Attach to Form 990 or Form 990-EZ.
See separate instructions.
Information about Schedule A (Form 990 or 990-EZ) and its instructions is at www.irs.gov/form990.
| (i) Name of supported organization | (ii) EIN | (iii) Type of organization (described on lines 1- 9 above or IRC section (see instructions)) | (iv) Is the organization in col. (i) listed in your governing document? | (v) Did you notify the organization in col. (i) of your support? | (vi) Is the organization in col. (i) organized in the U.S.? | (vii) Amount of monetary support | |||
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| Yes | No | Yes | No | Yes | No | ||||
| Total | |||||||||
Calendar year (or fiscal year beginning in) ![]() |
(a) 2009 | (b) 2010 | (c) 2011 | (d) 2012 | (e) 2013 | (f) Total | |
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| 1 | Gifts, grants, contributions, and membership fees received. (Do not include any "unusual grants.") .... | ||||||
| 2 | Tax revenues levied for the organization's benefit and either paid to or expended on its behalf....... | ||||||
| 3 | The value of services or facilities furnished by a governmental unit to the organization without charge.. | ||||||
| 4 | Total. Add lines 1 through 3 | ||||||
| 5 | The portion of total contributions by each person (other than a governmental unit or publicly supported organization) included on line 1 that exceeds 2% of the amount shown on line 11, column (f).. | ||||||
| 6 | Public support. Subtract line 5 from line 4. | ||||||
Calendar year
(or fiscal year beginning in) ![]() |
(a) 2009 | (b) 2010 | (c) 2011 | (d) 2012 | (e) 2013 | (f) Total | |
|---|---|---|---|---|---|---|---|
| 7 | Amounts from line 4.. | ||||||
| 8 | Gross income from interest, dividends, payments received on securities loans, rents, royalties and income from similar sources... | ||||||
| 9 | Net income from unrelated business activities, whether or not the business is regularly carried on.. | ||||||
| 10 | Other income. Do not include gain or loss from the sale of capital assets (Explain in Part IV.).. | ||||||
| 11 | Total support (Add lines 7 through 10). | ||||||






Calendar year (or fiscal year beginning in) ![]() |
(a) 2009 | (b) 2010 | (c) 2011 | (d) 2012 | (e) 2013 | (f) Total | |
|---|---|---|---|---|---|---|---|
| 1 | Gifts, grants, contributions, and membership fees received. (Do not include any "unusual grants.") . | ||||||
| 2 | Gross receipts from admissions, merchandise sold or services performed, or facilities furnished in any activity that is related to the organization's tax-exempt purpose...... | ||||||
| 3 | Gross receipts from activities that are not an unrelated trade or business under section 513.. | ||||||
| 4 | Tax revenues levied for the organization's benefit and either paid to or expended on its behalf... | ||||||
| 5 | The value of services or facilities furnished by a governmental unit to the organization without charge.. | ||||||
| 6 | Total. Add lines 1 through 5. | ||||||
| 7a | Amounts included on lines 1, 2, and 3 received from disqualified persons... | ||||||
| b | Amounts included on lines 2 and 3 received from other than disqualified persons that exceed the greater of $5,000 or 1% of the amount on line 13 for the year. | ||||||
| c | Add lines 7a and 7b.. | ||||||
| 8 | Public support (Subtract line 7c from line 6.) | ||||||
Calendar year (or fiscal year beginning in) ![]() |
(a) 2009 | (b) 2010 | (c) 2011 | (d) 2012 | (e) 2013 | (f) Total | |
|---|---|---|---|---|---|---|---|
| 9 | Amounts from line 6... | ||||||
| 10a | Gross income from interest, dividends, payments received on securities loans, rents, royalties and income from similar sources.. | ||||||
| b | Unrelated business taxable income (less section 511 taxes) from businesses acquired after June 30, 1975. | ||||||
| c | Add lines 10a and 10b. | ||||||
| 11 | Net income from unrelated business activities not included in line 10b, whether or not the business is regularly carried on. | ||||||
| 12 | Other income. Do not include gain or loss from the sale of capital assets (Explain in Part IV.) .. | ||||||
| 13 | Total support. (Add lines 9, 10c, 11, and 12.).. | ||||||




| Facts And Circumstances Test |
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| Explanation |
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| Software ID: | |
| Software Version: |
Attach to Form 990 or 990-EZ.
Information about Schedule O (Form 990 or 990-EZ) and its instructions is at| Return Reference | Explanation |
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| FORM 990, PART III, LINE 4A - EXEMPT PURPOSE AND ACHIEVEMENTS | I. CORPORATE STRUCTURE, PURPOSE, GOVERNANCE GROUP HEALTH PLAN, INC. (GHI) IS A MINNESOTA NON-PROFIT CORPORATION AND LICENSED HEALTH MAINTENANCE ORGANIZATION (HMO) RECOGNIZED AS EXEMPT FROM FEDERAL INCOME TAX UNDER INTERNAL REVENUE CODE (IRC) SECTION 501(C)(3) AND IS PART OF THE FAMILY OF HEALTHPARTNERS ORGANIZATIONS (HEALTHPARTNERS), AN INTEGRATED SYSTEM OF HEALTH FINANCING, CARE DELIVERY, AND SUPPORT SERVICES PROVIDING HEALTH PLAN SERVICES TO OVER 1,165,000 MEMBERS AND DELIVERING CARE TO OVER 4,500,000 PATIENT ENCOUNTERS, PRIMARILY IN MINNESOTA AND WESTERN WISCONSIN. HEALTHPARTNERS' MISSION IS TO IMPROVE HEALTH AND WELL-BEING IN PARTNERSHIP WITH OUR MEMBERS, PATIENTS AND COMMUNITY. HEALTHPARTNERS SEEKS TO TRANSFORM HEALTHCARE THROUGH A RELENTLESS FOCUS ON THE TRIPLE AIM - PROVIDING EXCEPTIONAL EXPERIENCE FOR THE INDIVIDUAL, IMPROVING THE HEALTH OF THE POPULATION, AND IMPROVING AFFORDABILITY - ALL AT THE SAME TIME. HEALTHPARTNERS INCLUDES AN ARRAY OF TAX-EXEMPT AND TAXABLE ENTITIES - INCLUDING FIVE HOSPITALS AND THEIR RELATED FOUNDATIONS, TWO HEALTH MAINTENANCE ORGANIZATIONS, FOUR NON-PROFIT PHYSICIAN GROUPS, HOME CARE, TRANSITIONAL CARE, MEDICAL EQUIPMENT, A THIRD PARTY ADMINISTRATOR THAT SERVES SELF INSURED EMPLOYERS, AND MANY MORE. A COMPLETE LISTING OF ALL HEALTHPARTNERS ORGANIZATIONS, FOR WHICH HPI IS THE PARENT ORGANIZATION AND THE REPORTING RELATIONSHIP BETWEEN EACH OF THOSE ORGANIZATIONS, CAN BE FOUND ON SCHEDULE R WITHIN THIS 990 RETURN. HEALTHPARTNERS, INC. (HPI) IS THE PARENT ENTITY OF HEALTHPARTNERS AND IS A MINNESOTA NON-PROFIT CORPORATION AND LICENSED HEALTH MAINTENANCE ORGANIZATION (HMO) RECOGNIZED AS EXEMPT FROM FEDERAL INCOME TAX UNDER IRC SECTION 501(C)(4) AND IS THE SOLE CORPORATE MEMBER OF GHI. GHI IS THE SOLE CORPORATE MEMBER OF PHYSICIANS NECK & BACK CLINICS (PNBC), WHICH EMPLOYS PHYSICIANS AND SUPPORT STAFF TO PROVIDE TREATMENT OF CHRONIC NECK AND/OR BACK PAIN. PNBC IS A MINNESOTA NOT FOR PROFIT CORPORATION THAT IS TAX-EXEMPT UNDER IRC SECTION 501(C)(3). GHI IS COMMITTED TO IMPROVING THE HEALTH OF THE COMMUNITY BY PROVIDING PREPAID MEDICAL AND DENTAL CARE TO ITS ENROLLED MEMBERS, MEDICAL AND DENTAL CARE TO FEE FOR SERVICE PATIENTS, INCREASING ACCESS TO AFFORDABLE MEDICAL AND DENTAL CARE IN THE COMMUNITY AND RAISING THE STANDARDS OF MEDICAL AND DENTAL CARE IN THE COMMUNITY. THE GHI STAFF MODEL HMO COMBINES FINANCING AND HEALTH CARE SERVICES FOR THE PURPOSE OF IMPROVING THE HEALTH OF ITS MEMBERS AND PATIENTS. GHI OFFERS COMMERCIAL HMO PRODUCTS, INDIVIDUAL/CONVERSION PRODUCTS, AND MEDICARE COST PRODUCTS. PEOPLE WHO ENROLL IN A GHI MANAGED CARE PRODUCT RECEIVE A FULL RANGE OF PREPAID HEALTH CARE SERVICES, INCLUDING PROFESSIONAL CARE IN HOSPITALS, PHYSICIAN SERVICES, IMAGING AND LABORATORY SERVICES, VARIOUS THERAPIES, PREVENTIVE SERVICES, HEALTH EDUCATION AND CERTAIN PRESCRIPTION DRUGS. ADDITIONALLY, GHI'S EMPLOYED AND CONTRACTED PHYSICIANS PROVIDE A SUBSTANTIAL AMOUNT OF HEALTH CARE SERVICES TO A WIDE ARRAY OF PATIENTS WHO ARE NOT ENROLLED IN GHI'S MANAGED CARE PRODUCTS, SOME OF WHOM ARE UNINSURED OR UNDERINSURED. GHI ALSO OPERATES A MEDICARE-CERTIFIED AND MINNESOTA-LICENSED HOSPICE PROGRAM FOR PATIENTS WITH A TERMINAL DIAGNOSIS OF SIX MONTHS OR LESS. HEALTHPARTNERS OPERATES A PATIENT COUNCIL THAT GIVES MEMBERS AND PATIENTS A FORUM TO PROVIDE INPUT TO IMPROVE HEALTHPARTNERS PROGRAMS AND SERVICES. THE PATIENT COUNCIL IS MADE UP OF A GROUP OF 15 HEALTH PLAN MEMBERS WHO MEET TEN TIMES ANNUALLY AND PROVIDE FEEDBACK ON A VARIETY OF HEALTH CARE TOPICS. THIS FEEDBACK IS INCORPORATED IN THE DESIGN AND PLANNING OF PROGRAMS AND SERVICES. ON JANUARY 1, 2013, PARK NICOLLET HEALTH SERVICES (PNHS), AND ITS SUBSIDIARIES JOINED THE FAMILY OF HEALTHPARTNERS ORGANIZATIONS. PNHS PROVIDES CARE AND SUPPORT TO MINNEAPOLIS AND WEST METRO COMMUNITIES THROUGH AN ACUTE CARE HOSPITAL LICENSED FOR 426 BEDS, 593 FULL-TIME-EQUIVALENT PHYSICIANS PRACTICING 45 SPECIALTIES AT 20 PRIMARY CARE CLINICS, 2 AMBULATORY SURGERY CENTERS, 11 RETAIL PHARMACIES AND 8 HEALTHCARE PRODUCT RETAIL STORES. AS A RESULT OF THE COMBINATION OF HEALTHPARTNERS AND PNHS, A NEW LOGO WAS ESTABLISHED AS A VISUAL SYMBOL OF THIS RELATIONSHIP. II. HMO PRODUCTS AND MEMBERS HPI, GHI AND HEALTHPARTNERS INSURANCE COMPANY (HPIC) PROVIDE COMMERCIAL GROUP, COMMERCIAL INDIVIDUAL, MEDICARE, AND MEDICAID MANAGED CARE PRODUCTS TO THEIR MEMBERS. IN 2013, THESE ORGANIZATIONS PROVIDED COMPREHENSIVE, PREPAID HEALTH CARE SERVICES TO 855,558 FULLY INSURED MEMBERS, ENCOMPASSING BOTH MEDICAL AND DENTAL PRODUCTS. THESE MEMBERS FIT WITHIN THE FOLLOWING CATEGORIES: 312,422 FULLY INSURED COMMERCIAL GROUP MEDICAL MEMBERS; 29,315 FULLY INSURED INDIVIDUAL MEMBERS; 47,950 MEDICARE (INCLUDES COST, SUPPLEMENT/SELECT, AND MEDICARE ADVANTAGE PLAN, BOTH GROUP AND INDIVIDUAL) MEMBERS; 83,725 PREPAID STATE HEALTHCARE PROGRAM MEMBERS, INCLUDING HMO PRODUCTS FOR MEDICARE/MEDICAID DUAL ELIGIBLE, LOW-INCOME PREGNANT WOMEN, FAMILIES WITH CHILDREN, AND LOW-INCOME ADULTS; AND 382,146 DENTAL MEMBERS. IN ADDITION, HEALTHPARTNERS ALSO PROVIDES ADMINISTRATIVE SERVICES, THROUGH HEALTHPARTNERS ADMINISTRATORS, INC. (HPAI), TO 487,796 SELF INSURED COMMERCIAL MEMBERS. III. PROVISION OF SERVICES TO MEMBERS AND NON-MEMBERS THROUGH EMPLOYED AND CONTRACTED PHYSICIANS GHI PROVIDED COVERAGE TO MEMBERS AND SERVICES TO PATIENTS THROUGH A BROAD NETWORK OF HOSPITALS AND CLINICS INCLUDING THOSE STAFFED BY GHI EMPLOYED PHYSICIANS. GHI'S EMPLOYED "STAFF MODEL" PHYSICIANS AND DENTISTS ARE KNOWN AS HPMG AND HEALTHPARTNERS DENTAL GROUP (HPDG) RESPECTIVELY. HPMG IS ONE OF MINNESOTA'S LARGEST MEDICAL GROUPS. HPMG EMPLOYED APPROXIMATELY 599 FULL TIME EQUIVALENT PHYSICIANS. HPMG PHYSICIANS PRACTICE IN MORE THAN 36 MEDICAL AND SURGICAL SPECIALTIES. HPDG EMPLOYS AN AVERAGE OF 60 DENTISTS AND CONTRACTS WITH AN ADDITIONAL 2,200 + DENTISTS IN THE HEALTHPARTNERS DENTAL NETWORK TO PROVIDE DENTAL CARE. HPDG DENTISTS REPRESENT FIVE DENTAL SPECIALTIES AS WELL AS GENERAL DENTISTRY. HPDG OWNS AND OPERATES 16 DENTAL CLINICS AND A DENTAL SPECIALTY CLINIC. HPDG IS A CRITICAL ACCESS PROVIDER OF DENTAL SERVICES THAT MEANS THAT A SIGNIFICANT NUMBER OF ITS PATIENTS ARE ENROLLED IN A GOVERNMENT PROGRAM. HPDG HAS THE LARGEST NUMBER OF GOVERNMENT PROGRAM-DENTAL PATIENTS IN THE STATE. HPDG OPENED A UNIQUE DENTAL CLINIC IN ST. PAUL IN 2005 THAT PROVIDES INTERPRETER SERVICES AND SAME-DAY ACCESS TO URGENT CARE AND APPOINTMENTS. THIS MODEL OF CARE HAS BEEN ADOPTED BY THE MINNESOTA LEGISLATURE'S "DENTAL ACCESS ADVISORY COMMITTEE" AND WAS IMPLEMENTED AT OTHER CLINICS IN THE STATE. IN ADDITION TO PROVIDING CARE TO PERSONS ENROLLED IN GHI'S HMO PRODUCTS, HPMG AND HPDG WORKS TOGETHER TO IMPROVE THE HEALTH OF THE COMMUNITY BY PROVIDING MEDICAL AND DENTAL CARE TO A GROWING NUMBER OF PATIENTS WHO ARE MEMBERS OF HPI, HPIC, HPAI, UNRELATED MANAGED CARE ORGANIZATIONS, INSURED BY COMMERCIAL PAYERS, SELF-PAY PATIENTS AND/OR CHARITY CARE PATIENTS. HPMG AND HPDG FOCUS THEIR EFFORTS ON COMPASSIONATE, PATIENT-CENTERED CARE, RANGING FROM PREVENTIVE CARE TO MANAGEMENT OF PATIENTS WITH ACUTE AND/OR CHRONIC CONDITIONS. HEALTHPARTNERS' CONTRACTED NETWORK INCLUDES HIGHLY SPECIALIZED REFERRAL PHYSICIANS AND HOSPITALS IN THE SERVICE AREA, INCLUDING REGIONS HOSPITAL, WHICH IS PART OF THE HEALTHPARTNERS FAMILY OF ORGANIZATIONS. BESIDES CONTRACTING WITH HOSPITALS IN THE SERVICE AREA, HEALTHPARTNERS ALSO PROVIDES EMERGENCY CARE FOR MEMBERS OUTSIDE THE SERVICE NETWORK. GHI EMPLOYED PROFESSIONALS PROVIDE SERVICES IN OVER 30 UNRELATED ORGANIZATIONS' PRIMARY CARE CLINICS LOCATED THROUGHOUT THE TWIN CITIES REGION, AS WELL AS IN HOSPITALS IN WESTERN WISCONSIN. ELEVEN NEW LOCATIONS WERE ADDED IN 2013 INDICATED GROWTH IN OUR HOSPITAL, CLINIC AND WORK SITE LOCATIONS. THE NEW ADDITIONS OFFER HIGH-QUALITY AFFORDABLE CARE FOR OUR COMMUNITY. THE NEW ADDITIONS INCLUDED: - AMERY REGIONAL MEDICAL CENTER - CHAMPLIN CLINIC - HIGHLAND PARK CLINIC - HUGO CLINIC (PARTNERSHIP WITH CHILDREN'S HOSPITALS & CLINICS OF MINNESOTA) - NEW RICHMOND CLINIC - PLYMOUTH CLINIC - RIVER VALLEY DENTAL CLINIC - RIVERWAY CLINIC - TARGET HEADQUARTERS CLINIC - THE GROVE SPECIALTY CLINIC IN MAPLE GROVE - THREE WELL-AT-WORK CLINICS |
| FORM 990, PART III, LINE 4A | GHI EMPLOYED PHYSICIANS ARE THE PRIMARY PHYSICIAN GROUP AFFILIATED WITH REGIONS HOSPITAL. REGIONS HOSPITAL IS THE ONLY LEVEL I ADULT AND PEDIATRIC TRAUMA CENTER IN THE EAST METRO OF THE TWIN CITIES. IN 2013, REGIONS HOSPITAL PROVIDED $62.2 MILLION IN CHARITY CARE CHARGES ($21.4 MILLION IN CHARITY CARE COSTS) TO CARE FOR 43,237 PATIENTS WHO DID NOT HAVE INSURANCE OR COULD NOT AFFORD CARE. HOSPICE AND PALLIATIVE CARE (HPC) GHI ALSO OPERATES HEALTHPARTNERS HOSPICE AND PALLIATIVE CARE (HPC), A COMPREHENSIVE CARE PROGRAM FOR PATIENTS WITH A TERMINAL DIAGNOSIS OF SIX MONTHS OR LESS. HPC IS MEDICARE-CERTIFIED AND LICENSED BY THE STATE OF MINNESOTA. WITH AN EMPHASIS ON ENABLING PATIENTS TO REMAIN IN THEIR HOMES FOR AS LONG AS POSSIBLE, HOSPICE TEAMS INCLUDE SPECIALLY-TRAINED HPMG PHYSICIANS AND NURSES, SOCIAL WORKERS, HOME HEALTH AIDES, VOLUNTEERS, CHAPLAINS AND COUNSELORS WHO TOGETHER PROVIDE, EMOTIONAL, SPIRITUAL, AND MEDICAL SUPPORT. IV. BENEFITS TO MEMBERS AND THE COMMUNITY IN 2012 TOGETHER WITH THE HEALTHPARTNERS FAMILY OF ORGANIZATIONS, GHI SEEKS TO BE THE BEST AND MOST TRUSTED PROVIDER OF HEALTH CARE, HEALTH PROMOTION, HEALTH CARE FINANCING AND HEALTH CARE ADMINISTRATION IN THE UNITED STATES. HEALTHPARTNERS IS WORKING TO TRANSFORM HEALTH CARE BY DELIVERING OUTSTANDING CARE AND SERVICE THAT IS CONSISTENT WITH THE INSTITUTE FOR HEALTHCARE IMPROVEMENT'S "TRIPLE AIM" INITIATIVE. THE "TRIPLE AIM" SEEKS TO SIMULTANEOUSLY OPTIMIZE THE HEALTH OF THE POPULATION, THE EXPERIENCE OF EACH INDIVIDUAL AND REDUCE PER CAPITA HEALTH CARE COSTS. TRIPLE AIM HEALTHPARTNERS IS WORKING TO TRANSFORM HEALTH CARE BY DELIVERING OUTSTANDING CARE AND SERVICE THAT IS CONSISTENT WITH THE INSTITUTE FOR HEALTHCARE IMPROVEMENT'S "TRIPLE AIM" INITIATIVE. HEALTHPARTNERS IS ONE OF 12 ORGANIZATIONS PARTICIPATING IN THE INSTITUTE FOR HEALTHCARE IMPROVEMENT'S TRIPLE AIM PROJECT, AN INTERNATIONAL INITIATIVE TO DEVELOP MODELS OF CARE THAT SIMULTANEOUSLY OPTIMIZE THE HEALTH OF THE POPULATION, THE EXPERIENCE OF EACH INDIVIDUAL AND REDUCE PER CAPITA HEALTH CARE COSTS. THE INSTITUTE FOR HEALTHCARE IMPROVEMENT (IHI) SELECTED HEALTHPARTNERS IN 2007 FOR THIS MULTI-YEAR PROJECT BASED ON CURRENT INITIATIVES HEALTHPARTNERS HAD IN PLACE THAT SUPPORT THE TRIPLE AIM. BEING PART OF AN INTEGRATED ORGANIZATION ALLOWS ENTITIES TO ADOPT AND SHARE IMPROVEMENTS SUCH AS BEST PRACTICES AND PATIENT EDUCATION MATERIALS ACROSS THE SYSTEM. HEALTHPARTNERS CONTINUES TO WORK WITH THE TRIPLE AIM AS WE WORK TOWARDS EXCELLENCE IN HEALTHCARE. HEALTHPARTNERS IS DRIVING CHANGE THAT HELPS OUR MEMBERS LIVE HEALTHIER LIVES AND LOWERS COSTS. THROUGH OUR UNIQUE WELLNESS PROGRAMS, ADVOCACY EFFORTS AND INNOVATIVE PAYMENT APPROACHES WHICH INCENT AND REWARD QUALITY, WE ARE ABLE TO PROVIDE BETTER VALUE FOR OUR CUSTOMERS. WE COLLABORATE WITH OTHER PLANS, CARE PROVIDERS AND NON-PROFIT ORGANIZATIONS IN THE REGION AND THROUGHOUT THE NATION TO INCREASE ACCESS, CREATE AND DISSEMINATE QUALITY MEASURES AND INITIATIVES, PARTICIPATE IN DEVELOPMENT OF PUBLIC POLICY AND COLLABORATE ON SYSTEM IMPROVEMENTS. BY PARTNERING WITH PROVIDERS, MEMBERS, PURCHASERS, AND THE COMMUNITY, WE ARE LEVERAGING OUR PLAN CAPABILITIES TO DEVELOP INITIATIVES, WHICH IMPROVE HEALTH, MEMBER EXPERIENCE AND AFFORDABILITY. GHI, ALONG WITH ITS SUBSIDIARY PNBC, WORKS WITH THE OTHER EXEMPT ORGANIZATIONS WITHIN HEALTHPARTNERS TO ACHIEVE THESE AIMS WITH MAXIMUM EFFICIENCY AND COLLABORATION. FOR EXAMPLE, WHEN ONE ENTITY DEVELOPS A BEST PRACTICE, PATIENT EDUCATION MATERIALS, OR SYSTEM IMPROVEMENTS, THE BENEFITS ARE SPREAD TO MEMBERS AND PATIENTS THROUGHOUT THE INTEGRATED SYSTEM. 2013 COMMUNITY BENEFIT ACTIVITIES INCLUDED: A. PROVIDING CARE TO NON-MEMBERS UNABLE TO PAY IN ADDITION TO PROVIDING DIRECT CARE TO PERSONS ENROLLED IN GHI'S HMO PRODUCTS, HPMG PHYSICIANS SERVE PATIENTS WHO ARE UNINSURED AND UNABLE TO PAY FOR CARE. GHI EMPLOYS FINANCIAL COUNSELORS WHO PROVIDE PATIENTS WITH OPTIONS WHEN THEY ARE UNINSURED OR UNDERINSURED. FINANCIAL COUNSELORS LINK PATIENTS TO COMMUNITY RESOURCES, PROVIDE INFORMATION AND ASSISTANCE ON HPMG'S FINANCIAL ASSISTANCE PROGRAM AND ASSISTANCE WITH APPLYING FOR MINNESOTA HEALTH CARE PROGRAMS THROUGH THE MINNESOTA DEPARTMENT OF HUMAN SERVICES. GHI ALSO HELPS PATIENTS WHO ARE UNABLE TO PAY FOR PRESCRIPTION DRUGS OR DO NOT HAVE PRESCRIPTION INSURANCE COVERAGE BY PROVIDING ASSISTANCE THROUGH THE MENTAL HEALTH DRUG ASSISTANCE PROGRAM (MDHAP) WHICH PROVIDES MEDICATIONS TO MEDICAL ASSISTANCE PATIENTS. B. MEDICAL EDUCATION ABOUT 500 RESIDENT PHYSICIANS AND 1,275 STUDENTS TO RECEIVE CLINICAL EXPERIENCE AND EDUCATION THROUGH THE PARTNERSHIP WITH THE UNIVERSITY OF MINNESOTA MEDICAL SCHOOL AND THE HEALTHPARTNERS INSTITUTE FOR EDUCATION AND RESEARCH (THE INSTITUTE) EACH YEAR. MORE THAN 300 CLINICIAN EDUCATORS SERVE AS FACULTY, MENTORS AND PRECEPTORS. IN ADDITION, MORE THAN 20,000 HEALTH PROFESSIONALS PARTICIPATE IN THE INSTITUTE'S CONTINUING EDUCATION ACTIVITIES, INCLUDING MORE THAN 5,750 PARTICIPANTS IN CLINICAL SIMULATION TRAINING. HEALTHPARTNERS COLLABORATE WITH THE INSTITUTE TO CONTRACT WITH OVER 35 EDUCATIONAL INSTITUTIONS TO OFFER LEARNING EXPERIENCES IN ALL HPMG AND HPDG CLINICS. THESE AFFILIATIONS ALLOW HPMG AND HPDG TO OFFER CLINICAL EXPERIENCES TO STUDENTS ENROLLED IN FORMAL COLLEGE OR UNIVERSITY BASED CLINICAL TRAINING PROGRAMS. PROGRAMS INVOLVED INCLUDE: NURSE PRACTITIONERS, DENTAL ASSISTANTS, PHYSICIAN ASSISTANTS, LPN AND SOCIAL WORK. FOR A FULL REPORT, PLEASE SEE THE INSTITUTE'S 2013 FORM 990 SCHEDULE O. C. MEDICAL RESEARCH AND HEALTH CARE IMPROVEMENT IN 2013, THE INSTITUTE CONDUCTED NEARLY 300 RESEARCH PROJECTS, MANY IN CONJUNCTION WITH FEDERAL FUNDING AGENCIES SUCH AS THE NATIONAL CANCER INSTITUTE, NATIONAL HEART, LUNG AND BLOOD INSTITUTE AND THE CENTERS FOR DISEASE CONTROL AND PREVENTION. FOR A FULL REPORT, PLEASE SEE THE INSTITUTE'S 2013 FORM 990 SCHEDULE O. HEALTHPARTNERS SPECIALTY CENTER THE HEALTHPARTNERS SPECIALTY CENTER IS COMPRISED OF TWO BUILDINGS - 401 PHALEN BOULEVARD AND 435 PHALEN BOULEVARD - AND CONTAINS HPMG CLINICS AND REGIONS HOSPITAL-BASED SPECIALTY DEPARTMENTS THAT ARE ALL CONNECTED WITH THE LATEST IN ELECTRONIC MEDICAL RECORDS AND EASILY ACCESSIBLE DIGITAL X-RAYS. THE LOCATION FEATURES MORE THAN 25 SPECIALTIES ON ONE CAMPUS. GHI CONTINUED TO PROVIDE FREE SHUTTLE SERVICES FROM REGIONS HOSPITAL TO THE HEALTHPARTNERS SPECIALTY CENTER FOR PATIENTS. D. INNOVATIVE STRATEGIES FOR HEALTH IMPROVEMENT, DISEASE PREVENTION AND DISEASE MANAGEMENT PAY-FOR-PERFORMANCE PROGRAM TOTAL COST OF CARE (TCOC) TOTAL COST OF CARE, OR TCOC, IS A METHOD OF MEASURING HEALTH CARE AFFORDABILITY. TCOC MEASURES ARE POWERFUL ANALYTICAL TOOLS FOR HEALTH PLANS, PROVIDERS, MEDICAL GROUPS, GOVERNMENT AGENCIES, EMPLOYERS AND OTHERS WITH A STAKE IN REDUCING HEALTH CARE COST TRENDS. THEY CAN HELP PINPOINT WAYS TO MAKE HEALTH CARE MORE AFFORDABLE WITHOUT SACRIFICING QUALITY OR EXPERIENCE. MANY ORGANIZATIONS HAVE EXPERIMENTED WITH TCOC MODELS IN RECENT YEARS. HEALTHPARTNERS HAS DEVELOPED A TCOC MODEL THAT IS UNIQUE IN A SIGNIFICANT WAY. THE HEALTHPARTNERS TCOC MODEL CONSIDERS THE COST OF CARE PROVIDED TO A PATIENT (OR "TOTAL COST INDEX"), IT ALSO INCORPORATES AN INNOVATIVE APPROACH TO MEASURING RESOURCES USED IN PROVIDING THAT CARE (OR "TOTAL RESOURCE USE INDEX"). WHEN USED IN COMBINATION, THESE MEASURES REVEAL ACTIONABLE RESULTS THAN USING COST MEASURES ALONE. USING THIS SYSTEM, WHICH HAS BEEN MORE THAN A DECADE IN DEVELOPMENT AND STAGED-IN USE, HEALTHPARTNERS HAS OUTPERFORMED MINNESOTA, REGIONAL AND NATIONAL RISK-ADJUSTED COST OF CARE BENCHMARKS FOR A NUMBER OF YEARS. HEALTHPARTNERS FINANCIALLY INCENTS PROVIDERS THROUGH ITS TCOC PROGRAM TO ACHIEVE THE INSTITUTE FOR HEALTHCARE IMPROVEMENTS TRIPE AIM: IMPROVING THE HEALTH OF THE POPULATION, ENHANCING THE PATIENTS EXPERIENCE AND MAKING HEALTH CARE MORE AFFORDABLE. |
| FORM 990, PART III, LINE 4A | AFFORDABLE CARE ACT IN 2013, MANY MAJOR PROVISIONS OF THE AFFORDABLE CARE ACT (ACA) ALSO KNOWN AS HEALTH CARE REFORM WENT INTO EFFECT. THROUGHOUT 2013, GHI WORKED ALONGSIDE OUR MEMBERS, PATIENTS AND EMPLOYER GROUPS, WORKING TOGETHER TO NAVIGATE THE COMPLEXITIES OF REFORM. HEALTH CARE REFORM TOUCHES EVERYONE, REGARDLESS OF HEALTH, AGE OR EMPLOYMENT STATUS. WITH WEBINARS, TRAINING SESSIONS, INFORMATIONAL ALERTS AND A REFORM-SPECIFIC WEBSITE, HEALTHPARTNERS BROUGHT REFORM INTO SIMPLE, PRACTICAL CLARITY. OVER-THE-PHONE, ONLINE AND FACE-TO-FACE IN OUR HOSPITALS AND CLINICS, WE HAVE HAD HUNDREDS OF ONE-ON-ONE DISCUSSIONS TO HELP INDIVIDUALS UNDERSTAND THEIR OPTIONS AND MAKE THE CHOICES THAT ARE BEST FOR THEM. HEALTH CARE REFORM IS A TEST OF ANY ORGANIZATION'S COMMITMENT TO PARTNERSHIP. IN 2013, WE COMMITTED TO 18 "HEALTH REFORM ROADSHOW" PRESENTATIONS DONE ACROSS THE ORGANIZATION BY LEADERS THROUGHOUT THE YEAR, HELPING COLLEAGUES TO UNDERSTAND HEALTH REFORM AND MNSURE, WHILE EQUIPPING COLLEAGUES TO ADDRESS MEMBER AND PATIENT QUESTIONS. HEALTH REFORM WILL CONTINUE TO EVOLVE AND CHANGE, AND OUR MISSION TO IMPROVE HEALTH AND WELL-BEING IN PARTNERSHIP WITH THOSE WE SERVE WILL BE IMPORTANT AS EVER. WE HAVE BEEN A TRUSTED PARTNER FOR MORE THAN 55 YEARS AND OUR COMMITMENT WILL NEVER CHANGE. E. EQUITABLE CARE INITIATIVES HEALTHPARTNERS HAS A LONGSTANDING COMMITMENT TO IMPROVING THE HEALTH OF THE DIVERSE COMMUNITIES WE SERVE. HEALTHPARTNERS CREATED A CROSS CULTURAL CARE AND SERVICE TASK FORCE IN 2001 TO LAY THE FOUNDATION FOR DELIVERING EQUITABLE CARE AND REDUCING DISPARITIES. ENTERPRISE-WIDE PROGRAMMING FOR EQUITABLE CARE AND SERVICE ENCOMPASSES THE HEALTHPARTNERS HEALTH PLAN, HPMG, HPDG AND REGIONS HOSPITAL. IN 2013, PROGRAMMING INCLUDED THE FOLLOWING: DATA COLLECTION HEALTHPARTNERS SYSTEMATICALLY COLLECTS DATA ON RACE, ETHNICITY AND LANGUAGE PREFERENCES DIRECTLY FROM PATIENTS AND MEMBERS IN A VARIETY OF WAYS, ALL OF THEM VOLUNTARY. DATA IS COLLECTED THROUGH HEALTHPARTNERS.COM, TELEPHONE CONTACTS WITH DEPARTMENTS SUCH AS MEMBER SERVICES AND CASE MANAGEMENT AND ONLINE THROUGH HEALTH ASSESSMENTS. HEALTHPARTNERS USES THE ELECTRONIC MEDICAL RECORDS IN OUR CARE DELIVERY SYSTEM TO CAPTURE THIS DATA FACE-TO-FACE WITH PATIENTS. THE DATA IS USED TO CONTINUALLY MONITOR THE QUALITY OF CARE DELIVERED AND PATIENT EXPERIENCE BY RACE AND LANGUAGE, AS WELL AS IDENTIFY STRATEGIES TO REDUCE HEALTH DISPARITIES IN TREATMENT, OUTCOMES AND SERVICE. THE EBAN EXPERIENCE THE EBAN EXPERIENCE IS AN INNOVATIVE APPROACH TO LINK QUALITY IMPROVEMENT WITH THE HEALTH OF POPULATIONS. AS PART OF THE EBAN EXPERIENCE, HEALTHPARTNERS WORKS TO TEST AND IMPLEMENT STRATEGIES TO REDUCE DISPARITIES USING LANGUAGE, RACE AND OTHER DATA. IN 2013, HEALTHPARTNERS LAUNCHED THE SECOND ITERATION OF THE EBAN EXPERIENCE, CALLED THE 3D COLLABORATIVE, TO IMPROVE DIABETES OUTCOMES IN AFRICAN AMERICAN AND EAST AFRICAN POPULATIONS. THE 3D COLLABORATIVE IS A YEARLONG LEARNING COLLABORATIVE THAT BEGAN IN MAY 2013 AND ENDS IN JUNE 2014. IT BRINGS HEALTH CARE PROFESSIONALS, PATIENTS AND COMMUNITY MEMBERS TOGETHER TO REDUCE DIABETES DISPARITIES. FIVE TEAMS WILL IDENTIFY CULTURALLY SPECIFIC BEST PRACTICES TO IMPROVE DIABETES HEALTH EDUCATION, EXPLORE HEALTHY LIFE STYLE CHOICES, AND ELIMINATE BARRIERS TO CARE FOR AFRICAN AMERICAN AND EAST AFRICAN POPULATIONS. THE TEAMS WILL LEARN AND APPLY BASIC QUALITY IMPROVEMENT PROCESSES TO IMPROVE HEALTH OUTCOMES. THEY WILL REVIEW CURRENT KNOWLEDGE, LEARN FROM PEER ORGANIZATIONS, ASSESS CURRENT DIABETES EDUCATION TOOLS, AND DESIGN CULTURALLY SPECIFIC INTERVENTIONS. THEY WILL IMPLEMENT AND EVALUATE THE SUCCESS OF THEIR RECOMMENDATIONS. OUTCOMES DATA WILL BE ANALYZED TO DETERMINE WHETHER IMPROVEMENTS ARE OCCURRING FOR EACH POPULATION. ONCE BEST PRACTICES ARE IDENTIFIED, THEY WILL BE SPREAD ACROSS THE HEALTH SYSTEM AND COMMUNITIES. RELATIONSHIPS WITH COMMUNITY LEADERS, ORGANIZATIONS AND PATIENTS CONTINUE TO EXPAND AS WE LEARN WAYS TO COLLABORATE TO IMPROVE OUTCOMES. IN ADDITION TO EBAN, HEALTHPARTNERS WAS PART OF THE FOLLOWING EQUITABLE CARE PROGRAMS IN 2013: THROUGH THE AMERICAN HEALTH INSURANCE PLANS (AHIP) ASSOCIATION, HEALTHPARTNERS WAS A MEMBER OF THE NATIONAL HEALTH PLAN COLLABORATIVE TO REDUCE DISPARITIES. - HEALTHPARTNERS CONTINUED TO COLLABORATE WITH THE YWCA IN "IT'S TIME TO TALK ABOUT RACE." THIS PROGRAM PROVIDES AN OPPORTUNITY TO BUILD COMMUNITY AND CREATE UNDERSTANDING THROUGH OPEN DIALOGUE ON RACE. COMMUNITY MEMBERS, EMPLOYEES AND PATIENTS WERE INVITED TO JOIN IN THESE DISCUSSIONS ABOUT RACE AND RACISM. - HEALTHPARTNERS CONTINUED TO SUPPORT THE ITASCA PROJECT, AN EMPLOYER-LED ALLIANCE TO ADDRESS REGIONAL ISSUES THAT AFFECT OUR FUTURE COMPETITIVENESS AND QUALITY OF LIFE. THEIR "CLOSE THE GAP" PROJECT BUILDS AWARENESS OF DISPARITIES ACROSS ISSUES SUCH AS EDUCATION AND HEALTH CARE. AS PART OF THE ITASCA PROJECT, HEALTHPARTNERS WORKED WITH MAJOR CORPORATIONS AND COMMUNITY LEADERS TO ELIMINATE RACE AND CLASS AND PLACE DISPARITIES THROUGH THE DEVELOPMENT OF RESOURCES AND TOOLS. - HEALTHPARTNERS PARTNERED WITH HISPANIC, ASIAN AND AFRICAN AMERICAN STUDENTS SEEKING THEIR MASTER OF BUSINESS ADMINISTRATION DEGREES AND CREATED A PLATFORM TO DISCUSS DISPARITIES AND RECENT CHANGES RELATED TO HEALTH CARE REFORM. - HEALTHPARTNERS PARTICIPATED IN A COLLABORATIVE OF MINNESOTA HEALTH-RELATED ORGANIZATIONS, WHOSE MEMBERS SHARE THEIR TRANSLATED HEALTH MATERIALS. - HEALTHPARTNERS WAS A MEMBER OF THE MINNESOTA HEALTH LITERACY PARTNERSHIP, A COLLABORATIVE OF HOSPITALS, CLINIC SYSTEMS, HEALTH PLANS AND COMMUNITY AND PUBLIC ORGANIZATIONS. THIS GROUP SHARES INFORMATION AND ENGAGES IN JOINT PLANNING ON HEALTH LITERACY ISSUES. THE GROUP IS COMMITTED TO ADVANCING HEALTH LITERACY, SO ALL PEOPLE IN OUR COMMUNITY CAN UNDERSTAND AND ENGAGE IN THEIR HEALTH CARE. LANGUAGE ASSISTANCE HEALTHPARTNERS OFFERED TRAINING AND LANGUAGE ASSISTANCE THROUGHOUT THE ORGANIZATION, PROVIDING INTERPRETER SERVICES IN ALL KEY LANGUAGES SPOKEN BY MEMBERS AND PATIENTS. MORE THAN 150 OTHER LANGUAGES WERE AVAILABLE THROUGH TELEPHONE AND VIDEO REMOTE INTERPRETER SERVICES. HEALTHPARTNERS CONTINUES TO USE AN INTERNAL TRANSLATION WORKGROUP TO SYSTEMATIZE THE TRANSLATION PROCESS AND CREATED TOOLS TO SUPPORT CONSISTENT AND EFFICIENT TRANSLATIONS FOR MEMBERS AND THE COMMUNITY. HEALTH PLAN OPEN ENROLLMENT MATERIALS WERE PRODUCED BOTH IN ENGLISH AND SPANISH AND A SPANISH MICRO WEBSITE WAS CREATED TO BETTER SERVE OUR SPANISH-SPEAKING MEMBERS. HEALTHPARTNERS ALSO LICENSED WEBSITE CONTENT FROM THE HEALTHWISE ONLINE SPANISH HEALTH GUIDE AND OFFERED OPEN ENROLLMENT MEETINGS IN SPANISH. EQUITABLE CARE FELLOWS PROGRAM THE HEALTHPARTNERS EQUITABLE CARE FELLOWS PROGRAMS CONTINUED IN 2013. THE 120 FELLOWS ARE HEALTHPARTNERS STAFF MEMBERS AND PROVIDERS WHO RECEIVE EXPERT TRAINING SO THEY CAN BECOME ADVOCATES AND SERVE AS LOCAL RESOURCES FOR THEIR COLLEAGUES IN CARING FOR PATIENTS FROM DIVERSE CULTURES AND SOCIO-ECONOMIC GROUPS AND THOSE WITH LIMITED ENGLISH PROFICIENCY (LEP). FELLOWS ARE EXPECTED TO BE ROLE MODELS, SHARING IDEAS WITH COWORKERS AND ACTIVELY PARTICIPATING IN RAISING OVERALL CULTURAL AWARENESS. THEY CONTRIBUTE ARTICLES, REPRESENT HEALTHPARTNERS AT COMMUNITY CULTURAL EVENTS AND PARTICIPATE IN OR PLAN SEMINARS ON EQUITABLE CARE. IN 2013, HEALTHPARTNERS OFFERED THE FOLLOWING EQUITABLE CARE ACTIVITIES: - MONTHLY "CULTURE ROOTS" ARTICLES CONTINUED TO BE AN ORGANIZATION-WIDE EDUCATIONAL TOOL. - TWO COMMUNITY "FIELD TRIPS" WERE OFFERED TO FELLOWS: ONE TO HMONG VILLAGE SHOPS AND SERVICE CENTER IN ST. PAUL AND ONE TO SOMALI ARTIFACT AND CULTURAL MUSEUM IN MINNEAPOLIS. - ONGOING MESSAGING AND NOTIFICATIONS TO FELLOWS ON COMMUNITY EVENTS, OPPORTUNITIES AND ARTICLES RELATED TO CROSS-CULTURAL HEALTH CARE AND HEALTH DISPARITIES. - A HUMAN LIBRARY EVENT DESIGNED TO ALLOW A SAFE ENVIRONMENT FOR PEOPLE FROM DIVERSE LIFESTYLES AND CULTURES TO TALK AND LEARN FROM EACH OTHER. WORKPLACE DIVERSITY HEALTHPARTNERS ACTIVELY SEEKS TO HIRE STAFF THROUGH THE MINNESOTA RESOURCE CENTER (MRC), A NON-PROFIT THAT ASSISTS IMMIGRANTS, PERSONS WITH DISABILITIES, AND OTHERS WITH BARRIERS TO EMPLOYMENT IN FINDING COMPETITIVE JOB OPPORTUNITIES. DIVERSITY AND INCLUSION LEADERS |
| FORM 990, PART III, LINE 4A | DIVERSITY AND INCLUSION (D&I) LEADERS ARE INDIVIDUALS ACROSS THE ORGANIZATION THAT ARE RESPONSIBLE FOR GUIDING, FACILITATING AND PARTNERING WITH BUSINESS LEADERS, TEAMS AND EMPLOYEES TO ENSURE AS AN ORGANIZATION. D&I LEADERS SUPPORT OUR ORGANIZATION THROUGH: 1) RECRUIT, RETAIN AND DEVELOP EXCELLENT TALENT THAT WILL THRIVE, 2) EQUIP EMPLOYEES WITH CULTURAL HUMILITY THROUGH EDUCATION AND DEVELOPMENT, 3) FOSTER ENGAGEMENT BY INGRAINING DIVERSITY AND INCLUSION IN EVERYTHING WE DO AND 4) REDUCE DISPARITIES AND PROMOTE EQUALITY IN OUR COMMUNITY. BUSINESS ENGAGEMENT NETWORK FOR LEADERS OF COLOR BUSINESS ENGAGEMENT NETWORK FOR LEADERS OF COLOR IS A GROUP OF VOLUNTEER LEADERS WHO SERVE AS A NETWORK THAT FOSTERS EDUCATION, AWARENESS, RESPECT, DIVERSITY, INCLUSION AND CULTURAL HUMILITY IN OUR ORGANIZATION. THIS EFFORT IS TO HELP US SERVE THE DIVERSE AND INDIVIDUAL NEEDS OF PATIENTS, MEMBERS AND CUSTOMERS AND IT IS INTENDED TO STRENGTHENING RESPECT AND INCLUSION IN OUR WORKPLACE. THIS GROUP IS INVOLVED IN INFLUENCING AND EXECUTING OF ORGANIZATION PRIORITIES, CREATING AND PARTICIPATING IN DEVELOPMENT OPPORTUNITIES OR COMMUNITY OUTREACH EFFORTS. THEY ARE A NETWORK FOR ANY LEADER INTERESTED IN BEING A PART OF THE NETWORK AND ITS INITIATIVES. WITH THIS GROUP, IT IS OUR AIM TO ALSO ENGAGE ITS MEMBERS IN HELPING US RECRUIT, DEVELOP, AND RETAIN EMPLOYEES, CULTIVATE A CULTURE OF INCLUSION TO IMPACT OUR ABILITY TO ACHIEVE THE TRIPLE AIM. HPMG'S CENTER FOR INTERNATIONAL HEALTH (CIH) HEALTHPARTNERS CENTER FOR INTERNATIONAL HEALTH CLINIC (CIH) WELCOMES PATIENTS COVERED BY MOST MAJOR INSURANCE PLANS AS WELL AS SELF-PAY PATIENTS. CIH IS THE LARGEST MULTI-DISCIPLINARY HEALTH CARE PROGRAM IN MINNESOTA FOR REFUGEES, IMMIGRANTS AND NON-NATIVE-ENGLISH SPEAKING FAMILIES. CIHWAS ESTABLISHED IN 1980 IN RESPONSE TO THE INFLUX OF SOUTHEAST ASIANS TO MINNESOTA AFTER THE END OF THE VIETNAM WAR. INITIALLY CALLED THE HMONG CLINIC, OR THE SOUTHEAST ASIAN CLINIC, THE CLINIC NOW SEES MANY MORE RUSSIAN, AFRICAN AND BURMESE PATIENTS AS IMMIGRATION TRENDS CHANGE MINNESOTA'S DEMOGRAPHICS. SINCE 1980, THE PROGRAM HAS EXPANDED TO INCLUDE PATIENTS FROM MORE THAN 30 COUNTRIES, WITH A STAFF OF PROVIDERS COMBINING MORE THAN 100 YEARS OF EXPERIENCE IN INTERNATIONAL HEALTH WITH EXTENSIVE EXPERIENCE PRACTICING BOTH INTERNATIONALLY AND IN THE UNITED STATES. THE INTERNATIONAL MENTAL HEALTH PROGRAM WAS ESTABLISHED IN 1984 OFFERING PSYCHIATRY, PSYCHOLOGY, AND GROUP THERAPY. GHI ALSO EMPLOY A FULL TIME SOCIAL WORKER AND OFFER ONSITE INTERPRETERS FOR OVER 10 LANGUAGES OR LANGUAGE LINE INTERPRETERS VIA PHONE FOR VIRTUALLY ANY LANGUAGE. THE BILINGUAL STAFF IS DEDICATED TO PROVIDING CULTURALLY COMPETENT HEALTH CARE TO ALL PATIENTS. ADDITIONAL SERVICES AT THE CIH INCLUDES ADULT INTERNAL MEDICINE PRIMARY CARE FOR NON-ENGLISH SPEAKING AND LIMITED ENGLISH SPEAKING PATIENTS, MEDICAL ISSUES/CHRONIC ILLNESS, REFUGEE & IMMIGRANT HEALTH CARE, MEDICATION EVALUATION & MANAGEMENT, CROSS CULTURAL HEALTH CARE CONSULTS, WORKERS COMPENSATION EXAMS FOR FOREIGN BORN PATIENTS, INS ADJUSTMENT OF STATUS EXAMS FOR FAMILIES (CIVIL SURGEON ON STAFF). IN ADDITION, TO OFFERING SAME-DAY APPOINTMENTS FOR PRIMARY CARE REMOVING THE NEED FOR MOST REFERRALS TO SPECIALISTS WITH THE HEALTHPARTNERS CLINICS. BEHAVIORAL HEALTH NATIONAL ALLIANCE ON MENTAL ILLNESS (NAMI) - FOR THE PAST SEVERAL YEARS, HEALTHPARTNERS BEHAVIORAL HEALTH PERSONNEL HAVE BEEN ON THE BOARD OF THE LEADING MINNESOTA MENTAL HEALTH ADVOCACY ORGANIZATION, NATIONAL ALLIANCE ON MENTAL ILLNESS - MINNESOTA (NAMI). AGAIN, IN 2013, HEALTHPARTNERS WAS A GOLD SPONSOR ($50,000) OF MINNESOTA'S NAMI WALK, AN EVENT TO RAISE AWARENESS AND REDUCE THE STIGMA ASSOCIATED WITH MENTAL ILLNESS. AS AN INTERNAL COMMUNITY EFFORT, HEALTHPARTNERS EMPLOYEES CONTRIBUTED, IN ADDITION TO OUR SPONSORSHIP, $21,000 IN DONATIONS. MAKE IT OK CAMPAIGN HEALTHPARTNERS TEAMED WITH THE NATIONAL ALLIANCE ON MENTAL ILLNESS (NAMI) MINNESOTA AND PRESTON KELLY, A CREATIVE ADVERTISING AGENCY TO CREATE A NEW CAMPAIGN. "MAKE IT OK" IS A CAMPAIGN TO REDUCE THE STIGMA OF MENTAL ILLNESSES. THE ORGANIZATIONS INVOLVED HAVE COMMITMENT TO CHANGE THE HEARTS THE MISPERCEPTIONS OF MENTAL ILLNESSES BY ENCOURAGING OPEN CONVERSATIONS AND EDUCATION ON THE TOPIC. THE CAMPAIGN CREATED A TOOLKIT, WEBSITE (WWW.MAKEITOK.ORG) AND MATERIALS FOR PEOPLE TO START TALKING ABOUT MENTAL ILLNESS. ALL MATERIALS DO NOT CARRY THE HEALTHPARTNERS LOGO BECAUSE THIS PROJECT WAS CONCEIVED OF AND DEVELOPED FOR COMMUNITY BENEFIT. SINCE THE LAUNCH OF THE CAMPAIGN, 3,960 PEOPLE HAVE SIGNED A PLEDGED TO DO THEIR PART IN ERASING THE STIGMA SURROUNDING MENTAL ILLNESS AS PART OF OUR MAKE IT OK CAMPAIGN. THE CAMPAIGN, WHICH INCLUDES THE NAMI WALK, TPT DOCUMENTARIES AND A ROBUST ADVERTISING AND PR EFFORT, IS A KEY PART OF OUR ADVOCACY FOR THE 1 IN 4 WHO EXPERIENCED A MENTAL ILLNESS. MENTAL HEALTH DRUG ASSISTANCE PROGRAM (MDHAP) HEALTHPARTNERS HELPED FOUND THE MENTAL HEALTH DRUG ASSISTANCE PROGRAM (MHDAP) WITH OTHER COMMUNITY AND HOSPITAL PARTNERS. MHDAP ALLEVIATES OR AVERTS MANY PSYCHIATRIC CRISES IN THE EAST METRO AREA BY COVERING THE FULL COST OR CO-PAYS OF MEDICATIONS FOR UN-INSURED AND UNDER-INSURED PATIENTS WHO CANNOT AFFORD THEIR MEDICATIONS. KEY SOCIAL WORKERS AND CARE PROVIDERS IN THE EAST METRO'S THREE LARGEST EMERGENCY DEPARTMENTS AND SELECT MENTAL HEALTH CLINICS ARE GIVEN THE ABILITY TO DISTRIBUTE PRESCRIPTIONS TO PATIENTS WITH SEVERE MENTAL ILLNESS WHO LACK IMMEDIATE ACCESS TO AFFORDABLE MEDICATIONS. IN 2013, THERE WERE 406 PERSONS ENROLLED IN THE MHDAP AND 1,275 PRESCRIPTIONS WERE PROVIDED. ACCORDING TO THE DEPARTMENT OF HEALTH AND HUMAN SERVICES, IF A MEDICAL ASSISTANCE PATIENT CANNOT AFFORD TO PAY HIS OR HER PRESCRIPTION CO-PAYMENT, THE PRESCRIPTION SERVICE CANNOT BE WITHHELD AND THE PHARMACY MUST PROVIDE THE MEDICATION WITHOUT COLLECTING THE CO-PAYMENT. IMPROVING BEHAVIORAL HEALTH OUTCOMES THROUGH SUPPORTS FOR TREATMENT ADHERENCE. HEALTHPARTNERS IS HIGHLY EFFECTIVE IN SUPPORTING MEMBERS IN INCREASING TREATMENT ADHERENCE. HEALTHPARTNERS SCORED IN THE TOP TEN PERCENT NATIONALLY IN FOLLOWING BEST PRACTICES GUIDELINES FOR TREATMENT OF DEPRESSION INCLUDING MEDICATION MANAGEMENT AND SUPPORT FOR MEMBERS WHO ARE BATTLING DEPRESSION. TO SUPPORT MEDICATION ADHERENCE, IN 2013 THERE WERE 127,275 REFILL REMINDER LETTERS AND HEALTH EDUCATION NEWSLETTERS SENT TO 37,305 MEMBERS TO HELP SUPPORT MEDICATION ADHERENCE TO BEHAVIORAL HEALTH MEDICATIONS FOR THE CONDITIONS OF DEPRESSION, BIPOLAR DISORDER, SCHIZOPHRENIA AND CHEMICAL DEPENDENCY AT A COST OF NEARLY $44,977. IN ADDITION, TELEPHONE OUTREACH BY A BEHAVIORAL HEALTH PROFESSIONAL WAS MADE TO 5,907 HEALTH PLAN MEMBERS WHEN THE PATIENT WAS OVERDUE IN FILLING THEIR BEHAVIORAL HEALTH MEDICATIONS (ANTIDEPRESSANT, ANTIPSYCHOTIC OR MOOD STABILIZER MEDICATION.) REDUCING PSYCHIATRIC HOSPITALIZATIONS BY IMPROVING CLINICAL STABILITY THROUGH CARE COORDINATION AND SELF MANAGEMENT EDUCATION. HEALTHPARTNERS STAFF PROVIDED BEHAVIORAL HEALTH COACHING AND CARE COORDINATION TO SUPPORT 7,213 NEW HIGH-RISK MEMBERS TO PREVENT CRISES THAT LEAD TO EMERGENCY HOSPITALIZATION. HEALTHPARTNERS ALSO HELPS THOSE LEAVING THE HOSPITAL TO GET PROMPT TREATMENT FROM AN OUTPATIENT MENTAL HEALTH PROVIDER. BEHAVIORAL HEALTH OUTPATIENT CONDITION MANAGEMENT RESULTED IN OVERALL DECREASES IN COSTS COMPARED TO A CONTROL GROUP, INCLUDING: - HEALTHPARTNERS INVESTED A TOTAL $2,169,539 IN 2013 TO STAFF TELEPHONIC HEALTH COACHING AND CARE COORDINATION SERVICES FOR MEMBERS WITH MENTAL HEALTH AND CHEMICAL HEALTH CONDITIONS AT NO COST TO THE CALLER. - THIS INVESTMENT RESULTED IN $9,888,346 IN NET SAVINGS DUE TO FEWER HOSPITALIZATIONS AND A RETURN ON INVESTMENT OF 3.5 TO 1. MENTAL HEALTH CRISIS ALLIANCE (MHCA) MHCA IS A CRISIS RESPONSE SYSTEM THAT AUGMENTS INPATIENT SERVICES IN THE EAST METRO. HEALTHPARTNERS IS A MAJOR SPONSORS OF MHCA, WHICH INCLUDES FOURTEEN ORGANIZATIONS THAT REPRESENT COUNTIES, HOSPITALS, HEALTH PLANS, THE STATE OF MINNESOTA, CONSUMERS AND ADVOCATES. FORMED IN 2002 TO ADDRESS THE UNMET NEEDS OF ADULTS WHO EXPERIENCE BEHAVIORAL HEALTH CRISIS, MHCA PREVENTS AVOIDABLE EMERGENCY HOSPITALIZATION BY PROVIDING ADULT MENTAL HEALTH CRISIS STABILIZATION SERVICES IN HOMES, COMMUNITY SETTINGS, OR IN SHORT-TERM, SUPERVISED, LICENSED RESIDENTIAL PROGRAMS. 7,482 WERE SERVED IN THE MENTAL HEALTH CRISIS UNIT IN 2013. PATIENTS STAYED FOR AN AVERAGE OF 12 HOURS, AND 57% WERE ADMITTED. IN 2013, REGIONS HOSPITAL PROVIDED $855,533 FOR 24/7 BEHAVIORAL HEALTH CRISIS SERVICES IN THE REGIONS HOSPITAL EMERGENCY DEPARTMENT. |
| FORM 990, PART III, LINE 4A | SERVICES TO PATIENTS LIVING WITH HIV/AIDS IN 1985, GHI'S HEALTHPARTNERS MEDICAL GROUP'S INFECTIOUS DISEASE (ID) CLINIC BECAME THE FIRST DESIGNATED HIV/AIDS CLINIC PROGRAM IN MINNESOTA. USING A MULTI-DISCIPLINARY APPROACH THAT INCLUDES PHYSICIANS SPECIALIZING IN HIV, NURSES, CASE MANAGERS, AND PSYCHIATRISTS, THE ID CLINIC PROVIDES A HOLISTIC APPROACH TO CARE. THE CLINIC RECEIVES GRANTS FOR CASE MANAGEMENT SERVICES, COMPREHENSIVE PRIMARY CARE SERVICES REGARDLESS OF INCOME OR INSURANCE STATUS, TRANSPORTATION TO AND FROM MEDICAL AND SOCIAL SERVICE APPOINTMENTS, HIV-RELATED LABORATORY SERVICES AND MEDICAL ADHERENCE SERVICES. V. COMMUNITY HEALTH IMPROVEMENT EFFORTS PHYSICAL ACTIVITY AND WELLNESS HEALTHPARTNERS OFFERED INCENTIVES IN 2013 FOR STAYING FIT THROUGH THE HEALTHPARTNERS FREQUENT FITNESS AND FREQUENT FITNESS CHALLENGE PROGRAMS. THE FREQUENT FITNESS PROGRAM PROVIDES FULLY INSURED MEMBERS THE OPPORTUNITY TO EARN A REIMBURSEMENT OF UP TO $20 ON THEIR MONTHLY FITNESS CLUB DUES AT OVER 5,000 HEALTH CLUB LOCATIONS IF THEY ACHIEVE AT LEAST 12 WORKOUTS IN THE MONTH (SELF-INSURED MEMBERS HAD ACCESS TO THE FREQUENT FITNESS PROGRAM IF THEIR EMPLOYER ELECTED TO OFFER THE PROGRAM). MORE THAN ONE OUT OF THREE MEMBERS ENROLLED IN THE PROGRAM MET THE MONTHLY GOAL IN 2013. THE FREQUENT FITNESS CHALLENGE PROGRAM IS AN ADDITIONAL INCENTIVE PROGRAM THAT AWARDS MEMBERS MEETING THE FREQUENT FITNESS VISIT CRITERIA IN 8 OF THE PREVIOUS 12 MONTHS. PHYSICAL, HEALTHY AND DRIVEN (PHD) HEALTHPARTNERS ALSO SUPPORTED THE PHD (PHYSICAL, HEALTHY AND DRIVEN) PROGRAM THROUGH YMCA TWIN CITIES. THIS PROGRAM TEACHES URBAN YOUTH IN THE MINNEAPOLIS AREA HOW TO STAY HEALTHY FOR LIFE. HEALTHPARTNERS ALSO PROMOTES YUMPOWER, A COMMUNITY-BASED INITIATIVE TO PROMOTE INTAKE OF FRUITS AND VEGETABLES AND BETTER-FOR-YOU FOOD CHOICE. THIS PROGRAM INCLUDES A WIDE RANGE OF DIGITAL TOOLS, INCLUDING BETTER-FOR-YOU EATING TOOLS, TIPS, AND COOKING VIDEOS, AS WELL AS A FREE SMART PHONE APP THAT HELPS TO FIND BETTER OPTIONS AT COMMONLY-CHOSEN RESTAURANTS. 18,218 POUNDS OF FREE VEGETABLES WE GAVE TO MORE THAN 2,500 FAMILIES OVER THE COURSE OF THREE DAYS IN AUGUST DURING THE YUMPOWER VEGGIE GIVEAWAYS. IN ADDITION TO PROVIDING FRESH PRODUCE TO FAMILIES, YUMPOWER BROUGHT BETTER-FOR-YOU EATING HABITS TO 25,000 ELEMENTARY SCHOOL STUDENTS IN MINNESOTA AND WISCONSIN THROUGH SCHOOL CHALLENGED, AND CONDUCTED 14 COOKING CLASSES IN PARTNERSHIP WITH COOKS OF CROCUS HILL. WORKSITE WELLNESS HEALTHPARTNERS FACILITATED THE SAINT PAUL PUBLIC SCHOOLS WORKSITE WELLNESS PROGRAM, CALLED CHOOSE WELL, LIVE WELL. THE PROGRAM CONTINUED TO SERVICE THE ENTIRE DISTRICT OF ROUGHLY 80 SITES AND 6,100 EMPLOYEES. THE PROGRAM MEASURABLY IMPROVES HEALTH THROUGH BEHAVIOR CHANGE AND REDUCTIONS IN MODIFIABLE RISK FACTORS WITH AN ESTIMATED GROSS SAVINGS OF OVER TWO MILLION DOLLARS OVER FIVE YEARS. EMPLOYER HEALTH AND WELL-BEING, A HEALTHPARTNERS BUSINESS UNIT, CONTINUED TO PROVIDE MEMBERS SUPPORT TO BECOME MORE ACTIVE, EAT A HEALTHIER DIET, MANAGE STRESS AND QUIT SMOKING. HEALTHPARTNERS EMPHASIZES THE IMPORTANCE OF LIVING A HEALTHY LIFESTYLE THROUGH COMMUNITY PRESENTATIONS AND, IN ORDER TO INCREASE ACCESSIBILITY, UNDER HEALTH AND WELL-BEING, PROGRAMS AND SERVICES ARE AVAILABLE FOR ALL COMPANIES AND ORGANIZATIONS REGARDLESS OF HEALTH PLAN AFFILIATION. GHI ALSO OFFERS A VIRTUAL COACH BY WHICH MEMBERS CAN INTERACT WITH A VIRTUAL COACH BY TAKING STEPS TOWARD HEALTHY LIFESTYLE CHOICES. THE ONLINE VIRTUAL COACH IS TAILORED UNIQUELY TO THE MEMBER, THUS HELPING THE MEMBER TO ACHIEVE PERSONAL HEALTH GOALS FOR LIFE. "LET'S TALK ABOUT HEALTH" VIRTUAL COACHING INCLUDES TOPICS SUCH AS DEALING WITH STRESS, HEALTHY EATING, GETTING ACTIVE, POSITIVE THINKING, HEALTHY WEIGHT, SLEEPING WELL, QUITTING SMOKING AGAIN, AND MEDICINE TO TREAT DEPRESSION. THE ONLINE VIRTUAL COACH EXPERIENCE TAKES 15-20 MINUTES AND WHEN THE MEMBER IS FINISHED, THEY CAN PRINT THE SUMMARY TO SHARE WITH THEIR DOCTOR. PARTNERSHIPS WITH COMMUNITY-BASED HEALTH ADVOCACY GROUPS HEALTHPARTNERS HAVE ESTABLISHED PARTNERSHIPS WITH NONPROFIT ORGANIZATIONS WITH COMPATIBLE MISSIONS INCLUDING THE AMERICAN HEART ASSOCIATION (AHA), THE AMERICAN CANCER SOCIETY (ACS), THE AMERICAN LUNG ASSOCIATION (ALA) AND THE NATIONAL ALLIANCE ON MENTAL ILLNESS - MINNESOTA (NAMI). WORKING JOINTLY WITH THESE ORGANIZATIONS, HEALTHPARTNERS HAS REACHED MORE PEOPLE WITH INFORMATION ON THE IMPORTANCE OF BEING PHYSICALLY ACTIVE, EATING WISELY AND AVOIDING TOBACCO PRODUCTS. COMMUNITY HEALTH OUTREACH GROUP HEALTH EMPLOYEES HAVE PRESENTED AT AND PARTICIPATED IN A NUMBER OF COMMUNITY HEALTH EVENTS ON TOPICS SUCH AS NUTRITION, EXERCISE, TEENAGE PREGNANCY, AND DIABETES. PRIMARY AUDIENCES HAVE BEEN THE HISPANIC, HMONG, AFRICAN AMERICAN AND NATIVE AMERICAN COMMUNITIES. HEALTHPARTNERS PARTICIPATED IN THE FOLLOWING COMMUNITY FESTIVALS AND EVENTS PROVIDING OUTREACH AND EDUCATION RESOURCES TO THE COMMUNITY ON A VARIETY OF HEALTH TOPICS INCLUDING BODY MASS INDEX, HEALTHY EATING, SMOKING CESSATION, CHOLESTEROL, BLOOD PRESSURE, IMMUNIZATIONS AND MORE: - AMERICAN INDIAN WELLNESS FAIR - AMERICAN HEART ASSOCIATION HEART WALK - HEALTHPARTNERS ANNUAL MEETING - HEALTHY LOCAL FOODS EXHIBIT - HMONG SOCCER TOURNAMENT & HEALTH FAIR - MINNESOTA STATE FAIR ECO EXPERIENCE - NAMI WALKS - POWER TO END STROKE MOST POWERFUL VOICES GOSPEL TOUR - RONDO DAYS FESTIVAL - TEENWISE CONFERENCE - TWIN CITIES PRIDE FESTIVAL VIRTUWELL VIRTUWELL IS A 24/7 ONLINE CLINIC THAT REINVENTS THE DIAGNOSIS AND TREATMENT EXPERIENCE FOR EVERYDAY ILLNESSES. THROUGH A REFRESHINGLY SIMPLE ONLINE AND MOBILE PLATFORM, PAIRED WITH BEST-IN-CLASS CUSTOMER SERVICE, VIRTUWELL IS SAVING CONSUMERS, EMPLOYERS AND HEALTH PLANS TIME AND MONEY. IT WAS CREATED TO BE SIMPLE, CONVENIENT AND AFFORDABLE AND FIRST LAUNCHED IN 2010 AND AVAILABLE TO RESIDENTS LIVING IN MINNESOTA . SINCE THEN, THIS 24/7 ONLINE CLINIC HAS EXPERIENCED STEADY GROWTH AND IS AVAILABLE TO INDIVIDUALS WHO LIVE IN, WORK IN, OR TRAVEL TO MULTIPLE STATES ACROSS THE COUNTRY. VIRTUWELL PROVIDES OUR MEMBERS WITH UNLIMITED FREE VISITS TO GET THEIR HEALTH QUESTIONS ANSWERED. VIRTUWELL HELPS TREATS OVER 50 EVERYDAY MEDICAL CONDITIONS LIKE COLDS, SORE THROATS, SINUS INFECTIONS, EAR PAIN OR URINARY TRACT INFECTIONS. MEMBERS CAN RECEIVE A DIAGNOSES AND TREATMENT TO APPROPRIATE CARE TO THEIR SYMPTOMS BY CERTIFIED NURSE PRACTITIONERS IN MINUTES. IN ADDITION, NURSE PRACTITIONERS CAN SEND PATIENT'S PRESCRIPTIONS TO THEIR PHARMACY IF NEEDED. THERE IS NO COST IF VIRTUWELL IS UNABLE TO TREAT THE PATIENT. IN 2013, $88 DOLLARS WAS SAVED, PER EPISODE, BY USING THE 24/7 ONLINE CLINIC VIRTUWELL. A STUDY RELEASED IN FEBRUARY 2013 CONFIRMED THAT IN ADDITION TO AFFORDABILITY, VIRTUWELL GETS HIGH MARKS FOR CUSTOMER SERVICE WITH A 98 PERCENT "WOULD RECOMMEND" RATING. VIRTUWELL WAS RECOGNIZED BY THE MINNESOTA HIGH TECH ASSOCIATION (MHTA) FOR TECHNOLOGICAL BREAKTHROUGHS IN HEALTH CARE THAT IMPROVE THE LIVES AND FUTURES OF PEOPLE LIVING IN MINNESOTA. INSTITUTE FOR CLINICAL SYSTEMS IMPROVEMENT (ICSI) DURING 2013, HEALTHPARTNERS PROVIDED $1,218,300 IN OPERATIONAL SUPPORT TO THE INSTITUTE FOR CLINICAL SYSTEMS IMPROVEMENT (ICSI). HEALTHPARTNERS IS A FOUNDING MEMBER OF ICSI, WHICH ESTABLISHES BEST PRACTICE HEALTH CARE GUIDELINES FOR THE PREVENTION, DIAGNOSIS, TREATMENT AND MANAGEMENT OF NUMEROUS DISEASES AND HEALTH CONDITIONS. ICSI ALSO WORKS TO IMPROVE THE QUALITY AND LOWER THE COST OF CARE DELIVERED BY ITS 48 MEDICAL GROUP, HOSPITAL AND INTEGRATED HEALTH CARE DELIVERY SYSTEM MEMBERS IN MINNESOTA AND SURROUNDING AREAS. IN 2013, HEALTHPARTNERS CONTINUED TO CONTRIBUTE TIME AND EXPERTISE TO THE FOLLOWING ICSI INITIATIVES: - RARE (REDUCING AVOIDABLE READMISSIONS EFFECTIVELY) CAMPAIGN. THE RARE CAMPAIGN UNITED ICSI, THE MINNESOTA HOSPITAL ASSOCIATION AND STRATIS HEALTH IN LEADING AN EFFORT TO ENGAGE MINNESOTA HOSPITALS AND OTHER PROVIDERS IN THE CARE CONTINUUM TO PREVENT 6,000 READMISSIONS BY DEC. 31, 2013. AS OF AUGUST 2013, THE INITIATIVE HAD PREVENTED 6,211 AVOIDABLE READMISSIONS. |
| FORM 990, PART III, LINE 4A | - PARTNERS IN INTEGRATED CARE (PIC) INITIATIVE. ICSI WAS ONE OF FOUR REGIONAL PARTNERS IN THIS THREE-YEAR FUNDED PROJECT. IT COMBINED THE DIAMOND PROGRAM FOR TREATING PATIENTS WITH DEPRESSION AND THE SBIRT (SCREENING, BRIEF INTERVENTIONS, AND REFERRAL TO TREATMENT) PROGRAM TO HELP PATIENTS WITH RISKY SUBSTANCE USE TO FURTHER INTEGRATE BEHAVIORAL HEALTH INTO PRIMARY CARE. LESSONS LEARNED FROM PIC, WHICH ENDED IN 2013, ARE BEING APPLIED TO THE COMPASS INITIATIVE. IN ADDITION, ICSI RECEIVED A GRANT FROM THE MINNESOTA DEPARTMENT OF PUBLIC SAFETY TO INTRODUCE SBIRT TO DWI OFFENDERS. - COMPASS (CARE OF MENTAL, PHYSICAL AND SUBSTANCE-USE SYNDROMES) INITIATIVE. THE CENTER FOR MEDICARE AND MEDICAID INNOVATION AWARDED ICSI (AS THE LEAD ORGANIZATION) AND NINE OTHER HEALTH CARE ORGANIZATIONS - INCLUDING THE HEALTHPARTNERS INSTITUTE FOR EDUCATION AND RESEARCH - A COLLABORATIVE AGREEMENT TO DESIGN AND IMPLEMENT A DIAMOND-LIKE COLLABORATIVE CARE MANAGEMENT MODEL ACROSS EIGHT STATES. THE THREE-YEAR INITIATIVE IS FOCUSED ON DEVELOPING A SUSTAINABLE MODEL TO MANAGE PATIENTS WITH DIABETES AND/OR CARDIOVASCULAR DISEASE WHO ALSO SUFFER FROM DEPRESSION AND POSSIBLY SUBSTANCE ABUSE. IN YEAR TWO, THE MODEL IS BEING OFFERED IN MORE THAN 50 PRIMARY CARE CLINICS ACROSS THE COUNTRY, INCLUDING FIVE ICSI MEMBERS. - ACTIVE (ACTIVE CARE FOR TREATING INTENSE LOW BACK PAIN VERY EFFECTIVELY). AN ICSI INITIATIVE FOCUSED ON ENSURING THAT EVIDENCE-BASED AND APPROPRIATE CARE IS PROVIDED TO PATIENTS SUFFERING FROM LOW BACK PAIN RESULTED IN THE DEVELOPMENT OF AN ACTIVE (ACTIVE CARE FOR TREATING INTENSE LOW BACK PAIN VERY EFFECTIVELY) TOOL KIT FOR CLINICIANS. A FOLLOW-UP ACTIVITY LED TO THE CREATION OF AN EVIDENCE-BASED PROTOCOL ON THE APPROPRIATE USE OF OPIOIDS TO ADDRESS PATIENT PAIN. - CHOOSING WISELY MINNESOTA. WITHIN THE CONTEXT OF THE TRIPLE AIM (BETTER HEALTH, CARE EXPERIENCE AND AFFORDABILITY OF CARE), ICSI LED EFFORTS TO ADDRESS THE TOTAL COST OF CARE AND WORK WITH PROVIDERS AND COMMUNITIES TO MAKE HEALTH CARE MORE AFFORDABLE. A KEY INITIATIVE WAS LINKING THREE AMERICAN BOARD OF INTERNAL MEDICINE GRANTEES-ICSI, MINNESOTA MEDICAL ASSOCIATION AND MINNESOTA HEALTH ACTION GROUP-TO FORM CHOOSING WISELY MINNESOTA. CHOOSING WISELY MINNESOTA IS A CAMPAIGN THAT PROVIDES RECOMMENDATIONS FROM SPECIALTY MEDICAL SOCIETIES AND SUPPORTING MATERIALS FROM CONSUMER REPORTS TO ENABLE DISCUSSIONS BETWEEN DOCTORS AND PATIENTS ON TESTS AND PROCEDURES THAT ARE OVERUSED, UNNECESSARY OR IN SOME CASES HARMFUL. VI. COMMUNITY STEWARDSHIP AND LEADERSHIP IN 2012, IN PARTNERSHIP WITH THE HEALTHPARTNERS HOSPITAL DIVISION (THE HOSPITAL), HEALTHPARTNERS ENGAGED THE RESOURCES OF COMMUNITY HOSPITAL CONSULTING (CHC CONSULTING) TO CONDUCT A COMPREHENSIVE, SIX-STEP COMMUNITY HEALTH NEEDS ASSESSMENT (CHNA). THE CHNA UTILIZED RELEVANT HEALTH DATA, FINDINGS FROM THE HEALTHIER TOGETHER - ST. CROIX COUNTY, WHICH WAS A 2009 QUALITATIVE, AND QUANTITATIVE CHNA CONDUCTED IN PARTNERSHIP WITH THE ST. CROIX COUNTY HEALTH IMPROVEMENT PROCESS (CHIP) STEERING COMMITTEE. IT IS A STRATEGIC, COUNTYWIDE, COMMUNITY-BASED APPROACH FOR CREATING AND MAINTAINING HEALTHY COMMUNITIES. ADDITIONALLY, THE HOSPITAL'S 2012 CHNA WORKED WITH STAKEHOLDERS BY WAY OF IN-DEPTH INTERVIEWS, ELECTRONIC SURVEY RESULTS, A FOCUS GROUP, AND A TOWN HALL MEETING TO IDENTIFY THE MAIN COMMUNITY HEALTH PRIORITIES THAT HEALTHPARTNERS WILL ADDRESS IN ITS CHNA IMPLEMENTATION PLAN. TO FURTHER IDENTIFY AND ADDRESS SPECIFIC NEEDS IN OUR MARKET AREA'S, THE HOSPITAL'S ENGAGEMENT WITH CHC CONSULTING COORDINATED AND COMPLETED THE COMPREHENSIVE COMMUNITY NEEDS ASSESSMENT FOR OUR MARKET AREA SERVING A POPULATION OF MORE THAN 250,000 RESIDENTS IN THE EASTERN TWIN CITIES' METRO AREA AND WESTERN WISCONSIN IN 2012. THE HEALTHPARTNERS CHNA UTILIZED RELEVANT HEALTH DATA, FINDINGS FROM THE ST. CROIX COMMUNITY HEALTH NEEDS ASSESSMENT, AND STAKEHOLDER INPUT (IN DEPTH INTERVIEWS, ELECTRONIC SURVEY RESULTS, A FOCUS GROUP, AND A TOWN HALL MEETING) TO IDENTIFY THE MAIN COMMUNITY HEALTH PRIORITIES THAT HEALTHPARTNERS AND ITS RESPECTIVE HOSPITALS SHOULD SEEK TO ADDRESS. THIS PROCESS CULMINATED WITH FIVE MAIN FINDINGS: 1. MANY LEADING CAUSES OF DEATH CAN BE LINKED TO UNHEALTHY LIFESTYLES. POOR EATING HABITS, LACK OF EXERCISE, TOBACCO USE AND ALCOHOL AND DRUG USE ARE LARGE CONTRIBUTORS TO UNHEALTHY LIFESTYLES. SOME OF THESE CONDITIONS INCLUDE CANCER, HEART DISEASE, STROKE, DIABETES, AND CHRONIC LOWER RESPIRATORY DISEASE. 2. OBESITY, POOR NUTRITION AND LACK OF PHYSICAL EXERCISE ARE GROWING CONCERNS IN THE COMMUNITY SERVED BY HEALTHPARTNERS. 3. ACCESS TO PRIMARY AND PREVENTIVE HEALTH CARE IS LIMITED FOR SPECIAL POPULATIONS, SUCH AS THE UN-INSURED OR UNDERINSURED, ETHNICALLY DIVERSE, ELDERLY, AND CHEMICALLY DEPENDENT. 4. ACCESS TO SPECIFIC HEALTH SERVICES IS ALSO LIMITED. BARRIERS TO ACCESSING MENTAL HEALTH CARE INCLUDE LITTLE AVAILABILITY, LONG WAIT TIMES, AND A SHORTAGE OF PROVIDERS. BARRIERS TO ACCESSING DENTAL CARE INCLUDE LACK OF INSURANCE, PARTICULARLY BECAUSE MANY PEOPLE, EVEN THOSE WITH MEDICAL INSURANCE, EITHER CANNOT AFFORD IT OR OPT OUT OF DENTAL INSURANCE. 5.-THERE ARE SIGNIFICANT ISSUES WITH "SERVICE INTEGRATION" IN THE COMMUNITY. THERE IS A LACK OF COMMUNICATION AND COORDINATION AMONG PROVIDERS IN THE COMMUNITY, AS WELL AS A DISCONNECT WITHIN THE CONTINUUM OF CARE. FROM THE RESEARCH, FINDINGS AND THE TOP FIVE PRIORITIES WERE IDENTIFIED TO ADDRESS THESE COMMUNITY HEALTH NEEDS: PRIORITY 1: INCREASE ACCESS TO MENTAL HEALTH PRIORITY 2: PROMOTE POSITIVE BEHAVIORS TO REDUCE OBESITY (NUTRITION / PHYSICAL ACTIVITY) PRIORITY 3: INCREASE ACCESS TO PRIMARY AND PREVENTIVE CARE PRIORITY 4: IMPROVE SERVICE INTEGRATION PRIORITY 5: PROMOTE CHANGE IN UNHEALTHY LIFESTYLES (TOBACCO / ALCOHOL / SUBSTANCE ABUSE) A FULL REPORT OF THE HEALTHPARTNERS CHNA AND IMPLEMENTATION PLAN IS POSTED ONLINE AT WWW.HEALTHPARTNERS.COM/PUBLIC/ABOUT/COMMUNITY-BENEFIT CORPORATE DONATIONS HEALTHPARTNERS GIVES PRIORITY TO FUNDING PARTNERSHIPS AND PROJECTS THAT ARE CONSISTENT WITH HEALTHPARTNERS' STRATEGIC HEALTH PROMOTION INITIATIVES, FOCUS ON ACTIVITIES THAT PREVENT HEALTH PROBLEMS, ADDRESS THE NEEDS OF PEOPLE IN OUR SERVICE AREA, AND/OR DISPLAY UNDERSTANDING OF THE DIVERSE NEEDS OF OUR POPULATION AND INDICATE HOW THEY WILL REDUCE DISPARITIES IN HEALTH OUTCOMES. ADDITIONALLY, HEALTHPARTNERS PARTICIPATED IN THE FOLLOWING COMMUNITY FESTIVALS AND EVENTS PROVIDING OUTREACH AND EDUCATION RESOURCES TO THE COMMUNITY ON A VARIETY OF HEALTH TOPICS INCLUDING BODY MASS INDEX, HEALTHY EATING, SMOKING CESSATION, CHOLESTEROL, BLOOD PRESSURE, IMMUNIZATIONS AND MORE: - AMERICAN CANCER SOCIETY - RELAY FOR LIFE - AMERICAN CANCER SOCIETY - $1,500 RAISED BY HEALTHPARTNERS EMPLOYEES DURING DAFFODIL DAYS - AMERICAN HEART ASSOCIATION -$45,000 RAISED BY HEALTHPARTNERS EMPLOYEES FOR THE 2013 TWIN CITIES HEAT WALK - AMERICAN RED CROSS BLOOD DONATION - 5 BLOOD DRIVES AND 245 HEALTHPARTNERS EMPLOYEES DONATED BLOOD - AMERICAN STROKE ASSOCIATION - POWER TO END STROKE GOSPEL EVENT - EMERGENCY FOOD SHELF NETWORK - FEED MY STARVING CHILDREN - FREE VEGGIE GIVE AWAY AT HEALTHPARTNERS MEDICAL GROUP CLINICS - OVER 18,000 POUNDS OF FRESH VEGETABLES WERE DISTRIBUTED TO COMMUNITY MEMBERS THROUGH THE YUMPOWER PROGRAM - HEALTHPARTNERS HOSPICE AND PALLIATIVE CARE - HOLIDAY PROJECTS THROUGH HANDS ON TWIN CITIES - JUMP JAM DOUBLE DUTCH CHALLENGE - YWCA, CITY OF SAINT PAUL AND HEALTHPARTNERS - MINNESOTA BRAIN INJURY ASSOCIATION - NAMI WALKS - $21,000 RAISED BY HEALTHPARTNERS EMPLOYEES TO BENEFIT THE NAMI WALKS - SUSAN G. KOMEN - TWIN CITIES HABITAT FOR HUMANITY - 2,400 HOURS VOLUNTEERED BY 300 COLLEAGUES TO BUILD HOMES THROUGH TWIN CITIES HABITAT FOR HUMANITY EMPLOYEE GIVING ONCE A YEAR, HEALTHPARTNERS EMPLOYEES HAVE THE OPPORTUNITY TO CONTRIBUTE TO SHARING AT WORK, A CAMPAIGN THAT DIRECTLY BENEFITS THOSE SERVED BY THE FOLLOWING HEALTHPARTNERS ORGANIZATIONS: REGIONS HOSPITAL FOUNDATION AND THE INSTITUTE. FUNDS RAISED THROUGH SHARING AT WORK ARE USED TO IMPROVE PATIENT CARE, PROVIDE EDUCATION AND PROFESSIONAL DEVELOPMENT AND CONDUCT CUTTING EDGE RESEARCH. HEALTHPARTNERS MATCHES 100 PERCENT OF ALL SHARING AT WORK DONATIONS. IN 2013, HEALTHPARTNERS SYSTEM WIDE EMPLOYEES DONATED $548,936, TOTALING OVER $1.1 MILLION WITH THE HEALTHPARTNERS MATCH. |
| FORM 990, PART III, LINE 4A | HEALTHPARTNERS COMMITMENT TO IMPROVING THE HEALTH OF THE COMMUNITY EXTENDS BEYOND ITS DOORS. ADDRESSING DISPARITIES IS ONE OF THE REASONS HEALTHPARTNERS HAS A COMMITMENT TO WORKPLACE GIVING. A COMPREHENSIVE EMPLOYEE GIVING CAMPAIGN IS A KEY WAY TO PROVIDE A SAFETY NET OF SERVICES AND SUPPORT TO IMPROVE THE HEALTH OF THE COMMUNITY. FOR HEALTHPARTNERS EMPLOYEES, HEALTHPARTNERS HOSTS AN ANNUAL HEALTHPARTNERS COMMUNITY GIVING CAMPAIGN THAT SUPPORTS SIX LOCAL FEDERATIONS: GREATER TWIN CITIES UNITED WAY, UNITED WAY OF WASHINGTON COUNTY-EAST, ST. CROIX VALLEY UNITED WAY, COMMUNITY SHARES, COMMUNITY HEALTH CHARITIES-MINNESOTA AND THE MINNESOTA ENVIRONMENTAL FUND. IN 2013, HEALTHPARTNERS' EMPLOYEES PLEDGED TO GIVE THE COMMUNITY GIVING CAMPAIGN OVER $312,915 THROUGH AUTOMATIC PAYROLL DEDUCTIONS, PLUS $60,000 FROM HEALTHPARTNERS THAT WAS DISTRIBUTED TO ALL FEDERATIONS. ADDITIONALLY, EMPLOYEES DONATED $33,894 THROUGH SPECIAL EVENTS ACROSS THE ORGANIZATION. IN-KIND DONATION HEALTHPARTNERS SUPPORTS AND CONTRIBUTES TO NUMEROUS NON-PROFIT ORGANIZATIONS THROUGHOUT THE YEAR BY PROVIDING MEETING SPACE AND DONATING USED EQUIPMENT. IN 2013, HEALTHPARTNERS DONATED OFFICE SUPPLIES AND FURNITURE TO LOCAL ORGANIZATIONS INCLUDING COMMON HOPE, PPL (PROJECT FOR PRIDE AND LIVING), COMPANIES TO CLASSROOMS, FURNISH OFFICE AND HOME, INTERMEDIATE DISTRICT 287, AND THE SALVATION ARMY. IN ADDITION, HEALTHPARTNERS PROVIDES TIME AND OPPORTUNITIES FOR EMPLOYEES TO COORDINATE DRIVES FOR FOOD, CLOTHING, BOOKS AND TOYS ON LOCATION AT THE WORK PLACE. IN 2013, HEALTHPARTNERS RIVERWAY CLINIC CLOSED AND RELOCATED TO A NEW LOCATION. SOME MEDICAL MATERIALS AND EQUIPMENT AT THAT LOCATION STILL HAD LIFE IN THEM. HEALTHPARTNERS MADE SURE THE EQUIPMENT MADE ITS WAY INTO CLASSROOMS AT ANOKA TECHNICAL COLLEGE. EXAM TABLES, BLOOD PRESSURE CUFFS, SWABS, SYRINGES, STRETCHERS, EXAM TABLES, CABINETRY, SINKS, AND STOOLS FROM THE RIVERWAY CLINIC WERE DONATED TO ANOKA TECHNICAL COLLEGE. IN ALL, ABOUT $12,000 WORTH OF MEDICAL MATERIALS AND EQUIPMENT WERE GIVEN TO THE COLLEGE. THE DONATION OF MEDICAL EQUIPMENT FROM A CLOSING MEDICAL FACILITY TO A FACILITY TRAINING NEW MEDICAL PERSONNEL IS PART OF HEALTHPARTNERS' TWICE-YEARLY RECYCLE-A-THON. THE ITEMS WILL BE USED FOR LABORATORY TRAINING IN THE COLLEGE'S PRACTICAL NURSING AND SURGICAL TECHNOLOGY PROGRAMS. HEALTHPARTNERS REGULARLY PARTNERS WITH THE COLLEGE "IN STUDENT CLINICAL TRAINING, SERVING ON OUR PROGRAM ADVISORY BOARDS, PROVIDING THIS KIND OF EQUIPMENT AND FINANCIAL SUPPORT, AND ULTIMATELY HIRING ITS GRADUATES. THE HEALTHPARTNERS DONATION TO ANOKA TECHNICAL COLLEGE IS AN EXAMPLE OF THE TREMENDOUS EFFORTS TO DEVELOP A HIGH QUALITY FUTURE HEALTH CARE WORKFORCE. SUSTAINABILITY OUR SUSTAINABILITY DEPARTMENT ENSURES THAT THE MISSION OF OUR ORGANIZATION IS CARRIED OUT WITHOUT CAUSING UNNECESSARY HARM TO OUR NATURAL ENVIRONMENT. THE SUSTAINABILITY DEPARTMENT IS RESPONSIBLE FOR MANAGING AND IMPROVING THE ENERGY EFFICIENCY, WASTE MANAGEMENT, AND MATERIAL PURCHASING OF THE ORGANIZATION. HEALTHPARTNERS IS COMMITTED TO CARING FOR THE PLACES WHERE WE LIVE AND WORK SO WE CAN PROVIDE A HEALTHIER AND CLEANER COMMUNITY FOR OUR EMPLOYEES, MEMBERS, PATIENTS AND FUTURE GENERATIONS. OUR SUSTAINABILITY GOALS WILL BE TO: - EXPAND THE USE OF SUSTAINABLE AND EARTH-FRIENDLY PRACTICES THAT HELP US WORK SMARTER, BE HEALTHIER AND SAVE MONEY. - ENCOURAGE EMPLOYEES TO PARTICIPATE IN AND CHAMPION OR SUPPORT SUSTAINABILITY PRACTICES, BOTH AT WORK AND AT HOME. - MEASURE AND MONITOR OUR PROGRESS TOWARD OUR SUSTAINABILITY GOALS. OUR COMMITMENT TO SUSTAINABILITY IS REFLECTED THROUGH FOUR 2013 ENVIRONMENTAL EXCELLENCE AWARDS FROM PRACTICE GREENHEALTH AND SAVING OVER MORE THAN ONE MILLION DOLLARS. THIS IS ONE REASON WE WERE HONORED BY THE MINNESOTA WASTE WISE FOUNDATION FOR BEING A LEADER IN RECYCLING, SOURCE REDUCTION, ENERGY EFFICIENCY AND WATER CONSERVATION. ONE EXAMPLE OF MANY THAT DEMONSTRATES THE GREAT WORK BEING DONE TO SHOW COMMITMENT TO SUSTAINABILITY IS THE 11,000 REAMS OF PAPER SAVED ACROSS THE ORGANIZATION THROUGH THE THIRD QUARTER OF 2013, COMPARED TO 2012. WE HAVE ESTABLISHED GREEN TEAMS ACROSS OUR HEALTHPARTNERS FAMILY OF ORGANIZATIONS AT ALL OUR FIVE HOSPITALS IN ADDITION TO THE FACILITY INTEGRATION, MEDICINE TAKE-BACK AND PAPER REDUCTION TEAMS. SOME ACCOMPLISHMENTS INCLUDE: ORGANIZATION-WIDE - NEW RECYCLING DECALS ROLLED OUT DURING THE SUMMER TO LOCATIONS ACROSS THE ORGANIZATION. - NEW EMPLOYEE ORIENTATION AT HEALTHPARTNERS INCORPORATED MESSAGES ABOUT OUR COMMITMENT TO SUSTAINABILITY. - "FAX TO EMAIL" HAS BEEN IMPLEMENTED BY MULTIPLE DEPARTMENTS, ELIMINATING THE NEED TO PRINT FAXES. IN THE HOSPICE INTAKE AREA, MORE THAN 8,000 SHEETS OF PAPER A MONTH HAVE BEEN SAVED WITH THIS IMPROVEMENT. - 190 TONS OF WASTE FROM OPERATING ROOMS KEPT FROM GOING TO THE LANDFILL. - 23% OF OUR HOSPITALS' TOTAL WASTE WAS RECYCLED, WELL ABOVE THE CRITERIA OF 15 PERCENT, WHICH IS CONSIDERED AWARD-WINNING BY PRACTICE GREENHEALTH. - 700 TONS OF TRASH DIVERTED ORGANIZATION-WIDE FROM LANDFILLS THROUGH RECYCLING. - PURCHASED ALMOST 20% OF OUR FOOD LOCALLY TO SUPPORT LOCAL COMMUNITIES. - 36 GALLONS OF WATER USED ON AVERAGE BY OUR HOSPITALS, WHICH IS WELL BELOW THE BENCHMARK OF 62 GALLONS PER SQUARE FOOT SET BY PRACTICE GREENHEALTH. CLINICS - ESTABLISHED A GREEN TEAM THIS SUMMER. - TWO WASTE SORTS CONDUCTED AT HEALTHPARTNERS COMO AND WEST CLINICS (WASTE SORTS HELP COLLEAGUES UNDERSTAND HOW WELL THEIR TEAMS ARE DOING WITH RECYCLING, PLUS IDENTIFIES THINGS BEING THROWN AWAY THAT COULD BE RECYCLED). - 3,300 POUNDS OF MEDICINE THAT WERE DISPOSED OF PROPERLY BY CONSUMERS AT OUR TAKE-BACK PHARMACY LOCATIONS ACROSS THE ORGANIZATION. THIS AMOUNT EXCEEDED THE 1,200 TOTAL POUNDS COLLECTED IN ALL OF 2012. HUDSON HOSPITAL - THE COMMUNITY GARDEN IS ONCE AGAIN THRIVING, WITH ALL 66 PLOTS LEASED FOR THE SUMMER. IT WILL BE A BUMPER HARVEST. - THE "BUY LOCAL" FOCUS OF THE NUTRITION DEPARTMENT LEADS THE ORGANIZATION. IN ADDITION TO THE STEER, HUDSON SUPPORTS A LOCAL CSA, SUPPORTS A LOCAL FOOD HUB AND ACTIVELY PURSUES LOCAL PRODUCTS TO USE IN THEIR CAFETERIA. LAKEVIEW HOSPITAL AND STILLWATER MEDICAL GROUP - IMPLEMENTED A FOOD WASTE PROGRAM LAST NOVEMBER THAT DIVERTS ABOUT 4,440 POUNDS OF FOOD EACH MONTH FROM THE LANDFILL. THIS ALSO SAVES ALMOST $4,000 IN DISPOSAL FEES AND TAXES. - CHANGED FLOOR CARE CHEMICALS TO A GREEN SEAL PRODUCT, AND REFILL PLASTIC CONTAINERS TO KEEP THEM OUT OF THE LANDFILL. - OPENED A NEW BUTTERFLY GARDEN AT THE CLINIC. METHODIST HOSPITAL AND PARK NICOLLET - IMPLEMENTED NEW RECYCLING DECALS, PLUS NEW BLUE MIXED RECYCLING BINS - STARTED A PROGRAM WITH PARTNERSHIP RESOURCES AND ADULT TRAINING AND HABILITATION CENTER TO SUPPORT RECYCLING COLLECTION ON THE CAMPUS WHILE PROVIDING EMPLOYMENT FOR ADULTS WITH DEVELOPMENTAL DISABILITIES. REGIONS HOSPITAL - CHANGED OUT LIGHTING IN ALL FOUR PARKING RAMPS TO LEDS AND OTHER EFFICIENT LIGHTING - USING 50 PERCENT LESS ENERGY. - SUPPLY CHAIN SERVICES CONDUCTED A "RECYCLE-THON" TO KEEP UNWANTED FURNITURE AND SUPPLIES OUT OF THE LANDFILLS, AND FACILITATED DONATIONS TO CHARITIES IN THE AREA. SO FAR THIS YEAR, THIS HAS KEPT 31,000 POUNDS OF TRASH OUT OF THE LANDFILLS. WESTFIELDS HOSPITAL - THE GREENING OF THE HOSPITAL HAS INCLUDED THE INSTALLATION OF REUSABLE SHARPS AND MEDICATION CONTAINERS, AND THE APPROVAL OF A REUSABLE SUCTION SYSTEM FOR THE OR. - STARTED A NEW COMMUNITY GARDEN, WITH ALL PLOTS LEASED. - RELATIONSHIP ESTABLISHED WITH FOCUS ON ENERGY, WHICH IS GOING TO HELP THE HOSPITAL LOOK AT EFFICIENCIES OF THEIR EQUIPMENT AND MAKE IMPROVEMENTS. THESE EFFORTS ARE A FEW OF THE MANY EFFORTS OF OUR COMMITMENT IN PROVIDING A HEALTHIER AND CLEANER COMMUNITY. AWARDS AND RECOGNITION HEALTHPARTNERS CONTINUES TO WIN ACCOLADES FOR HIGH QUALITY CARE AND EXPERIENCE. NINETY-SIX PERCENT OF HEALTHPARTNERS EMPLOYEES UNDERSTAND HOW THE WORK THEY DO CONTRIBUTES TO A POSITIVE CUSTOMER, PATIENT AND MEMBER EXPERIENCE - IT'S PROOF THAT OUR TEAM LIVES OUR VALUES. FOR THE FIRST TIME, HEALTHPARTNERS PRESIDENT AND CEO MARY BRAINERD WAS INCLUDED ON MODERN HEALTHCARE'S LIST OF THE 100 MOST INFLUENTIAL PEOPLE IN HEALTH CARE, JOINING THE LIKES OF PRESIDENT BARACK OBAMA AND HARVARD'S DR. ATUL GAWANDE. THE LIST HONORS THE MOST INFLUENTIAL INDIVIDUALS IN HEALTH CARE IN TERMS OF LEADERSHIP AND IMPACT, BASED ON PEER AND EXPERT PANEL REVIEW. |
| FORM 990, PART III, LINE 4A | IN 2013, HEALTHPARTNERS RECEIVED APPROXIMATELY 40 AWARDS AND RECOGNITIONS. THE RANGE IS ASTOUNDING, FROM HIGH MEMBER EXPERIENCE HONORS GIVEN BY J.D. POWER AND ASSOCIATES, TO HONORS FOR LEADING IN EQUALITY. BY RECEIVING THESE AWARDS AND RECOGNITION, WE KNOW THAT WE ARE MAKING PROGRESS, LEADING THE WAY TO IMPROVED HEALTH AND WELL-BEING FOR OUR MEMBERS, PATIENTS AND COMMUNITY. SEVERAL AWARDS AND HONORS RECEIVED IN 2013 INCLUDED: - RECOGNIZED AS BEING 'MOST WIRED' BY HOSPITAL & HEALTH NETWORKS MAGAZINE FOR THE FOURTH STRAIGHT YEAR. - HEALTHPARTNERS AND PARK NICOLLET WON HENNEPIN COUNTY WELLNESS BY DESIGN AWARDS FOR HEALTHY WORKPLACE ENVIRONMENTS. - HEALTHPARTNERS MOBILE APP AND RECRUITMENT WEBSITE RECEIVED EHEALTHCARE LEADERSHIP AWARDS FROM STRATEGIC HEALTH CARE COMMUNICATIONS. - NATIONAL COMMITTEE FOR QUALITY ASSURANCE (NCQA). HEALTHPARTNERS IS AMONG THE TOP 30 PRIVATE HEALTH PLANS IN THE NATION AND IS THE TOP-RANKED PLAN IN MINNESOTA, ACCORDING TO NCQA'S PRIVATE HEALTH INSURANCE PLAN RANKINGS 2013-2014. THE RANKINGS ARE BASED ON MORE THAN 50 MEASURES OF CLINICAL PERFORMANCE AND MEMBER SATISFACTION, AS WELL AS NCQA ACCREDITATION. PLACING 30TH OF THE 484 PLANS RANKED NATIONALLY BY NCQA PUTS HEALTHPARTNERS IN THE TOP SIX PERCENT OF HEALTH PLANS IN THE COUNTRY. NCQA IS A PRIVATE, NOT-FOR-PROFIT ORGANIZATION. - NATIONAL COMMITTEE FOR QUALITY ASSURANCE (NCQA). HEALTHPARTNERS FREEDOM MEDICARE PLAN REMAINS THE TOP RANKED MEDICARE PLAN IN MINNESOTA FOR THE FIFTH STRAIGHT YEAR, AND IS IN THE TOP FOUR PERCENT OF 405 PLANS EVALUATED, ACCORDING TO NCQA'S MEDICARE HEALTH INSURANCE PLAN RANKINGS 2013-2014. - ACCOUNTABLE CARE ORGANIZATION ACCREDITATION. HEALTHPARTNERS WAS AMONG SIX ORGANIZATIONS TO RECEIVE A NEW ACCREDITATION AS AN ACCOUNTABLE CARE ORGANIZATION FROM THE NATIONAL COMMITTEE FOR QUALITY ASSURANCE AND WAS AMONG THE FIRST TWO TO RECEIVE THE HIGHEST DESIGNATION- LEVEL 3 ACO ACCREDITATION. TO RECEIVE NCQA ACO ACCREDITATION, WHICH IS VALID FOR THREE YEARS, ORGANIZATIONS HAD TO DEMONSTRATE THE ABILITY TO IMPROVE QUALITY, REDUCE COSTS AND COORDINATE WHOLE-PERSON CARE THROUGHOUT THE HEALTH CARE SYSTEM. - JOINT COMMISSION. THREE HEALTHPARTNERS HOSPITALS WERE RECOGNIZED FOR QUALITY AND SAFETY IN THE JOINT COMMISSION'S TOP PERFORMER ON KEY QUALITY MEASURES REPORT. REGIONS HOSPITAL WAS RECOGNIZED FOR DELIVERING THE HIGHEST QUALITY CARE IN FOUR AREAS (HEART ATTACK, HEART FAILURE, PNEUMONIA AND SURGICAL CARE) WHILE LAKEVIEW AND HUDSON HOSPITALS WERE RECOGNIZED FOR HIGH QUALITY SURGICAL CARE. THE REPORT SUMMARIZED THE PERFORMANCE OF 3,300 JOINT COMMISSION-ACCREDITED HOSPITALS ON 47 PROCESSES THAT RESEARCH SHOWS ARE THE SAFEST AND MOST EFFECTIVE CARE. - MINNESOTA COMMUNITY MEASUREMENT. HEALTHPARTNERS MEDICAL GROUP & PARK NICOLLET HEALTH SERVICES WERE TWO OF THE TOP FIVE HIGHEST PERFORMING MEDICAL GROUPS FOR PRIMARY CARE IN THE MINNESOTA COMMUNITY MEASUREMENT 2013 HEALTH CARE QUALITY REPORT. |
| FORM 990, PART VI, SECTION A, LINE 6 | HPI IS THE SOLE CORPORATE MEMBER OF GHI. ADDITIONALLY, EACH CONTRACT HOLDER OF GHI OR ITS RELATED ORGANIZATIONS IS AN "ASSOCIATE MEMBER" OF GHI. EACH ASSOCIATE MEMBER HAS ONE VOTE. BYLAWS, SECTION 1.1. |
| FORM 990, PART VI, SECTION A, LINE 7A | THE ASSOCIATE MEMBERS ELECT THE "MEMBER-ELECTED DIRECTORS." THREE OF THE FIVE DIRECTORS ARE MEMBER-ELECTED DIRECTORS. THE CHAIR OF THE CORPORATE MEMBER SERVES AS A DIRECTOR EX OFFICIO AND AS THE CHAIR OF GHI. |
| FORM 990, PART VI, SECTION A, LINE 7B | THE ASSOCIATE MEMBERS HAVE APPROVAL RIGHTS REGARDING AMENDMENTS TO THE ARTICLES AND BYLAWS OF GHI AND ANY MERGER WHEREBY GHI IS MERGED INTO AND SURVIVED BY A DIFFERENT CORPORATION. THE SOLE CORPORATE MEMBER MUST APPROVE THE DECISIONS OF THE BOARD OF DIRECTORS AS FOLLOWS: ANNUAL OPERATING AND CAPITAL BUDGETS AND LONG RANGE PLANS, INDEBTEDNESS IN EXCESS OF AMOUNTS DETERMINED FROM TIME TO TIME, MERGER OR CONSOLIDATION WITH ANOTHER CORPORATION, DISPOSAL OF ASSETS IN EXCESS OF AMOUNTS DETERMINED FROM TIME TO TIME, APPOINTMENT OR REMOVAL OF THE CHIEF EXECUTIVE OFFICER, AMENDMENT OF ARTICLES OR BYLAWS, VOLUNTARY DISSOLUTION, VENDOR AGREEMENT INVOLVING 20% OR MORE OF OPERATING EXPENSES, ANY ACTION TAKEN BY THE VOTE OF THE FULL BOARD OF DIRECTORS. BYLAWS, ARTS IV, XIII, XIV. |
| FORM 990, PART VI, SECTION B, LINE 11 | GHI'S 990 RETURN HAS A COMPREHENSIVE REVIEW PROCESS THAT IS FOLLOWED BEFORE IT IS PRESENTED TO THE GOVERNING BODY OF GHI. THE REVIEW PROCESS INCLUDES A LAYERED REVIEW BY GHI'S TAX DEPARTMENT, MANAGEMENT TEAM, INTERNAL LEGAL DEPARTMENT AND OUTSIDE INDEPENDENT ACCOUNTANTS. EACH ONE OF THOSE AREAS HAS AN OPPORTUNITY TO REVIEW, ASK QUESTIONS AND MAKE COMMENTS BACK TO THE TAX DEPARTMENT OF GHI BEFORE THE FORM 990 IS PRESENTED TO THE GOVERNING BODY OF GHI. GHI MAKES AVAILABLE, TO THE AUDIT AND COMPLIANCE COMMITTEE OF GHI'S BOARD OF DIRECTORS AND TO THE FULL BOARD OF DIRECTORS, A COPY OF THE 990 FOR REVIEW AND COMMENT PRIOR TO THE FILING OF THE 990 RETURN. THIS COPY IS PROVIDED IN THE HEALTHPARTNERS BOARDEFFECT PORTAL FOR ALL BOARD MEMBERS TO REVIEW PRIOR TO THE FILING OF THE 990, AND IS AN AGENDA ITEM AT THE COMMITTEE MEETING. THIS PROCESS IS NOTED AND DOCUMENTED IN THE WRITTEN COMMITTEE MINUTES OF THE MEETING. THESE MINUTES ARE PRESENTED TO THE FULL BOARD OF DIRECTORS. |
| FORM 990, PART VI, SECTION B, LINE 12C | AS REQUIRED BY THE BYLAWS OF GHI, THE BOARD MONITORS POTENTIAL CONFLICTS OF INTEREST ON THE PART OF BOARD MEMBERS, OFFICERS AND KEY EMPLOYEES PURSUANT TO ITS CONFLICT OF INTEREST POLICY. UNDER THE POLICY, ALL BOARD MEMBERS, PRINCIPAL OFFICERS, MEMBERS OF A COMMITTEE WITH BOARD DELEGATED POWERS AND KEY EMPLOYEES ANNUALLY ARE PROVIDED WITH A COPY OF THE POLICY AND REQUIRED TO COMPLETE A QUESTIONNAIRE IDENTIFYING ANY POTENTIAL CONFLICTS OF INTEREST. THE GENERAL COUNSEL SUMMARIZES THE FINDINGS FROM THE QUESTIONNAIRE AND PROVIDES A REPORT TO THE GOVERNANCE COMMITTEE. A WRITTEN REPORT OF THE POTENTIAL CONFLICTS IS SHARED WITH THE CHAIR OF THE BOARD AND CHIEF EXECUTIVE OFFICER WHO, ALONG WITH THE GENERAL COUNSEL AND THE BOARD ASSISTANT SECRETARY, CONTINUALLY MONITOR BOARD AGENDAS AND PROPOSED ACTIONS TO IDENTIFY AND ADDRESS ACTUAL CONFLICTS. |
| FORM 990, PART VI, SECTION B, LINE 15 | GHI HAS AN ANNUAL PROCESS TO REVIEW THE MARKET COMPARABILITY OF THE TOTAL COMPENSATION OF ITS CEO AND ITS OTHER OFFICERS. EVERY THREE YEARS, UNDER THE DIRECTION OF THE GHI BOARD OF DIRECTORS' COMPENSATION COMMITTEE (COMPENSATION COMMITTEE), A TOTAL COMPENSATION MARKET REVIEW IS COMPLETED. THE REVIEW INCLUDES ALL COMPONENTS OF COMPENSATION; BASE SALARY, ANNUAL INCENTIVES, BENEFITS AND PERQUISITES. THE MARKET SURVEY RESULTS ARE PRESENTED TO, REVIEWED BY AND APPROVED BY THE INDEPENDENT COMPENSATION COMMITTEE. IN INTERIM YEARS, GHI'S HUMAN RESOURCES STAFF, UNDER THE DIRECTION OF THE COMPENSATION COMMITTEE, UPDATES CHANGES IN THE SALARY STRUCTURE BASED ON THE SAME INDEPENDENT STUDIES PERFORMED BY THE COMPENSATION COMMITTEE. FOR THE CHIEF EXECUTIVE OFFICER AND CERTAIN OTHER POSITIONS FULL INDEPENDENT REVIEWS ARE PERFORMED. IN ALL CASES, COMMITTEE MEMBERS COMPLETE AN ANNUAL CONFLICT OF INTEREST SURVEY TO ASSURE THE COMPENSATION COMMITTEE MEMBERS' INDEPENDENCE, STAFF IS NOT IN ROOM DURING DELIBERATIONS OR VOTE INCLUDING EXECUTIVE SESSIONS, AND CONTEMPORANEOUS MINUTES ARE KEPT. TOTAL COMPENSATION IS APPROPRIATELY DOCUMENTED ON THE FORM 990 AND W2 STATEMENTS. THE BOARD OF DIRECTORS HAS DELEGATED TO THE COMPENSATION COMMITTEE THE ACCOUNTABILITY TO CONDUCT AN ANNUAL PERFORMANCE EVALUATION AND TO DETERMINE THE COMPENSATION OF THE CEO BASED ON THE PERFORMANCE REVIEW AND THE MARKET COMPARABILITY DATA, APPROVED BY THE COMPENSATION COMMITTEE. THE BOARD HAD DELEGATED TO THE CEO (WITH AUTHORITY TO FURTHER DELEGATE) THE ACCOUNTABILITY TO CONDUCT ANNUAL PERFORMANCE REVIEWS AND DETERMINE THE COMPENSATION OF ALL OTHER OFFICERS WITHIN THE COMPENSATION RANGES DETERMINED BY THE COMPENSATION COMMITTEE. ANY EXCEPTIONS NEED TO BE APPROVED BY THE COMPENSATION COMMITTEE. |
| FORM 990, PART VI, SECTION C, LINE 19 | GHI FINANCIAL STATEMENTS AND 990 RETURNS ARE MADE AVAILABLE TO ANY PERSON WHO REQUESTS THE INFORMATION FROM GHI OR HPI. GHI'S ARTICLES OF INCORPORATION ARE AVAILABLE TO ANY PERSON WHO REQUESTS THE INFORMATION THROUGH THE MINNESOTA SECRETARY OF STATE'S OFFICE. GHI'S ARTICLES, BYLAWS, CONFLICT OF INTEREST POLICY, BOARD MINUTES AND PRINCIPLES OF CORPORATE GOVERNANCE CAN BE VIEWED THROUGH THE HEALTHPARTNERS.COM WEBSITE. |
| FORM 990, PART XI, LINE 9: | FASB 124 FAIR MARKET VALUATION ADJUSTMENT 1,175,081. FASB 158 PENSION ADJUSTMENT 80,422,402. FASB 158 POST RETIREMENT ADJUSTMENT 3,148,658. EQUITY TRANSFER FROM HEALTHPARTNERS CENTRAL MINNESOTA CLINICS 946,646. EQUITY TRANSFER FROM REGIONS HOSPITAL FOUNDATION 4,300. |
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