Department of the Treasury Internal Revenue Service
Public Charity Status and Public Support
Complete if the organization is a section 501(c)(3) organization or a section
4947(a)(1) nonexempt charitable trust.
Attach to Form 990 or Form 990-EZ. See separate instructions. Information about Schedule A (Form 990 or 990-EZ) and its instructions is at www.irs.gov/form990.
OMB No. 1545-0047
2013
Open to Public Inspection
Name of the organization
TEXAS GUARANTEED STUDENT LOAN CORP
Employer identification number
74-2094204
Part I
Reason for Public Charity Status
(All organizations must complete this part.) See instructions.
The organization is not a private foundation because it is: (For lines 1 through 11, check only one box.)
1
2
3
4
5
section 170(b)(1)(A)(iv). (Complete Part II.)
6
7
8
9
receipts from activities related to its exempt functions—subject to certain exceptions, and (2) no more than 331/3% of
its support from gross investment income and unrelated business taxable income (less section 511 tax) from businesses
acquired by the organization after June 30, 1975. See section 509(a)(2). (Complete Part III.)
10
11
e
By checking this box, I certify that the organization is not controlled directly or indirectly by one or more disqualified persons other than foundation managers and other than one or more publicly supported organizations described in section 509(a)(1) or section 509(a)(2).
f
If the organization received a written determination from the IRS that it is a Type I, Type II, or Type III supporting organization, check this box
..................................................
g
Since August 17, 2006, has the organization accepted any gift or contribution from any of the following persons?
(i) A person who directly or indirectly controls, either alone or together with persons described in (ii)
Yes
No
and (iii) below, the governing body of the supported organization?
................
11g(i)
(ii)
A family member of a person described in (i) above?
......................
11g(ii)
(iii)
A 35% controlled entity of a person described in (i) or (ii) above?
................
11g(iii)
h
Provide the following information about the supported organization(s).
(i) Name of supported organization
(ii) EIN
(iii) Type of organization (described on lines 1- 9 above or IRC section (see instructions))
(iv) Is the organization in col. (i) listed in your governing document?
(v) Did you notify the organization in col. (i) of your support?
(vi) Is the organization in col. (i) organized in the U.S.?
(vii) Amount of monetary support
Yes
No
Yes
No
Yes
No
Total
For Paperwork Reduction Act Notice, see the Instructions for Form 990 or 990EZ.
Cat. No. 11285F
Schedule A (Form 990 or 990-EZ) 2013
Schedule A (Form 990 or 990-EZ) 2013
Page 2
Part II
Support Schedule for Organizations Described in Sections 170(b)(1)(A)(iv) and 170(b)(1)(A)(vi) (Complete only if you checked the box on line 5, 7, or 8 of Part I or if the
organization failed to qualify under Part III. If the organization fails to
qualify under the tests listed below, please complete Part III.)
Section A. Public Support
Calendar year (or fiscal year beginning in)
(a) 2009
(b) 2010
(c) 2011
(d) 2012
(e) 2013
(f) Total
1
Gifts, grants, contributions, and membership fees received. (Do not include any "unusual grants.") ....
132,728,600
114,076,833
230,031,273
143,412,819
138,785,035
759,034,560
2
Tax revenues levied for the organization's benefit and either paid to or expended on its behalf.......
0
3
The value of services or facilities furnished by a governmental unit to the organization without charge..
0
4
Total. Add lines 1 through 3
132,728,600
114,076,833
230,031,273
143,412,819
138,785,035
759,034,560
5
The portion of total contributions by each person (other than a governmental unit or publicly supported organization) included
on line 1 that exceeds 2% of the amount shown on line 11, column (f)..
0
6
Public support. Subtract line 5 from line 4.
759,034,560
Section B. Total Support
Calendar year
(or fiscal year beginning in)
(a) 2009
(b) 2010
(c) 2011
(d) 2012
(e) 2013
(f) Total
7
Amounts from line 4..
132,728,600
114,076,833
230,031,273
143,412,819
138,785,035
759,034,560
8
Gross income from interest, dividends, payments received on securities loans, rents, royalties and income from similar sources...
23,395,341
24,570,213
22,472,348
18,503,472
9,922,982
98,864,356
9
Net income from unrelated business activities, whether or not the business is regularly carried on..
9,706
13,591
13,151
18,056
36,025
90,529
10
Other income. Do not include gain or loss from the sale of capital assets (Explain in Part IV.)..
105,715
207,904
13,132
168,100
677
495,528
11
Total support (Add lines 7 through 10).
858,484,973
12
Gross receipts from related activities, etc. (see instructions)
..................
12
67,629,932
13
First five years.
If the Form 990 is for the organization's first, second, third, fourth, or fifth tax year as a 501(c)(3) organization,
check this box and stop here.................................................
Section C. Computation of Public Support Percentage
14
Public support percentage for 2013 (line 6, column (f) divided by line 11, column (f))
.........
14
88.416 %
15
Public support percentage for 2012 Schedule A, Part II, line 14
...............
15
86.480 %
16a
33 1/3% support test—2013.
If the organization did not check the box on line 13, and line 14 is 33 1/3% or more, check this box
and stop here. The organization qualifies as a publicly supported organization
.......................
b
33 1/3% support test—2012.
If the organization did not check a box on line 13 or 16a, and line 15 is 33 1/3% or more, check this
box and stop here. The organization qualifies as a publicly supported organization
.....................
17a
10%-facts-and-circumstances test—2013.
If the organization did not check a box on line 13, 16a, or 16b, and line 14
is 10% or more, and if the organization meets the "facts-and-circumstances" test, check this box and stop here. Explain
in Part IV how the organization meets the "facts-and-circumstances" test. The organization qualifies as a publicly supported
organization
.....................................................
b
10%-facts-and-circumstances test—2012.
If the organization did not check a box on line 13, 16a, 16b, or 17a, and line
15 is 10% or more, and if the organization meets the "facts-and-circumstances" test, check this box and stop here.
Explain in Part IV how the organization meets the "facts-and-circumstances" test. The organization qualifies as a publicly supported organization
................................................
18
Private foundation.
If the organization did not check a box on line 13, 16a, 16b, 17a, or 17b, check this box and see
instructions
.....................................................
Schedule A (Form 990 or 990-EZ) 2013
Schedule A (Form 990 or 990-EZ) 2013
Page 3
Part III
Support Schedule for Organizations Described in Section 509(a)(2) (Complete only if you checked the box on line 9 of Part I or if the organization
failed to qualify under Part II. If the organization fails to qualify under
the tests listed below, please complete Part II.)
Section A. Public Support
Calendar year (or fiscal year beginning in)
(a) 2009
(b) 2010
(c) 2011
(d) 2012
(e) 2013
(f) Total
1
Gifts, grants, contributions, and membership fees received. (Do not include any "unusual grants.") .
2
Gross receipts from admissions, merchandise sold or services performed, or facilities furnished in any activity that is related to the organization's tax-exempt purpose......
3
Gross receipts from activities that are not an unrelated trade or business under section 513..
4
Tax revenues levied for the organization's benefit and either paid to or expended on its behalf...
5
The value of services or facilities furnished by a governmental unit to the organization without charge..
6
Total. Add lines 1 through 5.
7a
Amounts included on lines 1, 2, and 3 received from disqualified persons...
b
Amounts included on lines 2 and 3 received from other than disqualified persons that exceed the greater of $5,000 or 1% of the amount on line 13 for the year.
c
Add lines 7a and 7b..
8
Public support (Subtract line 7c from line 6.)
Section B. Total Support
Calendar year (or fiscal year beginning in)
(a) 2009
(b) 2010
(c) 2011
(d) 2012
(e) 2013
(f) Total
9
Amounts from line 6...
10a
Gross income from interest, dividends, payments received on securities loans, rents, royalties and income from similar sources..
b
Unrelated business taxable income (less section 511 taxes) from businesses acquired after June 30, 1975.
c
Add lines 10a and 10b.
11
Net income from unrelated business activities not included in line 10b, whether or not the business is regularly carried on.
12
Other income. Do not include gain or loss from the sale of capital assets (Explain in Part IV.)
..
13
Total support. (Add lines 9, 10c, 11, and 12.)..
14
First five years.
If the Form 990 is for the organization's first, second, third, fourth, or fifth tax year as a 501(c)(3) organization,
check this box and stop here.............................................
Section C. Computation of Public Support Percentage
15
Public support percentage for 2013 (line 8, column (f) divided by line 13, column (f))
.........
15
16
Public support percentage from 2012 Schedule A, Part III, line 15
...............
16
Section D. Computation of Investment Income Percentage
17
Investment income percentage for 2013 (line 10c, column (f) divided by line 13, column (f))
......
17
18
Investment income percentage from 2012 Schedule A, Part III, line 17
.............
18
19a
33 1/3% support tests—2013.
If the organization did not check the box on line 14, and line 15 is more than 33 1/3%, and line 17 is not more than 33 1/3%, check this box and stop here. The organization qualifies as a publicly supported organization
........
b
33 1/3% support tests—2012.
If the organization did not check a box on line 14 or line 19a, and line 16 is more than 33 1/3% and line 18 is not more than 33 1/3%, check this box and stop here. The organization qualifies as a publicly supported organization
.....
20
Private foundation.
If the organization did not check a box on line 14, 19a, or 19b, check this box and see instructions
.....
Schedule A (Form 990 or 990-EZ) 2013
Schedule A (Form 990 or 990-EZ) 2013
Page 4
Part IV
Supplemental Information.
Provide the explanations required by Part II, line 10; Part II, line 17a or 17b; and Part III, line 12. Also complete this part for any additional information. (See instructions).
Facts And Circumstances Test
Explanation
Schedule A (Form 990 or 990-EZ) 2013
Additional Data
Software ID:
Software Version:
-
TIN:
SCHEDULE O (Form 990 or 990-EZ)
Department of the Treasury Internal Revenue Service
Supplemental Information to Form 990 or 990-EZ
Complete to provide information for responses to specific questions on
Form 990 or to provide any additional information.
Attach to Form 990 or 990-EZ.
Information about Schedule O (Form 990 or 990-EZ) and its instructions is at
www.irs.gov/form990.
OMB No. 1545-0047
2013
Open to Public Inspection
Name of the organization
TEXAS GUARANTEED STUDENT LOAN CORP
Employer identification number
74-2094204
Return Reference
Explanation
GENERAL STATEMENT 1
FORM 990, PART III, MISSION STATEMENT "Our vision is that people receive trusted guidance to make informed decisions and improve their lives." TG administers the Federal Family Education Loan Program (FFELP).
GENERAL STATEMENT 2
FORM 990, PART III, LINE 4A - Guarantor Operations: TG's Guarantor operation encompasses the administration of the Federal Family Education Loan Program (FFELP) on behalf of the U.S. Department of Education. As of Fiscal year end, TG's outstanding loan portfolio balance exceeds $13 billion. Program Service Accomplishments: Promoting borrower success is a long term endeavor, starting before a student borrower enrolls in college and lasting through repayment. TG has a set of specialized teams - Customer Assistance, Default Prevention, Claims and Default Recovery - that serve borrowers throughout the student loan lifecycle. These teams educate student borrowers about loans and their repayment options and help them return to repayment in the case of delinquency or default. Customer Assistance - With extensive knowledge of both federal and Texas-based financial aid, TG provides services to assist students and families at all stages in the higher education experience whether considering the higher education path, attending college, or managing loan repayment. To accomplish this, TG has partnered with state agencies to promote the value of higher education and to inform students and families on available financial aid options. TG is an active player in the higher education community's efforts to close the gaps in student awareness, participation and success. Default Prevention - TG works with student loan borrowers, lenders, servicers, and schools to help prevent default throughout the student loan industry. Default prevention counselors and other support staff, work to help borrowers resolve loans that have entered delinquency, and help higher education institutions manage student default rates, a consideration for maintaining eligibility to participate in federal student loan programs. In FY14, the Default Prevention team helped 257,539 borrowers with delinquent loans return to repayment, averting from default approximately $3.9 billion. As a result, more borrowers return to and make progress in repayment, which allows the borrowers to avoid the negative consequences of default, including damaged credit, the loss of eligibility for federal student aid and the high cost of collection fees. Claims - TG processes default claims submitted by lenders that have been unsuccessful in transitioning borrowers with delinquent loans back into repayment. When lenders make claims on TG-guaranteed loans, TG verifies the lender's compliance with FFEL program requirements, and, if valid, manages the purchase of the loan from the lender. It is at that time that the loan enters TG's portfolio for collection. In fiscal year 2014, TG processed claims totaling approximately $914 million. Collections - Upon default claim payment, TG is statutorily required to pursue collection efforts on behalf of the federal government on all TG-guaranteed student loans. While the team's core responsibility is to recover taxpayer assets, TG works with borrowers to find the best option for them in resolving their default. The goal is to help the borrower return to repayment in a way that repairs their credit. In FY14, TG's Default recovery team helped 49,161 borrowers return to repayment. Of those, 47 percent returned through such beneficial programs as reasonable and affordable repayment and rehabilitation, the best solution for borrowers with defaulted loans. In fiscal year 2014, TG collected approximately $667 million in defaulted student loans.
GENERAL STATEMENT 3
Form 990, PART III; Line 4b - Non-Guarantor Operations: TG's non-guarantor operations include various endeavors related to promoting access to higher education, including TG's philanthropic activities. It also includes TG's HigherEDGE service, a comprehensive service designed to help schools manage federal student loan default.
GENERAL STATEMENT 4
PROCESS OF REVIEWING THE 990 Form 990, PART VI - Section B, Line 11b: TG's Accounting Department works with its CPA firm to prepare the 990. Once a final draft is available, it is submitted to executive management (including the CFO) for review. Once all questions have been resolved, the return, in its final form, is provided to the Board of Directors, with management answering any questions that might arise.
ENFORCEMENT OF CONFLICT OF INTEREST POLICY
Form 990, PART VI - Section B, Line 12c: TG's Code of Business Conduct is a policy which all employees, officers, and directors must agree to. Within the Code of Business Conduct, managers, keys employees, officers and directors are required to disclose any business interests outside of TG, and reaffirm each year. TG's legal counsel proactively reviews and acts on potential conflicts. Actual conflicts, should they occur, may result in disciplinary action, up to and including termination and possible criminal prosecution. TG team members are required to complete periodic training as it relates to TG's Code of Business Conduct.
COMPENSATION DETERMINATION
Form 990, Part VI - Section B, Line 15a and 15b: TG contracts with a third party consultant to provide benchmark data for TG employees and officers, including annual compensation studies which are presented to the TG Board of Directors for their review. The third party consultants use compensation data for similarly qualified persons in the comparable positions for both officers and key employees in similar organizations. Documentation to support benchmark decisions regarding compensation arrangements for all employees is retained. The officer and employee positions for which the benchmarking process is used to establish compensation occurs annually. The Board of Directors specifically reviews senior management compensation benchmarks and approves annual adjustments and/or merit increases as recommended by the President/CEO. Annually, the Board makes specific decisions on the President/CEO's salary.
DISCLOSURE OF DOCUMENTS
Form 990, Part VI - Section C, Line 19: TG's Code of Business Conduct is available to all employees and the general public via TG's website: www.tgslc.org. TG's audited financial statements are available upon request.
GENERAL STATEMENT 5
FORM 990, PART VII, SECTION B: INDEPENDENT CONTRACTORS NAME AND ADDRESS DESCRIPTION OF SERVICES COMPENSATION -------------------------------------------------------------------- Education Assistance SVCS DEBT COLLECTOR 4,253,739. 3500 C Wadley PL STE 301 Austin, TX 78728 REGIONAL ADJUSTMENT BUREAU DEBT COLLECTOR 2,441,269. 3009 Davis Plantation Arlington, TX 38002 Account Control Technology DEBT COLLECTOR 2,044,279. 6818 Owensmouth Ave Canoga Park, CA 91309 Vanru Credit Corporation DEBT COLLECTOR 1,632,369. Box 1109 Skokie, IL 60076-5109 GENERAL REVENUE CORP DEBT COLLECTOR 1,259,490. 11501 NORTHLAKE PL CINCINNATI, OH 45249 ----------------- TOTAL COMPENSATION 11,631,146. -----------------
For Paperwork Reduction Act Notice, see the Instructions for Form 990 or 990-EZ.