Department of the Treasury Internal Revenue Service
Public Charity Status and Public Support
Complete if the organization is a section 501(c)(3) organization or a section
4947(a)(1) nonexempt charitable trust.
Attach to Form 990 or Form 990-EZ. See separate instructions. Information about Schedule A (Form 990 or 990-EZ) and its instructions is at www.irs.gov/form990.
OMB No. 1545-0047
2013
Open to Public Inspection
Name of the organization
COUNCIL ON ACCREDITATION FOR CHILDREN AND FAMILY SERVICES INC
Employer identification number
13-2905215
Part I
Reason for Public Charity Status
(All organizations must complete this part.) See instructions.
The organization is not a private foundation because it is: (For lines 1 through 11, check only one box.)
1
2
3
4
5
section 170(b)(1)(A)(iv). (Complete Part II.)
6
7
8
9
receipts from activities related to its exempt functions—subject to certain exceptions, and (2) no more than 331/3% of
its support from gross investment income and unrelated business taxable income (less section 511 tax) from businesses
acquired by the organization after June 30, 1975. See section 509(a)(2). (Complete Part III.)
10
11
e
By checking this box, I certify that the organization is not controlled directly or indirectly by one or more disqualified persons other than foundation managers and other than one or more publicly supported organizations described in section 509(a)(1) or section 509(a)(2).
f
If the organization received a written determination from the IRS that it is a Type I, Type II, or Type III supporting organization, check this box
..................................................
g
Since August 17, 2006, has the organization accepted any gift or contribution from any of the following persons?
(i) A person who directly or indirectly controls, either alone or together with persons described in (ii)
Yes
No
and (iii) below, the governing body of the supported organization?
................
11g(i)
(ii)
A family member of a person described in (i) above?
......................
11g(ii)
(iii)
A 35% controlled entity of a person described in (i) or (ii) above?
................
11g(iii)
h
Provide the following information about the supported organization(s).
(i) Name of supported organization
(ii) EIN
(iii) Type of organization (described on lines 1- 9 above or IRC section (see instructions))
(iv) Is the organization in col. (i) listed in your governing document?
(v) Did you notify the organization in col. (i) of your support?
(vi) Is the organization in col. (i) organized in the U.S.?
(vii) Amount of monetary support
Yes
No
Yes
No
Yes
No
Total
For Paperwork Reduction Act Notice, see the Instructions for Form 990 or 990EZ.
Cat. No. 11285F
Schedule A (Form 990 or 990-EZ) 2013
Schedule A (Form 990 or 990-EZ) 2013
Page 2
Part II
Support Schedule for Organizations Described in Sections 170(b)(1)(A)(iv) and 170(b)(1)(A)(vi) (Complete only if you checked the box on line 5, 7, or 8 of Part I or if the
organization failed to qualify under Part III. If the organization fails to
qualify under the tests listed below, please complete Part III.)
Section A. Public Support
Calendar year (or fiscal year beginning in)
(a) 2009
(b) 2010
(c) 2011
(d) 2012
(e) 2013
(f) Total
1
Gifts, grants, contributions, and membership fees received. (Do not include any "unusual grants.") ....
2
Tax revenues levied for the organization's benefit and either paid to or expended on its behalf.......
3
The value of services or facilities furnished by a governmental unit to the organization without charge..
4
Total. Add lines 1 through 3
5
The portion of total contributions by each person (other than a governmental unit or publicly supported organization) included
on line 1 that exceeds 2% of the amount shown on line 11, column (f)..
6
Public support. Subtract line 5 from line 4.
Section B. Total Support
Calendar year
(or fiscal year beginning in)
(a) 2009
(b) 2010
(c) 2011
(d) 2012
(e) 2013
(f) Total
7
Amounts from line 4..
8
Gross income from interest, dividends, payments received on securities loans, rents, royalties and income from similar sources...
9
Net income from unrelated business activities, whether or not the business is regularly carried on..
10
Other income. Do not include gain or loss from the sale of capital assets (Explain in Part IV.)..
11
Total support (Add lines 7 through 10).
12
Gross receipts from related activities, etc. (see instructions)
..................
12
13
First five years.
If the Form 990 is for the organization's first, second, third, fourth, or fifth tax year as a 501(c)(3) organization,
check this box and stop here.................................................
Section C. Computation of Public Support Percentage
14
Public support percentage for 2013 (line 6, column (f) divided by line 11, column (f))
.........
14
15
Public support percentage for 2012 Schedule A, Part II, line 14
...............
15
16a
33 1/3% support test—2013.
If the organization did not check the box on line 13, and line 14 is 33 1/3% or more, check this box
and stop here. The organization qualifies as a publicly supported organization
.......................
b
33 1/3% support test—2012.
If the organization did not check a box on line 13 or 16a, and line 15 is 33 1/3% or more, check this
box and stop here. The organization qualifies as a publicly supported organization
.....................
17a
10%-facts-and-circumstances test—2013.
If the organization did not check a box on line 13, 16a, or 16b, and line 14
is 10% or more, and if the organization meets the "facts-and-circumstances" test, check this box and stop here. Explain
in Part IV how the organization meets the "facts-and-circumstances" test. The organization qualifies as a publicly supported
organization
.....................................................
b
10%-facts-and-circumstances test—2012.
If the organization did not check a box on line 13, 16a, 16b, or 17a, and line
15 is 10% or more, and if the organization meets the "facts-and-circumstances" test, check this box and stop here.
Explain in Part IV how the organization meets the "facts-and-circumstances" test. The organization qualifies as a publicly supported organization
................................................
18
Private foundation.
If the organization did not check a box on line 13, 16a, 16b, 17a, or 17b, check this box and see
instructions
.....................................................
Schedule A (Form 990 or 990-EZ) 2013
Schedule A (Form 990 or 990-EZ) 2013
Page 3
Part III
Support Schedule for Organizations Described in Section 509(a)(2) (Complete only if you checked the box on line 9 of Part I or if the organization
failed to qualify under Part II. If the organization fails to qualify under
the tests listed below, please complete Part II.)
Section A. Public Support
Calendar year (or fiscal year beginning in)
(a) 2009
(b) 2010
(c) 2011
(d) 2012
(e) 2013
(f) Total
1
Gifts, grants, contributions, and membership fees received. (Do not include any "unusual grants.") .
11,450
6,050
6,500
21,350
1,400
46,750
2
Gross receipts from admissions, merchandise sold or services performed, or facilities furnished in any activity that is related to the organization's tax-exempt purpose......
9,859,326
8,570,730
8,363,096
9,212,945
9,616,081
45,622,178
3
Gross receipts from activities that are not an unrelated trade or business under section 513..
4
Tax revenues levied for the organization's benefit and either paid to or expended on its behalf...
5
The value of services or facilities furnished by a governmental unit to the organization without charge..
6
Total. Add lines 1 through 5.
9,870,776
8,576,780
8,369,596
9,234,295
9,617,481
45,668,928
7a
Amounts included on lines 1, 2, and 3 received from disqualified persons...
97,230
41,750
49,851
50,939
39,764
279,534
b
Amounts included on lines 2 and 3 received from other than disqualified persons that exceed the greater of $5,000 or 1% of the amount on line 13 for the year.
956,895
706,301
597,609
803,502
1,037,437
4,101,744
c
Add lines 7a and 7b..
1,054,125
748,051
647,460
854,441
1,077,201
4,381,278
8
Public support (Subtract line 7c from line 6.)
41,287,650
Section B. Total Support
Calendar year (or fiscal year beginning in)
(a) 2009
(b) 2010
(c) 2011
(d) 2012
(e) 2013
(f) Total
9
Amounts from line 6...
9,870,776
8,576,780
8,369,596
9,234,295
9,617,481
45,668,928
10a
Gross income from interest, dividends, payments received on securities loans, rents, royalties and income from similar sources..
118,496
71,917
66,789
139,479
248,948
645,629
b
Unrelated business taxable income (less section 511 taxes) from businesses acquired after June 30, 1975.
c
Add lines 10a and 10b.
118,496
71,917
66,789
139,479
248,948
645,629
11
Net income from unrelated business activities not included in line 10b, whether or not the business is regularly carried on.
12
Other income. Do not include gain or loss from the sale of capital assets (Explain in Part IV.)
..
8,791
1,324
10,115
13
Total support. (Add lines 9, 10c, 11, and 12.)..
9,998,063
8,648,697
8,437,709
9,373,774
9,866,429
46,324,672
14
First five years.
If the Form 990 is for the organization's first, second, third, fourth, or fifth tax year as a 501(c)(3) organization,
check this box and stop here.............................................
Section C. Computation of Public Support Percentage
15
Public support percentage for 2013 (line 8, column (f) divided by line 13, column (f))
.........
15
89.130 %
16
Public support percentage from 2012 Schedule A, Part III, line 15
...............
16
90.860 %
Section D. Computation of Investment Income Percentage
17
Investment income percentage for 2013 (line 10c, column (f) divided by line 13, column (f))
......
17
1.390 %
18
Investment income percentage from 2012 Schedule A, Part III, line 17
.............
18
1.320 %
19a
33 1/3% support tests—2013.
If the organization did not check the box on line 14, and line 15 is more than 33 1/3%, and line 17 is not more than 33 1/3%, check this box and stop here. The organization qualifies as a publicly supported organization
........
b
33 1/3% support tests—2012.
If the organization did not check a box on line 14 or line 19a, and line 16 is more than 33 1/3% and line 18 is not more than 33 1/3%, check this box and stop here. The organization qualifies as a publicly supported organization
.....
20
Private foundation.
If the organization did not check a box on line 14, 19a, or 19b, check this box and see instructions
.....
Schedule A (Form 990 or 990-EZ) 2013
Schedule A (Form 990 or 990-EZ) 2013
Page 4
Part IV
Supplemental Information.
Provide the explanations required by Part II, line 10; Part II, line 17a or 17b; and Part III, line 12. Also complete this part for any additional information. (See instructions).
Facts And Circumstances Test
Explanation
Schedule A (Form 990 or 990-EZ) 2013
Additional Data
Software ID:
Software Version:
-
TIN:
SCHEDULE O (Form 990 or 990-EZ)
Department of the Treasury Internal Revenue Service
Supplemental Information to Form 990 or 990-EZ
Complete to provide information for responses to specific questions on
Form 990 or to provide any additional information.
Attach to Form 990 or 990-EZ.
Information about Schedule O (Form 990 or 990-EZ) and its instructions is at
www.irs.gov/form990.
OMB No. 1545-0047
2013
Open to Public Inspection
Name of the organization
COUNCIL ON ACCREDITATION FOR CHILDREN AND FAMILY SERVICES INC
Employer identification number
13-2905215
Return Reference
Explanation
FORM 990, PART I, LINE 1
THE MISSION OF THE COUNCIL ON ACCREDITATION (COA) IS TO PARTNER WITH HUMAN SERVICE ORGANIZATIONS WORLDWIDE TO IMPROVE SERVICE DELIVERY OUTCOMES BY DEVELOPING, APPLYING, AND PROMOTING ACCREDITATION STANDARDS. IN FULFILLING THIS MISSION, COA VALIDATES THE QUALITY OF MORE THAN 2,000 ORGANIZATIONS SERVING MORE THAN 7 MILLION VULNERABLE INDIVIDUALS EACH YEAR. COA REVIEWS AN ENTIRE ORGANIZATION INCLUDING ITS GOVERNANCE, MANAGEMENT, AND FINANCIAL CONTROLS. IN 2013, COA CONTINUED THE DEVELOPMENT AND REFINEMENT OF ITS WEB PORTAL. THIS HAS MADE THE ACCREDITATION PROCESS MORE ACCESSIBLE TO ORGANIZATIONS SEEKING ACCREDITATION AND TO ITS VOLUNTEER REVIEWERS. IN 2013, IT WORKED TO MODIFY ITS STANDARDS TO REFLECT CHANGING NEEDS BROUGHT ABOUT BY THE AFFORDABLE CARE ACT. THIS INCLUDES ESTABLISHING STANDARDS FOR INTEGRATED BEHAVIORAL HEALTH. IT ALSO ESTABLISHED A FOCUSED REACCREDITATION PROCESS DESIGNED TO SUBSTANTIALLY REDUCE THE AMOUNT OF INFORMATION AN AGENCY PROVIDES TO ACHIEVE REACCREDITATION. ITS WORK WITH THE DEPARTMENT OF STATE UNDER THE INTERCOUNTRY ADOPTION ACT CONTINUED WITH AN INCREASED EMPHASIS OF MONITORING COMPLAINTS FILED IN THE HAGUE COMPLAINT REGISTRY. UNDER A CONTRACT WITH THE DEPARTMENT OF DEFENSE, IT INSTITUTED A SERIES OF ACCREDITATIONS FOR HUMAN SERVICES PROVIDED TO MILITARY PERSONNEL AND THEIR FAMILIES ON INSTALLATIONS.
FORM 990, PART VI, SECTION B, LINE 11
THE FORM 990 IS DISTRIBUTED ELECTRONICALLY TO THE FINANCE COMMITTEE FOR REVIEW. THE CFO AND PRESIDENT MEET WITH THE FINANCE COMMITTEE TO PRESENT, REVIEW, AND DISCUSS THE FORM 990. FOLLOWING THE FINANCE COMMITTEE MEETING, A FINAL DRAFT OF THE FORM 990 IS DISTRIBUTED ELECTRONICALLY TO ALL MEMBERS OF THE BOARD. THE BOARD REVIEWS AND DISCUSSES THE FORM 990 AT THE NEXT SCHEDULED BOARD MEETING. FOLLOWING THE DISCUSSION PERIOD, THE FINANCE COMMITTEE RECOMMENDS BOARD APPROVAL OF THE FINAL DRAFT OF THE FORM 990. IT IS THEN FILED WITH THE IRS FOLLOWING BOARD APPROVAL. THIS PROCESS HAS NOT CHANGED FROM THE PRIOR YEAR.
FORM 990, PART VI, SECTION B, LINE 12C
ALL VOLUNTEERS, TRUSTEES AND STAFF MEMBERS ARE REQUIRED TO EXECUTE AN ACKNOWLEDGEMENT ATTESTING THAT THEY HAVE READ, UNDERSTOOD AND AGREE TO COMPLY WITH THE ORGANIZATION'S WRITTEN CONFLICT OF INTEREST POLICY. THE BOARD OF TRUSTEES, AS PART OF ITS OVERSIGHT RESPONSIBILITIES, REQUIRES THE CEO TO AFFIRM THAT THIS PRACTICE IS EMPLOYED. ANYONE BELIEVING THAT A CONFLICT OF INTEREST MAY EXIST MUST DISCLOSE THE POTENTIAL CONFLICT ORALLY OR IN WRITING TO THE BOARD MEMBERS OR BOARD COMMITTEE CONSIDERING A POTENTIAL TRANSACTION TO WHICH THE CONFLICT RELATES. FOLLOWING A PERIOD OF QUESTIONS FROM THE BOARD OR BOARD COMMITTEE, THE INTERESTED PERSON MUST LEAVE THE ROOM AND NOT PARTICIPATE IN DISCUSSIONS OR VOTING RELATED TO THE POTENTIAL CONFLICT. BY MAJORITY VOTE, THE BOARD OR BOARD COMMITTEE WILL DETERMINE IF A CONFLICT EXISTS, AND IF TO ENTER INTO THE PROPOSED TRANSACTION. A DISINTERESTED PERSON OR COMMITTEE MAY BE APPOINTED BY THE BOARD CHAIR TO INVESTIGATE ALTERNATIVES TO A PROPOSED TRANSACTION IF THE BOARD DEEMS THIS NECESSARY. THE MINUTES OF THE BOARD OR BOARD COMMITTEE WILL DOCUMENT THAT THE CONFLICT WAS DISCLOSED, THE VOTING RECORD REGARDING THE CONFLICT, AND THE DECISION MADE REGARDING THE TRANSACTION. IF THE BOARD HAS REASON TO BELIEVE THAT A CONFLICT WAS NOT DISCLOSED, THE INTERESTED PARTY WILL BE GIVEN AN OPPORTUNITY TO EXPLAIN THE ALLEGED FAILURE TO REPORT A POTENTIAL CONFLICT OF INTEREST. FOLLOWING A FORMAL BOARD HEARING, INVESTIGATION AND VOTE, THE BOARD DETERMINES THAT A FAILURE TO DISCLOSE A CONFLICT OF INTEREST EXISTED, THE BOARD WILL TAKE NECESSARY CORRECTIVE ACTION AGAINST THE INTERESTED PARTY INCLUDING REMOVAL FROM THE COMMITTEE OR FROM THE BOARD.
FORM 990, PART VI, SECTION B, LINE 15
COA'S COMPENSATION REVIEW PROCESS FOR THE CEO AND FOR ITS ENTIRE STAFF HAS BEEN CAREFULLY DEVELOPED TO MEET THE FOLLOWING OBJECTIVES: TO ENSURE THAT A PROPER RELATIONSHIP IS MAINTAINED BETWEEN THE SALARY FOR AN INDIVIDUAL JOB AND THE SALARIES OF OTHER POSITIONS. THIS IS ACCOMPLISHED THROUGH JOB DESCRIPTIONS AND COMPARISON OF RELATIVE CRITERIA AGAINST OTHER POSITIONS AT COA. TO ESTABLISH A SALARY FOR EACH JOB THAT COMPARES FAVORABLY WITH THE SALARY FOR SIMILAR JOBS AT SIMILAR ORGANIZATIONS WITHIN COA'S JOB MARKET AND GIVEN GEOGRAPHIC AREA. TO PROVIDE SALARY OPPORTUNITY TIED TO LEVEL OF PERFORMANCE. TO ASSIST THE EMPLOYEE IN ATTAINING HIS/HER BEST PERFORMANCE BY INVOLVING HIM/HER AND THE IMMEDIATE SUPERVISOR IN THE PERFORMANCE APPRAISAL PROCESS. IN FURTHERANCE OF THE ABOVE, THE COMPENSATION OF THE CEO IS DETERMINED BY THE BOARD OF TRUSTEES AS A RESULT OF CONSIDERING THE COMPENSATION PRACTICES OF OTHER NATIONAL ACCREDITING ORGANIZATIONS AND OTHER ORGANIZATIONS IN THE SOCIAL AND BEHAVIORAL HEALTH INDUSTRIES AND THE NOT-FOR-PROFIT COMMUNITY. THE SPECIFIC PROCESS IS AS FOLLOWS: A COMPENSATION COMMITTEE COMPRISED OF MEMBERS OF THE COA BOARD, ALL OF WHOM ARE INDEPENDENT, IS APPOINTED BY THE BOARD CHAIR TO NEGOTIATE A WRITTEN EMPLOYMENT CONTRACT WITH THE CEO. THIS COMMITTEE UNDERTAKES A REVIEW OF THE 990S OF COMPARABLE ORGANIZATIONS REGARDING CEOS WITH COMPARABLE EXPERIENCE, EDUCATION AND GEOGRAPHIC LOCALE. THE CEO COMPLETES A SELF-EVALUATION AND MEMBERS OF THE BOARD ARE ASKED TO COMPLETE A WRITTEN EVALUATION OF THE CEO. BASED ON ALL OF THE FOREGOING, THE COMPENSATION COMMITTEE MAKES A RECOMMENDATION TO THE FULL COA BOARD REGARDING THE COMPENSATION AND CONTINUED EMPLOYMENT OF THE CEO. THIS RECOMMENDATION IS VOTED ON BY THE ENTIRE BOARD OF TRUSTEES AND IS DOCUMENTED IN THE BOARD MINUTES. KEY EMPLOYEE COMPENSATION IS DETERMINED PURSUANT TO THE HR POLICIES GOVERNING ALL STAFF. COA'S SALARIES ARE ESTABLISHED AS A RESULT OF CONSIDERING THE COMPENSATION PRACTICES OF OTHER NATIONAL ACCREDITING ORGANIZATIONS AND OTHER ORGANIZATIONS IN THE SOCIAL AND BEHAVIORAL HEALTH INDUSTRIES AND THE NOT-FOR-PROFIT COMMUNITY. THESE INCLUDE PANO (PERSONNEL ASSOCIATION OF NONPROFIT ORGANIZATIONS) COMPENSATION & BENEFITS SURVEY FROM PRM CONSULTING, INC.; MANAGEMENT COMPENSATION REPORT: NOT-FOR-PROFIT ORGANIZATIONS; BLUEWATER'S NONPROFIT ORGANIZATIONS SALARY AND BENEFITS SURVEY; AND, THE CHILD WELFARE LEAGUE OF AMERICA SALARY STUDY. EVERY COA JOB POSITION HAS A RANGE OF SALARIES THAT AN EMPLOYEE WORKING IN SUCH POSITION MAY EARN. THE SALARY RANGES FOR EACH JOB POSITION ARE MAINTAINED AS PART OF THE JOB DESCRIPTIONS. SALARY RANGES ARE PERIODICALLY REVISED AND UPDATED BY THE COA'S PRESIDENT/CEO. AN EMPLOYEE'S COMPENSATION WILL GENERALLY BE REVIEWED ANNUALLY AT THE END OF THE CALENDAR YEAR IN THE CONTEXT OF THE EMPLOYEE'S PERFORMANCE IN ACHIEVING THE OBJECTIVES OF HIS OR HER POSITION AND IN FURTHERING THE GOALS OF COA, AS APPROPRIATE. COA HAS THE DISCRETION TO AWARD OR NOT TO AWARD AN EMPLOYEE AN INCREASE IN SALARY. COA'S DECISION TO AWARD AN EMPLOYEE AN INCREASE IN SALARY WILL BE BASED ON NUMEROUS FACTORS, INCLUDING BUT NOT LIMITED TO THE RECOMMENDATION OF THE IMMEDIATE SUPERVISOR, THE AVAILABILITY OF FUNDS AS DETERMINED BY COA'S BOARD OF TRUSTEES, THE EMPLOYEE'S PERFORMANCE ON THE JOB, THE EMPLOYEE'S LENGTH OF SERVICE WITH COA, THE CRITICAL NATURE OF THE EMPLOYEE'S FUNCTIONS, THE EMPLOYEE'S EDUCATIONAL AND PROFESSIONAL BACKGROUND, THE SALARY RANGE FOR THE POSITION AND THE COMPENSATION PRACTICES OF OTHER ACCREDITING BODIES, SOCIAL AND BEHAVIORAL HEALTH SERVICES AND THE NOT-FOR-PROFIT SECTOR. THE COMPENSATION POLICY WAS LAST REVIEWED BY HR COMMITTE OF THE BOARD IN OCTOBER 2013 AS PART OF THE CEO'S ANNUAL PERFORMANCE REVIEW.
FORM 990, PART VI, SECTION C, LINE 19
COA MAKES ITS FORM 990 AVAILABLE FOR PUBLIC INSPECTION AS REQUIRED UNDER SECTION 6104 OF THE INTERNAL REVENUE CODE. THE RETURN IS POSTED ON GUIDESTAR.ORG AND OTHER SIMILAR TYPES OF WEBSITES. IN ADDITION, THE FINANCIAL STATEMENTS, CONFLICT OF INTEREST POLICY, FORM 990, FORM 1023, AND BY-LAWS ARE ALSO AVAILABLE UPON WRITTEN REQUEST AT 45 BROADWAY, 29TH FLOOR, NEW YORK, NY 10006 OR BY CALLING THE ORGANIZATION DIRECTLY AT 212-797-2000 (X263).
FORM 990, PART XII, LINE 2C
THE OVERSIGHT OF THE AUDIT, COMPILATION OF THE FINANCIAL STATEMENTS, AND SELECTION OF THE INDEPENDENT AUDITOR IS CONDUCTED BY THE AUDIT COMMITTEE AND APPROVED BY THE BOARD OF DIRECTORS. THIS PROCESS HAS NOT CHANGED FROM THE PROCESS FOLLOWED IN THE PRIOR YEAR.
For Paperwork Reduction Act Notice, see the Instructions for Form 990 or 990-EZ.