Attach to Form 990 or Form 990-EZ.
Information about Schedule A (Form 990 or 990-EZ) and its instructions is at www.irs.gov/form990.
| (i)Name of supported organization | (ii) EIN | (iii) Type of organization (described on lines 1- 9 above or IRC section (see instructions)) | (iv) Is the organization listed in your governing document? | (v) Amount of monetary support (see instructions) | (vi) Amount of other support (see instructions) | |
|---|---|---|---|---|---|---|
| Yes | No | |||||
| Total | ||||||
Calendar year (or fiscal year beginning in) ![]() |
(a) 2010 | (b) 2011 | (c) 2012 | (d) 2013 | (e) 2014 | (f) Total | |
|---|---|---|---|---|---|---|---|
| 1 | Gifts, grants, contributions, and membership fees received. (Do not include any "unusual grants.") .... | ||||||
| 2 | Tax revenues levied for the organization's benefit and either paid to or expended on its behalf....... | ||||||
| 3 | The value of services or facilities furnished by a governmental unit to the organization without charge.. | ||||||
| 4 | Total. Add lines 1 through 3 | ||||||
| 5 | The portion of total contributions by each person (other than a governmental unit or publicly supported organization) included on line 1 that exceeds 2% of the amount shown on line 11, column (f).. | ||||||
| 6 | Public support. Subtract line 5 from line 4. | ||||||
Calendar year
(or fiscal year beginning in) ![]() |
(a) 2010 | (b) 2011 | (c) 2012 | (d) 2013 | (e) 2014 | (f) Total | |
|---|---|---|---|---|---|---|---|
| 7 | Amounts from line 4.. | ||||||
| 8 | Gross income from interest, dividends, payments received on securities loans, rents, royalties and income from similar sources... | ||||||
| 9 | Net income from unrelated business activities, whether or not the business is regularly carried on.. | ||||||
| 10 | Other income. Do not include gain or loss from the sale of capital assets (Explain in Part VI.).. | ||||||
| 11 | Total support Add lines 7 through 10. | ||||||
Calendar year (or fiscal year beginning in) ![]() |
(a) 2010 | (b) 2011 | (c) 2012 | (d) 2013 | (e) 2014 | (f) Total | |
|---|---|---|---|---|---|---|---|
| 1 | Gifts, grants, contributions, and membership fees received. (Do not include any "unusual grants.") . | 4,296,161 | 5,264,340 | 4,538,232 | 6,065,558 | 4,399,584 | 24,563,875 |
| 2 | Gross receipts from admissions, merchandise sold or services performed, or facilities furnished in any activity that is related to the organization's tax-exempt purpose...... | 3,948 | 6,621 | 4,021 | 1,144 | 107,006 | 122,740 |
| 3 | Gross receipts from activities that are not an unrelated trade or business under section 513.. | ||||||
| 4 | Tax revenues levied for the organization's benefit and either paid to or expended on its behalf... | ||||||
| 5 | The value of services or facilities furnished by a governmental unit to the organization without charge.. | ||||||
| 6 | Total. Add lines 1 through 5. | 4,300,109 | 5,270,961 | 4,542,253 | 6,066,702 | 4,506,590 | 24,686,615 |
| 7a | Amounts included on lines 1, 2, and 3 received from disqualified persons... | ||||||
| b | Amounts included on lines 2 and 3 received from other than disqualified persons that exceed the greater of $5,000 or 1% of the amount on line 13 for the year. | ||||||
| c | Add lines 7a and 7b.. | ||||||
| 8 | Public support (Subtract line 7c from line 6.) | 24,686,615 | |||||
Calendar year (or fiscal year beginning in) ![]() |
(a) 2010 | (b) 2011 | (c) 2012 | (d) 2013 | (e) 2014 | (f) Total | |
|---|---|---|---|---|---|---|---|
| 9 | Amounts from line 6... | 4,300,109 | 5,270,961 | 4,542,253 | 6,066,702 | 4,506,590 | 24,686,615 |
| 10a | Gross income from interest, dividends, payments received on securities loans, rents, royalties and income from similar sources.. | 940 | 1,352 | 1,286 | 749 | 648 | 4,975 |
| b | Unrelated business taxable income (less section 511 taxes) from businesses acquired after June 30, 1975. | ||||||
| c | Add lines 10a and 10b. | 940 | 1,352 | 1,286 | 749 | 648 | 4,975 |
| 11 | Net income from unrelated business activities not included in line 10b, whether or not the business is regularly carried on. | 7,575 | 7,575 | ||||
| 12 | Other income. Do not include gain or loss from the sale of capital assets (Explain in Part VI.) .. | ||||||
| 13 | Total support. (Add lines 9, 10c, 11, and 12.).. | 4,308,624 | 5,272,313 | 4,543,539 | 6,067,451 | 4,507,238 | 24,699,165 |
| Section A - Adjusted Net Income | (A) Prior Year |
(B) Current Year (optional) |
||||
| 1 | Net short-term capital gain | 1 | ||||
| 2 | Recoveries of prior-year distributions | 2 | ||||
| 3 | Other gross income (see instructions) | 3 | ||||
| 4 | Add lines 1 through 3 | 4 | ||||
| 5 | Depreciation and depletion | 5 | ||||
| 6 | Portion of operating expenses paid or incurred for production or collection of gross income or for management, conservation, or maintenance of property held for production of income (see instructions) | 6 | ||||
| 7 | Other expenses (see instructions) | 7 | ||||
| 8 | Adjusted Net Income (subtract lines 5, 6 and 7 from line 4) | 8 | ||||
| Section B - Minimum Asset Amount | (A) Prior Year |
(B) Current Year (optional) |
||||
| 1 | Aggregate fair market value of all non-exempt-use assets (see instructions for short tax year or assets held for part of year): | 1 | ||||
| a | Average monthly value of securities | 1a | ||||
| b | Average monthly cash balances | 1b | ||||
| c | Fair market value of other non-exempt-use assets | 1c | ||||
| d | Total (add lines 1a, 1b, and 1c) | 1d | ||||
| e | Discount claimed for blockage or other factors (explain in detail in Part VI): | |||||
| 2 | Acquisition indebtedness applicable to non-exempt use assets | 2 | ||||
| 3 | Subtract line 2 from line 1d | 3 | ||||
| 4 | Cash deemed held for exempt use. Enter 1-1/2% of line 3 (for greater amount, see instructions). | 4 | ||||
| 5 | Net value of non-exempt-use assets (subtract line 4 from line 3) | 5 | ||||
| 6 | Multiply line 5 by .035 | 6 | ||||
| 7 | Recoveries of prior-year distributions | 7 | ||||
| 8 | Minimum Asset Amount (add line 7 to line 6) | 8 | ||||
| Section C - Distributable Amount | Current Year | |||||
| 1 | Adjusted net income for prior year (from Section A, line 8, Column A) | 1 | ||||
| 2 | Enter 85% of line 1 | 2 | ||||
| 3 | Minimum asset amount for prior year (from Section B, line 8, Column A) | 3 | ||||
| 4 | Enter greater of line 2 or line 3 | 4 | ||||
| 5 | Income tax imposed in prior year | 5 | ||||
| 6 | Distributable Amount. Subtract line 5 from line 4, unless subject to emergency temporary reduction (see instructions) | 6 | ||||
| 7 | Check here if the current year is the organization's first as a non-functionally-integrated Type III supporting organization (see instructions) | |||||
| Section D - Distributions | Current Year | |
|---|---|---|
| 1 Amounts paid to supported organizations to accomplish exempt purposes | ||
|
2
Amounts paid to perform activity that directly furthers exempt purposes of supported organizations, in excess of income from activity |
||
| 3 Administrative expenses paid to accomplish exempt purposes of supported organizations | ||
| 4 Amounts paid to acquire exempt-use assets | ||
| 5 Qualified set-aside amounts (prior IRS approval required) | ||
| 6 Other distributions (describe in Part VI). See instructions | ||
| 7Total annual distributions. Add lines 1 through 6. | ||
|
8
Distributions to attentive supported organizations to which the organization is responsive (provide details in Part VI). See instructions |
||
| 9 Distributable amount for 2014 from Section C, line 6 | ||
| 10 Line 8 amount divided by Line 9 amount | ||
| Section E - Distribution Allocations (see instructions) |
(i) Excess Distributions |
(ii) Underdistributions Pre-2014 |
(iii) Distributable Amount for 2014 |
|
|---|---|---|---|---|
|
1
Distributable amount for 2014 from Section C, line 6 |
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|
2
Underdistributions, if any, for years prior to 2014 (reasonable cause required--see instructions) |
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| 3 Excess distributions carryover, if any, to 2014: | ||||
| a From 2009.......X | ||||
| b From 2010.......X | ||||
| c From 2011.......X | ||||
| d From 2012.......X | ||||
| e From 2013....... | ||||
| fTotal of lines 3a through e | ||||
| g Applied to underdistributions of prior years | ||||
| h Applied to 2014 distributable amount | ||||
|
i
Carryover from 2009 not applied (see instructions) |
||||
| j Remainder. Subtract lines 3g, 3h, and 3i from 3f. | ||||
| 4Distributions for 2014 from Section D, line 7: | ||||
| $ | ||||
| a Applied to underdistributions of prior years | ||||
| b Applied to 2014 distributable amount | ||||
| c Remainder. Subtract lines 4a and 4b from 4. | ||||
|
5
Remaining underdistributions for years prior to 2014, if any. Subtract lines 3g and 4a from line 2 (if amount greater than zero, see instructions) |
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|
6
Remaining underdistributions for 2014. Subtract lines 3h and 4b from line 1 (if amount greater than zero, see instructions) |
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|
7 Excess distributions carryover to 2015. Add lines 3j and 4c. |
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| 8 Breakdown of line 7: | ||||
| a From 2010.......X | ||||
| b From 2011.......X | ||||
| c From 2012.......X | ||||
| d From 2013....... | ||||
| e From 2014....... | ||||
| Facts And Circumstances Test |
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| Return Reference | Explanation |
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| Software ID: | |
| Software Version: |
Attach to Form 990 or 990-EZ.
Information about Schedule O (Form 990 or 990-EZ) and its instructions is at| Return Reference | Explanation |
|---|---|
| FORM 990 - ORGANIZATION'S MISSION | NORTH COAST HEALTH IS A FAITH-BASED CHARITABLE HEALTH CLINIC THAT PROVIDES QUALITY HEALTH CARE AND OPTIMIZES ACCESS, PREVENTION, WELLNESS AND EDUCATION, IN COLLABORATION WITH COMMUNITY PARTNERS. WE BELIEVE THAT HEALTH CARE IS A BASIC HUMAN NEED AND THAT BEING LOW-INCOME AND UNINSURED OR UNDER-INSURED SHOULD NOT MEAN HAVING TO GO WITHOUT HEALTH CARE. WE PROVIDE PRIMARY CARE, CHRONIC DISEASE MANAGEMENT, PRESCRIPTION ASSISTANCE, SPECIALTY MEDICAL REFERRALS AND HEALTH EDUCATION. WE STRIVE IN EVERY ASPECT OF OUR OPERATIONS TO PROVIDE CARE TO THE MEDICALLY UNDERSERVED THAT IS ON PAR IN QUALITY WITH THAT PROVIDED TO ANY ONE OF US WITH GREATER ECONOMIC MEANS. WE ARE RECOGNIZED AS A PATIENT CENTERED MEDICAL HOME, LEVEL 3, BY THE NATIONAL COMMITTEE FOR QUALITY ASSURANCE (NCQA). A GROWING BODY OF EVIDENCE DEMONSTRATES THAT MEDICAL HOMES RESULT IN IMPROVED OUTCOMES AND REDUCE UNNECESSARY COSTS. WITH THE SUPPORT OF A NETWORK OF VOLUNTEER PHYSICIANS, NURSES AND OTHER VOLUNTEER CAREGIVERS, NCH IS ABLE TO PROVIDE PRIMARY HEALTH CARE, SPECIALTY REFERRALS, PRESCRIPTION ASSISTANCE AND BEHAVIORAL HEALTH COUNSELING TO THE MEDICALLY UNDERSERVED. WE ARE THE MEDICAL HOME, PROVIDING A SOURCE FOR PREVENTIVE CARE AND CHRONIC DISEASE MANAGEMENT FOR A PATIENT BASE THAT HAS MORE THAN DOUBLED IN THE PAST TEN YEARS. MISSION STATEMENT: NORTH COAST HEALTH, A FAITH-BASED CHARITABLE CLINIC, IN COLLABORATION WITH COMMUNITY PARTNERS, PROVIDES QUALITY HEALTH CARE AND OPTIMIZES ACCESS, PREVENTION, WELLNESS AND EDUCATION. |
| FORM 990, PAGE 2, PART III, LINE 4D | VISION: PARTNERS IN HEALTHCARE, BRIDGING THE GAP MISSION STATEMENT NORTH COAST HEALTH EXISTS TO STRENGTHEN THE QUALITY OF COMMUNITY LIFE THROUGH THE PROVISION OF HEALTH CARE SERVICES FOR THE MOST ECONOMICALLY VULNERABLE IN OUR COMMUNITY. THIS COMMITMENT IS FULFILLED BY PROVIDING MEDICAL SERVICES INCLUDING DIAGNOSIS, TREATMENT AND REFERRAL, PRESCRIPTION ASSISTANCE, COOPERATING WITH OTHER HEALTH AND HUMAN SERVICE ORGANIZATIONS AND SEEKING ADDITIONAL OPPORTUNITIES TO SERVE INDIVIDUALS IN NEED. DEFINING PRINCIPLES (VALUES) FAITH, COMPASSION, EXCELLENCE, TEAMWORK, STEWARDSHIP IN 2014, NORTH COAST HEALTH: SERVED 2,331 INDIVIDUALS REGISTERED 728 NEW PATIENTS. PROVIDED 12,679 SERVICES 5,351 PRIMARY CARE VISITS ONSITE 213 PRIMARY CARE VISITS OFFSITE 2,288 SPECIALIST REFERRALS 479 BEHAVIORAL HEALTH COUNSELING VISITS AN ADDITIONAL 4,348 SERVICES, WHICH INCLUDES HELP WITH PRESCRIPTION ASSISTANCE FORMS, MEDICATION PICK-UP, REGISTRATIONS, NURSE VISITS AND LAB TESTING DISPENSED 3 MILLION IN PRESCRIPTION DRUGS: 75,573 IN DRUG REPOSITORY MEDICATIONS 1.5 MILLION IN MEDICATIONS ACQUIRED THROUGH PHARMACEUTICAL MANUFACTURER PATIENT ASSISTANCE PROGRAMS 869,067 IN MEDICATIONS THROUGH THE ASTRA-ZENECA INSTITUTIONAL PATIENT ASSISTANCE PROGRAM (IPAP) 540,444 IN MEDICATIONS PROVIDED BY MEDICATION SAMPLES 11,533 IN AMERICARES PRESCRIPTION PROGRAMS IN 2014: OVER 120 VOLUNTEER PHYSICIANS, NURSES AND OTHER ADMINISTRATIVE VOLUNTEERS PROVIDED SERVICES VALUED AT OVER 189,765. (THIS DOES NOT INCLUDE THE VALUE OF SPECIALIST CARE, WHICH WE ARE UNABLE TO FULLY TRACK AT THIS TIME.) NCH CHANGED OUR NAME FROM NORTH COAST HEALTH MINISTRY TO NORTH COAST HEALTH. WE IMPLEMENTED A CHARITABLE CARE PROGRAM AND BEGAN SEEING INSURED PATIENTS. WE CONTINUE TO HAVE MORE UNINSURED PATIENTS THAN INSURED. IN MAY, CHARITY NAVIGATOR, AMERICA'S LARGEST AND MOST-UTILIZED INDEPENDENT EVALUATOR OF CHARITIES, AWARDED NORTH COAST HEALTH ITS SECOND CONSECUTIVE PRESTIGIOUS 4-STAR RATING FOR GOOD GOVERNANCE, SOUND FISCAL MANAGEMENT AND COMMITMENT TO ACCOUNTABILITY AND TRANSPARENCY. NORTH COAST HEALTH IS CURRENTLY THE ONLY FREE OR CHARITABLE CLINIC IN OHIO WITH SUCH A HIGH RATING AND IS ONE OF ONLY 12 OUT OF 1,200 FREE AND CHARITABLE CLINICS ACROSS THE COUNTRY TO EARN FOUR STARS. EXPANDED OUR CLINIC HOURS TO INCLUDE THREE REGULARLY SCHEDULED EVENINGS PER WEEK AND SATURDAYS - IN ADDITION TO OUR CLINICS HELD FIVE DAYS A WEEK DURING REGULAR BUSINESS HOURS. ACHIEVED A 6% INCREASE IN PATIENTS' DIABETIC OUTCOMES REPORTED TO BETTER HEALTH GREATER CLEVELAND DUE IN LARGE PART TO INCREASE IN ANNUAL EYE EXAMS AND PNEUMOCOCCAL VACCINATIONS. ALSO ACHIEVED A 4% INCREASE IN REPORTED BLOOD PRESSURE CONTROL FOR OUR PATIENTS WITH A DIAGNOSIS OF HYPERTENSION. OUR PATIENTS DEMOGRAPHIC DATA - 2014 UNDUPLICATED PATIENTS: 2,331 GENDER MALE - 44% FEMALE - 56% AGE BIRTH TO AGE 19: 3% 20 - 34: 18% 35 - 54: 43% 55 - 64: 32% 65+: 4% ANNUAL INCOME 0 - 9,999: 44% 10,000 - 20,000: 25% 20,001 - 30,000: 19% RESIDENCE LAKEWOOD: 36% CLEVELAND: 35% OTHER CUYAHOGA COUNTY SUBURBS: 24% LORAIN COUNTY SUBURBS: 5% HEALTH STATUS 75 - 80% OF OUR PATIENTS HAVE CHRONIC MEDICAL CONDITIONS. 45 - 50% HAVE MULTIPLE CHRONIC CONDITIONS. OUR AVERAGE PATIENT HAS A HOUSEHOLD INCOME OF LESS THAN 12,000 PER YEAR. RESEARCH HAS DEMONSTRATED A STRONG RELATIONSHIP BETWEEN SOCIOECONOMIC STATUS AND AN INCREASED RISK OF BEING AFFECTED BY HEALTH DISPARITIES. SOME EXAMPLES: JUST 4.3 PERCENT OF OHIOANS HAVE HAD ANGINA OR CORONARY HEART DISEASE, VS. 7.2 PERCENT OF LOW-INCOME INDIVIDUALS (CDC 2010). THIRTY-TWO PERCENT OF OHIOANS HAVE BEEN TOLD THEY HAVE HYPERTENSION, VS. 43 PERCENT OF LOW-INCOME INDIVIDUALS (CDC 2009). TEN PERCENT OF OHIOANS HAVE BEEN DIAGNOSED WITH DIABETES, VS. 18 PERCENT OF LOW-INCOME INDIVIDUALS (CDC 2010). AS AN NCQA-RECOGNIZED PATIENT-CENTERED MEDICAL HOME, WE ARE PROVIDING CARE THAT HAS BEEN PROVEN TO RESULT IN GREATER EQUITY IN HEALTH OUTCOMES FOR SOME OF THE MOST ECONOMICALLY VULNERABLE IN OUR COMMUNITY. PATIENT SURVEY RESULTS WE ARE POSITIVELY IMPACTING THE HEALTH OF SOME OF THE MOST VULNERABLE MEMBERS OF OUR COMMUNITY, 80% OF WHO HAVE CHRONIC DISEASES. ON OUR MOST RECENT PATIENT SURVEY: 97% OF OUR PATIENTS REPORTED THAT THEIR HEALTH HAS IMPROVED OR STABILIZED SINCE THEY BECAME OUR PATIENT; 97% REPORT THEY ARE TREATED WITH DIGNITY AND RESPECT 92% REPORT THE MEDICAL CARE THEY RECEIVE IS EXCELLENT 86% REPORT THEY HAVE A MEDICAL CONDITION THAT REQUIRES PRESCRIPTION MEDICATION 66% OR PATIENTS REPORT THEY WOULD HAVE NOWHERE ELSE TO GO BUT THE ER 59% OF PATIENT REPORT THAT THEY WERE ABLE TO ENROLL IN THE EXPANDED MEDICAID PROGRAM THROUGH THE AFFORDABLE CARE ACT 91% OF PATIENTS REPORT THEIR PHONE CALLS ARE RETURNED IN A TIMELY MANNER 98% REPORT THEY WOULD RECOMMEND NCH TO A FRIEND DESPITE THE MANY CHANGES TRANSFORMING OUR NATION'S HEALTH CARE SYSTEM, THE NEED FOR OUR SERVICES CONTINUES. THERE ARE STILL FAMILIES HAVING TO MAKE THE CHOICE BETWEEN PAYING THEIR UTILITIES AND BUYING MEDICATIONS THEY NEED. THERE ARE STILL PEOPLE WHO CANNOT AFFORD THE DEDUCTIBLE OR COPAY THEIR INSURANCE PLANS REQUIRE BEFORE THEY CAN SEE A DOCTOR WHEN THEY ARE SICK. OUR AVERAGE PATIENT HAS A HOUSEHOLD INCOME OF LESS THAN 12,000 PER YEAR. WITHOUT NORTH COAST HEALTH, MOST WOULD NOT HAVE ACCESS TO A PROVIDER OF MEDICAL CARE. ON OUR MOST RECENT SURVEY, 78 PERCENT OF PATIENTS REPORTED THEY HAD NOWHERE ELSE TO GO FOR CARE OTHER THAN THE EMERGENCY ROOM BEFORE THEY FOUND US. CURRENT PROGRAMS, ACTIVITIES AND ACCOMPLISHMENTS IN 2014, WE SERVED 2,331 LOW-INCOME, UNINSURED PATIENTS AND DISPENSED 3 MILLION IN FREE PRESCRIPTION MEDICATION. WE STRIVE TO PROVIDE ACCESSIBLE, CONTINUOUS, COORDINATED AND COMPREHENSIVE PATIENT-CENTERED CARE THAT IS ON PAR IN QUALITY WITH THAT PROVIDED TO ANYONE OF GREATER ECONOMIC MEANS. THE SERVICES WE OFFER, THEREFORE, ARE INTEGRATED AND COORDINATED TO THIS END AND CONSIST OF THE FOLLOWING: PRIMARY CARE PROGRAM: OFFERED FIVE DAYS PER WEEK AND ON EVENINGS AND WEEKENDS CHRONIC ILLNESS MANAGEMENT PROGRAM: GEARED TOWARD PATIENTS WITH COMMONLY DIAGNOSED CHRONIC CONDITIONS AND MANAGED BY A COORDINATED TEAM OF NCH CAREGIVERS, WITH THE GOALS OF IMPROVING THE QUALITY OF CARE PROVIDED TO THOSE WITH CHRONIC ILLNESSES AND PREVENTING AND MINIMIZING COMPLICATIONS RELATED TO CHRONIC ILLNESS WOMEN'S HEALTH PROGRAM: INCLUDES PREVENTIVE BREAST HEALTH AND GYNECOLOGICAL SCREENINGS AND CARE PRESCRIPTION ASSISTANCE PROGRAM: ENABLES OUR PATIENTS WITH CHRONIC ILLNESSES TO RECEIVE FREE OR LOW-COST MEDICATIONS TO MANAGE THEIR DISEASES AND PREVENT COMPLICATIONS; ALSO ENABLES THE PROVISION OF AGE-APPROPRIATE IMMUNIZATIONS AND HOME HEALTH SUPPLIES TO PATIENTS SPECIALTY REFERRAL PROGRAM: ALLOWS OUR PATIENTS TO ACCESS SPECIALTY CARE DONATED BY OUR VOLUNTEER REFERRAL PHYSICIAN NETWORK AND THROUGH CUYAHOGA HEALTH ACCESS PARTNERSHIP (CHAP) BEHAVIORAL HEALTH CASE MANAGEMENT PROGRAM: THROUGH COLLABORATION WITH THE CENTERS FOR FAMILIES AND CHILDREN, PROVIDES BEHAVIORAL HEALTH THERAPY AND CASE MANAGEMENT SERVICES TO PATIENTS WITH DEPRESSION. ESTABLISHED THE CREATIVE ARTS THERAPY SCHOLARSHIP PROGRAM AT NORTH COAST HEALTH TO PROVIDE A CREATIVE ARTS INTERVENTION TO SUPPORT PATIENT HEALTH AND WELL-BEING. WE WORK IN COLLABORATION WITH BECK CENTER FOR THE ARTS AND IT IS OUR COLLECTIVE BELIEF THIS PROGRAM WILL IMPROVE PATIENTS' SENSE OF WELL-BEING AND BETTER HEALTH FOR OUR CHRONICALLY ILL PATIENTS. CURRENT INITIATIVES AND PLANS FOR 2015 WORK TOWARDS TRIPLE AIM OF BETTER HEALTH, BETTER CARE AND LOWER COSTS SUBMIT RENEWAL APPLICATION FOR RECOGNITION BY NCQA AS A PCMH STRENGTHEN CARE OF OUR MEDICARE PATIENTS IMPLEMENT A SMOKING CESSATION PROGRAM EVALUATE SPACE CONSTRAINTS EXPAND CREATIVE ARTS THERAPY PROGRAM GOAL 1: PROVIDE HIGH-QUALITY CARE AND CONDUCT CONTINUOUS QUALITY IMPROVEMENT (CQI): OBJECTIVES: MAINTAIN THE STANDARDS OF AN NCQA-RECOGNIZED PATIENT CENTERED MEDICAL HOME THAT HAVE BEEN PROVEN TO RESULT IN IMPROVED CLINICAL OUTCOMES AND THE REDUCTION OF UNNECESSARY COSTS. AT LEAST 90% OF PATIENTS WILL HAVE A DECREASE DUE TO ILLNESS IN LIMITATIONS AS MEASURED BY THE SOCIAL/ROLE ACTIVITIES LIMITATIONS INSTRUMENT FROM THE STANFORD PATIENT EDUCATION RESEARCH CENTER. CONTINUE TO WORK WITH LOCAL HOSPITAL PARTNERS TO BRING ABOUT A DEMONSTRATED REDUCTION IN INAPPROPRIATE ED UTILIZATION BY NCH PATIENTS. ED UTILIZATION WILL BE EVALUATED MONTHLY AND THE GOAL IS A REDUCTION OVER TIME FROM THE CURRENT LEVEL ON A PATIENT-BY-PATIENT BASIS. BY END OF 2015, OUR ADHERENCE TO CLINICAL CARE STANDARDS AND OUR PATIENTS' CLINICAL OUTCOMES WILL COMPARE FAVORABLY WITH ALL OTHER PRACTICES PARTICIPATING IN BETTER HEALTH GREATER CLEVELAND, A REGIONAL COLLABORATIVE FOCUSED ON IMPROVING THE QUALITY OF PRIMARY CARE. SPECIFICALLY: THE PERCENTAGE OF NCH PATIENTS WITH DIABETES WHO MEET ALL FOUR RECOMMENDED CARE PROCESSES (% RECEIVING A1C TEST, % RECEIVING URINE M-ALB SCREEN OR ACE/ARB RX, % RECEIVING AN EYE EXAM; AND % RECEIVING PNEUMOVAX) WILL COMPARE FAVORABLY WITH REGIONAL ATTAINMENT, CURRENTLY AT 48 PERCENT. THE PERCENTAGE O |
| FORM 990, PAGE 6, PART VI, LINE 11B | COPIES OF COMPLETE RETURN ARE E-MAILED TO TRUSTEES FOR REVIEW PRIOR TO FILING |
| FORM 990, PAGE 6, PART VI, LINE 12C | THE CONFLICT OF INTEREST DISCLOSURE STATEMENT IS DISTRIBUTED ANNUALLY TO EACH BOARD MEMBER FOR SIGNATURE. THE STATEMENTS ARE KEPT ON FILE AT THE OFFICES OF NORTH COAST HEALTH MINISTRY. |
| FORM 990, PAGE 6, PART VI, LINE 15A | EXECUTIVE COMMITTEE RECOMMENDS SALARY OF THE EXECUTIVE DIRECTOR DURING AN EXECUTIVE SESSION OF THE ANNUAL MEETING OF THE BOARD. SALARY COMPARABILITY DATA IS COLLECTED FROM APPROPRIATE SOURCES FOR THE BOARD'S REVIEW. |
| FORM 990, PAGE 6, PART VI, LINE 15B | ANNUAL STAFF REVIEWS ARE CONDUCTED BY IMMEDIATE SUPERVISOR AND EXECUTIVE DIRECTOR. THE BOARD OF DIRECTORS CONDUCTS AN ANNUAL REVIEW OF THE EXECUTIVE DIRECTOR. THE EXECUTIVE DIRECTOR SUBMITS STAFF SALARY RECOMMENDATIONS TO THE EXECUTIVE COMMITTEE FOR REVIEW AND APPROVAL. |
| FORM 990, PAGE 6, PART VI, LINE 19 | DOCUMENTS ARE MADE AVAILABLE TO THE PUBLIC UPON REQUEST. |
| Software ID: | |
| Software Version: |