Attach to Form 990 or 990-EZ.
Go to www.irs.gov/Form990 for the latest information.
| Return Reference | Explanation |
|---|---|
| Form 990, Part I, Line 1, Description of Organization Mission: | We build community, curate content, and deliver industry insights so that members - at all levels and across all industries - can advance customer care and engagement. |
| Form 990, Part VI, Section A, line 4 | The Bylaws were amended in 2018. The amendments made: Clarifies membership types, voting privileges and office holders Restricts vendors, suppliers and consultants, those employed in government or education from holding Chair-Elect or Chair position Permits Officers, including the Chair, to serve a 2nd consecutive term with 75% Board approval Reduces Board size to range of 12-16 including Officers from range of 17-20 Clarifies Executive Committee will consist of SOCAP Officers + CEO Clarifies Directors/Officers whose job change results in a transition to a vendor, supplier or consultant role will end their Board service at end of the SOCAP fiscal year. Clarifies Chapters as "Branches" of SOCAP, not separate legal entities |
| Form 990, Part VI, Section A, line 6 | The Organization has six classes of membership: International Allied Members, Corporate Members, Regular Members, Associate Members, Student Members, and Alumni Members. Voting members include Regular, Associate, and Corporate members through their designated membership representatives. |
| Form 990, Part VI, Section A, line 7a | The Nominating Committee is chaired by the Immediate Past Chairman of the Board and consists of the Chairman-Elect of the Board and not less than five additional members of the Committee. The Committee will present to the voting membership a list of nominations of one candidate for each office and directorship to be filled. Additional nominations can be made in writing by any twenty-five members before the election. From the complete list of nominees, the voting membership shall elect the Board of Directors at each annual meeting. |
| Form 990, Part VI, Section A, line 7b | Certain governance decisions must be approved by the voting membership. The Bylaws may only be amended by an affirmative vote of two thirds of the voting members present at the annual meeting. |
| Form 990, Part VI, Section B, line 11b | The draft 990 is first prepared by an independent accountant and is then distributed to the members of the Executive Committee for review. Finally, it is made available to the members of the Board/Governing Body before filing. |
| Form 990, Part VI, Section B, line 12c | The conflict of interest policy is reviewed by the Board annually. SOCAP has instituted a Mandatory Disclosure Policy under which each member of the Board of Directors and Officers will be required on an annual basis to sign and submit a Mandatory Disclosure Statement to the President and Chairman of SOCAP. |
| Form 990, Part VI, Section B, line 15 | The CEO's compensation is reviewed and approved by the Compensation Committee in accordance with SOCAP's compensation philosophy and approved by the Executive Committee. Comparable salary data is used as part of the review and approval process provided by an Independent Third Party Compensation Consultant. Compensation for all employees including key employees is determined under the guidance of the Board approved Compensation Philosophy. |
| Form 990, Part VI, Section C, line 19 | SOCAP makes its bylaws available to the public on its website. Other governing documents, conflict of interest policy, and financial statements available to the public upon request. |
| Form 990, Part IX, line 11g | Other professional fees 316,990. |
| Form 990, Part XII, Line 2c: | SOCAP's Board of Directors is responsible for oversight of the audit, including selection of the independent accountant. The process is consistent with previous years. |
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