Department of the Treasury Internal Revenue Service
Public Charity Status and Public Support
Complete if the organization is a section 501(c)(3) organization or a section
4947(a)(1) nonexempt charitable trust.
Attach to Form 990 or Form 990-EZ. See separate instructions.
OMB No. 1545-0047
2010
Open to Public Inspection
Name of the organization
TEXAS GUARANTEED STUDENT LOAN CORP
Employer identification number
74-2094204
Part I
Reason for Public Charity Status
(All organizations must complete this part.) See instructions
The organization is not a private foundation because it is: (For lines 1 through 11, check only one box.)
1
2
3
4
5
section 170(b)(1)(A)(iv). (Complete Part II.)
6
7
8
9
receipts from activities related to its exempt functions—subject to certain exceptions, and (2) no more than 331/3% of
its support from gross investment income and unrelated business taxable income (less section 511 tax) from businesses
acquired by the organization after June 30, 1975. See section 509(a)(2). (Complete Part III.)
10
11
e
By checking this box, I certify that the organization is not controlled directly or indirectly by one or more disqualified persons other than foundation managers and other than one or more publicly supported organizations described in section 509(a)(1) or section 509(a)(2).
f
If the organization received a written determination from the IRS that it is a Type I, Type II or Type III supporting organization, check this box
..................................................
g
Since August 17, 2006, has the organization accepted any gift or contribution from any of the following persons?
(i) a person who directly or indirectly controls, either alone or together with persons described in (ii)
Yes
No
and (iii) below, the governing body of the the supported organization?
................
11g(i)
(ii)
a family member of a person described in (i) above?
......................
11g(ii)
(iii)
a 35% controlled entity of a person described in (i) or (ii) above?
................
11g(iii)
h
Provide the following information about the supported organization(s).
(i) Name of supported organization
(ii) EIN
(iii) Type of organization (described on lines 1- 9 above or IRC section (see instructions))
(iv) Is the organization in col. (i) listed in your governing document?
(v) Did you notify the organization in col. (i) of your support?
(vi) Is the organization in col. (i) organized in the U.S.?
(vii) Amount of support?
Yes
No
Yes
No
Yes
No
Total
For Paperwork Reduction Act Notice, see the Instructions for Form 990.
Cat. No. 11285F
Schedule A (Form 990 or 990-EZ) 2010
Schedule A (Form 990 or 990-EZ) 2010
Page 2
Part II
Support Schedule for Organizations Described in IRC 170(b)(1)(A)(iv) and 170(b)(1)(A)(vi) (Complete only if you checked the box on line 5, 7, or 8 of Part I or if the
organization failed to qualify under Part III. If the organization fails to
qualify under the tests listed below, please complete Part III.)
Section A. Public Support
Calendar year(or fiscal year beginning in)
(a) 2006
(b) 2007
(c) 2008
(d) 2009
(e) 2010
(f) Total
1
Gifts, grants, contributions, and membership fees received. (Do not include any "unusual grants.") ....
158,218,887
133,020,788
117,767,682
132,728,600
114,076,833
655,812,790
2
Tax revenues levied for the organization's benefit and either paid to or expended on its behalf.......
3
The value of services or facilities furnished by a governmental unit to the organization without charge..
4
Total. Add lines 1 through 3..
158,218,887
133,020,788
117,767,682
132,728,600
114,076,833
655,812,790
5
The portion of total contributions by each person (other than a governmental unit or publicly supported organization) included
on line 1 that exceeds 2% of the amount shown on line 11, column (f)..
6
Public Support. Subtract line 5 from line 4.
655,812,790
Section B. Total Support
Calendar year(or fiscal year beginning in)
(a) 2006
(b) 2007
(c) 2008
(d) 2009
(e) 2010
(f) Total
7
Amounts from line 4..
158,218,887
133,020,788
117,767,682
132,728,600
114,076,833
655,812,790
8
Gross income from interest, dividends, payments received on securities loans, rents, royalties and income from similar sources..
17,480,692
28,558,446
25,609,451
23,395,341
24,570,213
119,614,143
9
Net income from unrelated business activities, whether or not the business is regularly carried on..
9,706
13,591
23,297
10
Other income. (Explain in Part IV.) Do not include gain or loss from the sale of capital assets..
110,415
293,801
280,369
105,715
217,904
1,008,204
11
Total support (Add lines 7 through 10).
776,458,434
12
Gross receipts from related activities, etc. (See instructions.)
..................
12
241,534,560
13
First Five Years
If the Form 990 is for the organization's first, second, third, fourth, or fifth tax year as a 501(c)(3) organization,
check this box and stop here..........................................
Section C. Computation of Public Support Percentage
14
Public Support Percentage for 2010 (line 6 column (f) divided by line 11 column (f))
.........
14
84.462 %
15
Public Support Percentage for 2009 Schedule A, Part II, line 14
...............
15
86.091 %
16a
33 1/3% support test—2010.
If the organization did not check the box on line 13, and line 14 is 33 1/3% or more, check this box
and stop here. The organization qualifies as a publicly supported organization
......................
b
33 1/3% support test—2009.
If the organization did not check the box on line 13 or 16a, and line 15 is 33 1/3% or more, check this
box and stop here. The organization qualifies as a publicly supported organization
.....................
17a
10%-facts-and-circumstances test—2010.
If the organization did not check a box on line 13, 16a, or 16b and line 14
is 10% or more, and if the organization meets the "facts and circumstances" test, check this box and stop here. Explain
in Part IV how the organization meets the "facts and circumstances" test. The organization qualifies as a publicly supported
organization
..................................................
b
10%-facts-and-circumstances test—2009.
If the organization did not check a box on line 13, 16a, 16b, or 17a and line
15 is 10% or more, and if the organization meets the "facts and circumstances" test, check this box and stop here.
Explain in Part IV how the organization meets the "facts and circumstances" test. The organization qualifies as a publicly supported organization
..............................................
18
Private Foundation
If the organization did not check a box on line 13, 16a, 16b, 17a or 17b, check this box and see
instructions
...................................................
Schedule A (Form 990 or 990-EZ) 2010
Schedule A (Form 990 or 990-EZ) 2010
Page 3
Part III
Support Schedule for Organizations Described in IRC 509(a)(2) (Complete only if you checked the box on line 9 of Part I or if the organization
failed to qualify under Part II. If the organization fails to qualify under
the tests listed below, please complete Part II.)
Section A. Public Support
Calendar year(or fiscal year beginning in)
(a) 2006
(b) 2007
(c) 2008
(d) 2009
(e) 2010
(f) Total
1
Gifts, grants, contributions, and membership fees received. (Do not include any "unusual grants.") .
2
Gross receipts from admissions, merchandise sold or services performed, or facilities furnished in any activity that is related to the organization's tax-exempt purpose......
3
Gross receipts from activities that are not an unrelated trade or business under section 513..
4
Tax revenues levied for the organization's benefit and either paid to or expended on its behalf...
5
The value of services or facilities furnished by a governmental unit to the organization without charge..
6
Total. Add lines 1 through 5.
7a
Amounts included on lines 1, 2, and 3 received from disqualified persons...
b
Amounts included on lines 2 and 3 received from other than disqualified persons that exceed the greater of $5,000 or 1% of the amount on line 13 for the year.
c
Add lines 7a and 7b..
8
Public Support (Subtract line 7c from line 6.)
Section B. Total Support
Calendar year (or fiscal year beginning in)
(a) 2006
(b) 2007
(c) 2008
(d) 2009
(e) 2010
(f) Total
9
Amounts from line 6...
10a
Gross income from interest, dividends, payments received on securities loans, rents, royalties and income from similar sources..
b
Unrelated business taxable income (less section 511 taxes) from businesses acquired after June 30, 1975.
c
Add lines 10a and 10b.
11
Net income from unrelated business activities not included in line 10b, whether or not the business is regularly carried on.
12
Other income. Do not include gain or loss from the sale of capital assets (Explain in Part IV.)
13
Total support (Add lines 9, 10c, 11 and 12.).
14
First Five Years
If the Form 990 is for the organization's first, second, third, fourth, or fifth tax year as a 501(c)(3) organization,
check this box and stop here.............................................
Section C. Computation of Public Support Percentage
15
Public Support Percentage for 2010 (line 8 column (f) divided by line 13 column (f))
.........
15
16
Public support percentage from 2009 Schedule A, Part III, line 15
...............
16
Section D. Computation of Investment Income Percentage
17
Investment income percentage for 2010 (line 10c column (f) divided by line 13 column (f))
......
17
18
Investment income percentage from 2009 Schedule A, Part III, line 17
.............
18
19a
33 1/3% support tests—2010.
If the organization did not check the box on line 14, and line 15 is more than 33 1/3% and line 17 is not more than 33 1/3%, check this box and stop here. The organization qualifies as a publicly supported organization
..........
b
33 1/3% support tests—2009.
If the organization did not check a box on line 14 or line 19a, and line 16 is more than 33 1/3% and line 18 is not more than 33 1/3%, check this box and stop here. The organization qualifies as a publicly supported organization
....
20
Private Foundation
If the organization did not check a box on line 14, 19a or 19b, check this box and see instructions
.....
Schedule A (Form 990 or 990-EZ) 2010
Schedule A (Form 990 or 990-EZ) 2010
Page 4
Part IV
Supplemental Information.
Supplemental Information. Complete this part to provide the explanation required by Part II, line 10; Part II, line 17a or 17b; or Part III, line 12. Also complete this part for any additional information. (See instructions).
Facts And Circumstances Test
Explanation
Schedule A (Form 990 or 990-EZ) 2010
Additional Data
Software ID:
Software Version:
-
TIN:
SCHEDULE O (Form 990 or 990-EZ)
Department of the Treasury Internal Revenue Service
Supplemental Information to Form 990 or 990-EZ
Complete to provide information for responses to specific questions on
Form 990 or to provide any additional information.
Attach to Form 990 or 990-EZ.
OMB No. 1545-0047
2010
Open to Public Inspection
Name of the organization
TEXAS GUARANTEED STUDENT LOAN CORP
Employer identification number
74-2094204
Identifier
Return Reference
Explanation
GENERAL STATEMENT 1
FORM 990, PART III, MISSION STATEMENT
"TO BE THE PREMIER SOURCE OF INFORMATION, FINANCING AND ASSISTANCE TO HELP ALL FAMILIES AND STUDENTS REALIZE THEIR EDUCATION AND CAREER DREAMS." TEXAS GUARANTEED STUDENT LOAN CORP (TG) ADMINISTERS THE FEDERAL FAMILY LOAN PROGRAM (FFELP).
GENERAL STATEMENT 2
FORM 990, PART III, LINE 4A, 4B, 4C, & 4D, DESCRIPTION OF PROGRAM SERVICES
FORM 990, PART III, LINE 4A: CUSTOMER SERVICE - TG PROVIDES SERVICES TO ASSIST STUDENTS AND FAMILIES AT ALL STAGES IN THE HIGHER EDUCATION EXPERIENCE. TG DELIVERS SOLUTIONS TO THOSE WHO ARE CONSIDERING THE HIGHER EDUCATION PATH, ATTENDING COLLEGE AND MANAGING LOAN REPAYMENT. TG STRIVES TO CONNECT STUDENTS WITH SUCCESS AT EVERY TURN. TO ACCOMPLISH THIS, TG HAS PARTNERED WITH STATE AGENCIES TO PROMOTE THE VALUE OF HIGHER EDUCATION AND TO INFORM STUDENTS AND FAMILIES ON AVAILABLE FINANCIAL AID OPTIONS. TG IS AN ACTIVE PLAYER IN THE HIGHER EDUCATION COMMUNITY'S EFFORTS TO CLOSE THE GAPS IN STUDENT AWARENESS, PARTICIPATION AND SUCCESS. EACH YEAR, TG PROVIDES ASSISTANCE UNDER THE CHARLEY WOOTAN GRANT PROGRAM TO STUDENTS WHO HAVE DIFFICULTY PURSUING THEIR HIGHER EDUCATION DREAMS BECAUSE OF FINANCIAL NEED. IN ADDITION TO THE NEARLY $5.9 MILLION AWARDED IN WOOTAN GRANTS, TG AWARDED $6.4 MILLION IN COMPETITIVE GRANTS TO 49 INSTITUTIONS AND NON-PROFITS TO ADVANCE ACCESS TO COLLEGE, STUDENT RETENTION, AND EDUCATIONAL RESEARCH. PURSUANT TO GRANT AGREEMENTS, AWARDS MAY BE DISBURSED ACROSS FISCAL YEARS. IN ADDITION, TG CONTRIBUTED $10 MILLION IN FISCAL YEAR 2011 FOR THE PURPOSE OF SUPPORTING THE TEXAS GRANT PROGRAM TO ASSIST IN MEETING QUALIFIED TEXAS STUDENTS' FINANCIAL NEEDS. TG ALSO ASSISTS SCHOOLS, LENDERS AND SERVICERS IN MANAGING THEIR FFELP PORTFOLIOS BY SHARING ITS KNOWLEDGE AND EXPERTISE IN POLICY AND PROGRAM COMPLIANCE AS WELL AS ASSISTING IN THE TRANSITION TO THE DIRECT LOAN PROGRAM BY DEVELOPING INDUSTRY-LEADING TRAINING AND TRANSITION SUPPORT MATERIALS. FORM 990, PART III, LINE 4B: COLLECTIONS - UPON DEFAULT CLAIM PAYMENT, TG IS STATUTORILY REQUIRED TO PURSUE COLLECTION EFFORTS ON BEHALF OF THE FEDERAL GOVERNMENT ON ALL TG-GUARANTEED STUDENT LOANS. TG WORKS WITH BORROWERS TO FIND THE BEST OPTION FOR THEM IN RESOLVING THEIR DEFAULT. OF PARTICULAR SUCCESS IS THE REHABILITATION PROGRAM IN WHICH BORROWERS HAVE THE OPPORTUNITY TO RESTORE THEIR CREDIT BY MAKING NINE RECURRING, SCHEDULED MONTHLY PAYMENTS ON THEIR STUDENT LOAN. WITH THE ASSISTANCE OF TG'S COLLECTIONS DIVISION, TG FACILITATED THE REHABILITATION OF OVER $202 MILLION IN DEFAULTED STUDENT LOANS IN FY11. TG RECOVERED APPROXIMATELY $630 MILLION ON DEFAULTED STUDENT LOANS. FORM 990, PART III, LINE 4C: DEFAULT PREVENTION - TG WORKS WITH STUDENT LOAN BORROWERS, LENDERS, SERVICERS, AND SCHOOLS TO HELP PREVENT DEFAULT THROUGHOUT THE STUDENT LOAN INDUSTRY. CONSISTING OF DEFAULT PREVENTION COUNSELORS AND OTHER SUPPORT STAFF, TG WORKS TO HELP BORROWERS RESOLVE LOANS THAT HAVE ENTERED DELINQUENCY, AND; HELPS HIGHER EDUCATION INSTITUTIONS MANAGE DEFAULT, A CONSIDERATION FOR MAINTAINING ELIGIBILITY TO PARTICIPATE IN FEDERAL STUDENT LOAN PROGRAMS. IN FY 11, TG AVERTED OVER $5 BILLION IN POTENTIAL STUDENT LOAN DEFAULTS - A RECORD AMOUNT. TG'S DEFAULT AVERSION CONSULTANTS PROVIDED TRAINING AND CONSULTING TO OVER 750 CAMPUS ADMINISTRATORS, AND PRESENTED DIRECT STUDENT-FACING SESSIONS TO CUMULATIVE AUDIENCES OF OVER 1000 STUDENTS. FORM 990, PART III, LINE 4D: CLAIMS - TG PROCESSES DEFAULT CLAIMS SUBMITTED BY LENDERS THAT HAVE BEEN UNSUCCESSFUL IN TRANSITIONING BORROWERS WITH DELINQUENT LOANS BACK INTO REPAYMENT. WHEN LENDERS MAKE CLAIMS ON TG-GUARANTEED LOANS, TG VERIFIES THE LENDER'S COMPLIANCE WITH FFEL PROGRAM REQUIREMENTS, AND, IF VALID, MANAGES THE PURCHASE OF THE LOAN FROM THE LENDER. IT IS AT THAT TIME THAT THE LOAN ENTERS TG'S PORTFOLIO FOR COLLECTION. IN FY11, TG PROCESSED CLAIMS TOTALING APPROXIMATELY $948 MILLION. LOAN GUARANTEE, SUPPORT AND REPORTING - TG MANAGES AND DELIVERS LOAN DATA TO INDUSTRY PARTICIPANTS, INCLUDING LENDERS AND SERVICERS, TO MEET FEDERAL REPORTING REQUIREMENTS; AND PROVIDES SUPPORT AND TRAINING ON TG'S WEB-BASED LOAN MANAGEMENT SOLUTIONS FOR PROGRAM PARTICIPANTS.
GOVERNING BODY AND MANAGEMENT
FORM 990, PART VI, SECTION A:
LINE 4, SIGNIFICANT CHANGES TO ORGANIZATIONAL DOCUMENTS: TG WAS ESTABLISHED BY THE TEXAS LEGISLATURE. TG HAS NO ARTICLES OF INCORPORATION; THE ENABLING STATUTE SERVES AS THE GOVERNING DOCUMENT. TG'S ENABLING STATUTE WAS AMENDED BY SB 1, 82ND LEGISLATURE, 1ST CALLED SESSION, EFFECTIVE SEPTEMBER 1, 2011, TO REDUCE THE NUMBER OF BOARD MEMBERS FROM 11 TO 9 AND TO MAKE THE BOARD CHAIRMAN A POSITION APPOINTED BY THE GOVERNOR RATHER THAN SELECTED BY THE BOARD. TG'S BYLAWS ARE CURRENTLY BEING AMENDED TO REFLECT THE CHANGE. LINE 7A, ELECTION OF MEMBERS OF THE GOVERNING BODY: THE BOARD OF DIRECTORS IS APPOINTED BY THE GOVERNOR OF THE STATE OF TEXAS AND APPROVED BY THE STATE OF TEXAS SENATE.
PROCESS OF REVIEWING THE 990
FORM 990, PART VI, SECTION B, LINE 11A:
TG'S ACCOUNTING DEPARTMENT WORKS WITH ITS CPA FIRM TO PREPARE THE 990. ONCE A FINAL DRAFT IS AVAILABLE, IT IS SUBMITTED TO EXECUTIVE MANAGEMENT (INCLUDING THE CFO) FOR REVIEW. ONCE ALL QUESTIONS HAVE BEEN RESOLVED, THE RETURN, IN ITS FINAL FORM, IS PRESENTED TO THE TG BOARD OF DIRECTORS; AT WHICH TIME MANAGEMENT WILL HIGHLIGHT SIGNIFICANT SECTIONS OF THE RETURN AND ANSWER ANY QUESTIONS THAT MAY ARISE.
ENFORCEMENT OF CONFLICT OF INTERST POLICY
FORM 990, PART VI, SECTION B, LINE 12C:
TG'S CODE OF BUSINESS CONDUCT IS A POLICY WHICH ALL EMPLOYEES, OFFICERS AND DIRECTORS MUST AGREE TO. WITHIN THE CODE OF BUSINESS CONDUCT, MANAGERS, KEY EMPLOYEES, OFFICERS AND DIRECTORS ARE REQUIRED TO DISCLOSE ANY BUSINESS INTERESTS OUTSIDE OF TG, AND REAFFIRM EACH YEAR. TG'S LEGAL COUNSEL PROACTIVELY REVIEWS AND ACTS ON POTENTIAL CONFLICTS. ACTUAL CONFLICTS, SHOULD THEY OCCUR, MAY RESULT IN DISCIPLINARY ACTION, UP TO AND INCLUDING TERMINATION AND POSSIBLE CRIMINAL PROSECUTION. TG TEAM MEMBERS ARE REQUIRED TO COMPLETE PERIODIC TRAINING AS IT RELATES TO TG'S CODE OF BUSINESS CONDUCT.
COMPENSATION DETERMINATION PROCESS
FORM 990, PART VI, SECTION B, LINE 15A & 15B
PART VI, LINE 15A: TEXAS GUARANTEED STUDENT LOAN CORP (TG) CONTRACTS WITH A THIRD PARTY CONSULTANT TO PROVIDE BENCHMARK DATA FOR TG EMPLOYEES AND OFFICERS, INCLUDING ANNUAL COMPENSATION STUDIES WHICH ARE PRESENTED TO THE TG BOARD OF DIRECTORS FOR THEIR REVIEW. THE THIRD PARTY COMPENSATION CONSULTANTS USE COMPENSATION DATA FOR SIMILARLY QUALIFIED PERSONS IN COMPARABLE POSITIONS FOR BOTH OFFICERS AND KEY EMPLOYEES AT SIMILAR ORGANIZATIONS. DOCUMENTATION TO SUPPORT BENCHMARK DECISIONS REGARDING COMPENSATION ARRANGEMENTS FOR ALL EMPLOYEES IS RETAINED. THE OFFICER AND EMPLOYEE POSITIONS FOR WHICH THE BENCHMARKING PROCESS IS USED TO ESTABLISH COMPENSATION OCCURS ANNUALLY. PART VI, LINE 15B: COMPENSATION PROCESS FOR OFFICERS TG FOLLOWS THE SAME PROCEDURE AS LISTED IN FORM 990, PART VI, SECTION B, LINE 15A.
DISCLOSURE OF DOCUMENTS
Form 990, Part VI, Section C, line 18:
TG'S CODE OF BUSINESS CONDUCT, AS WELL AS ITS ANNUAL REPORT, IS AVAILABLE TO ALL EMPLOYEES AND THE GENERAL PUBLIC VIA TG'S WEBSITE, WWW.TGSLC.ORG, OR UPON REQUEST.
GENERAL STATEMENT 3
FORM 990, PART VII, SECTION B: INDEPENDENT CONTRACTORS
NAME AND ADDRESS DESCRIPTION OF SERVICES COMPENSATION -------------------------------------------------------------------- ACCOUNT CONTROL TECH. DEBT COLLECTOR 2,940,906. 6918 OWENSMOUTH AVE. CANOGA PARK, CA 91309 GENERAL REVENUE CORP DEBT COLLECTOR 2,321,040. 11501 NORTHLAKE PL CINCINNATI, OH 45249 REGIONAL ADJUSTMENT BUREAU DEBT COLLECTOR 1,829,195. 3009 Davis Plantation Arlington, TN 38002 Education Assistance SVCS DEBT COLLECTOR 2,519,936. 3500 C Wadley PL STE 301 Austin, TX 78728 C&T CONSULTING IT PROGRAMMING 1,510,481. 8140 N MOPAC AUSTIN, TX 78759 ---------------- TOTAL COMPENSATION 11,121,558. ----------------
GENERAL STATEMENT 4
FORM 990, PART XI, LINE 5
OTHER CHANGES IN NET ASSETS OR FUND BALANCES DURING THE YEAR. UNREALIZED GAIN ON INVESTMENTS $6,741,944
For Paperwork Reduction Act Notice, see the Instructions for Form 990 or 990-EZ.