Department of the Treasury Internal Revenue Service
Public Charity Status and Public Support
Complete if the organization is a section 501(c)(3) organization or a section
4947(a)(1) nonexempt charitable trust.
Attach to Form 990 or Form 990-EZ. See separate instructions. Information about Schedule A (Form 990 or 990-EZ) and its instructions is at www.irs.gov/form990.
OMB No. 1545-0047
2013
Open to Public Inspection
Name of the organization
UNITED SERVICE ORGANIZATIONS INC
Employer identification number
13-1610451
Part I
Reason for Public Charity Status
(All organizations must complete this part.) See instructions.
The organization is not a private foundation because it is: (For lines 1 through 11, check only one box.)
1
2
3
4
5
section 170(b)(1)(A)(iv). (Complete Part II.)
6
7
8
9
receipts from activities related to its exempt functions—subject to certain exceptions, and (2) no more than 331/3% of
its support from gross investment income and unrelated business taxable income (less section 511 tax) from businesses
acquired by the organization after June 30, 1975. See section 509(a)(2). (Complete Part III.)
10
11
e
By checking this box, I certify that the organization is not controlled directly or indirectly by one or more disqualified persons other than foundation managers and other than one or more publicly supported organizations described in section 509(a)(1) or section 509(a)(2).
f
If the organization received a written determination from the IRS that it is a Type I, Type II, or Type III supporting organization, check this box
..................................................
g
Since August 17, 2006, has the organization accepted any gift or contribution from any of the following persons?
(i) A person who directly or indirectly controls, either alone or together with persons described in (ii)
Yes
No
and (iii) below, the governing body of the supported organization?
................
11g(i)
(ii)
A family member of a person described in (i) above?
......................
11g(ii)
(iii)
A 35% controlled entity of a person described in (i) or (ii) above?
................
11g(iii)
h
Provide the following information about the supported organization(s).
(i) Name of supported organization
(ii) EIN
(iii) Type of organization (described on lines 1- 9 above or IRC section (see instructions))
(iv) Is the organization in col. (i) listed in your governing document?
(v) Did you notify the organization in col. (i) of your support?
(vi) Is the organization in col. (i) organized in the U.S.?
(vii) Amount of monetary support
Yes
No
Yes
No
Yes
No
Total
For Paperwork Reduction Act Notice, see the Instructions for Form 990 or 990EZ.
Cat. No. 11285F
Schedule A (Form 990 or 990-EZ) 2013
Schedule A (Form 990 or 990-EZ) 2013
Page 2
Part II
Support Schedule for Organizations Described in Sections 170(b)(1)(A)(iv) and 170(b)(1)(A)(vi) (Complete only if you checked the box on line 5, 7, or 8 of Part I or if the
organization failed to qualify under Part III. If the organization fails to
qualify under the tests listed below, please complete Part III.)
Section A. Public Support
Calendar year (or fiscal year beginning in)
(a) 2009
(b) 2010
(c) 2011
(d) 2012
(e) 2013
(f) Total
1
Gifts, grants, contributions, and membership fees received. (Do not include any "unusual grants.") ....
100,897,551
119,578,427
126,279,553
124,866,183
132,388,379
604,010,093
2
Tax revenues levied for the organization's benefit and either paid to or expended on its behalf.......
0
3
The value of services or facilities furnished by a governmental unit to the organization without charge..
0
4
Total. Add lines 1 through 3
100,897,551
119,578,427
126,279,553
124,866,183
132,388,379
604,010,093
5
The portion of total contributions by each person (other than a governmental unit or publicly supported organization) included
on line 1 that exceeds 2% of the amount shown on line 11, column (f)..
0
6
Public support. Subtract line 5 from line 4.
604,010,093
Section B. Total Support
Calendar year
(or fiscal year beginning in)
(a) 2009
(b) 2010
(c) 2011
(d) 2012
(e) 2013
(f) Total
7
Amounts from line 4..
100,897,551
119,578,427
126,279,553
124,866,183
132,388,379
604,010,093
8
Gross income from interest, dividends, payments received on securities loans, rents, royalties and income from similar sources...
1,597,763
217,420
373,179
296,671
298,111
2,783,144
9
Net income from unrelated business activities, whether or not the business is regularly carried on..
111,649
114,098
136,573
80,856
105,407
548,583
10
Other income. Do not include gain or loss from the sale of capital assets (Explain in Part IV.)..
685,403
1,353,667
89,657
67,941
-710,722
1,485,946
11
Total support (Add lines 7 through 10).
608,827,766
12
Gross receipts from related activities, etc. (see instructions)
..................
12
13,302,477
13
First five years.
If the Form 990 is for the organization's first, second, third, fourth, or fifth tax year as a 501(c)(3) organization,
check this box and stop here.................................................
Section C. Computation of Public Support Percentage
14
Public support percentage for 2013 (line 6, column (f) divided by line 11, column (f))
.........
14
99.209 %
15
Public support percentage for 2012 Schedule A, Part II, line 14
...............
15
98.540 %
16a
33 1/3% support test—2013.
If the organization did not check the box on line 13, and line 14 is 33 1/3% or more, check this box
and stop here. The organization qualifies as a publicly supported organization
.......................
b
33 1/3% support test—2012.
If the organization did not check a box on line 13 or 16a, and line 15 is 33 1/3% or more, check this
box and stop here. The organization qualifies as a publicly supported organization
.....................
17a
10%-facts-and-circumstances test—2013.
If the organization did not check a box on line 13, 16a, or 16b, and line 14
is 10% or more, and if the organization meets the "facts-and-circumstances" test, check this box and stop here. Explain
in Part IV how the organization meets the "facts-and-circumstances" test. The organization qualifies as a publicly supported
organization
.....................................................
b
10%-facts-and-circumstances test—2012.
If the organization did not check a box on line 13, 16a, 16b, or 17a, and line
15 is 10% or more, and if the organization meets the "facts-and-circumstances" test, check this box and stop here.
Explain in Part IV how the organization meets the "facts-and-circumstances" test. The organization qualifies as a publicly supported organization
................................................
18
Private foundation.
If the organization did not check a box on line 13, 16a, 16b, 17a, or 17b, check this box and see
instructions
.....................................................
Schedule A (Form 990 or 990-EZ) 2013
Schedule A (Form 990 or 990-EZ) 2013
Page 3
Part III
Support Schedule for Organizations Described in Section 509(a)(2) (Complete only if you checked the box on line 9 of Part I or if the organization
failed to qualify under Part II. If the organization fails to qualify under
the tests listed below, please complete Part II.)
Section A. Public Support
Calendar year (or fiscal year beginning in)
(a) 2009
(b) 2010
(c) 2011
(d) 2012
(e) 2013
(f) Total
1
Gifts, grants, contributions, and membership fees received. (Do not include any "unusual grants.") .
2
Gross receipts from admissions, merchandise sold or services performed, or facilities furnished in any activity that is related to the organization's tax-exempt purpose......
3
Gross receipts from activities that are not an unrelated trade or business under section 513..
4
Tax revenues levied for the organization's benefit and either paid to or expended on its behalf...
5
The value of services or facilities furnished by a governmental unit to the organization without charge..
6
Total. Add lines 1 through 5.
7a
Amounts included on lines 1, 2, and 3 received from disqualified persons...
b
Amounts included on lines 2 and 3 received from other than disqualified persons that exceed the greater of $5,000 or 1% of the amount on line 13 for the year.
c
Add lines 7a and 7b..
8
Public support (Subtract line 7c from line 6.)
Section B. Total Support
Calendar year (or fiscal year beginning in)
(a) 2009
(b) 2010
(c) 2011
(d) 2012
(e) 2013
(f) Total
9
Amounts from line 6...
10a
Gross income from interest, dividends, payments received on securities loans, rents, royalties and income from similar sources..
b
Unrelated business taxable income (less section 511 taxes) from businesses acquired after June 30, 1975.
c
Add lines 10a and 10b.
11
Net income from unrelated business activities not included in line 10b, whether or not the business is regularly carried on.
12
Other income. Do not include gain or loss from the sale of capital assets (Explain in Part IV.)
..
13
Total support. (Add lines 9, 10c, 11, and 12.)..
14
First five years.
If the Form 990 is for the organization's first, second, third, fourth, or fifth tax year as a 501(c)(3) organization,
check this box and stop here.............................................
Section C. Computation of Public Support Percentage
15
Public support percentage for 2013 (line 8, column (f) divided by line 13, column (f))
.........
15
16
Public support percentage from 2012 Schedule A, Part III, line 15
...............
16
Section D. Computation of Investment Income Percentage
17
Investment income percentage for 2013 (line 10c, column (f) divided by line 13, column (f))
......
17
18
Investment income percentage from 2012 Schedule A, Part III, line 17
.............
18
19a
33 1/3% support tests—2013.
If the organization did not check the box on line 14, and line 15 is more than 33 1/3%, and line 17 is not more than 33 1/3%, check this box and stop here. The organization qualifies as a publicly supported organization
........
b
33 1/3% support tests—2012.
If the organization did not check a box on line 14 or line 19a, and line 16 is more than 33 1/3% and line 18 is not more than 33 1/3%, check this box and stop here. The organization qualifies as a publicly supported organization
.....
20
Private foundation.
If the organization did not check a box on line 14, 19a, or 19b, check this box and see instructions
.....
Schedule A (Form 990 or 990-EZ) 2013
Schedule A (Form 990 or 990-EZ) 2013
Page 4
Part IV
Supplemental Information.
Provide the explanations required by Part II, line 10; Part II, line 17a or 17b; and Part III, line 12. Also complete this part for any additional information. (See instructions).
Facts And Circumstances Test
Explanation
Schedule A (Form 990 or 990-EZ) 2013
Additional Data
Software ID:
Software Version:
-
TIN:
SCHEDULE O (Form 990 or 990-EZ)
Department of the Treasury Internal Revenue Service
Supplemental Information to Form 990 or 990-EZ
Complete to provide information for responses to specific questions on
Form 990 or to provide any additional information.
Attach to Form 990 or 990-EZ.
Information about Schedule O (Form 990 or 990-EZ) and its instructions is at
www.irs.gov/form990.
OMB No. 1545-0047
2013
Open to Public Inspection
Name of the organization
UNITED SERVICE ORGANIZATIONS INC
Employer identification number
13-1610451
Return Reference
Explanation
FORM 990, PART III, LINE 4
For more than 73 years, the USO is the only private, non-profit organization that serves the U.S. military throughout their service, from the moment they join, through their deployments and as they transition back to their communities. We accomplish our mission by delivering highly valued programs, morale-boosting services and engaging entertainment that help them feel appreciated for their service. Our scope, scale, presence, reach and knowledge, and the resulting trust of the U.S. military, give the USO the unparalleled ability to meet the wide range of needs of troops and families. In a 2013 survey, troops and families agreed that the USO delivers just what they need. - 97% say the USO boosts their morale - 95% say the USO shows our country supports them - 94% say the USO eases their separation from family and friends The USO relies primarily on the generosity of individuals, organizations and corporations to support its activities. FORM 990, PART III, LINE 4A - USO Centers For over 73 years, the USO has always been by the side of our troops and their families. At over 160 locations worldwide (82 direct reporting centers), we help Americans fill the gaps to ensure a more resilient, healthy and ready military community in order to protect our way of life. The USO is a private, non-profit organization that relies on the generosity of millions of donors. Americans can trust that our armed forces will keep us safe - we must do everything in our power to support them. The USO provides a warm and comforting place where troops and families can connect via Internet or telephone, play a video game, catch a movie, have a snack or just put their feet up and relax. USO provides support and comfort at these centers and whereever troops are serving: - active duty troops - military families - troops in transition - wounded, ill and injured troops, their families and caregivers - families of the fallen The USO also works with military commands in locations not served by a USO Center to meet location specific needs and provide support in a variety of settings and geographic regions. USO Day Rooms as well as respite and recreational support can be found at select transition command units at military bases and hospitals in the U.S. and overseas. Our impact is reflected in more than 8 million annual visits (6 million visits at direct reporting centers) in 2013 to USO centers from South Korea to Germany, from Okinawa to Afghanistan, at training bases and airports across the country and for those serving on ships and squadrons deployed around the world. Wherever troops and their families are, the USO is well postured to respond to emerging requests. - In 2013, 121 USO locations (31 direct reporting centers) in the United States were visited more than 3.6 million times (more than 1.4 million times at direct reporting centers), providing USO Warrior and Family Care programs, No Dough Dinners for military families, and homecoming and deployment sendoffs. - The 15 USO locations in Southwest Asia were visited more than 3.1 million times in 2013. The USO provides a connection to home through our private telephone network and multiple program offerings including health and wellness, tournaments, and United through Reading. - The USO opened its second Warrior and Family Center on the grounds of Naval Service Activity Bethesda, the home of Walter Reed National Military Medical Center. The center is strategically located adjacent to Tranquility Hall - the warrior transition brigade's barracks - making it convenient for wounded, ill and injured troops and their families to take advantage of the facilities and USO Warrior and Family Care programs during the recovery process. The Bethesda center - which is more than 16,000 square feet - features the latest in technology and learning spaces along with unique spots to relax like a healing garden and a fireside lounge. A gaming room and a space dedicated to creative arts provide a setting for innovative programming. The first center is currently offering a comprehensive array of specialized services and programs in a supportive and home-like setting and has been visited more than 100,000 times by troops, their families and caregivers. - More than 29,000 volunteers gave 1.5 million hours (more than 13,000 volunteers at direct reporting centers) in 2013 in service of troops and families. Eighty percent of USO volunteers polled cited "interaction with troops and their families" as their greatest reward. FORM 990, PART III, LINE 4B - Entertainment Entertainment tours bring celebrities and performers who graciously donate their time to lift the spirits of our troops and their families around the world. In 2013, the USO deployed 123 celebrity entertainers on 103 tours to 12 states and 25 countries - including 14 tours to combat zones -- entertaining more than 262,509 troops and military families. USO tour veterans' passion for and support of our men and women in uniform and their families best exemplifies the ideals and mission of the USO: being by their side wherever they serve. FORM 990, PART III, LINE 4C - Active Duty and Military Family Programs For more than 73 years, the USO has accomplished our mission by delivering highly valued programs and morale-boosting services that help them feel appreciated for their service. USO Programs provides support and comfort through distributing care packages, electronic gaming, sports/musical equipment and personal care items to deployed troops and troops in remote locations. In 2013, more than 70,000 care packages, 160 USO2Go bundles, and 275 holiday boxes were delivered to troops including those in remote areas of the world. Provide connectivity with friends and family through a private phone network that allows troops to make free calls home, access to computers with free high speed internet bandwidth, and internet access for their own computers, as well as, distribute free international pre-paid calling cards. In 2013, the USO shipped phone cards to more than 417 locations around the globe. In Southwest Asia alone, more than 20 million minutes were logged in free talk time for our service men and women in 2013. Provide support for military children to help families deal with the challenges of deployments and homecomings by connecting a deployed parent with their children back home through United Through Reading (over 31,000 recordings sent in 2013), through distribution of more than 47,000 With You All the Way kits that help children cope with deployments and when a parent returns home "different" and other various programs. OTHER PROGRAM SERVICE ACTIVITIES FORM 990, PART III, LINE 4D DESCRIPTION GRANTS EXPENSES PROVIDE AWARENESS AND OUTREACH PROGRAMS $ 18,251,235 WARRIOR AND FAMILY CARE PROGRAMS $ 2,468,581 $ 4,067,200 TOTAL $ 2,468,581 $ 22,318,435 Members or Stockholders Form 990, Part VI, Line 6 The membership of the USO, INC. shall consist of two classes of members: 1) Voting members consisting of Members of THE USO, INC.'s Board of Governors during their term of service. 2) Non-voting members consisting of members of the armed forces of the United States currently on active duty; representatives, as may be designated by THE USO, INC.'s Board of Governors, from the Organizations set forth in THE USO, INC.'s congressional charter, up to nine persons designated by the President of the United States, their term of membership being conterminous with such President's incumbency; and any other persons who meet the criteria established by the Board of Governors for Membership. other persons who meet the criteria established by the Board of Governors for Membership.
Form 990, Part VI, Line 7a
At the annual meeting, the voting members shall elect members of the Board of Governors and take such other action as may be appropriately submitted to them by the Board of Governors. Election of the Board of Governors, or action on any other matters, shall be by the affirmative vote of the majority of voting members present in person or by proxy and entitled to vote at the meeting, provided those present in person or by proxy constitute a quorum. Additionally, up to six persons appointed by the President of the United States, thier term being conterminous with such president's incumbency, may serve on the Board of Governors.
Form 990, Part VI, Line 11b
A copy of the draft 990 was provided to all board members, officers, and key employees prior to its filing with the IRS. The process was conducted in April and May 2014. Meeting minutes reflect the review and discussion of the irs form 990 at the finance committee meeting held in May. An outside accounting firm prepares and reviews the Form 990.
Form 990, Part VI, Line 12c
The conflict of interest policy is the policy that requires THE USO, INC.'s Governors, Officers, and other employees to avoid any situation which may constitute a conflict of interest, that is, any situation which an individual uses or could use his or her position with THE USO, INC. for personal gain to an individual, members of the individual's family, or other organizations with whom the individual is affiliated, to the actual or potential detriment of the USO, INC. The Board of Governors has established a policy with reference to conflicts of interest applicable to the Board of Governors. Disclosure of potential conflicts are reviewed by CEO, CFO and outside counsel. Any individuals that have a conflict of interest are prohibited from deliberations and voting on a transaction.
Form 990, Part VI, Lines 15a and 15b
The compensation is established by the USO, INC. Board of Governors after an independent, outside review of industry surveys, compensation studies and other data to ensure that executive compensation is within the range of that paid to comparable executives of comparable organizations for comparable services and therefore reasonable. These reviews are performed on a biannual basis by an independent outside consultant for the following positions: CEO, CFO, SVP Entertainment/Programs, SVP Operations, SVP Executive Office, SVP Development, SVP Marketing and Communications, SVP HR, and Chief of Staff. The last review was performed in 2012 for all positions listed and all positions' compensation was found to be within the range for comparable executives at comparable organizations. For all other positions, the USO, Inc. obtains compensation surveys to establish appropriate salary ranges every 1-2 years or earlier if needed.
Form 990, Part VI, Line 19
Financial statements are made available on the USO, INC. website. The Governing documents and conflict of interest policies are made available upon request.
Form 990, Part VIII, LIne 8c
Net income from fundraising events is $1,706,812 of which $596,815 is attributable to the annual USO Gala. The presentation of net loss from fundraising events of $777,855 as shown on Part VIII, Line 8C needs additional explanation due to the exclusion of the portion of gross receipts that are considered contributions. These amounts are reported as fundraising events contributions on Part VIII, Line 1C. The contribution portion is calculated as the difference between the contributor's payment and the retail value of what is provided from the fundraising event.
For Paperwork Reduction Act Notice, see the Instructions for Form 990 or 990-EZ.