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Part V, Section B
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Facility Reporting Group A
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Facility Reporting Group A consists of:
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- Facility 1: Florida Hospital Orlando, - Facility 2: Florida Hospital Celebration Health, - Facility 3: Florida Hospital Altamonte, - Facility 4: Florida Hospital East Orlando, - Facility 5: Winter Park Memorial Hospital, - Facility 6: Adventist La Grange Memorial Hospital, - Facility 8: Florida Hospital Kissimmee, - Facility 7: FH Heartland Medical Center, - Facility 10: Florida Hospital Apopka, - Facility 11: FH Heartland Medical Center Lake Placid
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Facility 1 -- Florida Hospital Orlando Part V, Section B, line 3:
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Florida Hospital (FH) is a 2,409 bed medical complex in Central Florida with seven separate hospital campuses. FH serves the residents of Central Florida (primarily serving the residents of Orange, Osceola, Seminole and Lake Counties) but also draws patients from other parts of the Southeastern United States, the Caribbean and South America. The 7-campus hospital health system is the largest healthcare provider in Central Florida and the nation's largest Medicare provider with FH being the second largest employer in the area. All of the seven campuses of FH operate under a single hospital license. Florida Hospital Orlando (FHO) is a 1,177 acute-care bed hospital and medical center founded in 1908. It is Florida Hospital's flagship hospital and is the largest campus in the Florida Hospital system. FHO has 957 acute care beds, 59 adult psychiatric beds, 10 comprehensive medical rehabilitation beds, 28 Level II Neonatal Intensive Care Unit beds, and 53 Level III Neonatal Intensive Care Unit beds. Special services include an adult and pediatric bone marrow transplant program, adult open-heart surgery, as well as organ programs for adult and pediatric kidney transplants and adult liver and pancreas transplants. This campus also serves as a Baker Act receiving center and offers specialty care in the areas of digestive health; hyperbaric medicine and wound care; fetal diagnostics; pain medicine; pediatric hematology/oncology; respiratory care; women's services; and surgical oncology. FHO is also home to institutes for: cancer; diabetes; translational research; cardiology; orthopedics; and neuroscience. In 2012, FHO admitted 53,945 patients; completed 34,131 surgeries; delivered 2,608 babies; saw 97,806 patients in the emergency department; and cared for 170,650 patients on an outpatient basis.Florida Hospital (all campuses) conducted its 2013 Community Health Needs Assessment (CHNA) in two parts: a regional health needs assessment for Orange, Seminole and Osceola Counties in Central Florida, followed by separate assessments focused on and tailored to each of the seven campuses of FH. Three not-for-profit clinical hospitals within Central Florida, namely FH, Orlando Health, and Lakeside Behavioral Health, together with the Florida Department of Health in Orange County, collaborated to conduct the regional tri-county health needs assessment. This was the first ever multi-hospital, public health department joint community health needs assessment. These four organizations also collaborated with other community agencies under the umbrellas of "Healthy Orange Florida" in Orange County, "Healthy Seminole" in Seminole County, and "Community Vision" in Osceola County. Healthy Seminole is an 81-member affiliation of representatives from FH, local government, social service, and educational organizations within Seminole County. The Health Council of East Central Florida, Inc. (the Health Council), a regional quasi-government health planning agency, was contracted with to assist with data collection and analysis. The Health Council conducted over 70 key stakeholder interviews with individuals representing the broad interests of the tri-county area. Key stakeholders for the tri-county assessment included individuals with special knowledge of or interest in public health (i.e., health departments); individuals/organizations serving or representing the interests of medically underserved, low-income, and minority populations; persons who represented the broad interests of residents served by the hospitals; and individuals representing large employers and employee interests. A total of 72 stakeholders representing 44 social service and health care organizations were interviewed and completed a questionnaire aimed at identifying health barriers, assets, resources, and needs within the region. As a part of its efforts to ensure broad community-based input into the CHNA process, FH formed a Community Health Needs Assessment Committee (CHNAC). The CHNAC was comprised of external community members/stakeholders and senior FH leaders. The community members in particular provided strong representation of low-income, minority and underserved populations. Listed below are several examples of community organizations represented on the CHNAC: * Hebni Nutrition Consultant a nutritionist who works in the local African American community;* The University of Central Florida School of Medicine primary care physician training;* Winter Park Health Foundation a local non-profit organization that develops and funds school health and older adult programs; * Orange County Public Schools serves children of all ages and ethnicities, including those who are homeless and/or eligible for free or reduced lunch programs; and * Gracia Anderson Foundation a local non-profit organization that funds social service projects.
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Facility 1 -- Florida Hospital Orlando Part V, Section B, line 4:
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The filing organization collaborated with two other not-for-profit hospitals, namely Orlando Health and Lakeside Behavioral Health, to create a Community Health Needs Assessment for Orange, Osceola, and Seminole Counties. The Community Health Needs Assessment describes the health of Central Floridians for the purpose of planning interventions relevant to the community.
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Facility 1 -- Florida Hospital Orlando Part V, Section B, line 5d:
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The Hospital has adopted a policy that addresses the public posting requirements of the Community Health Needs Assessment. Under this policy, the Community Health Needs Assessment Report must be posted on the Hospital's website by the end of the year in which it is conducted. The Hospital will make a copy of its Community Health Needs Assessment Report available upon request. The Hospital will also make a paper copy of the Community Health Needs Assessment Report available for public inspection at the Hospital facility.
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Facility 1 -- Florida Hospital Orlando Part V, Section B, line 6i:
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As a part of its Community Health Needs Assessment, the filing organization conducted an extensive and thorough analysis and prioritization of its significant identified health needs. Please see our discussion in Part V, Section B, line 7.Each of the filing organization's hospital facilities adopted its initial Community Health Needs Assessment by 12/31/13 and was in the process of developing its community health needs implementation strategy. The filing organization's implementation strategy will be documented in a written report called the "Community Health Plan". The Community Health Plan (CHP) will describe how the filing organization's hospital plans to meet its identified prioritized health needs or will identify the health need as one the filing organization's hospital does not intend to specifically address and provide an explanation as to why the filing organization's hospital does not intend to address that health need. In accordance with Proposed Regulation Section 1.501(r)-3(e)(2), each of the filing organization's hospital's CHP will be adopted no later than May 15, 2014.
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Facility 1 -- Florida Hospital Orlando Part V, Section B, line 7:
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As described in our response to Schedule H, Part V, Section B, line 3, Florida Hospital (FH) formed a Community Health Needs Assessment Committee (CHNAC) to review primary and secondary data collected by the tri-county assessment. The tri-county data, hospital utilization data, and stakeholder interviews were reviewed and analyzed by each of the FH campus committees and the CHNAC. Each FH hospital campus established a campus-specific committee to review data and to determine campus health need priorities based on the intensity of the need, current community initiatives addressing the health need, FH's capacity to impact the issue, and the opportunity for collaboration with other hospitals and community partners. The CHNAC and each local hospital campus committee used a decision tree process to review identified health issues and assist in the priority selection process. This process resulted in 14 areas of health concern in Orange County. These 14 prioritized health needs were: 1) Diabetes; 2) Heart disease; 3) Obesity; 4) Maternal and child health; 5) Cancer; 6) Sexually transmitted diseases; 7) Substance abuse; 8) Mental health; 9) Chronic disease management; 10) Violent crime; 11) Health literacy; 12) Single parent households; 13) Motor vehicle collisions; and 14) Access to care. The Florida Hospital Orlando (FHO) local hospital campus committee recognized that while all 14 issues impact the health of the campus hospital's community, it was important to focus on specific areas of impact over a defined period of time if sustainable change is to be accomplished. Final priority selection resulted in the following three key priorities for Florida Hospital Orlando:* Heart disease* Mental health* Access to care The following identified health needs were not selected for top priority based on the following: * Diabetes, obesity, cancer and chronic disease management - Risk factors for diabetes, obesity and cancer mirror that of risk factors for heart disease; efforts to reduce, control, and prevent heart disease has the potential to positively impact the incidence and prevalence of these related chronic conditions. Chronic disease management techniques and principles will also be used in addressing heart disease.* Sexually transmitted diseases and substance abuse - The FH Orlando campus does not currently have service lines in these areas. Plans are in place to continue to work with other local agencies and community based organizations to promote these programs. Additionally, efforts to contribute to the mental health and well-being of Orlando residents will impact these areas.* Violent crime, single parent households and motor vehicle collisions - These priorities are not core competencies of Florida Hospital Orlando. However, FHO will continue to support the efforts of local law enforcement agencies, organizations like Harbor House of Central Florida, and other organizations that are committed to community mobilization, education, and support services.* Maternal and child health - This issue will be addressed via efforts to impact mental health concerns across the lifespan. * Health literacy - The principle of health literacy is embedded into FHO's chronic disease self-management program efforts as we seek to educate the community on health resources. FHO also aims to strengthen the relationship with organizations that offer primary care, dental and obstetric service. Internally, FHO is working to ensure comprehensive discharge education.
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Facility 1 -- Florida Hospital Orlando Part V, Section B, line 14g:
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The filing organization has developed a patient-friendly summary version of its financial assistance policy (FAP). The filing organization's FAP provides that each of its hospital facilities will post the patient-friendly summary version of its FAP on the Hospital's website. In addition, the FAP of each of the Hospital facilities states that signage regarding the availability of the Hospital facility's FAP will be visible at points of admission and registration, including the emergency department.
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Facility 1 -- Florida Hospital Orlando Part V, Section B, line 20d:
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In determining the maximum amount that can be charged to financial assistance policy-eligible individuals for emergency or other medically necessary care, the Hospital uses the following methodology:The Hospital identifies all commercial payors that had any activity with the Hospital during the taxable year. For those identified commercial payors, an average of the negotiated commercial insurance rates is determined. The average of all of the negotiated commercial insurance rates for those identified commercial payors determines the maximum amount that can be charged to patients eligible under the Hospital's financial assistance policy.
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Facility 2 -- Florida Hospital Celebration Health Part V, Section B, line 3:
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Florida Hospital (FH) is a 2,409 bed medical complex in Central Florida with seven separate hospital campuses. FH serves the residents of Central Florida (primarily serving the residents of Orange, Osceola, Seminole and Lake Counties) but also draws patients from other parts of the Southeastern United States, the Caribbean and South America. The 7-campus hospital health system is the largest healthcare provider in Central Florida and the nation's largest Medicare provider with FH being the second largest employer in the area. All of the seven campuses of FH operate under a single hospital license. The Florida Hospital Celebration Health (FHCH) campus is a 172-bed, state-of-the-art hospital that serves as a showcase of innovation and excellence in healthcare. Established in 1997, Florida Hospital Celebration Health was designed to serve as a cornerstone of health in the Disney-planned community of Celebration, Florida. In 2012, FHCH served 67,721 patients in the emergency department; 75,967 patients via outpatient treatment; 13,518 patients on an inpatient basis; delivered 2,110 babies; and performed 8,141 surgeries.Florida Hospital (all campuses) conducted its 2013 Community Health Needs Assessment (CHNA) in two parts: a regional health needs assessment for Orange, Seminole and Osceola Counties in Central Florida, followed by separate assessments focused on and tailored to each of the seven campuses of FH. Three not-for-profit clinical hospitals within Central Florida, namely FH, Orlando Health, and Lakeside Behavioral Health, together with the Florida Department of Health in Orange County, collaborated to conduct the regional tri-county health needs assessment. This was the first ever multi-hospital, public health department joint community health needs assessment. These four organizations also collaborated with other community agencies under the umbrellas of "Healthy Orange Florida" in Orange County, "Healthy Seminole" in Seminole County, and "Community Vision" in Osceola County. Healthy Seminole is an 81-member affiliation of representatives from FH, local government, social service, and educational organizations within Seminole County. The Health Council of East Central Florida, Inc. (the Health Council), a regional quasi-government health planning agency, was contracted with to assist with data collection and analysis. The Health Council conducted over 70 key stakeholder interviews with individuals representing the broad interests of the tri-county area. Key stakeholders for the tri-county assessment included individuals with special knowledge of or interest in public health (i.e., health departments); individuals/organizations serving or representing the interests of medically underserved, low-income, and minority populations; persons who represented the broad interests of residents served by the hospitals; and individuals representing large employers and employee interests. A total of 72 stakeholders representing 44 social service and health care organizations were interviewed and completed a questionnaire aimed at identifying health barriers, assets, resources, and needs within the region. As a part of its efforts to ensure broad community-based input into the CHNA process, FH formed a Community Health Needs Assessment Committee (CHNAC). The CHNAC was comprised of external community members/stakeholders and senior FH leaders. The community members in particular provided strong representation of low-income, minority and underserved populations. Listed below are several examples of community organizations represented on the CHNAC: * Hebni Nutrition Consultant a nutritionist who works in the local African American community;* The University of Central Florida School of Medicine primary care physician training;* Winter Park Health Foundation a local non-profit organization that develops and funds school health and older adult programs; * Orange County Public Schools serves children of all ages and ethnicities, including those who are homeless and/or eligible for free or reduced lunch programs; and * Gracia Anderson Foundation a local non-profit organization that funds social service projects.
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Facility 2 -- Florida Hospital Celebration Health Part V, Section B, line 4:
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The filing organization collaborated with two other not-for-profit hospitals, namely Orlando Health and Lakeside Behavioral Health, to create a Community Health Needs Assessment for Orange, Osceola, and Seminole Counties. The Community Health Needs Assessment describes the health of Central Floridians for the purpose of planning interventions relevant to the community.
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Facility 2 -- Florida Hospital Celebration Health Part V, Section B, line 5d:
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The Hospital has adopted a policy that addresses the public posting requirements of the Community Health Needs Assessment. Under this policy, the Community Health Needs Assessment Report must be posted on the Hospital's website by the end of the year in which it is conducted. The Hospital will make a copy of its Community Health Needs Assessment Report available upon request. The Hospital will also make a paper copy of the Community Health Needs Assessment Report available for public inspection at the Hospital facility.
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Facility 2 -- Florida Hospital Celebration Health Part V, Section B, line 6i:
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As a part of its Community Health Needs Assessment, the filing organization conducted an extensive and thorough analysis and prioritization of its significant identified health needs. Please see our discussion in Part V, Section B, line 7.Each of the filing organization's hospital facilities adopted its initial Community Health Needs Assessment by 12/31/13 and was in the process of developing its community health needs implementation strategy. The filing organization's implementation strategy will be documented in a written report called the "Community Health Plan". The Community Health Plan (CHP) will describe how the filing organization's hospital plans to meet its identified prioritized health needs or will identify the health need as one the filing organization's hospital does not intend to specifically address and provide an explanation as to why the filing organization's hospital does not intend to address that health need. In accordance with Proposed Regulation Section 1.501(r)-3(e)(2), each of the filing organization's hospital's CHP will be adopted no later than May 15, 2014.
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Facility 2 -- Florida Hospital Celebration Health Part V, Section B, line 7:
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As described in our response to Schedule H, Part V, Section B, line 3, Florida Hospital (FH) formed a Community Health Needs Assessment Committee (CHNAC) to review primary and secondary data collected by the tri-county assessment. The tri-county data, hospital utilization data, and stakeholder interviews were reviewed and analyzed by each of the FH campus committees and the CHNAC. Each FH hospital campus established a campus-specific committee to review data and to determine campus health need priorities based on the intensity of the need, current community initiatives addressing the health need, FH's capacity to impact the issue, and the opportunity for collaboration with other hospitals and community partners. The CHNAC and each local hospital campus committee used a decision tree process to review identified health issues and assist in the priority selection process. This process resulted in 14 areas of health concern in Osceola County. These 14 prioritized health needs were: 1) Heart Disease; 2) Obesity; 3) Cancer; 4) Diabetes; 5) Asthma; 6) Maternal and child health; 7) Mental health; 8) Substance abuse; 9) Dental care; 10) Affordable healthcare; 11) Housing affordability; 12) Homelessness; 13) High unemployment; and 14) Single parent households. The Florida Hospital Celebration Health (FHCH) local hospital campus committee recognized that while all 14 issues impact the health of the campus hospital's community, it was important to focus on specific areas of impact over a defined period of time if sustainable change is to be accomplished. Final priority selection resulted in the following three key priorities for Florida Hospital Celebration Health:* Obesity* Diabetes* Maternal and child healthThe following identified health needs were not selected for top priority based on the following: * Heart disease, asthma and cancer - As obesity is a contributing factor to these three chronic diseases; a reduction in obesity should contribute to a reduction in complications due to these chronic diseases and have the potential to delay or eradicate the onset of heart disease, asthma, or cancer. * Dental care, substance abuse and mental health - The FH Celebration Health campus does not currently have service lines in these areas. Plans are in place to continue to work with other local agencies and community based organizations to promote these programs.* Housing affordability, homelessness, high unemployment and single parent households - These priorities are not core competencies of Florida Hospital Celebration Health. However, FHCH will continue to support the efforts of local law enforcement agencies, organizations like Harbor House of Central Florida, and other organizations that are committed to community mobilization, education, and support services.* Affordable healthcare - FHCH is an active supporter of health care for the uninsured in Osceola County and was one of the founders of the four-facility network of Federally Qualified Health Centers in the county. Further, the principle of affordable healthcare is embedded into FHCH's multiple Florida Hospital programs and efforts to educate the community on health resources.
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Facility 2 -- Florida Hospital Celebration Health Part V, Section B, line 14g:
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The filing organization has developed a patient-friendly summary version of its financial assistance policy (FAP). The filing organization's FAP provides that each of its hospital facilities will post the patient-friendly summary version of its FAP on the Hospital's website. In addition, the FAP of each of the Hospital facilities states that signage regarding the availability of the Hospital facility's FAP will be visible at points of admission and registration, including the emergency department.
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Facility 2 -- Florida Hospital Celebration Health Part V, Section B, line 20d:
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In determining the maximum amount that can be charged to financial assistance policy-eligible individuals for emergency or other medically necessary care, the Hospital uses the following methodology:The Hospital identifies all commercial payors that had any activity with the Hospital during the taxable year. For those identified commercial payors, an average of the negotiated commercial insurance rates is determined. The average of all of the negotiated commercial insurance rates for those identified commercial payors determines the maximum amount that can be charged to patients eligible under the Hospital's financial assistance policy.
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Facility 3 -- Florida Hospital Altamonte Part V, Section B, line 3:
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Florida Hospital (FH) is a 2,409 bed medical complex in Central Florida with seven separate hospital campuses. FH serves the residents of Central Florida (primarily serving the residents of Orange, Osceola, Seminole and Lake Counties) but also draws patients from other parts of the Southeastern United States, the Caribbean and South America. The 7-campus hospital health system is the largest healthcare provider in Central Florida and the nation's largest Medicare provider with FH being the second largest employer in the area. All of the seven campuses of FH operate under a single hospital license. The Florida Hospital Altamonte (FHA) campus is a 376-bed, acute-care community hospital located in Altamonte Springs, Florida. It was established in 1973 as the first satellite campus of Florida Hospital. Since its establishment, Florida Hospital Altamonte has been providing state-of-the-art healthcare to its community, a 15-zip code area surrounding Altamonte Springs, and remains the largest satellite campus in the Florida Hospital system. FHA cares for more than 168,000 patients a year, including 67,000 emergency patients and 20,000 inpatients, with 2,000 baby deliveries and performs approximately 10,000 surgical cases and 79,000 outpatient procedures making it the largest and most comprehensive hospital in Seminole County.Florida Hospital (all campuses) conducted its 2013 Community Health Needs Assessment (CHNA) in two parts: a regional health needs assessment for Orange, Seminole and Osceola Counties in Central Florida, followed by separate assessments focused on and tailored to each of the seven campuses of FH. Three not-for-profit clinical hospitals within Central Florida, namely FH, Orlando Health, and Lakeside Behavioral Health, together with the Florida Department of Health in Orange County, collaborated to conduct the regional tri-county health needs assessment. This was the first ever multi-hospital, public health department joint community health needs assessment. These four organizations also collaborated with other community agencies under the umbrellas of "Healthy Orange Florida" in Orange County, "Healthy Seminole" in Seminole County, and "Community Vision" in Osceola County. Healthy Seminole is an 81-member affiliation of representatives from FH, local government, social service, and educational organizations within Seminole County. The Health Council of East Central Florida, Inc. (the Health Council), a regional quasi-government health planning agency, was contracted with to assist with data collection and analysis. The Health Council conducted over 70 key stakeholder interviews with individuals representing the broad interests of the tri-county area. Key stakeholders for the tri-county assessment included individuals with special knowledge of or interest in public health (i.e., health departments); individuals/organizations serving or representing the interests of medically underserved, low-income, and minority populations; persons who represented the broad interests of residents served by the hospitals; and individuals representing large employers and employee interests. A total of 72 stakeholders representing 44 social service and health care organizations were interviewed and completed a questionnaire aimed at identifying health barriers, assets, resources, and needs within the region. As a part of its efforts to ensure broad community-based input into the CHNA process, FH formed a Community Health Needs Assessment Committee (CHNAC). The CHNAC was comprised of external community members/stakeholders and senior FH leaders. The community members in particular provided strong representation of low-income, minority and underserved populations. Listed below are several examples of community organizations represented on the CHNAC: * Hebni Nutrition Consultant a nutritionist who works in the local African American community;* The University of Central Florida School of Medicine primary care physician training;* Winter Park Health Foundation a local non-profit organization that develops and funds school health and older adult programs; * Orange County Public Schools serves children of all ages and ethnicities, including those who are homeless and/or eligible for free or reduced lunch programs; and * Gracia Anderson Foundation a local non-profit organization that funds social service projects.
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Facility 3 -- Florida Hospital Altamonte Part V, Section B, line 4:
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The filing organization collaborated with two other not-for-profit hospitals, namely Orlando Health and Lakeside Behavioral Health, to create a Community Health Needs Assessment for Orange, Osceola, and Seminole Counties. The Community Health Needs Assessment describes the health of Central Floridians for the purpose of planning interventions relevant to the community.
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Facility 3 -- Florida Hospital Altamonte Part V, Section B, line 5d:
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The Hospital has adopted a policy that addresses the public posting requirements of the Community Health Needs Assessment. Under this policy, the Community Health Needs Assessment Report must be posted on the Hospital's website by the end of the year in which it is conducted. The Hospital will make a copy of its Community Health Needs Assessment Report available upon request. The Hospital will also make a paper copy of the Community Health Needs Assessment Report available for public inspection at the Hospital facility.
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Facility 3 -- Florida Hospital Altamonte Part V, Section B, line 6i:
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As a part of its Community Health Needs Assessment, the filing organization conducted an extensive and thorough analysis and prioritization of its significant identified health needs. Please see our discussion in Part V, Section B, line 7.Each of the filing organization's hospital facilities adopted its initial Community Health Needs Assessment by 12/31/13 and was in the process of developing its community health needs implementation strategy. The filing organization's implementation strategy will be documented in a written report called the "Community Health Plan". The Community Health Plan (CHP) will describe how the filing organization's hospital plans to meet its identified prioritized health needs or will identify the health need as one the filing organization's hospital does not intend to specifically address and provide an explanation as to why the filing organization's hospital does not intend to address that health need. In accordance with Proposed Regulation Section 1.501(r)-3(e)(2), each of the filing organization's hospital's CHP will be adopted no later than May 15, 2014.
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Facility 3 -- Florida Hospital Altamonte Part V, Section B, line 7:
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As described in our response to Schedule H, Part V, Section B, line 3, Florida Hospital (FH) formed a Community Health Needs Assessment Committee (CHNAC) to review primary and secondary data collected by the tri-county assessment. The tri-county data, hospital utilization data, and stakeholder interviews were reviewed and analyzed by each of the FH campus committees and the CHNAC. Each FH hospital campus established a campus-specific committee to review data and to determine campus health need priorities based on the intensity of the need, current community initiatives addressing the health need, FH's capacity to impact the issue, and the opportunity for collaboration with other hospitals and community partners. The CHNAC and each local hospital campus committee used a decision tree process to review identified health issues and assist in the priority selection process. This process resulted in 14 areas of health concern in Seminole County. These 14 prioritized health needs were: 1) Obesity; 2) Diabetes; 3) Cancer; 4) Heart Disease; 5) Substance abuse; 6) Mental health; 7) Maternal and child health; 8) Stroke; 9) Asthma; 10) Affordable healthcare; 11) Motor vehicle collisions; 12) Physical activity among youth; 13) Marijuana use among youth; and 14) Housing affordability. The Florida Hospital Altamonte (FHA) local hospital campus committee recognized that while all 14 issues impact the health of the campus hospital's community, it was important to focus on specific areas of impact over a defined period of time if sustainable change is to be accomplished. Final priority selection resulted in the following two key priorities for Florida Hospital Altamonte:* Obesity* Access to Affordable HealthcareThe following identified health needs were not selected for top priority based on the following: * Diabetes, cancer, heart disease, stroke, and asthma - As obesity is a risk factor in all of these chronic diseases; a reduction in obesity has the potential to delay or eradicate the onset of diabetes, heart disease, as well as asthma, stroke or cancer. * Physical Activity among youth will also be addressed via efforts to reduce and prevent childhood obesity.* Substance abuse, mental health, marijuana use among youth and maternal and child health - The FH Altamonte campus does not currently have service lines in these areas. Plans are in place to continue to work with other local agencies and community based organizations to promote these programs.* Motor vehicle collisions and housing affordability - These priorities are not core competencies of Florida Hospital Altamonte. However, FHA will continue to support the efforts of local law enforcement agencies, organizations like Harbor House of Central Florida, and other organizations that are committed to community mobilization, education, and support services.
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Facility 3 -- Florida Hospital Altamonte Part V, Section B, line 14g:
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The filing organization has developed a patient-friendly summary version of its financial assistance policy (FAP). The filing organization's FAP provides that each of its hospital facilities will post the patient-friendly summary version of its FAP on the Hospital's website. In addition, the FAP of each of the Hospital facilities states that signage regarding the availability of the Hospital facility's FAP will be visible at points of admission and registration, including the emergency department.
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Facility 3 -- Florida Hospital Altamonte Part V, Section B, line 20d:
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In determining the maximum amount that can be charged to financial assistance policy-eligible individuals for emergency or other medically necessary care, the Hospital uses the following methodology:The Hospital identifies all commercial payors that had any activity with the Hospital during the taxable year. For those identified commercial payors, an average of the negotiated commercial insurance rates is determined. The average of all of the negotiated commercial insurance rates for those identified commercial payors determines the maximum amount that can be charged to patients eligible under the Hospital's financial assistance policy.
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Facility 4 -- Florida Hospital East Orlando Part V, Section B, line 3:
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Florida Hospital (FH) is a 2,409 bed medical complex in Central Florida with seven separate hospital campuses. FH serves the residents of Central Florida (primarily serving the residents of Orange, Osceola, Seminole and Lake Counties) but also draws patients from other parts of the Southeastern United States, the Caribbean and South America. The 7-campus hospital health system is the largest healthcare provider in Central Florida and the nation's largest Medicare provider with FH being the second largest employer in the area. All of the seven campuses of FH operate under a single hospital license. The Florida Hospital East Orlando (FHEO) campus is a 265-bed full-service community hospital and has been serving East Orange County residents since it was acquired in 1990. In 2012, FHEO saw 15,284 inpatients; 70,738 outpatients; 83,037 emergency cases; and performed 5,007 surgeries annually.Florida Hospital (all campuses) conducted its 2013 Community Health Needs Assessment (CHNA) in two parts: a regional health needs assessment for Orange, Seminole and Osceola Counties in Central Florida, followed by separate assessments focused on and tailored to each of the seven campuses of FH. Three not-for-profit clinical hospitals within Central Florida, namely FH, Orlando Health, and Lakeside Behavioral Health, together with the Florida Department of Health in Orange County, collaborated to conduct the regional tri-county health needs assessment. This was the first ever multi-hospital, public health department joint community health needs assessment. These four organizations also collaborated with other community agencies under the umbrellas of "Healthy Orange Florida" in Orange County, "Healthy Seminole" in Seminole County, and "Community Vision" in Osceola County. Healthy Seminole is an 81-member affiliation of representatives from FH, local government, social service, and educational organizations within Seminole County. The Health Council of East Central Florida, Inc. (the Health Council), a regional quasi-government health planning agency, was contracted with to assist with data collection and analysis. The Health Council conducted over 70 key stakeholder interviews with individuals representing the broad interests of the tri-county area. Key stakeholders for the tri-county assessment included individuals with special knowledge of or interest in public health (i.e., health departments); individuals/organizations serving or representing the interests of medically underserved, low-income, and minority populations; persons who represented the broad interests of residents served by the hospitals; and individuals representing large employers and employee interests. A total of 72 stakeholders representing 44 social service and health care organizations were interviewed and completed a questionnaire aimed at identifying health barriers, assets, resources, and needs within the region. As a part of its efforts to ensure broad community-based input into the CHNA process, FH formed a Community Health Needs Assessment Committee (CHNAC). The CHNAC was comprised of external community members/stakeholders and senior FH leaders. The community members in particular provided strong representation of low-income, minority and underserved populations. Listed below are several examples of community organizations represented on the CHNAC: * Hebni Nutrition Consultant a nutritionist who works in the local African American community;* The University of Central Florida School of Medicine primary care physician training;* Winter Park Health Foundation a local non-profit organization that develops and funds school health and older adult programs; * Orange County Public Schools serves children of all ages and ethnicities, including those who are homeless and/or eligible for free or reduced lunch programs; and * Gracia Anderson Foundation a local non-profit organization that funds social service projects.
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Facility 4 -- Florida Hospital East Orlando Part V, Section B, line 4:
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The filing organization collaborated with two other not-for-profit hospitals, namely Orlando Health and Lakeside Behavioral Health, to create a Community Health Needs Assessment for Orange, Osceola, and Seminole Counties. The Community Health Needs Assessment describes the health of Central Floridians for the purpose of planning interventions relevant to the community.
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Facility 4 -- Florida Hospital East Orlando Part V, Section B, line 5d:
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The Hospital has adopted a policy that addresses the public posting requirements of the Community Health Needs Assessment. Under this policy, the Community Health Needs Assessment Report must be posted on the Hospital's website by the end of the year in which it is conducted. The Hospital will make a copy of its Community Health Needs Assessment Report available upon request. The Hospital will also make a paper copy of the Community Health Needs Assessment Report available for public inspection at the Hospital facility.
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Facility 4 -- Florida Hospital East Orlando Part V, Section B, line 6i:
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As a part of its Community Health Needs Assessment, the filing organization conducted an extensive and thorough analysis and prioritization of its significant identified health needs. Please see our discussion in Part V, Section B, line 7.Each of the filing organization's hospital facilities adopted its initial Community Health Needs Assessment by 12/31/13 and was in the process of developing its community health needs implementation strategy. The filing organization's implementation strategy will be documented in a written report called the "Community Health Plan". The Community Health Plan (CHP) will describe how the filing organization's hospital plans to meet its identified prioritized health needs or will identify the health need as one the filing organization's hospital does not intend to specifically address and provide an explanation as to why the filing organization's hospital does not intend to address that health need. In accordance with Proposed Regulation Section 1.501(r)-3(e)(2), each of the filing organization's hospital's CHP will be adopted no later than May 15, 2014.
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Facility 4 -- Florida Hospital East Orlando Part V, Section B, line 7:
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As described in our response to Schedule H, Part V, Section B, line 3, Florida Hospital (FH) formed a Community Health Needs Assessment Committee (CHNAC) to review primary and secondary data collected by the tri-county assessment. The tri-county data, hospital utilization data, and stakeholder interviews were reviewed and analyzed by each of the FH campus committees and the CHNAC. Each FH hospital campus established a campus-specific committee to review data and to determine campus health need priorities based on the intensity of the need, current community initiatives addressing the health need, FH's capacity to impact the issue, and the opportunity for collaboration with other hospitals and community partners. The CHNAC and each local hospital campus committee used a decision tree process to review identified health issues and assist in the priority selection process. This process resulted in 14 areas of health concern in Orange County. These 14 prioritized health needs were: 1) Diabetes; 2) Heart disease; 3) Obesity; 4) Maternal and child health; 5) Cancer; 6) Sexually transmitted diseases; 7) Substance abuse; 8) Mental health; 9) Chronic disease management; 10) Violent crime; 11) Health literacy; 12) Single parent households; 13) Motor vehicle collisions; and 14) Access to healthcare. The Florida Hospital East Orlando (FHEO) local hospital campus committee recognized that while all 14 issues impact the health of the campus hospital's community, it was important to focus on specific areas of impact over a defined period of time if sustainable change is to be accomplished. Final priority selection resulted in the following two key priorities for Florida Hospital East Orlando:* Obesity* DiabetesThe following identified health needs were not selected for top priority based on the following: * Heart disease, cancer, and chronic disease management - As obesity is a contributing factor to these two chronic diseases; a reduction in obesity should contribute to a reduction in complications due to these chronic diseases and have the potential to delay or eradicate the onset of heart disease or cancer. * Sexually transmitted diseases, substance abuse, mental health and maternal and child health - The FH East Orlando campus does not currently have service lines in these areas. Plans are in place to continue to work with other local agencies and community based organizations to promote these programs.* Violent crime, single parent households, motor vehicle collisions and housing affordability - These priorities are not core competencies of Florida Hospital East Orlando. However, Florida Hospital East Orlando will continue to support the efforts of local law enforcement agencies, organizations like Harbor House of Central Florida, and other organizations that are committed to community mobilization, education, and support services.* Health literacy and access to care - The principle of health literacy is embedded into Florida Hospital East Orlando's chronic disease self-management program efforts as we seek to educate the community on health resources. Florida Hospital East Orlando also aims to strengthen its relationships with organizations that offer primary care, dental, and obstetrics services.
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Facility 4 -- Florida Hospital East Orlando Part V, Section B, line 14g:
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The filing organization has developed a patient-friendly summary version of its financial assistance policy (FAP). The filing organization's FAP provides that each of its hospital facilities will post the patient-friendly summary version of its FAP on the Hospital's website. In addition, the FAP of each of the Hospital facilities states that signage regarding the availability of the Hospital facility's FAP will be visible at points of admission and registration, including the emergency department.
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Facility 4 -- Florida Hospital East Orlando Part V, Section B, line 20d:
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In determining the maximum amount that can be charged to financial assistance policy-eligible individuals for emergency or other medically necessary care, the Hospital uses the following methodology:The Hospital identifies all commercial payors that had any activity with the Hospital during the taxable year. For those identified commercial payors, an average of the negotiated commercial insurance rates is determined. The average of all of the negotiated commercial insurance rates for those identified commercial payors determines the maximum amount that can be charged to patients eligible under the Hospital's financial assistance policy.
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Facility 5 -- Winter Park Memorial Hospital Part V, Section B, line 3:
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Florida Hospital (FH) is a 2,409 bed medical complex in Central Florida with seven separate hospital campuses. FH serves the residents of Central Florida (primarily serving the residents of Orange, Osceola, Seminole and Lake Counties) but also draws patients from other parts of the Southeastern United States, the Caribbean and South America. The 7-campus hospital health system is the largest healthcare provider in Central Florida and the nation's largest Medicare provider with FH being the second largest employer in the area. All of the seven campuses of FH operate under a single hospital license. The Winter Park Memorial Hospital (WPMH) campus is a 322-bed acute-care facility that primarily serves the residents of northeastern Orange and southeastern Seminole Counties. WPMH began caring for patients in February 1995 when it first opened its doors to the public. In 2000, Florida Hospital Winter Park Memorial was fully acquired by the Florida Hospital system. Services provided by Winter Park Memorial include: 24-Hour emergency department with Express Care and the area's only senior emergency room; The Baby Place Central Florida's only boutique hospital for women and babies; cancer institute; cardiology; critical care; diagnostic imaging; diabetes education; educational classes and support groups; endoscopy; Longevity Medicine Institute; in and outpatient surgery including minimally invasive and robotic surgery; laboratory; orthopedic institute; pediatrics; rehabilitation & sports medicine; sleep disorders center; and women's health. Every year, WPMH treats more than 150,000 patients, including in 2012 46,175 patients in the emergency department; 16,945 inpatients admitted; 74,271 outpatients; 2,776 babies delivered; and 9,124 surgeries performed.Florida Hospital (all campuses) conducted its 2013 Community Health Needs Assessment (CHNA) in two parts: a regional health needs assessment for Orange, Seminole and Osceola Counties in Central Florida, followed by separate assessments focused on and tailored to each of the seven campuses of FH. Three not-for-profit clinical hospitals within Central Florida, namely FH, Orlando Health, and Lakeside Behavioral Health, together with the Florida Department of Health in Orange County, collaborated to conduct the regional tri-county health needs assessment. This was the first ever multi-hospital, public health department joint community health needs assessment. These four organizations also collaborated with other community agencies under the umbrellas of "Healthy Orange Florida" in Orange County, "Healthy Seminole" in Seminole County, and "Community Vision" in Osceola County. Healthy Seminole is an 81-member affiliation of representatives from FH, local government, social service, and educational organizations within Seminole County. The Health Council of East Central Florida, Inc. (the Health Council), a regional quasi-government health planning agency, was contracted with to assist with data collection and analysis. The Health Council conducted over 70 key stakeholder interviews with individuals representing the broad interests of the tri-county area. Key stakeholders for the tri-county assessment included individuals with special knowledge of or interest in public health (i.e., health departments); individuals/organizations serving or representing the interests of medically underserved, low-income, and minority populations; persons who represented the broad interests of residents served by the hospitals; and individuals representing large employers and employee interests. A total of 72 stakeholders representing 44 social service and health care organizations were interviewed and completed a questionnaire aimed at identifying health barriers, assets, resources, and needs within the region. As a part of its efforts to ensure broad community-based input into the CHNA process, FH formed a Community Health Needs Assessment Committee (CHNAC). The CHNAC was comprised of external community members/stakeholders and senior FH leaders. The community members in particular provided strong representation of low-income, minority and underserved populations. Listed below are several examples of community organizations represented on the CHNAC: * Hebni Nutrition Consultant a nutritionist who works in the local African American community;* The University of Central Florida School of Medicine primary care physician training;* Winter Park Health Foundation a local non-profit organization that develops and funds school health and older adult programs; * Orange County Public Schools serves children of all ages and ethnicities, including those who are homeless and/or eligible for free or reduced lunch programs; and * Gracia Anderson Foundation a local non-profit organization that funds social service projects.
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Facility 5 -- Winter Park Memorial Hospital Part V, Section B, line 4:
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The filing organization collaborated with two other not-for-profit hospitals, namely Orlando Health and Lakeside Behavioral Health, to create a Community Health Needs Assessment for Orange, Osceola, and Seminole Counties. The Community Health Needs Assessment describes the health of Central Floridians for the purpose of planning interventions relevant to the community.
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Facility 5 -- Winter Park Memorial Hospital Part V, Section B, line 5d:
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The Hospital has adopted a policy that addresses the public posting requirements of the Community Health Needs Assessment. Under this policy, the Community Health Needs Assessment Report must be posted on the Hospital's website by the end of the year in which it is conducted. The Hospital will make a copy of its Community Health Needs Assessment Report available upon request. The Hospital will also make a paper copy of the Community Health Needs Assessment Report available for public inspection at the Hospital facility.
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Facility 5 -- Winter Park Memorial Hospital Part V, Section B, line 6i:
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As a part of its Community Health Needs Assessment, the filing organization conducted an extensive and thorough analysis and prioritization of its significant identified health needs. Please see our discussion in Part V, Section B, line 7.Each of the filing organization's hospital facilities adopted its initial Community Health Needs Assessment by 12/31/13 and was in the process of developing its community health needs implementation strategy. The filing organization's implementation strategy will be documented in a written report called the "Community Health Plan". The Community Health Plan (CHP) will describe how the filing organization's hospital plans to meet its identified prioritized health needs or will identify the health need as one the filing organization's hospital does not intend to specifically address and provide an explanation as to why the filing organization's hospital does not intend to address that health need. In accordance with Proposed Regulation Section 1.501(r)-3(e)(2), each of the filing organization's hospital's CHP will be adopted no later than May 15, 2014.
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Facility 5 -- Winter Park Memorial Hospital Part V, Section B, line 7:
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As described in our response to Schedule H, Part V, Section B, line 3, Florida Hospital (FH) formed a Community Health Needs Assessment Committee (CHNAC) to review primary and secondary data collected by the tri-county assessment. The tri-county data, hospital utilization data, and stakeholder interviews were reviewed and analyzed by each of the FH campus committees and the CHNAC. Each FH hospital campus established a campus-specific committee to review data and to determine campus health need priorities based on the intensity of the need, current community initiatives addressing the health need, FH's capacity to impact the issue, and the opportunity for collaboration with other hospitals and community partners. The CHNAC and each local hospital campus committee used a decision tree process to review identified health issues and assist in the priority selection process. This process resulted in 14 areas of health concern in Orange County. These 14 prioritized health needs were: 1) Diabetes; 2) Heart disease; 3) Obesity; 4) Maternal and child health; 5) Cancer; 6) Sexually transmitted diseases; 7) Substance abuse; 8) Mental health; 9) Chronic disease management; 10) Violent crime; 11) Health literacy; 12) Single parent households; 13) Motor vehicle collisions; and 14) Access to care. The Winter Park Memorial Hospital (WPMH) local hospital campus committee recognized that while all 14 issues impact the health of the campus hospital's community, it was important to focus on specific areas of impact over a defined period of time if sustainable change is to be accomplished. Final priority selection resulted in the following three key priorities for Winter Park Memorial Hospital:* Obesity* Diabetes* Chronic disease management The following identified health needs were not selected for top priority based on the following: * Heart disease and cancer - As obesity is a contributing factor to these chronic diseases; a reduction in obesity should contribute to a reduction in complications due to these chronic diseases and have the potential to delay or eradicate the onset of heart disease or cancer. * Sexually transmitted diseases, substance abuse, and mental health - The Winter Park Memorial Hospital campus does not currently have service lines in these areas. Plans are in place to continue to work with other local agencies and community based organizations to promote these programs. * Violent crime, single parent households and motor vehicle collisions - These priorities are not core competencies of Winter Park Memorial Hospital. However, WPMH will continue to support the efforts of local law enforcement agencies, organizations like Harbor House of Central Florida, and other organizations that are committed to community mobilization, education, and support services.* Health literacy and access to care - The principle of health literacy is embedded into WPMH's chronic disease self-management program efforts as we seek to educate the community on health resources. WPMH also aims to strengthen the relationship with organizations that offer primary care, dental and obstetric service. Internally, WPMH is working to ensure comprehensive discharge education.* Maternal and child health - Florida Hospital Winter Park will continue to partner with other community-based organizations to seek opportunities for collaboration on best practice programs addressing maternal and child health.
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Facility 5 -- Winter Park Memorial Hospital Part V, Section B, line 14g:
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The filing organization has developed a patient-friendly summary version of its financial assistance policy (FAP). The filing organization's FAP provides that each of its hospital facilities will post the patient-friendly summary version of its FAP on the Hospital's website. In addition, the FAP of each of the Hospital facilities states that signage regarding the availability of the Hospital facility's FAP will be visible at points of admission and registration, including the emergency department.
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Facility 5 -- Winter Park Memorial Hospital Part V, Section B, line 20d:
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In determining the maximum amount that can be charged to financial assistance policy-eligible individuals for emergency or other medically necessary care, the Hospital uses the following methodology:The Hospital identifies all commercial payors that had any activity with the Hospital during the taxable year. For those identified commercial payors, an average of the negotiated commercial insurance rates is determined. The average of all of the negotiated commercial insurance rates for those identified commercial payors determines the maximum amount that can be charged to patients eligible under the Hospital's financial assistance policy.
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Facility 6 -- Adventist La Grange Memorial Hospital Part V, Section B, line 3:
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Adventist La Grange Hospital (the Hospital or the filing organization) is one of four not-for-profit related hospital organizations located in the western and southwestern suburbs of Chicago. Each of these four hospitals is a part of Adventist Health System (AHS). AHS is a health care system primarily consisting of tax-exempt 501(c)(3) hospital organization that operate 44 hospitals in 10 states within the US. The four related hospital organizations located in Chicago, collectively called Adventist Midwest Health (AMH), are clinically integrated, share overlapping communities, and are tied together by common mission, values, and vision. As the four hospitals are located in the same Metropolitan Service Area, the hospitals collaborated in 2013 to conduct a joint Community Health Needs Assessment (CHNA). The four related hospital organizations are Adventist GlenOaks Hospital, Adventist Hinsdale Hospital, Adventist Bolingbrook Hospital, and Adventist Health System/Sunbelt, Inc., dba Adventist La Grange Memorial Hospital. In conducting its 2013 joint CHNA, the four AMH hospitals collected primary and secondary data using a number of data collection methodologies. Adventist GlenOaks Hospital, Adventist Hinsdale Hospital, and Adventist La Grange Memorial Hospital partnered with the Metropolitan Chicago Healthcare Council to conduct its primary research, consisting of telephone surveys, focus groups, and written surveys. A list of recommended participants to be included in the focus groups was provided by the Metropolitan Chicago Healthcare Council. Participants included representatives of public health, individuals who work with low-income, minority or other medically underserved populations, and those who work with persons with chronic disease conditions.
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Facility 6 -- Adventist La Grange Memorial Hospital Part V, Section B, line 4:
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The Community Health Needs Assessment conducted by Adventist La Grange Memorial Hospital (the Hospital) was based upon the Hospital's involvement and enrichment of those who live within DuPage County, Illinois. The CHNA was conducted in conjunction with related hospitals in the Chicago Metropolitan area: Adventist Hinsdale HospitalAdventist Bolingbrook HospitalAdventist GlenOaks Hospital
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Facility 6 -- Adventist La Grange Memorial Hospital Part V, Section B, line 5d:
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The Hospital has adopted a policy that addresses the public posting requirements of the Community Health Needs Assessment. Under this policy, the Community Health Needs Assessment Report must be posted on the Hospital's website by the end of the year in which it is conducted. The Hospital will make a copy of its Community Health Needs Assessment Report available upon request. The Hospital will also make a paper copy of the Community Health Needs Assessment Report available for public inspection at the Hospital facility.
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Facility 6 -- Adventist La Grange Memorial Hospital Part V, Section B, line 6i:
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As a part of its Community Health Needs Assessment, the filing organization conducted an extensive and thorough analysis and prioritization of its significant identified health needs. Please see our discussion in Part V, Section B, line 7.Each of the filing organization's hospital facilities adopted its initial Community Health Needs Assessment by 12/31/13 and was in the process of developing its community health needs implementation strategy. The filing organization's implementation strategy will be documented in a written report called the "Community Health Plan". The Community Health Plan (CHP) will describe how the filing organization's hospital plans to meet its identified prioritized health needs or will identify the health need as one the filing organization's hospital does not intend to specifically address and provide an explanation as to why the filing organization's hospital does not intend to address that health need. In accordance with Proposed Regulation Section 1.501(r)-3(e)(2), each of the filing organization's hospital's CHP will be adopted no later than May 15, 2014.
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Facility 6 -- Adventist La Grange Memorial Hospital Part V, Section B, line 7:
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Following data collection and analysis, the AMH hospitals formed a Community Health Needs Assessment Committee (CHNAC) to review the data collected and to formulate the determination of health priorities using a systematic approach that relied heavily on a decision tree priority selection process. Initial health needs priority analysis and selection resulted in identifying the following health needs as initial priorities:* Chronic disease prevention (hypertension, blood cholesterol)* Youth Services* Cancer Treatment* Violence Prevention* Access to Healthcare Services * Awareness of Services* Behavioral Health and Substance Abuse* Diabetes* Pneumococcus Vaccination. The CHNAC narrowed the above initially identified health needs priorities using a priority selection process that considered the following:1) Do the AMH hospitals have the ability to effectively meet the need?2) Is the service already offered in a manner that supports need within and outside of AMH's community?3) Is the need a high-impact priority?4) Do the AMH hospitals have the resources to address the priority? Upon final health needs priority selection, the CHNAC chose the following four priorities for the AMH hospitals:* Access to Healthcare Services (lack of insurance and lack of awareness of services)* Influenza vaccinations* Pneumococcus vaccinations* Hypertension The following identified health needs were not selected for top priority based on the following.* The prevention and management of chronic care issues in relation to heart disease (blood cholesterol levels) - after much discussion the CHNAC decided that this was a commonly available prevention measure at most surrounding providers. It is also frequently a part of community health fairs and routine physician visits. * Behavioral health and substance abuse - Adventist Midwest Health provides comprehensive inpatient programs for behavioral health (Adventist GlenOaks Hospital and Adventist Hinsdale Hospital) and outpatient programs for both behavioral health and substance abuse (Adventist Hinsdale Hospital). Serving the Adventist Midwest Health community, the AMH hospitals support local county initiatives to bring these necessary services to those in need.
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Facility 6 -- Adventist La Grange Memorial Hospital Part V, Section B, line 14g:
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The filing organization has developed a patient-friendly summary version of its financial assistance policy (FAP). The filing organization's FAP provides that each of its hospital facilities will post the patient-friendly summary version of its FAP on the Hospital's website. In addition, the FAP of each of the Hospital facilities states that signage regarding the availability of the Hospital facility's FAP will be visible at points of admission and registration, including the emergency department.
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Facility 6 -- Adventist La Grange Memorial Hospital Part V, Section B, line 20d:
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In determining the maximum amount that can be charged to financial assistance policy-eligible individuals for emergency or other medically necessary care, the Hospital uses the following methodology:The Hospital identifies all commercial payors that had any activity with the Hospital during the taxable year. For those identified commercial payors, an average of the negotiated commercial insurance rates is determined. The average of all of the negotiated commercial insurance rates for those identified commercial payors determines the maximum amount that can be charged to patients eligible under the Hospital's financial assistance policy.
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Facility 7 -- Florida Hospital Kissimmee Part V, Section B, line 3:
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Florida Hospital (FH) is a 2,409 bed medical complex in Central Florida with seven separate hospital campuses. FH serves the residents of Central Florida (primarily serving the residents of Orange, Osceola, Seminole and Lake Counties) but also draws patients from other parts of the Southeastern United States, the Caribbean and South America. The 7-campus hospital health system is the largest healthcare provider in Central Florida and the nation's largest Medicare provider with FH being the second largest employer in the area. All of the seven campuses of FH operate under a single hospital license. Florida Hospital Kissimmee (FHK) is a not-for-profit hospital with 83 acute care beds and an emergency department and has been part of the Florida Hospital system since 1993. FHK offers comprehensive inpatient and outpatient services including emergency care; cancer treatment including radiation therapy; imaging services including PET, MRI, CT, nuclear, mammography, and ultrasound; a designated primary stroke center; digestive health; and surgical specialties to Osceola County residents. In 2012, FHK saw 43,067 patients in the emergency department; 26,336 patients for outpatient treatment; admitted 5,188 patients; and performed 2,124 surgeries. FHK provides holistic care body, mind and spirit and is committed to providing a personalized patient experience for all patients.Florida Hospital (all campuses) conducted its 2013 Community Health Needs Assessment (CHNA) in two parts: a regional health needs assessment for Orange, Seminole and Osceola Counties in Central Florida, followed by separate assessments focused on and tailored to each of the seven campuses of FH. Three not-for-profit clinical hospitals within Central Florida, namely FH, Orlando Health, and Lakeside Behavioral Health, together with the Florida Department of Health in Orange County, collaborated to conduct the regional tri-county health needs assessment. This was the first ever multi-hospital, public health department joint community health needs assessment. These four organizations also collaborated with other community agencies under the umbrellas of "Healthy Orange Florida" in Orange County, "Healthy Seminole" in Seminole County, and "Community Vision" in Osceola County. Healthy Seminole is an 81-member affiliation of representatives from FH, local government, social service, and educational organizations within Seminole County. The Health Council of East Central Florida, Inc. (the Health Council), a regional quasi-government health planning agency, was contracted with to assist with data collection and analysis. The Health Council conducted over 70 key stakeholder interviews with individuals representing the broad interests of the tri-county area. Key stakeholders for the tri-county assessment included individuals with special knowledge of or interest in public health (i.e., health departments); individuals/organizations serving or representing the interests of medically underserved, low-income, and minority populations; persons who represented the broad interests of residents served by the hospitals; and individuals representing large employers and employee interests. A total of 72 stakeholders representing 44 social service and health care organizations were interviewed and completed a questionnaire aimed at identifying health barriers, assets, resources, and needs within the region. As a part of its efforts to ensure broad community-based input into the CHNA process, FH formed a Community Health Needs Assessment Committee (CHNAC). The CHNAC was comprised of external community members/stakeholders and senior FH leaders. The community members in particular provided strong representation of low-income, minority and underserved populations. Listed below are several examples of community organizations represented on the CHNAC: * Hebni Nutrition Consultant a nutritionist who works in the local African American community;* The University of Central Florida School of Medicine primary care physician training;* Winter Park Health Foundation a local non-profit organization that develops and funds school health and older adult programs; * Orange County Public Schools serves children of all ages and ethnicities, including those who are homeless and/or eligible for free or reduced lunch programs; and * Gracia Anderson Foundation a local non-profit organization that funds social service projects.
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Facility 7 -- Florida Hospital Kissimmee Part V, Section B, line 4:
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The filing organization collaborated with two other not-for-profit hospitals, namely Orlando Health and Lakeside Behavioral Health, to create a Community Health Needs Assessment for Orange, Osceola, and Seminole Counties. The Community Health Needs Assessment describes the health of Central Floridians for the purpose of planning interventions relevant to the community.
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Facility 7 -- Florida Hospital Kissimmee Part V, Section B, line 5d:
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The Hospital has adopted a policy that addresses the public posting requirements of the Community Health Needs Assessment. Under this policy, the Community Health Needs Assessment Report must be posted on the Hospital's website by the end of the year in which it is conducted. The Hospital will make a copy of its Community Health Needs Assessment Report available upon request. The Hospital will also make a paper copy of the Community Health Needs Assessment Report available for public inspection at the Hospital facility.
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Facility 7 -- Florida Hospital Kissimmee Part V, Section B, line 6i:
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As a part of its Community Health Needs Assessment, the filing organization conducted an extensive and thorough analysis and prioritization of its significant identified health needs. Please see our discussion in Part V, Section B, line 7.Each of the filing organization's hospital facilities adopted its initial Community Health Needs Assessment by 12/31/13 and was in the process of developing its community health needs implementation strategy. The filing organization's implementation strategy will be documented in a written report called the "Community Health Plan". The Community Health Plan (CHP) will describe how the filing organization's hospital plans to meet its identified prioritized health needs or will identify the health need as one the filing organization's hospital does not intend to specifically address and provide an explanation as to why the filing organization's hospital does not intend to address that health need. In accordance with Proposed Regulation Section 1.501(r)-3(e)(2), each of the filing organization's hospital's CHP will be adopted no later than May 15, 2014.
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Facility 7 -- Florida Hospital Kissimmee Part V, Section B, line 7:
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As described in our response to Schedule H, Part V, Section B, line 3, Florida Hospital (FH) formed a Community Health Needs Assessment Committee (CHNAC) to review primary and secondary data collected by the tri-county assessment. The tri-county data, hospital utilization data, and stakeholder interviews were reviewed and analyzed by each of the FH campus committees and the CHNAC. Each FH hospital campus established a campus-specific committee to review data and to determine campus health need priorities based on the intensity of the need, current community initiatives addressing the health need, FH's capacity to impact the issue, and the opportunity for collaboration with other hospitals and community partners. The CHNAC and each local hospital campus committee used a decision tree process to review identified health issues and assist in the priority selection process. This process resulted in 14 areas of health concern in Osceola County. These 14 prioritized health needs were: 1) Heart Disease; 2) Obesity; 3) Cancer; 4) Diabetes; 5) Asthma; 6) Maternal and child health; 7) Mental health; 8) Substance abuse; 9) Dental care; 10) Affordable healthcare; 11) Housing affordability; 12) Homelessness; 13) High unemployment; and 14) Single parent households. The Florida Hospital Kissimmee (FHK) local hospital campus committee recognized that while all 14 issues impact the health of the campus hospital's community, it was important to focus on specific areas of impact over a defined period of time if sustainable change is to be accomplished. Final priority selection resulted in the following three key priorities for Florida Hospital Kissimmee:* Obesity* Diabetes* Heart diseaseThe following identified health needs were not selected for top priority based on the following: * Asthma and cancer - As obesity is a contributing factor to these chronic diseases; a reduction in obesity should contribute to a reduction in complications due to these chronic diseases and have the potential to delay or eradicate the onset of asthma or cancer. * Dental care, substance abuse, mental health and maternal and child health - The FH Kissimmee campus does not currently have service lines in these areas. Plans are in place to continue to work with other local agencies and community based organizations to promote these programs.* Housing affordability, homelessness, high unemployment and single parent households - These priorities are not core competencies of Florida Hospital Kissimmee. However, FHK will continue to support the efforts of local law enforcement agencies, organizations like Harbor House of Central Florida, and other organizations that are committed to community mobilization, education, and support services.* Affordable healthcare - FHK is an active supporter of health care for the uninsured in Osceola County and was one of the founders of the four-facility network of Federally Qualified Health Centers in the county. Further, the principle of affordable healthcare is embedded into FHK's multiple Florida Hospital programs and efforts to educate the community on health resources.
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Facility 7 -- Florida Hospital Kissimmee Part V, Section B, line 14g:
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The filing organization has developed a patient-friendly summary version of its financial assistance policy (FAP). The filing organization's FAP provides that each of its hospital facilities will post the patient-friendly summary version of its FAP on the Hospital's website. In addition, the FAP of each of the Hospital facilities states that signage regarding the availability of the Hospital facility's FAP will be visible at points of admission and registration, including the emergency department.
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Facility 7 -- Florida Hospital Kissimmee Part V, Section B, line 20d:
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In determining the maximum amount that can be charged to financial assistance policy-eligible individuals for emergency or other medically necessary care, the Hospital uses the following methodology:The Hospital identifies all commercial payors that had any activity with the Hospital during the taxable year. For those identified commercial payors, an average of the negotiated commercial insurance rates is determined. The average of all of the negotiated commercial insurance rates for those identified commercial payors determines the maximum amount that can be charged to patients eligible under the Hospital's financial assistance policy.
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Facility 8 -- FH Heartland Medical Center Part V, Section B, line 3:
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Florida Hospital Heartland in Sebring and Florida Hospital Lake Placid (the FHH Hospitals), located in Highlands County, Florida, operate under a single hospital license. Collectively, these two hospitals serve the residents of Highlands County, which includes the cities of Sebring, Lake Placid and Avon Park. Highlands County has an estimated population of 102,000 permanent residents, with an approximate increase of an additional 35,000 seasonal residents during the winter months. Highlands County's residents comprised the fifth-oldest population in the US in 2012. Florida Hospital Heartland in Sebring and Florida Hospital Lake Placid conducted a joint Community Health Needs Assessment (CHNA) in 2013. The CHNA was conducted through a collaborative community health needs assessment process that included the Highlands County Health Department, the Community Health Improvement Planning Committee (CHIP) of Highlands County, Samaritan's Touch free clinics in Sebring, the Highlands County Rural Health Network, Highlands Regional Medical Center, and Central Florida Health Care (a federally qualified health center). The CHNA process included the collection of both primary and secondary data. Primary data consisted of community surveys and direct stakeholder input, particularly with respect to representatives from the CHIC Committee. With respect to the process of gathering and analyzing both primary and secondary health needs assessment data, the collaborative team relied significantly on the CHIP Committee due to its broad representation of the communities served by the FHH Hospitals. The CHIPS Committee is composed of a number of representatives from organizations that serve the medically underserved, low-income populations and those with chronic disease needs. Among others, the following organizations were represented on the CHIC Committee:Highlands County Department of Health;Tri-County Human Services;Salvation Army;Florida Department of Health;Healthy Start Coalition;Children's Services Council; andHeartland Rural Health Network. The CHIP members represent public health, the broad community and people who are low-income, minorities or otherwise undeserved. Their mission is to improve the health of communities through education and the promotion of healthy lifestyles; build partnerships to maximize resources; and provide access to quality health care to all of the people in Highlands County regardless of ability to pay. The FHH Hospitals also established a Community Health Needs Assessment Committee (CHNAC) to analyze the health data collected and prioritize key issues for the FHH Hospitals to address.
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Facility 8 -- FH Heartland Medical Center Part V, Section B, line 4:
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Florida Hospital Heartland in Sebring and Florida Hospital Lake Placid conducted a joint Community Health Needs Assessment (CHNA) in 2013. The CHNA was conducted through a collaborative community needs assessment process with the hospitals, Highlands County Health Department, the Community Health Improvement Planning Committee (CHIP) of Highlands County, Samaritan's Touch free clinics in Sebring, the Highlands County Rural Health Network, Highlands Regional Medical Center, and Central Florida Health Care (a federally qualified health center).
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Facility 8 -- FH Heartland Medical Center Part V, Section B, line 5d:
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The Hospital has adopted a policy that addresses the public posting requirements of the Community Health Needs Assessment. Under this policy, the Community Health Needs Assessment Report must be posted on the Hospital's website by the end of the year in which it is conducted. The Hospital will make a copy of its Community Health Needs Assessment Report available upon request. The Hospital will also make a paper copy of the Community Health Needs Assessment Report available for public inspection at the Hospital facility.
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Facility 8 -- FH Heartland Medical Center Part V, Section B, line 6i:
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As a part of its Community Health Needs Assessment, the filing organization conducted an extensive and thorough analysis and prioritization of its significant identified health needs. Please see our discussion in Part V, Section B, line 7.Each of the filing organization's hospital facilities adopted its initial Community Health Needs Assessment by 12/31/13 and was in the process of developing its community health needs implementation strategy. The filing organization's implementation strategy will be documented in a written report called the "Community Health Plan". The Community Health Plan (CHP) will describe how the filing organization's hospital plans to meet its identified prioritized health needs or will identify the health need as one the filing organization's hospital does not intend to specifically address and provide an explanation as to why the filing organization's hospital does not intend to address that health need. In accordance with Proposed Regulation Section 1.501(r)-3(e)(2), each of the filing organization's hospital's CHP will be adopted no later than May 15, 2014.
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Facility 8 -- FH Heartland Medical Center Part V, Section B, line 7:
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Florida Hospital Heartland in Sebring and Florida Hospital Lake Placid (the FHH Hospitals) established a Community Health Needs Assessment Committee (CHNAC) to review and analyze primary and secondary data collected and to formulate determinations of the top health needs of their communities. The CHNAC worked with community partners consisting of the local Health Department, Samaritan's Touch Clinic and the Community Health Improvement Planning Committee. Health needs priorities were based upon each identified health need's severity, the scope of the need, the FHH Hospitals' ability to address the need, and other community resources that may be already addressing the health issue. The health need priority selection process resulted in the identification of the following top 12 focus areas: 1) Access to healthcare; 2) Medical home shortage; 3) Cancer; 4) Heart disease and stroke; 5) Motor vehicle deaths; 6) Diabetes; 7) Chronic lower respiratory disease; 8) Need for health promotion; 9) HIV/AIDS; 10) Pregnancy, prenatal care and newborn care; 11) Pediatric services; and 12) Mental health/substance abuse.The CHNAC recognized that while all 12 issues impact the health of the FHH Hospitals' communities, it was important to focus on specific areas of impact over a defined period of time if sustainable change is to be accomplished. Final priority selection resulted in the selection of the following four key priorities for the FHH Hospitals:* Cancer* Heart disease and stroke* Diabetes* Access to healthcareThe following identified health needs were not selected for top priority based on the following:* Medical home shortage, pregnancy, prenatal care and newborn care: These issues will be addressed though efforts to address access to healthcare.* Motor vehicle deaths, chronic lower respiratory disease, HIV/AIDS and mental health/substance abuse: There are already other advocacies and organizations in place to address these issues.* Need for health promotion: This issue will be addressed through efforts to address diabetes.* Pediatric services: There are internal efforts in place to update the existing pediatric unit.
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Facility 8 -- FH Heartland Medical Center Part V, Section B, line 14g:
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The filing organization has developed a patient-friendly summary version of its financial assistance policy (FAP). The filing organization's FAP provides that each of its hospital facilities will post the patient-friendly summary version of its FAP on the Hospital's website. In addition, the FAP of each of the Hospital facilities states that signage regarding the availability of the Hospital facility's FAP will be visible at points of admission and registration, including the emergency department.
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Facility 8 -- FH Heartland Medical Center Part V, Section B, line 20d:
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In determining the maximum amount that can be charged to financial assistance policy-eligible individuals for emergency or other medically necessary care, the Hospital uses the following methodology:The Hospital identifies all commercial payors that had any activity with the Hospital during the taxable year. For those identified commercial payors, an average of the negotiated commercial insurance rates is determined. The average of all of the negotiated commercial insurance rates for those identified commercial payors determines the maximum amount that can be charged to patients eligible under the Hospital's financial assistance policy.
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Facility 10 -- Florida Hospital Apopka Part V, Section B, line 3:
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Florida Hospital (FH) is a 2,409 bed medical complex in Central Florida with seven separate hospital campuses. FH serves the residents of Central Florida (primarily serving the residents of Orange, Osceola, Seminole and Lake Counties) but also draws patients from other parts of the Southeastern United States, the Caribbean and South America. The 7-campus hospital health system is the largest healthcare provider in Central Florida and the nation's largest Medicare provider with FH being the second largest employer in the area. All of the seven campuses of FH operate under a single hospital license. The Florida Hospital Apopka (FHAP) campus is a 50-bed acute-care community hospital located in Apopka, Florida. In 2012, FHAP cared for nearly 60,000 patients, including 35,709 emergency cases, 16,301 outpatient visits, and 2,974 inpatient visits. Services offered by Florida Hospital Apopka include but are not limited to: rehabilitation services; intensive and progressive care units; 50 acute care beds; a 24-hour emergency department; imaging services; a women's diagnostic center; home health services; cardiac diagnosis services; and a sleep lab. Services not provided at Florida Hospital Apopka are provided at other campuses and ground and air transportation are available to ensure all patients can access the appropriate level of care.Florida Hospital (all campuses) conducted its 2013 Community Health Needs Assessment (CHNA) in two parts: a regional health needs assessment for Orange, Seminole and Osceola Counties in Central Florida, followed by separate assessments focused on and tailored to each of the seven campuses of FH. Three not-for-profit clinical hospitals within Central Florida, namely FH, Orlando Health, and Lakeside Behavioral Health, together with the Florida Department of Health in Orange County, collaborated to conduct the regional tri-county health needs assessment. This was the first ever multi-hospital, public health department joint community health needs assessment. These four organizations also collaborated with other community agencies under the umbrellas of "Healthy Orange Florida" in Orange County, "Healthy Seminole" in Seminole County, and "Community Vision" in Osceola County. Healthy Seminole is an 81-member affiliation of representatives from FH, local government, social service, and educational organizations within Seminole County. The Health Council of East Central Florida, Inc. (the Health Council), a regional quasi-government health planning agency, was contracted with to assist with data collection and analysis. The Health Council conducted over 70 key stakeholder interviews with individuals representing the broad interests of the tri-county area. Key stakeholders for the tri-county assessment included individuals with special knowledge of or interest in public health (i.e., health departments); individuals/organizations serving or representing the interests of medically underserved, low-income, and minority populations; persons who represented the broad interests of residents served by the hospitals; and individuals representing large employers and employee interests. A total of 72 stakeholders representing 44 social service and health care organizations were interviewed and completed a questionnaire aimed at identifying health barriers, assets, resources, and needs within the region. As a part of its efforts to ensure broad community-based input into the CHNA process, FH formed a Community Health Needs Assessment Committee (CHNAC). The CHNAC was comprised of external community members/stakeholders and senior FH leaders. The community members in particular provided strong representation of low-income, minority and underserved populations. Listed below are several examples of community organizations represented on the CHNAC: * Hebni Nutrition Consultant a nutritionist who works in the local African American community;* The University of Central Florida School of Medicine primary care physician training;* Winter Park Health Foundation a local non-profit organization that develops and funds school health and older adult programs; * Orange County Public Schools serves children of all ages and ethnicities, including those who are homeless and/or eligible for free or reduced lunch programs; and * Gracia Anderson Foundation a local non-profit organization that funds social service projects.
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Facility 10 -- Florida Hospital Apopka Part V, Section B, line 4:
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The filing organization collaborated with two other not-for-profit hospitals, namely Orlando Health and Lakeside Behavioral Health, to create a Community Health Needs Assessment for Orange, Osceola, and Seminole Counties. The Community Health Needs Assessment describes the health of Central Floridians for the purpose of planning interventions relevant to the community.
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Facility 10 -- Florida Hospital Apopka Part V, Section B, line 5d:
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The Hospital has adopted a policy that addresses the public posting requirements of the Community Health Needs Assessment. Under this policy, the Community Health Needs Assessment Report must be posted on the Hospital's website by the end of the year in which it is conducted. The Hospital will make a copy of its Community Health Needs Assessment Report available upon request. The Hospital will also make a paper copy of the Community Health Needs Assessment Report available for public inspection at the Hospital facility.
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Facility 10 -- Florida Hospital Apopka Part V, Section B, line 6i:
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As a part of its Community Health Needs Assessment, the filing organization conducted an extensive and thorough analysis and prioritization of its significant identified health needs. Please see our discussion in Part V, Section B, line 7.Each of the filing organization's hospital facilities adopted its initial Community Health Needs Assessment by 12/31/13 and was in the process of developing its community health needs implementation strategy. The filing organization's implementation strategy will be documented in a written report called the "Community Health Plan". The Community Health Plan (CHP) will describe how the filing organization's hospital plans to meet its identified prioritized health needs or will identify the health need as one the filing organization's hospital does not intend to specifically address and provide an explanation as to why the filing organization's hospital does not intend to address that health need. In accordance with Proposed Regulation Section 1.501(r)-3(e)(2), each of the filing organization's hospital's CHP will be adopted no later than May 15, 2014.
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Facility 10 -- Florida Hospital Apopka Part V, Section B, line 7:
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As described in our response to Schedule H, Part V, Section B, line 3, Florida Hospital (FH) formed a Community Health Needs Assessment Committee (CHNAC) to review primary and secondary data collected by the tri-county assessment. The tri-county data, hospital utilization data, and stakeholder interviews were reviewed and analyzed by each of the FH campus committees and the CHNAC. Each FH hospital campus established a campus-specific committee to review data and to determine campus health need priorities based on the intensity of the need, current community initiatives addressing the health need, FH's capacity to impact the issue, and the opportunity for collaboration with other hospitals and community partners. The CHNAC and each local hospital campus committee used a decision tree process to review identified health issues and assist in the priority selection process. This process resulted in 14 areas of health concern in Orange County. These 14 prioritized health needs were: 1) Diabetes; 2) Heart Disease; 3) Cancer; 4) Maternal and child health; 5) Sexually transmitted diseases; 6) Substance abuse; 7) Mental health; 8) Violent crime; 9) Single parent households; 10) Motor vehicle collisions; 11) Health literacy; 12) Chronic Disease Management; 13) Obesity; and 14) Access to healthcare. The Florida Hospital Apopka local hospital campus committee recognized that while all 14 issues impact the health of the campus hospital's community, it was important to focus on specific areas of impact over a defined period of time if sustainable change is to be accomplished. Final priority selection resulted in the following two key priorities for Florida Hospital Apopka:* Obesity* Chronic Disease ManagementThe following identified health needs were not selected for top priority based on the following: * Diabetes, heart disease, and cancer - As obesity is a contributing factor to these three chronic diseases; a reduction in obesity should contribute to a reduction in complications due to these chronic diseases and have the potential to delay or eradicate the onset of diabetes, heart disease, or cancer. * Maternal and child health, sexually transmitted diseases, substance abuse, and mental health - The FH Apopka campus does not currently have service lines in these areas. Plans are in place to continue to work with other local agencies and community based organizations to promote these programs.* Violent crime, single parent households, and motor vehicle collisions - These priorities are not core competencies of Florida Hospital Apopka. However, FH Apopka will continue to support the efforts of local law enforcement agencies, organizations like Harbor House of Central Florida, and other organizations that are committed to community mobilization, education, and support services.* Health literacy and access to care - The principle of health literacy is embedded into FH Apopka's chronic disease self-management program efforts as we seek to educate the community on health resources. FH Apopka also aims to strengthen the relationship with Community Health Centers, a Federally Qualified Health Center (FQHC) in Apopka that offers primary care, dental and obstetric service.
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Facility 10 -- Florida Hospital Apopka Part V, Section B, line 14g:
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The filing organization has developed a patient-friendly summary version of its financial assistance policy (FAP). The filing organization's FAP provides that each of its hospital facilities will post the patient-friendly summary version of its FAP on the Hospital's website. In addition, the FAP of each of the Hospital facilities states that signage regarding the availability of the Hospital facility's FAP will be visible at points of admission and registration, including the emergency department.
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Facility 10 -- Florida Hospital Apopka Part V, Section B, line 20d:
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In determining the maximum amount that can be charged to financial assistance policy-eligible individuals for emergency or other medically necessary care, the Hospital uses the following methodology:The Hospital identifies all commercial payors that had any activity with the Hospital during the taxable year. For those identified commercial payors, an average of the negotiated commercial insurance rates is determined. The average of all of the negotiated commercial insurance rates for those identified commercial payors determines the maximum amount that can be charged to patients eligible under the Hospital's financial assistance policy.
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Facility 11 -- FH Heartland Medical Center Lake Placid Part V, Section B, line 3:
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Florida Hospital Heartland in Sebring and Florida Hospital Lake Placid (the FHH Hospitals), located in Highlands County, Florida, operate under a single hospital license. Collectively, these two hospitals serve the residents of Highlands County, which includes the cities of Sebring, Lake Placid and Avon Park. Highlands County has an estimated population of 102,000 permanent residents, with an approximate increase of an additional 35,000 seasonal residents during the winter months. Highlands County's residents comprised the fifth-oldest population in the US in 2012. Florida Hospital Heartland in Sebring and Florida Hospital Lake Placid conducted a joint Community Health Needs Assessment (CHNA) in 2013. The CHNA was conducted through a collaborative community health needs assessment process that included the Highlands County Health Department, the Community Health Improvement Planning Committee (CHIP) of Highlands County, Samaritan's Touch free clinics in Sebring, the Highlands County Rural Health Network, Highlands Regional Medical Center, and Central Florida Health Care (a federally qualified health center). The CHNA process included the collection of both primary and secondary data. Primary data consisted of community surveys and direct stakeholder input, particularly with respect to representatives from the CHIC Committee. With respect to the process of gathering and analyzing both primary and secondary health needs assessment data, the collaborative team relied significantly on the CHIP Committee due to its broad representation of the communities served by the FHH Hospitals. The CHIPS Committee is composed of a number of representatives from organizations that serve the medically underserved, low-income populations and those with chronic disease needs. Among others, the following organizations were represented on the CHIC Committee:Highlands County Department of Health;Tri-County Human Services;Salvation Army;Florida Department of Health;Healthy Start Coalition;Children's Services Council; andHeartland Rural Health Network. The CHIP members represent public health, the broad community and people who are low-income, minorities or otherwise undeserved. Their mission is to improve the health of communities through education and the promotion of healthy lifestyles; build partnerships to maximize resources; and provide access to quality health care to all of the people in Highlands County regardless of ability to pay. The FHH Hospitals also established a Community Health Needs Assessment Committee (CHNAC) to analyze the health data collected and prioritize key issues for the FHH Hospitals to address.
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Facility 11 -- FH Heartland Medical Center Lake Placid Part V, Section B, line 4:
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Florida Hospital Heartland in Sebring and Florida Hospital Lake Placid conducted a joint Community Health Needs Assessment (CHNA) in 2013. The CHNA was conducted through a collaborative community needs assessment process with the hospitals, Highlands County Health Department, the Community Health Improvement Planning Committee (CHIP) of Highlands County, Samaritan's Touch free clinics in Sebring, the Highlands County Rural Health Network, Highlands Regional Medical Center, and Central Florida Health Care (a federally qualified health center).
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Facility 11 -- FH Heartland Medical Center Lake Placid Part V, Section B, line 5d:
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The Hospital has adopted a policy that addresses the public posting requirements of the Community Health Needs Assessment. Under this policy, the Community Health Needs Assessment Report must be posted on the Hospital's website by the end of the year in which it is conducted. The Hospital will make a copy of its Community Health Needs Assessment Report available upon request. The Hospital will also make a paper copy of the Community Health Needs Assessment Report available for public inspection at the Hospital facility.
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Facility 11 -- FH Heartland Medical Center Lake Placid Part V, Section B, line 6i:
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As a part of its Community Health Needs Assessment, the filing organization conducted an extensive and thorough analysis and prioritization of its significant identified health needs. Please see our discussion in Part V, Section B, line 7.Each of the filing organization's hospital facilities adopted its initial Community Health Needs Assessment by 12/31/13 and was in the process of developing its community health needs implementation strategy. The filing organization's implementation strategy will be documented in a written report called the "Community Health Plan". The Community Health Plan (CHP) will describe how the filing organization's hospital plans to meet its identified prioritized health needs or will identify the health need as one the filing organization's hospital does not intend to specifically address and provide an explanation as to why the filing organization's hospital does not intend to address that health need. In accordance with Proposed Regulation Section 1.501(r)-3(e)(2), each of the filing organization's hospital's CHP will be adopted no later than May 15, 2014.
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Facility 11 -- FH Heartland Medical Center Lake Placid Part V, Section B, line 7:
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Florida Hospital Heartland in Sebring and Florida Hospital Lake Placid (the FHH Hospitals) established a Community Health Needs Assessment Committee (CHNAC) to review and analyze primary and secondary data collected and to formulate determinations of the top health needs of their communities. The CHNAC worked with community partners consisting of the local Health Department, Samaritan's Touch Clinic and the Community Health Improvement Planning Committee. Health needs priorities were based upon each identified health need's severity, the scope of the need, the FHH Hospitals' ability to address the need, and other community resources that may be already addressing the health issue. The health need priority selection process resulted in the identification of the following top 12 focus areas: 1) Access to healthcare; 2) Medical home shortage; 3) Cancer; 4) Heart disease and stroke; 5) Motor vehicle deaths; 6) Diabetes; 7) Chronic lower respiratory disease; 8) Need for health promotion; 9) HIV/AIDS; 10) Pregnancy, prenatal care and newborn care; 11) Pediatric services; and 12) Mental health/substance abuse.The CHNAC recognized that while all 12 issues impact the health of the FHH Hospitals' communities, it was important to focus on specific areas of impact over a defined period of time if sustainable change is to be accomplished. Final priority selection resulted in the selection of the following four key priorities for the FHH Hospitals:* Cancer* Heart disease and stroke* Diabetes* Access to healthcareThe following identified health needs were not selected for top priority based on the following:* Medical home shortage, pregnancy, prenatal care and newborn care: These issues will be addressed though efforts to address access to healthcare.* Motor vehicle deaths, chronic lower respiratory disease, HIV/AIDS and mental health/substance abuse: There are already other advocacies and organizations in place to address these issues.* Need for health promotion: This issue will be addressed through efforts to address diabetes.* Pediatric services: There are internal efforts in place to update the existing pediatric unit.
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Facility 11 -- FH Heartland Medical Center Lake Placid Part V, Section B, line 14g:
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The filing organization has developed a patient-friendly summary version of its financial assistance policy (FAP). The filing organization's FAP provides that each of its hospital facilities will post the patient-friendly summary version of its FAP on the Hospital's website. In addition, the FAP of each of the Hospital facilities states that signage regarding the availability of the Hospital facility's FAP will be visible at points of admission and registration, including the emergency department.
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Facility 11 -- FH Heartland Medical Center Lake Placid Part V, Section B, line 20d:
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In determining the maximum amount that can be charged to financial assistance policy-eligible individuals for emergency or other medically necessary care, the Hospital uses the following methodology:The Hospital identifies all commercial payors that had any activity with the Hospital during the taxable year. For those identified commercial payors, an average of the negotiated commercial insurance rates is determined. The average of all of the negotiated commercial insurance rates for those identified commercial payors determines the maximum amount that can be charged to patients eligible under the Hospital's financial assistance policy.
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Part V, Section B
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Facility Reporting Group B
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Facility Reporting Group B consists of:
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- Facility 9: Central Texas Medical Center, - Facility 12: Florida Hospital Wauchula
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Facility 9 -- Central Texas Medical Center Part V, Section B, line 3:
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Central Texas Medical Center (CTMC) is a 178-bed community hospital providing a wide range of complex healthcare services located in San Marcos, Texas. CTMC is one of two hospitals in Hays County and provides a wide range of healthcare services. CTMC's primary service area is identified as the cities of Lockhart, San Marcos, Kyle and Wimberley. The secondary service area is Hays County (location of the cities of San Marcos, Kyle and Wimberley) and Caldwell County (location of the city of Lockhart). Caldwell County is served by one critical access hospital. While the demographics of Hays and Caldwell counties are similar, the cities located in CTMC's primary service area (San Marcos, Kyle, Lockhart and Wimberley) are quite diverse. Wide variations exist in the median household income, percentage of residents below the Federal Poverty Level, ethnicity and education. In conducting its 2013 Community Health Needs Assessment (CHNA), CTMC solicited input from numerous stakeholders from throughout Hays and Caldwell Counties in an effort to gain a thorough understanding of the unique health needs in its primary and secondary service area. Stakeholder organizations were identified as such because they provide resources and/or programs that promote or enhance the health needs of residents in the primary and secondary service areas. Primary data was gathered through interviews and surveys. The goal of this process was to distinguish prevalent health issues impacting residents in the primary and secondary service areas, identify community programs and/or services currently being offered to address the health needs of the population, and recognize gaps that prohibited or limited access to services or disrupt the continuity of care. Many of these organizations offer services that specifically target low-income populations, minority populations, the medically underserved or those with chronic disease needs. As a part of its efforts to ensure broad community-based input into the CHNA process, CTMC established a Community Health Needs Assessment Committee (CHNAC). The CTMC Community Health Needs Assessment Committee is comprised of individuals who represent multiple communities and embody diverse community programs, services and organizations. Each member not only brings a rich understanding of the primary and secondary service areas but are also "subject matter experts" in a variety of areas including public health, mental health, government, education, non-profit, agencies/advocacy groups, faith-based organizations, and the medical community. Community members of the CHNAC represented the following organizations: * Hays County Health Department; * Healthy Communities Collaborative;* Texas State University - San Marcos;* Faith Community Nurses of Hays County (FCNOHC); * San Marcos Consolidated Independent School District (SMCISD); * Women, Infants and Children (WIC) Program; * San Marcos City Council; * Hays County Commissioners Court;* Area Agency on Aging of the Capital Area;;* Schieb (Mental Health Services);* Community Action, Inc. (CAI); * Wimberley EMS; and * Live Oak Health Partners.
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Facility 9 -- Central Texas Medical Center Part V, Section B, line 5d:
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The Hospital has adopted a policy that addresses the public posting requirements of the Community Health Needs Assessment. Under this policy, the Community Health Needs Assessment Report must be posted on the Hospital's website by the end of the year in which it is conducted. The Hospital will make a copy of its Community Health Needs Assessment Report available upon request. The Hospital will also make a paper copy of the Community Health Needs Assessment Report available for public inspection at the Hospital facility.
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Facility 9 -- Central Texas Medical Center Part V, Section B, line 6i:
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As a part of its Community Health Needs Assessment, the filing organization conducted an extensive and thorough analysis and prioritization of its significant identified health needs. Please see our discussion in Part V, Section B, line 7.Each of the filing organization's hospital facilities adopted its initial Community Health Needs Assessment by 12/31/13 and was in the process of developing its community health needs implementation strategy. The filing organization's implementation strategy will be documented in a written report called the "Community Health Plan". The Community Health Plan (CHP) will describe how the filing organization's hospital plans to meet its identified prioritized health needs or will identify the health need as one the filing organization's hospital does not intend to specifically address and provide an explanation as to why the filing organization's hospital does not intend to address that health need. In accordance with Proposed Regulation Section 1.501(r)-3(e)(2), each of the filing organization's hospital's CHP will be adopted no later than May 15, 2014.
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Facility 9 -- Central Texas Medical Center Part V, Section B, line 7:
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CTMC formed a Community Health Needs Assessment Committee (CHNAC) to review primary and secondary data collected and to formulate the determination of health priorities using a systematic approach that relied heavily on a decision tree priority selection process. The decision tree format assisted the CHNAC in focusing on those needs that CTMC would have the ability to influence through the implementation or expansion of programs, services, or other actions, and that may be the focus of other community resources/organizations that may be already addressing the need in some way. The CHNAC used a Priority Selection Report tool to assist in the review of data collected and prioritization of the top areas of significant community need for CTMC's community. The top needs identified included: * Improved healthcare access for uninsured, low-income adults; * Timely access to healthcare professionals, especially primary care physicians and mental health professionals; * Health promotion programs emphasizing the value of making healthier lifestyle choices; * Disease prevention and treatment programs focused on cardiovascular disease, diabetes, and cancer; * Respiratory disorders; * Limited transportation resources, especially transportation for healthcare services; and * Teen pregnancy prevention and support services. After careful review and consideration, it was determined that CTMC has the resources and infrastructures to most effectively address the following (in order of priority): * Accessing the right level of care, in the right setting, at the right time: rate of uninsured; * Timely access (including afterhours care) to Healthcare Professionals, especially primary care; accessing care close to home when care is needed; * Healthier management of lifestyle/making good choices in the areas of nutrition, weight management, exercise, smoking, alcohol use and sexually transmitted infections (STIs); * Prevalence and/or enhanced outpatient management of heart disease/congestive heart failure (CHF) and related conditions/risk factors such as hypertension; and* Prevalence and/or enhanced outpatient management of diabetes; programs to address anticipated growth of diabetes and related conditions; Through a Community Health Plan, CTMC will develop several desired or expected outcomes for each of the selected priorities, evaluate how current services could be expanded or improved to meet targeted outcomes and/or envision potential new projects that will address the identified needs. Projects will be vetted and finalized; quantifiable goals will be established along with tracking mechanisms to record progress and achievement of defined outcomes. The following identified health needs were not selected for top priority based on the following:* Prevalence of Respiratory Disorders including asthma and COPD and access to programs/services that reduce "rescue care". CTMC does not currently have the infrastructure to support programs that focus on respiratory diseases. * Timely access to local Mental Health Services including treatment for substance abuse. CTMC did not select this identified health need as a priority as there are other community programs that are already addressing this need through other agencies in the community. Nor does CTMC have the expertise or professional staff to address mental health services. Currently, all patients that present at CTMC with behavioral health conditions, including substance abuse, are transferred to another facility once medically stabilized * Prevalence of some cancer-related conditions and timely access to screening services and treatment. CTMC offers screening and related services specifically for breast cancer however CTMC does not offer clinical programs necessary for the treatment of cancer including oncology and radiation services. CTMC will continue to support community screening programs, especially breast cancer screening. * Limited transportation resources, especially transportation for healthcare and related services. CTMC does not have the infrastructure to address transportation needs that are prevalent throughout the counties we serve. A future goal would be to design targeted healthcare services that are offered in satellite locations throughout the service area to make access to care closer to home and lessen reliance on transportation services. * Reduced Teen Pregnancy Rates; support services including healthcare for pregnant teens. CTMC has a very robust obstetrics program including a neonatal ICU. Teen mothers frequently access these services. CTMC also offers free childbirth education services including breastfeeding/lactation consultation but will rely on other community programs to fully address this need.
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Facility 9 -- Central Texas Medical Center Part V, Section B, line 14g:
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The filing organization has developed a patient-friendly summary version of its financial assistance policy (FAP). The filing organization's FAP provides that each of its hospital facilities will post the patient-friendly summary version of its FAP on the Hospital's website. In addition, the FAP of each of the Hospital facilities states that signage regarding the availability of the Hospital facility's FAP will be visible at points of admission and registration, including the emergency department.
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Facility 9 -- Central Texas Medical Center Part V, Section B, line 20d:
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In determining the maximum amount that can be charged to financial assistance policy-eligible individuals for emergency or other medically necessary care, the Hospital uses the following methodology:The Hospital identifies all commercial payors that had any activity with the Hospital during the taxable year. For those identified commercial payors, an average of the negotiated commercial insurance rates is determined. The average of all of the negotiated commercial insurance rates for those identified commercial payors determines the maximum amount that can be charged to patients eligible under the Hospital's financial assistance policy.
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Facility 12 -- Florida Hospital Wauchula Part V, Section B, line 3:
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Florida Hospital Wauchula (FHW) is a 25-bed hospital specializing in emergency and outpatient care located in Hardee County, Florida. Florida Hospital Wauchula opened in 1993, a year after the closing of Hardee County's only (other) hospital. Since then, not only has FHW set the pace for healthcare in Hardee County, in 2000 it also became the first Critical Access Hospital (CAH) in the State of Florida. To be designated as a CAH in Florida, a hospital must be located in a rural area and be at least 35 miles from the nearest other hospital. Hardee County is a socio-economically disadvantaged, rural, agricultural county that is also designated as a health professional shortage area by the US Department of Health and Human Services. To ensure that input was solicited from the medically underserved, low-income and minority populations, FHW gathered input from a number of key stakeholder organizations in the community. Input was gathered from the Hardee County Primary Health Care Network, a public/private partnership that provides health care to the working poor. The Hardee County Primary Health Care Network includes Central Florida Health Care, a federally qualified health care center, the Hardee County Health Department, Pioneer Medical Center, FHW, and a pharmacy. The Network provides services to Hardee County residents who have no insurance or are not eligible for Medicare, Medicaid, or other government programs. FHW also gathered input from other key stakeholder organizations/agencies including the Hardee County Health Department and Central Florida Health Care. As noted above, Central Florida Health Care is a federally qualified health care center and provides services to everyone in the community, including undocumented and other underserved populations. Over 51% of the Board of Central Florida Health Care is comprised of clinic users. Florida Hospital Wauchula also established a Community Health Needs Assessment Committee (CHNAC). Input was solicited from all members of the CHNAC. The CHNAC was comprised of community representatives and members of the Florida Hospital Wauchula Board.
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Facility 12 -- Florida Hospital Wauchula Part V, Section B, line 5d:
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The Hospital has adopted a policy that addresses the public posting requirements of the Community Health Needs Assessment. Under this policy, the Community Health Needs Assessment Report must be posted on the Hospital's website by the end of the year in which it is conducted. The Hospital will make a copy of its Community Health Needs Assessment Report available upon request. The Hospital will also make a paper copy of the Community Health Needs Assessment Report available for public inspection at the Hospital facility.
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Facility 12 -- Florida Hospital Wauchula Part V, Section B, line 6i:
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As a part of its Community Health Needs Assessment, the filing organization conducted an extensive and thorough analysis and prioritization of its significant identified health needs. Please see our discussion in Part V, Section B, line 7.Each of the filing organization's hospital facilities adopted its initial Community Health Needs Assessment by 12/31/13 and was in the process of developing its community health needs implementation strategy. The filing organization's implementation strategy will be documented in a written report called the "Community Health Plan". The Community Health Plan (CHP) will describe how the filing organization's hospital plans to meet its identified prioritized health needs or will identify the health need as one the filing organization's hospital does not intend to specifically address and provide an explanation as to why the filing organization's hospital does not intend to address that health need. In accordance with Proposed Regulation Section 1.501(r)-3(e)(2), each of the filing organization's hospital's CHP will be adopted no later than May 15, 2014.
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Facility 12 -- Florida Hospital Wauchula Part V, Section B, line 7:
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Florida Hospital Wauchula (FHW) established a Community Health Needs Assessment Committee (CHNAC) to review and analyze primary and secondary data collected and to formulate determinations of the top health needs of its community. Health needs priorities were based upon each identified health need's severity, the scope of the need, the FHW's ability to address the need, and other community resources that may be already addressing the health issue. The health need priority selection process resulted in the identification of the following top 12 focus areas: 1) Access to health care & medical home; 2) Cancer; 3) Heart disease and stroke; 4) Motor vehicle deaths; 5) Diabetes; 6) Chronic lower respiratory disease; 7) Health promotion; 8) HIV/AIDS; 9) Pregnancy/prenatal care/newborn; 10) Mental health/substance abuse; 11) Immunizations numbers; 12) Dental care.The CHNAC recognized that while all 12 issues impact the health of FHW's community, it was important to focus on specific areas of impact over a defined period of time if sustainable change is to be accomplished. Final priority selection resulted in the selection of the following four key priorities for Florida Hospital Wauchula:* Cancer* Diabetes* Heart disease and stroke* Access to healthcare & medical homeThe following identified health needs were not selected for top priority based on the following:* Motor vehicle deaths, chronic lower respiratory disease, HIV/AIDS, pregnancy/prenatal care/newborn, pediatric services, mental health/substance abuse and immunizations: There are already other advocacies and organizations in place to address these issues.* Health promotion: This issue will be addressed through efforts to address diabetes.* Dental care: This issue will be addressed though efforts to address access to healthcare.
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Facility 12 -- Florida Hospital Wauchula Part V, Section B, line 14g:
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The filing organization has developed a patient-friendly summary version of its financial assistance policy (FAP). The filing organization's FAP provides that each of its hospital facilities will post the patient-friendly summary version of its FAP on the Hospital's website. In addition, the FAP of each of the Hospital facilities states that signage regarding the availability of the Hospital facility's FAP will be visible at points of admission and registration, including the emergency department.
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Facility 12 -- Florida Hospital Wauchula Part V, Section B, line 20d:
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In determining the maximum amount that can be charged to financial assistance policy-eligible individuals for emergency or other medically necessary care, the Hospital uses the following methodology:The Hospital identifies all commercial payors that had any activity with the Hospital during the taxable year. For those identified commercial payors, an average of the negotiated commercial insurance rates is determined. The average of all of the negotiated commercial insurance rates for those identified commercial payors determines the maximum amount that can be charged to patients eligible under the Hospital's financial assistance policy.
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Part V, Section B, Line 5a
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Each hospital facility's CHNA report was made widely available through the following websites:Facility 1 -- Florida Hospital Orlandohttps://www.floridahospital.com/sites/default/files/florida_hospital_orlando_-_2013_chna.pdfFacility 2 -- Florida Hospital Celebration Healthhttps://www.floridahospital.com/sites/default/files/florida_hospital_celebration_health_-_2013_chna.pdfFacility 3 -- Florida Hospital Altamontehttps://www.floridahospital.com/sites/default/files/florida_hospital_altamonte_-_2013_chna_0.pdfFacility 4 -- Florida Hospital East Orlandohttps://www.floridahospital.com/sites/default/files/florida_hospital_east_orlando_-_2013_chna.pdfFacility 5 -- Winter Park Memorial Hospitalhttps://www.floridahospital.com/sites/default/files/florida_hospital_winter_park_memorial_-_2013_chna.pdfFacility 6 -- Adventist La Grange Memorial Hospitalhttp://www.keepingyouwell.com/Portals/33/docs/Community%20Benefits/Adventist%20La%20Grange%20Hospital%202013%20CHNA.pdfFacility 7 -- Florida Hospital Kissimmeehttps://www.floridahospital.com/sites/default/files/florida_hospital_kissimmee_-_2013_chna.pdfFacility 8 -- FH Heartland Medical Centerhttps://www.floridahospital.com/sites/default/files/pdf/florida_hospital_heartland_2013_chna.pdfFacility 9 -- Central Texas Medical Centerhttp://www.ctmc.org/Portals/7/docs/Community%20Benefits/CTMC%20CHNA%202013.pdfFacility 10 -- Florida Hospital Apopkahttps://www.floridahospital.com/sites/default/files/florida_hospital_apopka_-_2013_chna.pdfFacility 11 -- FH Heartland Medical Center Lake Placidhttps://www.floridahospital.com/sites/default/files/pdf/florida_hospital_lake_placid_2013_chna.pdfFacility 12 -- Florida Hospital Wauchulahttps://www.floridahospital.com/sites/default/files/pdf/florida_hospital_wauchula_-_2013_chna.pdf
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