Department of the Treasury Internal Revenue Service
Public Charity Status and Public Support
Complete if the organization is a section 501(c)(3) organization or a section
4947(a)(1) nonexempt charitable trust.
Attach to Form 990 or Form 990-EZ. See separate instructions. Information about Schedule A (Form 990 or 990-EZ) and its instructions is at www.irs.gov/form990.
OMB No. 1545-0047
2013
Open to Public Inspection
Name of the organization
NORTH COAST HEALTH
Employer identification number
34-1536257
Part I
Reason for Public Charity Status
(All organizations must complete this part.) See instructions.
The organization is not a private foundation because it is: (For lines 1 through 11, check only one box.)
1
2
3
4
5
section 170(b)(1)(A)(iv). (Complete Part II.)
6
7
8
9
receipts from activities related to its exempt functions—subject to certain exceptions, and (2) no more than 331/3% of
its support from gross investment income and unrelated business taxable income (less section 511 tax) from businesses
acquired by the organization after June 30, 1975. See section 509(a)(2). (Complete Part III.)
10
11
e
By checking this box, I certify that the organization is not controlled directly or indirectly by one or more disqualified persons other than foundation managers and other than one or more publicly supported organizations described in section 509(a)(1) or section 509(a)(2).
f
If the organization received a written determination from the IRS that it is a Type I, Type II, or Type III supporting organization, check this box
..................................................
g
Since August 17, 2006, has the organization accepted any gift or contribution from any of the following persons?
(i) A person who directly or indirectly controls, either alone or together with persons described in (ii)
Yes
No
and (iii) below, the governing body of the supported organization?
................
11g(i)
(ii)
A family member of a person described in (i) above?
......................
11g(ii)
(iii)
A 35% controlled entity of a person described in (i) or (ii) above?
................
11g(iii)
h
Provide the following information about the supported organization(s).
(i) Name of supported organization
(ii) EIN
(iii) Type of organization (described on lines 1- 9 above or IRC section (see instructions))
(iv) Is the organization in col. (i) listed in your governing document?
(v) Did you notify the organization in col. (i) of your support?
(vi) Is the organization in col. (i) organized in the U.S.?
(vii) Amount of monetary support
Yes
No
Yes
No
Yes
No
Total
For Paperwork Reduction Act Notice, see the Instructions for Form 990 or 990EZ.
Cat. No. 11285F
Schedule A (Form 990 or 990-EZ) 2013
Schedule A (Form 990 or 990-EZ) 2013
Page 2
Part II
Support Schedule for Organizations Described in Sections 170(b)(1)(A)(iv) and 170(b)(1)(A)(vi) (Complete only if you checked the box on line 5, 7, or 8 of Part I or if the
organization failed to qualify under Part III. If the organization fails to
qualify under the tests listed below, please complete Part III.)
Section A. Public Support
Calendar year (or fiscal year beginning in)
(a) 2009
(b) 2010
(c) 2011
(d) 2012
(e) 2013
(f) Total
1
Gifts, grants, contributions, and membership fees received. (Do not include any "unusual grants.") ....
2
Tax revenues levied for the organization's benefit and either paid to or expended on its behalf.......
3
The value of services or facilities furnished by a governmental unit to the organization without charge..
4
Total. Add lines 1 through 3
5
The portion of total contributions by each person (other than a governmental unit or publicly supported organization) included
on line 1 that exceeds 2% of the amount shown on line 11, column (f)..
6
Public support. Subtract line 5 from line 4.
Section B. Total Support
Calendar year
(or fiscal year beginning in)
(a) 2009
(b) 2010
(c) 2011
(d) 2012
(e) 2013
(f) Total
7
Amounts from line 4..
8
Gross income from interest, dividends, payments received on securities loans, rents, royalties and income from similar sources...
9
Net income from unrelated business activities, whether or not the business is regularly carried on..
10
Other income. Do not include gain or loss from the sale of capital assets (Explain in Part IV.)..
11
Total support (Add lines 7 through 10).
12
Gross receipts from related activities, etc. (see instructions)
..................
12
13
First five years.
If the Form 990 is for the organization's first, second, third, fourth, or fifth tax year as a 501(c)(3) organization,
check this box and stop here.................................................
Section C. Computation of Public Support Percentage
14
Public support percentage for 2013 (line 6, column (f) divided by line 11, column (f))
.........
14
15
Public support percentage for 2012 Schedule A, Part II, line 14
...............
15
16a
33 1/3% support test—2013.
If the organization did not check the box on line 13, and line 14 is 33 1/3% or more, check this box
and stop here. The organization qualifies as a publicly supported organization
.......................
b
33 1/3% support test—2012.
If the organization did not check a box on line 13 or 16a, and line 15 is 33 1/3% or more, check this
box and stop here. The organization qualifies as a publicly supported organization
.....................
17a
10%-facts-and-circumstances test—2013.
If the organization did not check a box on line 13, 16a, or 16b, and line 14
is 10% or more, and if the organization meets the "facts-and-circumstances" test, check this box and stop here. Explain
in Part IV how the organization meets the "facts-and-circumstances" test. The organization qualifies as a publicly supported
organization
.....................................................
b
10%-facts-and-circumstances test—2012.
If the organization did not check a box on line 13, 16a, 16b, or 17a, and line
15 is 10% or more, and if the organization meets the "facts-and-circumstances" test, check this box and stop here.
Explain in Part IV how the organization meets the "facts-and-circumstances" test. The organization qualifies as a publicly supported organization
................................................
18
Private foundation.
If the organization did not check a box on line 13, 16a, 16b, 17a, or 17b, check this box and see
instructions
.....................................................
Schedule A (Form 990 or 990-EZ) 2013
Schedule A (Form 990 or 990-EZ) 2013
Page 3
Part III
Support Schedule for Organizations Described in Section 509(a)(2) (Complete only if you checked the box on line 9 of Part I or if the organization
failed to qualify under Part II. If the organization fails to qualify under
the tests listed below, please complete Part II.)
Section A. Public Support
Calendar year (or fiscal year beginning in)
(a) 2009
(b) 2010
(c) 2011
(d) 2012
(e) 2013
(f) Total
1
Gifts, grants, contributions, and membership fees received. (Do not include any "unusual grants.") .
3,229,380
4,296,161
5,264,340
4,538,232
6,065,558
23,393,671
2
Gross receipts from admissions, merchandise sold or services performed, or facilities furnished in any activity that is related to the organization's tax-exempt purpose......
4,379
3,948
6,621
4,021
1,144
20,113
3
Gross receipts from activities that are not an unrelated trade or business under section 513..
4
Tax revenues levied for the organization's benefit and either paid to or expended on its behalf...
5
The value of services or facilities furnished by a governmental unit to the organization without charge..
6
Total. Add lines 1 through 5.
3,233,759
4,300,109
5,270,961
4,542,253
6,066,702
23,413,784
7a
Amounts included on lines 1, 2, and 3 received from disqualified persons...
b
Amounts included on lines 2 and 3 received from other than disqualified persons that exceed the greater of $5,000 or 1% of the amount on line 13 for the year.
c
Add lines 7a and 7b..
8
Public support (Subtract line 7c from line 6.)
23,413,784
Section B. Total Support
Calendar year (or fiscal year beginning in)
(a) 2009
(b) 2010
(c) 2011
(d) 2012
(e) 2013
(f) Total
9
Amounts from line 6...
3,233,759
4,300,109
5,270,961
4,542,253
6,066,702
23,413,784
10a
Gross income from interest, dividends, payments received on securities loans, rents, royalties and income from similar sources..
105
940
1,352
1,286
749
4,432
b
Unrelated business taxable income (less section 511 taxes) from businesses acquired after June 30, 1975.
c
Add lines 10a and 10b.
105
940
1,352
1,286
749
4,432
11
Net income from unrelated business activities not included in line 10b, whether or not the business is regularly carried on.
20,125
7,575
27,700
12
Other income. Do not include gain or loss from the sale of capital assets (Explain in Part IV.)
..
13
Total support. (Add lines 9, 10c, 11, and 12.)..
3,253,989
4,308,624
5,272,313
4,543,539
6,067,451
23,445,916
14
First five years.
If the Form 990 is for the organization's first, second, third, fourth, or fifth tax year as a 501(c)(3) organization,
check this box and stop here.............................................
Section C. Computation of Public Support Percentage
15
Public support percentage for 2013 (line 8, column (f) divided by line 13, column (f))
.........
15
99.860 %
16
Public support percentage from 2012 Schedule A, Part III, line 15
...............
16
99.740 %
Section D. Computation of Investment Income Percentage
17
Investment income percentage for 2013 (line 10c, column (f) divided by line 13, column (f))
......
17
0 %
18
Investment income percentage from 2012 Schedule A, Part III, line 17
.............
18
19a
33 1/3% support tests—2013.
If the organization did not check the box on line 14, and line 15 is more than 33 1/3%, and line 17 is not more than 33 1/3%, check this box and stop here. The organization qualifies as a publicly supported organization
........
b
33 1/3% support tests—2012.
If the organization did not check a box on line 14 or line 19a, and line 16 is more than 33 1/3% and line 18 is not more than 33 1/3%, check this box and stop here. The organization qualifies as a publicly supported organization
.....
20
Private foundation.
If the organization did not check a box on line 14, 19a, or 19b, check this box and see instructions
.....
Schedule A (Form 990 or 990-EZ) 2013
Schedule A (Form 990 or 990-EZ) 2013
Page 4
Part IV
Supplemental Information.
Provide the explanations required by Part II, line 10; Part II, line 17a or 17b; and Part III, line 12. Also complete this part for any additional information. (See instructions).
Facts And Circumstances Test
Explanation
Schedule A (Form 990 or 990-EZ) 2013
Additional Data
Software ID:
Software Version:
-
TIN:
SCHEDULE O (Form 990 or 990-EZ)
Department of the Treasury Internal Revenue Service
Supplemental Information to Form 990 or 990-EZ
Complete to provide information for responses to specific questions on
Form 990 or to provide any additional information.
Attach to Form 990 or 990-EZ.
Information about Schedule O (Form 990 or 990-EZ) and its instructions is at
www.irs.gov/form990.
OMB No. 1545-0047
2013
Open to Public Inspection
Name of the organization
NORTH COAST HEALTH
Employer identification number
34-1536257
Return Reference
Explanation
FORM 990 - ORGANIZATION'S MISSION
NORTH COAST HEALTH (NCH) IS A FAITH-BASED FREE CLINIC SERVING LOW-INCOME UNINSURED MEN, WOMEN AND CHILDREN ON GREATER CLEVELAND'S WEST SIDE. WITH THE SUPPORT OF A NETWORK OF VOLUNTEER PHYSICIANS, NURSES AND OTHER VOLUNTEER CAREGIVERS, NCH IS ABLE TO PROVIDE PRIMARY HEALTH CARE, SPECIALTY REFERRALS, PRESCRIPTION ASSISTANCE, AND BEHAVIORAL HEALTH COUNSELING TO THE MEDICALLY UNDERSERVED. WE ARE OUR PATIENTS' MEDICAL HOME, PROVIDING A PATIENT-CENTERED SOURCE FOR PREVENTIVE CARE AND CHRONIC DISEASE MANAGEMENT FOR A PATIENT BASE THAT HAS MORE THAN DOUBLED IN THE PAST FIVE YEARS.
FORM 990, PAGE 2, PART III, LINE 4D
VISION: PARTNERS IN HEALTHCARE, BRIDGING THE GAP MISSION STATEMENT WE ARE A FAITH-BASED FREE CLINIC THAT PROVIDES AND OPTIMIZES ACCESS TO HEALTH CARE. DEFINING PRINCIPLES (VALUES) FAITH, COMPASSION, EXCELLENCE, TEAMWORK, STEWARDSHIP IN 2013, NORTH COAST HEALTH: SERVED 2,425 INDIVIDUALS, FOR A 7% INCREASE COMPARED TO 2012 REGISTERED 664 NEW PATIENTS. PROVIDED 9,454 SERVICES O 5,210 PRIMARY CARE VISITS ONSITE O 409 PRIMARY CARE VISITS OFFSITE O 2,074 SPECIALIST REFERRALS O AN ADDITIONAL 14,362 SERVICES, WHICH INCLUDES HELP WITH PRESCRIPTION ASSISTANCE FORMS, SPECIALTY REFERRALS, MEDICATION PICK-UP, NURSE VISITS AND LAB TESTING DISPENSED 4.6 MILLION IN PRESCRIPTION DRUGS: O 81,283 IN DRUG REPOSITORY MEDICATIONS O 2.6 MILLION IN MEDICATIONS ACQUIRED THROUGH PHARMACEUTICAL MANUFACTURER PATIENT ASSISTANCE PROGRAMS O 1.4 MILLION IN MEDICATIONS THROUGH THE ASTRA-ZENECA INSTITUTIONAL PATIENT ASSISTANCE PROGRAM (IPAP) O 435,919 IN MEDICATIONS PROVIDED BY MEDICATION SAMPLES O 18,493 IN AMERICARES PRESCRIPTION PROGRAMS IN 2013: OVER 120 VOLUNTEER PHYSICIANS, NURSES AND OTHER ADMINISTRATIVE VOLUNTEERS PROVIDED SERVICES VALUED AT OVER 241,000. (THIS DOES NOT INCLUDE THE VALUE OF SPECIALIST CARE, WHICH WE ARE UNABLE TO FULLY TRACK AT THIS TIME.) NCH IS THE ONLY ENTITY IN CUYAHOGA COUNTY OFFERING A DRUG REPOSITORY PROGRAM, MADE POSSIBLE THROUGH OUR PARTNERSHIP WITH PMG OF OHIO. NCH BECAME THE FIRST FREE CLINIC IN OHIO AND ONE OF THE FIRST IN THE NATION TO ACHIEVE RECOGNITION AS A PATIENT CENTERED MEDICAL HOME, LEVEL 3, BY THE NATIONAL COMMITTEE FOR QUALITY ASSURANCE (NCQA). IN SEPTEMBER, CHARITY NAVIGATOR, AMERICA'S LARGEST AND MOST-UTILIZED INDEPENDENT EVALUATOR OF CHARITIES, AWARDED NORTH COAST HEALTH ITS PRESTIGIOUS 4-STAR RATING FOR GOOD GOVERNANCE, SOUND FISCAL MANAGEMENT AND COMMITMENT TO ACCOUNTABILITY AND TRANSPARENCY. NORTH COAST HEALTH IS CURRENTLY THE ONLY FREE OR CHARITABLE CLINIC IN OHIO WITH SUCH A HIGH RATING AND IS ONE OF ONLY 12 OUT OF 1,200 FREE AND CHARITABLE CLINICS ACROSS THE COUNTRY TO EARN FOUR STARS. EXPANDED OUR CLINIC HOURS TO INCLUDE THREE REGULARLY SCHEDULED EVENINGS PER WEEK AND SATURDAYS - IN ADDITION TO OUR CLINICS HELD FIVE DAYS A WEEK DURING REGULAR BUSINESS HOURS OUR PATIENTS DEMOGRAPHIC DATA - 2013 UNDUPLICATED PATIENTS:2,425 GENDER MALE43% FEMALE57% AGE BIRTH TO AGE 19: 4% 20 - 34: 20% 35 - 54: 45% 55 - 64: 29% ANNUAL INCOME 0 - 9,999: 48% 10,000 - 20,000: 28% 20,001 - 30,000: 15% RESIDENCE LAKEWOOD: 37% CLEVELAND: 33% OTHER CUYAHOGA COUNTY SUBURBS: 24% LORAIN COUNTY SUBURBS: 6% HEALTH STATUS 75 - 80% OF OUR PATIENTS HAVE CHRONIC MEDICAL CONDITIONS. 45 - 50% HAVE MULTIPLE CHRONIC CONDITIONS. OUR AVERAGE PATIENT HAS A HOUSEHOLD INCOME OF LESS THAN 12,000 PER YEAR. RESEARCH HAS DEMONSTRATED A STRONG RELATIONSHIP BETWEEN SOCIOECONOMIC STATUS AND AN INCREASED RISK OF BEING AFFECTED BY HEALTH DISPARITIES. SOME EXAMPLES: JUST 4.3 PERCENT OF OHIOANS HAVE HAD ANGINA OR CORONARY HEART DISEASE, VS. 7.2 PERCENT OF LOW-INCOME INDIVIDUALS (CDC 2010). THIRTY-TWO PERCENT OF OHIOANS HAVE BEEN TOLD THEY HAVE HYPERTENSION, VS. 43 PERCENT OF LOW-INCOME INDIVIDUALS (CDC 2009). TEN PERCENT OF OHIOANS HAVE BEEN DIAGNOSED WITH DIABETES, VS. 18 PERCENT OF LOW-INCOME INDIVIDUALS (CDC 2010). AS AN NCQA-RECOGNIZED PATIENT-CENTERED MEDICAL HOME, WE ARE PROVIDING CARE THAT HAS BEEN PROVEN TO RESULT IN GREATER EQUITY IN HEALTH OUTCOMES FOR SOME OF THE MOST ECONOMICALLY VULNERABLE IN OUR COMMUNITY. PATIENT SURVEY RESULTS WE ARE POSITIVELY IMPACTING THE HEALTH OF SOME OF THE MOST ECONOMICALLY VULNERABLE MEMBERS OF OUR COMMUNITY, 80% OF WHOM HAVE CHRONIC DISEASES. ON OUR MOST RECENT PATIENT SURVEY: 98% OF OUR PATIENTS REPORTED THAT THEIR HEALTH HAS IMPROVED OR STABILIZED SINCE THEY BECAME OUR PATIENT; 23% REPORTED THAT THEY USE THE HOSPITAL ER LESS FREQUENTLY; 15% REPORTED LESS FREQUENT HOSPITALIZATIONS; 20% REPORTED THAT THEY WERE ABLE TO RETURN TO WORK AS A RESULT OF OUR CARE. DESPITE THE MANY CHANGES TRANSFORMING OUR NATION'S HEALTH CARE SYSTEM, THE NEED FOR OUR SERVICES CONTINUES. THERE ARE STILL FAMILIES HAVING TO MAKE THE CHOICE BETWEEN PAYING THEIR UTILITIES AND BUYING MEDICATIONS THEY NEED. THERE ARE STILL PEOPLE WHO CANNOT AFFORD THE DEDUCTIBLE OR COPAY THEIR INSURANCE PLANS REQUIRE BEFORE THEY CAN SEE A DOCTOR WHEN THEY ARE SICK. OUR AVERAGE PATIENT HAS A HOUSEHOLD INCOME OF LESS THAN 12,000 PER YEAR. WITHOUT NORTH COAST HEALTH, MOST WOULD NOT HAVE ACCESS TO A PROVIDER OF MEDICAL CARE. ON OUR MOST RECENT SURVEY, 78 PERCENT OF PATIENTS REPORTED THEY HAD NOWHERE ELSE TO GO FOR CARE OTHER THAN THE EMERGENCY ROOM BEFORE THEY FOUND US. CURRENT PROGRAMS, ACTIVITIES AND ACCOMPLISHMENTS IN 2013, WE SERVED 2,425 LOW-INCOME, UNINSURED PATIENTS AND DISPENSED 4.6 MILLION IN FREE PRESCRIPTION MEDICATION. WE STRIVE TO PROVIDE ACCESSIBLE, CONTINUOUS, COORDINATED AND COMPREHENSIVE PATIENT-CENTERED CARE THAT IS ON PAR IN QUALITY WITH THAT PROVIDED TO ANYONE OF GREATER ECONOMIC MEANS. THE SERVICES WE OFFER, THEREFORE, ARE INTEGRATED AND COORDINATED TO THIS END AND CONSIST OF THE FOLLOWING: PRIMARY CARE PROGRAM: OFFERED FIVE DAYS PER WEEK AND ON EVENINGS AND WEEKENDS CHRONIC ILLNESS MANAGEMENT PROGRAM: GEARED TOWARD PATIENTS WITH COMMONLY DIAGNOSED CHRONIC CONDITIONS AND MANAGED BY A COORDINATED TEAM OF NCH CAREGIVERS, WITH THE GOALS OF IMPROVING THE QUALITY OF CARE PROVIDED TO THOSE WITH CHRONIC ILLNESSES AND PREVENTING AND MINIMIZING COMPLICATIONS RELATED TO CHRONIC ILLNESS WOMEN'S HEALTH PROGRAM: INCLUDES PREVENTIVE BREAST HEALTH AND GYNECOLOGICAL SCREENINGS AND CARE PRESCRIPTION ASSISTANCE PROGRAM: ENABLES OUR PATIENTS WITH CHRONIC ILLNESSES TO RECEIVE FREE OR LOW-COST MEDICATIONS TO MANAGE THEIR DISEASES AND PREVENT COMPLICATIONS; ALSO ENABLES THE PROVISION OF AGE- APPROPRIATE IMMUNIZATIONS AND HOME HEALTH SUPPLIES TO PATIENTS SPECIALTY REFERRAL PROGRAM: ALLOWS OUR PATIENTS TO ACCESS SPECIALTY CARE DONATED BY OUR VOLUNTEER REFERRAL PHYSICIAN NETWORK AND THROUGH CUYAHOGA HEALTH ACCESS PARTNERSHIP (CHAP) BEHAVIORAL HEALTH CASE MANAGEMENT PROGRAM: THROUGH COLLABORATION WITH THE CENTERS FOR FAMILIES AND CHILDREN, PROVIDES BEHAVIORAL HEALTH THERAPY AND CASE MANAGEMENT SERVICES TO PATIENTS WITH DEPRESSION. ON OUR MOST RECENT SURVEY, 96 PERCENT OR MORE OF PATIENTS SURVEYED AGREED OR STRONGLY AGREED WITH THE FOLLOWING STATEMENTS: THE MEDICAL CARE I RECEIVE IS EXCELLENT. DURING MEDICAL VISITS, I AM ALWAYS ALLOWED TO SAY EVERYTHING I THINK IS IMPORTANT. STAFF GAVE ME AN EXPLANATION ABOUT MY PROBLEM OR ILLNESS THAT I COULD UNDERSTAND. THE STAFF WHO TREAT ME HAVE AN INTEREST IN ME AS A PERSON. I AM TREATED WITH DIGNITY AND RESPECT AT NCH. STAFF CONSISTENTLY PAYS ATTENTION TO MY PRIVACY. I WOULD RECOMMEND NCH TO FRIENDS AND FAMILY FOR MEDICAL CARE. WE RECENTLY PURSUED AND WERE AWARDED A GRANT BY THE SAINT LUKE'S FOUNDATION TO IMPROVE OUR PATIENT OUTREACH COMMUNICATIONS. WE BEGAN BY CONDUCTING RESEARCH WITH LOW-INCOME INDIVIDUALS TO TEST BOTH THE AWARENESS AND REPUTATION OF OUR ORGANIZATION. TWO KEY FINDINGS WERE: A SIGNIFICANT PERCENTAGE OF THOSE MOST IN NEED WERE NOT AWARE OF OUR SERVICES; AND OUR NAME, ESPECIALLY THE WORD "MINISTRY," MADE THEM THINK WE WERE A CHURCH. TO REDUCE CONSUMER CONFUSION AND INCREASE AWARENESS BY THOSE WHO COULD MOST BENEFIT FROM OUR CARE, OUR BOARD OF DIRECTORS VOTED TO CHANGE THE NAME OF OUR ORGANIZATION FROM NORTH COAST HEALTH MINISTRY TO NORTH COAST HEALTH, EFFECTIVE FEBRUARY 2014. CURRENT INITIATIVES AND PLANS FOR 2014: LAST YEAR, OUR BOARD OF DIRECTORS COMPLETED A STRATEGIC PLANNING PROCESS TO ADDRESS HOW WE WILL REMAIN A RELEVANT AND VALUE-ADDED MEMBER OF GREATER CLEVELAND'S HEALTH CARE SAFETY NET DURING THIS TIME OF UNPRECEDENTED CHANGE. MOST SIGNIFICANTLY, THE BOARD APPROVED THE INCLUSION OF INDIVIDUALS COVERED BY MEDICAID, MEDICARE AND OTHER PROGRAMS IN OUR PATIENT MIX BEGINNING IN JANUARY 2014. APPROXIMATELY 70 PERCENT OF OUR CURRENT PATIENTS ARE ELIGIBLE FOR THE NEWLY EXPANDED MEDICAID PROGRAM, AND ASSISTING THEM WITH ENROLLMENT IS ONE OF OUR CURRENT CHALLENGES. MANY PROVIDERS IN OUR AREA, HOWEVER, DO NOT ACCEPT MEDICAID OR HAVE CAPPED THE NUMBER OF MEDICAID PATIENTS THEY WILL SEE, AND IT WAS IMPORTANT TO OUR BOARD THAT OUR ORGANIZATION CONTINUE TO PROVIDE ACCESS TO CARE FOR THE LOW-INCOME. ACCESS TO COVERAGE DOES NOT NECESSARILY MEAN ACCESS TO CARE IF YOU CAN'T FIND A PROVIDER WHO WILL SEE YOU. WE IMPLEMENTED A NEW CHARITABLE CARE PROGRAM IN APRIL THAT ALLOWS FOR THE PROVISION OF FREE CARE TO LOW-INCOME INDIVIDUALS EXEMPTED FROM THE REQUIREMENT TO HAVE INSURANCE OR INELIGIBLE FOR COVERAGE, SUCH AS THE UNDOCUMENTED. FREE CARE IS ALSO NOW AVAILABLE TO THE NEW CLASS OF "UNDERINSURED" - PEOPLE WHO NOW HAVE INSURANCE BUT WHOSE INCOMES ARE TOO LOW TO BE ABLE TO MEET THE OUT-OF-POCKET COSTS THEIR PLANS REQUIRE FOR PRESCRIPTION MEDICATIONS, CHRONIC CARE AND OTHER SERVICES. WE HAVE ENCOUNTERED MANY EXAMPLES OF PATIENTS WHOSE INCOMES ARE IN THE RANGE OF 20,000 PER YEAR BUT HAVE PLANS WITH DEDUCTIBLES OF 5,000 OR 6,500 AND REQUIR
FORM 990, PAGE 6, PART VI, LINE 11B
COPIES OF COMPLETE RETURN ARE E-MAILED TO TRUSTEES FOR REVIEW PRIOR TO FILING
FORM 990, PAGE 6, PART VI, LINE 12C
THE CONFLICT OF INTEREST DISCLOSURE STATEMENT IS DISTRIBUTED ANNUALLY TO EACH BOARD MEMBER FOR SIGNATURE. THE STATEMENTS ARE KEPT ON FILE AT THE OFFICES OF NORTH COAST HEALTH MINISTRY.
FORM 990, PAGE 6, PART VI, LINE 15A
EXECUTIVE COMMITTEE RECOMMENDS SALARY OF THE EXECUTIVE DIRECTOR DURING AN EXECUTIVE SESSION OF THE ANNUAL MEETING OF THE BOARD. SALARY COMPARABILITY DATA IS COLLECTED FROM APPROPRIATE SOURCES FOR THE BOARD'S REVIEW.
FORM 990, PAGE 6, PART VI, LINE 15B
ANNUAL STAFF REVIEWS ARE CONDUCTED BY IMMEDIATE SUPERVISOR AND EXECUTIVE DIRECTOR. THE BOARD OF DIRECTORS CONDUCTS AN ANNUAL REVIEW OF THE EXECUTIVE DIRECTOR. THE EXECUTIVE DIRECTOR SUBMITS STAFF SALARY RECOMMENDATIONS TO THE EXECUTIVE COMMITTEE FOR REVIEW AND APPROVAL.
FORM 990, PAGE 6, PART VI, LINE 19
DOCUMENTS ARE MADE AVAILABLE TO THE PUBLIC UPON REQUEST.
For Paperwork Reduction Act Notice, see the Instructions for Form 990 or 990-EZ.