEE AND HIP REPLACEMENT, SPINE SURGERY AND TRANSPLANTS. THE PROGRAM IS PART OF THE BLUES(R) EFFORTS TO COLLABORATE WITH PHYSICIANS AND MEDICAL FACILITIES TO IMPROVE THE OVERALL QUALITY AND SAFETY OF SPECIALTY CARE. THE ADDITIONAL BLUE DISTINCTION CENTERS FOR KNEE AND HIP REPLACEMENT DESIGNATION WILL BRING THE NATION'S NUMBER OF BLUE DISTINCTION DESIGNATIONS TO MORE THAN 1,600-AND THIS NUMBER IS EXPECTED TO INCREASE IN THE COMING YEARS. |
| COMMUNITY BENEFIT STATEMENT CONTINUED |
CORE FORM, PART III; STATEMENT OF PROGRAM SERVICE ACCOMPLISHMENTS |
DOYLESTOWN HOSPITAL RECEIVED TWO PRESTIGIOUS TECHNOLOGY AWARDS --------------------------------------------------------------- DOYLESTOWN RECOGNIZED FOR INNOVATIVE USE OF TECHNOLOGY FOR SAFER PATIENT CARE. DOYLESTOWN HOSPITAL HAS RECEIVED TWO PRESTIGIOUS AWARDS FOR ITS USE OF TECHNOLOGY. DOYLESTOWN IS AMONG AN ELITE GROUP OF 85 HOSPITALS ACROSS THE NATION TO BE RECOGNIZED WITH THE HEALTHCARE INFORMATION AND MANAGEMENT SYSTEMS SOCIETY (HIMSS) EMR STAGE 6 AWARD. DOYLESTOWN HOSPITAL IS THE ONLY PHILADELPHIA-AREA HOSPITAL TO RECEIVE THIS AWARD. EMR STAGE 6 MARKS SIGNIFICANT PROGRESS TOWARD ACHIEVING A FULL EMR (ELECTRONIC MEDICAL RECORD. AS A STAGE 6 HOSPITAL, DOYLESTOWN DOES FULL ELECTRONIC MEDICATION MANAGEMENT; IS WELL ON ITS WAY WITH CPOE (COMPUTERIZED PHYSICIAN ORDER ENTRY) WITH ABOUT 32% OF INPATIENT ORDERS ARE CURRENTLY GENERATED THROUGH CPOE; HAS FULL PACS (DIGITAL RADIOLOGY IMAGES) AND ONLINE CLINICAL DECISION SUPPORT. THE NEXT, AND HIGHEST, STAGE ACCORDING IS HIMSS EMR STAGE 7; DOYLESTOWN IS EXPECTED TO REACH THIS LEVEL IN ABOUT A YEAR OR SO. DOYLESTOWN HOSPITAL HAS ALSO RECEIVED A MICROSOFT HEALTH USERS GROUP (MS-HUG) INNOVATION AWARD IN THE AREA OF HIE (HEALTH INFORMATION EXCHANGE) AND INTEROPERABILITY FOR ITS WORK ON THE DOYLESTOWN CLINICAL NETWORK. THIS NETWORK TIES TOGETHER THE EMR SYSTEMS OF THE HOSPITAL AND COMMUNITY PHYSICIANS. THE HOSPITAL HAS 185 PHYSICIANS ON THE NEXTGEN NETWORK, WHICH AUTOMATICALLY TRANSFERS A PATIENT'S EMR TO SPECIALISTS AND THE HOSPITAL. OF THOSE, MORE THAN 50 ARE ACTIVE EMR USERS. THERE ARE ABOUT 400,000 PATIENTS IN OUR COMMUNITY ENROLLED IN THIS NETWORK. THE ULTIMATE GOAL IS TO SAFELY AND EFFICIENTLY SHARE A PATIENT'S HEALTH INFORMATION THROUGHOUT THE HEALTHCARE CONTINUUM. DOYLESTOWN HOSPITAL IS AMONG THE TOP 5% IN THE NATIONAL FOR PATIENT SAFETY FOR THE THIRD CONSECUTIVE YEAR --------------------------------------------------------------------- FOR THE THIRD YEAR IN A ROW, DOYLESTOWN HOSPITAL HAS RECEIVED THE HEALTHGRADES PATIENT SAFETY EXCELLENCE AWARD, INDICATING THAT ITS PATIENT SAFETY RATINGS ARE IN THE TOP 5% OF U.S. HOSPITALS. DOYLESTOWN IS ONE OF ONLY SEVEN HOSPITALS IN PENNSYLVANIA TO BE A THREE-TIME RECIPIENT OF HEALTHGRADES PATIENT SAFETY EXCELLENCE AWARD (2009 - 2011). THIS ALSO MAKES DOYLESTOWN HOSPITAL ONE OF ONLY 99 HOSPITALS NATIONWIDE TO RECEIVE HEALTHGRADES PATIENT SAFETY EXCELLENCE AWARD THREE YEARS IN A ROW (2009 - 2011). DOYLESTOWN HOSPITAL HAS ALSO RECEIVED THE HEALTHGRADES OUTSTANDING PATIENT EXPERIENCE AWARD THREE YEARS IN A ROW. DOYLESTOWN IS ONE OF ONLY 19 HOSPITALS IN THE U.S. - AND THE ONLY HOSPITAL IN PENNSYLVANIA - TO BE A THREE-TIME RECIPIENT OF BOTH THE PATIENT SAFETY EXCELLENCE AWARD (2009-2011) AND OUTSTANDING PATIENT EXPERIENCE AWARD (2009-2010/11). THIS YEAR'S STUDY FINDS THAT MEDICARE PATIENTS AT PATIENT SAFETY EXCELLENCE AWARD HOSPITALS WERE 46.26% LESS LIKELY TO EXPERIENCE A PATIENT SAFETY EVENT DURING THE TIME PERIOD STUDIED. THE EIGHTH ANNUAL HEALTHGRADES PATIENT SAFETY IN AMERICAN HOSPITALS STUDY ANALYZED NEARLY 40 MILLION HOSPITALIZATION RECORDS FROM APPROXIMATELY 5,000 HOSPITALS NATIONWIDE THAT PARTICIPATE IN THE MEDICARE PROGRAM. PARTICIPATION IN THE HEALTHGRADES STUDY IS NOT VOLUNTARY, AND HOSPITALS CANNOT CHOOSE TO OPT OUT OF THE ANALYSIS. "TO BE CONSISTENTLY RECOGNIZED FOR PATIENT SAFETY HELPS VALIDATE OUR EFFORTS TO ENSURE THE HIGHEST QUALITY CARE," SAID DOYLESTOWN HOSPITAL PRESIDENT RICHARD REIF. "PATIENT SAFETY AND PATIENT QUALITY ARE AT THE CORE OF OUR BEING - IT IS WHY WE EXIST. IT TOUCHES EVERYTHING WE DO. THE TRUST WE STRIVE FOR WITH OUR PATIENTS AND THEIR FAMILIES IS BUILT ON PATIENT SAFETY AND THE WAY WE DELIVER THAT CARE. WHEN WE ENTER THE LIVES OF OUR PATIENTS AND THEIR FAMILIES, THEY EXPECT US TO KEEP THEIR SAFETY AS OUR NUMBER ONE PRIORITY. OUR TEAM OF PHYSICIANS, NURSES, CLINICAL STAFF AND VOLUNTEERS ARE VIGILANT IN MEETING THAT EXPECTATION." "ENSURING THE HIGHEST LEVEL OF PATIENT SAFETY IS AT THE HEART OF WHAT WE DO," SAID DOYLESTOWN HOSPITAL PRESIDENT RICHARD REIF. "OUR PATIENTS AND THEIR FAMILIES EXPECT THE BEST CARE DELIVERED IN A COMPASSIONATE MANNER, AND WE EXPECT TO MEET THAT EXPECTATION. IN TURN, WE EXPECT OUR TALENTED TEAM OF PHYSICIANS, NURSES, CLINICAL STAFF AND VOLUNTEERS TO BE ATTENTIVE TO THOSE DETAILS THAT MATTER MOST TO PATIENTS. WE CONSTANTLY LOOK AT PATIENT SAFETY AND THE PROCESSES THAT GO INTO CREATING A SAFE PATIENT EXPERIENCE HERE AT DOYLESTOWN HOSPITAL." "ON BEHALF OF HEALTHGRADES I'D LIKE TO CONGRATULATE DOYLESTOWN HOSPITAL FOR A TRACK RECORD OF PATIENT SAFETY THAT IS AMONG THE BEST IN THE NATION," SAID RICK MAY, MD, A VICE PRESIDENT AT HEALTHGRADES AND CO-AUTHOR OF THE STUDY. "HOSPITALS LIKE DOYLESTOWN HOSPITAL ARE SETTING BENCHMARKS OF SUPERIOR PERFORMANCE THAT WE WOULD LIKE TO SEE OTHER HOSPITALS EMULATE." THE SEVENTH ANNUAL HEALTHGRADES PATIENT SAFETY IN AMERICAN HOSPITALS STUDY APPLIES METHODOLOGY DEVELOPED BY THE U.S. DEPARTMENT OF HEALTH AND HUMAN SERVICES' AGENCY FOR HEALTHCARE RESEARCH AND QUALITY TO IDENTIFY THE INCIDENCE RATES OF 15 PATIENT SAFETY INDICATORS AMONG MEDICARE PATIENTS AT VIRTUALLY ALL OF THE NATION'S NEARLY 5,000 NONFEDERAL HOSPITALS. ADDITIONALLY, HEALTHGRADES APPLIED ITS METHODOLOGY USING 12 PATIENT SAFETY INDICATORS TO IDENTIFY THE BEST-PERFORMING HOSPITALS, OR PATIENT SAFETY EXCELLENCE AWARD HOSPITALS, WHICH REPRESENT THE TOP 5% OF ALL U.S. HOSPITALS. HEALTHGRADES DEVELOPED THIS AWARD TO GIVE PATIENTS MORE INFORMATION ABOUT CHOOSING A HOSPITAL. IN THE HEALTHGRADES ANALYSIS, THE FOLLOWING ARE THE PATIENT SAFETY INDICATORS STUDIED: - COMPLICATIONS OF ANESTHESIA - DEATH IN LOW MORTALITY DIAGNOSTIC RELATED GROUPINGS (DRGS) - DECUBITUS ULCER (BED SORES) - DEATH AMONG SURGICAL INPATIENTS WITH SERIOUS TREATABLE COMPLICATIONS - IATROGENIC PNEUMOTHORAX (COLLAPSED LUNG) - SELECTED INFECTIONS DUE TO MEDICAL CARE - POST-OPERATIVE HIP FRACTURE - POST-OPERATIVE HEMORRHAGE OR HEMATOMA - POST-OPERATIVE PHYSIOLOGIC AND METABOLIC DERANGEMENTS - POST-OPERATIVE RESPIRATORY FAILURE - POST-OPERATIVE PULMONARY EMBOLISM OR DEEP VEIN THROMBOSIS - POST-OPERATIVE SEPSIS - POST-OPERATIVE ABDOMINAL WOUND DEHISCENCE - ACCIDENTAL PUNCTURE OR LACERATION - TRANSFUSION REACTION DOYLESTOWN HOSPITAL IS AMONG THE TOP 5% IN THE NATION FOR PATIENT EXPERIENCE FOR THE FOURTH CONSECUTIVE YEAR --------------------------------------------------------------------- HEALTHGRADES, THE NATION'S MOST TRUSTED SOURCE FOR RESEARCHING AND SELECTING DOCTORS AND HOSPITALS, NAMED DOYLESTOWN HOSPITAL A RECIPIENT OF THE 2011 OUTSTANDING PATIENT EXPERIENCE AWARD. THIS DISTINCTION RANKS DOYLESTOWN HOSPITAL AMONG THE TOP 5% OF HOSPITALS NATIONWIDE BASED ON AN ANALYSIS OF PATIENT SATISFACTION DATA FOR 3,797 U.S. HOSPITALS. THIS YEAR'S STUDY MARKS THE FOURTH CONSECUTIVE YEAR DOYLESTOWN HOSPITAL'S PATIENT EXPERIENCE HAS BEEN RECOGNIZED, SOMETHING ONLY 120 HOSPITALS IN THE NATION HAVE ACHIEVED. ACCORDING TO HEALTHGRADES, 80% OF PATIENTS TREATED AT THE NATION'S BEST-PERFORMING HOSPITALS WOULD DEFINITELY RECOMMEND THE HOSPITAL COMPARED TO ONLY 55% OF PATIENTS WHO RECEIVED CARE FROM THE POOREST-PERFORMING HOSPITALS. DOYLESTOWN HOSPITAL ALSO RECENTLY RECEIVED THE 2011 HEALTHGRADES PATIENT SAFETY EXCELLENCE AWARD MARKING THE THIRD CONSECUTIVE YEAR IN A ROW FOR THIS DISTINCTION. DOYLESTOWN IS ONE OF ONLY 18 HOSPITALS IN THE U.S. - AND THE ONLY HOSPITAL IN PENNSYLVANIA - TO BE A FOUR-TIME RECIPIENT OF THE OUTSTANDING PATIENT EXPERIENCE AWARD AND THREE-TIME RECIPIENT OF THE PATIENT SAFETY EXCELLENCE AWARD. "A HOSPITAL EXPERIENCE INCLUDES FAR MORE THAN SIMPLY THE QUALITY OF THE MEDICAL CARE," SAID DOYLESTOWN HOSPITAL PRESIDENT RICHARD REIF. "IT INCLUDES THE INTERACTIONS BETWEEN A PATIENT AND ALL THE PEOPLE WHO MAKE UP THE 'HOSPITAL'- THE DOCTORS, NURSES, NON-CLINICAL STAFF AND VOLUNTEERS. PATIENTS PLACE THEIR TRUST IN US TO PROVIDE THE BEST MEDICAL CARE IN AN ENVIRONMENT THAT MAKES THEM FEEL SAFE AND RESPECTED. WHEN PATIENTS LEAVE OUR HOSPITAL, THEY NOT ONLY REMEMBER THE MEDICAL TREATMENT THEY'VE RECEIVED, BUT THE PEOPLE WHO TREATED THEM AND THE WAY THOSE PEOPLE AFFECTED THEIR LIVES DURING THEIR STAY." HEALTHGRADES ANALYZED HCAHPS (HOSPITAL CONSUMER ASSESSMENT OF HEALTHCARE PROVIDERS AND SYSTEMS) HOSPITAL SURVEY DATA OBTAINED FROM THE CENTERS FOR MEDICARE AND MEDICAID SERVICES (CMS), FROM APRIL 2009 TO MARCH 2010. HEALTHGRADES IDENTIFIED THOSE HOSPITALS PERFORMING IN THE TOP 10% IN THE NATION FOR PATIENT SATISFACTION, BASED ON SURVEY RESPONSES FROM PATIENTS TREATED AT THOSE FACILITIES. THESE 339 HOSPITALS WERE DESIGNATED AS 2011 OUTSTANDING PATIENT EXPERIENCE AWARD RECIPIENTS. HOSPITALS HAD TO MEET BED SIZE, SURVEY-RESPONSE SIZE, AND CLINICAL-QUALITY THRESHOLDS IN ORDER TO BE ELIGIBLE FOR THE AWARD. INFORMATION ON AWARD RECIPIENTS AND THE RATINGS METHODOLOGY IS AVAILABLE, FREE TO THE PUBLIC, AT WWW.HEALTHGRADES.COM. |
| COMMUNITY BENEFIT STATEMENT CONTINUED |
CORE FORM, PART III; STATEMENT OF PROGRAM SERVICE ACCOMPLISHMENTS |
"IT'S CLEAR THAT PATIENTS ARE DRIVING HIGHER QUALITY IN OUR NATION'S HOSPITALS," SAID DR. RICK MAY, HEALTHGRADES VICE PRESIDENT OF CLINICAL QUALITY PROGRAMS. "HOSPITALS LIKE DOYLESTOWN HOSPITAL TAKE HCAHPS SURVEY RESULTS VERY SERIOUSLY AND INVEST TIME AND RESOURCES TO ENSURE EACH PATIENT'S EXPERIENCE IS THE BEST POSSIBLE. THIS IS YET ANOTHER EXAMPLE OF HOW TRANSPARENCY IN HEALTHCARE DRIVES QUALITY." WHEN COMPARED TO HOSPITALS PERFORMING IN THE BOTTOM 10% FOR PATIENT SATISFACTION, HEALTHGRADES OUTSTANDING PATIENT EXPERIENCE AWARD RECIPIENT HOSPITALS ARE ATTRIBUTED WITH THE FOLLOWING: - 45% MORE PATIENTS GAVE THE HOSPITAL AN OVERALL RATING OF A 9 OR A 10 (10 BEING THE HIGHEST POSSIBLE) - 34% MORE PATIENTS RESPONDED THAT THEY ALWAYS RECEIVED HELP FROM STAFF QUICKLY - 24% MORE PATIENTS REPORTED THAT THE STAFF ALWAYS EXPLAINED THEIR MEDICATIONS TO THEM PRIOR TO ADMINISTERING THEM - 19% MORE PATIENTS FELT THEIR PAIN WAS ALWAYS WELL CONTROLLED - 45% MORE PATIENTS REPORTED THAT THEY WOULD DEFINITELY RECOMMEND THE HOSPITAL TO THEIR FAMILY OR FRIENDS. GILDA'S CLUB OPENS IN DOYLESTOWN HOSPITAL ----------------------------------------- LOCAL RESIDENTS LIVING WITH CANCER AND THEIR FAMILIES CAN FIND STRENGTH AND SUPPORT AT THE NEW GILDA'S CLUB AT DOYLESTOWN HOSPITAL. THE RED RIBBON WAS CUT ON DECEMBER 15, 2010 FOR THE NEWEST GILDA'S CLUB LOCATION, OFFERING CONVENIENT SERVICES AND SPECIAL PROGRAMS FOR ANYONE TOUCHED BY CANCER. "IT MEANS A LOT THAT IT'S HERE," SAID LENA MARDER, PROGRAM DIRECTOR OF GILDA'S CLUB DELAWARE VALLEY. "MEMBERS OF THE COMMUNITY HAVE THE ABILITY TO BE HERE AT THE HOSPITAL FOR TREATMENT AND THEN COME HERE FOR SOCIAL AND EMOTIONAL SUPPORT, OR EVEN JUST GET A CUP OF COFFEE." GILDA'S CLUB IS A NETWORK OF AFFILIATE CLUBHOUSES WHERE MEN, WOMEN AND CHILDREN LIVING WITH CANCER, AS WELL AS THEIR FRIENDS AND FAMILIES, MEET TO LEARN HOW TO LIVE WITH CANCER, WHATEVER THE OUTCOME. GILDA'S CLUB IS NAMED IN MEMORY OF COMEDIAN GILDA RADNER, WHO DIED FROM OVARIAN CANCER IN 1989. THE NEW LOCATION AT DOYLESTOWN HOSPITAL FEATURES A KITCHEN AREA, AN ART STUDIO, A RESOURCE LIBRARY AND SPACE FOR YOGA, MEDITATION AND PILATES CLASSES. IT IS LOCATED ON THE MAIN FLOOR OF DOYLESTOWN HOSPITAL, ACROSS FROM THE FORMER ER AND IS EASILY ACCESSIBLE FROM THE MAIN LOBBY. IN ADDITION TO SPEAKERS AND EDUCATIONAL WORKSHOPS, THE FOCUS WILL BE ON HEALING AND CREATIVE ARTS AND THE MIND/BODY CONNECTION. KAREN QUINLAN, DIRECTOR OF CANCER SERVICES AT DOYLESTOWN HOSPITAL, SAID IT WILL BE EASY FOR PATIENTS FROM THE CANCER INSTITUTE OF DOYLESTOWN HOSPITAL TO GET TO THE NEW GILDA'S CLUB. "IT'S SO WONDERFUL TO HAVE SUPPORT SERVICES ON SITE," SHE SAID. "AND IT'S A WONDERFUL SOURCE OF SUPPORT." MARION SANDS OF HATBORO BENEFITED FROM THAT SUPPORT AT THE GILDA'S CLUB MAIN LOCATION IN WARMINSTER, WHICH OPENED IN 2003. HER HUSBAND, BOB, DIED OF CANCER IN 2005. "IT'S SOMETHING SPECIAL WHEN YOU OPEN THAT RED DOOR AND COME IN," SHE SAID. "THERE IS HAPPINESS AND SUPPORT, YOU CAN TALK FREELY AND OPENLY. IT'S JUST A FRIENDLY, LOVING PLACE TO BE." CHRISTINE FIGUEROA OF BUCKINGHAM WAS ONE OF THE DONORS WHO MADE THE NEW SATELLITE LOCATION POSSIBLE. WITH FAMILY AND FRIENDS WHO HAVE EXPERIENCED CANCER, CHRISTINE CONSIDERED IT A "WONDERFUL CAUSE." "GILDA'S CLUB HAS DONE SO MUCH FOR THIS COMMUNITY," SHE ADDED. OTHER FUNDS WERE DONATED BY MRS. MARIE-LOUISE JACKSON, WHOSE SUPPORT HAS ENABLED SATELLITE LOCATIONS TO OPEN (OR SOON OPEN) AT TWO OTHER AREA HOSPITALS. SHERI PUTNAM IS EXECUTIVE DIRECTOR OF THE BUCKS COUNTY PHYSICIAN HOSPITAL ALLIANCE. SHE IS ALSO CHAIRMAN OF THE BOARD OF GILDA'S DELAWARE VALLEY. SHE CALLED IT A "BEAUTIFUL PARTNERSHIP" BETWEEN GILDA'S CLUB AND DOYLESTOWN HOSPITAL. ALL OF GILDA'S CLUB WORKSHOPS AND PROGRAMS ARE FREE AND AVAILABLE TO MEN, WOMEN AND CHILDREN. THE OPENING OF THE GILDA'S CLUB IS PART OF THE OVERALL VISION TO OFFER COMPREHENSIVE CANCER SERVICES IN ONE LOCATION AT DOYLESTOWN HOSPITAL. THE CANCER INSTITUTE OF DOYLESTOWN HOSPITAL IS SET TO OPEN IN A NEW FACILITY WITH EXPANDED SERVICES IN APRIL SO THAT EVERYONE LIVING WITH CANCER-FROM NEWLY DIAGNOSED PATIENTS UNDERGOING TREATMENT TO LONG-TERM SURVIVORS RECEIVING FOLLOW-UP CARE-CAN HAVE ALL THEIR NEEDS MET IN ONE PLACE. GILDA'S CLUB IS JUST ONE OUTLET OF THE SUPPORT SERVICES OFFERED BY THE CANCER INSTITUTE OF DOYLESTOWN HOSPITAL, WHICH ALSO OFFERS A NUMBER OF AMERICAN CANCER SOCIETY PROGRAMS AND SUPPORT GROUPS. GILDA'S CLUB AT DOYLESTOWN HOSPITAL WILL HAVE REGULAR HOURS WEDNESDAYS AND THURSDAYS FROM 10 A.M. TO 2 P.M., AND WILL BE OPEN FOR OTHER EVENTS AND MEETINGS AS SCHEDULED. WOMEN'S DIAGNOSTIC CENTER: A BREAST IMAGING CENTER OF EXCELLENCE ----------------------------------------------------------------- DOYLESTOWN HOSPITAL'S WOMEN'S DIAGNOSTIC CENTER HAS BEEN DESIGNATED A BREAST IMAGING CENTER OF EXCELLENCE BY THE AMERICAN COLLEGE OF RADIOLOGY (ACR). BY AWARDING FACILITIES THE STATUS OF A BREAST IMAGING CENTER OF EXCELLENCE, THE ACR RECOGNIZES BREAST IMAGING CENTERS THAT HAVE EARNED ACCREDITATION IN ALL OF THE COLLEGE'S VOLUNTARY, BREAST-IMAGING ACCREDITATION PROGRAMS AND MODULES, IN ADDITION TO THE MANDATORY MAMMOGRAPHY ACCREDITATION PROGRAM. THE BREAST IMAGING SERVICES AT THIS CENTER ARE FULLY ACCREDITED IN MAMMOGRAPHY, STEREOTACTIC BREAST BIOPSY, BREAST ULTRASOUND AND ULTRASOUND-GUIDED BREAST BIOPSY. PEER-REVIEW EVALUATIONS, CONDUCTED IN EACH BREAST IMAGING MODALITY BY BOARD-CERTIFIED PHYSICIANS AND MEDICAL PHYSICISTS WHO ARE EXPERTS IN THE FIELD, HAVE DETERMINED THAT THIS FACILITY HAS ACHIEVED HIGH PRACTICE STANDARDS IN IMAGE QUALITY, PERSONNEL QUALIFICATIONS, FACILITY EQUIPMENT, QUALITY CONTROL PROCEDURES, AND QUALITY ASSURANCE PROGRAMS. LAST YEAR, DOYLESTOWN HOSPITAL EARNED ANOTHER PRESTIGIOUS ACCREDITATION THAT SIGNALS THE HIGHEST QUALITY OF BREAST CANCER TREATMENT AND SERVICES. THE HOSPITAL WAS THE FIRST IN BUCKS COUNTY TO EARN THE NATIONAL ACCREDITATION PROGRAM FOR BREAST CENTERS (NAPBC) ACCREDITATION. DOYLESTOWN HOSPITAL ALSO HOLDS A COMMENDATION AS A COMMUNITY HOSPITAL CANCER PROGRAM FROM THE AMERICAN COLLEGE OF SURGEONS COMMISSION ON CANCER. THE ACR, HEADQUARTERED IN RESTON, VA., IS A NATIONAL ORGANIZATION SERVING MORE THAN 32,000 DIAGNOSTIC/INTERVENTIONAL RADIOLOGISTS, RADIATION ONCOLOGISTS, NUCLEAR MEDICINE PHYSICIANS, AND MEDICAL PHYSICISTS WITH PROGRAMS FOR FOCUSING ON THE PRACTICE OF MEDICAL IMAGING AND RADIATION ONCOLOGY, AS WELL AS THE DELIVERY OF COMPREHENSIVE HEALTHCARE SERVICES. V.I.A. HEALTH SYSTEM COMMUNITY BENEFIT ACTIVITIES ================================================= THE V.I.A. HEALTH SYSTEM IS DEVOTED TO THE COMMUNITY IT SERVES, AND IT SPONSORS AND COORDINATES MANY CHARITABLE ACTIVITIES, WHICH, DESCRIBED IN THE NARRATIVE BELOW, IDENTIFIES WHAT IS DONE DAILY BY THE HEALTH SYSTEM'S ASSOCIATES AND VOLUNTEERS. COMMUNITY OUTREACH & BENEFIT ACTIVITIES --------------------------------------- AMERICAN RED CROSS/AUTOLOGOUS BLOOD DONATION THE HOSPITAL PROVIDES SPACE ON A WEEKLY BASIS FOR A BLOOD DONATION PROGRAM CONDUCTED BY THE AMERICAN RED CROSS THAT BENEFITS PATIENTS AND THE COMMUNITY. BUCKS COUNTY HEALTH IMPROVEMENT PARTNERSHIP THE BUCKS COUNTY HEALTH IMPROVEMENT PARTNERSHIP (BCHIP) IS A COLLABORATIVE EFFORT AMONG DOYLESTOWN HOSPITAL AND THE OTHER FIVE HOSPITALS IN THE COUNTY, ALSO INCLUDING THE BUCKS COUNTY MEDICAL SOCIETY AND THE BUCKS COUNTY DEPARTMENT OF HEALTH. BCHIP ADDRESSES: MATERNAL AND CHILD HEALTH ISSUES, MENTAL HEALTH CONCERNS, COORDINATION OF HEALTH PROMOTION AND PREVENTION (NOTABLY TOBACCO AND CARDIOVASCULAR RISK REDUCTION), SUPPORTS CHIP ENROLLMENT, DOMESTIC VIOLENCE PREVENTION AND PROVIDES ADULT HEALTH AND DENTAL CLINICS FOR UNDERSERVED POPULATIONS. THE FOUNDATION CONTRIBUTED $16,500 TO A COMMON FUND, FROM WHICH THESE PROJECTS WERE SUPPORTED. CB CARES BOTH THE DOYLESTOWN HOSPITAL AND THE DOYLESTOWN HEALTH FOUNDATION SUPPORT THE TEAM WITH BOARD MEMBERS WHO PROVIDE LEADERSHIP, FUNDRAISING AND HUMAN RESOURCE SKILLS. THE VALUE OF SPACE, UTILITIES, PHONE, COMPUTER AND CLEANING SERVICES WERE DONATED FOR FY2011 FOR A TOTAL OF $17,534. CHILDREN'S VILLAGE DAY CARE SUBSIDIES CHILDREN'S VILLAGE, ON-SITE DAY CARE, WELCOMES CHILDREN FROM LOW-INCOME FAMILIES IN THE AREA AND ALSO CHILDREN WITH SPECIAL NEEDS THAT ARE ELIGIBLE FOR CHILD-CARE SUBSIDIES. A TOTAL OF $6,697 WAS WRITTEN OFF FOR THESE SUBSIDIES. |
| COMMUNITY BENEFIT STATEMENT CONTINUED |
CORE FORM, PART III; STATEMENT OF PROGRAM SERVICE ACCOMPLISHMENTS |
ANN SILVERMAN COMMUNITY HEALTH CLINIC THE MISSION OF THE CLINIC IS TO PROVIDE FREE MEDICAL CARE, DENTAL CARE AND SOCIAL SERVICES TO ANY ELIGIBLE PERSON WHO SEEKS ITS HELP. THE TARGET POPULATION IS LOW INCOME, UNDERINSURED OR UNINSURED PEOPLE IN THE GREATER CENTRAL BUCKS COUNTY AREA. THE HOSPITAL PROVIDED THE CLINIC WITH OFFICES AND EXAM ROOMS AT A NOMINAL CHARGE. THE FOUNDATION ASSISTED IN SOME OF THE HEALTH NEEDS OF THE PATIENTS THAT GO BEYOND THE RESOURCES OF THE CLINIC WITH A CONTRIBUTION OF $40,000. OTHER DONATIONS INCLUDED PHARMACEUTICALS AND MEDICAL TESTING, AS WELL AS SENIOR MANAGEMENT'S TIME CONTRIBUTING TO THE CLINIC'S BOARD. DURING FY10-11 THERE WERE 1,944 VISITS TO THE MEDICAL PROGRAM FOR 829 INDIVIDUAL ADULTS AND CHILDREN. THERE WERE 964 TREATMENT VISITS FOR THE DENTAL PROGRAM FOR 249 ADULTS AND CHILDREN. COMMUNITY RESPONSE AND WELFARE THE VILLAGE IMPROVEMENT ASSOCIATION COMMUNITY RESPONSE AND WELFARE COMMITTEES CONTRIBUTE DOLLARS FOR THE FOLLOWING PROGRAMS: FISH - FRIENDS IN SERVICE TO HUMANITY ($13,523); ANNUAL GIFTS PROGRAM FOR FAMILIES IN NEED ($24,500). IN ADDITION, THE WELFARE COMMITTEE PROVIDES SUPPORT FOR PATIENTS OF DOYLESTOWN HOSPITAL NEEDING MEDICATION ($2,592). COMMUNITY EDUCATION CALENDAR DOYLESTOWN HOSPITAL PUBLISHED A QUARTERLY CALENDAR WHICH IS DISTRIBUTED TO 187,500 HOUSEHOLDS. THIS CALENDAR LISTS COMMUNICATIONS RELATED TO HEALTH EDUCATION PROGRAMS AND CLASSES. THE APPROXIMATE COST OF THIS PUBLICATION IS $ 195,140. ADVERTISEMENTS ARE IN LOCAL NEWSPAPERS WHICH INFORM THE COMMUNITY MEMBERS ABOUT UPCOMING HEALTH EDUCATION CLASSES, PHYSICIAN LECTURES, SUPPORT GROUPS AND OTHER HEALTH EDUCATION ACTIVITIES. IN ADDITION, DOYLESTOWN HOSPITAL PUBLISHES THREE DISEASE SPECIFIC NEWSLETTERS WHICH OFFER WELLNESS AND PREVENTION INFORMATION TO PATIENTS WHO HAVE BEEN DIAGNOSED WITH OR ARE CONCERNED ABOUT HEART DISEASE (CARDIAC CONNECTION), OSTEOPOROSIS, BREAST CANCER, MENOPAUSE AND OTHER WOMEN'S HEALTH ISSUES (HER HEALTH) AND CANCER (CONCIERGE). MORE THAN 175,000 PEOPLE RECEIVE THIS INFORMATION THROUGH A MAILING TO THEIR HOMES. AN ADDITIONAL 2,500 E-NEWSLETTERS ARE ALSO SENT. THE COST TO PRODUCE AND DISTRIBUTE THESE NEWSLETTERS WAS $ 160,480. MEDICAID APPLICATION PREPARATION FOR ALL UNINSURED PA RESIDENTS DOYLESTOWN HOSPITAL OFFERS ALL UNINSURED PA RESIDENTS THE OPTION OF FILING A MEDICAID APPLICATION. HRSI IS THE HOSPITAL'S VENDOR AND THEY HELP OUR PATIENTS THROUGH THE PROCESS. THE HOSPITAL IS CHARGED $475/APPLICATION, IF THE APPLICANT OBTAINS ELIGIBILITY. HRIS HAS SUCCESSFULLY OBTAINED ELIGIBILITY FOR 145 UNINSURED PATIENTS. FOR THIS PROCESS, THE HOSPITAL PAID HRSI $142,608, STAFF TIME COST INCURRED OF $31,150. LENAPE VALLEY HEALTH FOUNDATION THIS ORGANIZATION PROVIDES PSYCHIATRIC COVERAGE AND CLINICAL SUPERVISION FOR UNIT PATIENTS AND PSYCHIATRIC CONSULTATION SERVICES IN THE HOSPITAL'S EMERGENCY DEPARTMENT. THIS IS A COST TO THE HOSPITAL OF $41,400. MARCH OF DIMES DOYLESTOWN HOSPITAL IS A MAJOR SPONSOR OF THE BUCKS COUNTY MARCH OF DIMES SALUTE TO WOMEN OF ACHIEVEMENT BREAKFAST HONORING LOCAL WOMEN WHO HAVE MADE A SIGNIFICANT CONTRIBUTION TO BUCKS COUNTY IN THE AREAS OF HEALTH, COMMUNITY SERVICE, BUSINESS, VOLUNTEERISM AND EDUCATION. SPONSORSHIP SUPPORT TOTALED $3,000. FOUNDATION FUND RAISING PROGRAM THE FOUNDATION'S FUND RAISING PROGRAM REQUESTED UNRESTRICTED GIFTS FOR THIS FISCAL YEAR THAT WOULD ENABLE DOYLESTOWN HOSPITAL TO CONTINUE ITS MISSION OF A RESPONSIVE, HEALING ENVIRONMENT FOR PATIENTS AND THEIR FAMILIES. GIFTS BENEFITED MANY DEPARTMENTS OF THE HOSPITAL, ESPECIALLY THE HEART INSTITUTE, HOSPICE AND THE CANCER CENTER. SPECIAL EVENTS INCLUDED A SILENT AUCTION TO BENEFIT THE CANCER AND HOSPICE PROGRAMS, A HEART BRUNCH, AND A GOLF OUTING. THE PLANNED GIVING PROGRAM WAS SUCCESSFUL, INCLUDING THE GROWTH OF THE CHARITABLE GIFT ANNUITY PROGRAM. HOSPICE PROGRAM SUPPORT THE HOSPICE PROGRAM PROVIDED CAREGIVERS FOR RESPITE CARE IN THE HOMES OF TERMINALLY ILL PATIENTS, AND CONTACTED BEREAVED PEOPLE OVER THE PHONE THROUGHOUT THE YEAR AFTER THE DEATH OF A LOVED ONE. THIS PROGRAM IS VALUED AT $2,712. BEREAVEMENT SUPPORT THE BEREAVEMENT SUPPORT PROGRAM PROVIDED SUPPORT FOR BEREAVED AND HOSPICE FAMILIES. THERE ARE VARIOUS TYPES OF BEREAVEMENT SUPPORT GROUPS THAT TAKE PLACE MONTHLY IN ORDER TO MEET THE NEEDS OF ALL TYPES OF LOSSES. THESE PROGRAMS ARE OFFERED ALL YEAR ROUND AND HAVE A CHAPLAIN AND OTHER PROFESSIONAL STAFF IN ATTENDANCE. THE HOSPITAL SERVED 86 COMMUNITY MEMBERS, AT A VALUE OF $24,437. PULSE LINE A PHONE LINE THAT IS DEDICATED FOR COMMUNITY INFORMATION, REGISTRATION AND REFERRAL. HOSPITAL STAFF SCREENED APPLICANTS AND REFERRED PATIENTS WITH PRIMARY CARE AND SPECIALIST PHYSICIANS. THEY ALSO REFERRED ELIGIBLE PATIENTS TO THE FREE CLINIC OF DOYLESTOWN. ESTIMATED STAFF TIME WAS 1,040 HOURS (20 HOURS/WEEK FOR 2 OPERATORS) VALUED AT $20,280. DOYLESTOWN CLINICAL NETWORK (DCN) THE DCN FACILITATES SEAMLESS TRANSFER OF CLINICAL INFORMATION PROVIDER-TO-PROVIDER TO IMPROVE THE QUALITY OF CARE FOR MEMBERS OF THE DOYLESTOWN COMMUNITY. THERE ARE AN ESTIMATED 12,372 HOURS OF PAID ASSOCIATE TIME. AN ESTIMATED COST OF $230,000 FOR PHONE LINES, MAINTENANCE, DEPRECIATION, ETC. AND AN ESTIMATED COST OF $19,200 FOR ADMINISTRATION. A ESTIMATE OF DIRECT OFFSETTING REVENUE OF $50,000. THE OUTCOME FOR THE COMMUNITY IS THE SERVING OF APPROXIMATELY 450,000 PERSONS. COLLABORATION OCCURRED BETWEEN DOYLESTOWN HOSPITAL AND THE BUCKS COUNTY PHYSICIAN HOSPITAL ALLIANCE (BCPHA). SCHOLARSHIP ASSISTANCE 10 SCHOLARSHIPS ARE SUPPORTED BY THE FOUNDATION THROUGH RESTRICTED GIFTS. THESE SCHOLARSHIPS, TOTALING $18,500 ARE AWARDED TO MEN AND WOMEN PURSUING NURSING, ALLIED HEALTH, PARAMEDIC, AND OTHER TRAINING. SEVENTEEN (17) SCHOLARSHIPS ARE SUPPORTED BY THE VILLAGE IMPROVEMENT ASSOCIATION OF DOYLESTOWN. THESE SCHOLARSHIPS, TOTALING $15,847 ARE AWARDED TO WOMEN PURSUING HEALTH-RELATED CAREERS, AND OUTSTANDING STUDENTS IN CENTRAL BUCKS COUNTY. BEN WILSON SENIOR CENTER NEWSLETTER FOUR TIMES A YEAR A STAFF MEMBER FROM COMMUNITY RELATIONS ASSISTS WITH THE PREPARATION OF A NEWSLETTER FOR THE BEN WILSON SENIOR CENTER IN WARRINGTON BY SUPPLYING HEALTH AND WELLNESS INFORMATION AND EDITORIAL OVERSIGHT. WE THEN PRINT 1,500 COPIES AT A VALUE OF $215. STAFF TIME OF 12 HOURS/ISSUE VALUED AT A TOTAL OF $278, FOR THE FOUR ISSUES. COMMUNITY BUSINESS SPONSORSHIPS THROUGHOUT THE YEAR, DOYLESTOWN HOSPITAL HAS MADE CASH DONATIONS TO ASSIST LOCAL BUSINESSES, NON-PROFITS AND CULTURAL ORGANIZATIONS PROVIDE PROGRAMS AND ACTIVITIES THAT IMPROVE AND/OR ENHANCE THE OVERALL QUALIFY OF LIFE FOR THE GREATER CENTRAL BUCKS COMMUNITY. WE BELIEVE THAT ONE WAY TO KEEP COMMUNITY MEMBERS SAFE, HEALTHY AND VIBRANT IS BY SUPPORTING THE NUMEROUS COMMUNITY AND BUSINESS GROUPS THAT ARE THE FABRIC OF OUR COMMUNITY AND BY PARTICIPATING IN SPECIAL PROGRAMS AND EVENTS THAT BENEFIT A BROAD SPECTRUM OF COMMUNITY RESIDENTS. THE TOTAL AMOUNT DONATED FOR SPONSORSHIPS IS $35,800. V.AL OF LIFE PROGRAM A VIAL OF LIFE IS FREE AT THE NORTH LOBBY INFORMATION DESK AND PROVIDED TO THE AREA AGENCY ON AGING. THE CONTENTS ARE PREPARED BY THE HOSPITAL AND CONSIST OF A PLASTIC VIAL AND MEDICAL INFORMATION SHEET. THE VIAL IS KEPT IN HOME REFRIGERATORS, WITH A STICKER PLACED ON THE REFRIGERATOR DOOR TO ALERT ARRIVING RESCUE PERSONNEL THAT MEDICAL INFORMATION IS INSIDE. APPROXIMATE COST FOR MATERIALS IS $695, AND VOLUNTEER TIME TO ASSEMBLE THE VIALS IS VALUED AT $3,215. VISITING NURSE PROGRAM FREE SUPPORT THE VISITING NURSES MADE VISITS TO FAMILIES WITHOUT INSURANCE. CLINICS WERE HELD AT THE CENTER SQUARE TOWERS, YORKTOWNE MANOR AND BUCKINGHAM SPRINGS, WHICH ARE ALL SENIOR LIVING COMPLEXES. 42 HOURS WERE DONATED AT A COST OF $1,418. HOSPICE PROGRAMS MAILINGS AND TELEPHONE CONTACT TO OTHER COMMUNITY SERVICE ORGANIZATIONS, SUCH AS BEELONG ADULT DAY SERVICES, BAYADA NURSES IN HATBORO & BUCKS COUNTY OFFICE, THE MANOR AT YORKTOWN, TO NAME A FEW, AS WELL AS HEALTHCARE ORGANIZATIONS TO OFFER INFORMATION AND EDUCATION REGARDING "END OF LIFE" AND HOSPICE PROGRAMS. 49 PAID HOURS AND 10 DONATED HOURS AT A COST OF $3,189 PLUS REFRESHMENTS AND HANDOUTS AT A COST OF $60. LIBRARY SERVICES AT DOYLESTOWN HOSPITAL THE HOSPITAL HAS AN EXTENSIVE LIBRARY THAT IS OPEN TO USERS FROM THE COMMUNITY, OTHER THAN MEDICAL STAFF, ASSOCATES AND VOLUNTEERS OF THE HOSPITAL. PHYSICIANS THAT HAVE PRIVILEGES AT THE HOSPITAL AS WELL AS HONORARY/EMERITUS MEDICAL STAFF MAKE UP THE LARGEST GROUP OF USERS. THIS LIBRARY IS OPERATED AT A COST TO THE HOSPITAL OF $78,100. |
| COMMUNITY BENEFIT STATEMENT CONTINUED |
CORE FORM, PART III; STATEMENT OF PROGRAM SERVICE ACCOMPLISHMENTS |
HEALTHY E-COOKING SHOW THE HOSPITAL HAS AN ONGOING PROGRAM THAT HAS AN ONLINE DATABASE OF OVER 600 HEALTHY RECIPES AND NUTRITIONAL INFORMATION ALONG WITH VIDEOS. THESE ARE ACCESSIBLE THROUGH DOYLESTOWN HOSPITAL'S WEBSITE. THIS ACCESS TO THE COMMUNITY HELPS WITH INFORMATION ON OBESITY, DIABETES, CARDIOVASCULAR DISEASE AND ALL DIETARY LINKS. THIS INFORMATION IS AVAILABLE TO HELP PROMOTE HEALTHY EATING HABITS AT A COST TO THE HOSPITAL OF 48 PAID PROFESSIONAL HOURS AT A COST OF $2,074 AND AN ANNUAL LICENSE FEE OF $14,400. ADAM HEALTH ENCYCLOPEDIA HEALTH INFORMATION IS THE 3RD MOST POPULAR SEARCH ON THE INTERNET. THE HOSPITAL HAS AN EXTENSIVE HEALTH LIBRARY ON ITS WEBSITE WITH OVER 4,000 HEALTH AND WELLNESS ARTICLES AND COVERS OVER 1,500 MEDICAL TOPICS. THE SITE HAS REFERENCE INDEX AND INTERACTIVE TOOLS AT A COST TO THE HOSPITAL OF 20 PAID PROFESSIONAL HOURS AT A COST OF $864 AND AN ANNUAL LICENSE FEE OF $17,500. EDUCATIONAL PROGRAMS -------------------- CANCER SURVIVOR DAY THIS EVENT WAS HELD BY DOYLESTOWN HOSPITAL FOR ALL CANCER SURVIVORS AND THEIR FAMILY AND FRIENDS. IT WAS INTENDED TO PROVIDE PSYCHOLOGICAL SUPPORT AND A NETWORKING EXPERIENCE WITH OTHER SURVIVORS AND CONNECT SURVIVORS WITH COMMUNITY RESOURCES. OVER 150 PEOPLE ATTENDED THE EVENT. VOLUNTEER HOURS INCLUDED PHYSICIANS, NURSING, CLERICAL STAFF ATTENDING FOR A TOTAL OF $1,223. LIFESTYLE LECTURES THIS WAS A SERIES OF INFORMAL EDUCATIONAL LECTURES OFFERED TO THE COMMUNITY BY MEMBERS OF THE MEDICAL STAFF. THE HOSPITAL COORDINATED THE PROGRAM, WHICH HELPED 304 COMMUNITY MEMBERS. $2,400 IN PHYSICIAN TIME WAS DONATED. DRIVER SAFETY PROGRAM THIS WAS A COOPERATIVE PROGRAM WITH AARP THAT FOLLOWS THEIR RULES FOR PARTICIPATION. WE PROVIDE ROOM FOR 276 PARTICIPANTS AND 13 CLASSES, WHICH AMOUNTED TO $1,780 IN HOSPITAL DONATED COSTS. COMMUNITY LECTURES THE HOSPITAL PROVIDED SPEAKERS FOR VARIOUS COMMUNITY GROUPS AND ORGANIZATIONS. PRESENTERS FOR EVENTS UTILIZED BOTH STAFF AND PHYSICIANS. THE DONATED STAFF TIME WAS $1,216 AND THE SESSION HELPED 378 INDIVIDUALS IN THE COMMUNITY. THESE PROGRAMS IMPROVED THE COMMUNITY'S HEALTH AND QUALITY OF LIFE THROUGH EDUCATION. ANNUAL BREAST CANCER CELEBRATION AND EDUCATION PROGRAM THIS PROGRAM PROVIDED SUPPORT AND EDUCATION FOR 150 PEOPLE. VOLUNTEER NURSING AND CLERICAL STAFF HOSTED THE EVENT FOR A TOTAL OF $24,066. UNDERSTANDING COMMUNITY & HOSPITAL ACQUIRED INFECTIONS A ONE HOUR PRESENTATION WAS GIVEN BY THE HOSPITAL'S INFECTION CONTROL NURSE. THE PRESENTATION TALKED ABOUT COMMUNITY ACQUIRED INFECTIONS, SUCH AS MRSA AND HOSPITAL ACQUIRED INFECTIONS, SUCH AS VTIS. THERE WAS ALSO A DISCUSSION ABOUT THE TRANSMISSION OF CERTAIN OTHER DISEASES. THE DONATED NURSES' TIME WAS $163 AND THE SESSION HELPED 40 INDIVIDUALS. BREAST CANCER SUPPORT GROUP PROVIDED OPPORTUNITIES FOR EDUCATIONAL AND EMOTIONAL SUPPORT FOR BREAST CANCER SURVIVORS AND THEIR FAMILIES. THE HOSPITAL PROVIDED EDUCATION TO 25 PERSONS PER MONTH AT A COST OF $1,275. ADDITIONAL PROGRAMS SPONSORED BY THE HOSPITAL FOR CANCER SUPPORT WERE FOUR CANCER EDUCATIONAL PROGRAMS (PSYCHOLOGICAL SUPPORT PROGRAM, BREAST CANCER AND EMOTIONAL SUPPORT PROGRAM, NUTRITION PROGRAM AND THE BENEFITS OF REIKI) AND "BASKET BINGO". COSTS INCURRED FOR THESE EVENTS WERE $2,664. MAN TO MAN PROSTATE CANCER SUPPORT GROUP EDUCATION THIS MONTHLY PROGRAM ADDRESSES ISSUES AND THE STRUGGLES THAT FACE PROSTATE CANCER SURVIVORS AND THEIR FAMILIES. VOLUNTEER TIME WAS 15 HOURS VALUED AT $1,543. COACHES VERSES CANCER PROGRAM THE HOSPITAL MET WITH CENTRAL BUCKS SOUTH HIGH SCHOOL EDUCATORS, PRINCIPAL AND COACHES, WHO DESCRIBED A NEED FOR STUDENT CANCER PREVENTION ACTIVITIES. STUDENTS CAME TO THE HOSPITAL AND MADE A VIDEO OF INTERVIEWS WITH PHYSICIANS, NURSES AND CANCER PATIENTS. THE VIDEO WAS THEN SHOWN DURING CB SOUTH HIGH SCHOOL BASKETBALL GAMES. THE PROGRAM SERVED OVER 1000 STUDENTS AND PARENTS/TEACHERS AND WAS VALUED AT $2,700 FOR STAFF TIME AND MATERIALS. LOOK GOOD, FEEL BETTER THIS PROGRAM PROVIDED SUPPORT AND RESOURCES FOR CANCER PATIENTS UNDERGOING CHEMOTHERAPY. 36 INDIVIDUALS ATTENDED AND $766 WAS THE VALUE OF STAFF AND VOLUNTEER TIME AND RESOURCES. NUTRITION PRESENTATIONS PROGRAMS WERE HELD THROUGHOUT THE YEAR TO PROVIDE EDUCATION ON NUTRITION TO PROMOTE OPTIMAL HEALTH. LOCATIONS INCLUDED: SEVERAL CHURCHES, SENIOR COMMUNITIES, TWO CB HIGH SCHOOLS AND VARIOUS WOMEN'S AND MEN'S GROUPS, MENU EVALUATION FOR YORKTOWN MANOR, HEALTH FAIR DISPLAYS FOR YMCA AND MANY LOCAL ELEMENTARY SCHOOLS. OVER 2,820 WERE EDUCATED WITH THESE PROGRAMS. 180 HOURS OF STAFF TIME SPENT AT A COST OF $7,267 TO THE HOSPITAL. DONATED SUPPLIES AND AIDE TO HAITI, AFRICA AND GUATEMALA AND BREAST/CERVICAL CANCER SCREENING IN KENYA THESE SUPPLIES AND DONATED HOURS DIRECTLY HELPED IN PATIENT CARE. 110 WOMEN WERE SCREENED FOR BREAST AND CERVICAL CANCER. HOSPITAL STAFF AND SUPPLIES ARE VALUED AT $38,319. STUDENT INTERNSHIP SUMMER PROGRAM THIS PROGRAM IS WITH STUDENTS OF THE GWYNEDD MERCY CARDIOVASCULAR TECHNOLOGY PROGRAM. THE STUDENTS SPEND 2 WEEKS OBSERVING PROCEDURES IN CARDIAC SERVICES, ECHO AND THE CATH LAB TO HELP THEM DECIDE WHERE THEY WOULD LIKE TO FOCUS THEIR EDUCATIONAL/CAREER AND EDUCATION. THE VALUE OF THIS PROGRAM IS $81,474 FOR SUPPORT STAFF, PHYSICIANS AND PROFESSIONAL STAFF TIME. STUDENT INTERNSHIP RADIOLOGY PROGRAM SIX STUDENTS FROM ABINGTON MEMORIAL HOSPITAL SCHOOL OF RADIOLOGIC TECHNOLOGY ATTEND THE HOSPITAL'S DEPARTMENT OF RADIOLOGY ON A ROTATION BASIS. STUDENTS LEARN CLINICAL SKILLS THAT ARE IMPORTANT TO THEIR EDUCATIONAL PROCESS. RADIOGRAPHERS AT THE HOSPITAL SERVE AS CLINICAL INSTRUCTORS FOR THE STUDENTS ON A ONE TO ON RATIO. DOYLESTOWN HOSPITAL DOES NOT RECEIVE A FINANCIAL REWARD FOR THIS AGREEMENT. THE COST OF THIS PROGRAM TO THE HOSPTIAL IS $136,648. THERE IS ALSO AN INTERN PROGRAM FOR ONE STUDENT WITH THE ULTRASOUND DEPARTMENT. THE COST OF THIS PROGRAM IS $22,525. ALLIED HEALTH FCIS COLLEGE INTERN PROGRAM STUDENTS WORK WITH A DOYLESTOWN HOSPITAL CARDIAC REHAB ASSOCIATE, DEVELOPING THEIR SKILLS SUCH AS READING PHYSICIAN REPORTS, COLLECTING INFORMATION FOR FIRST VISIT PATIENTS, ASSESSING SKILLS, DOCUMENTING MEDS, EXERCISE EVALUATIONS, EVALUATING OUTCOMES AND DISCHARGING PATIENTS. FOR THE STUDENTS COLLEGE TRAINING, THIS IS A MANDATORY CLINICAL EXPERIENCE PROGRAM. THE COST OF THIS PROGRAM TO THE HOSPITAL IS $239,626. SMOKING CESSATION PROGRAM PROGRAMS WERE HELD USING CDC RESOURCES "CLEANING THE AIR". 44 INDIVIDUALS WERE GIVEN HELP IN QUITTING THE HABIT OF SMOKING. THE HOSPITAL'S OVERALL CONTRIBUTION IS VALUED AT $1,000. ALZHEIMER'S ASSOCIATION FOR FAMILY CAREGIVER TRAINING A PROGRAM WAS HELD AT PINE RUN FOR THE COMMUNITY, AT A VALUE OF $259 FOR TIME AND REFRESHMENTS. A MEMORY WALK FOR THE ALZHEIMER'S ASSOCIATION WAS ALSO PRESENTED. STAFF, T-SHIRT AND HANDOUT MATERIALS WERE VALUED AT $1,754. MATERNITY AND PARENTING ACTIVITIES ---------------------------------- BABY WELL THIS PROGRAM EDUCATED 320 PARENTS ON HOW TO CARE FOR THEIR NEWBORN. $2,176 IN STAFF TIME WAS DEVOTED TOWARDS 23 COMMUNITY PROGRAMS. HEALTHY BEGINNINGS PROGRAM THIS IS A PROGRAM TO BRING PRENATAL HEALTH TO THE UNDERSERVED IN THE COMMUNITY. THIS IS MOSTLY THE INDIVIDUALS WITHOUT THE ABILITY TO PAY OR THOSE WHO HAVE NOT YET ENROLLED OR WHO ARE ENROLLED IN MEDICAID. MUCH OF OUR PROGRAM DEALS WITH HIGH RISK PATIENTS AND THOSE WITH SUBSTANCE ABUSE PROBLEMS. THERE IS A PHYSICIAN, A SOCIAL WORKER AND A DIETICIAN, AS WELL AS TWO NURSES WHO RUN THE PROGRAM. THE COST OF THIS PROGRAM WAS $269,331. BREASTFEEDING EDUCATION THIS PROGRAM PROVIDES AN INCREASED UNDERSTANDING OF THE BENEFITS OF BREASTFEEDING, WHICH LEADS TO IMPROVED NUTRITION/HEALTH OF INFANTS. 132 INDIVIDUALS ATTENDED THE 24 LECTURES THAT WERE HELD THROUGHOUT THE YEAR. THE COST TO THE HOSPITAL IS ABOUT $750. CHILDBIRTH CLASSES A PROGRAM TEACHING THE HOW-TOS OF CHILDBIRTH SERVED 594 PEOPLE AT A COST OF $15,972 TO THE HOSPITAL THROUGH 25 COURSES SERIES EVERY DAY OF THE WEEK EXCEPT FRIDAY. TOURS OF THE BIRTHING CENTER WERE ALSO GIVEN AT A COST TO THE HOSPITAL OF $400. TEEN PARENTING EDUCATION THIS IS A COOPERATIVE PROGRAM WITH CHILD, HOME AND COMMUNITY, INC. THE HOSPITAL PROVIDED ROOM FOR THE EDUCATIONAL COURSE. 40 INDIVIDUALS WERE GIVEN FREE CHILDBIRTH INSTRUCTION. $4,600 IS THE VALUE OF THE MEETING SPACE. CHILD DEVELOPMENT THIS PROGRAM WAS IN COOPERATION WITH THE CENTRAL BUCKS SCHOOL DISTRICT. HIGH SCHOOL STUDENTS TOURED THE LDRP UNIT. THEY VIEWED AND DISCUSSED FAMILY'S ADMISSION FROM BIRTHING ROOM TO POSTPARTUM ROOM TO THE NURSERY. DISCUSSIONS WERE HELD ON NEWBORNS AND BASIC DEVELOPMENT, INCLUDING ICN & TYPES OF INFANTS ADMITTED AT DOYLESTOWN HOSPITAL. THE PROGRAM WAS PRESENTED ON TWO DATES, WITH 40 PARTICIPANTS, INCLUDING 1 TEACHER AT A VALUE OF $1,108. |
| COMMUNITY BENEFIT STATEMENT CONTINUED |
CORE FORM, PART III; STATEMENT OF PROGRAM SERVICE ACCOMPLISHMENTS |
GRANDPARENTING CLASSES THIS PROGRAM PREPARED GRANDPARENTS-TO-BE ON HOW TO BE SUPPORT THEIR CHILDREN AS THEY START THEIR OWN FAMILY. 45 INDIVIDUALS ATTENDED THE COURSE, WITH A COST TO THE HOSPITAL OF $750 FOR THE 6 CLASSES. PRENATAL REFRESHER CLASSES THIS PROGRAM REFRESHED NEARLY 34 PARENTS-TO-BE, WHO ALREADY HAVE DELIVERED OTHER CHILDREN, ON THE CHILDBIRTH EXPERIENCE. $680 IN STAFF TIME WAS DEVOTED TO THIS FOR 6 CLASSES DURING THE YEAR. SIBLING EDUCATION CLASSES A PROGRAM DESIGNED TO LESSEN A CHILD'S FEELINGS OF ANXIETY AND JEALOUSY. THERE WERE 41 PARTICIPANTS IN 9 CLASSES DURING THE YEAR AT A COST TO THE HOSPITAL OF $505. SCHOOL AGE ACTIVITIES --------------------- PARENTING AND BABYSITTING EDUCATION THIS IS A COOPERATIVE PROGRAM WITH CHILD, HOME AND COMMUNITY, INC. THE HOSPITAL PROVIDED ROOM FOR THE EDUCATIONAL COURSE. 105 INDIVIDUALS WERE GIVEN BABYSITTING INSTRUCTION AT A COST OF $300 TO THE HOSPITAL. SERVICE LEARNING & CAREER ACADEMY THE SERVICE LEARNING CAREER ACADEMY IS A JOINT PROJECT BETWEEN THE V.I.A. HEALTH SYSTEM AND THE THREE HIGH SCHOOLS IN THE CENTRAL BUCKS SCHOOL DISTRICT. IN COLLABORATION WITH THE CONSUMER AND FAMILY SCIENCES COURSE, THE HOSPITAL'S DAY CARE CENTER PROVIDES STUDENTS WITH HANDS-ON EXPERIENCE TO ENHANCE LEARNING OF CHILD DEVELOPMENT THEORY. IN ADDITION, HOSPITAL PROFESSIONAL STAFF AND CB FACULTY JOINTLY DESIGNED A CURRICULUM FOR ADVANCED PLACEMENT BIOLOGY STUDENTS, ADVANCED HEALTH STUDENTS AND ANATOMY PHYSIOLOGY STUDENTS, WHO SPEND CLASS TIME ON-SITE AT THE HOSPITAL TO OBTAIN THE PRACTICAL APPLICATION OF CLASS CONTENT. OVER 200 STUDENTS PARTICIPATED IN THIS PROGRAM WHERE $22,000 IN HOSPITAL STAFF TIME AND OTHER COSTS. TEDDY BEAR CLINICS CHILDREN IN THE COMMUNITY WERE EXPOSED TO THE EMERGENCY DEPARTMENT AND AMBULANCE IN A FUN ENVIRONMENT. THE EXPERIENCE TAUGHT THEM TO NOT BE FRIGHTENED IN THE EVENT THEY MAY NEED EMERGENCY SERVICES. OVER 200 CHILDREN CAME THROUGH THE TEDDY BEAR CLINIC AT THE HOSPITAL. DONATED MATERIALS AND STAFF TIME IS VALUED AT $2,840. GIRL SCOUTS THE HOSPITAL PROVIDED MEETING SPACE FOR 2 GIRL SCOUT TROOPS. MEETING SPACE WAS VALUED AT $5,400. BUCKS COUNTY DOWN'S SYNDROME SPACE WAS PROVIDED FOR MONTHLY MEETINGS AT CHILDREN'S VILLAGE FOR THE BUCKS COUNTY DOWNS SYNDROME GROUP. MEETING SPACE WAS VALUED AT $750. FOCUS ON MOTHERHOOD FAMILY HOME AND COMMUNITY CHILDBIRTH CLASSES FOR TEEN PARENTS MEET AT CHILDREN'S VILLAGE EVERY MONDAY EVENING TO PREPARE FOR CHILDBIRTH. INSTRUCTION IS ALSO PROVIDED FOR INFANT CARE, HEALTH & NUTRITIONAL AND LIFE SKILLS. MEETING SPACE IS VALUED AT $2,400 ANNUALLY. BEREAVEMENT GROUP MEETINGS SPACE IS PROVIDED MONTHLY FOR THESE MEETINGS AT CHILDREN'S VILLAGE AND IS VALUED AT $5,400. LEADERSHIP ACTIVITIES --------------------- THE HOSPITAL PRESIDENT/CEO DEVOTED $20,522 WORTH OF HIS TIME TO COMMUNITY BENEFIT ACTIVITIES INCLUDING, BUT NOT LIMITED TO, THE BUCKS COUNTY HEALTH IMPROVEMENT PARTNERSHIP, ANN SILVERMAN COMMUNITY HEALTH CLINIC, HEALTH QUALITY PARTNERS, DELAWARE VALLEY HEALTHCARE COUNCIL AND GILDA'S CLUB. THE VICE-PRESIDENT OF DEVELOPMENT WAS ALSO INVOLVED IN CONTRIBUTING TIME TO ACTIVITIES THAT BENEFIT THE COMMUNITY INCLUDING: ANN SILVERMAN COMMUNITY HEALTH CLINIC, CB CARES, THE AMERICAN RED CROSS, THE CENTRAL BUCKS CHAMBER OF COMMERCE AND THE DOYLESTOWN BUSINESS AND COMMUNITY ALLIANCE. DOYLESTOWN HOSPITAL'S MANAGERS ALSO CONTRIBUTE THEIR LEADERSHIP AND EXPERTISE TO A VARIETY OF COMMUNITY BOARDS, AGENCIES, AND PROJECTS. DURING 2010-2011, A VALUE OF $95,000 IN MANAGER'S TIME WAS GIVEN, OFTEN DURING WORK TIME, TO HELP SOME OF THE FOLLOWING COMMUNITY ORGANIZATIONS: ADVOCACY SPEECHES AMERICAN CANCER SOCIETY AMERICAN HERITAGE FCU AMERICAN RED CROSS BLOOD DRIVE BUCKS CO. HOSPITAL DECON TASK FORCE BUCKS CO. QUALITY CHILD CARE COALITION BUCKS CO. MH/MR ADVISORY BOARD BOYS SCOUTS OF AMERICA BUCKS COUNTY HOUSING GROUP BUCKS CO. HEALTH IMPROVEMENT PARTNERSHIP CB CHAMBER OF COMMERCE CENTRAL BUCKS MINISTERIUM CB CHRISTIAN WOMEN'S CLUB CHILD, HOME AND COMMUNITY, INC CENTRAL BUCKS FAMILY YMCA CB CARES COMMUNITY OUTREACH CENTER DELAWARE VALLEY COLLEGE SENIOR EDUCATION DOYLESTOWN ATHLETIC ASSOCIATION DOYLESTOWN BUSINESS & COMMUNITY ALLIANCE DVHC BOARD AND COMMITTEES FAMILY CAREGIVERS OF SENIORS ANN SILVERMAN COMMUNITY HEALTH CLINIC FRIENDS OF PEACE VALLEY NATURE CENTER GILDA'S CLUB GWYNEDD MERCY ADVISORY COMMITTEE HEALTH AND HOUSING TASK FORCE HERITAGE CONSERVANCY LENAPE VALLEY SHRINER'S CLUB LITERACY ACADEMY OF BC IU MARCH OF DIMES MIDDLE BUCKS INSTITUTE OF TECH. ADVISORY PROFESSIONALS WORKING WITH SENIORS SPRINGFIELD TOWNSHIP (SUPERVISOR/PLANNING) TEACHING PROGRAMS ----------------- DOYLESTOWN HOSPITAL SUPPORTS MEDICAL, NURSING, ALLIED HEALTH, AND HOSPITAL MANAGEMENT PROGRAMS. THE FOLLOWING IS A LIST OF SCHOOLS THAT SENT STUDENTS TO THE HOSPITAL FOR PRACTICUMS, CLINICAL ROTATIONS, AND/OR PRECEPTORSHIPS: ABINGTON HOSPITAL SCHOOL OF RADIOLOGY ALBANY COLLEGE ARCADIA UNIVERSITY BUCKS COUNTY COMMUNITY COLLEGE DREXEL UNIVERSITY/HAHNEMANN COLLEGE EASTERN UNIVERSITY GWYNEDD MERCY COLLEGE INDIANA UNIVERSITY OF PENNSYLVANIA ITHACA COLLEGE LASALLE UNIVERSITY MONTGOMERY COUNTY COMMUNITY COLLEGE NAZARETH HOSPITAL PHILADELPHIA COLLEGE OF OSTEOPATHIC MEDICINE SALUS UNIVERSITY SANFORD BROWN INSTITUTE SHIPPENSBURG UNIVERSITY STARR TECHNICAL INSTITUTE TEMPLE UNIVERSITY THOMAS JEFFERSON UNIVERSITY UNIVERSITY OF PENNSYLVANIA UNIVERSITY OF THE SCIENCES OF PHILADELPHIA UPPER BUCKS TECHNICAL INSTITUTE DOYLESTOWN HOSPITAL SERVED AS A CLINICAL ROTATION SITE FOR MEDICINE, PHYSICIAN ASSISTANT, ENTRY AND ADVANCED NURSING LEVELS, PHARMACY, RADIOLOGIC TECHNOLOGY, CARDIAC SERVICES AND EXERCISE PHYSIOLOGY. ALL PATIENT CARE AREAS WERE UTILIZED IN THE EDUCATION OF THESE STUDENTS. THE COSTS OF TEACHING THE 467 STUDENTS WERE AT LEAST $373,600. PRE-MED VOLUNTEER PROGRAM THIS PROGRAM HAS BEEN DEVELOPED BY THE HOSPITAL MEDICAL STAFF AND VOLUNTEER DEPARTMENT. IT IS A TEN-WEEK PROGRAM STARTING IN LATE MAY. IT IS SUPERVISED BY THE HOSPITAL'S DIRECTOR OF VOLUNTEER SERVICES AND IS COORDINATED WITH A SPECIAL SEMINAR PROGRAM CONDUCTED BY THE DOYLESTOWN HOSPITAL'S MEDICAL STAFF TO INTRODUCE THE STUDENTS TO SELECTED PHASES OF A MEDICAL CAREER. STUDENTS PARTICIPATING IN THE PROGRAM ARE EXPECTED TO GIVE THE HOSPITAL A MINIMUM OF 100 HOURS OF VOLUNTEER TIME IN VARIOUS PATIENT RELATED SERVICES DURING THE COURSE. THE AIM OF THE PROGRAM IS TO GIVE PRE-MEDICAL STUDENTS FIRST-HAND HOSPITAL EXPERIENCE TO ACQUAINT THEM WITH A TOTAL COMMUNITY HOSPITAL PICTURE. THIS PROGRAM BRINGS INTO FOCUS THE WORK AND RESPONSIBILITY OF THE PHYSICIAN IN A MODERN HOSPITAL COMPLEX. WE HAD 13 STUDENTS IN THIS PROGRAM. TIME OF SIX PHYSICIANS, FOUR NURSE EDUCATORS, VOLUNTEER SERVICES AND MATERIALS COST THE HOSPITAL $ 48,706. OUTSIDE GROUP ROOM USAGE ------------------------ THE HOSPITAL PROVIDES FREE SPACE FOR MEETINGS TO THE FOLLOWING OUTSIDE GROUPS WITH A CHARITABLE MISSION. THERE WERE 190 INDIVIDUALS BENEFITTED AT A COST OF $2,850: AMERICAN RED CROSS ANN SILVERMAN FAMILY HEALTH COMMUNITY CLINIC BUCKS COUNTY MEDICAL SOCIETY NATIONAL ALLIANCE FOR THE MENTALLY ILL HEALTH SCREENINGS & IMMUNIZATIONS --------------------------------- THE HOSPITAL CONDUCTS HEALTH SCREENS AND SUPPORTED IMMUNIZATIONS FOR VARIOUS COMMUNITY MEMBERS. HEALTH SCREENINGS DURING THE YEAR, 442 INDIVIDUALS BENEFITED FROM HEALTH SCREENS. STAFF TIME DONATED TO THIS EFFORT IS ESTIMATED AT $5,646. ACTIVITY IMPROVES THE HEALTH OF THE COMMUNITY IN GENERAL, SPECIFIC GROUPS OF PEOPLE, HELPS CONTAIN HEALTHCARE COSTS AND/OR IMPROVES THE QUALITY OF LIFE FOR ALL MEMBERS OF OUR COMMUNITY. THE FOLLOWING IS A LIST OF HEALTH SCREENING AND IMMUNIZATION ACTIVITIES: SKIN CANCER SCREENING THIS PROGRAM SCREENED 108 PATIENTS WITH VOLUNTEER MEDICAL, NURSING AND CLERICAL STAFF TOTALING $2,859. PROSTATE CANCER SCREENINGS THIS PROGRAM SCREENED 36 PATIENTS WITH VOLUNTEER MEDICAL, NURSING AND CLERICAL STAFF TOTALING $1,787. INFLUENZA IMMUNIZATIONS DOYLESTOWN HOSPITAL PROVIDED A COMMUNITY FLU SHOT CLINIC IN THE FALL OF 2010. THE VALUE OF THIS TIME TO SERVE 298 INDIVIDUALS WAS $1,000. VACCINES WERE PROVIDED BY THE BUCKS COUNTY HEALTH DEPARTMENT. - CADUCEUS - EATING DISORDERS ANONYMOUS - FIBROMYALGIA - AUTISM - INSULIN PUMP - LYMPHEDEMA - NURSING MOTHERS - PARKINSON'S DISEASE - PROSTATE CANCER - STROKE - PULMONARY HYPERTENSION - ALZHEIMER'S DISEASE - AUGUSTINE FELLOWSHIP - BREAST CANCER - DOWN'S SYNDROME INTEREST - BUILDING THE FAMILY - LOW VISION - GAMBLERS ANONYMOUS - ICD (IMPLANTABLE DEFIBRILLATOR) - LYME DISEASE - MULTIPLE SCLEROSIS - OVEREATERS ANONYMOUS - PREGNANCY LOSS - SCLERODERMA - BLINDNESS - DIABETES |
| COMMUNITY BENEFIT STATEMENT CONTINUED |
CORE FORM, PART III; STATEMENT OF PROGRAM SERVICE ACCOMPLISHMENTS |
SUPPORT GROUP & SELF-HELP PROGRAMS ----------------------------------- SUPPORT GROUPS ARE OFFERED AT NO CHARGE TO THE COMMUNITY, AND A MEMBER OF THE HOSPITAL STAFF LEADS MANY. 584 CONFERENCE ROOM HOURS AND 162 PROFESSIONAL HOURS OF SUPPORT WERE PROVIDED TO MORE THAN 3,200 COMMUNITY MEMBERS. THIS AMOUNTED TO $33,630 DONATED IN SPACE AND PROFESSIONAL STAFF TIME AND HOSPITAL MATERIALS. THE FOLLOWING IS A LIST OF THE GROUPS THAT HELD REGULAR MEETINGS AT THE HOSPITAL: - ALCOHOLICS ANONYMOUS - ALATEEN - BETTER BREATHERS CLUB - NTM (NONTUBERCULOUS MYCOBACTERIUM) - CADUCEUS - EATING DISORDERS ANONYMOUS - FIBROMYALGIA - AUTISM - INSULIN PUMP - LYMPHEDEMA - NURSING MOTHERS - PARKINSON'S DISEASE - PROSTATE CANCER - STROKE - PULMONARY HYPERTENSION - ALZHEIMER'S DISEASE - AUGUSTINE FELLOWSHIP - BREAST CANCER - DOWN'S SYNDROME INTEREST - BUILDING THE FAMILY - LOW VISION - GAMBLERS ANONYMOUS - ICD (IMPLANTABLE DEFIBRILLATOR) - LYME DISEASE - MULTIPLE SCLEROSIS - OVEREATERS ANONYMOUS - PREGNANCY LOSS - SCLERODERMA - BLINDNESS - DIABETES VOLUNTEER PROGRAMS ------------------ DOYLESTOWN HOSPITAL ENJOYS THE GENEROUS CONTRIBUTION OF TIME AND TALENT FROM COMMUNITY VOLUNTEERS, STARTING AT THE MINIMUM AGE OF 14. VOLUNTEER OPPORTUNITIES BENEFIT THE COMMUNITY BY PROVIDING, FOR MANY COMMUNITY MEMBERS, A PLACE TO GO OR A WAY TO FEEL NEEDED, THUS PREVENTING A VARIETY OF SOCIAL PROBLEMS. THE VOLUNTEER PROGRAM ALLOWS SOME MEMBERS OF THE COMMUNITY TO HELP OTHERS, NOT THROUGH THEIR DOLLARS BUT THROUGH THEIR DONATED TIME. IN ADDITION, THE HOSPITAL IS A PLACE FOR COMMUNITY MEMBERS TO REACH OUT TO HELP FRIENDS AND NEIGHBORS OR TO FULFILL COURT-MANDATED COMMUNITY SERVICE OBLIGATIONS AS VOLUNTEERS. THROUGHOUT THE YEAR, 864 VOLUNTEERS CONTRIBUTED 124,930 HOURS OF SERVICE TO THEIR COMMUNITY THROUGH OPPORTUNITIES IN EVERY HOSPITAL DEPARTMENT. VOLUNTEERS SIGNIFICANTLY ENHANCE PATIENT AND FAMILY SUPPORT IN THE FOLLOWING SERVICE CATEGORIES: ADDRESSING, COLLATING, BOOK CART, DIETARY MENU, EMERGENCY DEPARTMENT, GIFT SHOP/CART, HOSPITALITY CART, INFORMATION DESKS, MAIL OR MESSENGER, PRN/FLOATERS, PASTORAL CARE, ANIMAL ASSISTED THERAPY, SNACK BAR, SURGERY WAITING AREA, PATIENT TRANSPORT, SERVICE LEARNING, LDRP (LABOR & DELIVERY) AND OUR "NO ONE DIES ALONE" PROGRAM. IN TOTAL, $101,140 WORTH OF MEALS WAS GIVEN TO OUR VOLUNTEERS FREE OF CHARGE. BECAUSE THE HOSPITAL WANTS TO PROVIDE EXCEPTIONAL OPPORTUNITIES FOR COMMUNITY MEMBERS TO OFFER TIME AND TALENT TO SUPPORT THE V.I.A.'S MISSION TO EXCELLENT LOCAL HEALTHCARE, $228,430 IN SALARIES WAS BUDGETED FOR RECRUITMENT, ORIENTATION, MANAGEMENT, RETENTION AND RECOGNITION OF VOLUNTEERS IN PATIENT TRANSPORT, THE GIFT SHIP, AND THROUGHOUT THE PATIENT SERVICES AREAS. UNCOMPENSATED HEALTHCARE TO COMMUNITY MEMBERS ============================================= DOYLESTOWN HOSPITAL AND THE PINE RUN COMMUNITY PROVIDED FREE MEDICAL CARE TO COUNTLESS COMMUNITY MEMBERS WHO COULD NOT PAY FOR THE CARE THEMSELVES. THE 2010-2011 FISCAL YEAR'S TOTAL FOR UNCOMPENSATED CARE AMOUNTED TO $4,503,638. SUMMARY OF TOTAL COMMUNITY BENEFIT CONTRIBUTION ----------------------------------------------- COMMUNITY OUTREACH AND BENEFIT ACTIVITIES $ 885,446 EDUCATIONAL PROGRAMS $ 568,538 MATERNITY AND PARENTING ACTIVITIES $ 280,300 SCHOOL AGE ACTIVITIES $ 39,090 LEADERSHIP ACTIVITIES $ 115,522 TEACHING PROGRAMS $ 422,306 OUTSIDE GROUP ROOM USAGE $ 2,850 HEALTH SCREENINGS AND IMMUNIZATIONS $ 4,646 SUPPORT AND SELF-HELP PROGRAMS $ 33,630 VOLUNTEER PROGRAMS $ 101,140 UNCOMPENSATED HEALTHCARE TO COMMUNITY MEMBERS $ 4,503,638 COMMUNITY SUPPORT: $6,380,139 - PROGRAMS AND SERVICES THAT WERE COORDINATED AND SPONSORED BY EITHER THE HOSPITAL AND/OR FOUNDATION AND WERE DIRECTLY PAID FOR OR CAME AT A COST TO THE EITHER HOSPITAL AND/OR FOUNDATION. $576,967 - PROGRAMS AND SERVICES THAT WERE COORDINATED AND SPONSORED BY EITHER THE HOSPITAL AND/OR FOUNDATION BUT DID NOT INCUR ADDITIONAL EXPENSES TO THE HOSPITAL AND/OR FOUNDATION. TOTAL: $6,957,106 NOTE: WHEN CALCULATING THE DOLLAR VALUE OF PAID TIME DONATED TO COMMUNITY OUTREACH OR COMMUNITY BENEFIT ACTIVITIES THE FOLLOWING SIMPLIFIED SALARY EQUIVALENTS WERE USED: PHYSICIAN/SENIOR MANAGEMENT (PRESIDENT/VICE PRESIDENT) - $110.27/HOUR MANAGEMENT, PROFESSIONAL STAFF - $33.76/HOUR TECHNICAL, CLERICAL STAFF - $18.07/HOUR VOLUNTEER STAFF (AS PER NATIONAL BIENNIAL SURVEY) - $21.36/HOUR ADDENDUM: A DOYLESTOWN HOSPITAL STATEMENT OF PROGRAM AND SERVICES FISCAL YEAR 2010-2011 ======================================================================== - ASSOCIATE HEALTH SERVICES - BEHAVIORAL HEALTH SERVICE - EAP - CRISIS SERVICES - CARDIAC AND NEUROLOGICAL SERVICES - DIAGNOSTIC CARDIAC CATHETERIZATION - NON-INVASIVE DIAGNOSTIC TESTING SERVICES - INTERVENTIONAL CARDIOLOGY PROCEDURES - EPS STUDIES (PACEMAKERS, DEVICE IMPLANTATION, ABLATION) - CARDIOVASCULAR SURGERY - CABG - VALVE REPLACEMENTS/REPAIRS - CRITICAL CARE UNITS - MED/SURG CRITICAL CARE - CARDIOVASCULAR CRITICAL CARE - DIABETES EDUCATION (INPATIENT AND OUTPATIENT) - NUTRITION EDUCATION AND COUNSELING - EMERGENCY SERVICES - CRISIS INTERVENTION - OBSERVATION/HOLDING UNIT - SANE (SEXUAL ASSAULT NURSE EXAMINER) PROGRAM - DOMESTIC VIOLENCE - ENDOSCOPY - GASTROENTEROLOGY - PULMONOLOGY - ENTEROSTOMAL THERAPY (INPATIENT AND OUTPATIENT) - NURSING HOME CONSULTATION - WOUND MANAGEMENT - CONTINENCE CARE - FOOD AND NUTRITION SERVICES - WEIGHT MANAGEMENT CLASSES (ADULTS AND CHILDREN) - NUTRITIONAL ASSESSMENT AND COUNSELING - PATIENT MEAL SERVICES - GENERAL MEDICINE - ALLERGIC DISEASES - CARDIOLOGY - DERMATOLOGY - ENDOCRINOLOGY - FAMILY MEDICINE - GASTROENTEROLOGY - INFECTIOUS DISEASE - INTERNAL MEDICINE - HEMATOLOGY - OBSTETRICS & GYNECOLOGY - NEPHROLOGY - NEUROLOGY - ONCOLOGY - PATHOLOGY - PEDIATRICS - PHYSICAL MEDICINE/REHABILITATION - PSYCHIATRY - PULMONARY - RHEUMATOLOGY - HEMODIALYSIS - INFECTION CONTROL - IV THERAPY - PICC (PERIPHERALLY INSERTED CENTRAL CATHETER) - LABORATORY SERVICES - AUTODONATION - BLOOD BANK - CHEMISTRY - CYTOLOGY - HEMATOLOGY - HISTOLOGY/PATHOLOGY - MICROBIOLOGY - URINALYSIS - MAGNETIC RESONANCE IMAGING (MRI) - MATERNITY SERVICES - ANTENATAL TESTING - BABY BRACELETS (MATERNAL/INFANT VISITING NURSE) - LABOR AND DELIVERY - MATERNAL/CHILD CARE - NEONATOLOGY - PRENATAL TESTING - POST-PARTUM CARE - PREPARED CHILDBIRTH EDUCATION - SPECIAL CARE NURSERY (LEVEL II) - WELL BABY NURSERY - MEDICAL RESEARCH - CLINICAL TRIALS - ONCOLOGY (INPATIENT AND OUTPATIENT) - OUTPATIENT INFUSION SERVICES - PASTORAL CARE SERVICES - LAY CHAPLAIN - PHARMACY - RADIOLOGY SERVICES - CT SCANNER - PET/CT SCANNER - DIAGNOSTIC RADIOLOGY - INVASIVE AND SPECIAL PROCEDURES - NUCLEAR MEDICINE - ULTRASOUND - REHABILITATION SERVICES (INPATIENT AND OUTPATIENT) - BRAIN INJURY - CARDIAC REHABILITATION - COGNITIVE REMEDIATION - ELECTROMYOGRAPHY - LYMPHEDEMA THERAPY - HAND THERAPY - NERVE CONDUCTION STUDIES - OCCUPATIONAL THERAPY - PHYSICAL THERAPY - PSYCHOLOGY - SPEECH THERAPY - SWALLOWING TEST - RESPIRATORY SERVICES - PULMONARY FUNCTION TESTING - PULMONARY REHAB - CASE MANAGEMENT/SOCIAL SERVICES - PSYCHOSOCIAL ASSESSMENTS - COUNSELING - COMPLEX DISCHARGE PLANNING - CRISIS INTERVENTION - FINANCIAL COUNSELING - ADOPTION OPTIONS COUNSELING - PATIENT AND FAMILY EDUCATION - INFORMATION AND REFERRAL - SURGICAL SERVICES (INPATIENT AND OUTPATIENT) - ACUPUNCTURE - COSMETIC - DENTISTRY - GENERAL - NERVE BLOCKS - SURGICAL SERVICES CONTINUED - OB/GYN - OPHTHALMOLOGY - ORAL/MAXILLOFACIAL - ORTHOPEDICS - OTOLARYNGOLOGY - PEDIATRIC DENTISTRY - PLASTIC SURGERY - POST-ANESTHESIA CARE UNIT - PRE-ADMISSION TESTING - SAME DAY SURGERY (NERVE BLOCKS) - UROLOGY - VASCULAR - TELEMETRY / PROGRESSIVE CARE - VISITING NURSE/ HOME CARE - ADULT AND INFANTS (UP TO 1 YEAR) SKILLED HOME HEALTH SERVICES - NURSING - PHYSICAL THERAPY - OCCUPATIONAL THERAPY - SPEECH THERAPY - SOCIAL SERVICES - HOME HEALTH AIDES - BABY BRACELETS (MATERNAL/INFANT VISITING NURSE) - COMPREHENSIVE HOSPICE PROGRAM - WOMEN'S DIAGNOSTIC CENTER - BONE DENSITOMETRY - MAMMOGRAPHY - STEREOTACTIC BREAST BIOPSY |
| DISCLOSURE INFORMATION |
CORE FORM, PART VI, SECTION A; QUESTIONS 6 & 7 |
VILLAGE IMPROVEMENT ASSOCIATION OF DOYLESTOWN ("VIAD") IS THE SOLE MEMBER OF THIS ORGANIZATION. VIAD HAS THE RIGHT TO ELECT THE MEMBERS OF THIS ORGANIZATION'S BOARD OF DIRECTORS AND HAS CERTAIN RESERVED POWERS AS DEFINED IN THIS ORGANIZATION'S BYLAWS. |
| DISCLOSURE INFORMATION |
CORE FORM, PART VI, SECTION A; QUESTION 11B |
THE ORGANIZATION IS AN AFFILIATE IN THE VILLAGE IMPROVEMENT ASSOCIATION OF DOYLESTOWN AND CONTROLLED ENTITIES; A TAX-EXEMPT INTEGRATED HEALTHCARE DELIVERY SYSTEM ("SYSTEM"), WHICH INCLUDES DOYLESTOWN HOSPITAL. THE ORGANIZATION'S FEDERAL FORM 990 WAS MADE AVAILABLE TO EACH VOTING MEMBER OF DOYLESTOWN HOSPITAL'S GOVERNING BODY, ITS BOARD OF DIRECTORS, FOR REVIEW PRIOR TO FILING WITH THE INTERNAL REVENUE SERVICE. DOYLESTOWN HOSPITAL'S FINANCE COMMITTEE HAS THE RESPONSIBILITY TO OVERSEE, REVIEW AND APPROVE OF THE FEDERAL FORM 990, INCLUDING THE PREPARATION, REVIEW AND FILING PROCESS. AS PART OF THE TAX RETURN PREPARATION PROCESS THE ORGANIZATION HIRED A PROFESSIONAL CPA FIRM WITH EXPERIENCE AND EXPERTISE IN BOTH HEALTHCARE AND NOT-FOR-PROFIT TAX RETURN PREPARATION TO PREPARE THE FEDERAL FORM 990. THE CPA FIRM'S TAX PROFESSIONALS WORKED CLOSELY WITH THE ORGANIZATION'S FINANCE PERSONNEL AND VARIOUS OTHER INDIVIDUALS OF THE ORGANIZATION AND THE SYSTEM TO OBTAIN THE INFORMATION NEEDED IN ORDER TO PREPARE A COMPLETE AND ACCURATE TAX RETURN. THE CPA FIRM PREPARED A DRAFT FEDERAL FORM 990 AND FURNISHED IT TO THE ORGANIZATION'S FINANCE PERSONNEL AND OTHER INDIVIDUALS FOR THEIR REVIEW. THE ORGANIZATION'S FINANCE PERSONNEL AND OTHER INDIVIDUALS REVIEWED THE DRAFT FEDERAL FORM 990 AND DISCUSSED QUESTIONS AND COMMENTS WITH THE CPA FIRM. REVISIONS WERE MADE TO THE DRAFT FEDERAL FORM 990 WHERE NECESSARY AND A FINAL DRAFT WAS FURNISHED BY THE CPA FIRM TO THE ORGANIZATION'S FINANCE PERSONNEL AND VARIOUS OTHER INDIVIDUALS FOR FINAL REVIEW AND APPROVAL PRIOR TO THE PROVISION OF THE FEDERAL FORM 990 TO EACH MEMBER OF DOYLESTOWN HOSPITAL'S GOVERNING BODY, ITS BOARD OF DIRECTORS. |
| DISCLOSURE INFORMATION |
CORE FORM, PART VI, SECTION B; QUESTION 12 |
THE ORGANIZATION REGULARLY MONITORS AND ENFORCES COMPLIANCE WITH ITS CONFLICT OF INTEREST POLICY. ANNUALLY, ALL MEMBERS OF THE BOARD OF DIRECTORS, OFFICERS AND SENIOR MANAGEMENT PERSONNEL ARE REQUIRED TO REVIEW THE EXISTING CONFLICT OF INTEREST POLICY AND COMPLETE A QUESTIONNAIRE. THE COMPLETED QUESTIONNAIRES ARE RETURNED TO THE EXECUTIVE ASSISTANT TO THE CHIEF EXECUTIVE OFFICER OF DOYLESTOWN HOSPITAL, WHO GATHERS, INVENTORIES AND FILES THE COMPLETED QUESTIONNAIRES. THEREAFTER A SUMMARY OF THE COMPLETED QUESTIONNAIRES WHICH CONTAINS INFORMATION DISCLOSED ON AN INDIVIDUAL BY INDIVIDUAL BASIS IS PREPARED AND REVIEWED BY DOYLESTOWN HOSPITAL'S CHIEF ACCOUNTING OFFICER AND CHIEF EXECUTIVE OFFICER. THIS SUMMARY IS THEN PRESENTED TO DOYLESTOWN HOSPITAL'S BOARD OF DIRECTORS WHO REVIEWS AND MAKES DECISIONS ON HOW TO HANDLE CONFLICTS OF INTEREST AND ASSOCIATED MITIGATING BEHAVIOR TO BE TAKEN BY THE ORGANIZATION IF NECESSARY. |
| DISCLOSURE INFORMATION |
CORE FORM, PART VI, SECTION B; QUESTION 15 |
THE ORGANIZATION IS AN AFFILIATE IN A TAX-EXEMPT INTEGRATED HEALTHCARE DELIVERY SYSTEM ("SYSTEM") WHICH INCLUDES DOYLESTOWN HOSPITAL. THIS FILING ORGANIZATION ITSELF HAS NO PAID SENIOR MANAGEMENT PERSONNEL RECEIVING COMPENSATION DIRECTLY FROM THIS ORGANIZATION. RATHER, CERTAIN PERSONNEL ARE EMPLOYED BY DOYLESTOWN HOSPITAL, INCLUDING THE PRESIDENT/CHIEF EXECUTIVE OFFICER AND CHIEF FINANCIAL OFFICER. THE COMPENSATION AND BENEFITS OF THESE INDIVIDUALS ARE SHOWN ON THIS TAX RETURN BECAUSE THEY ARE ALSO EITHER OFFICERS OR BOARD MEMBERS OF THIS ORGANIZATION. THE DOYLESTOWN HOSPITAL BOARD OF DIRECTORS HAS AN EXECUTIVE COMPENSATION COMMITTEE ("COMMITTEE"). THE COMMITTEE HAS ADOPTED A WRITTEN EXECUTIVE COMPENSATION PHILOSOPHY WHICH IT FOLLOWS WHEN IT REVIEWS AND APPROVES OF THE COMPENSATION AND BENEFITS OF THE ORGANIZATION'S SENIOR MANAGEMENT, INCLUDING THE PRESIDENT/CHIEF EXECUTIVE OFFICER AND CHIEF FINANCIAL OFFICER. THE COMMITTEE REVIEWS THE "TOTAL COMPENSATION" OF THE INDIVIDUALS WHICH IS INTENDED TO INCLUDE BOTH CURRENT AND DEFERRED COMPENSATION AND ALL EMPLOYEE BENEFITS, BOTH QUALIFIED AND NON-QUALIFIED. THE COMMITTEE'S REVIEW IS DONE ON AT LEAST AN ANNUAL BASIS AND ENSURES THAT THE "TOTAL COMPENSATION" OF SENIOR MANAGEMENT OF THE ORGANIZATION IS REASONABLE. THE ACTIONS TAKEN BY THE COMMITTEE ENABLE THE ORGANIZATION TO RECEIVE THE REBUTTABLE PRESUMPTION OF REASONABLENESS FOR PURPOSES OF INTERNAL REVENUE CODE SECTION 4958 WITH RESPECT TO THE TOTAL COMPENSATION OF CERTAIN MEMBERS OF THE SENIOR MANAGEMENT TEAM, INCLUDING THE PRESIDENT/CHIEF EXECUTIVE OFFICER AND CHIEF FINANCIAL OFFICER. THE THREE FACTORS WHICH MUST BE SATISFIED IN ORDER TO RECEIVE THE REBUTTABLE PRESUMPTION OF REASONABLENESS ARE THE FOLLOWING: 1. THE COMPENSATION ARRANGEMENT IS APPROVED IN ADVANCE BY AN "AUTHORIZED BODY" OF THE APPLICABLE TAX-EXEMPT ORGANIZATION WHICH IS COMPOSED ENTIRELY OF INDIVIDUALS WHO DO NOT HAVE A "CONFLICT OF INTEREST" WITH RESPECT TO THE COMPENSATION ARRANGEMENT; 2. THE AUTHORIZED BODY OBTAINED AND RELIED UPON "APPROPRIATE DATA AS TO COMPARABILITY" PRIOR TO MAKING ITS DETERMINATION; AND 3. THE AUTHORIZED BODY "ADEQUATELY DOCUMENTED THE BASIS FOR ITS DETERMINATION" CONCURRENTLY WITH MAKING THAT DETERMINATION. THE COMMITTEE IS COMPRISED OF MEMBERS OF THE BOARD OF DIRECTORS EACH OF WHO ARE INDEPENDENT AND ARE FREE FROM ANY CONFLICTS OF INTEREST. THE COMMITTEE RELIED UPON APPROPRIATE COMPARABLE DATA; SPECIFICALLY THE COMMITTEE OBTAINED A WRITTEN COMPENSATION STUDY FROM AN INDEPENDENT FIRM WHICH SPECIALIZES IN THE REVIEWING OF HOSPITAL AND HEALTHCARE SYSTEM EXECUTIVE COMPENSATION AND BENEFITS THROUGHOUT THE UNITED STATES. THIS STUDY USED COMPARABLE GEOGRAPHIC AND DEMOGRAPHIC MARKET DATA INCLUDING BUT NOT LIMITED TO SIMILAR SIZED HOSPITALS, # OF LICENSED BEDS AND NET PATIENT SERVICE REVENUE. THE COMMITTEE ADEQUATELY DOCUMENTED ITS BASIS FOR ITS DETERMINATION THROUGH THE TIMELY PREPARATION OF WRITTEN MINUTES OF THE COMPENSATION COMMITTEE MEETINGS DURING WHICH THE EXECUTIVE COMPENSATION AND BENEFITS WAS REVIEWED AND SUBSEQUENTLY APPROVED. THE ACTIONS OUTLINED ABOVE WITH RESPECT TO THE COMMITTEE AND THE ESTABLISHMENT OF THE REBUTTABLE PRESUMPTION OF REASONABLENESS ONLY APPLIES TO CERTAIN SENIOR MANAGEMENT PERSONNEL, INCLUDING BUT NOT LIMITED TO THE PRESIDENT/CHIEF EXECUTIVE OFFICER AND CHIEF FINANCIAL OFFICER. THE COMPENSATION AND BENEFITS OF CERTAIN OTHER INDIVIDUALS CONTAINED IN THIS FORM 990 ARE REVIEWED ANNUALLY BY THE PRESIDENT/CHIEF EXECUTIVE OFFICER WITH ASSISTANCE FROM THE ORGANIZATION'S HUMAN RESOURCES DEPARTMENT IN CONJUNCTION WITH THE INDIVIDUAL'S JOB PERFORMANCE DURING THE YEAR AND IS BASED UPON OTHER OBJECTIVE FACTORS DESIGNED TO ENSURE THAT REASONABLE AND FAIR MARKET VALUE COMPENSATION IS PAID BY THE ORGANIZATION. OTHER OBJECTIVE FACTORS INCLUDE MARKET SURVEY DATA FOR COMPARABLE POSITIONS, INDIVIDUAL GOALS AND OBJECTIVES, PERSONNEL REVIEWS, EVALUATIONS, SELF-EVALUATIONS AND PERFORMANCE FEEDBACK MEETINGS. |
| DISCLOSURE INFORMATION |
CORE FORM, PART VI, SECTION C; QUESTION 19 |
THE ORGANIZATION'S FILED CERTIFICATE OF INCORPORATION AND ANY AMENDMENTS CAN BE OBTAINED AND REVIEWED THROUGH THE COMMONWEALTH OF PENNSYLVANIA. |
| COMPENSATION INFORMATION DISCLOSURE |
CORE FORM, PART VII AND SCHEDULE J |
PART VII AND SCHEDULE J REFLECT CERTAIN BOARD MEMBERS AND OFFICERS RECEIVING COMPENSATION AND BENEFITS FROM A RELATED ORGANIZATION. PLEASE NOT THIS REMUNERATION WAS FOR SERVICES RENDERED AS FULL-TIME EMPLOYEES OF THE RELATED ORGANIZATION AND NOT FOR SERVICES RENDERED AS A VOTING MEMBER OR OFFICER OF THIS ORGANIZATION'S BOARD OF DIRECTORS. |
| OTHER CHANGES IN NET ASSETS |
CORE FORM, PART XI; QUESTION 5 |
OTHER CHANGES IN NET ASSETS OR FUND BALANCES INCLUDE: - UNREALIZED GAINS ON INVESTMENTS; $2,693,833 AND - INCREASE IN BENEFICIAL INTEREST IN PERPETUAL TRUST; $1,456,975. |
| AUDITED FINANCIAL STATEMENTS |
CORE FORM, PART XI; QUESTION 2 |
THE ORGANIZATION IS AN AFFILIATE WITHIN THE VILLAGE IMPROVEMENT ASSOCIATION OF DOYLESTOWN AND CONTROLLED ENTITIES ("SYSTEM") WHICH INCLUDES DOYLESTOWN HOSPITAL. AN INDEPENDENT CPA FIRM AUDITED THE CONSOLIDATED FINANCIAL STATEMENTS OF THE TAXPAYER AND ALL AFFILIATES FOR THE FISCAL YEARS ENDED JUNE 30, 2011 AND JUNE 30, 2010; RESPECTIVELY AND ISSUED A CONSOLIDATED FINANCIAL STATEMENT WITH CONSOLIDATING SCHEDULES BY ENTITY. AN UNQUALIFIED OPINION WAS ISSUED EACH YEAR BY THE INDEPENDENT CPA FIRM. DOYLESTOWN HOSPITAL'S FINANCE COMMITTEE ASSUMES RESPONSIBILITY FOR OVERSIGHT OF THE AUDIT OF ITS FINANCIAL STATEMENTS AND THE SELECTION OF AN INDEPENDENT AUDITOR. |
| HOURS DEVOTED FOR RELATED ORGANIZATION |
FORM 990 PART VII |
NAME:CAROLYN DELLA RODOLFA TITLE:CHAIR - DIRECTOR HOURS:16 |
| HOURS DEVOTED FOR RELATED ORGANIZATION |
FORM 990 PART VII |
NAME:DEE ANN WOODALL TITLE:VICE CHAIR - DIRECTOR HOURS: |
| HOURS DEVOTED FOR RELATED ORGANIZATION |
FORM 990 PART VII |
NAME:JOYCE HANSON TITLE:TREASURER - DIRECTOR HOURS: |
| HOURS DEVOTED FOR RELATED ORGANIZATION |
FORM 990 PART VII |
NAME:PHYLLIS GAGNER TITLE:SECRETARY - DIRECTOR HOURS: |
| HOURS DEVOTED FOR RELATED ORGANIZATION |
FORM 990 PART VII |
NAME:RUTH DOYLE TITLE:ASST. SEC/ASST TREASURER - DIR HOURS: |
| HOURS DEVOTED FOR RELATED ORGANIZATION |
FORM 990 PART VII |
NAME:CHRISTOPHER ASPLUNDH TITLE:DIRECTOR HOURS: |
| HOURS DEVOTED FOR RELATED ORGANIZATION |
FORM 990 PART VII |
NAME:MARIANNE CHABOT TITLE:DIRECTOR HOURS:6 |
| HOURS DEVOTED FOR RELATED ORGANIZATION |
FORM 990 PART VII |
NAME:STEPHEN CHADWICK RADM TITLE:DIRECTOR HOURS: |
| HOURS DEVOTED FOR RELATED ORGANIZATION |
FORM 990 PART VII |
NAME:MARY CORINI TITLE:DIRECTOR HOURS: |
| HOURS DEVOTED FOR RELATED ORGANIZATION |
FORM 990 PART VII |
NAME:BRUCE M DERRICK MD TITLE:DIRECTOR HOURS:52 |
| HOURS DEVOTED FOR RELATED ORGANIZATION |
FORM 990 PART VII |
NAME:LEON EPHROSS TITLE:DIRECTOR HOURS: |
| HOURS DEVOTED FOR RELATED ORGANIZATION |
FORM 990 PART VII |
NAME:ROBERT HALE MD TITLE:DIRECTOR HOURS: |
| HOURS DEVOTED FOR RELATED ORGANIZATION |
FORM 990 PART VII |
NAME:STEPHEN HIRT TITLE:DIRECTOR HOURS:3 |
| HOURS DEVOTED FOR RELATED ORGANIZATION |
FORM 990 PART VII |
NAME:KATHRYN LAMBERT TITLE:DIRECTOR HOURS:26 |
| HOURS DEVOTED FOR RELATED ORGANIZATION |
FORM 990 PART VII |
NAME:DOREEN PAYNTON TITLE:DIRECTOR HOURS: |
| HOURS DEVOTED FOR RELATED ORGANIZATION |
FORM 990 PART VII |
NAME:LINDA A PLANK TITLE:DIRECTOR - VP DEVELOPMENT HOURS:15 |
| HOURS DEVOTED FOR RELATED ORGANIZATION |
FORM 990 PART VII |
NAME:RICHARD A REIF TITLE:DIRECTOR - PRESIDENT/CEO HOURS:53 |
| HOURS DEVOTED FOR RELATED ORGANIZATION |
FORM 990 PART VII |
NAME:ELIZABETH SIGETY TITLE:DIRECTOR HOURS:3 |
| HOURS DEVOTED FOR RELATED ORGANIZATION |
FORM 990 PART VII |
NAME:MARY ELLEN STANTON TITLE:DIRECTOR HOURS:3 |
| HOURS DEVOTED FOR RELATED ORGANIZATION |
FORM 990 PART VII |
NAME:DANIEL L UPTON TITLE:DIRECTOR - CFO HOURS:52 |
Attach to Form 990 or Form 990-EZ. 
Attach to Form 990 or 990-EZ.