Attach to Form 990 or Form 990-EZ.
See separate instructions.| (i) Name of supported organization | (ii) EIN | (iii) Type of organization (described on lines 1- 9 above or IRC section (see instructions)) | (iv) Is the organization in col. (i) listed in your governing document? | (v) Did you notify the organization in col. (i) of your support? | (vi) Is the organization in col. (i) organized in the U.S.? | (vii) Amount of monetary support | |||
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| Yes | No | Yes | No | Yes | No | ||||
| Total | |||||||||
Calendar year (or fiscal year beginning in) ![]() |
(a) 2008 | (b) 2009 | (c) 2010 | (d) 2011 | (e) 2012 | (f) Total | |
|---|---|---|---|---|---|---|---|
| 1 | Gifts, grants, contributions, and membership fees received. (Do not include any "unusual grants.") .... | 117,767,682 | 132,728,600 | 114,076,833 | 230,031,273 | 143,412,819 | 738,017,207 |
| 2 | Tax revenues levied for the organization's benefit and either paid to or expended on its behalf....... | 0 | |||||
| 3 | The value of services or facilities furnished by a governmental unit to the organization without charge.. | 0 | |||||
| 4 | Total. Add lines 1 through 3 | 117,767,682 | 132,728,600 | 114,076,833 | 230,031,273 | 143,412,819 | 738,017,207 |
| 5 | The portion of total contributions by each person (other than a governmental unit or publicly supported organization) included on line 1 that exceeds 2% of the amount shown on line 11, column (f).. | 0 | |||||
| 6 | Public support. Subtract line 5 from line 4. | 738,017,207 | |||||
Calendar year
(or fiscal year beginning in) ![]() |
(a) 2008 | (b) 2009 | (c) 2010 | (d) 2011 | (e) 2012 | (f) Total | |
|---|---|---|---|---|---|---|---|
| 7 | Amounts from line 4.. | 117,767,682 | 132,728,600 | 114,076,833 | 230,031,273 | 143,412,819 | 738,017,207 |
| 8 | Gross income from interest, dividends, payments received on securities loans, rents, royalties and income from similar sources... | 25,609,451 | 23,395,341 | 24,570,213 | 22,472,348 | 18,503,472 | 114,550,825 |
| 9 | Net income from unrelated business activities, whether or not the business is regularly carried on.. | 9,706 | 13,591 | 13,151 | 18,056 | 54,504 | |
| 10 | Other income. Do not include gain or loss from the sale of capital assets (Explain in Part IV.).. | 280,369 | 105,715 | 207,904 | 13,132 | 168,100 | 775,220 |
| 11 | Total support (Add lines 7 through 10). | 853,397,756 | |||||






Calendar year (or fiscal year beginning in) ![]() |
(a) 2008 | (b) 2009 | (c) 2010 | (d) 2011 | (e) 2012 | (f) Total | |
|---|---|---|---|---|---|---|---|
| 1 | Gifts, grants, contributions, and membership fees received. (Do not include any "unusual grants.") . | ||||||
| 2 | Gross receipts from admissions, merchandise sold or services performed, or facilities furnished in any activity that is related to the organization's tax-exempt purpose...... | ||||||
| 3 | Gross receipts from activities that are not an unrelated trade or business under section 513.. | ||||||
| 4 | Tax revenues levied for the organization's benefit and either paid to or expended on its behalf... | ||||||
| 5 | The value of services or facilities furnished by a governmental unit to the organization without charge.. | ||||||
| 6 | Total. Add lines 1 through 5. | ||||||
| 7a | Amounts included on lines 1, 2, and 3 received from disqualified persons... | ||||||
| b | Amounts included on lines 2 and 3 received from other than disqualified persons that exceed the greater of $5,000 or 1% of the amount on line 13 for the year. | ||||||
| c | Add lines 7a and 7b.. | ||||||
| 8 | Public support (Subtract line 7c from line 6.) | ||||||
Calendar year (or fiscal year beginning in) ![]() |
(a) 2008 | (b) 2009 | (c) 2010 | (d) 2011 | (e) 2012 | (f) Total | |
|---|---|---|---|---|---|---|---|
| 9 | Amounts from line 6... | ||||||
| 10a | Gross income from interest, dividends, payments received on securities loans, rents, royalties and income from similar sources.. | ||||||
| b | Unrelated business taxable income (less section 511 taxes) from businesses acquired after June 30, 1975. | ||||||
| c | Add lines 10a and 10b. | ||||||
| 11 | Net income from unrelated business activities not included in line 10b, whether or not the business is regularly carried on. | ||||||
| 12 | Other income. Do not include gain or loss from the sale of capital assets (Explain in Part IV.) .. | ||||||
| 13 | Total support. (Add lines 9, 10c, 11, and 12.).. | ||||||




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Attach to Form 990 or 990-EZ.| Identifier | Return Reference | Explanation |
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| GENERAL STATEMENT 1 | FORM 990, PART III, MISSION STATEMENT | "To be the premier provider of information, products, and services to help students and families realize their education and career dreams." TG administers the Federal Family Education Loan Program (FFELP). |
| GENERAL STATEMENT 2 | FORM 990, PART III, LINE 4A, DESCRIPTION OF PROGRAM SERVICES | FORM 990, PART III, LINE 4A: GUARANTOR OPERATIONS - TG's guarantor operations encompass the administration of the Federal Family Education Loan Program on behalf of the U.S. Department of Education. As of fiscal year end, TG's outstanding loan portfolio balance exceeded $15 billion. Promoting borrower success is a long-term endeavor, starting before a student borrower enrolls in college and lasting through repayment. TG has a set of specialized teams - Customer Assistance, Default Prevention, and Default Recovery - that serve borrowers throughout the student loan lifecycle. These teams educate student borrowers about loans and their repayment options and help them return to repayment in the case of delinquency or default. Serving as a bridge from graduation to repayment: Recent studies, including one released in 2013 by the Project on Student Debt, spotlight the growing burden of student loans. According to the report, 71 percent of students who graduated in 2012 from a four-year private or public nonprofit university borrowed to pay for their education, leaving school with an average of $29,400 in student loans. Managing such debt in a recovering economy can be a difficult task. TG's Default Prevention team offers help, reaching out to borrowers in a multi-channel communications campaign of emails, letters, and phone calls. The team's goal is to educate and empower borrowers, so that they understand their repayment options and make choices that maintain or return them to healthy repayment. Results for FY 2013 show the benefits of such an approach. The Default Prevention team guided more than 305,000 borrowers with $4.5 billion in loans back to repayment. These efforts not only help borrowers make progress in repayment but also avoid default, which can damage credit and add collection fees to total loan costs. Guiding borrowers back onto the repayment path: Almost every borrower has options, no matter the circumstance. All TG's customer-facing teams emphasize this advice, including the Default Recovery team, which helps borrowers with loans in default. Such borrowers may feel their choices are limited, but the Default Recovery team works to explain otherwise, describing all possible solutions given each borrower's financial needs. The team's experience and willingness to help earned the trust of many borrowers, and more than 27,700 returned to repayment in the last year. Many did so through the best possible method - loan rehabilitation. Under loan rehabilitation, borrowers agree to make nine, on-time payments over a ten-month period. The default is then removed from the borrower's credit history, and the borrower becomes eligible for other benefits, such as loan deferment. Borrowers appreciate the team's comprehensive counseling approach to finding a repayment solution that could help them succeed in repayment. Educating students in the financial literacy fundamentals: Financial literacy is a highly valuable skill in today's economy, especially for students managing their first long-term repayment obligation right out of school. TG offers a robust financial literacy program that has grown more comprehensive over time. The TG Financial Literacy Program covers a broad set of topics (from credit basics to employee compensation); uses a highly interactive teaching method, including games and exercises; and is delivered both in person and online. Today, the TG Financial Literacy Program has earned a reputation as a strong teaching tool, and more than 40,000 students have taken one or more courses, with users coming from colleges, high schools, independent school districts, federal grant programs, and community-based organizations. Leveraging the power of online learning: More colleges and universities are turning to online learning as a convenient, cost-effective way to teach their students a variety of topics, including debt management. The TG Learning Center provides access to a catalog of trainings in financial literacy, default prevention, and policy topics. In the last fiscal year, more than 15,000 users completed one or more offered trainings. In FY 2013, TG added a number of new modules to the TG Learning Center, including sessions on loan counseling and repayment plans. TG also inaugurated two Spanish-language versions of several financial literacy modules previously released. |
| GENERAL STATEMENT 3 | FORM 990, PART III, LINE 4B, 4C, & 4D, DESCRIP. OF PROGRAM SERVICES CONT'D | FORM 990, PART III, LINE 4B: NON-GUARANTOR OPERATIONS - TG's non-guarantor operations include various endeavors related to promoting access to higher education, including TG's philanthropic activities. Significant highlights are described below. Providing extra support to schools and borrowers: In September 2013, the Department of Education released the latest official 2- and 3-year cohort default rates, which measure the number of borrowers who enter repayment in a fiscal year and default within the next year (for 2-year rates) to two years (for 3-year rates). National rates have trended up over time, causing concern in the broader higher education community. In response, many schools are supplementing their borrower outreach efforts with third-party, for-fee servicers like TG's HigherEDGE Default Aversion Solutions. HigherEDGE offers comprehensive support to schools and their borrowers, including a dedicated call center, consulting on effective default prevention practices, online reporting tools for monitoring and managing default, and support in drafting a strategic default management plan. Since its debut, HigherEDGE has proved an important resource to schools, providing crucial help in returning borrowers to repayment. In the last year, the HigherEDGE team doubled the number of its school customers and debuted a mobile-friendly version of its website for borrowers on the go. Offering resources based on research and study: In 2012, TG's Research and Analytical Services team produced a paper, "Balancing Passion and Practicality: The Role of Debt and Major on Students' Financial Outcomes," that considered how a student's choice of major can affect his or her ability to repay education debt. In 2013, TG capitalized on this research by developing an online tool, Major Choices, which supplies an estimate of the median debt-to-income ratios for particular majors at many public colleges and for-profit institutions within Texas. The tool provides a simple way to project student loan payment as a portion of first-year earnings. It also helps students consider how pursuing particular majors at particular schools may affect their bottom line after graduation. Given the growth in college costs and loan debt levels, this Web-based tool has earned national attention. It offers an example of how to put statistical research at the command of students and borrowers weighing the costs and benefits of a worthwhile but long-term investment like college. Providing insight about the causes of high debt: Understanding why student loan debt is on the rise is a priority for many higher education organizations, including TG. Recently, TG's research team analyzed some national data on college costs and came up with some startling results. The research flyer, A Brief Look at Transfer Students and Financial Aid, summarizes this research, which calls into question the received wisdom that bachelor's degree-seeking students save money by starting at a community college. Instead, TG's research reveals that students who start at a two-year college, then transfer and graduate from a four-year university, borrow as often and as much as students who begin at the university level. In the case of private, four-year schools, the amount borrowed is higher for transfer students. One possible cause is that students who start at four-year schools receive more in financial aid from schools than their transfer peers. These findings have caught the attention of the higher education community and spurred other organizations to look closer at borrowing levels among student groups. TG will expand on its findings in an upcoming research paper. TG Philanthropy: In the last year, TG made substantial financial contributions to a variety of higher education initiatives. In FY 2011, TG pledged $25 million to the newly established T-STEM Challenge Scholarship Program. In the last fiscal year, TG fulfilled the balance of its pledge with a contribution of $19.2 million. The program will help students from community and two-year public colleges pursue degrees and certifications in science, technology, engineering, and mathematics, or STEM. In FY 2013, TG contributed $30 million to the TEXAS (Towards EXcellence, Access, and Success) Grant Program, which brings TG's total contribution to the program to $50 million. The TEXAS Grant Program provides higher education grants to eligible students who need financial help to pursue a higher education. As the state's largest financial aid program, the TEXAS Grant Program is an important component of the state's Closing the Gaps by 2015 campaign. In cooperation with the State of Texas, TG contributed $248 million to establish an endowment for the Hazlewood Act Legacy Program (Veterans Education Assistance Fund), which provides higher education funds to qualified veterans and their families. The Hazlewood Act is a State of Texas benefit that offers veterans, their spouses, and dependent children with an education benefit of up to 150 hours of tuition exemption, including most fee charges, at public higher education institutions in Texas. Offering targeted support to break down barriers to a higher education Since 2005, the TG Philanthropy Program has provided competitive grants to institutions and nonprofit organizations working to raise college enrollment and graduation rates. Grants help, either directly or indirectly, students from low- to moderate-income families as well as first-generation college students and students from populations underserved by higher education. In 2013, TG awarded $7.3 million in competitive grants to 33 institutions and nonprofit organizations to advance postsecondary access and completion, and help support educational research. To date, TG has awarded more than $44.3 million through the TG Philanthropy Program. Awards help fund a variety of initiatives, including need-based grants to students; student mentoring and internships; pre-college outreach to students and families; and education research. SIGNIFICANT CHANGES TO GOVERNING DOCUMENTS FORM 990, PART VI, SECTION A, LINE 4 Texas Guaranteed Student Loan Corporation (TG) was formed by an Act of the Texas State Legislature and was governed by Texas state statutes. Effective September 3, 2013, new legislation was enacted that converted TG from a public nonprofit corporation to a nonprofit corporation. The conversion was effectuated by filing a Certificate of Conversion with the Texas Secretary of State. This was purely an administrative matter that did not impact the corporate structure or the operations of TG. TG has received a private letter ruling from the IRS confirming that the conversion did not create a new entity and therefore TG is not required to submit a new Application for Determination of Exempt Status. Following the conversion, TG is managed by its board of directors. Directors are elected by the board and are subject to term limitations. PROCESS OF REVIEWING THE 990 FORM 990, PART VI, SECTION B, LINE 11B: TG'S ACCOUNTING DEPARTMENT WORKS WITH ITS CPA FIRM TO PREPARE THE 990. ONCE A FINAL DRAFT IS AVAILABLE, IT IS SUBMITTED TO EXECUTIVE MANAGEMENT (INCLUDING THE CFO) FOR REVIEW. ONCE ALL QUESTIONS HAVE BEEN RESOLVED, THE RETURN, IN ITS FINAL FORM, IS PRESENTED TO THE TG BOARD OF DIRECTORS; AT WHICH TIME MANAGEMENT WILL HIGHLIGHT SIGNIFICANT SECTIONS OF THE RETURN AND ANSWER ANY QUESTIONS THAT MAY ARISE. |
| ENFORCEMENT OF CONFLICT OF INTEREST POLICY | FORM 990, PART VI, SECTION B, LINE 12C: | TG'S CODE OF BUSINESS CONDUCT IS A POLICY WHICH ALL EMPLOYEES, OFFICERS AND DIRECTORS MUST AGREE TO. WITHIN THE CODE OF BUSINESS CONDUCT, MANAGERS, KEY EMPLOYEES, OFFICERS AND DIRECTORS ARE REQUIRED TO DISCLOSE ANY BUSINESS INTERESTS OUTSIDE OF TG, AND REAFFIRM EACH YEAR. TG'S LEGAL COUNSEL PROACTIVELY REVIEWS AND ACTS ON POTENTIAL CONFLICTS. ACTUAL CONFLICTS, SHOULD THEY OCCUR, MAY RESULT IN DISCIPLINARY ACTION, UP TO AND INCLUDING TERMINATION AND POSSIBLE CRIMINAL PROSECUTION. TG TEAM MEMBERS ARE REQUIRED TO COMPLETE PERIODIC TRAINING AS IT RELATES TO TG'S CODE OF BUSINESS CONDUCT. |
| COMPENSATION DETERMINATION PROCESS | FORM 990, PART VI, SECTION B, LINE 15A & 15B | PART VI, LINE 15A: TG contracts with a third party consultant to provide benchmark data for TG employees and officers, including annual compensation studies which are presented to the TG Board of Directors for their review. The third party consultants use compensation data for similarly qualified persons in the comparable positions for both officers and key employees at similar organizations. Documentation to support benchmark decisions regarding compensation arrangements for all employees is retained. The officer and employee positions for which the benchmarking process is used to establish compensation occurs annually. The Board of Directors specifically reviews Senior Management compensation benchmarks and approves annual adjustments and/or merit increases as recommended by the President/CEO. Annually, the Board makes specific decisions on the President/CEO's salary. |
| DISCLOSURE OF DOCUMENTS | FORM 990, PART VI, SECTION C, LINE 19: | TG'S CODE OF BUSINESS CONDUCT, AS WELL AS ITS ANNUAL REPORT, IS AVAILABLE TO ALL EMPLOYEES AND THE GENERAL PUBLIC VIA TG'S WEBSITE, WWW.TGSLC.ORG, OR UPON REQUEST. |
| GENERAL STATEMENT 4 | FORM 990, PART VII, SECTION B: INDEPENDENT CONTRACTORS | NAME AND ADDRESS DESCRIPTION OF SERVICES COMPENSATION ----------------------------------------------------------------------- EDUCATION ASSISTANCE SVCS DEBT COLLECTOR 3,403,400. 3500 C WADLEY PL STE 301 AUSTIN, TX 78728 ACCOUNT CONTROL TECHNOLOGIES DEBT COLLECTOR 2,566,672. 6818 OWENSMOUTH AVE CANOGA PARK, CA 91309 REGIONAL ADJUSTMENT BUREAU DEBT COLLECTOR 2,358,923. 3009 DAVIS PLANTATION ARLINGTON, TX 38002 GENERAL REVENUE CORP DEBT COLLECTOR 2,041,197. 11501 NORTHLAKE PL CINCINNATI, OH 45249 VAN RU CREDIT CORP DEBT COLLECTOR 1,362,621. BOX 1109 SKOKIE, IL 60076-5109 --------------- TOTAL COMPENSATION 11,732,813. --------------- |
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