Department of the Treasury Internal Revenue Service
Public Charity Status and Public Support
Complete if the organization is a section 501(c)(3) organization or a section
4947(a)(1) nonexempt charitable trust.
Attach to Form 990 or Form 990-EZ. See separate instructions. Information about Schedule A (Form 990 or 990-EZ) and its instructions is at www.irs.gov/form990.
OMB No. 1545-0047
2013
Open to Public Inspection
Name of the organization
BRIDGEWAY CENTER INC
Employer identification number
59-1278085
Part I
Reason for Public Charity Status
(All organizations must complete this part.) See instructions.
The organization is not a private foundation because it is: (For lines 1 through 11, check only one box.)
1
2
3
4
5
section 170(b)(1)(A)(iv). (Complete Part II.)
6
7
8
9
receipts from activities related to its exempt functions—subject to certain exceptions, and (2) no more than 331/3% of
its support from gross investment income and unrelated business taxable income (less section 511 tax) from businesses
acquired by the organization after June 30, 1975. See section 509(a)(2). (Complete Part III.)
10
11
e
By checking this box, I certify that the organization is not controlled directly or indirectly by one or more disqualified persons other than foundation managers and other than one or more publicly supported organizations described in section 509(a)(1) or section 509(a)(2).
f
If the organization received a written determination from the IRS that it is a Type I, Type II, or Type III supporting organization, check this box
..................................................
g
Since August 17, 2006, has the organization accepted any gift or contribution from any of the following persons?
(i) A person who directly or indirectly controls, either alone or together with persons described in (ii)
Yes
No
and (iii) below, the governing body of the supported organization?
................
11g(i)
(ii)
A family member of a person described in (i) above?
......................
11g(ii)
(iii)
A 35% controlled entity of a person described in (i) or (ii) above?
................
11g(iii)
h
Provide the following information about the supported organization(s).
(i) Name of supported organization
(ii) EIN
(iii) Type of organization (described on lines 1- 9 above or IRC section (see instructions))
(iv) Is the organization in col. (i) listed in your governing document?
(v) Did you notify the organization in col. (i) of your support?
(vi) Is the organization in col. (i) organized in the U.S.?
(vii) Amount of monetary support
Yes
No
Yes
No
Yes
No
Total
For Paperwork Reduction Act Notice, see the Instructions for Form 990 or 990EZ.
Cat. No. 11285F
Schedule A (Form 990 or 990-EZ) 2013
Schedule A (Form 990 or 990-EZ) 2013
Page 2
Part II
Support Schedule for Organizations Described in Sections 170(b)(1)(A)(iv) and 170(b)(1)(A)(vi) (Complete only if you checked the box on line 5, 7, or 8 of Part I or if the
organization failed to qualify under Part III. If the organization fails to
qualify under the tests listed below, please complete Part III.)
Section A. Public Support
Calendar year (or fiscal year beginning in)
(a) 2009
(b) 2010
(c) 2011
(d) 2012
(e) 2013
(f) Total
1
Gifts, grants, contributions, and membership fees received. (Do not include any "unusual grants.") ....
7,171,853
7,822,417
6,991,678
6,166,085
4,189,923
32,341,956
2
Tax revenues levied for the organization's benefit and either paid to or expended on its behalf.......
3
The value of services or facilities furnished by a governmental unit to the organization without charge..
4
Total. Add lines 1 through 3
7,171,853
7,822,417
6,991,678
6,166,085
4,189,923
32,341,956
5
The portion of total contributions by each person (other than a governmental unit or publicly supported organization) included
on line 1 that exceeds 2% of the amount shown on line 11, column (f)..
6
Public support. Subtract line 5 from line 4.
32,341,956
Section B. Total Support
Calendar year
(or fiscal year beginning in)
(a) 2009
(b) 2010
(c) 2011
(d) 2012
(e) 2013
(f) Total
7
Amounts from line 4..
7,171,853
7,822,417
6,991,678
6,166,085
4,189,923
32,341,956
8
Gross income from interest, dividends, payments received on securities loans, rents, royalties and income from similar sources...
17,060
13,390
8,778
3,524
4,266
47,018
9
Net income from unrelated business activities, whether or not the business is regularly carried on..
10
Other income. Do not include gain or loss from the sale of capital assets (Explain in Part IV.)..
131,149
85,045
207,733
68,439
23,587
515,953
11
Total support (Add lines 7 through 10).
32,904,927
12
Gross receipts from related activities, etc. (see instructions)
..................
12
23,530,975
13
First five years.
If the Form 990 is for the organization's first, second, third, fourth, or fifth tax year as a 501(c)(3) organization,
check this box and stop here.................................................
Section C. Computation of Public Support Percentage
14
Public support percentage for 2013 (line 6, column (f) divided by line 11, column (f))
.........
14
98.290 %
15
Public support percentage for 2012 Schedule A, Part II, line 14
...............
15
98.050 %
16a
33 1/3% support test—2013.
If the organization did not check the box on line 13, and line 14 is 33 1/3% or more, check this box
and stop here. The organization qualifies as a publicly supported organization
.......................
b
33 1/3% support test—2012.
If the organization did not check a box on line 13 or 16a, and line 15 is 33 1/3% or more, check this
box and stop here. The organization qualifies as a publicly supported organization
.....................
17a
10%-facts-and-circumstances test—2013.
If the organization did not check a box on line 13, 16a, or 16b, and line 14
is 10% or more, and if the organization meets the "facts-and-circumstances" test, check this box and stop here. Explain
in Part IV how the organization meets the "facts-and-circumstances" test. The organization qualifies as a publicly supported
organization
.....................................................
b
10%-facts-and-circumstances test—2012.
If the organization did not check a box on line 13, 16a, 16b, or 17a, and line
15 is 10% or more, and if the organization meets the "facts-and-circumstances" test, check this box and stop here.
Explain in Part IV how the organization meets the "facts-and-circumstances" test. The organization qualifies as a publicly supported organization
................................................
18
Private foundation.
If the organization did not check a box on line 13, 16a, 16b, 17a, or 17b, check this box and see
instructions
.....................................................
Schedule A (Form 990 or 990-EZ) 2013
Schedule A (Form 990 or 990-EZ) 2013
Page 3
Part III
Support Schedule for Organizations Described in Section 509(a)(2) (Complete only if you checked the box on line 9 of Part I or if the organization
failed to qualify under Part II. If the organization fails to qualify under
the tests listed below, please complete Part II.)
Section A. Public Support
Calendar year (or fiscal year beginning in)
(a) 2009
(b) 2010
(c) 2011
(d) 2012
(e) 2013
(f) Total
1
Gifts, grants, contributions, and membership fees received. (Do not include any "unusual grants.") .
2
Gross receipts from admissions, merchandise sold or services performed, or facilities furnished in any activity that is related to the organization's tax-exempt purpose......
3
Gross receipts from activities that are not an unrelated trade or business under section 513..
4
Tax revenues levied for the organization's benefit and either paid to or expended on its behalf...
5
The value of services or facilities furnished by a governmental unit to the organization without charge..
6
Total. Add lines 1 through 5.
7a
Amounts included on lines 1, 2, and 3 received from disqualified persons...
b
Amounts included on lines 2 and 3 received from other than disqualified persons that exceed the greater of $5,000 or 1% of the amount on line 13 for the year.
c
Add lines 7a and 7b..
8
Public support (Subtract line 7c from line 6.)
Section B. Total Support
Calendar year (or fiscal year beginning in)
(a) 2009
(b) 2010
(c) 2011
(d) 2012
(e) 2013
(f) Total
9
Amounts from line 6...
10a
Gross income from interest, dividends, payments received on securities loans, rents, royalties and income from similar sources..
b
Unrelated business taxable income (less section 511 taxes) from businesses acquired after June 30, 1975.
c
Add lines 10a and 10b.
11
Net income from unrelated business activities not included in line 10b, whether or not the business is regularly carried on.
12
Other income. Do not include gain or loss from the sale of capital assets (Explain in Part IV.)
..
13
Total support. (Add lines 9, 10c, 11, and 12.)..
14
First five years.
If the Form 990 is for the organization's first, second, third, fourth, or fifth tax year as a 501(c)(3) organization,
check this box and stop here.............................................
Section C. Computation of Public Support Percentage
15
Public support percentage for 2013 (line 8, column (f) divided by line 13, column (f))
.........
15
16
Public support percentage from 2012 Schedule A, Part III, line 15
...............
16
Section D. Computation of Investment Income Percentage
17
Investment income percentage for 2013 (line 10c, column (f) divided by line 13, column (f))
......
17
18
Investment income percentage from 2012 Schedule A, Part III, line 17
.............
18
19a
33 1/3% support tests—2013.
If the organization did not check the box on line 14, and line 15 is more than 33 1/3%, and line 17 is not more than 33 1/3%, check this box and stop here. The organization qualifies as a publicly supported organization
........
b
33 1/3% support tests—2012.
If the organization did not check a box on line 14 or line 19a, and line 16 is more than 33 1/3% and line 18 is not more than 33 1/3%, check this box and stop here. The organization qualifies as a publicly supported organization
.....
20
Private foundation.
If the organization did not check a box on line 14, 19a, or 19b, check this box and see instructions
.....
Schedule A (Form 990 or 990-EZ) 2013
Schedule A (Form 990 or 990-EZ) 2013
Page 4
Part IV
Supplemental Information.
Provide the explanations required by Part II, line 10; Part II, line 17a or 17b; and Part III, line 12. Also complete this part for any additional information. (See instructions).
Facts And Circumstances Test
Explanation
Schedule A (Form 990 or 990-EZ) 2013
Additional Data
Software ID:
Software Version:
-
TIN:
SCHEDULE O (Form 990 or 990-EZ)
Department of the Treasury Internal Revenue Service
Supplemental Information to Form 990 or 990-EZ
Complete to provide information for responses to specific questions on
Form 990 or to provide any additional information.
Attach to Form 990 or 990-EZ.
Information about Schedule O (Form 990 or 990-EZ) and its instructions is at
www.irs.gov/form990.
OMB No. 1545-0047
2013
Open to Public Inspection
Name of the organization
BRIDGEWAY CENTER INC
Employer identification number
59-1278085
Return Reference
Explanation
FORM 990, PART VI, SECTION B, LINE 11
ORGANIZATION'S PROCESS USED TO REVIEW FORM 990 - THE BOARD OF TRUSTEES MEETS WITH THE CHIEF EXECUTIVE OFFICER, THE HUMAN RESOURCES OFFICER AND THE CHIEF FINANCIAL OFFICER TO REVIEW THE FORM 990 PRIOR TO SUBMITTAL TO THE INTERNAL REVENUE SERVICE.
FORM 990, PART VI, SECTION B, LINE 12C
ENFORCEMENT OF CONFLICTS POLICY - ALL OFFICERS, EMPLOYEES, ASSOCIATES, VOLUNTEERS, AND STUDENTS ARE COVERED UNDER THE POLICY. THE HUMAN RESOURCE PROGRAM WILL INVESTIGATE ALL ALLEGATIONS OF VIOLATIONS. PROPORTIONATE DISCIPLINARY ACTION WILL BE TAKEN INCLUDING DISMISSAL BASED UPON THE FACT FINDING OF THE DUE DILIGENCE INVESTIGATION(S).
FORM 990, PART VI, SECTION B, LINE 15
COMPENSATION PROCESS FOR TOP OFFICIAL - THE CHAIRPERSON OF THE HUMAN RESOURCES (HR) COMMITTEE REQUESTS THE CHIEF EXECUTIVE OFFICER (CEO) TO PROVIDE A WRITTEN ASSESSMENT OF THE ORGANIZATION'S PERFORMANCE AND ACHIEVEMENTS FOR THE FISCAL YEAR. THE CEO PROVIDES HIS WRITTEN INPUT. THE HR COMMITTEE CHAIR ASKS THE HR OFFICER TO SECURE INFORMATION FROM THE FLORIDA COUNCIL FOR COMMUNITY MENTAL HEALTH CONCERNING SALARIES AND COMPENSATION ELEMENTS FOR CEO'S OF COMMUNITY MENTAL HEALTH CENTERS SIMILAR IN GEOGRAPHIC AREAS AND SIZE OF THE ORGANIZATION IN THE STATE OF FLORIDA. THE HR COMMITTEE WILL REVIEW THE BOARD OF TRUSTEES ORGANIZATIONAL PERFORMANCE EVALUATION RATING AND FORMULATE THE AGGREGATE RATING. THE HR COMMITTEE UTILIZES THE CEO COMPENSATION STANDARD OPERATING PROCEDURE TO PREPARE A PROPOSAL RECOMMENDATION FOR THE BOARD OF TRUSTEES. THE HUMAN RESOURCES COMMITTEE AND OTHER BOARD MEMBERS WILL REVIEW THE RESULTS ACCOMPLISHED ON THE CEO PERFORMANCE EVALUATION RATING FORM AND INDEPENDENTLY ASSESS THE CEO'S PERFORMANCE. THE COMMITTEE WILL RECOMMEND MERIT COMPENSATION AND/OR PAY FOR PERFORMANCE VARIABLE PAY TO BE PRESENTED TO THE BOARD FOR CONSIDERATION ALONG WITH A WRITTEN COVER LETTER OF EVALUATION TO ACCOMPANY THE CEO PEFORMANCE EVALUATION RATING FORM. THE BOARD OF TRUSTEES WILL MEET IN CLOSED EXECUTIVE SESSION WHERE THE BOARD WILL VOTE FOR FINAL RESOLUTION OF THE AMOUNT OF THE CEO'S COMPENSATION BASED UPON THE PREVIOUS FISCAL YEAR'S ORGANIZATIONAL PEFORMANCE. A WRITTEN LETTER WITH SIGNATORY APPROVAL FROM THE CHAIRPERSON OF THE HUMAN RESOURCES COMMITTEE IS FORWARDED TO THE CEO'S PERSONNEL FILE. FORM 990, PART VI, SECTION B, LINE 15B (COMPENSATION PROCESS FOR OFFICERS) - THE ORGANIZATION ESTABLISHES SALARY RANGES FOR ASSOCIATES CLASSIFICATIONS BY REVIEWING THE BASE RANGE SALARY FOR COMPETITIVE POSITIONS WITHIN THE BEHAVIORAL HEALTH CARE INDUSTRY BY SIZE AND GEOGRAPHICAL AREA. THE ORGANIZATION UTILIZES SURVEY DATA OF ORGANIZATIONS WHICH ARE APPROXIMATELY THE SAME SIZE OF ORGANIZATION, WHICH IS COLLECTED AND DISSEMINATED BY THE FLORIDA COUNCIL FOR COMMUNITY MENTAL HEALTH.
FORM 990, PART VI, SECTION C, LINE 19
GOVERNING DOCUMENTS DISCLOSURE EXPLANATION - THE ORGANIZATION MAKES AVAILABLE TO THE PUBLIC UPON REQUEST ITS GOVERNING DOCUMENTS AND FINANCIAL STATEMENTS. THESE GOVERNING DOCUMENTS INCLUDE: (1) BOARD OF TRUSTEES BY-LAWS (2) ARTICLES OF INCORPORATION (3) BOARD OF TRUSTEES ORIENTATION AND TRAINING MANUAL (4) BOARD TRUSTEE JOB STANDARDS (5) BOARD OF TRUSTEES CHAIRPERSON JOB STANDARDS (6) BOARD TRUSTEE CODE OF ETHICS (7) BOARD TRUSTEE CONFLICT OF INTEREST QUESTIONNAIRE (8) BOARD TRUSTEE RELATED PARTY QUESTIONNAIRE (9) BOARD OF TRUSTEES CORPORATE RESOLUTION FOR SIGNATORY APPROVAL OF CONTRACTS (10) BOARD OF TRUSTEES CORPORATE CRITERIA AND RATING SHEET FOR PERFORMANCE EVALUATION OF THE CHIEF EXECUTIVE OFFICER.
FORM 990, PART XII, LINE 2C:
THE ORGANIZATION DID NOT CHANGE ITS OVERSIGHT PROCESS OR SELECTION PROCESS DURING THE TAX YEAR.
FORM 990, PART I, LINE 1: INTRODUCTION & OVERVIEW:
BRIDGEWAY CENTER, INC. (BCI) DISTINGUISHES ITSELF AS A VALUABLE ASSET FOR OKALOOSA COUNTY. OUR STRATEGIC BUSINESS MODEL PROCESS, TOGETHER WITH OUR WIDE RANGE OF 24X7X365 DAYS ON CALL RESPONSE SYSTEM FOR CHILDREN WITH A CRISIS, IN-HOME THERAPY AND SUPPORTIVE HOUSING SERVICES, TARGETED CASE MANAGEMENT, OUTPATIENT SERVICES, AND MEDICAL STAFF'S MEDICATION MANAGEMENT SYSTEM SERVES AS THE CORE OF OUR BEHAVIORAL HEALTHCARE TREATMENT. THE APPLICATION OF STRATEGY INTO TACTICAL OBJECTIVES WITH SPECIFIC, MEASURABLE, ATTAINABLE, REALISTIC, AND TIME-BOUND START AND FINISH DATE (SMART) ARE ESTABLISHED FOR MANAGEMENT IN EACH PROGRAM. EACH PROGRAM UTILIZES AN EVIDENCE BASED PRACTICE (EBP) STANDARD (PROVEN ON A NATIONAL RESEARCH BASIS TO HAVE THE BEST PATIENT/CLIENT OUTCOMES FOR SUCCESS). OUTCOMES ARE TRACKED DAILY AND REPORTED MONTHLY FOR ANALYSIS OF PATTERNS. CORRECTIVE ACTION IS INITIATED AS NEEDED. BCI, IS A NON-PROFIT 501 (C)(3) FOR BEHAVIORAL HEALTHCARE TREATMENT FOR OKALOOSA COUNTY, SERVES AS THE DEFAULT CARE COORDINATION MANAGER OR PUBLIC SAFETY NET PROVIDER FOR LOW INCOME, UNINSURED INDIVIDUALS AS WELL AS INDIVIDUALS ELIGIBLE FOR MEDICAID. OUR TECHNOLOGY IS AN INTEGRATED, BEST IN CLASS, LEGACY SYSTEM. IT IS LINKED TO REAL TIME POINT OF SERVICE WITH FINANCIAL/ACCOUNTING SYSTEMS. THE SPECIFIC ELECTRONIC HEALTHCARE RECORD (EHR) SOFTWARE TECHNOLOGY WAS PURCHASED FROM ASKESIS CORPORATION, A SUBSIDIARY OF THE UNIVERSITY OF PITTSBURGH MEDICAL CENTER IN PENNSYLVANIA. IT IS A TRANSPARENT SYSTEM WHICH ALLOWS THE USERS TO HAVE COMPELLING REAL-TIME DATA OF WORK TO BE DONE FOR EACH PROVIDER ON A DAILY BASIS. THIS ENSURES GREATER ACCURACY FOR QUALITY AND ACCURACY OF PRODUCTIVITY FROM A BOTTOM-UP AND TOP-DOWN FEEDBACK. BCI HAS PREPARED TO ENTER A FULL RISK MANAGED CARE CONTRACT FOR ALL MEDICAID PATIENTS/CLIENTS IN OKALOOSA COUNTY IN AUGUST 2014. BCI IS NOT A FEE FOR SERVICE PROVIDER BASED UPON THE VOLUME OF SERVICES RENDERED. BCI HAS TRANSITIONED TO A VALUE-BASED PAYMENT REIMBURSEMENT MODEL. THIS PRESENTS MORE CHALLENGES THAT ARE MORE COMPLEX THAN EVER BEFORE. THE TOP TWO CONCERNS OF HOSPITAL CEO'S, ACCORDING TO A SURVEY BY THE AMERICAN COLLEGE OF HEALTHCARE EXECUTIVES (ACHE), ARE FINANCIAL DUE TO GOVERNMENT FUNDING CUTS, MEDICARE AND MEDICAID LOW REIMBURSEMENTS. BRIDGEWAY CENTER, INC.'S BEHAVIORAL HEALTHCARE DELIVERY SYSTEMS CONTINUE TO EVALUATE ALTERNATIVES TO REDUCE RISK, DRIVE COSTS DOWN, INCREASE EFFICIENCY, AND IMPROVE QUALITY OF CARE COORDINATION FOR BETTER PATIENT/CLIENT OUTCOMES.
FORM 990, SCHEDULE O: BCI'S 2013/2014 ACHIEVEMENTS & HIGHLIGHTS:
CASE MANAGEMENT: 1. TIMELY APPOINTMENTS AND FOLLOW UP AFTER DISCHARGE FROM THE HOSPITAL 2. PROVIDERS HAVE CURRENT HOLISTIC INFORMATION TO BETTER TREAT THEIR PATIENT 3. REFERRAL SPECIALIST CONTACTS ALL HOSPITALIZED PATIENT'S FOR POST DISCHARGE REFERRALS TO OFFER CASE MANAGEMENT SERVICES 4. ASSESSMENTS ENSURE AN APPROPRIATE LEVEL OF CARE FOR THE PATIENT 5. SINGLE POINT OF ACCESS (SPOA) FOR CONTRACT REFERRALS 6. MONTHLY HOME VISITS, ADVOCACY WITH PROVIDERS, AND LINKAGE TO APPROPRIATE LEVEL OF CARE REMOVES TREATMENT BARRIERS 7. ONGOING REVIEW OF THE CLIENT'S SERVICE PLAN OBJECTIVES AND SIX (6) MONTH REVIEW TO MEASURE THE CLIENT'S PROGRESS 8. HOLISTIC ASSESSMENTS 9. PERSON CENTERED CARE 10.UTILIZATION OF TRAUMA INFORMED CARE BY ACKNOWLEDGING THE TRAUMA FAMILY SUPPORT SERVICES: 1. CUSTOMER SATISFACTION SURVEYS INDICATE EXCEPTIONAL SERVICES 2. IMMEDIATE RESPONSE FOR ALL HIGH RISK CASES WITH SAFETY PLANS 3. SINGLE POINT OF ACCESS (SPOA) FOR CONTRACT REFERRALS 4. FLEXIBLE SCHEDULE ALLOWING CLIENTS TO BE SEED OUTSIDE OF NORMAL BUSINESS HOURS 5. 24X7X365 CHILD ABUSE PREVENTION TEAM OUTPATIENT SERVICES: 1. COMPREHENSIVE ASSESSMENTS FOR HIGH RISK CHILDREN 2. BEHAVIORAL OBSERVATION SERVICES IMPLEMENTED FOR CHILDREN AND ADOLESCENTS 3. IN-HOME THERAPY SERVICES IMPLEMENTED 4. INCREASED CRISIS INTERVENTION USING A TEAM APPROACH 5. INCREASED GROUP ACCESS BY ADDING ADDITIONAL GROUPS TO SCHEDULE PSYCHIATRIC MEDICAL SERVICES: 1. PATIENTS PROVIDED OPPORTUNITIES TO BE SEEN FOR EMERGENCY VISITS AND/OR MISSED MEDICATION APPOINTMENTS 2. PLANNING TO OPEN AN ON-SITE ADDITION OF PHARMACY FOR INCREASED ACCESS TO PATIENTS FOR MEDICATION MANAGEMENT IN 2015 3. VITAL SIGNS TAKEN ON ALL PATIENTS TO ENSURE MAXIMUM MEDICATION BENEFITS AS WELL AS THE MONITORING FOR POTENTIAL ADVERSE SIDE EFFECTS HUMAN RESOURCES: 1. UPDATED EMPLOYEE HANDBOOK 2. UPDATED MANUALS, PLANS, POLICIES, AND PROTOCOLS AND ENTERED ON BCI INTRANET 3. INCREASED ACCOUNTABILITY BY REQUIRING SUPERVISORS TO DOCUMENT CORRECTIVE ACTION TAKEN BY THEIR TEAM MEMBER 4. IMPLEMENTED AN E-LEARNING SYSTEM WITH APPROXIMATELY 500 TRAINING MODULES FOR ONLINE EMPLOYEE TRAINING 5. STREAMLINED NEW EMPLOYEE ORIENTATION PROCESSES 6. IMPLEMENTED EMPLOYEE RECOGNITION WITH "SPOT-ON" AND "APPLAUSE" AWARDS 7. IMPLEMENTED A SYSTEM TO TRACK HOSPITALIZATIONS AND METHADONE AUTHORIZATIONS AS WELL AS MAKING REFERRALS TO BCI CASE MANAGEMENT 8. DEVELOPED AND IMPLEMENTED "ACTIVE SHOOTER" EMERGENCY DRILL SCENARIO FOR STAFF SAFETY PSYCHOSOCIAL WELLNESS CENTERS: 1. HOST WEEKLY AA MEETINGS AT WEST CAMPUS ON SUNDAY 2. EXPANDED PICK-UP ROUTES TO INCREASE WELLNESS CENTER PARTICIPATION 3. AFTER HOURS, ON CALL TELEPHONE RESPONSE SYSTEM TO BCI ASSIGNED STAFF FOR IMMEDIATE ALERT TO PROVIDE AN EMERGENCY CONSULT FOR COMMUNITY CONSUMERS 4. ON-SITE MEDICAL STAFF PRESCRIBER AT BOTH NORTH AND WEST CAMPUS WELLNESS CENTERS 5. THE MEDICAL STAFF PRESCRIBER IS INCLUDED IN THE SYSTEM OF CARE REVIEW FOR REFERRAL PROCESS 6. INITIATED SUBSTANCE ABUSE GROUP AND MEN'S ISSUES GROUP 7. TRANSITIONED TO ELECTRONIC HEALTH RECORD (EHR) 8. INCREASE COMMUNITY INVOLVEMENT AT WEST CAMPUS WITH THE COUNTY ADOPT A DUNE PROGRAM, THE ANNUAL "CHRISTMAS CHEER" CAROLING GROUP, AND VOLUNTEERING AT THE PANHANDLE ANIMAL WELFARE SHELTER 9. IMPLEMENTED "WALKING GROUPS" FOR CONSUMERS TO FAMILIARIZE THE AREA TO PROMOTE STRESS MANAGEMENT AND RELAXATION THROUGH EXERCISE LOOKING FORWARD: BCI'S STRATEGIC 10-POINT BUSINESS PLAN IS BASED ON TEN MAJOR INITIATIVES TO BUILD THE FOUNDATION FOR SUCCESS. THIS FOUNDATION CONSISTS OF: 1. CREATING A POSITIVE CUSTOMER EXPERIENCE FOR HAPPIER AND HEALTHIER PATIENTS/CLIENTS AS WELL AS ATTRACTING, RECRUITING, RETAINING, AND RECOGNIZING THE TALENT TO FIT INTO BCI'S WORK TEMPO FOR A HIGH PERFORMANCE CULTURE. 2. GROWTH OF REFERRALS FOR PATIENT/CLIENT ENCOUNTERS WITH THE INSTALLATION OF AN ON-SITE PHARMACY IN BCI'S OUTPATIENT LOCATION IN SOUTH AND NORTH COUNTY PROVIDING A ONE-STOP SERVICE TO PATIENTS. 3. PRESCRIBERS (MEDICAL STAFF) AND PROVIDERS (THERAPEUTIC STAFF) STRIVE FOR A 75% FACE TO FACE ATTENDANCE RATE FOR PATIENT/CLIENT SERVICES. 4. REDUCE RISKS WITH QUALITY IMPROVEMENTS, LESSONS LEARNED, AND SYSTEM OF CARE STAFFING TO ENSURE THE SAFETY OF CLIENTS BY REDUCING HOSPITAL ADMISSIONS AND READMISSIONS. 5. INCREASE SELF-PAY OF SLIDING FEE SCALE CASH COLLECTIONS BY A 5% GROWTH MARGIN. 6. REINFORCE BCI'S BRAND AS A VALUABLE SERVICE FOR OKALOOSA COUNTY RESIDENTS. THIS IS ACCOMPLISHED BY: A. ACTIVELY MANAGED COMMUNICATION CAMPAIGN USING ELECTRONIC DIRECT MAIL B. TARGETED ADVERTISING IN RADIO AND NEWSPRINT C. PUBLIC SERVICE ANNOUNCEMENTS D. UTILIZING EVIDENCE BASED PRACTICES IN ALL BCI PROGRAMS E. NATIONAL ACCREDITATION FOR THE PAST 21 CONSECUTIVE YEARS F. ON-SITE QOL PHARMACY 7. RECOGNITION AND REWARD SYSTEM MOTIVATES STAFF TO BE BETTER PERFORMERS. RECOGNITION INCREASES GOOD WILL, LOYALTY AND PRODUCTIVITY. BCI'S RECOGNITION PROGRAM REINFORCES CORPORATE VALUES, IMPROVES PATIENT/CLIENT/CUSTOMER EXPERIENCE WITH OUR SERVICES AND HELPS US RETAIN TOP TALENT. EXAMPLES INCLUDE: A. PEER TO PEER "SPOT-ON" RECOGNITION B. "APPLAUSE" AWARD RECOGNITION BASED ON PEER TO PEER RECOGNITION C. EMPLOYEE MILESTONE RECOGNITION D. PERFECT ATTENDANCE RECOGNITION AND AWARDS 8. REINFORCE NETWORK ENGAGEMENT WITH CONTRACT PAYERS, STAKEHOLDERS, AND COMMUNITY LEADERS, WITH DESIGNATED BCI LEADERS AS LIAISON REPRESENTATIVE. 9. ENSURE LIMITS ARE PLACED ON OUTLIERS AS WELL AS A CEILING CAP ON PAYMENTS FOR HOSPITALIZATIONS OF OUT OF NETWORK PROVIDERS. 10.REGULATORY COMPLIANCE FOR PATIENT/CLIENT CHART ANALYTICS TO ENSURE QUALITY FOR OPTIMUM REIMBURSEMENT.
FORM 990, SCHEDULE O: BCI'S END OF FISCAL YEAR AUDITED FINANCIALS
BRIDGEWAY CENTER INC.'S END OF FISCAL YEAR FINANCIAL AUDIT WAS CONDUCTED BY THE INDEPENDENT, EXTERNAL AUDITORS OF CARR, RIGGS, & INGRAM, LLC (CRI). THE TIMEFRAME EXAMINED WAS FOR THE OPERATIONS FOR FISCAL YEAR 2014, JULY 1, 2013 TO JUNE 30, 2014, IN ACCORDANCE WITH OMB CIRCULAR A-133. BRIDGEWAY RECEIVED A FAVORABLE UNQUALIFIED OR UNMODIFIED OPINION FROM THE INDEPENDENT AUDITOR'S REPORT WITH ZERO (0) FINDINGS AND ZERO (0) RECOMMENDATIONS. BASED ON THESE FINDINGS, A MANAGEMENT LETTER WAS NOT REQUIRED. IT IS NOTABLE THAT BCI HAS BEEN RATED FOR SIXTEEN (16) CONSECUTIVE YEARS AS A "LOW-RISK AUDITEE".
For Paperwork Reduction Act Notice, see the Instructions for Form 990 or 990-EZ.