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Part V, Section B
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Facility Reporting Group A
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Facility Reporting Group A consists of:
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- Facility 1: Florida Hospital Orlando, - Facility 3: Florida Hospital Celebration Health, - Facility 2: Florida Hospital Altamonte, - Facility 5: Florida Hospital East Orlando, - Facility 4: Winter Park Memorial Hospital, - Facility 7: Florida Hospital Kissimmee, - Facility 6: FH Heartland Medical Center, - Facility 9: Florida Hospital Apopka, - Facility 10: FH Heartland Medical Center Lake Placid
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Group A-Facility 1 -- Florida Hospital Orlando Part V, Section B, line 5:
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Florida Hospital (FH) is a 2,579 bed medical complex in Central Florida with seven separate hospital campuses. FH serves the residents of Central Florida (primarily serving the residents of Orange, Osceola, Seminole and Lake Counties) but also draws patients from other parts of the Southeastern United States, the Caribbean and South America. The 7-campus hospital health system is the largest healthcare provider in Central Florida and the nation's largest Medicare provider with FH being the second largest employer in the area. All of the seven campuses of FH operate under a single hospital license. Florida Hospital Orlando (FHO) is a 1,217 acute-care bed hospital and medical center founded in 1908. It is Florida Hospital's flagship hospital and is the largest campus in the Florida Hospital system. FHO has 1,067 acute care beds, 59 adult psychiatric beds, 10 comprehensive medical rehabilitation beds, 28 Level II Neonatal Intensive Care Unit beds, and 53 Level III Neonatal Intensive Care Unit beds. Special services include an adult and pediatric bone marrow transplant program, adult open-heart surgery, as well as organ programs for adult and pediatric kidney transplants and adult liver and pancreas transplants. This campus also serves as a Baker Act receiving center and offers specialty care in the areas of digestive health; hyperbaric medicine and wound care; fetal diagnostics; pain medicine; pediatric hematology/oncology; respiratory care; women's services; and surgical oncology. FHO is also home to institutes for: cancer; diabetes; translational research; cardiology; orthopedics; and neuroscience. Florida Hospital (all campuses) conducted its 2013 Community Health Needs Assessment (CHNA) in two parts: a regional health needs assessment for Orange, Seminole and Osceola Counties in Central Florida, followed by separate assessments focused on and tailored to each of the seven campuses of FH. Three not-for-profit clinical hospitals within Central Florida, namely FH, Orlando Health, and Lakeside Behavioral Health, together with the Florida Department of Health in Orange County, collaborated to conduct the regional tri-county health needs assessment. This was the first ever multi-hospital, public health department joint community health needs assessment. These four organizations also collaborated with other community agencies under the umbrellas of "Healthy Orange Florida" in Orange County, "Healthy Seminole" in Seminole County, and "Community Vision" in Osceola County. Healthy Seminole is an 81-member affiliation of representatives from FH, local government, social service, and educational organizations within Seminole County. The Health Council of East Central Florida, Inc. (the Health Council), a regional quasi-government health planning agency, was contracted with to assist with data collection and analysis. The Health Council conducted over 70 key stakeholder interviews with individuals representing the broad interests of the tri-county area. Key stakeholders for the tri-county assessment included individuals with special knowledge of or interest in public health (i.e., health departments); individuals/organizations serving or representing the interests of medically underserved, low-income, and minority populations; persons who represented the broad interests of residents served by the hospitals; and individuals representing large employers and employee interests. A total of 72 stakeholders representing 44 social service and health care organizations were interviewed and completed a questionnaire aimed at identifying health barriers, assets, resources, and needs within the region. As a part of its efforts to ensure broad community-based input into the CHNA process, FH formed a Community Health Needs Assessment Committee (CHNAC). The CHNAC was comprised of external community members/stakeholders and senior FH leaders. The community members in particular provided strong representation of low-income, minority and underserved populations. Listed below are several examples of community organizations represented on the CHNAC: * Hebni Nutrition Consultant a nutritionist who works in the local African American community;* The University of Central Florida School of Medicine primary care physician training;* Winter Park Health Foundation a local non-profit organization that develops and funds school health and older adult programs; * Orange County Public Schools serves children of all ages and ethnicities, including those who are homeless and/or eligible for free or reduced lunch programs; and * Gracia Anderson Foundation a local non-profit organization that funds social service projects.
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Group A-Facility 1 -- Florida Hospital Orlando Part V, Section B, line 6a:
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The filing organization collaborated with two other not-for-profit hospitals, namely Orlando Health and Lakeside Behavioral Health, to create a Community Health Needs Assessment for Orange, Osceola, and Seminole Counties. The Community Health Needs Assessment describes the health of Central Floridians for the purpose of planning interventions relevant to the community.
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Group A-Facility 1 -- Florida Hospital Orlando Part V, Section B, line 6b:
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The Hospital collaborated with the Florida Department of Health in Orange County and other community agencies under the umbrellas of "Healthy Orange Florida" in Orange County, "Healthy Seminole" in Seminole County, and "Community Vision" in Osceola County. Healthy Seminole is an 81-member affiliation of representatives from FH, local government, social service, and educational organizations within Seminole County. The Health Council of East Central Florida, Inc. (the Health Council), a regional quasi-government health planning agency, was contracted with to assist with data collection and analysis.
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Group A-Facility 1 -- Florida Hospital Orlando Part V, Section B, line 7d:
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The Hospital has adopted a policy that addresses the public posting requirements of the Community Health Needs Assessment. Under this policy, the Community Health Needs Assessment Report must be posted on the Hospital's website by the end of the year in which it is conducted. The Hospital will make a copy of its Community Health Needs Assessment Report available upon request. The Hospital will also make a paper copy of the Community Health Needs Assessment Report available for public inspection at the Hospital facility.
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Group A-Facility 1 -- Florida Hospital Orlando Part V, Section B, line 11:
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Community Needs Being Addressed by Florida Hospital Orlando: Florida Hospital (FH) has seven acute-care hospital facilities in Orange, Seminole and Osceola Counties, FL. The tri-county area is often referred to as Central Florida. The seven FH facilities operate under one license but, due to the diverse communities served, FH conducted separate Community Health Needs Assessments and Community Health Plans (implementation strategies) for each FH campus. This narrative describes the Community Health Plan for Florida Hospital Orlando (FHO), a tertiary medical center in downtown Orlando in Orange County, Florida. FHO chose three areas of focus for its 2013-16 Community Health Plan: Access to Care, Mental Health and Heart Disease/Obesity. This narrative also addresses efforts in Diabetes and Obesity/Disease Prevention. Priority Issue: Access to Affordable Health Care 2013 Description of the Issue: Over 24% of people in Central Florida do not have health insurance, and the State of Florida has not accepted federal Medicaid expansion dollars. A number of Florida Hospital Orlando initiatives linked uninsured and underinsured residents with free or affordable health care. 2015 Update: Florida Hospital Orlando provided $6 million in financial support for the Primary Care Access Network (PCAN) of Orange County, a dynamic collaborative of 22 safety net providers: Orange County Government, FQHC medical homes, the Health Department, free clinics, community agencies, hospitals and social service entities. PCAN's mission is to improve the access, quality and coordination of health care services to the underinsured and uninsured populations of Orange County. Since 2001, the collaboration has grown from one FQHC medical home with 5,000 patients to 13 FQHCs with 92,000 uninsured patients. Uninsured patients are seen on a sliding fee scale basis (the FQHCs also accept Medicaid, Medicare and private insurance). In addition, 10,300 people with incomes below 125% of the federal poverty level received secondary care at the Orange County Medical Clinic. FHO also provided $100,000 in financial support to (both) Grace Medical Home (for chronic conditions) and the Health Care Center for the Homeless. Florida Hospital Orlando operated a no-cost Community After Hours Clinic that saw 3,000 uninsured patients. FHO financially supported the operations of Shepherd's Hope free clinics (that saw 15,000 uninsured patients), provided funding for an electronic medical record system, and recruited over 150 different Florida Hospital employees to volunteer at Shepherd's Hope clinics. FHO also provided financial support to start up the school health clinic at nearby Edgewater High School. FHO provided a funding match for the Healthy Start Coalition of Orange County that serves mothers and infants. Florida Hospital's mobile mammogram unit provided 1,400 free or very low-cost mammograms to uninsured women. In order to help build the local health care workforce (and ensure that Central Florida has providers in the future), Florida Hospital Orlando provided funding for the professional development and education of medical and nursing students from Valencia College, Seminole State College, Adventist University, the University of Central Florida (UCF), and the UCF School of Medicine. These entities also rotate students through multiple clinical departments at Florida Hospital Orlando. Priority Issue: Mental Health 2013 Description of the Issue: While there are strong mental health and substance abuse providers in the Orange County community, funding for these services is very limited (as is the case throughout Florida). Florida Hospital Orlando has medical-psychiatric beds, and is the Baker Act Receiving Center for Orange County. 2015 Update: The Florida Hospital Outlook Clinic for Depression & Anxiety provided free comprehensive behavioral evaluation, treatment and case management for uninsured residents of Orange County. In 2015, 816 patients received services (the goal was 650). The Outlook Clinic is a partnership with Orange County Government Health Services, the Mental Health Association of Orange County, the University of Central Florida College of Social Work, and others. Florida Hospital Orlando was a founder of, and provides major funding for, the Orange County Central Receiving Center (CRC). The CRC provides an alternative to jail or to the Baker Act Receiving Center. Law enforcement officers can bring non-dangerous arrestees to the CRC, a short-term treatment setting for alcohol or drug-impaired arrestees. The County mental health provider, Aspire Behavioral Health Partners (Aspire), operates the CRC. Florida Hospital Orlando also provided other major funding for Aspire as well as financial support for the Mental Health Association of Central Florida. FHO has representatives working on the Orange County Government SAMHSA Wrap-Around effort to coordinate preventive mental health services for children. Priority Issue: Heart Disease/Obesity 2013 Description of the Issue: Heart Disease is a leading cause of death in Central Florida and across the nation. Risk factors for heart disease include obesity, lack of exercise and smoking. The Florida Heart Institute at Florida Hospital Orlando offers heart transplantation, surgical and interventional cardiology programs, and a full range of pre- and post-treatment services. 2015 Update: Florida Hospital Orlando continued to fund and operate a Congestive Heart Failure (CHF) clinic serving uninsured patients. It is staffed by Florida Hospital ARNPs and is co-located with the Orlando County Medical Clinic (specialty care) noted above. In 2015, the clinic served 850 patients at no cost. FHO offered many free screenings and community lectures on disease prevention and recognizing the warning signs of heart disease. Cardiac education and support programs included (but were not limited to) the Mended Hearts Cardiac Support Group, Caring for Your Heart When You Have Diabetes, Get Your Heart in Rhythm, and Do Women with Endometriosis Have A Higher Risk of Heart Disease? Florida Hospital also offers free Quit Smoking Now smoking cessation classes and a free online Heart Disease Risk Assessment. These programs were all open to the public. FHO was a major funder of research and education sponsored by the American Heart Association, and sponsored the AHA and other 5K Runs. Issue: Diabetes in the Town of Eatonville 2013 Description of the Issue: Florida Hospital Orlando's 2013 Needs Assessment showed that Diabetes is among the most prevalent chronic diseases in Orange County. Diabetes can lead to the development of serious and disabling complications if not properly treated. Complications include heart disease and stroke, high blood pressure, blindness, kidney disease and limb amputation. The town of Eatonville, just three miles from Florida Hospital Orlando, is the nation's oldest African-American community. The community has a 24% rate of diabetes (compared to 7.1% for the rest of Orange County). 2015 Update: "Healthy Eatonville Place" targeted the primarily African-American residents of the town of Eatonville. The program offered screenings, diabetic health risk assessments and treatment to help Eatonville residents better control their diabetes. Diabetic and pre-diabetic residents participated in the no-cost effort, and the program's retention rate was 85%. For 2015, other outcomes included:- Pre-diabetic participants who did not become diabetic: 66%- Pre-diabetic participants who met their weight loss goal of >7%: 50%- Pre-diabetic participants who reported nutrition and exercise changes: 60%- Patients with poorly controlled diabetes who reached their blood pressure goal: 80%- Patients with poorly controlled diabetes who finished diabetes education and understood their personal goals: 90% - Patients "graduates" with poorly controlled diabetes who continued with the program's interventions and support programs: 75%. FHO also supports the American Diabetes Association Annual 5k and other walks that provide opportunities for leisure time activity. Issue: Obesity / Disease Prevention 2013 Description of the Issue: Obesity increases the risk for developing health conditions such as heart disease, stroke, diabetes and cancer. Additionally, being overweight or obese increases the risk of adverse health outcomes and has significant economic impacts on individuals and the community. These impacts can include a rise in health care spending over time as well as lost earnings and productivity due to illness. **see continuation of footnote
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Group A-Facility 1 -- Florida Hospital Orlando Part V, Section B, line 22d:
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In determining the maximum amount that can be charged to financial assistance policy-eligible individuals for emergency or other medically necessary care, the Hospital used the following methodology in 2015:The Hospital utilized the look-back method for determining its amounts generally billed (AGB) percentage. In calculating its AGB percentage, the Hospital included claims allowed during its prior 12-month period by Medicare fee-for-service (including Medicare Advantage) and all commercial payors that had any activity with the Hospital during the taxable year.
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Group A-Facility 3 -- Florida Hospital Celebration Health Part V, Section B, line 5:
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Florida Hospital (FH) is a 2,579 bed medical complex in Central Florida with seven separate hospital campuses. FH serves the residents of Central Florida (primarily serving the residents of Orange, Osceola, Seminole and Lake Counties) but also draws patients from other parts of the Southeastern United States, the Caribbean and South America. The 7-campus hospital health system is the largest healthcare provider in Central Florida and the nation's largest Medicare provider with FH being the second largest employer in the area. All of the seven campuses of FH operate under a single hospital license. The Florida Hospital Celebration Health (FHCH) campus is a 203-bed, state-of-the-art hospital that serves as a showcase of innovation and excellence in healthcare. Established in 1997, Florida Hospital Celebration Health was designed to serve as a cornerstone of health in the Disney-planned community of Celebration, Florida. Florida Hospital (all campuses) conducted its 2013 Community Health Needs Assessment (CHNA) in two parts: a regional health needs assessment for Orange, Seminole and Osceola Counties in Central Florida, followed by separate assessments focused on and tailored to each of the seven campuses of FH. Three not-for-profit clinical hospitals within Central Florida, namely FH, Orlando Health, and Lakeside Behavioral Health, together with the Florida Department of Health in Orange County, collaborated to conduct the regional tri-county health needs assessment. This was the first ever multi-hospital, public health department joint community health needs assessment. These four organizations also collaborated with other community agencies under the umbrellas of "Healthy Orange Florida" in Orange County, "Healthy Seminole" in Seminole County, and "Community Vision" in Osceola County. Healthy Seminole is an 81-member affiliation of representatives from FH, local government, social service, and educational organizations within Seminole County. The Health Council of East Central Florida, Inc. (the Health Council), a regional quasi-government health planning agency, was contracted with to assist with data collection and analysis. The Health Council conducted over 70 key stakeholder interviews with individuals representing the broad interests of the tri-county area. Key stakeholders for the tri-county assessment included individuals with special knowledge of or interest in public health (i.e., health departments); individuals/organizations serving or representing the interests of medically underserved, low-income, and minority populations; persons who represented the broad interests of residents served by the hospitals; and individuals representing large employers and employee interests. A total of 72 stakeholders representing 44 social service and health care organizations were interviewed and completed a questionnaire aimed at identifying health barriers, assets, resources, and needs within the region. As a part of its efforts to ensure broad community-based input into the CHNA process, FH formed a Community Health Needs Assessment Committee (CHNAC). The CHNAC was comprised of external community members/stakeholders and senior FH leaders. The community members in particular provided strong representation of low-income, minority and underserved populations. Listed below are several examples of community organizations represented on the CHNAC: * Hebni Nutrition Consultant a nutritionist who works in the local African American community;* The University of Central Florida School of Medicine primary care physician training;* Winter Park Health Foundation a local non-profit organization that develops and funds school health and older adult programs; * Orange County Public Schools serves children of all ages and ethnicities, including those who are homeless and/or eligible for free or reduced lunch programs; and * Gracia Anderson Foundation a local non-profit organization that funds social service projects.
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Group A-Facility 3 -- Florida Hospital Celebration Health Part V, Section B, line 6a:
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The filing organization collaborated with two other not-for-profit hospitals, namely Orlando Health and Lakeside Behavioral Health, to create a Community Health Needs Assessment for Orange, Osceola, and Seminole Counties. The Community Health Needs Assessment describes the health of Central Floridians for the purpose of planning interventions relevant to the community.
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Group A-Facility 3 -- Florida Hospital Celebration Health Part V, Section B, line 6b:
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The Hospital collaborated with the Florida Department of Health in Orange County and other community agencies under the umbrellas of "Healthy Orange Florida" in Orange County, "Healthy Seminole" in Seminole County, and "Community Vision" in Osceola County. Healthy Seminole is an 81-member affiliation of representatives from FH, local government, social service, and educational organizations within Seminole County. The Health Council of East Central Florida, Inc. (the Health Council), a regional quasi-government health planning agency, was contracted with to assist with data collection and analysis.
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Group A-Facility 3 -- Florida Hospital Celebration Health Part V, Section B, line 7d:
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The Hospital has adopted a policy that addresses the public posting requirements of the Community Health Needs Assessment. Under this policy, the Community Health Needs Assessment Report must be posted on the Hospital's website by the end of the year in which it is conducted. The Hospital will make a copy of its Community Health Needs Assessment Report available upon request. The Hospital will also make a paper copy of the Community Health Needs Assessment Report available for public inspection at the Hospital facility.
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Group A-Facility 3 -- Florida Hospital Celebration Health Part V, Section B, line 11:
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Community Needs Being Addressed by Florida Hospital Celebration Health: Florida Hospital (FH) has seven acute-care hospital facilities in Orange, Seminole and Osceola Counties, FL. The tri-county area is often referred to as Central Florida. The seven FH facilities operate under one license but, due to the diverse communities served, FH conducted separate Community Health Needs Assessments and Community Health Plans (implementation strategies) for each FH campus. This narrative describes the Community Health Plan for Florida Hospital Celebration Health (FHCH), a 203-bed community hospital in the town of Celebration in northwestern Osceola County, Florida. FHCH is 10 miles away from Florida Hospital Kissimmee. Celebration is a planned community originally developed by the Walt Disney Company in the late 1990s. Today, it is an unincorporated town in Orange County. The residents of Celebration are considered upper middle class, but the area around the town is home to many low-income people who work part- or full-time in the tourism industry. Florida Hospital Celebration Health chose two areas of focus for its 2013-16 Community Health Plan: Obesity/Diabetes and Maternal and Child Health. FHCH is also deeply involved in Access to Care initiatives for the County's uninsured residents. Accordingly, the narrative below describes the actions taken by FHCH with respect to Access to Care issues. Priority: Obesity/Diabetes 2013 Description of the Issue: Obesity increases the risk for developing health conditions such as heart disease, stroke, diabetes, and cancer - and the comorbidities that often accompany these diseases. Additionally, being overweight or obese increases the risk of adverse health outcomes and has significant economic impacts on individuals and the community. These impacts can include a rise in health care spending over time as well as lost earnings and productivity due to illness. Good nutrition, physical activity, and maintaining a healthy body weight can help manage/prevent obesity and promote overall health and well-being. 2015 Update: Florida Hospital Celebration Health's obesity/chronic disease interventions targeted both adults and children. FHCH partnered with local organizations to deliver weekend food to children who qualify for free or reduced lunch (per the school district). FHCH facilitated and hosted an event to package food items for children and families, and supported education initiatives around the 5-2-1-0 Let's Go campaign in Osceola County Schools. Let's Go! is a nationally recognized childhood obesity prevention effort that works with schools, child care and out-of-school programs, and community organizations. The programs promote the 5-2-1-0 formula: five or more fruits and vegetables, 2 hours less recreational screen time, 1 hour more of physical activity and 0 sugary drinks (and more water). CREATION Health lifestyle seminars and expanded programs were offered at Florida Hospital Celebration and in community settings. CREATION Health is a faith-based wellness plan that focuses on eight principles: Choice, Rest, Environment, Activity, Trust, Interpersonal Relationships, Outlook and Nutrition. FHCH also offered free 'Quit Smoking' smoking cessation and nutrition classes. To increase opportunities for leisure time physical activity, FHCH sponsored a number of 5K races including the Town of Celebration Marathon and half-marathon events, with proceeds going to a scholarship fund for Osceola County high school seniors. FHCH also supported the annual Healthy 100 Run and the American Heart Association 5K Run (and enlisted 650 employees from the tri-county area) and other runs and walks. Priority: Maternal and Child Health 2013 Description of the Issue: Pre-term and low birthweight rates in Osceola County were comparable or lower than Orange and Seminole Counties, as was the rate of receiving prenatal care in the first trimester. All indicators meet the Healthy People 2020 goals. 2015 Update: While many of the babies delivered at Florida Hospital Celebration Health came from middle- or upper-income families, many did not. FHCH's service area includes the rural, very low-income community of Intercession City and its surrounding area. Florida Hospital Celebration Health participated in community-based, early intervention efforts to reduce cesarean births due to failure to progress. FHCH also put a strong emphasis on increasing the number of women who are breastfeeding exclusively at the time of discharge. A wide range of parent education classes are available; most are open to the public. Staff from Florida Hospital Celebration Health served on the Fetal Infant Mortality Review Committee on the Closing the Gap grant administered by the Florida Department of Health in Osceola County. The Committee studied data and proposed solutions to improve infant health outcomes for County residents. FHCH also provided a funding match for the Healthy Start Coalition of Osceola County. Priority: Access to Care 2013 Description of the Issue: Access to comprehensive, quality health care is important for increasing the quality of life. Osceola County has the highest rate of un-insured in Central Florida - over 30%. The County is 50% Hispanic and across the nation, Hispanics have much higher rates of being un-insured. 2015 Update: Florida Hospitals Celebration Health and Kissimmee are founders and active members of the Osceola Health Leadership Council sponsored by Community Vision. Since 1995, Community Vision has worked to bring public, private and faith sectors together in partnerships to create solutions for Osceola County's many challenges. Florida Hospital was a founder of Community Vision, and Florida Hospital established an endowment that funds the agency's health leadership efforts. The Health Leadership Council members represent the four hospitals in the County (two are Florida Hospital facilities), the Health Department, free clinics, the Council on Aging and others. Their work has led to better coordination among safety net providers, the expansion of the County's network of Federally Qualified Health Centers (FQHCs), the establishment of the County's free clinics, and a specialty care referral network. Florida Hospital Celebration Health and Florida Hospital Kissimmee financially supported a number of free/affordable health care resources for uninsured County residents. This included the Council on Aging free chronic care clinic (for uninsured adults of all ages), the free diabetes program at the Council on Aging clinic (200 participants), and the no-cost secondary care referral system for the County's free clinics. The Council on Aging clinic served 1,500 people in 2015; as many as 50% were of Hispanic origin. FHCH also provided financial support to help un- and underinsured people to garner referrals and enrollment assistance for the FQHC medical homes in St. Cloud, Kissimmee, Poinciana, and Intercession City (four miles from Celebration) which served 32,000 patients. Florida Hospitals Celebration Health and Kissimmee were founders of the Community Hope Center. The Hope Center serves low-income, poverty-level families who are homeless or live in motels along Highway 192 in western Osceola County. The Center is a community collaboration whose key partners include Community Presbyterian Church of Celebration, Osceola Council on Aging, Park Place Behavioral Health, Community Vision and Florida Hospital. In 2015, the Health Care Center for the Homeless (HCCH) opened a new FQHC at the Hope Center. Florida Hospital provided start-up funding for the clinic, which saw 1,500 people in 2015. Florida Hospital Celebration Health provided financial support for project OPEN (Osceola Poverty Elimination Network), a community-based program dedicated to advancing women (primarily) and families from poverty to self-sufficiency. Project OPEN targeted low-income residents of the many low-budget motels along western Highway 192. Seventy-five women have graduated from the program, and 85% are now employed as CNAs. In addition, FHCH supported the education and training of medical practitioners at UCF Medical School, the TECO (Technical Education Center of Osceola) nursing and other health professions programs, and the Valencia College Nursing program. Many of these students participated in clinical rotations at Florida Hospitals Kissimmee and Celebration Health. Florida Hospital Celebration Health provided a funding match for the Healthy Start Coalition of Osceola County that serves mothers and infants. FHCH's mobile mammogram unit provided 4,100 free or very low-cost mammograms to uninsured women, including those in Osceola County.**see continuation of footnote
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Group A-Facility 3 -- Florida Hospital Celebration Health Part V, Section B, line 22d:
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In determining the maximum amount that can be charged to financial assistance policy-eligible individuals for emergency or other medically necessary care, the Hospital used the following methodology in 2015:The Hospital utilized the look-back method for determining its amounts generally billed (AGB) percentage. In calculating its AGB percentage, the Hospital included claims allowed during its prior 12-month period by Medicare fee-for-service (including Medicare Advantage) and all commercial payors that had any activity with the Hospital during the taxable year.
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Group A-Facility 2 -- Florida Hospital Altamonte Part V, Section B, line 5:
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Florida Hospital (FH) is a 2,579 bed medical complex in Central Florida with seven separate hospital campuses. FH serves the residents of Central Florida (primarily serving the residents of Orange, Osceola, Seminole and Lake Counties) but also draws patients from other parts of the Southeastern United States, the Caribbean and South America. The 7-campus hospital health system is the largest healthcare provider in Central Florida and the nation's largest Medicare provider with FH being the second largest employer in the area. All of the seven campuses of FH operate under a single hospital license. The Florida Hospital Altamonte (FHA) campus is a 362-bed, acute-care community hospital located in Altamonte Springs, Florida. It was established in 1973 as the first satellite campus of Florida Hospital. Since its establishment, Florida Hospital Altamonte has been providing state-of-the-art healthcare to its community, a 15-zip code area surrounding Altamonte Springs, and remains the largest satellite campus in the Florida Hospital system. FHA cares for more than 168,000 patients a year, including 67,000 emergency patients and 20,000 inpatients, with 2,000 baby deliveries and performs approximately 10,000 surgical cases and 79,000 outpatient procedures making it the largest and most comprehensive hospital in Seminole County.Florida Hospital (all campuses) conducted its 2013 Community Health Needs Assessment (CHNA) in two parts: a regional health needs assessment for Orange, Seminole and Osceola Counties in Central Florida, followed by separate assessments focused on and tailored to each of the seven campuses of FH. Three not-for-profit clinical hospitals within Central Florida, namely FH, Orlando Health, and Lakeside Behavioral Health, together with the Florida Department of Health in Orange County, collaborated to conduct the regional tri-county health needs assessment. This was the first ever multi-hospital, public health department joint community health needs assessment. These four organizations also collaborated with other community agencies under the umbrellas of "Healthy Orange Florida" in Orange County, "Healthy Seminole" in Seminole County, and "Community Vision" in Osceola County. Healthy Seminole is an 81-member affiliation of representatives from FH, local government, social service, and educational organizations within Seminole County. The Health Council of East Central Florida, Inc. (the Health Council), a regional quasi-government health planning agency, was contracted with to assist with data collection and analysis. The Health Council conducted over 70 key stakeholder interviews with individuals representing the broad interests of the tri-county area. Key stakeholders for the tri-county assessment included individuals with special knowledge of or interest in public health (i.e., health departments); individuals/organizations serving or representing the interests of medically underserved, low-income, and minority populations; persons who represented the broad interests of residents served by the hospitals; and individuals representing large employers and employee interests. A total of 72 stakeholders representing 44 social service and health care organizations were interviewed and completed a questionnaire aimed at identifying health barriers, assets, resources, and needs within the region. As a part of its efforts to ensure broad community-based input into the CHNA process, FH formed a Community Health Needs Assessment Committee (CHNAC). The CHNAC was comprised of external community members/stakeholders and senior FH leaders. The community members in particular provided strong representation of low-income, minority and underserved populations. Listed below are several examples of community organizations represented on the CHNAC: * Hebni Nutrition Consultant a nutritionist who works in the local African American community;* The University of Central Florida School of Medicine primary care physician training;* Winter Park Health Foundation a local non-profit organization that develops and funds school health and older adult programs; * Orange County Public Schools serves children of all ages and ethnicities, including those who are homeless and/or eligible for free or reduced lunch programs; and * Gracia Anderson Foundation a local non-profit organization that funds social service projects.
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Group A-Facility 2 -- Florida Hospital Altamonte Part V, Section B, line 6a:
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The filing organization collaborated with two other not-for-profit hospitals, namely Orlando Health and Lakeside Behavioral Health, to create a Community Health Needs Assessment for Orange, Osceola, and Seminole Counties. The Community Health Needs Assessment describes the health of Central Floridians for the purpose of planning interventions relevant to the community.
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Group A-Facility 2 -- Florida Hospital Altamonte Part V, Section B, line 6b:
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The Hospital collaborated with the Florida Department of Health in Orange County and other community agencies under the umbrellas of "Healthy Orange Florida" in Orange County, "Healthy Seminole" in Seminole County, and "Community Vision" in Osceola County. Healthy Seminole is an 81-member affiliation of representatives from FH, local government, social service, and educational organizations within Seminole County. The Health Council of East Central Florida, Inc. (the Health Council), a regional quasi-government health planning agency, was contracted with to assist with data collection and analysis.
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Group A-Facility 2 -- Florida Hospital Altamonte Part V, Section B, line 7d:
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The Hospital has adopted a policy that addresses the public posting requirements of the Community Health Needs Assessment. Under this policy, the Community Health Needs Assessment Report must be posted on the Hospital's website by the end of the year in which it is conducted. The Hospital will make a copy of its Community Health Needs Assessment Report available upon request. The Hospital will also make a paper copy of the Community Health Needs Assessment Report available for public inspection at the Hospital facility.
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Group A-Facility 2 -- Florida Hospital Altamonte Part V, Section B, line 11:
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Community Needs Being Addressed by Florida Hospital Altamonte: Florida Hospital (FH) has seven acute-care hospital facilities in Orange, Seminole and Osceola Counties, FL. The tri-county area is often referred to as Central Florida. The seven FH facilities operate under one license but, due to the diverse communities served, FH conducted separate Community Health Needs Assessments and Community Health Plans (implementation strategies) for each FH campus. This narrative describes the Community Health Plan for Florida Hospital Altamonte (FHAlt), a 362-bed community hospital in Altamonte Springs, a northern suburb of Orlando, Florida. FHAlt is located in Seminole County, which is more affluent than Orange and Osceola Counties (in which six other Florida Hospital facilities are located). Florida Hospital Altamonte chose two areas of focus for its 2013-16 Community Health Plan: Access to Care and Obesity. The Obesity effort also addresses the prevention and management of Chronic Diseases. Priority: Access to Care 2013 Description of the Issue: The state of Florida has not accepted federal Medicaid expansion dollars, leaving 17.4% of Seminole County residents without health insurance. While this is lower than the overall Central Florida rate of 24%, Seminole County has pockets of uninsured residents, particularly in Sanford, the County seat. 2015 Update: Florida Hospital Altamonte provided financial support to the Health Care Center for the Homeless (HCCH) for its new medical and dental facility at Harvest Time Ministries in Sanford. HCCH is a federally qualified health center (FQHC) that sees uninsured patients on a sliding fee scale basis, and accepts Medicaid, Medicare and most insurance. Florida Hospital Altamonte also supports HCCH's HOPE van and the HOPE team which provides behavioral health services to homeless people living in camps in the woods. Florida Hospital Altamonte has worked for many years with the True Health FQHC in Sanford on referrals between the entities. FHAlt also joined True Health and others to successfully advocate for the restoration of bus service to the Sanford facility. Florida Hospital Altamonte provided financial support (for operations) to Shepherd's Hope, which opened a free clinic in Longwood in Seminole County. This clinic is located at the Seminole Sharing Center that provides a food pantry, clothing boutique, and social services for the working poor, as well as the Oasis Center for homeless people (which includes showers and other amenities). FHAlt funds also helped Shepherd's Hope build a new electronic medical records system, and FHAlt staff recruited over 150 different Florida Hospital employees to volunteer at Shepherd's Hope clinics including the new Longwood location. Florida Hospital Orlando's Community After Hours Clinic, Congestive Health Failure Clinic, Lung Clinic and Outlook Clinic for Depression & Anxiety are located in adjacent Orange County but also serve Seminole County residents. These clinics are provided at no cost to their patients. Florida Hospital Altamonte provides leadership (via board membership) and full salary support for the clinical leader at Kids' House of Seminole and its Children's Advocacy Center. Kids' House provides services to victims of child abuse and their families, as well as prevention programs. FHAlt also provided a funding match for the Healthy Start Coalition of Seminole County that serves mothers and infants. Florida Hospital's mobile mammogram unit provided 1,400 free or very low-cost mammograms to uninsured women, including those in Seminole County. FHAlt financially supports IDignity, a nonprofit agency that helps homeless people without identification to get IDs. IDignity serves both Seminole and Orange Counties. In order to help build the local health care workforce (and ensure that Central Florida has providers in the future), FHAlt provided funding for the professional development and education of medical and nursing students from Valencia College, Seminole State College, Adventist University, the University of Central Florida (UCF), and the UCF School of Medicine. These entities, particularly Seminole State College, rotate students through clinical departments at Florida Hospital Altamonte. Issue: Obesity / Disease Prevention 2013 Description of the Issue: Obesity increases the risk for developing health conditions such as heart disease, stroke, diabetes and cancer. Additionally, being overweight or obese increases the risk of adverse health outcomes and has significant economic impacts on individuals and the community. These impacts can include a rise in health care spending over time as well as lost earnings and productivity due to illness. Good nutrition, physical activity, and maintaining a healthy body weight can help manage/prevent obesity and promote overall health and well-being. Florida Hospital Altamonte's obesity interventions were designed to serve both adults and children. 2015 Update: Florida Hospital Altamonte partnered with the Winter Park Health Foundation to co-found "Healthy Central Florida," an initiative that promotes healthy living and influences policy changes such as smoke-free resolutions. Healthy Central Florida also offered healthy lifestyle events in Winter Park (north Orange and South Seminole Counties) and Maitland, which straddles Seminole and Orange Counties. Examples include events that promoted a healthy lifestyle, exercise, good nutrition, and the establishment of smoke-free and safe pedestrian resolutions in Winter Park and other communities. Activities included the Maitland Walks program. Florida Hospital Altamonte also provided leadership to the Healthy Seminole Collaboration, a collaboration of community organizations working to reduce obesity in the County, and offered free 'Quit Smoking Now' smoking cessation classes. With community partners, Florida Hospital served 4,200 people in identified food deserts with a Mobile Farmers Market that offered fresh fruits and vegetables, cooking demos and nutritional educational opportunities in Seminole and Orange Counties. CREATION Health lifestyle seminars and expanded programs were offered at Florida Hospital Altamonte and in community settings. CREATION Health is a faith-based wellness plan that focuses on eight principles: Choice, Rest, Environment, Activity, Trust, Interpersonal Relationships, Outlook and Nutrition. CREATION Kids is a child-friendly wellness program that stresses healthy eating and exercise in church and school settings; it reached 350 children and their parents. To increase opportunities for leisure time physical activity, Florida Hospital Altamonte provided free state park admissions to Seminole County residents, and sponsored a number of 5K races that also raised funds for groups such as the American Heart Association (the Heart Walk enlisted 650 FHAlt employees). **see continuation of footnote
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Group A-Facility 2 -- Florida Hospital Altamonte Part V, Section B, line 22d:
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In determining the maximum amount that can be charged to financial assistance policy-eligible individuals for emergency or other medically necessary care, the Hospital used the following methodology in 2015:The Hospital utilized the look-back method for determining its amounts generally billed (AGB) percentage. In calculating its AGB percentage, the Hospital included claims allowed during its prior 12-month period by Medicare fee-for-service (including Medicare Advantage) and all commercial payors that had any activity with the Hospital during the taxable year.
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Group A-Facility 5 -- Florida Hospital East Orlando Part V, Section B, line 5:
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Florida Hospital (FH) is a 2,579 bed medical complex in Central Florida with seven separate hospital campuses. FH serves the residents of Central Florida (primarily serving the residents of Orange, Osceola, Seminole and Lake Counties) but also draws patients from other parts of the Southeastern United States, the Caribbean and South America. The 7-campus hospital health system is the largest healthcare provider in Central Florida and the nation's largest Medicare provider with FH being the second largest employer in the area. All of the seven campuses of FH operate under a single hospital license. The Florida Hospital East Orlando (FHEO) campus is a 265-bed full-service community hospital and has been serving East Orange County residents since it was acquired in 1990. Florida Hospital (all campuses) conducted its 2013 Community Health Needs Assessment (CHNA) in two parts: a regional health needs assessment for Orange, Seminole and Osceola Counties in Central Florida, followed by separate assessments focused on and tailored to each of the seven campuses of FH. Three not-for-profit clinical hospitals within Central Florida, namely FH, Orlando Health, and Lakeside Behavioral Health, together with the Florida Department of Health in Orange County, collaborated to conduct the regional tri-county health needs assessment. This was the first ever multi-hospital, public health department joint community health needs assessment. These four organizations also collaborated with other community agencies under the umbrellas of "Healthy Orange Florida" in Orange County, "Healthy Seminole" in Seminole County, and "Community Vision" in Osceola County. Healthy Seminole is an 81-member affiliation of representatives from FH, local government, social service, and educational organizations within Seminole County. The Health Council of East Central Florida, Inc. (the Health Council), a regional quasi-government health planning agency, was contracted with to assist with data collection and analysis. The Health Council conducted over 70 key stakeholder interviews with individuals representing the broad interests of the tri-county area. Key stakeholders for the tri-county assessment included individuals with special knowledge of or interest in public health (i.e., health departments); individuals/organizations serving or representing the interests of medically underserved, low-income, and minority populations; persons who represented the broad interests of residents served by the hospitals; and individuals representing large employers and employee interests. A total of 72 stakeholders representing 44 social service and health care organizations were interviewed and completed a questionnaire aimed at identifying health barriers, assets, resources, and needs within the region. As a part of its efforts to ensure broad community-based input into the CHNA process, FH formed a Community Health Needs Assessment Committee (CHNAC). The CHNAC was comprised of external community members/stakeholders and senior FH leaders. The community members in particular provided strong representation of low-income, minority and underserved populations. Listed below are several examples of community organizations represented on the CHNAC: * Hebni Nutrition Consultant a nutritionist who works in the local African American community;* The University of Central Florida School of Medicine primary care physician training;* Winter Park Health Foundation a local non-profit organization that develops and funds school health and older adult programs; * Orange County Public Schools serves children of all ages and ethnicities, including those who are homeless and/or eligible for free or reduced lunch programs; and * Gracia Anderson Foundation a local non-profit organization that funds social service projects.
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Group A-Facility 5 -- Florida Hospital East Orlando Part V, Section B, line 6a:
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The filing organization collaborated with two other not-for-profit hospitals, namely Orlando Health and Lakeside Behavioral Health, to create a Community Health Needs Assessment for Orange, Osceola, and Seminole Counties. The Community Health Needs Assessment describes the health of Central Floridians for the purpose of planning interventions relevant to the community.
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Group A-Facility 5 -- Florida Hospital East Orlando Part V, Section B, line 6b:
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The Hospital collaborated with the Florida Department of Health in Orange County and other community agencies under the umbrellas of "Healthy Orange Florida" in Orange County, "Healthy Seminole" in Seminole County, and "Community Vision" in Osceola County. Healthy Seminole is an 81-member affiliation of representatives from FH, local government, social service, and educational organizations within Seminole County. The Health Council of East Central Florida, Inc. (the Health Council), a regional quasi-government health planning agency, was contracted with to assist with data collection and analysis.
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Group A-Facility 5 -- Florida Hospital East Orlando Part V, Section B, line 7d:
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The Hospital has adopted a policy that addresses the public posting requirements of the Community Health Needs Assessment. Under this policy, the Community Health Needs Assessment Report must be posted on the Hospital's website by the end of the year in which it is conducted. The Hospital will make a copy of its Community Health Needs Assessment Report available upon request. The Hospital will also make a paper copy of the Community Health Needs Assessment Report available for public inspection at the Hospital facility.
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Group A-Facility 5 -- Florida Hospital East Orlando Part V, Section B, line 11:
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Florida Hospital (FH) has seven acute-care hospital facilities in Orange, Seminole and Osceola Counties, FL. The tri-county area is often referred to as Central Florida. The seven FH facilities operate under one license but, due to the diverse communities served, FH conducted separate Community Health Needs Assessments and Community Health Plans (implementation strategies) for each FH campus. Community Needs Being Addressed by Florida Hospital East Orlando: Florida Hospital East Orlando chose five areas of focus for their 2013-2016 Community Health Plan: Obesity, Access to Care, Mental Health, Diabetes, Violent Crime, and Social Determinants of Health/Health Disparities A. Obesity 2013 Description of the Issue: Obesity negatively affects people's quality of life and increases the risk for developing health conditions such as heart disease, stroke, diabetes, and cancer - and the comorbidities that often accompany these diseases. Additionally, being overweight or obese increases the risk of adverse health outcomes and has significant economic impacts on individuals and the community. These impacts can include a rise in health care spending over time as well as lost earnings and productivity due to illness. Several factors influence the likelihood of obesity including individual behavior, the social and built environment, and genetic heritability. As a result, being overweight or obese is a complex health issue to address. 2015 Update: Good nutrition, physical activity, and maintaining a healthy body weight can help manage/prevent obesity and promote overall health and well-being. Florida Hospital East Orlando's (FHEO) obesity interventions target both adults and children. The interventions undertaken by Florida Hospital East Orlando include: - Increasing opportunities for leisure time physical activity in a social setting for the residents of our Orange County PSA through funding and staffing an Annual 5k known as the Run for Rescue's ASPCA 5k;- Offering educational programming aimed at increasing quality of life that focused on nutrition, stress management, and exercise through the Employee Families Performance Workshop Series offered by FHEO;- Implementing and supporting positive nutritional and exercise instruction within the PSA through our Mission FIT Possible program within the area;- Facilitating walking programs that aid in increasing leisure time within targeted communities of the PSA;- Increasing the availability of fruits to children and through support of a mobile farmers market that actively travels to regions identified as food deserts; - Funding efforts to reduce heart related conditions though the funding of research and programs via financial support and board membership on the American Heart Association;- Providing leadership and expertise to a collaborative body composed of Orange County's community organizations whose aim is to reduce obesity throughout the County via the Healthy Orange Collaboration; and - Creation Health faith-based wellness plan that focuses on eight principles: Choice, Rest, Environment, Activity, Trust, Interpersonal Relationships, Outlook and Nutrition. CREATION Health lifestyle seminars and expanded programs are offered at all Florida Hospital locations and in community settings. B. Diabetes 2013 Description of the Issue: Diabetes can lead to the development of serious and disabling complications if not properly treated. Complications include heart disease and stroke, high blood pressure, blindness, kidney disease, and limb amputation. According to the American Diabetes Association, it is possible to prevent or delay diabetic complications through a healthy diet, physical activity, and maintaining a healthy weight and glucose levels. 2015 Update: Florida Hospital East Orlando's diabetes engagement interventions include: - Continuing to offer the Cuidate program based on the Stanford chronic disease self-management program. Because the East Orlando community is nearly 50% Hispanic, the CDC-recommended classes are offered in both Spanish and English.- Continuing the Bridge Program intensive case management model that helps uninsured, high-user patients with chronic conditions. The Bridge team helps patients enroll in affordable FQHC Medical Homes, compassionate drug programs, and community resources that improve health, disease management skills, and quality of life. C. Access to Care 2013 Description of the Issue: Over 24% of people in Central Florida do not have health insurance, and the State of Florida has not accepted federal Medicaid expansion dollars. 2015 Update: A number of Florida Hospital East Orlando initiatives educate and link underserved community members to free or affordable health resources: - Operating the Community After Hours Clinic (at Florida Hospital) that provides care to uninsured and underinsured people; - Financially supporting and leading the Primary Care Access Network (PCAN) integrated system of health care for un- and underinsured people in Orange County. PCAN has 92,000 primary care patients in 13 FQHC medical homes, and 10,000 secondary care patients. - Encouraging medical home enrollment by making appointments or referring un- and underinsured emergency department patients and inpatients to PCAN FQHCs; - Providing financial support to Shepherd's Hope free clinics; - Providing financial support for the Health Care Center for the Homeless;- Providing financial support for Grace Medical Home, a chronic care medical home for uninsured people;- Increasing the availability of free or low-cost mammograms for un- and underinsured women via the mobile mammogram unit and Florida Hospital diagnostics centers; and - Supporting the education and training of medical practitioners through the FH Residency programs and Adventist University, and through partnerships with the UCF and FSU Medical Schools D. Mental Health and Substance Abuse 2013 Description of the Issue: Florida Hospital East Orlando has identified mental health as being essential to personal well-being, family and interpersonal relationships, and the ability to contribute to society. Issues of mental health such as depression and anxiety affect people's ability to participate in health-promoting behaviors. Research has shown that mental health and physical health are closely connected because mental health plays a major role in people's ability to maintain good physical health. 2015 Update: Currently, there are strong mental health and substance abuse assets in Orange County including Aspire Behavioral Health (in- and outpatient mental health/substance abuse services). Still, such services in Orange County can be hard to access because of funding and capacity issues. Florida Hospital East Orlando works with local providers to help expand capacity. Specifically, FHEO interventions include:- Providing major funding to Aspire Behavioral Health Center (County mental health) for in- and outpatient mental health and substance abuse services; - Offering comprehensive evaluation, treatment, and case management for uninsured residents of Orange County through the Outlook Clinic for Depression & Anxiety. Florida Hospital funds the clinic in partnership with the Mental Health Association, the Orange County Medical Clinic, the UCF School of Social Work, the Primary Care Access Network (PCAN) and Walgreens.- Funding enhanced behavioral health services at FQHCs in East Orlando; and- Supporting efforts to provide behavioral health services in low-income, underserved areas such as Bithlo Partners including Aspire Health Partners, United Way and the Harbor House Domestic Violence Center. Additionally, the Florida Hospital Community Health Impact Council (a grant-making entity) funds some community-based, model behavioral programs for adults and children. **see continuation of footnote
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Group A-Facility 5 -- Florida Hospital East Orlando Part V, Section B, line 22d:
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In determining the maximum amount that can be charged to financial assistance policy-eligible individuals for emergency or other medically necessary care, the Hospital used the following methodology in 2015:The Hospital utilized the look-back method for determining its amounts generally billed (AGB) percentage. In calculating its AGB percentage, the Hospital included claims allowed during its prior 12-month period by Medicare fee-for-service (including Medicare Advantage) and all commercial payors that had any activity with the Hospital during the taxable year.
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Group A-Facility 4 -- Winter Park Memorial Hospital Part V, Section B, line 5:
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Florida Hospital (FH) is a 2,579 bed medical complex in Central Florida with seven separate hospital campuses. FH serves the residents of Central Florida (primarily serving the residents of Orange, Osceola, Seminole and Lake Counties) but also draws patients from other parts of the Southeastern United States, the Caribbean and South America. The 7-campus hospital health system is the largest healthcare provider in Central Florida and the nation's largest Medicare provider with FH being the second largest employer in the area. All of the seven campuses of FH operate under a single hospital license. The Winter Park Memorial Hospital (WPMH) campus is a 320-bed acute-care facility that primarily serves the residents of northeastern Orange and southeastern Seminole Counties. WPMH began caring for patients in February 1995 when it first opened its doors to the public. In 2000, Florida Hospital Winter Park Memorial was fully acquired by the Florida Hospital system. Services provided by Winter Park Memorial include: 24-Hour emergency department with Express Care and the area's only senior emergency room; The Baby Place Central Florida's only boutique hospital for women and babies; cancer institute; cardiology; critical care; diagnostic imaging; diabetes education; educational classes and support groups; endoscopy; Longevity Medicine Institute; in and outpatient surgery including minimally invasive and robotic surgery; laboratory; orthopedic institute; pediatrics; rehabilitation & sports medicine; sleep disorders center; and women's health. Every year, WPMH treats more than 150,000 patients.Florida Hospital (all campuses) conducted its 2013 Community Health Needs Assessment (CHNA) in two parts: a regional health needs assessment for Orange, Seminole and Osceola Counties in Central Florida, followed by separate assessments focused on and tailored to each of the seven campuses of FH. Three not-for-profit clinical hospitals within Central Florida, namely FH, Orlando Health, and Lakeside Behavioral Health, together with the Florida Department of Health in Orange County, collaborated to conduct the regional tri-county health needs assessment. This was the first ever multi-hospital, public health department joint community health needs assessment. These four organizations also collaborated with other community agencies under the umbrellas of "Healthy Orange Florida" in Orange County, "Healthy Seminole" in Seminole County, and "Community Vision" in Osceola County. Healthy Seminole is an 81-member affiliation of representatives from FH, local government, social service, and educational organizations within Seminole County. The Health Council of East Central Florida, Inc. (the Health Council), a regional quasi-government health planning agency, was contracted with to assist with data collection and analysis. The Health Council conducted over 70 key stakeholder interviews with individuals representing the broad interests of the tri-county area. Key stakeholders for the tri-county assessment included individuals with special knowledge of or interest in public health (i.e., health departments); individuals/organizations serving or representing the interests of medically underserved, low-income, and minority populations; persons who represented the broad interests of residents served by the hospitals; and individuals representing large employers and employee interests. A total of 72 stakeholders representing 44 social service and health care organizations were interviewed and completed a questionnaire aimed at identifying health barriers, assets, resources, and needs within the region. As a part of its efforts to ensure broad community-based input into the CHNA process, FH formed a Community Health Needs Assessment Committee (CHNAC). The CHNAC was comprised of external community members/stakeholders and senior FH leaders. The community members in particular provided strong representation of low-income, minority and underserved populations. Listed below are several examples of community organizations represented on the CHNAC: * Hebni Nutrition Consultant a nutritionist who works in the local African American community;* The University of Central Florida School of Medicine primary care physician training;* Winter Park Health Foundation a local non-profit organization that develops and funds school health and older adult programs; * Orange County Public Schools serves children of all ages and ethnicities, including those who are homeless and/or eligible for free or reduced lunch programs; and * Gracia Anderson Foundation a local non-profit organization that funds social service projects.
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Group A-Facility 4 -- Winter Park Memorial Hospital Part V, Section B, line 6a:
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The filing organization collaborated with two other not-for-profit hospitals, namely Orlando Health and Lakeside Behavioral Health, to create a Community Health Needs Assessment for Orange, Osceola, and Seminole Counties. The Community Health Needs Assessment describes the health of Central Floridians for the purpose of planning interventions relevant to the community.
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Group A-Facility 4 -- Winter Park Memorial Hospital Part V, Section B, line 6b:
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The Hospital collaborated with the Florida Department of Health in Orange County and other community agencies under the umbrellas of "Healthy Orange Florida" in Orange County, "Healthy Seminole" in Seminole County, and "Community Vision" in Osceola County. Healthy Seminole is an 81-member affiliation of representatives from FH, local government, social service, and educational organizations within Seminole County. The Health Council of East Central Florida, Inc. (the Health Council), a regional quasi-government health planning agency, was contracted with to assist with data collection and analysis.
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Group A-Facility 4 -- Winter Park Memorial Hospital Part V, Section B, line 7d:
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The Hospital has adopted a policy that addresses the public posting requirements of the Community Health Needs Assessment. Under this policy, the Community Health Needs Assessment Report must be posted on the Hospital's website by the end of the year in which it is conducted. The Hospital will make a copy of its Community Health Needs Assessment Report available upon request. The Hospital will also make a paper copy of the Community Health Needs Assessment Report available for public inspection at the Hospital facility.
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Group A-Facility 4 -- Winter Park Memorial Hospital Part V, Section B, line 11:
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Community Needs Being Addressed by Winter Park Memorial Hospital (a Florida Hospital): Florida Hospital (FH) has seven acute-care hospital facilities in Orange, Seminole and Osceola Counties, FL. The tri-county area is often referred to as Central Florida. The seven FH facilities operate under one license but, due to the diverse communities served, FH conducted separate Community Health Needs Assessments and Community Health Plans (implementation strategies) for each FH campus. This narrative describes the Community Health Plan for Winter Park Memorial Hospital (a Florida Hospital), a 320-bed community hospital. Winter Park Memorial Hospital (WPMH) is located in a suburb of Orlando, and shares much of the same service area with Florida Hospital Orlando and Florida Hospital East Orlando in Orange County. Winter Park Memorial Hospital chose three areas of focus for its 2013-16 Community Health Plan: Access to Care, Diabetes, and Obesity/Chronic Disease. Priority: Obesity & Chronic Disease Prevention 2013 Description of the Issue: Obesity increases the risk for developing health conditions such as heart disease, stroke, diabetes and cancer. Additionally, being overweight or obese increases the risk of adverse health outcomes and has significant economic impacts on individuals and the community. These impacts can include a rise in health care spending over time as well as lost earnings and productivity due to illness. Good nutrition, physical activity, and maintaining a healthy body weight can help manage/prevent obesity and promote overall health and well-being. Winter Park Memorial Hospital's obesity and disease prevention interventions were designed to serve both adults and children. 2015 Update: Florida Hospital partnered with the Winter Park Health Foundation to co-found "Healthy Central Florida," an initiative that supports healthy living and influences policy changes such as smoke-free resolutions. Healthy Central Florida also offers numerous community events that promoted a healthy lifestyle, exercise, good nutrition, and the establishment of smoke-free and safe pedestrian resolutions in Winter Park and community. Examples of events included Bike to Work Day, International Walk (or Bike) to School Day, Walk 90 and nutrition seminars with national experts. These programs are offered at no cost. The CEO of Winter Park Memorial Hospital was also the Mayor of Winter Park in 2015, so additional walking efforts engaged 820 people: Walk and Talk with the Mayor, Walk with a Doc, the Mayor's Sole Challenge, and Maitland Walks. The Walk and Roll (walking school bus) program reached 500 elementary school students. Again, there was no charge for these activities. With community partners, Florida Hospital served 4,200 people in identified food deserts with a Mobile Farmers Market that offered fresh fruits and vegetables, cooking demos and nutritional educational opportunities. CREATION Health lifestyle seminars and expanded programs were offered at Winter Park Memorial Hospital and in community settings. CREATION Health is a faith-based wellness plan that focuses on eight principles: Choice, Rest, Environment, Activity, Trust, Interpersonal Relationships, Outlook and Nutrition. CREATION Kids is a child-friendly wellness program that stresses healthy eating and exercise in church and school settings; it reached 350 children and their parents. To increase opportunities for leisure time physical activity, WPMH sponsored a number of 5K races that also raised funds for groups such as the American Heart Association; the Heart Walk enlisted 650 WPMH employees. Additionally, Florida Hospital Winter Park and its community partners - the Department of Health, the Area Health Education Council (AHEC), the American Heart Association, the American Cancer Society, the American Lung Association, etc. - provided health education and disease management programs as well as support groups. Priority Issue: Access to Affordable Health Care 2013 Description of the Issue: Over 24% of people in Central Florida do not have health insurance, and the State of Florida has not accepted federal Medicaid expansion dollars. A number of Florida Hospital (including WPMH) initiatives linked uninsured and underinsured residents with free or affordable health care: 2015 Update: Florida Hospital provided $6 million in financial support for the Primary Care Access Network (PCAN) of Orange County, a dynamic collaborative of 22 safety net providers: Orange County Government, FQHC medical homes, the Health Department, free clinics, community agencies, hospitals and social service entities. PCAN's mission is to improve the access, quality and coordination of health care services to the underinsured and uninsured populations of Orange County. Since 2001, the collaboration has grown from one FQHC medical home with 5,000 patients to 13 FQHCs with 92,000 uninsured patients. Uninsured patients are seen on a sliding fee scale basis (the FQHCs also accept Medicaid, Medicare and private insurance). In addition, 10,300 people with incomes below 125% of the federal poverty level received secondary care at the Orange County Medical Clinic. FHO, together with WPMH, also provided $100,000 in financial support to (both) Grace Medical Home (for chronic conditions) and the Health Care Center for the Homeless. Florida Hospital Orlando operated a no-cost Community After Hours Clinic that saw 3,000 uninsured patients and supported all FH campus locations. FH, collectively with all campuses, financially supported the operations of Shepherd's Hope free clinics (that saw 15,000 uninsured patients), provided funding for an electronic medical record system, and recruited over 150 different Florida Hospital employees to volunteer at Shepherd's Hope clinics. FH, including WPMH, provided a funding match for the Healthy Start Coalition of Orange County that serves mothers and infants. Florida Hospital's mobile mammogram unit provided 1,400 free or very low-cost mammograms to uninsured women. In order to help build the local health care workforce (and ensure that Central Florida has providers in the future), Florida Hospital (including Winter Park Memorial Hospital) provided funding for the professional development and education of medical and nursing students from Valencia College, Seminole State College, Adventist University, the University of Central Florida (UCF), and the UCF School of Medicine. These entities also rotate students through clinical departments at WPMH. Issue: Diabetes 2013 Description of the Issue: Winter Park Memorial Hospital's 2013 Needs Assessment showed that Diabetes is one of the most prevalent chronic diseases in Orange County. Diabetes can lead to the development of serious and disabling complications if not properly treated. Complications include heart disease and stroke, high blood pressure, blindness, kidney disease and limb amputation. The town of Eatonville, in the Winter Park Memorial Hospital service area, is the nation's oldest black community. The community has a 24% rate of diabetes (compared to 7.1% for the rest of Orange County). 2015 Update: Florida Hospital Orlando and WPMH implemented the "Healthy Eatonville Place" program which targeted the primarily African-American residents of the town of Eatonville. The program offered screenings, diabetic health risk assessments and treatment to help Eatonville residents better control their diabetes. Diabetic and pre-diabetic residents participated in the no-cost effort, and the program's retention rate was 85%. For 2015, other outcomes included:- Pre-diabetic participants who did not become diabetic: 66%- Pre-diabetic participants who met their weight loss goal of >7%: 50%- Pre-diabetic participants who reported nutrition and exercise changes: 60%- Patients with poorly controlled diabetes who reached their blood pressure goal: 80%- Patients with poorly controlled diabetes who finished diabetes education and understood their personal goals: 90% - Patients "graduates" with poorly controlled diabetes who continued with program's interventions and support programs: 75% WPMH also supported the American Diabetes Association Annual 5k and other walks that provide opportunities for leisure time activity. **see continuation of footnote
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Group A-Facility 4 -- Winter Park Memorial Hospital Part V, Section B, line 22d:
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In determining the maximum amount that can be charged to financial assistance policy-eligible individuals for emergency or other medically necessary care, the Hospital used the following methodology in 2015:The Hospital utilized the look-back method for determining its amounts generally billed (AGB) percentage. In calculating its AGB percentage, the Hospital included claims allowed during its prior 12-month period by Medicare fee-for-service (including Medicare Advantage) and all commercial payors that had any activity with the Hospital during the taxable year.
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Group A-Facility 7 -- Florida Hospital Kissimmee Part V, Section B, line 5:
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Florida Hospital (FH) is a 2,579 bed medical complex in Central Florida with seven separate hospital campuses. FH serves the residents of Central Florida (primarily serving the residents of Orange, Osceola, Seminole and Lake Counties) but also draws patients from other parts of the Southeastern United States, the Caribbean and South America. The 7-campus hospital health system is the largest healthcare provider in Central Florida and the nation's largest Medicare provider with FH being the second largest employer in the area. All of the seven campuses of FH operate under a single hospital license. Florida Hospital Kissimmee (FHK) is a not-for-profit hospital with 162 acute care beds and an emergency department and has been part of the Florida Hospital system since 1993. FHK offers comprehensive inpatient and outpatient services including emergency care; cancer treatment including radiation therapy; imaging services including PET, MRI, CT, nuclear, mammography, and ultrasound; a designated primary stroke center; digestive health; and surgical specialties to Osceola County residents. FHK provides holistic care - body, mind and spirit - and is committed to providing a personalized patient experience for all patients.Florida Hospital (all campuses) conducted its 2013 Community Health Needs Assessment (CHNA) in two parts: a regional health needs assessment for Orange, Seminole and Osceola Counties in Central Florida, followed by separate assessments focused on and tailored to each of the seven campuses of FH. Three not-for-profit clinical hospitals within Central Florida, namely FH, Orlando Health, and Lakeside Behavioral Health, together with the Florida Department of Health in Orange County, collaborated to conduct the regional tri-county health needs assessment. This was the first ever multi-hospital, public health department joint community health needs assessment. These four organizations also collaborated with other community agencies under the umbrellas of "Healthy Orange Florida" in Orange County, "Healthy Seminole" in Seminole County, and "Community Vision" in Osceola County. Healthy Seminole is an 81-member affiliation of representatives from FH, local government, social service, and educational organizations within Seminole County. The Health Council of East Central Florida, Inc. (the Health Council), a regional quasi-government health planning agency, was contracted with to assist with data collection and analysis. The Health Council conducted over 70 key stakeholder interviews with individuals representing the broad interests of the tri-county area. Key stakeholders for the tri-county assessment included individuals with special knowledge of or interest in public health (i.e., health departments); individuals/organizations serving or representing the interests of medically underserved, low-income, and minority populations; persons who represented the broad interests of residents served by the hospitals; and individuals representing large employers and employee interests. A total of 72 stakeholders representing 44 social service and health care organizations were interviewed and completed a questionnaire aimed at identifying health barriers, assets, resources, and needs within the region. As a part of its efforts to ensure broad community-based input into the CHNA process, FH formed a Community Health Needs Assessment Committee (CHNAC). The CHNAC was comprised of external community members/stakeholders and senior FH leaders. The community members in particular provided strong representation of low-income, minority and underserved populations. Listed below are several examples of community organizations represented on the CHNAC: * Hebni Nutrition Consultant a nutritionist who works in the local African American community;* The University of Central Florida School of Medicine primary care physician training;* Winter Park Health Foundation a local non-profit organization that develops and funds school health and older adult programs; * Orange County Public Schools serves children of all ages and ethnicities, including those who are homeless and/or eligible for free or reduced lunch programs; and * Gracia Anderson Foundation a local non-profit organization that funds social service projects.
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Group A-Facility 7 -- Florida Hospital Kissimmee Part V, Section B, line 6a:
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The filing organization collaborated with two other not-for-profit hospitals, namely Orlando Health and Lakeside Behavioral Health, to create a Community Health Needs Assessment for Orange, Osceola, and Seminole Counties. The Community Health Needs Assessment describes the health of Central Floridians for the purpose of planning interventions relevant to the community.
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Group A-Facility 7 -- Florida Hospital Kissimmee Part V, Section B, line 6b:
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The Hospital collaborated with the Florida Department of Health in Orange County and other community agencies under the umbrellas of "Healthy Orange Florida" in Orange County, "Healthy Seminole" in Seminole County, and "Community Vision" in Osceola County. Healthy Seminole is an 81-member affiliation of representatives from FH, local government, social service, and educational organizations within Seminole County. The Health Council of East Central Florida, Inc. (the Health Council), a regional quasi-government health planning agency, was contracted with to assist with data collection and analysis.
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Group A-Facility 7 -- Florida Hospital Kissimmee Part V, Section B, line 7d:
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The Hospital has adopted a policy that addresses the public posting requirements of the Community Health Needs Assessment. Under this policy, the Community Health Needs Assessment Report must be posted on the Hospital's website by the end of the year in which it is conducted. The Hospital will make a copy of its Community Health Needs Assessment Report available upon request. The Hospital will also make a paper copy of the Community Health Needs Assessment Report available for public inspection at the Hospital facility.
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Group A-Facility 7 -- Florida Hospital Kissimmee Part V, Section B, line 11:
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Community Needs Being Addressed by Florida Hospital Kissimmee: Florida Hospital (FH) has seven acute-care hospital facilities in Orange, Seminole and Osceola Counties, FL. The tri-county area is often referred to as Central Florida. The seven FH facilities operate under one license but, due to the diverse communities served, FH conducted separate Community Health Needs Assessments and Community Health Plans (implementation strategies) for each FH campus. This narrative describes the Community Health Plan for Florida Hospital Kissimmee (FHK), a 162-bed community hospital in the city of Kissimmee in north central Osceola County, Florida. FHK is 10 miles from Florida Hospital Celebration Health, also in Osceola County. Osceola County is a bedroom community to Orlando, and houses many residents who work part- or full-time in the tourism industry. Nearly 50% of Kissimmee residents are of Hispanic descent. Overall, health outcomes and income levels in Osceola County are the lowest in Central Florida. FHK chose three areas of focus for its 2013-16 Community Health Plan: Access to Care, Obesity/Heart Disease/Diabetes, and Violent Crime. Priority: Access to Care 2013 Description of the Issue: Access to comprehensive, quality health care is important for increasing the quality of life. Osceola County has the highest rate of un-insured in Central Florida - over 30%. The County is 50% Hispanic and across the nation, Hispanics have much higher rates of being un-insured. 2015 Update: Florida Hospital Kissimmee is a founder and active member of the Osceola Health Leadership Council sponsored by Community Vision. Since 1995, Community Vision has worked to bring public, private and faith sectors together in partnerships to create solutions for Osceola County's many challenges. Florida Hospital was a founder of Community Vision and established an endowment that funds the agency's health leadership efforts. The Health Leadership Council members represent the four hospitals in the County (two are Florida Hospital facilities), the Health Department, free clinics, the Council on Aging and others. Their work has led to better coordination among safety net providers, the expansion of the County's network of Federally Qualified Health Centers (FQHCs), the establishment of the County's free clinics, and a specialty care referral network. Florida Hospital Kissimmee and Florida Hospital Celebration Health (also located in Osceola County) financially supported a number of free/affordable health care resources for uninsured county residents. This included the Council on Aging free chronic care clinic (for uninsured adults of all ages), the free diabetes program at the Council on Aging clinic (200 participants), and the no-cost secondary care referral system for the County's free clinics. The Council on Aging clinic served 1,500 people in 2015; as many as 50% were of Hispanic origin. FHK also provided financial support to help un- and underinsured people to garner referrals and enrollment assistance for the FQHC medical homes in St. Cloud, Kissimmee, Poinciana, and Intercession City that served 32,000 patients. Florida Hospitals Kissimmee and Celebration Health were founders of the Community Hope Center. The Hope Center serves low-income, poverty-level families who are homeless or live in motels along Highway 192 in western Osceola County. The Center is a community collaboration whose key partners include Community Presbyterian Church of Celebration, Osceola Council on Aging, Park Place Behavioral Health, Community Vision and Florida Hospital. In 2015, the Health Care Center for the Homeless (HCCH) opened a new FQHC at the Hope Center. Florida Hospital provided start-up funding for the clinic, which saw 1,500 people in 2015. Florida Hospital Kissimmee provided treatment space for victims of sexual assault in Osceola County. At least six Florida Hospital Kissimmee nurses are certified Sexual Assault Nurse Examiners (SANE) and are on-call for victims when they are brought in by law enforcement. Florida Hospital provided financial support for project OPEN (Osceola Poverty Elimination Network), a community-based program dedicated to advancing women (primarily) and families from poverty to self-sufficiency. Project OPEN targeted low-income residents of the many low-budget motels along western Highway 192. Seventy-five women have graduated from the program, and 85% are now employed as CNAs. In addition, FHK supported the education and training of medical practitioners at UCF Medical School, the TECO (Technical Education Center of Osceola) nursing and other health professions programs, and the Valencia College Nursing program. Many of these students participated in clinical rotation at Florida Hospitals Kissimmee and Celebration Health. Florida Hospital provided a funding match for the Healthy Start Coalition of Osceola County that serves mothers and infants. Florida Hospital's mobile mammogram unit provided 4,100 free or very low-cost mammograms to uninsured women, including those in Osceola County. Priority: Chronic Disease: Obesity / Heart Disease/Diabetes 2013 Description of the Issue: Florida Hospital Kissimmee's Community Health Needs Assessment showed that 31.9% of Osceola County residents are obese compared to 27.9% in Orange County and 26.4% in Seminole County. Rates of heart disease and stroke are also far higher than the rest of Central Florida, and the rate of hospitalization for diabetes is 3,273 per 100,000 (higher than Orange and Seminole Counties). Obesity increases the risk for chronic health conditions such as heart disease, stroke, diabetes and cancer - and the comorbidities that often accompany these diseases. Additionally, being overweight or obese increases the risk of adverse health outcomes and has significant economic impacts on individuals and the community. These impacts can include a rise in health care spending over time as well as lost earnings and productivity due to illness. Poverty is one of the drivers of obesity. 2015 Update: Florida Hospital Kissimmee's obesity/chronic disease interventions targeted both adults and children. FHK partnered with local organizations to deliver weekend food to children who qualify for free or reduced lunch (per the school district). FHK facilitated and hosted an event to package food items for children and families, and supported education initiatives around the 5-2-1-0 Let's Go campaign in Osceola County Schools. Let's Go! is a nationally recognized childhood obesity prevention effort that works with schools, child care and out-of-school programs, and community organizations. The programs promote the 5-2-1-0 formula: five or more fruits and vegetables, 2 hours less recreational screen time, 1 hour more of physical activity and 0 sugary drinks (and more water). CREATION Health lifestyle seminars and expanded programs were offered at Florida Hospital Kissimmee and in community settings. CREATION Health is a faith-based wellness plan that focuses on eight principles: Choice, Rest, Environment, Activity, Trust, Interpersonal Relationships, Outlook and Nutrition. FHK also offered free 'Quit Smoking' smoking cessation and nutrition classes. To increase opportunities for leisure time physical activity, FHK sponsored a number of 5K races including the Town of Celebration Marathon and half-marathon events, with proceeds going to a scholarship fund for Osceola County high school seniors. FHK also supported the annual Healthy 100 Run and the American Heart Association 5K Run (and enlisted 650 employees from the tri-county area) and other runs and walks. Priority: Violent Crime 2013 Description of the Issue: According to the Florida Department of Law Enforcement, Osceola County's rate of violent crime exceeds the national average. While hospitals lack the ability to directly address violent crimes, Florida Hospital Kissimmee is engaged with organizations that address the effects of violent crime. 2015 Update: Initiatives include providing clinical space for Sexual Assault Nurse Examiners who work directly with victims of sexual assault. **see continuation of footnote
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Group A-Facility 7 -- Florida Hospital Kissimmee Part V, Section B, line 22d:
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In determining the maximum amount that can be charged to financial assistance policy-eligible individuals for emergency or other medically necessary care, the Hospital used the following methodology in 2015:The Hospital utilized the look-back method for determining its amounts generally billed (AGB) percentage. In calculating its AGB percentage, the Hospital included claims allowed during its prior 12-month period by Medicare fee-for-service (including Medicare Advantage) and all commercial payors that had any activity with the Hospital during the taxable year.
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Group A-Facility 6 -- FH Heartland Medical Center Part V, Section B, line 5:
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Florida Hospital Heartland in Sebring and Florida Hospital Lake Placid (the FHH Hospitals), located in Highlands County, Florida, operate under a single hospital license. Collectively, these two hospitals serve the residents of Highlands County, which includes the cities of Sebring, Lake Placid and Avon Park. Highlands County has an estimated population of 102,000 permanent residents, with an approximate increase of an additional 35,000 seasonal residents during the winter months. Highlands County's residents comprised the fifth-oldest population in the US in 2012. Florida Hospital Heartland in Sebring and Florida Hospital Lake Placid conducted a joint Community Health Needs Assessment (CHNA) in 2013. The CHNA was conducted through a collaborative community health needs assessment process that included the Highlands County Health Department, the Community Health Improvement Planning Committee (CHIP) of Highlands County, Samaritan's Touch free clinics in Sebring, the Highlands County Rural Health Network, Highlands Regional Medical Center, and Central Florida Health Care (a federally qualified health center). The CHNA process included the collection of both primary and secondary data. Primary data consisted of community surveys and direct stakeholder input, particularly with respect to representatives from the CHIC Committee. With respect to the process of gathering and analyzing both primary and secondary health needs assessment data, the collaborative team relied significantly on the CHIP Committee due to its broad representation of the communities served by the FHH Hospitals. The CHIPS Committee is composed of a number of representatives from organizations that serve the medically underserved, low-income populations and those with chronic disease needs. Among others, the following organizations were represented on the CHIC Committee:Highlands County Department of Health;Tri-County Human Services;Salvation Army;Florida Department of Health;Healthy Start Coalition;Children's Services Council; andHeartland Rural Health Network. The CHIP members represent public health, the broad community and people who are low-income, minorities or otherwise undeserved. Their mission is to improve the health of communities through education and the promotion of healthy lifestyles; build partnerships to maximize resources; and provide access to quality health care to all of the people in Highlands County regardless of ability to pay. The FHH Hospitals also established a Community Health Needs Assessment Committee (CHNAC) to analyze the health data collected and prioritize key issues for the FHH Hospitals to address.
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Group A-Facility 6 -- FH Heartland Medical Center Part V, Section B, line 6a:
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Florida Hospital Heartland in Sebring and Florida Hospital Lake Placid conducted a joint Community Health Needs Assessment (CHNA) in 2013. The CHNA was conducted through a collaborative community needs assessment process with the hospitals, Highlands County Health Department, the Community Health Improvement Planning Committee (CHIP) of Highlands County, Samaritan's Touch free clinics in Sebring, the Highlands County Rural Health Network, Highlands Regional Medical Center, and Central Florida Health Care (a federally qualified health center).
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Group A-Facility 6 -- FH Heartland Medical Center Part V, Section B, line 6b:
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Florida Hospital Heartland in Sebring and Florida Hospital Lake Placid conducted a joint Community Health Needs Assessment (CHNA) in 2013. The CHNA was conducted through a collaborative community needs assessment process with the hospitals, Highlands County Health Department, the Community Health Improvement Planning Committee (CHIP) of Highlands County, Samaritan's Touch free clinics in Sebring, the Highlands County Rural Health Network, Highlands Regional Medical Center, and Central Florida Health Care (a federally qualified health center).
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Group A-Facility 6 -- FH Heartland Medical Center Part V, Section B, line 7d:
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The Hospital has adopted a policy that addresses the public posting requirements of the Community Health Needs Assessment. Under this policy, the Community Health Needs Assessment Report must be posted on the Hospital's website by the end of the year in which it is conducted. The Hospital will make a copy of its Community Health Needs Assessment Report available upon request. The Hospital will also make a paper copy of the Community Health Needs Assessment Report available for public inspection at the Hospital facility.
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Group A-Facility 6 -- FH Heartland Medical Center Part V, Section B, line 11:
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The Florida Hospital Heartland Division is comprised of three hospital facilities. Florida Hospital Heartland Medical Center (FHH) in Sebring and Florida Hospital Lake Placid (FHLP) in Lake Placid are both located in Highlands County. Florida Hospital Wauchula (FHW) is located in adjacent Hardee County. Because the Florida hospital facilities in Highlands County are 16 miles apart and share the same service area, this response to Question 11 focuses on the two Highlands County facilities. Highlands County is a rural county with 97,600 residents. However, the town of Sebring is home to just 10,300 people and Lake Placid is home to another 2,125. About a third of the residents are over 65. FHH and FHLPs' Community Health Needs Assessment Committee, comprised of community members including those representing low-income, minority and other underserved populations, selected the following four priority issues. Priority: Cancer 2013 Description of the issue: Cancer is the second leading cause of death in the Sebring/Lake Placid community. Efforts to promote the importance for early detection are key to reducing the number of cases of cervical, breast and prostate cancer. Individuals from underserved populations are more likely to be diagnosed with late-stage cancers that might have been treated, or cured, if diagnosed earlier. 2015 Update: Florida Hospitals Heartland/Lake Placid held 26 smoking cessation classes in 2015; the classes were free to 125 uninsured/low-income residents. FHH/FHLPs' Pink Army (Breast Cancer) education efforts and early detection provided education about the early detection of breast cancer. Staff and 170 volunteers (trained by FHH/FHLP) reached nearly 3,100 people (the goal was 700) at 50 different community events. The effort also raised $7,350 for the community mammography fund for uninsured residents. Priority: Heart Disease and Stroke 2013 Description of the Issue: Heart disease and stroke are the leading cause of death in the Sebring/Lake Placid community. High cholesterol, heart attacks, angina, heart disease and hypertension rates are above the state average for all adults and for adult women. Poor eating habits and economic pressure contribute to these outcomes. As with cancer, heart disease and its risk factors are not being detected early in people who do not or cannot afford routine checkups with a physician. 2015 Update: Because much of Highlands County's population consists of older people with chronic conditions, the Stanford Chronic Disease Self-Management Program (CDSMP) was a new effort defined in our implementation strategies. The CDSMP uses pre- and post-program surveys, and has expected outcomes (defined by the CDC) around disease self-management skills and reductions in preventable hospitalizations. As in other communities, it took time to set up the program according to Stanford specifications, build community partnerships, and train trainers. This work was completed in 2015 and classes will begin Q1 of 2016. There will be no charge for the program. Two lifestyle training programs addressed the prevention and lifestyle factors that impact heart disease and stroke. CREATION Health classes and programs were offered at no cost in the community and at FHH and FHLP. CREATION Health is based on the principles of choice, rest, environment, activity, trust, interpersonal relationships, outlook and nutrition. CHIP (Community Health Improvement Program) provided classes on nutrition, exercise and stress management. CHIP's pre- and post-class biometric screenings showed that 100% of the program participants had improved biometric scores, an increased understanding of nutrition principles, and adherence to routine checkups with their physicians. Other heart disease-related community efforts included cardiac screenings at eight health fairs. 75 people participated in cardiac rehabilitation classes, and 80 attended stroke education seminars. All programs stressed the importance of regular checkups with primary care physicians. Priority: Diabetes/Chronic Disease Management 2013 Description of the Issue: There is a higher-than-state average for diabetes-related hospitalizations, including amputations, in the Florida Hospital Heartland service area. Attendance at diabetes self-management programs is also below the state average, indicating that it is important to make our community more aware of the importance of managing diabetes. An individual's socio-economic status, race and ethnicity plays a major role in access to education about diabetes and risk factors. 2015 Update: Interventions included diabetes self-management classes for 110 people, a community diabetes support group, outpatient Medical Nutrition Therapy (MNT) and gestational diabetes classes. The Stanford Chronic Disease Self-Management Program (CDSMP) to be implemented in 2016 includes a focus on diabetes. There will be no charge for the program. Priority: Access to Health Care 2013 Description of the Issue: In addition to a lack of affordable insurance and/or health care services, access to health care can be attributed to a lack of education or understanding of the health care system and how treatment and overall care is communicated. Providing community education about access to health care and decision-making skills is important, as is information about resources for screening and intervention programs at health fairs and other events offered in the community. 2015 Update: FHH/FHLP provided $2.5 million (at cost) in vouchers for free lab and imaging services to the local free clinic for uninsured people. FHH/FHLP conducted eight health fairs for both insured and uninsured community members; uninsured participants were referred to the local Federally Qualified Health Center (FQHC). 45 Congregational Health volunteers provided education on available health care resources. **see continuation of footnote
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Group A-Facility 6 -- FH Heartland Medical Center Part V, Section B, line 22d:
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In determining the maximum amount that can be charged to financial assistance policy-eligible individuals for emergency or other medically necessary care, the Hospital used the following methodology in 2015:The Hospital utilized the look-back method for determining its amounts generally billed (AGB) percentage. In calculating its AGB percentage, the Hospital included claims allowed during its prior 12-month period by Medicare fee-for-service (including Medicare Advantage) and all commercial payors that had any activity with the Hospital during the taxable year.
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Group A-Facility 9 -- Florida Hospital Apopka Part V, Section B, line 5:
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Florida Hospital (FH) is a 2,579 bed medical complex in Central Florida with seven separate hospital campuses. FH serves the residents of Central Florida (primarily serving the residents of Orange, Osceola, Seminole and Lake Counties) but also draws patients from other parts of the Southeastern United States, the Caribbean and South America. The 7-campus hospital health system is the largest healthcare provider in Central Florida and the nation's largest Medicare provider with FH being the second largest employer in the area. All of the seven campuses of FH operate under a single hospital license. The Florida Hospital Apopka (FHAP) campus is a 50-bed acute-care community hospital located in Apopka, Florida. Services offered by Florida Hospital Apopka include but are not limited to: rehabilitation services; intensive and progressive care units; 50 acute care beds; a 24-hour emergency department; imaging services; a women's diagnostic center; home health services; cardiac diagnosis services; and a sleep lab. Services not provided at Florida Hospital Apopka are provided at other campuses and ground and air transportation are available to ensure all patients can access the appropriate level of care.Florida Hospital (all campuses) conducted its 2013 Community Health Needs Assessment (CHNA) in two parts: a regional health needs assessment for Orange, Seminole and Osceola Counties in Central Florida, followed by separate assessments focused on and tailored to each of the seven campuses of FH. Three not-for-profit clinical hospitals within Central Florida, namely FH, Orlando Health, and Lakeside Behavioral Health, together with the Florida Department of Health in Orange County, collaborated to conduct the regional tri-county health needs assessment. This was the first ever multi-hospital, public health department joint community health needs assessment. These four organizations also collaborated with other community agencies under the umbrellas of "Healthy Orange Florida" in Orange County, "Healthy Seminole" in Seminole County, and "Community Vision" in Osceola County. Healthy Seminole is an 81-member affiliation of representatives from FH, local government, social service, and educational organizations within Seminole County. The Health Council of East Central Florida, Inc. (the Health Council), a regional quasi-government health planning agency, was contracted with to assist with data collection and analysis. The Health Council conducted over 70 key stakeholder interviews with individuals representing the broad interests of the tri-county area. Key stakeholders for the tri-county assessment included individuals with special knowledge of or interest in public health (i.e., health departments); individuals/organizations serving or representing the interests of medically underserved, low-income, and minority populations; persons who represented the broad interests of residents served by the hospitals; and individuals representing large employers and employee interests. A total of 72 stakeholders representing 44 social service and health care organizations were interviewed and completed a questionnaire aimed at identifying health barriers, assets, resources, and needs within the region. As a part of its efforts to ensure broad community-based input into the CHNA process, FH formed a Community Health Needs Assessment Committee (CHNAC). The CHNAC was comprised of external community members/stakeholders and senior FH leaders. The community members in particular provided strong representation of low-income, minority and underserved populations. Listed below are several examples of community organizations represented on the CHNAC: * Hebni Nutrition Consultant a nutritionist who works in the local African American community;* The University of Central Florida School of Medicine primary care physician training;* Winter Park Health Foundation a local non-profit organization that develops and funds school health and older adult programs; * Orange County Public Schools serves children of all ages and ethnicities, including those who are homeless and/or eligible for free or reduced lunch programs; and * Gracia Anderson Foundation a local non-profit organization that funds social service projects.
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Group A-Facility 9 -- Florida Hospital Apopka Part V, Section B, line 6a:
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The filing organization collaborated with two other not-for-profit hospitals, namely Orlando Health and Lakeside Behavioral Health, to create a Community Health Needs Assessment for Orange, Osceola, and Seminole Counties. The Community Health Needs Assessment describes the health of Central Floridians for the purpose of planning interventions relevant to the community.
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Group A-Facility 9 -- Florida Hospital Apopka Part V, Section B, line 6b:
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The Hospital collaborated with the Florida Department of Health in Orange County and other community agencies under the umbrellas of "Healthy Orange Florida" in Orange County, "Healthy Seminole" in Seminole County, and "Community Vision" in Osceola County. Healthy Seminole is an 81-member affiliation of representatives from FH, local government, social service, and educational organizations within Seminole County. The Health Council of East Central Florida, Inc. (the Health Council), a regional quasi-government health planning agency, was contracted with to assist with data collection and analysis.
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Group A-Facility 9 -- Florida Hospital Apopka Part V, Section B, line 7d:
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The Hospital has adopted a policy that addresses the public posting requirements of the Community Health Needs Assessment. Under this policy, the Community Health Needs Assessment Report must be posted on the Hospital's website by the end of the year in which it is conducted. The Hospital will make a copy of its Community Health Needs Assessment Report available upon request. The Hospital will also make a paper copy of the Community Health Needs Assessment Report available for public inspection at the Hospital facility.
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Group A-Facility 9 -- Florida Hospital Apopka Part V, Section B, line 11:
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Community Needs Being Addressed by Florida Hospital Apopka: Florida Hospital (FH) has seven acute-care hospital facilities in Orange, Seminole and Osceola Counties, FL. The tri-county area is often referred to as Central Florida. The seven FH facilities operate under one license but, due to the diverse communities served, FH conducted separate Community Health Needs Assessments and Community Health Plans (implementation strategies) for each FH campus. Florida Hospital Apopka (FHAp) chose two areas of focus for its 2013-16 Community Health Plan: Obesity/Chronic Disease and Access to Care. A. Obesity/Chronic Disease2013 Description of the Issue: Obesity increases the risk for developing health conditions such as heart disease, stroke, diabetes, and cancer - and the comorbidities that often accompany these diseases. Additionally, being overweight or obese increases the risk of adverse health outcomes and has significant economic impacts on individuals and the community. These impacts can include a rise in health care spending over time as well as lost earnings and productivity due to illness. Several factors influence the likelihood of obesity including individual behavior, the social and built environment, and genetic heritability. As a result, being overweight or obese is a complex health issue to address. 2015 Update: Good nutrition, physical activity, and maintaining a healthy body weight can help manage/prevent obesity and promote overall health and well-being. Florida Hospital Apopka's obesity/chronic disease interventions target both adults and children: - Provide funding to increase opportunities for health education via community garden curriculum implemented through Head Start;- Increase opportunities for leisure time physical activity in a social setting via annual 5k runs;- Provide education to increase knowledge of positive behaviors towards healthy eating and exercise via Mission Fit Possible program for Children;- Provide education and clinical care to increase knowledge of and positive behaviors toward healthy eating and exercise;- Increase the availability of fruits to the diets of the population age 2 and older via the mobile farmers market;- Provide education and clinical care to increase knowledge of and positive attitudes towards healthy foods;- Promote nature prescription pad pilot to Florida Hospital Medical Group physicians so that they may "prescribe" exercise via free admissions for up to 8 persons to a state park; and - Provide support and board membership to the American Heart Association and encourage employee participation in the annual Heart Walk. Additional Chronic disease interventions include:- Heart of Apopka, which uses the Stanford chronic disease self-management program for patients with chronic conditions (free).- Free care for uninsured COPD and asthma patients at the Apopka Lung Clinic operated by FHAp's Respiratory Care Department.- Increase access to medication and pulmonary care through FHAp's Pulmonary Rehab center. - CREATION Health faith-based wellness plan that focuses on eight principles: Choice, Rest, Environment, Activity, Trust, Interpersonal Relationships, Outlook and Nutrition. CREATION Health lifestyle seminars and expanded programs are offered at all Florida Hospital locations and in community settings. - Free 'Quit Smoking Now' smoking cessation classes. B. Access to Care A number of Florida Hospital Apopka initiatives educate and link underserved community members to free or affordable health resources: - Operate the Community After Hours Clinic (at Florida Hospital) that provide cares to uninsured and underinsured people; - Financially support and lead the Primary Care Access Network (PCAN) integrated system of health care for un- and underinsured people in Orange County. PCAN has 92,000 primary care patients in 13 FQHC medical homes, and 10,000 secondary care patients. - Encourage medical home enrollment by making appointments or referring un- and underinsured emergency department and inpatients to PCAN FQHCs; - Provide financial support to Shepherd's Hope free clinics; - Provide financial for the Health Care Center for the Homeless;- Provide financial support for Grace Medical Home, a chronic care medical home for uninsured people;- Operate the Apopka Lung Clinic for uninsured people with chronic respiratory conditions including COPD and asthma;- Increase the availability of free or low-cost mammograms for un- and underinsured women via the mobile mammogram unit and Florida Hospital diagnostics centers; and - Support the education and training of medical practitioners through the FH Residency programs and Adventist University, and through partnerships with the UCF and FSU Medical Schools. Community Needs Not Chosen by Florida Hospital Apopka: A. Stroke Stroke is among the most common chronic conditions in the United States and is frequently related to health behaviors such as obesity and smoking. Florida Hospital Apopka and its community partners - the Department of Health, the Area Health Education Council (AHEC), the American Heart Association, the American Cancer Society, the American Lung Association, etc. - already provide health education and disease management programs. As noted above, FHAp's Obesity interventions focus on health education, exercise, nutrition, stress management, and personal accountability - factors vital to the control of diabetes, cancer, heart disease, stroke, asthma and the comorbidities that often accompany these diseases. Therefore, Florida Hospital Apopka is addressing the risk factors for these chronic diseases by specifically addressing Obesity. B. DiabetesDiabetes can lead to the development of serious and disabling complications if not properly treated. Complications include heart disease and stroke, high blood pressure, blindness, kidney disease, and limb amputation. According to the American Diabetes Association, it is possible to prevent or delay diabetic complications through a healthy diet, physical activity, and maintaining a healthy weight and glucose levels. Florida Hospital Apopka does not offer specific diabetes services (other than routine inpatient care), but its diabetes engagement includes the Heart of Apopka program that uses the Stanford chronic disease self-management program that includes diabetes management. Because the Apopka community is nearly 50% Hispanic, the free, CDC-recommended classes are offered in both Spanish and English. C. CancerFlorida Hospital Apopka does not provide cancer treatment services. Patients in the Apopka community are treated at the Cancer Institute at the main Florida Hospital campus. In addition, Florida Hospital Apopka supports the Area Health Education Council (AHEC) and provides funding to the American Cancer Society and the American Lung Association; these partners provide health education and disease management programs throughout the county. D. Heart DiseaseHeart disease, hypertension and Congestive Heart Failure - with Diabetes - are the most common chronic conditions in the United States. Risk factors include health behaviors such as obesity and smoking. The Heart of Apopka program noted above provides education and support for people with or at risk for heart disease through the free Stanford Chronic Disease Self-Management Program offered in Spanish and English. Apopka residents can access the free Florida Hospital congestive heart failure clinic at the Orange County Medical Clinic. FHAp supports efforts to reduce heart related conditions through the funding of research and programs via board membership to the American Heart Association. E. Sexually Transmitted DiseasesFlorida Hospital Apopka provides inpatient care but does not provide wrap-around services for HIV/AIDS or STD patients. The Health Department has STD and HIV/AIDS Clinics, and the Center for Multicultural Wellness and Prevention provides programs that screen for and treat sexually transmitted diseases. In addition, Orange County Government Health Services operates the Ryan White HIV/AIDS Program that provides services to people without sufficient health coverage or financial resources to cope with HIV. **see continuation of footnote
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Group A-Facility 9 -- Florida Hospital Apopka Part V, Section B, line 22d:
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In determining the maximum amount that can be charged to financial assistance policy-eligible individuals for emergency or other medically necessary care, the Hospital used the following methodology in 2015:The Hospital utilized the look-back method for determining its amounts generally billed (AGB) percentage. In calculating its AGB percentage, the Hospital included claims allowed during its prior 12-month period by Medicare fee-for-service (including Medicare Advantage) and all commercial payors that had any activity with the Hospital during the taxable year.
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Group A-Facility 10 -- FH Heartland Medical Center Lake Placid Part V, Section B, line 5:
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Florida Hospital Heartland in Sebring and Florida Hospital Lake Placid (the FHH Hospitals), located in Highlands County, Florida, operate under a single hospital license. Collectively, these two hospitals serve the residents of Highlands County, which includes the cities of Sebring, Lake Placid and Avon Park. Highlands County has an estimated population of 102,000 permanent residents, with an approximate increase of an additional 35,000 seasonal residents during the winter months. Highlands County's residents comprised the fifth-oldest population in the US in 2012. Florida Hospital Heartland in Sebring and Florida Hospital Lake Placid conducted a joint Community Health Needs Assessment (CHNA) in 2013. The CHNA was conducted through a collaborative community health needs assessment process that included the Highlands County Health Department, the Community Health Improvement Planning Committee (CHIP) of Highlands County, Samaritan's Touch free clinics in Sebring, the Highlands County Rural Health Network, Highlands Regional Medical Center, and Central Florida Health Care (a federally qualified health center). The CHNA process included the collection of both primary and secondary data. Primary data consisted of community surveys and direct stakeholder input, particularly with respect to representatives from the CHIC Committee. With respect to the process of gathering and analyzing both primary and secondary health needs assessment data, the collaborative team relied significantly on the CHIP Committee due to its broad representation of the communities served by the FHH Hospitals. The CHIPS Committee is composed of a number of representatives from organizations that serve the medically underserved, low-income populations and those with chronic disease needs. Among others, the following organizations were represented on the CHIC Committee:Highlands County Department of Health;Tri-County Human Services;Salvation Army;Florida Department of Health;Healthy Start Coalition;Children's Services Council; andHeartland Rural Health Network. The CHIP members represent public health, the broad community and people who are low-income, minorities or otherwise undeserved. Their mission is to improve the health of communities through education and the promotion of healthy lifestyles; build partnerships to maximize resources; and provide access to quality health care to all of the people in Highlands County regardless of ability to pay. The FHH Hospitals also established a Community Health Needs Assessment Committee (CHNAC) to analyze the health data collected and prioritize key issues for the FHH Hospitals to address.
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Group A-Facility 10 -- FH Heartland Medical Center Lake Placid Part V, Section B, line 6a:
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Florida Hospital Heartland in Sebring and Florida Hospital Lake Placid conducted a joint Community Health Needs Assessment (CHNA) in 2013. The CHNA was conducted through a collaborative community needs assessment process with the hospitals, Highlands County Health Department, the Community Health Improvement Planning Committee (CHIP) of Highlands County, Samaritan's Touch free clinics in Sebring, the Highlands County Rural Health Network, Highlands Regional Medical Center, and Central Florida Health Care (a federally qualified health center).
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Group A-Facility 10 -- FH Heartland Medical Center Lake Placid Part V, Section B, line 6b:
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Florida Hospital Heartland in Sebring and Florida Hospital Lake Placid conducted a joint Community Health Needs Assessment (CHNA) in 2013. The CHNA was conducted through a collaborative community needs assessment process with the hospitals, Highlands County Health Department, the Community Health Improvement Planning Committee (CHIP) of Highlands County, Samaritan's Touch free clinics in Sebring, the Highlands County Rural Health Network, Highlands Regional Medical Center, and Central Florida Health Care (a federally qualified health center).
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Group A-Facility 10 -- FH Heartland Medical Center Lake Placid Part V, Section B, line 7d:
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The Hospital has adopted a policy that addresses the public posting requirements of the Community Health Needs Assessment. Under this policy, the Community Health Needs Assessment Report must be posted on the Hospital's website by the end of the year in which it is conducted. The Hospital will make a copy of its Community Health Needs Assessment Report available upon request. The Hospital will also make a paper copy of the Community Health Needs Assessment Report available for public inspection at the Hospital facility.
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Group A-Facility 10 -- FH Heartland Medical Center Lake Placid Part V, Section B, line 11:
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The Florida Hospital Heartland Division is comprised of three hospital facilities. Florida Hospital Heartland Medical Center (FHH) in Sebring and Florida Hospital Lake Placid (FHLP) in Lake Placid are both located in Highlands County. Florida Hospital Wauchula (FHW) is located in adjacent Hardee County. Because the Florida hospital facilities in Highlands County are 16 miles apart and share the same service area, this response to Question 11 focuses on the two Highlands County facilities. Highlands County is a rural county with 97,600 residents. However, the town of Sebring is home to just 10,300 people and Lake Placid is home to another 2,125. About a third of the residents are over 65. FHH and FHLPs' Community Health Needs Assessment Committee, comprised of community members including those representing low-income, minority and other underserved populations, selected the following four priority issues. Priority: Cancer 2013 Description of the issue: Cancer is the second leading cause of death in the Sebring/Lake Placid community. Efforts to promote the importance for early detection are key to reducing the number of cases of cervical, breast and prostate cancer. Individuals from underserved populations are more likely to be diagnosed with late-stage cancers that might have been treated, or cured, if diagnosed earlier. 2015 Update: Florida Hospitals Heartland/Lake Placid held 26 smoking cessation classes in 2015; the classes were free to 125 uninsured/low-income residents. FHH/FHLPs' Pink Army (Breast Cancer) education efforts and early detection provided education about the early detection of breast cancer. Staff and 170 volunteers (trained by FHH/FHLP) reached nearly 3,100 people (the goal was 700) at 50 different community events. The effort also raised $7,350 for the community mammography fund for uninsured residents. Priority: Heart Disease and Stroke 2013 Description of the Issue: Heart disease and stroke are the leading cause of death in the Sebring/Lake Placid community. High cholesterol, heart attacks, angina, heart disease and hypertension rates are above the state average for all adults and for adult women. Poor eating habits and economic pressure contribute to these outcomes. As with cancer, heart disease and its risk factors are not being detected early in people who do not or cannot afford routine checkups with a physician. 2015 Update: Because much of Highlands County's population consists of older people with chronic conditions, the Stanford Chronic Disease Self-Management Program (CDSMP) was a new effort defined in our implementation strategies. The CDSMP uses pre- and post-program surveys, and has expected outcomes (defined by the CDC) around disease self-management skills and reductions in preventable hospitalizations. As in other communities, it took time to set up the program according to Stanford specifications, build community partnerships, and train trainers. This work was completed in 2015 and classes will begin Q1 of 2016. There will be no charge for the program. Two lifestyle training programs addressed the prevention and lifestyle factors that impact heart disease and stroke. CREATION Health classes and programs were offered at no cost in the community and at FHH and FHLP. CREATION Health is based on the principles of choice, rest, environment, activity, trust, interpersonal relationships, outlook and nutrition. CHIP (Community Health Improvement Program) provided classes on nutrition, exercise and stress management. CHIP's pre- and post-class biometric screenings showed that 100% of the program participants had improved biometric scores, an increased understanding of nutrition principles, and adherence to routine checkups with their physicians. Other heart disease-related community efforts included cardiac screenings at eight health fairs. 75 people participated in cardiac rehabilitation classes, and 80 attended stroke education seminars. All programs stressed the importance of regular checkups with primary care physicians. Priority: Diabetes/Chronic Disease Management 2013 Description of the Issue: There is a higher-than-state average for diabetes-related hospitalizations, including amputations, in the Florida Hospital Heartland service area. Attendance at diabetes self-management programs is also below the state average, indicating that it is important to make our community more aware of the importance of managing diabetes. An individual's socio-economic status, race and ethnicity plays a major role in access to education about diabetes and risk factors. 2015 Update: Interventions included diabetes self-management classes for 110 people, a community diabetes support group, outpatient Medical Nutrition Therapy (MNT) and gestational diabetes classes. The Stanford Chronic Disease Self-Management Program (CDSMP) to be implemented in 2016 includes a focus on diabetes. There will be no charge for the program. Priority: Access to Health Care 2013 Description of the Issue: In addition to a lack of affordable insurance and/or health care services, access to health care can be attributed to a lack of education or understanding of the health care system and how treatment and overall care is communicated. Providing community education about access to health care and decision-making skills is important, as is information about resources for screening and intervention programs at health fairs and other events offered in the community. 2015 Update: FHH/FHLP provided $2.5 million (at cost) in vouchers for free lab and imaging services to the local free clinic for uninsured people. FHH/FHLP conducted eight health fairs for both insured and uninsured community members; uninsured participants were referred to the local Federally Qualified Health Center (FQHC). 45 Congregational Health volunteers provided education on available health care resources. **see continuation of footnote
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Group A-Facility 10 -- FH Heartland Medical Center Lake Placid Part V, Section B, line 22d:
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In determining the maximum amount that can be charged to financial assistance policy-eligible individuals for emergency or other medically necessary care, the Hospital used the following methodology in 2015:The Hospital utilized the look-back method for determining its amounts generally billed (AGB) percentage. In calculating its AGB percentage, the Hospital included claims allowed during its prior 12-month period by Medicare fee-for-service (including Medicare Advantage) and all commercial payors that had any activity with the Hospital during the taxable year.
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Part V, Section B
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Facility Reporting Group B
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Facility Reporting Group B consists of:
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- Facility 8: Central Texas Medical Center, - Facility 11: Florida Hospital Wauchula
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Group B-Facility 8 -- Central Texas Medical Center Part V, Section B, line 5:
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Central Texas Medical Center (CTMC) is a 178-bed community hospital providing a wide range of complex healthcare services located in San Marcos, Texas. CTMC is one of two hospitals in Hays County and provides a wide range of healthcare services. CTMC's primary service area is identified as the cities of Lockhart, San Marcos, Kyle and Wimberley. The secondary service area is Hays County (location of the cities of San Marcos, Kyle and Wimberley) and Caldwell County (location of the city of Lockhart). Caldwell County is served by one critical access hospital. While the demographics of Hays and Caldwell counties are similar, the cities located in CTMC's primary service area (San Marcos, Kyle, Lockhart and Wimberley) are quite diverse. Wide variations exist in the median household income, percentage of residents below the Federal Poverty Level, ethnicity and education. In conducting its 2013 Community Health Needs Assessment (CHNA), CTMC solicited input from numerous stakeholders from throughout Hays and Caldwell Counties in an effort to gain a thorough understanding of the unique health needs in its primary and secondary service area. Stakeholder organizations were identified as such because they provide resources and/or programs that promote or enhance the health needs of residents in the primary and secondary service areas. Primary data was gathered through interviews and surveys. The goal of this process was to distinguish prevalent health issues impacting residents in the primary and secondary service areas, identify community programs and/or services currently being offered to address the health needs of the population, and recognize gaps that prohibited or limited access to services or disrupt the continuity of care. Many of these organizations offer services that specifically target low-income populations, minority populations, the medically underserved or those with chronic disease needs. As a part of its efforts to ensure broad community-based input into the CHNA process, CTMC established a Community Health Needs Assessment Committee (CHNAC). The CTMC Community Health Needs Assessment Committee is comprised of individuals who represent multiple communities and embody diverse community programs, services and organizations. Each member not only brings a rich understanding of the primary and secondary service areas but are also "subject matter experts" in a variety of areas including public health, mental health, government, education, non-profit, agencies/advocacy groups, faith-based organizations, and the medical community. Community members of the CHNAC represented the following organizations: * Hays County Health Department; * Healthy Communities Collaborative;* Texas State University - San Marcos;* Faith Community Nurses of Hays County (FCNOHC); * San Marcos Consolidated Independent School District (SMCISD); * Women, Infants and Children (WIC) Program; * San Marcos City Council; * Hays County Commissioners Court;* Area Agency on Aging of the Capital Area;;* Schieb (Mental Health Services);* Community Action, Inc. (CAI); * Wimberley EMS; and * Live Oak Health Partners.
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Group B-Facility 8 -- Central Texas Medical Center Part V, Section B, line 7d:
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The Hospital has adopted a policy that addresses the public posting requirements of the Community Health Needs Assessment. Under this policy, the Community Health Needs Assessment Report must be posted on the Hospital's website by the end of the year in which it is conducted. The Hospital will make a copy of its Community Health Needs Assessment Report available upon request. The Hospital will also make a paper copy of the Community Health Needs Assessment Report available for public inspection at the Hospital facility.
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Group B-Facility 8 -- Central Texas Medical Center Part V, Section B, line 11:
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Central Texas Medical Center (CTMC) is located in San Marcos, Texas. Because the State of Texas did not expand Medicaid, the San Marcos community and the rest of Texas still have high rates of uninsured patients. In addition, San Marcos is located in southern Texas, and has a large immigrant population. As a result, access to affordable health care for the uninsured was identified as a community priority in CTMC's 2013 Community Health Needs Assessment. Many of CTMC's implementation strategies focus on access to care. Priority: Accessing the right level of care, in the right setting, at the right time: rate of uninsured CTMC interventions include: Live Oaks Health Partners Community Clinic (LOHPCC) is CTMC's multi-specialty medical practice. It serves insured and uninsured patients at three locations. In 2015, the planned interventions included the expansion of services to uninsured patients. All goals were exceeded.- Goal: increase primary care capacity for uninsured patients at LOHPCC by adding evening hours to increase patient encounters by at least 475. Actual: 500 additional patients.- Goal: create physician access at LOHPCC for uninsured patients with complex medical conditions. Actual: 30-plus available appointments per week (from zero). - Goal: increase the number of uninsured patients receiving prescription assistance at LOHPCC to at least 250 patients. Actual: 310 patients enrolled.- Goal: add 150 discounted labs and radiology tests for uninsured patients at LOHPCC. Actual: 250. - Goal: distribute at least 100 vouchers for free mammograms. Actual: 85-plus vouchers redeemed.- Goal: recruit primary care physicians to establish practices in Hays and/or Caldwell Counties (Medically Underserved Areas that have challenges attracting new physicians). Actual: two recruited. - Goal: collaborate with at least two area school counselors to increase participation (to at least 50 people) in the CTMC Hospital Grief Center's Camp HeartSong and Camp HeartSong Too. Actual: 70 participants.- Goal: increase the number of support groups at the CTMC Hospital Grief Center from six to seven per year. Actual: 9 groups. Priority: Healthier management of lifestyle/making good choices in the areas of nutrition, weight management, exercise, smoking, alcohol use and sexually transmitted infections (STIs).CTMC interventions included efforts with community partners to promote lifestyle improvements:- Goal: collaborate with churches, civic groups, schools and employers to offer CREATION Health workshops (based on principles of choice, rest, environment, activity, trust, interpersonal relationships, outlook and nutrition). Baseline: 0. Actual: 6 groups, 300 on-line assessments. - Goal: increase CREATION Health Fitness Challenge participants from 16 to 32 by adding at least one Challenge and creating a children's component. Actual: 450 participants.- Goal: collaborate with local community organizations to provide vouchers for free health screenings to residents of Hays and Caldwell Counties at CTMC's annual HealthCheck screening event. Baseline: 0. Actual: 200 vouchers distributed. Priority: Prevalence and/or enhanced outpatient management of heart disease/congestive heart failure (CHF) and related conditions/risk factors such as hypertensionCTMC interventions include efforts to better manage uninsured CHF patients who come to CTMC:- Goal: identify uninsured Congestive Health failure (CHF) patients at risk for preventable readmissions and provide contacts to help them manage their disease in outpatient and home settings. Actual: contacts provided for 95% of target population. - Goal: initiate referrals to medical homes for at least 50 percent of unfunded CHF patients in Hays and Caldwell Counties. Actual: 75%.- Goal: develop a "Better Breathers Club" in cooperation with the American Lung Association for residents of CTMC's service area who have CHF, COPD (Chronic Obstructive Pulmonary Disease) or related conditions. Actual: trainer certified but attendance was low. Priority: Prevalence and/or enhanced outpatient management of diabetes; programs to address anticipated growth of diabetes and related conditions.CTMC interventions include community screenings and education for people with diabetes: - Goal: monthly glucose screenings and Diabetes Risk Assessments to 30 residents of Hays and Caldwell Counties. Actual: 36. - Goal: 25% of diabetes education participants will receive at least two follow-up visits over a 12-month period. Actual: 40%. Priorities Considered but Not Selected: Prevalence of Respiratory Disorders including asthma and COPD and access to programs/services that reduce "rescue care". While this is an important initiative, CTMC does not currently have the infrastructure to support programs that focus on respiratory diseases. There are no engaged pulmonologists on the medical staff. Future programs could include pulmonary rehabilitation and education programs that focus on asthma and those with chronic obstructive pulmonary disease (COPD). CTMC is working with the Lung Association on the Better Breathers program. Timely access to local Mental Health Services including treatment for substance abuse. As noted in the Needs Assessment, limited resources are available for mental health services. Hill Country Mental Health and Mental Retardation (MHMR) operate the Schieb Center in San Marcos. This center offers a wide array of programs. Qualitative data suggests demand for these services outweighs access. At this time CTMC does not have the expertise or professional staff to address mental health services. Currently, all patients who present at CTMC with behavioral health conditions, including substance abuse, are transferred to another facility once medically stabilized. In 2012, almost 10% of all transfers from CTMC were due to mental health conditions. Prevalence of some cancer-related conditions and timely access to screening services and treatment. CTMC offers screening and related services specifically for breast cancer. We do not, however, offer clinical programs for the treatment of cancer including oncology and radiation services. Significant enhancements to our medical staff membership and service lines would need to be accomplished in order to effectively treat cancer and cancer-related conditions. We will continue to support community screening programs, especially breast cancer screening. Limited transportation resources, especially transportation for healthcare and related services. Unfortunately, Hays and Caldwell Counties have no mass transportation system. There is no bus system or light rail access. The CARTS (Capital Area Rural Transportation System) addresses some transportation challenges but services must be arranged ahead of time and the wait times can be significant. CTMC does not have the infrastructure to address transportation needs that are prevalent throughout the counties we serve. A future goal would be to design targeted health care services that are offered in satellite locations throughout the service area to make access to care closer to home and lessen reliance on transportation services. Reduced Teen Pregnancy Rates; support services including healthcare for pregnant teens. CTMC has a very robust obstetrics program including a neonatal ICU. Teen mothers frequently access these services. CTMC also offers free childbirth education services including breastfeeding/lactation consultation. While we offer a reasonable array of obstetrical-related health care services CTMC is not in the best position to reduce teen pregnancy rates through education and birth control. Other community partners including the Health Departments are working on this issue. Therefore, this is not an identified CTMC priority at this time.
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Group B-Facility 8 -- Central Texas Medical Center Part V, Section B, line 22d:
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In determining the maximum amount that can be charged to financial assistance policy-eligible individuals for emergency or other medically necessary care, the Hospital used the following methodology in 2015:The Hospital utilized the look-back method for determining its amounts generally billed (AGB) percentage. In calculating its AGB percentage, the Hospital included claims allowed during its prior 12-month period by Medicare fee-for-service (including Medicare Advantage) and all commercial payors that had any activity with the Hospital during the taxable year.
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Group B-Facility 11 -- Florida Hospital Wauchula Part V, Section B, line 5:
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Florida Hospital Wauchula (FHW) is a 25-bed hospital specializing in emergency and outpatient care located in Hardee County, Florida. Florida Hospital Wauchula opened in 1993, a year after the closing of Hardee County's only (other) hospital. Since then, not only has FHW set the pace for healthcare in Hardee County, in 2000 it also became the first Critical Access Hospital (CAH) in the State of Florida. To be designated as a CAH in Florida, a hospital must be located in a rural area and be at least 35 miles from the nearest other hospital. Hardee County is a socio-economically disadvantaged, rural, agricultural county that is also designated as a health professional shortage area by the US Department of Health and Human Services. To ensure that input was solicited from the medically underserved, low-income and minority populations, FHW gathered input from a number of key stakeholder organizations in the community. Input was gathered from the Hardee County Primary Health Care Network, a public/private partnership that provides health care to the working poor. The Hardee County Primary Health Care Network includes Central Florida Health Care, a federally qualified health care center, the Hardee County Health Department, Pioneer Medical Center, FHW, and a pharmacy. The Network provides services to Hardee County residents who have no insurance or are not eligible for Medicare, Medicaid, or other government programs. FHW also gathered input from other key stakeholder organizations/agencies including the Hardee County Health Department and Central Florida Health Care. As noted above, Central Florida Health Care is a federally qualified health care center and provides services to everyone in the community, including undocumented and other underserved populations. Over 51% of the Board of Central Florida Health Care is comprised of clinic users. Florida Hospital Wauchula also established a Community Health Needs Assessment Committee (CHNAC). Input was solicited from all members of the CHNAC. The CHNAC was comprised of community representatives and members of the Florida Hospital Wauchula Board.
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Group B-Facility 11 -- Florida Hospital Wauchula Part V, Section B, line 7d:
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The Hospital has adopted a policy that addresses the public posting requirements of the Community Health Needs Assessment. Under this policy, the Community Health Needs Assessment Report must be posted on the Hospital's website by the end of the year in which it is conducted. The Hospital will make a copy of its Community Health Needs Assessment Report available upon request. The Hospital will also make a paper copy of the Community Health Needs Assessment Report available for public inspection at the Hospital facility.
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Group B-Facility 11 -- Florida Hospital Wauchula Part V, Section B, line 11:
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The Florida Hospital Heartland Division is comprised of three hospital facilities. Florida Hospital Wauchula is located in Hardee County. Florida Hospital Heartland Medical Center in Sebring and Florida Hospital Lake Placid in Lake Placid are located in adjacent Highlands County. This update refers to Florida Hospital Wauchula. Florida Hospital Wauchula is a 25-bed Critical Access Hospital in Hardee County, a small, rural county (638 square miles) with 27,500 residents. Wauchula is the county seat. Of Wauchula's 4,500 residents, 70% self-identify as white; over 44% also self-identify as Hispanic. Florida Hospital Wauchula is the only hospital in the County; Wauchula patients needing more critical care are often transferred to Florida Hospital Heartland Medical Center or Florida Hospital Lake Placid. Priority: Access to Health Care 2013 Description of the Issue: Access to health care is a major issue for Hardee County, where 32% of the residents are uninsured (compared to 24% for the rest of the state). Access to care is affected by socio-economic status, health risk behaviors and limited job opportunities. The Affordable Care Act helped many people get insurance but the State of Florida did not expand Medicaid, leaving the most vulnerable without health coverage. There is a severe physician shortage in Hardee County which, according to the Hardee County Health Department, ranks 56th (of 67 counties) in access to clinical care. The County has a ratio of 3,237:1 for primary care providers. Not only is there a shortage of providers, but there is a lack of education on how to access affordable health care and treatment, as well as screenings. 2015 Update: Florida Hospital Wauchula (FHW) set out to improve access to care by helping community primary care providers increase their capacity. Florida Hospital Wauchula is a founder and an active partner in the Hardee County Primary Care Network, a public/private partnership that provides health care to the working poor whose incomes are less than 150% of the federal poverty level. FHW operates the Pioneer Medical Center (Rural Health Clinic) that accepts Medicaid and sees uninsured patients on a sliding fee scale basis. The Network also includes Central Florida Health Care, a Federally Qualified Health Center/Migrant Health Center that offers primary, dental, pediatric, and obstetrical/gynecological care. The Hardee County Health Department, Florida Hospital Wauchula, and a local pharmacy round out the Network. The Network enrolled over 1,200 new patients in 2015 (the average annual enrollment is 1,200-1,300 people). All providers accept Medicaid, Medicare and some insurance. Uninsured patients are eligible for sliding scale fees, and usually pay a small co-payment for services. Florida Hospital Wauchula donated medical services including labs and imaging for uninsured patients, and actively enrolls eligible patients in Medicaid. Priority: Cancer 2013 Description of the Issue: Cancer is the leading cause of death in Hardee County. The 2009-2011 age-adjusted death rate for all cancers for Hardee County residents is 165 per 100,000 residents compared to the State of Florida's rate of 161.1 per 100,000. For men, the three leading cancers are lung, prostate and colorectal. For women, the leading cancers are lung, breast and colorectal. Efforts to promote the importance of early detection are key to reducing the number of cases. Individuals from underserved populations are more likely to be diagnosed with late-stage cancers that might have been treated or cured if diagnosed earlier. 2015 Update: In partnership with the two other Florida Hospital facilities in the Division, a number of interventions included Wauchula-area patients. Efforts included smoking cessation classes that were free to uninsured/low-income residents. Low-income and uninsured Hardee County residents also had access to mammography. Screenings and treatment for residents with incomes below 150% of the federal poverty level were provided through the Primary Care Network of Hardee County (see Access to Care). FHWs' Pink Army (Breast Cancer) sponsored education efforts about the early detection of breast cancer, and raised dollars for the County's mammography fund. Florida Hospital Wauchula does not provide cancer treatment services; patients may receive this care at Florida Hospital Heartland Medical Center in Sebring. Priority: Diabetes 2013 Description of the Issue: Hardee County has a higher than state average rate of diabetes-related hospitalizations and amputations. With diabetes self-management education below the state average, the emphasis on educating the public about management of diabetes is crucial. 2015 Update: Because Florida Hospital Wauchula is so small, health educators from Florida Hospital Heartland (in Sebring) provided health education and promotion activities in Hardee County. 37% of adult residents are considered obese, so the programs promoted physical activity and weight loss for overweight or obese participants. Diabetes screenings (A1c) were offered in cooperation with the Hardee County Primary Care Network and Heartland Rural Health Network (serving five counties including Hardee). The Network serves people whose incomes are less than 150% of the federal poverty level. In addition, uninsured people with high blood sugar were referred to the Central Florida Health Care (FQHC) or the Pioneer Medical Center (RHC) that accept uninsured patients on a sliding fee scale basis. In 2015, Florida Hospital Wauchula (along with Florida Hospital Heartland Medical Center and Florida Hospital Lake Placid) worked to implement the Stanford Chronic Disease Self-Management Program (CDSMP). This included the training of facilitators, development of community and hospital partnerships, and recruitment of participants. The CDSMP, recognized by the CDC for improvement in diabetes self-management skills and reduced hospitalizations, will begin in the first quarter of 2016. Priority: Heart Disease and Stroke 2013 Description of the Issue: Heart Disease and Stroke are the leading cause of death in Florida, and are often related to overweight and obesity. In Hardee County, heart disease and stroke are the second highest cause of death. High cholesterol, heart attacks, angina, heart disease and hypertension rates are above the state average for all adults and adult women. Poor eating habits and economic pressure contribute to these outcomes. As with cancer, heart disease and its risk factors are not being detected early in people who do not schedule routine checkups with a physician. 2015 Update: Florida Hospital Wauchula provided cardiac screenings and stroke seminars at local health fairs, as well as educational seminars on the importance of regular checkups with primary care physicians. As appropriate, uninsured patients were referred to Central Florida Health Care (FQHC) or the Pioneer Medical Center (RHC); both accept Medicaid and see uninsured patients on a sliding fee scale basis. Because Florida Hospital Wauchula does not provide advanced cardiac treatment services, patients may receive this care at Florida Hospital Heartland Medical Center in Sebring. As noted above, Florida Hospital Wauchula (along with Florida Hospital Heartland Medical Center and Florida Hospital Lake Placid) worked to implement the Stanford Chronic Disease Self-Management Program (CDSMP) in 2015. The CDSMP is recognized by the CDC for improvement in chronic heart disease self-management skills and reduced hospitalizations, will begin first quarter of 2016. **see continuation of footnote
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Group B-Facility 11 -- Florida Hospital Wauchula Part V, Section B, line 22d:
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In determining the maximum amount that can be charged to financial assistance policy-eligible individuals for emergency or other medically necessary care, the Hospital used the following methodology in 2015:The Hospital utilized the look-back method for determining its amounts generally billed (AGB) percentage. In calculating its AGB percentage, the Hospital included claims allowed during its prior 12-month period by Medicare fee-for-service (including Medicare Advantage) and all commercial payors that had any activity with the Hospital during the taxable year.
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Part V, Section B
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Facility Reporting Group C
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Facility Reporting Group C consists of:
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- Facility 12: Adventist La Grange Memorial Hospital
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Group C-Facility 12 -- Adventist La Grange Memorial Hospital Part V, Section B, line 5:
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Adventist La Grange Hospital (the Hospital) is one of four not-for-profit related hospital organizations located in the western and southwestern suburbs of Chicago. Each of these four hospitals is a part of Adventist Health System (AHS). AHS is a health care system primarily consisting of tax-exempt 501(c)(3) hospital organization that operate 44 hospitals in 10 states within the US. The four related hospital organizations located in Chicago, collectively called Adventist Midwest Health (AMH), are clinically integrated, share overlapping communities, and are tied together by common mission, values, and vision. As the four hospitals are located in the same Metropolitan Service Area, the hospitals collaborated in 2013 to conduct a joint Community Health Needs Assessment (CHNA). The four related hospital organizations are Adventist GlenOaks Hospital, Adventist Hinsdale Hospital, Adventist Bolingbrook Hospital, and Adventist Health System/Sunbelt, Inc., dba Adventist La Grange Memorial Hospital. In conducting its 2013 joint CHNA, the four AMH hospitals collected primary and secondary data using a number of data collection methodologies. Adventist GlenOaks Hospital, Adventist Hinsdale Hospital, and Adventist La Grange Memorial Hospital partnered with the Metropolitan Chicago Healthcare Council to conduct its primary research, consisting of telephone surveys, focus groups, and written surveys. A list of recommended participants to be included in the focus groups was provided by the Metropolitan Chicago Healthcare Council. Participants included representatives of public health, individuals who work with low-income, minority or other medically underserved populations, and those who work with persons with chronic disease conditions.
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Group C-Facility 12 -- Adventist La Grange Memorial Hospital Part V, Section B, line 6a:
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The Community Health Needs Assessment conducted by Adventist La Grange Memorial Hospital (the Hospital) was based upon the Hospital's involvement and enrichment of those who live within DuPage County, Illinois. The CHNA was conducted in conjunction with related hospitals in the Chicago Metropolitan area: Adventist Hinsdale HospitalAdventist Bolingbrook HospitalAdventist GlenOaks Hospital
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Group C-Facility 12 -- Adventist La Grange Memorial Hospital Part V, Section B, line 7d:
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The Hospital has adopted a policy that addresses the public posting requirements of the Community Health Needs Assessment. Under this policy, the Community Health Needs Assessment Report must be posted on the Hospital's website by the end of the year in which it is conducted. The Hospital will make a copy of its Community Health Needs Assessment Report available upon request. The Hospital will also make a paper copy of the Community Health Needs Assessment Report available for public inspection at the Hospital facility.
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Group C-Facility 12 -- Adventist La Grange Memorial Hospital Part V, Section B, line 11:
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Note: On 1/31/2015, the net assets associated with the operation of Adventist La Grange Memorial Hospital (ALMH) were transferred into Adventist Midwest Health, a related 501(c)(3) tax-exempt organization. Although financial operations have only been reported for the period 1/1/2015 - 1/31/2015, the following activities are reported for the period 1/1/2015 - 12/31/2015. As noted in Part V, Section B, Line 5 and Line 6, the Hospital (ALMH) is a part of Adventist Health System and conducted a joint CHNA with the following related AHS hospitals, all located in the suburbs of Chicago, in 2013:- Adventist Midwest Health dba Adventist Hinsdale Hospital (AHH); - Adventist Bolingbrook Hospital (ABH); and- Adventist GlenOaks Hospital. These four hospitals are known collectively as the Adventist Midwest Region (AMR), and as a region, have prioritized and addressed the significant needs within their region as a result of the joint CHNA conducted and outlined below. The following is a listing of programs/activities undertaken in 2015 to address identified significant needs: Priority 1: Access to Health Care (Lack of Insurance) - Health Insurance Exchange Enrollment for 210 people AHH/ALMH made the decision to refer to local navigators in 2014 as there were duplicative services available in convenient locations for local community members. - Medicaid Enrollment for Hospital PatientsThe AMR hospitals contracted for the services of a service provider to assist with the enrollment of Medicaid patients at AHH, ALMH, ABH, and AGO. - Discharge Medications for Uninsured PatientsThis goal was exceeded. ALMH - 54 patients were provided with discharge medication assistance. - Links with Community Partners (i.e. Aging Connections) to help prevent avoidable readmissions - ALMH - 15.0% decrease in avoidable readmissions. - Free Breast and Cervical Cancer Screenings Residents of ALMH Family Medicine Clinics provide free services through the La Grange Community Nurses Association. In 2015, approximately 338 physician hours were provided. - Provide OB services at the AMR HospitalsAt ALMH, obstetrical services were provided to women with financial and access needs. As a result, there were 80 deliveries at ALMH. - Provide Free Flu and Pneumonia Vaccines and Vaccine Education Information was posted on ALMH's website. Free flu vaccines were provided at the Residency Program at ALMH. The La Grange Family Practice Residency Program continues to be a place for those with financial needs as no patients are turned away. - Help patients make appointments with local FQHCsAn FQHC administered by the VNA was established on the campus of ABH. A process is in place at both the ED and Registration Departments to help guide eligible patients to make an appointment at the FQHC and ultimately find a Medical Home. AHH, ALMH, and AGO also provide information about FQHS in the area to any patients who may benefit. - Partner with the American Kidney Foundation on Free Kidney Disease Screenings for underserved people at Adventist Midwest Health Facilities. In 2015, there were screenings with the KIdneymobile in Lombard, Plainfield, and Bolingbrook reaching over 200 people. - Operate two Family Practice Residency Programs and support an RN to BSN Program at all AMR Hospitals to help expand the healthcare work force. The La Grange Memorial Hospital Residency program continues to successfully train and educate competent physicians as well as provide access to care for individuals with financial need. In 2015, La Grange Memorial Hospital had 7 graduates. - Post-discharge Chronic Disease ManagementOffered Stanford Chronic Disease Self-Management Program (six-week post discharge educational program) with patients from all 4 AMR Hospitals using Creation Health principles. The number of participants in 2015 was 39. Priority 2: Influenza Vaccine (18-64 years) - Community education programs were held throughout the communities served by the four AMR Hospitals; AHH, ALMH, ABH, and AGO. - Free flu vaccines were given at health fairs and flu clinics, and at the two Family Practice Residency Programs. Priority 3: Pneumococcus Vaccine (65 years and older) - Free Pneumococcus vaccinations were given at the Hinsdale Family Practice Medicine Clinic. - Community Education on the importance of immunizations was conducted as well. Priority 4: Hypertension (over 18 years) - Throughout the AMR, free blood pressure screenings were conducted by teams from the four AMR Hospitals. Additionally, there were screenings conducted in partnership with various health care providers and local YMCA's throughout the surrounding communities. - Web site education on hypertension was provided.- Education regarding hypertension was provided through a system wide newsletter. Priorities Considered but Not Selected: Prevention and Management of Chronic Care Issues: Heart Disease [blood cholesterol levels]Rationale: While this tested well on the Impact Analysis Matrix, using the Decision Tree, it was determined that this is a commonly available prevention measure at most surrounding providers. It is frequently a part of community health fairs and routine physician visits. Behavioral Health and Substance Abuse Rationale: Adventist Midwest Health provides comprehensive inpatient programs for behavioral health (Adventist GlenOaks Hospital and Adventist Hinsdale Hospital) and outpatient programs for both behavioral health and substance abuse (Adventist Hinsdale Hospital). Serving the Adventist Midwest Health Community, AMR Hospitals support County initiatives to bring these necessary services to those in need. Prioritizing Access to Care as one of the selected Health Priorities will assist Adventist Midwest Health in extending services for those who currently lack such access.
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Group C-Facility 12 -- Adventist La Grange Memorial Hospital Part V, Section B, line 22d:
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In determining the maximum amount that can be charged to financial assistance policy-eligible individuals for emergency or other medically necessary care, the Hospital used the following methodology in 2015:The Hospital utilized the look-back method for determining its amounts generally billed (AGB) percentage. In calculating its AGB percentage, the Hospital included claims allowed during its prior 12-month period by Medicare fee-for-service (including Medicare Advantage) and all commercial payors that had any activity with the Hospital during the taxable year.
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Part V, Section B, Line 7a
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Each hospital facility's CHNA report was made widely available through the following websites:Facility 1 -- Florida Hospital Orlandohttps://www.floridahospital.com/sites/default/files/florida_hospital_orlando_-_2013_chna.pdfFacility 2 -- Florida Hospital Altamontehttps://www.floridahospital.com/sites/default/files/florida_hospital_altamonte_-_2013_chna_0.pdfFacility 3 -- Florida Hospital Celebration Healthhttps://www.floridahospital.com/sites/default/files/florida_hospital_celebration_health_-_2013_chna.pdfFacility 4 -- Winter Park Memorial Hospitalhttps://www.floridahospital.com/sites/default/files/florida_hospital_winter_park_memorial_-_2013_chna.pdfFacility 5 -- Florida Hospital East Orlandohttps://www.floridahospital.com/sites/default/files/florida_hospital_east_orlando_-_2013_chna.pdfFacility 6 -- FH Heartland Medical Centerhttps://www.floridahospital.com/sites/default/files/florida_hospital_heartland_-_2013_community_health_needs_assessment.pdfFacility 7 -- Florida Hospital Kissimmeehttps://www.floridahospital.com/sites/default/files/florida_hospital_kissimmee_-_2013_chna.pdfFacility 8 -- Central Texas Medical Centerhttp://www.ctmc.org/Portals/7/docs/Community%20Benefits/CTMC%20CHNA%202013.pdfFacility 9 -- Florida Hospital Apopkahttps://www.floridahospital.com/sites/default/files/florida_hospital_apopka_-_2013_chna.pdfFacility 10 -- FH Heartland Medical Center Lake Placidhttps://www.floridahospital.com/sites/default/files/florida_hospital_lake_placid_-_2013_community_health_needs_assessment.pdfFacility 11 -- Florida Hospital Wauchulahttps://www.floridahospital.com/sites/default/files/pdf/florida_hospital_wauchula_-_2013_chna.pdfFacility 12 -- Adventist La Grange Memorial Hospitalhttp://www.keepingyouwell.com/Portals/33/docs/Community%20Benefits/Adventist%20La%20Grange%20Hospital%202013%20CHNA.pdf
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Part V, Section B, Line 10a
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Each hospital facility's most recently adopted implementation strategy was made widely available through the following websites:Facility 1 -- Florida Hospital Orlandohttps://www.floridahospital.com/sites/default/files/florida_hospital_orlando_2014-16_community_health_improvement_plan_0.docxFacility 2 -- Florida Hospital Altamontehttps://www.floridahospital.com/sites/default/files/florida_hospital_altamonte_2014-16_community_health_plan.pdfFacility 3 -- Florida Hospital Celebration Healthhttps://www.floridahospital.com/sites/default/files/florida_hospital_celebration_2014-16_community_health_plan.docxFacility 4 -- Winter Park Memorial Hospitalhttps://www.floridahospital.com/sites/default/files/florida_hospital_winter_park_memorial_2014-16_community_health_improvement_plan_0.docxFacility 5 -- Florida Hospital East Orlandohttps://www.floridahospital.com/sites/default/files/florida_hospital_east_orlando_2014-16_community_health_improvement_plan_0.docxFacility 6 -- FH Heartland Medical Centerhttps://www.floridahospital.com/sites/default/files/heartland_2014-16_community_health_plan.docxFacility 7 -- Florida Hospital Kissimmeehttps://www.floridahospital.com/sites/default/files/florida_hospital_kissimmee_2014-16_community_health_improvement_plan.docxFacility 8 -- Central Texas Medical Centerhttp://www.ctmc.org/Portals/7/docs/Community%20Benefits/CTMC%202014-16%20Community%20Health%20Plan.pdfFacility 9 -- Florida Hospital Apopkahttps://www.floridahospital.com/sites/default/files/florida_hospital_apopka_2014-16_community_health_improvement_plan.pdfFacility 10 -- FH Heartland Medical Center Lake Placidhttps://www.floridahospital.com/sites/default/files/lake_placid_2014-16_community_health_plan.docxFacility 11 -- Florida Hospital Wauchulahttps://www.floridahospital.com/sites/default/files/wauchula_2014-16_community_health_plan.docxFacility 12 -- Adventist La Grange Memorial Hospitalhttp://www.keepingyouwell.com/Portals/3/docs/About%20Us/Community%20Benefit/ALMH%2014-16%20Community%20Health%20Plan.pdf
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Part V, Section B, Line 16a-16C
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Each hospital facility's FAP, FAP application form and plain language summary of the FAP was made widely available through the following websites:Facility 1 -- Florida Hospital Orlandohttps://webcdn.ahss.org/internet/policy/fh/en/FAD_fho_fh-en.pdfFacility 2 -- Florida Hospital Altamontehttps://webcdn.ahss.org/internet/policy/fh/en/FAD_fha_fh-en.pdfFacility 3 -- Florida Hospital Celebration Healthhttps://webcdn.ahss.org/internet/policy/fh/en/FAD_fhch_fh-en.pdfFacility 4 -- Winter Park Memorial Hospitalhttps://webcdn.ahss.org/internet/policy/fh/en/FAD_fhwp_fh-en.pdfFacility 5 -- Florida Hospital East Orlandohttps://webcdn.ahss.org/internet/policy/fh/en/FAD_fheo_fh-en.pdfFacility 6 -- FH Heartland Medical Centerhttps://webcdn.ahss.org/internet/policy/fh/en/FAD_fhh_fh-en.pdfFacility 7 -- Florida Hospital Kissimmeehttps://webcdn.ahss.org/internet/policy/fh/en/FAD_fhk_fh-en.pdfFacility 8 -- Central Texas Medical Centerhttp://webcdn.ahss.org/internet/policy/multihosp/en/FAD_CTMC-en.pdfFacility 9 -- Florida Hospital Apopkahttps://webcdn.ahss.org/internet/policy/fh/en/FAD_fhap_fh-en.pdfFacility 10 -- FH Heartland Medical Center Lake Placidhttps://webcdn.ahss.org/internet/policy/fh/en/FAD_fhh_fh-en.pdfFacility 11 -- Florida Hospital Wauchulahttps://webcdn.ahss.org/internet/policy/fh/en/FAD_fhh_fh-en.pdfFacility 12 -- Adventist La Grange Memorial Hospitalhttps://www.keepingyouwell.com/almh/patients-visitors/billing-and-financial-services/financial-assistance
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Part V, Section B, Line 11 Continuation of Footnote
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Group A-Facility 1 -- Florida Hospital OrlandoDescription of CHNA Significant Needs Continued 2015 Update: CREATION Health lifestyle seminars and expanded programs were offered at Florida Hospital Orlando and in community settings. CREATION Health is a faith-based wellness plan that focuses on eight principles: Choice, Rest, Environment, Activity, Trust, Interpersonal Relationships, Outlook and Nutrition. CREATION Kids is a child-friendly wellness program that stresses healthy eating and exercise in church and school settings; it reached 350 children and their parents. With community partners, Florida Hospital served 4,200 people in identified food deserts with a Mobile Farmers Market that offered fresh fruits and vegetables, cooking demos and nutritional educational opportunities. Florida Hospital Orlando also provided financial support to three public and private school-based gardens in the Orlando community. Community Needs Not Chosen by Florida Hospital Orlando: Social Determinants of Health and Health Disparities 2013 Description of the Issue: Although specific health determinants and poverty were not selected as priorities in Florida Hospital Orlando's Community Health Needs Assessment, FHO supports "place-based" community transformation efforts that address health determinants in geographically specific areas. 2015 Update: Florida Hospital Orlando continued to be the anchor partner for the City of Bithlo Transformation Effort led by the nonprofit agency United Global Outreach (UGO). UGO and its partners are working to address multiple conditions in this very low-income community (census tract 166.22) of 8,200 people: Education, Housing, Transportation, Health Care, Environment, Basic Needs and Sense of Community. FHO provided $150,000 in direct funding. FHO also engaged community partners (colleges, businesses, community organizations, etc.) and recruited its vendors and employees to help in the effort. These efforts were valued at more than $400,000 in 2015. Florida Hospital Orlando was also a partner in LIFT Orlando, a nonprofit organization of business leaders collaborating with residents to accelerate community transformation in the primarily low-income, African-American community of Parramore in downtown Orlando. Focus areas include cradle-to-career education, mixed income housing, community health and wellness, and long-term economic viability. FHO provides funding to IDignity, a nonprofit agency that helps homeless, precariously housed and other low-income people get identification items: birth certificates, social security numbers or cards, drivers' licenses, state IDs and other personal identification. Violent Crime 2015 Update: Hospitals lack the ability to directly address violent crimes but, given the high crime rates, Florida Hospital Orlando views its active involvement in issues of awareness and prevention as especially crucial. FHO provided major funding to the Harbor House Domestic Violence Center, and provided office and (off-site) treatment space for the Orange County Victims' Services Center (VSC) and the Sexual Assault Treatment Center (SATC) of Orange County. Approximately 10 nurses were trained as Sexual Assault Nurse Examiners and are on-call for the SATC. Florida Hospital Orlando staff, particularly in the ED, were trained to screen patients for domestic violence issues. Health Literacy2015 Update: Health Literacy was not selected as a priority issue by Florida Hospital Orlando. The Adult Literacy League and others organizations including Hispanic Health Initiatives and the Center for Multicultural Wellness & Prevention provide literacy services for the community. In addition, FHO provides full translation services that assists patients for whom English is not the primary language. Motor Vehicle Accidents2015 Update: The issue of motor vehicle collision is not within the purview of community hospitals. Florida Hospital Orlando does promote and fund safe pedestrianism through its partnership with Healthy Central Florida. Single Parent Households2015 Update: The issue of single parent households is not within the purview of Florida Hospital Orlando. Maternal and Child Health2015 Update: Because of its existing support of the Healthy Start Coalition and other maternal infant initiatives, Florida Hospital Orlando did not choose Maternal and Child Health as a priority area. Florida Hospital facilities (Winter Park, Orlando and Celebration) provide obstetrics services, and the new Florida Women's Hospital opened in 2015. Sexually Transmitted Diseases 2015 Update: Florida Hospital Orlando provides inpatient care but does not provide wrap-around services for HIV/AIDS or STD patients. The Health Department has STD and HIV/AIDS Clinics, and the Center for Multicultural Wellness and Prevention provides programs that screen for and treat sexually transmitted diseases. In addition, Orange County Government Health Services operates the Ryan White HIV/AIDS Program that provides services to people without sufficient health coverage or financial resources to cope with HIV/AIDS. Diabetes 2015 Update: Diabetes is a major health concern in Central Florida, and the Florida Hospital Diabetes Institute provides treatment, education and research for the community. Rather than a global focus on diabetes, FHO is focusing on obesity because it is a risk factor for diabetes, heart disease and cancer. Cancer2015 Update: Cancer is a major cause of death in Central Florida and the U.S. as a whole. Florida Hospital Orlando is not focusing on cancer and cancer prevention as a priority because of the many hospital and community resources already available. Groups like the American Cancer and Leukemia Societies provide outreach and education throughout the community - and in partnership with the hospitals. FHO receives Susan G. Komen dollars to help fund free mammograms for low-income women, and uses its mobile mammogram unit to reach out to this audience.
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Part V, Section B, Line 11 Continuation of Footnote
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Group A-Facility 3 -- Florida Hospital Celebration HealthDescription of CHNA Significant Needs Continued Community Needs Not Chosen by Florida Hospital Celebration Health: Heart DiseaseFlorida Hospital Celebration Health supports chronic disease management programs at the Osceola Council on Aging Chronic Care Clinic and the Hope Clinic. In addition, the Obesity interventions noted above address many of the risk factors for heart disease. Mental Health and Substance AbuseFlorida Hospital Celebration Health does not offer substance abuse or behavioral/mental health services. Hospital inpatients with behavioral health co-morbidities are transferred to the Med-Psych unit at Florida Hospital Orlando campus or to Park Place Behavioral Health, Osceola's County's behavioral health provider and home of the County's Baker Act Receiving Center. Dental CareFlorida Hospital Celebration Health does not offer dental care but partners with the Dental Care Access Foundation that provides free and/or sliding fee scale dentistry to people who are uninsured or underinsured. Several of the five FQHCs in Osceola County provide dental services. Cancer Florida Hospital Celebration Health provides cancer treatment but did not choose Cancer as a top priority community issue. FHCH does offer various cancer education programs. AsthmaFlorida Hospital Celebration Health does not have Asthma-specific community programming but actively supports the American Lung Association, and provides health education, disease management and stop smoking programs. Housing Affordability and HomelessnessHousing affordability is not a core competency of hospitals and other health care providers. Florida Hospital is not leading out on this issue but made a significant financial donation (that garnered a community match) to establish and expand permanent supportive housing efforts in the tri-county area. Florida Hospital Celebration Health also provides leadership to two regional commissions focused on housing issues specific to vulnerable families and individuals, and is active in Habitat for Humanity. High UnemploymentHigh unemployment, while a health determinant, is not a core competency of Florida Hospital. As a means of promoting employment, Florida Hospital Celebration Health provides leadership to the regional BusinessForce, multiple Chambers of Commerce (including Kissimmee, Celebration and St. Cloud) and Economic Development Commissions (Orange and Osceola) that focus on growing a healthy business community. As a means of promoting both access to care and challenging high unemployment, Florida Hospital Celebration Health supports the education and training of Certified Nursing Assistants in Osceola County through the Project OPEN initiative described above. Single Parent HouseholdsSingle Parent Households are not a core competency of hospitals and other health care providers.
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Part V, Section B, Line 11 Continuation of Footnote
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Group A-Facility 2 -- Florida Hospital AltamonteDescription of CHNA Significant Needs Continued Community Needs Not Chosen by Florida Hospital Altamonte: Diabetes, Cancer, Heart Disease, Stroke & AsthmaFlorida Hospital Altamonte and its community partners - the Department of Health, the Area Health Education Council (AHEC), the American Heart Association, the American Cancer Society, the American Lung Association, etc. - already provide a number of health education and disease management programs. Marijuana Use among Youth, Mental Health & Substance AbuseFlorida Hospital Altamonte does not provide substance abuse or behavioral/mental health services. There are strong mental health and substance abuse assets in Seminole County including Aspire Behavioral Health (in- and outpatient mental health and substance abuse services) and the Orlando Health Behavioral Group, an 80-bed psychiatric hospital at South Seminole Hospital, an unrelated hospital. Maternal and Child Health Florida Hospital Altamonte provides obstetrics services and a variety of pre- and postnatal programs and car seats for parents and children. Women and children may qualify for our Financial Assistance Program that includes charity care and/or steep discounts for low-income patients. As noted in the Access to Care section above, Florida Hospital Altamonte provides member support to maternal and child health initiatives in Seminole County including the Healthy Start Coalition of Seminole County and Kids' House (the County's sexual abuse treatment center for children). Motor Vehicle Accidents The issue of motor vehicle collisions is not within the purview of community hospitals. Housing affordabilityHousing affordability is a health determinant rather than a core competency of hospitals and other health care providers. Florida Hospital Altamonte made a significant financial donation (that garnered community matches) to establish and expand permanent supportive housing efforts in Seminole County and surrounding areas. Florida Hospital also provides leadership to two regional commissions focused on issues of housing specific to vulnerable families and individuals, and is active in Habitat for Humanity.
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Part V, Section B, Line 11 Continuation of Footnote
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Group A-Facility 5 -- Florida Hospital East OrlandoDescription of CHNA Significant Needs Continued E. Social Determinants of Health/Health Disparities 2013 Description of the Issues: Health disparities adversely affect people who have systematically experienced greater obstacles to health based on their: racial or ethnic group; religion; socioeconomic status; gender; age; mental health; cognitive, sensory, or physical disability; sexual orientation or gender identity; geographic location; or other characteristics historically linked to discrimination or exclusion. Within Orange County, black/African-American, Hispanic/Latino families, and the elderly are more than three times more likely to live in poverty than their white neighbors. Further, the Florida Hospital East Orlando community is more than 50% Hispanic and the east part of the County includes the community of Bithlo, one of the poorest communities in Florida. 2015 Update: Florida Hospital East Orlando currently has as a strong internal Diversity program. FHEO has also created a new Committee to better address the disparities in our community; membership includes national health equity scholars. In addition, FHEO staff serve on the board of the Central Florida Partnership on Health Disparities, a 501(c)(3) entity initially founded by Florida Hospital. F. Violent Crime Hospitals lack the ability to directly address violent crimes, but Florida Hospital has provided funding to several organizations that address the effects of violent crime. We view our active involvement in issues of awareness and prevention as especially crucial since Orange County's rates of violent crime exceed the national average. Interventions include:- Funding to Harbor House Domestic Violence Centers;- Providing office and treatment space for the Orange County Victims' Services Center;- Training FHEO staff to screen patients for domestic violence issues; and - Donating space for the Sexual Assault Treatment Center of Orange County. Community Needs Not Chosen by Florida Hospital East Orlando: A. Sexually Transmitted DiseasesFlorida Hospital East Orlando provides inpatient care but does not provide wrap-around services for HIV/AIDS or STD patients. The Health Department has STD and HIV/AIDS Clinics, and the Center for Multicultural Wellness and Prevention provides programs that screen for and treat sexually transmitted diseases. In addition, Orange County Government Health Services operates the Ryan White HIV/AIDS Program that provides services to people without sufficient health coverage or financial resources to cope with HIV disease. B. Maternal and Child Health Florida Hospital East Orlando does not have Maternal and Child health services, but supports the Healthy Start Coalition financially and through Board of Director service. Other Florida Hospital facilities (Winter Park, Orlando and Celebration) provide obstetrics services, and the new Florida Women's Hospital opened in 2015. The Walt Disney Pavilion at Florida Children's Hospital accepts referrals from other Florida Hospital campuses and from FH's CentraCare Walk-In Urgent Care Centers. C. Cancer Florida Hospital East Orlando does not provide cancer treatment services. Patients in the East Orlando community are treated at the Cancer Institute at the main Florida Hospital campus. In addition, Florida Hospital East Orlando supports the Area Health Education Council (AHEC) and provides funding to the American Cancer Society and the American Lung Association; these partners provide health education and disease management programs throughout the County. D. Heart DiseaseHeart disease, hypertension and Congestive Heart Failure - with Diabetes - are the most common chronic conditions in the United States. Risk factors include health behaviors such as obesity and smoking. The Cuidate and Bridge programs noted above provide education and support for people with or at risk for heart disease through the Stanford Chronic Disease Self-Management Program offered in Spanish and English. E. Motor Vehicle CollisionsThe issue of motor vehicle collisions is not within the purview of community hospitals. Florida Hospital East Orlando does promote and fund safe pedestrianism through its partnership with Healthy Central Florida. F. Single Parent HouseholdsAgain, the issue of single parent households is not within the purview of Florida Hospital East Orlando. In financially supporting the tri-county Healthy Start Coalitions, Florida Hospital East Orlando helps expectant and new patient's access health education and parenting programs.
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Part V, Section B, Line 11 Continuation of Footnote
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Group A-Facility 4 -- Winter Park Memorial HospitalDescription of CHNA Significant Needs Continued Community Needs Not Chosen by Winter Park Memorial Hospital: Substance Abuse and Mental Health While there are strong mental health and substance abuse providers in the Orange County community, funding for these services is very limited (as is the case throughout Florida). Florida Hospital Orlando has medical-psychiatric beds, and is the Baker Act Receiving Center for Orange County. Health LiteracyHealth Literacy was not selected as a priority issue by Winter Park Memorial Hospital. The Adult Literacy League and others entities including Hispanic Health Initiatives and the Center for Multicultural Wellness & Prevention provide literacy services for the community. In addition, WPMH provides full translation services that help patients for whom English is not the primary language. Motor Vehicle Accidents The issue of motor vehicle collisions is not within the purview of community hospitals. Winter Park Memorial Hospital does promote and fund safe pedestrianism through its partnership with Healthy Central Florida. Single Parent Households The issue of single parent households is not within the purview of Winter Park Memorial Hospital. Maternal and Child HealthBecause of its existing support of the Healthy Start Coalition and other maternal infant initiatives, Winter Park Memorial Hospital did not choose Maternal and Child Health as a priority area. WPMH houses the Baby Place OB program, and the Baby Place Academy which offers multiple parent education programs. Some examples include Boot Camp for New Dads (in cooperation with the Orange County Healthy Start Coalition), Sibling Class, Infant and Child CPR, and Childbirth Preparation. Sexually Transmitted Diseases Winter Park Memorial Hospital provides inpatient care but does not provide wrap-around services for HIV/AIDS or STD patients. The Health Department has STD and HIV/AIDS Clinics, and the Center for Multicultural Wellness and Prevention provides programs that screen for and treat sexually transmitted diseases. In addition, Orange County Government Health Services operates the Ryan White HIV/AIDS Program that provides services to people without sufficient health coverage or financial resources to cope with HIV/AIDS. Heart Disease/Diabetes Heart disease/Diabetes is a major health concern in Central Florida, and the Florida Hospital Diabetes Institute provides treatment, education and research for the community. Rather than a global focus on heart disease/diabetes, WPMH is focusing on obesity because it is a risk factor for diabetes, heart disease and cancer. CancerCancer is a major cause of death in Central Florida and the U.S. as a whole. Winter Park Memorial Hospital is not focusing on cancer and cancer prevention as a priority because of the many hospital and community resources already available. Groups like the American Cancer Society and Leukemia Societies provide outreach and education throughout the community - and in partnership with the hospitals. WPMH receives Susan G. Komen dollars to help fund free mammograms for low-income women, and uses its mobile mammogram unit to reach out to this audience.
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Part V, Section B, Line 11 Continuation of Footnote
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Group A-Facility 7 -- Florida Hospital KissimmeeDescription of CHNA Significant Needs Continued Community Needs Not Chosen by Florida Hospital Kissimmee: Mental Health and Substance AbuseFlorida Hospital Kissimmee does not offer substance abuse or behavioral/mental health services. Hospital inpatients with behavioral health co-morbidities are transferred to the Med-Psych unit at Florida Hospital Orlando campus or to Park Place Behavioral Health, Osceola's behavioral health provider and home of the County's Baker Act Receiving Center. Dental CareFlorida Hospital Kissimmee does not offer dental care but partners with the Dental Care Access Foundation that provides free and/or sliding fee scale dentistry to people who are uninsured or underinsured. Several of the five FQHCs in Osceola County offer dental services. Cancer Florida Hospital Kissimmee does not provide cancer treatment; its cancer patients are referred to Florida Hospital Celebration Health or Florida Hospital Orlando. AsthmaFlorida Hospital Kissimmee does not have Asthma-specific community programming but actively supports the American Lung Association, and provides health education, disease management and stop smoking programs. Maternal and Child HealthFHK does not have Maternal and Child health services, but supports the Healthy Start Coalition of Osceola County financially and through Board of Director services. Other Florida Hospital facilities (Winter Park, Orlando, and Celebration) provides obstetrics services, and the new Florida Women's Hospital at Florida Hospital Orlando opened in 2015. Housing Affordability and HomelessnessHousing affordability is not a core competency of hospitals and other health care providers. Florida Hospital is not leading out on this issue but made a significant financial donation (that garnered a community match) to establish and expand permanent supportive housing efforts in the tri-county area. High UnemploymentHigh unemployment is not a core competency of hospitals. Florida Hospital Kissimmee already supports the education and training of health care professionals through Project Open (training of homeless or precariously housed women as Certified Nursing Assistants) and at local colleges and trade schools, including the Technical Education Center of Osceola (TECO) and Valencia College in Osceola County. Single Parent HouseholdsSingle Parent households are not a core competency of hospitals and other health care providers.
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Part V, Section B, Line 11 Continuation of Footnote
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Group A-Facility 9 -- Florida Hospital ApopkaDescription of CHNA Significant Needs Continued F. Maternal and Child HealthFlorida Hospital Apopka does not offer Maternal and Child health services, but supports the Healthy Start Coalition financially and through Board of Director service. Other Florida Hospital facilities (Winter Park, Orlando and Celebration) provide obstetrics services, and the new Florida Women's Hospital opened in 2015. The Walt Disney Pavilion at Florida Children's Hospital accepts referrals from other Florida Hospital campuses and from FH's CentraCare Walk-In Urgent Care Centers. G. Mental Health and Substance AbuseFlorida Hospital Apopka does not provide mental health and substance abuse services. There are strong mental health and substance abuse assets in Orange and Seminole County including Aspire Behavioral Health (in- and outpatient mental health and substance abuse services) and the Orlando Health Behavioral Group, an 80-bed psychiatric hospital at South Seminole Hospital, an unrelated hospital. Additionally, the Florida Hospital Community Health Impact Council (a grant-making entity) funds model behavioral programs for adults and children. Despite not being an explicit initiative prioritized by the campus, Florida Hospital Apopka is addressing issues of mental health by:- Offering comprehensive evaluation, treatment and case management to improve quality of life for residents with mental health diagnosis via the outlook clinic for Depression and Anxiety - created in partnership with the Mental Health Association, FH Behavioral Health, Orange County Medical Clinic, UCF School of Social Work and Walgreens; and- Increasing the likelihood of medication adherence among uninsured patients via free or discounted prescription medications. H. Motor Vehicle Collisions The community issue of motor vehicle collisions is a health determinant rather than a core competency of most hospitals including Florida Hospital Apopka. I. Single Parent HouseholdsSingle Parent Households, while a community issue, are a health determinant rather than a core competency of most hospitals including Florida Hospital Apopka. J. Health LiteracyAlthough health literacy was not an issue prioritized by the Apopka campus, the principle of health literacy is embedded into our chronic disease self-management program efforts. We also aim to strengthen the relationship with community resources including Community Health Centers, a Federally Qualified Health Center (FQHC) in Apopka that offers primary care, dental, and obstetric services. Florida Hospital is also working internally to ensure comprehensive discharge education that emphasizes patients' understanding of the nature of their condition and has piloted a health navigator program in a local FQHC to better embed the principle of health literacy into its community health planning.
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Part V, Section B, Line 11 Continuation of Footnote
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Group A-Facility 6 -- Florida Hospital Heartland Medical CenterDescription of CHNA Significant Needs Continued Priorities Considered but Not Selected: Medical Home Shortage: The community's total number of licensed family physicians is below the state average with a ratio of 1 primary care physician to 270 people. This issue was not chosen because it is encompassed in the access to health care priority. Motor Vehicle Deaths: The community's rate of motor vehicle accidents is higher that the state average; many are related to alcohol. Motor vehicle deaths that do not involve alcohol are seen as unintentional deaths and may be related to the rural nature of the community. Numerous local organizations are currently working to stop drinking and driving. Chronic Lower Respiratory Disease: Hospitalizations for respiratory diseases exceed the state rate. Smoking is the main cause of chronic lower respiratory disease. Florida Hospital already offers smoking cessation classes and a Better Breathers Support Group, and other organizations such as the American Lung Association focus on this disease. Need for Health Promotion: Lifestyle and personal health habits are growing concerns. The community's obesity rate is higher than the expected level for students in middle and high school, as well as in adults. We are already addressing this issue in our diabetes, heart disease and chronic disease self-management efforts. In addition, ACCESS Florida offered by the Florida Department of Children and Families helps families purchase nutritional foods needed to maintain a healthy lifestyle. HIV/AIDS: HIV/AIDS deaths exceed the state average. An alarming 29% of married persons still believe you get HIV from mosquitoes. This is an issue of education, which many groups are focusing on. The local Health Department cares for HIV/AIDS patients. The Highlands County Rural Health Network offers "Making a Difference!" an initiative that empowers adolescents to change their behaviors and reduce their risks of pregnancy, HIV and other sexual transmitted diseases. Maternal-Infant: Pregnancy, parental care and newborn care fall in as the tenth issue. Even though teen birth rates have dropped since 2010, the area's rates are still above the average. A 15 to 20-year-old has a 57% chance of giving birth, and 30% of mothers began their prenatal care after the first trimester. Florida Hospital Heartland offers a birthing center that serves women of all incomes and ethnicities. Several community groups are working diligently on teen pregnancy prevention. Healthy Choices Education/Teen Pregnancy Prevention are current initiatives by Highlands County Rural Health Network (of which FHH is a member); their focus is helping reduce STDs and teen pregnancy within the community. Pediatrics: Pediatric services are limited in this community, due in part to a limited demand driven by a large aging population. Florida Hospital Heartland has a pediatric unit and a pediatric hospitalist, but no specialists. Families with acute needs travel out of the community - to Tampa, Orlando or Lakeland - for specialty pediatric services. Heartland has a referral agreement with the Florida Hospital for Children in Orlando that provides access to 30 sub-specialties. Due to the limited demand for pediatrics in the community, Florida Hospital Heartland has no current plans to expand the existing pediatric unit. Mental Health/Substance Abuse: There is a shortage of mental health providers in the community, meaning that the ability to provide effective care is challenging. In Highlands County, the patient-to-provider ratio is four times the state average. Substance abuse is also a growing issue, especially in middle and high school aged populations. Marijuana use is above the state average. Florida Hospital Heartland does not provide mental health or substance abuse services. BALANCE Lives in Transition is an organization formed to improve treatment and quality of life for residents. Drug Free Highlands works with the Highlands County School Board and Sheriff's Office to promote a drug- free community.
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Part V, Section B, Line 11 Continuation of Footnote
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Group A-Facility 10 -- Florida Hospital Heartland Medical Center Lake PlacidDescription of CHNA Significant Needs Continued Priorities Considered but Not Selected: Medical Home Shortage: The community's total number of licensed family physicians is below the state average with a ratio of 1 primary care physician to 270 people. This issue was not chosen because it is encompassed in the access to health care priority. Motor Vehicle Deaths: The community's rate of motor vehicle accidents is higher that the state average; many are related to alcohol. Motor vehicle deaths that do not involve alcohol are seen as unintentional deaths and may be related to the rural nature of the community. Numerous local organizations are currently working to stop drinking and driving. Chronic Lower Respiratory Disease: Hospitalizations for respiratory diseases exceed the state rate. Smoking is the main cause of chronic lower respiratory disease. Florida Hospital already offers smoking cessation classes and a Better Breathers Support Group, and other organizations such as the American Lung Association focus on this disease. Need for Health Promotion: Lifestyle and personal health habits are growing concerns. The community's obesity rate is higher than the expected level for students in middle and high school, as well as in adults. We are already addressing this issue in our diabetes, heart disease and chronic disease self-management efforts. In addition, ACCESS Florida offered by the Florida Department of Children and Families helps families purchase nutritional foods needed to maintain a healthy lifestyle. HIV/AIDS: HIV/AIDS deaths exceed the state average. An alarming 29% of married persons still believe you get HIV from mosquitoes. This is an issue of education, which many groups are focusing on. The local Health Department cares for HIV/AIDS patients. The Highlands County Rural Health Network offers "Making a Difference!" an initiative that empowers adolescents to change their behaviors and reduce their risks of pregnancy, HIV and other sexual transmitted diseases. Maternal-Infant: Pregnancy, parental care and newborn care fall in as the tenth issue. Even though teen birth rates have dropped since 2010, the area's rates are still above the average. A 15 to 20-year-old has a 57% chance of giving birth, and 30% of mothers began their prenatal care after the first trimester. Florida Hospital Heartland offers a birthing center that serves women of all incomes and ethnicities. Several community groups are working diligently on teen pregnancy prevention. Healthy Choices Education/Teen Pregnancy Prevention are current initiatives by Highlands County Rural Health Network (of which FHH is a member); their focus is helping reduce STDs and teen pregnancy within the community. Pediatrics: Pediatric services are limited in this community, due in part to a limited demand driven by a large aging population. Florida Hospital Heartland has a pediatric unit and a pediatric hospitalist, but no specialists. Families with acute needs travel out of the community - to Tampa, Orlando or Lakeland - for specialty pediatric services. Heartland has a referral agreement with the Florida Hospital for Children in Orlando that provides access to 30 sub-specialties. Due to the limited demand for pediatrics in the community, Florida Hospital Heartland has no current plans to expand the existing pediatric unit. Mental Health/Substance Abuse: There is a shortage of mental health providers in the community, meaning that the ability to provide effective care is challenging. In Highlands County, the patient-to-provider ratio is four times the state average. Substance abuse is also a growing issue, especially in middle and high school aged populations. Marijuana use is above the state average. Florida Hospital Heartland does not provide mental health or substance abuse services. BALANCE Lives in Transition is an organization formed to improve treatment and quality of life for residents. Drug Free Highlands works with the Highlands County School Board and Sheriff's Office to promote a drug- free community.
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Part V, Section B, Line 11 Continuation of Footnote
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Group B-Facility 11 -- Florida Hospital WauchulaDescription of CHNA Significant Needs Continued Priorities Considered but Not Selected: Motor Vehicle Deaths - The community's rate of motor vehicle accidents is higher that the state average; many are related to alcohol. Motor vehicle deaths that do not involve alcohol are seen as unintentional deaths and may be related to the rural nature of the community. This is not a core competency of FHW, and there are numerous community organizations working to stop drinking and driving. Chronic Lower Respiratory Disease - Smoking falls within the education for heart disease and stroke. Florida Hospital Wauchula already offers a five-week program to become tobacco free as well as a Better Breathers Club that teaches ways to cope with COPD. Health Promotion - This issue fell under the umbrella of diabetes, which is being addressed as one of the priorities. Florida Department of Children and Families offers ACCESS Florida, a program that helps individuals and families purchase nutritional foods needed to maintain and promote good health. The Hardee County Department of Health also offers a variety of health promotion programs. HIV/AIDS - Hardee County has an average of two AIDS cases reported annually. This issue already has numerous groups and advocacies working to educate about HIV/AIDS and how they can be treated if they are diagnosed. Making a Difference! is an initiative that empowers adolescents to change their behaviors that will reduce their risks of pregnancy, HIV and other sexually transmitted diseases. Pregnancy/Prenatal Care/Newborn - Florida Hospital Wauchula does not offer OB services. While teen birth rates are high, there are numerous organizations making an effort to educate on teen pregnancies and the importance of prenatal care as well as continuing the child's health welfare after birth through regular check-ups with a pediatrician. Healthy Choices Education /Teen Pregnancy Prevention are current initiatives by the Heartland Rural Health Network (five counties including Hardee); they focus on healthy choices education to help reduce STD and teen pregnancy within the community. Healthy Start is another program promoting optimal prenatal health and developmental outcomes for all pregnant women and babies. Pediatric Services - Florida Hospital Wauchula does not offer pediatric services. The Health Department, Florida Hospital Heartland and Central Florida Family Health Care (FQHC) offer these services. Mental Health/Substance Abuse - Florida Hospital Wauchula does not provide mental health services. Currently, there are a number of community-based substance abuse and mental health programs available to help provide stable environments and mentoring for those affected. BALANCE Lives in Transition was formed as a unique support system to improve the treatment and quality of life for residents. They are engaged in a variety of activities to create awareness about behavioral health and promote the promise of recovery for residents. Immunizations - Immunizations are increasingly available through health departments, drug stores, the local FQHC and primary care physicians. FHW does not provide immunizations. Dental Care - Dental care was not chosen as a priority due to the scope of resources available and the fact that this issue also falls into access to health care. Central Florida Health Care (FQHC) offers dental services for low-income and insured patients.
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