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Part V, Section B
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Facility Reporting Group A
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Facility Reporting Group A consists of:
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- Facility 1: AdventHealth Orlando, - Facility 2: AdventHealth Altamonte Springs, - Facility 3: AdventHealth Celebration, - Facility 4: AdventHealth East Orlando, - Facility 5: AdventHealth Winter Park, - Facility 6: AdventHealth Kissimmee, - Facility 9: Central Texas Medical Center, - Facility 8: AdventHealth Apopka, - Facility 10: AdventHealth Wauchula
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Group A-Facility 1 -- AdventHealth Orlando Part V, Section B, line 5:
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AdventHealth Orlando (AHO or the Hospital) is the flagship hospital of the seven hospital campuses that operate under a single hospital license. All seven campuses, collectively, are known as AdventHealth's Central Florida Division South Region. The Central Florida Division South Region's seven campuses are in the Central Florida counties of Seminole, Orange, and Osceola. AHO is located in Orange County. AHO has become one of the most trusted and comprehensive hospitals in the region; as a result, the primary service area of the Orlando campus includes all of Orange, Osceola and Seminole Counties. AdventHealth Orlando conducted its 2016 Community Health Needs Assessment (CHNA) in two parts: a regional health needs assessment for four counties in Central Florida (Lake, Orange, Osceola and Seminole) (a sister hospital is located in Lake County, Florida and was a participant in the regional health needs assessment) and a separate health needs assessment focused on each of the seven separate Hospital campuses in the South Region. The 2016 CHNA conducted for AHO was built on input from people representing the broad and local community, as well as low-income, minority and other medically underserved populations. This input was solicited throughout 2016, and was gathered and considered in multiple ways as described below.AHO had a Community Health Needs Assessment Committee (CHNAC) that included representatives from the Hospital and community with a special focus on underserved populations within AHO's community/service area. The following organizations participated in AHO's CHNAC and specifically represented low-income, minority and other medically underserved populations:Second Harvest Food Bank - a non-profit organization that operates a food bank throughout the six counties that make up most of Central Florida and provides a workforce development program for populations at risk for food insecurity;Aspire Health Partners - a non-profit health provider that works to provide behavioral health care services to individuals experiencing mental illness and issues of substance abuse within Orange and Seminole counties;Grace Medical Home - a patient-centered medical home that focuses on serving the clinically underserved through the provision of continuous and comprehensive primary care;Orange County Public Health Department, andSeminole County Health Department.To solicit input from the broad community, primary data was also gathered through consumer surveys, provider surveys, and community conversations. Over 1,200 consumer surveys were compiled and analyzed. Survey data was scanned for themes based only on the responses of those from the zip codes included in AHO's primary service area. Provider surveys were gathered from 145 participants. Six community conversation sessions took place during 2016 with a total of 102 participants.
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Group A-Facility 1 -- AdventHealth Orlando Part V, Section B, line 7d:
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The Hospital has adopted a policy that addresses the public posting requirements of the Community Health Needs Assessment. Under this policy, the Community Health Needs Assessment Reports must be posted on the Hospital's website at least until the date the hospital facility has made widely available on its website its two subsequent Community Health Needs Assessment Reports. The Hospital will also make a paper copy of its Community Health Needs Assessment Report available for public inspection upon request and without charge, at least until the date the hospital facility has made available for public inspection its two subsequent Community Health Needs Assessment Reports.
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Group A-Facility 1 -- AdventHealth Orlando Part V, Section B, line 11:
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The information provided below explains how AdventHealth Orlando (AHO or the Hospital) addressed in 2018 the significant health needs identified in its 2016 Community Health Needs Assessment, and any such needs that were not addressed and the reasons why such needs were not addressed. AHO conducted a Community Health Needs Assessment in 2016 and adopted an implementation strategy to address the significant health needs identified in the 2016 Community Health Needs Assessment in 2017 prior to May 15, 2017. Adventist Health System/Sunbelt, Inc. d/b/a AdventHealth Orlando will be referred to in this document as AdventHealth Orlando (AHO) or "The Hospital". In January of 2019, every wholly-owned entity across the organization adopted the AdventHealth system brand. The identity has been unified to represent the full continuum of care the system has to offer. Throughout this report, the Hospital will be referred to as AdventHealth Orlando or AHO. Any reference to the 2016 Community Health Needs Assessment (CHNA) or 2017 Community Health Plan (CHP) will utilize the new name for consistency.AHO is part of the Central Florida Division South Region of the healthcare system known as AdventHealth. The South Region of AdventHealth's Central Florida Division includes seven hospital facilities. The South Region has several region wide initiatives that are implemented at every campus in its service areas. This work is captured by the indicator "The Region(al)" to highlight this is a regional initiative or service available at all campuses. There are also initiatives specific to the Orlando campus that are outlined below. This work is captured by the indicator "The Hospital" to highlight this work is specific to this campus and not available region wide. This is the second-year update for AHO's 2017-2019 Community Health Plan (Implementation Strategy). AHO developed this Plan and posted it by May 15, 2017 as part of its 2016 Community Health Needs Assessment process.For the development of both the Community Health Needs Assessment and the Community Health Plan/Implementation Strategy, AHO worked to define and address the needs of low-income, minority and underserved populations in its service area. The 2016 Community Health Needs Assessment used primary data interviews and surveys; secondary data from local, regional and national health-related sources; and Hospital prevalence data to help the Hospital determine the health needs of the community it serves. Once the data was gathered, the primary issues identified in the Needs Assessment were prioritized by community and Hospital stakeholders, who then selected key issues for the Hospital to address in its 2017-2019 Community Health Plan. The second-year progress on the Community Health Plan is noted below. The narrative describes the issues identified in 2016 and gives an update on the strategies addressing those issues. There is also a description of the identified issues that the Hospital is not addressing.AHO chose two areas of focus for its 2017-2019 Community Health Plan: 1. Access to Care - Preventative; and2. Access to Care - Primary and Behavioral/Mental Health. Priority 1: Access to Care - Preventative 2016 Description of the Issue:AHO recognizes the important impact that access, knowledge and lifestyle have in the health and well-being of an individual. The Hospital strives to increase access to care and create opportunities for community members to lead healthier lives, in part by addressing issues involving preventative care impacted by food insecurity, obesity and maternal and child health.2018 Update: The AHO Community Health Plan has six desired outcome statements under the Access to Care - Preventative priority. 1. Improve access to healthy and nutritious foods;2. Improve access to knowledge around healthy nutrition and wellness;3. Educate and empower the faith community to promote health within congregations in critical areas;4. Support and create opportunities for increased quality of life for residents of Orange County;5. Increase access to knowledge of chronic disease self-management practices; and6. Support opportunities that promote knowledge of chronic diseases within the primary service area.Outcome 1: Improve access to healthy and nutritious foodsThe first Regional strategy focuses on supporting food distribution programs within the targeted zip codes. The Region established a partnership in 2017 to help fund a local church program in order to increase its impact. The church had established a fresh food co-op which supplies food pantries throughout the Orange, Osceola, and Seminole tri-county area with healthier options. In 2018, the church partnered with one of the food pantries in the Hospital's targeted zip codes and has established a regular drop-off to provide fresh, nutritious food to the pantry and the people it serves. 3,000 individuals were served throughout 2018 through this initiative. The second Regional strategy began as a pilot at AHO. The AHO campus partnered with Second Harvest Food Bank, a local non-profit food bank, in 2017 to begin providing unused food from the AdventHealth Hospital campuses to Second Harvest so this food can be distributed throughout high need areas in the community. The number of meals provided from the Orlando campus was 22,000 in 2018. This Regional strategy will continue with additional facilities being added in the Central Florida Division South Region in 2019. Outcome 2: Improve access to knowledge around healthy nutrition and wellnessThere are two Regional strategies for this outcome. The Mission: FIT POSSIBLE program is a comprehensive wellness program which brings health and wellness education to schools, churches, and community centers. Health and wellness educators provide education during regular visits, as well as supplemental education for teachers and staff to engage kids in activities that teach them how to be physically and emotionally healthy. Two schools in AHO's target zip codes received this program in 2018 meeting the goal. The second Regional strategy was to provide Nutrition Wellness classes to community members which would help with increasing access to knowledge around nutrition. This program was updated during 2018 and will be deployed in 2019.Outcome 3: Educate and empower the faith community to promote health within congregations in critical areasThe Regional strategy for this outcome is to create a network of faith partners that can promote health through congregational settings. This strategy is funded at a Regional level. The pilot was implemented at AHO. The AHO campus began developing and sharing best practices to be implemented across the South Region. AdventHealth Altamonte began establishing relationships with numerous faith partners in the Altamonte community and identified two potential churches to partner with in 2018. Three partnerships were finalized in 2018, with events and programming taking place at each location, meeting the goal for 2018.Outcome 4: Support and create opportunities for increased quality of life for residents of Orange CountyThe Regional strategy involved offering programming from Healthy Central Florida (HCF) to the service areas that AHO reaches. The goal of HCF is to make Central Florida communities the healthiest in the nation. This initiative began with three target communities Winter Park, Maitland and Eatonville. In 2018, HCF experienced staff and internal strategy changes. The program has been temporarily taken offline while it is retooled to have a greater focus on underserved populations. Although the program has been offered to individuals in the targeted areas before, the goal is to ensure that future efforts are more inclusive of the underserved populations. Outcome 5: Increase access to knowledge of chronic disease self-management practicesself-management practices The Regional strategy for this outcome is to fund and implement the evidence-based Stanford Chronic Disease Self-Management Program in its targeted zip codes throughout the Region. The original intention to create an internal pipeline for the program from Hospital patients was not successful. Although the program was offered through the Hospital, there were very few individuals who chose to enroll. The strategy was rethought and is now being offered through local community centers and churches. This seems to have increased participation, as 30 individuals were enrolled with a graduation rate of 93 percent. Although shy of the target, the Hospital is confident that shifting to community locations will continue to increase enrollment and participation. **see continuation of footnote
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Group A-Facility 3 -- AdventHealth Celebration Part V, Section B, line 5:
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AdventHealth Celebration (AHC or the Hospital) is one of seven campuses that operate under a single hospital license. All seven campuses, collectively, are known as AdventHealth's Central Florida Division South Region. The Central Floria Division South Region's seven campuses are in the Central Florida counties of Seminole, Orange, and Osceola. AHC is located in Osceola County and it primarily serves residents from Osceola County, parts of Orange, Polk, and Lake Counties. AdventHealth Celebration conducted its 2016 Community Health Needs Assessment (CHNA) in two parts: a regional health needs assessment for four counties in Central Florida (Lake, Orange, Osceola and Seminole) (a sister hospital is located in Lake County, Florida and was a participant in the regional health needs assessment) and a separate health needs assessment focused on each of the seven separate Hospital campuses in the South Region. The 2016 CHNA conducted for AHC was built on input from people representing the broad and local community, as well as low-income, minority and other medically underserved populations. This input was solicited throughout 2016, and was gathered and considered in multiple ways as described below.AHC had a Community Health Needs Assessment Committee (CHNAC) that included representatives from the Hospital and community with a special focus on underserved populations within AHC's community/service area. The following organizations participated in AHC's CHNAC and specifically represented low-income, minority and other medically underserved populations:Osceola Council of Aging - a non-profit organization with a focus on providing care and essential social services to seniors and families; Healthy Start of Osceola County - an organization that assists families with access to prenatal care and services for infants that promote healthy growth and development, focusing on the socioeconomically disadvantaged and populations that experience health disparities in birth outcomes; Community Vision of Osceola County - a community planning non-profit that works to convene regional stakeholders to create a shared vision for a healthy and prosperous Osceola County; Community Hope Center - a social service non-profit that works to connect socioeconomically disadvantaged families to essential services with the goal of helping them to become self-sustaining; andThe Osceola County Health Department.To solicit input from the broad community, primary data was also gathered through consumer surveys, provider surveys, and community conversations. Over 1,200 consumer surveys were compiled and analyzed. Survey data was scanned for themes based only on the responses of those from the zip codes included in AHC's primary service area. Provider surveys were gathered from 145 participants. Six community conversation sessions took place during 2016 with a total of 102 participants.
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Group A-Facility 3 -- AdventHealth Celebration Part V, Section B, line 7d:
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The Hospital has adopted a policy that addresses the public posting requirements of the Community Health Needs Assessment. Under this policy, the Community Health Needs Assessment Reports must be posted on the Hospital's website at least until the date the hospital facility has made widely available on its website its two subsequent Community Health Needs Assessment Reports. The Hospital will also make a paper copy of its Community Health Needs Assessment Report available for public inspection upon request and without charge, at least until the date the hospital facility has made available for public inspection its two subsequent Community Health Needs Assessment Reports.
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Group A-Facility 3 -- AdventHealth Celebration Part V, Section B, line 11:
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The information provided below explains how AdventHealth Celebration (AHC or the Hospital) addressed in 2018 the significant health needs identified in its 2016 Community Health Needs Assessment, and any such needs that were not addressed and the reasons why such needs were not addressed. AHC conducted a Community Health Needs Assessment in 2016 and adopted an implementation strategy to address the significant health needs identified in the 2016 Community Health Needs Assessment in 2017 prior to May 15, 2017. Adventist Health System/Sunbelt, Inc. d/b/a AdventHealth Celebration will be referred to in this document as AdventHealth Celebration (AHC) or "The Hospital". In January of 2019, every wholly-owned entity across the organization adopted the AdventHealth system brand. The identity has been unified to represent the full continuum of care the system has to offer. Throughout this report, the Hospital will be referred to as AdventHealth Celebration or AHC. Any reference to the 2016 Community Health Needs Assessment (CHNA) or 2017 Community Health Plan (CHP) will utilize the new name for consistency.AHC is part of the Central Florida Division South Region of the healthcare system known as AdventHealth. The South Region of AdventHealth's Central Florida Division includes seven hospital facilities. The South Region has several Region wide initiatives that are implemented at every campus in its service areas. This work is captured by the indicator "The Region(al)" to highlight this is a Regional strategy or service available at all campuses. There are also strategies specific to the AHC campus that are outlined below. This work is captured by the indicator "The Hospital" to highlight these outcomes and initiatives which are serving the community in AHC's service area. This is the second-year update for AHC's 2017-2019 Community Health Plan (Implementation Strategy). AHC developed this Plan and posted it by May 15, 2017 as part of its 2016 Community Health Needs Assessment process.For the development of both the Community Health Needs Assessment and the Community Health Plan/Implementation Strategy, AHC worked to define and address the needs of low-income, minority and underserved populations in its service area. The 2016 Community Health Needs Assessment used primary data interviews and surveys; secondary data from local, regional and national health-related sources; and Hospital prevalence data to help the Hospital determine the health needs of the community it serves. Once the data was gathered, the primary issues identified in the Needs Assessment were prioritized by community and Hospital stakeholders, who then selected key issues for the Hospital to address in its 2017-2019 Community Health Plan. The second-year progress on the Community Health Plan is noted below. The narrative describes the issues identified in 2016 and gives an update on the strategies addressing those issues. There is also a description of the identified issues that the Hospital is not addressing.AHC chose two areas of focus for their 2017-2019 Community Health Plan: 1. Access to Care - Preventative; and2. Access to Care - Primary and Behavioral/Mental Health. Priority 1: Access to Care - Preventative 2016 Description of the Issue:AHC recognizes the important impact that access, knowledge and lifestyle have in the health and well-being of an individual. The Hospital strives to increase access to care and create opportunities for community members to lead healthier lives, in part by addressing issues involving preventative care impacted by food insecurity, obesity and maternal and child health.2018 Update:The AHC Community Health Plan has five desired outcome statements under the Access to Care - Preventative priority.1. Improve access to healthy and nutritious foods;2. Improve access to knowledge around healthy nutrition and wellness;3. Educate and empower the faith community to promote health within congregations in critical areas;4. Increase access to knowledge of chronic disease self-management practices; and5. Support opportunities that promote knowledge of chronic diseases within the primary service area.Outcome 1: Improve access to healthy and nutritious foodsThe first Regional strategy focuses on supporting food distribution programs within the targeted zip codes. The Region established a partnership in 2017 to help fund a local church program in order to increase its impact. The church had established a fresh food co-op which supplies food pantries throughout the Orange, Osceola, and Seminole tri-county area with healthier options. In 2018, the church partnered with one of the food pantries in the Hospital's targeted zip codes and has established a regular drop-off to provide fresh, nutritious food to the pantry and the people it serves.The second Regional strategy began as a pilot at another AdventHealth hospital in the Central Florida Division South Region, AdventHealth Orlando. The AdventHealth Orlando campus partnered with Second Harvest Food Bank, a local non-profit food bank, in 2017 to begin providing unused food from the AdventhHealth Hospital campuses to Second Harvest so this food can be distributed throughout high need areas in the community. For the facility-level contribution, the program expanded to AHC in mid-2018 and provided 347 meals. This Regional strategy will continue with AHC estimating a larger number served in future years. Outcome 2: Improve access to knowledge around healthy nutrition and wellnessThere are two Regional strategies for this outcome. The Mission: FIT POSSIBLE program is a comprehensive wellness program which brings health and wellness education to schools, churches, and community centers. Health and wellness educators provide education during regular visits, as well as supplemental education for teachers and staff to engage kids in activities that teach them how to be physically and emotionally healthy. Two schools in AHC's target zip codes received this program in 2018, meeting the goal. The Mission: FIT Educators experienced reduced bandwidth to accommodate schools during 2018. The goal for 2019 will be adjusted to reflect the updated capacity to provide education across the Region.The second Regional strategy was to provide Nutrition Wellness classes to community members which would help with increasing access to knowledge around nutrition. This program was updated during 2018 and will be deployed in 2019.Outcome 3: Educate and empower the faith community to promote health within congregations in critical areasThe Regional strategy for this outcome is to create a network of faith partners that can promote health through congregational settings. This strategy is funded at a Regional level. The pilot was implemented at another AdventHealth hospital in the Central Florida Division South Region, AdventHealth Orlando. The AdventHealth Orlando campus began developing and sharing best practices to be shared across the South Region. AHC began establishing relationships with numerous faith partners in the Celebration community and identified two potential churches to partner with in 2018. Once a partnership agreement is finalized, AHC will measure the number of congregations in the faith network as well as the number of health promotion activities for the AHC target zip codes.Outcome 4: Increase access to knowledge of chronic disease self-management practicesThe Regional strategy for this outcome is to fund and implement the evidence-based Stanford Chronic Disease Self-Management Program in its targeted zip codes throughout the Region. As AHC planned to implement programming in Osceola County, it was determined that work was already being done in this space. To best allocate resources and not duplicate efforts, AHC has been working with a local non-profit to create a pipeline from its patient population to their existing programs. Coordination efforts exceeded the original timeline, but AHC believes that the partnership will be fully formed soon. Participation data will begin being tracked once the partnership is complete.**see continuation of footnote
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Group A-Facility 2 -- AdventHealth Altamonte Springs Part V, Section B, line 5:
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AdventHealth Altamonte (AHAlt or the Hospital) is one of seven campuses that operate under a single hospital license. All seven campuses, collectively, are known as AdventHealth's Central Florida Division South Region. The Central Florida Division South Region's seven campuses are in the Central Florida counties of Seminole, Orange, and Osceola. AHAlt is located in Seminole County and its primary service area encompasses almost all of Seminole County. AdventHealth Altamonte conducted its 2016 Community Health Needs Assessment (CHNA) in two parts: a regional health needs assessment for four counties in Central Florida (Lake, Orange, Osceola and Seminole) (a sister hospital is located in Lake County, Florida and was a participant in the regional health needs assessment) and a separate health needs assessment focused on each of the seven separate Hospital campuses in the South Region. The 2016 CHNA conducted for AHAlt was built on input from people representing the broad and local community, as well as low-income, minority and other medically underserved populations. This input was solicited throughout 2016, and was gathered and considered in multiple ways as described below.AHAlt had a Community Health Needs Assessment Committee (CHNAC) that included representatives from the Hospital and community with a special focus on underserved populations within AHAlt's community/service area. The following organizations participated in AHAlt's CHNAC and specifically represented low-income, minority and other medically underserved populations:Kids House - a local child abuse prevention and treatment organization that works with regional social service agencies, the criminal justice system, and local health systems to better the lives of Central Florida's children;Healthy Start of Seminole County - an organization that assists families with access to prenatal care and services for infants that promote healthy growth and development, focusing on the socioeconomically disadvantaged and populations that experience health disparities in birth outcomes; Seminole Prevention Coalition - a coalition of public and private stakeholders that collectively work to promote a safe and drug-free Seminole County through evidence-based prevention initiatives that focus on issues of substance abuse and mental health;True Health - a multi-county Federally Qualified Health Center that provides access to care for low-income, uninsured, underinsured and underserved populations in Seminole and Orange Counties regardless of ability to pay; and The Department of Health in Seminole County. To solicit input from the broad community, primary data was also gathered through consumer surveys, provider surveys, and community conversations. Over 1,200 consumer surveys were compiled and analyzed. Provider surveys were gathered from 145 participants. Six community conversation sessions took place during 2016 with a total of 102 participants.
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Group A-Facility 2 -- AdventHealth Altamonte Springs Part V, Section B, line 7d:
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The Hospital has adopted a policy that addresses the public posting requirements of the Community Health Needs Assessment. Under this policy, the Community Health Needs Assessment Reports must be posted on the Hospital's website at least until the date the hospital facility has made widely available on its website its two subsequent Community Health Needs Assessment Reports. The Hospital will also make a paper copy of its Community Health Needs Assessment Report available for public inspection upon request and without charge, at least until the date the hospital facility has made available for public inspection its two subsequent Community Health Needs Assessment Reports.
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Group A-Facility 2 -- AdventHealth Altamonte Springs Part V, Section B, line 11:
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The information provided below explains how AdventHealth Altamonte (AHAlt or the Hospital) addressed in 2018 the significant health needs identified in its 2016 Community Health Needs Assessment, and any such needs that were not addressed and the reasons why such needs were not addressed. AHAlt conducted a Community Health Needs Assessment in 2016 and adopted an implementation strategy to address the significant health needs identified in the 2016 Community Health Needs Assessment in 2017 prior to May 15, 2017. Adventist Health System/Sunbelt, Inc. d/b/a AdventHealth Altamonte will be referred to in this document as AdventHealth Altamonte (AHAlt) or "The Hospital". In January of 2019, every wholly-owned entity across the organization adopted the AdventHealth system brand. The identity has been unified to represent the full continuum of care the system has to offer. Throughout this report, the Hospital will be referred to as AdventHealth Altamonte or AHAlt. Any reference to the 2016 Community Health Needs Assessment (CHNA) or 2017 Community Health Plan (CHP) will utilize the new name for consistency.AHAlt is part of the Central Florida Division South Region of the healthcare system known as AdventHealth. The South Region of AdventHealth's Central Florida Division includes seven hospital facilities. The South Region has several Region wide initiatives that are implemented at every campus in its service areas, this work is captured by the indicator "The Region(al)" to highlight this is a Regional strategy or service available at all campuses. There are also strategies specific to the AHAlt campus that are outlined below. This work is captured by the indicator "The Hospital" to highlight the outcomes and initiatives which are serving the community in AHAlt's service area.This is the second-year update for AHAlt's 2017-2019 Community Health Plan (Implementation Strategy). AHAlt developed this Plan and posted it by May 15, 2017 as part of its 2016 Community Health Needs Assessment process.For the development of both the Community Health Needs Assessment and the Community Health Plan/Implementation Strategy, AHAlt worked to define and address the needs of low-income, minority and underserved populations in its service area. The 2016 Community Health Needs Assessment used primary data interviews and surveys; secondary data from local, regional and national health-related sources; and Hospital prevalence data to help the Hospital determine the health needs of the community it serves. Once the data was gathered, the primary issues identified in the Needs Assessment were prioritized by community and Hospital stakeholders, who then selected key issues for the Hospital to address in its 2017-2019 Community Health Plan. The second-year progress on the Community Health Plan is noted below. The narrative describes the issues identified in 2016 and gives an update on the strategies addressing those issues. There is also a description of the identified issues that the Hospital is not addressing.AHAlt chose two areas of focus for their 2017-2019 Community Health Plan: 1. Access to Care - Preventative; and2. Access to Care- Primary and Mental Health. Priority 1: Access to Care - Preventative 2016 Description of the Issue: AHAlt recognizes the important impact that access, knowledge and lifestyle have in the health and well-being of an individual. The Hospital strives to increase access to care and create opportunities for community members to lead healthier lives, in part by addressing issues involving preventative care impacted by food insecurity, obesity, and maternal and child health.2018 Update: The AHAlt Community Health Plan has six desired outcome statements under the Access to Care - Preventative priority. 1. Improve access to healthy and nutritious foods;2. Improve access to knowledge around healthy nutrition and wellness;3. Educate and empower the faith community to promote health within congregations in critical areas;4. Support and create opportunities for increased quality of life for residents of Seminole County;5. Increase access to knowledge of chronic disease self-management practices; and6. Support opportunities that promote knowledge of chronic diseases within the primary service area.Outcome 1: Improve access to healthy and nutritious foodsThe first Regional strategy focuses on supporting food distribution programs within the targeted zip codes. The Region established a partnership in 2017 to help fund a local church program in order to increase its impact. The church had established a fresh food co-op which supplies food pantries throughout the Orange, Osceola, and Seminole tri-county area with healthier options. In 2018, the church partnered with one of the food pantries in the Hospital's targeted zip codes and has established a regular drop-off to provide fresh, nutritious food to the pantry and the people it serves. The second Regional strategy began as a pilot at another AdventHealth hospital in the Central Florida Division South Region, AdventHealth Orlando. The AdventHealth Orlando campus partnered with Second Harvest Food Bank, a local non-profit food bank, in 2017 to begin providing unused food from the AdventHealth Hospital campuses to Second Harvest so this food can be distributed throughout high need areas in the community. For the facility-level contribution, AHAlt provided 2,448 meals from its inception through 2018, which exceeded the goal for the facility.Outcome 2: Improve access to knowledge around healthy nutrition and wellnessThere are two Regional strategies for this outcome. The Mission: FIT POSSIBLE program is a comprehensive wellness program which brings health and wellness education to schools, churches, and community centers. Health and wellness educators provide education during regular visits, as well as supplemental education for teachers and staff to engage kids in activities that teach them how to be physically and emotionally healthy. One school in AHAlt's target zip codes received this program in 2018 which did not reach the goal of two schools. The Mission: FIT Educators experienced reduced bandwidth to accommodate schools during 2018. The goal for 2019 will be adjusted to reflect the updated capacity to provide education across the Region.The second Regional strategy was to provide Nutrition Wellness classes to community members which would help with increasing access to knowledge around nutrition. This program was updated during 2018 and will be deployed in 2019.Outcome 3: Educate and empower the faith community to promote health within congregations in critical areasThe Regional strategy for this outcome is to create a network of faith partners that can promote health through congregational settings. This strategy is funded at a Regional level. The pilot was implemented at another AdventHealth hospital in the Central Florida Division South Region, AdventHealth Orlando. The AdventHealth Orlando campus began developing and sharing best practices to be shared across the South Region. AHAlt began establishing relationships with numerous faith partners in the Altamonte community and identified two potential churches to partner with in 2018. Once a partnership agreement is finalized, AHAlt will measure the number of congregations in the faith network as well as the number of health promotion activities for the AHAlt community.Outcome 4: Support and create opportunities for increased quality of life for residents of Seminole CountyThe Regional strategy involved utilizing and expanding programming from Healthy Central Florida (HCF) throughout all the service areas that AHAlt reaches. HCF is a community-based partnership established to transform the Eatonville community into the healthiest in the nation. Its aim is to get people moving more, eating healthier, feeling better, and enjoying a more vibrant, energized life. HCF was taken offline during 2018 due to an internal strategy shift. It was decided that the time offline would enable partners to come together and identify ways to retool efforts to ensure a greater focus is placed on the underserved population. The program has historically served individuals in the target area, and the goal is for services to continue and be more inclusive of the underserved target population.**see continuation of footnote
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Group A-Facility 4 -- AdventHealth East Orlando Part V, Section B, line 5:
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AdventHealth East Orlando (AHEO or the Hospital) is one of seven campuses that operate under a single hospital license. All seven campuses, collectively, are known as AdventHealth's Central Florida Division South Region. The Central Florida Division South Region's seven campuses are in the Central Florida counties of Seminole, Orange, and Osceola. AHEO is located in Orange County and primarily serves the residents of eastern Orange County. AdventHealth East Orlando conducted its 2016 Community Health Needs Assessment (CHNA) in two parts: a regional health needs assessment for four counties in Central Florida (Lake, Orange, Osceola and Seminole) (a sister hospital is located in Lake County, Florida and was a participant in the regional health needs assessment) and a separate health needs assessment focused on each of the seven separate Hospital campuses in the South Region. The 2016 CHNA conducted for AHEO was built on input from people representing the broad and local community, as well as low-income, minority and other medically underserved populations. This input was solicited throughout 2016, and was gathered and considered in multiple ways as described below.AHEO had a Community Health Needs Assessment Committee (CHNAC) that included representatives from the Hospital and community with a special focus on underserved populations within AHEO's community/service area. The following organizations participated in AHEO's CHNAC and specifically represented low-income, minority and other medically underserved populations:True Health - a multi-county Federally Qualified Health Center that provides access to care for low-income, uninsured, underinsured and underserved populations in Seminole and Orange Counties regardless of ability to pay;Catholic Charities of Central Florida - this non-profit organization works to connect vulnerable populations to comprehensive social services;AHEO Community Advisory Council - an advisory council that brings together community leaders to acquire valuable input on the region;Latino Leadership - a grassroots organization dedicated to unique needs of the Hispanic community within the greater Central Florida area; andOrange County Public Health Department. To solicit input from the broad community, primary data was also gathered through consumer surveys, provider surveys, and community conversations. Over 1,200 consumer surveys were compiled and analyzed. Survey data was scanned for themes based only on the responses of those from the zip codes included in AHEO's primary service area. Provider surveys were gathered from 145 participants. Six community conversation sessions took place during 2016 with a total of 102 participants.
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Group A-Facility 4 -- AdventHealth East Orlando Part V, Section B, line 7d:
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The Hospital has adopted a policy that addresses the public posting requirements of the Community Health Needs Assessment. Under this policy, the Community Health Needs Assessment Reports must be posted on the Hospital's website at least until the date the hospital facility has made widely available on its website its two subsequent Community Health Needs Assessment Reports. The Hospital will also make a paper copy of its Community Health Needs Assessment Report available for public inspection upon request and without charge, at least until the date the hospital facility has made available for public inspection its two subsequent Community Health Needs Assessment Reports.
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Group A-Facility 4 -- AdventHealth East Orlando Part V, Section B, line 11:
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The information provided below explains how AdventHealth East Orlando (AHEO or the Hospital) addressed in 2018 the significant health needs identified in its 2016 Community Health Needs Assessment, and any such needs that were not addressed and the reasons why such needs were not addressed. AHEO conducted a Community Health Needs Assessment in 2016 and adopted an implementation strategy to address the significant health needs identified in the 2016 Community Health Needs Assessment in 2017 prior to May 15, 2017. Adventist Health System/Sunbelt, Inc. d/b/a AdventHealth East Orlando will be referred to in this document as AdventHealth East Orlando (AHEO) or "The Hospital". In January of 2019, every wholly-owned entity across the organization adopted the AdventHealth system brand. The identity has been unified to represent the full continuum of care the system has to offer. Throughout this report, the Hospital will be referred to as AdventHealth East Orlando or AHEO. Any reference to the 2016 Community Health Needs Assessment (CHNA) or 2017 Community Health Plan (CHP) will utilize the new name for consistency.AHEO is part of the Central Florida Division South Region of the healthcare system known as AdventHealth. The South Region of AdventHealth's Central Florida Division includes seven hospital facilities. The South Region has several Region wide initiatives that are implemented at every campus in its service areas. This work is captured by the indicator "The Region(al)" to highlight this is a Regional strategy or service available at all campuses. There are also initiatives specific to the East Orlando campus that are outlined below. This work is captured by the indicator "The Hospital" to highlight the outcomes and initiatives which are serving the community in AHEO's service area.This is the second-year update for AHEO's 2017-2019 Community Health Plan (Implementation Strategy). AHEO developed this Plan and posted it by May,15 2017 as part of its 2016 Community Health Needs Assessment process.For the development of both the Community Health Needs Assessment and the Community Health Plan/Implementation Strategy, AHEO worked to define and address the needs of low-income, minority and underserved populations in its service area. The 2016 Community Health Needs Assessment used primary data interviews and surveys; secondary data from local, regional and national health-related sources; and Hospital prevalence data to help the Hospital determine the health needs of the community it serves. Once the data was gathered, the primary issues identified in the Needs Assessment were prioritized by community and Hospital stakeholders, who then selected key issues for the Hospital to address in its 2017-2019 Community Health Plan. The second-year progress on the Community Health Plan is noted below. The narrative describes the issues identified in 2016 and gives an update on the strategies addressing those issues. There is also a description of the identified issues that the Hospital is not addressing.AHEO chose two areas of focus for their 2017-2019 Community Health Plan: 1. Access to Care - Preventative; and2. Access to Care - Primary and Behavioral/Mental Health. Priority 1: Access to Care - Preventative 2016 Description of the Issue: AHEO recognizes the important impact that access, knowledge and lifestyle have in the health and well-being of an individual. The Hospital strives to increase access to care and create opportunities for community members to lead healthier lives, in part by addressing issues involving preventative care impacted by food insecurity, obesity and maternal and child health.2018 Update: The AHEO Community Health Plan has six desired outcome statements under the Access to Care - Preventative priority. 1. Improve access to healthy and nutritious foods;2. Improve access to knowledge around healthy nutrition and wellness;3. Educate and empower the faith community to promote health within congregations in critical areas;4. Support and create opportunities for increased quality of life for residents of Orange County; 5. Increase access to knowledge of chronic disease self-management practices; and 6. Support opportunities that promote knowledge of chronic diseases within the primary service area.Outcome 1: Improve access to healthy and nutritious foodsThe first Regional strategy focuses on supporting food distribution programs within the targeted zip codes. The Region established a partnership in 2017 to help fund a local church program in order to increase its impact. The church had established a fresh food co-op which supplies food pantries throughout the Orange, Osceola, and Seminole tri-county area with healthier options. In 2018, the church partnered with one of the food pantries in the Hospital's targeted zip codes and has established a regular drop-off to provide fresh, nutritious food to the pantry and the people it serves. There were several lessons learned in 2018, which have informed continued development of the program to expand and reach more targeted areas. In 2018, 2,356 meals were served to members of the tri-county area.Another program supported by the Region consisted of partnering with the Second Harvest Food Bank, a local non-profit food bank, to provide healthy food boxes to patients experiencing food insecurity who also have an elevated A1C. This program is funded at a Regional level and is offered at three campuses which are located in areas with a high number of food deserts as well as a demonstrated high utilization rate related to diabetes. The healthy food boxes will be provided twice a month to qualifying patients in the target areas. AHEO was selected as one of the campuses which worked on establishing the framework necessary to implement this program during 2018. Implementation is expected during the 2019 year and will include tracking the number of persons served as well as meal boxes provided through this new program.The second Regional strategy consisted of supporting a Second Harvest Food Bank program called Second Helpings. Through the Second Helpings program AHEO provided unused food from the Nutritional Services Department to Second Harvest, which was then distributed throughout high need areas in the community. This program was originally piloted at another hospital in the Central Florida Division South Region, AdventHealth Orlando. AHEO joined this initiative in 2018, providing 2,256 meals through the Second Helpings Program.Outcome 2: Improve access to knowledge around healthy nutrition and wellnessThere are two Regional strategies for this outcome. The Mission: FIT POSSIBLE program is a comprehensive wellness program which brings health and wellness education to schools, churches, and community centers. Health and wellness educators provide education during regular visits, as well as supplemental education for teachers and staff to engage kids in activities that teach them how to be physically and emotionally healthy. Two schools in AHEO's target zip codes received this program in 2018, meeting the goal. The second Regional strategy was to provide Nutrition Wellness classes to community members which would help with increasing access to knowledge around nutrition. This program was updated during 2018 and will be deployed in 2019.Outcome 3: Educate and empower the faith community to promote health within congregations in critical areas The Regional strategy for this outcome is to create a network of faith partners that can promote health through congregational settings. This strategy is funded at a Regional level. The pilot was implemented at another AdventHealth hospital in the Central Florida Division South Region, AdventHealth Orlando. The AdventHealth Orlando campus began developing and sharing best practices to be shared across the South Region. AHEO began establishing relationships with numerous faith partners in the East Orlando community and will continue working to identify and establish church partners in the community. Once a partnership agreement is finalized, AHEO will measure the number of congregations in the faith network as well as the number of health promotion activities for the Hospital's target zip codes.**see continuation of footnote
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Group A-Facility 5 -- AdventHealth Winter Park Part V, Section B, line 5:
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AdventHealth Winter Park (AHWP or the Hospital) is one of seven campuses that operate under a single hospital license. All seven campuses, collectively, are known as AdventHealth's Central Florida Division South Region. The Central Florida Division South Region's seven campuses are in the Central Florida counties of Seminole, Orange, and Osceola. AHWP is located in Orange County and it primarily serves the residents of northwestern and central Orange County and extends into southern Seminole County. AdventHealth Winter Park conducted its 2016 Community Health Needs Assessment (CHNA) in two parts: a regional health needs assessment for four counties in Central Florida (Lake, Orange, Osceola and Seminole) (a sister hospital is located in Lake County, Florida and was a participant in the regional health needs assessment) and a separate health needs assessment focused on each of the seven separate Hospital campuses in the South Region. The 2016 CHNA conducted for AHWP was built on input from people representing the broad and local community, as well as low-income, minority and other medically underserved populations. This input was solicited throughout 2016, and was gathered and considered in multiple ways as described below.AHWP had a Community Health Needs Assessment Committee (CHNAC) that included representatives from the Hospital and community with a special focus on underserved populations within AHWP's community/service area. The following organizations participated in AHWP's CHNAC and specifically represented low-income, minority and other medically underserved populations:Healthy Start of Orange County - an organization that assists families with access to prenatal care and services for infants that promote healthy growth and development, focusing on the socioeconomically disadvantaged and populations that experience health disparities in birth outcomes; Healthy Central Florida - an organization that works to promote positive behavioral and connected communities through community based partnerships and activities;Hebni Nutrition Consultants - a community based organization that works to reduce health disparities through culturally appropriate nutrition education and health promotion; andOrange County Health Department.To solicit input from the broad community, primary data was also gathered through consumer surveys, provider surveys, and community conversations. Over 1,200 consumer surveys were compiled and analyzed. Survey data was scanned for themes based only on the responses of those from the zip codes included in AHWP's primary service area. Provider surveys were gathered from 145 participants. Six community conversation sessions took place during 2016 with a total of 102 participants.
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Group A-Facility 5 -- AdventHealth Winter Park Part V, Section B, line 7d:
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The Hospital has adopted a policy that addresses the public posting requirements of the Community Health Needs Assessment. Under this policy, the Community Health Needs Assessment Reports must be posted on the Hospital's website at least until the date the hospital facility has made widely available on its website its two subsequent Community Health Needs Assessment Reports. The Hospital will also make a paper copy of its Community Health Needs Assessment Report available for public inspection upon request and without charge, at least until the date the hospital facility has made available for public inspection its two subsequent Community Health Needs Assessment Reports.
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Group A-Facility 5 -- AdventHealth Winter Park Part V, Section B, line 11:
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The information provided below explains how AdventHealth Winter Park (AHWP or the Hospital) addressed in 2018 the significant health needs identified in its 2016 Community Health Needs Assessment, and any such needs that were not addressed and the reasons why such needs were not addressed. AHWP conducted a Community Health Needs Assessment in 2016 and adopted an implementation strategy to address the significant health needs identified in the 2016 Community Health Needs Assessment in 2017 prior to May 15, 2017. Adventist Health System/Sunbelt, Inc. d/b/a AdventHealth Winter Park will be referred to in this document as AdventHealth Winter Park (AHWP) or "The Hospital". In January of 2019, every wholly-owned entity across the organization adopted the AdventHealth system brand. The identity has been unified to represent the full continuum of care the system has to offer. Throughout this report, the Hospital will be referred to as AdventHealth Winter Park or AHWP. Any reference to the 2016 Community Health Needs Assessment (CHNA) or 2017 Community Health Plan (CHP) will utilize the new name for consistency.AHWP is part of the Central Florida Division South Region of the healthcare system known as AdventHealth. The South Region of AdventHealth's Central Florida Division includes seven hospital facilities. The South Region has several Region wide initiatives that are implemented at every campus in its service areas. This work is captured by the indicator "The Region(al)" to highlight this is a Regional initiative or service available at all campuses. There are also initiatives specific to the Winter Park campus that are outlined below. This work is captured by the indicator "The Hospital" to highlight this work is specific to this campus and not available Region wide. This is the second-year update for AHWP's 2017-2019 Community Health Plan (Implementation Strategy). AHWP developed this Plan and posted it by May 15, 2017 as part of its 2016 Community Health Needs Assessment process.For the development of both the Community Health Needs Assessment and the Community Health Plan/Implementation Strategy, AHWP worked to define and address the needs of low-income, minority and underserved populations in its service area. The 2016 Community Health Needs Assessment used primary data interviews and surveys; secondary data from local, regional and national health-related sources; and Hospital prevalence data to help the Hospital determine the health needs of the community it serves. Once the data was gathered, the primary issues identified in the Needs Assessment were prioritized by community and Hospital stakeholders, who then selected key issues for the Hospital to address in its 2017-2019 Community Health Plan. The second-year progress on the Community Health Plan is noted below. The narrative describes the issues identified in 2016 and gives an update on the strategies addressing those issues. There is also a description of the identified issues that the Hospital is not addressing.AHWP chose two areas of focus for their 2017-2019 Community Health Plan: 1. Access to Care - Preventative; and2. Access to Care - Primary and Behavioral/Mental Health. Priority 1: Access to Care - Preventative 2016 Description of the Issue: AHWP recognizes the important impact that access, knowledge and lifestyle have in the health and well-being of an individual. The Hospital strives to increase access to care and create opportunities for community members to lead healthier lives, in part by addressing issues involving preventative care impacted by food insecurity, obesity and maternal and child health.2018 Update: The AHWP Community Health Plan has six desired outcome statements under the Access to Care - Preventative priority. 1. Improve access to healthy and nutritious foods;2. Improve access to knowledge around healthy nutrition and wellness;3. Educate and empower the faith community to promote health within congregations in critical areas;4. Support and create opportunities for increased quality of life for residents of Orange County;5. Increase access to knowledge of chronic disease self-management practices; and6. Support opportunities that promote knowledge of chronic diseases within the primary service area.Outcome 1: Improve access to healthy and nutritious foodsThe first Regional strategy focuses on supporting food distribution programs within the targeted zip codes. The Region established a partnership in 2017 to begin funding a local church program in order to increase its impact. The church established a fresh food co-op which supplies food pantries throughout the Orange, Osceola, and Seminole tri-county area with healthier options. In 2018, the church partnered with one of the food pantries in the Hospital's targeted zip codes and has established a regular drop-off to provide fresh, nutritious food to the pantry and the people it serves. This work will continue into 2019 to expand to target areas specific to AHWP.The second Regional strategy is to support a program called Second Helpings. Through the Second Helpings program AHWP provides unused food from the Nutritional Services Department to Second Harvest Food Bank, a local non-profit food bank. The donated food is then distributed throughout high need areas in the community. The number of meals provided from the AHWP campus was 1,697 in 2018. The Region is confident that the program will continue to grow and increase meals provided as best practices have been identified and shared throughout the Region. Outcome 2: Improve access to knowledge around healthy nutrition and wellnessThere are two strategies identified to achieve this outcome. The Mission: FIT POSSIBLE program is a comprehensive wellness program which brings health and wellness education to schools, churches, and community centers. Health and wellness educators provide education during regular visits, as well as supplemental education for teachers and staff to engage kids in activities that teach them how to be physically and emotionally healthy. Two schools in AHWP's target zip codes received this program in 2018, meeting the goal. The second Regional strategy was to provide Nutrition Wellness classes to community members which would help with increasing access to knowledge around nutrition. This program was updated during 2018 and will be deployed in 2019.Outcome 3: Educate and empower the faith community to promote health within congregations in critical areasThe Regional strategy for this outcome is to create a network of faith partners that can promote health through congregational settings. This strategy is funded at a Regional level. The pilot was implemented in another AdventHealth hospital in the Central Florida Division South Region, AdventHealth Orlando. The AdventHealth Orlando campus began developing and sharing best practices to be implemented across the South Region. AHWP began establishing relationships with numerous faith partners in the Winter Park community and is continuing to identify potential churches to partner with in 2018. Once a partnership agreement is finalized, AHWP will measure the number of congregations in the faith network as well as the number of health promotion activities for the AdventHealth Winter Park target zip codes.Outcome 4: Support and create opportunities for increased quality of life for residents of Orange CountyThe Regional strategy involved offering programming from Healthy Central Florida (HCF) to the service areas that AHWP reaches. The goal of HCF is to make Central Florida communities the healthiest in the nation. This initiative began with three target communities - Winter Park, Maitland and Eatonville. In 2018, HCF experienced staff and internal strategy changes. The program has been temporarily taken offline while it is retooled to have a greater focus on underserved populations. Although the program has been offered to individuals in the targeted areas before, the goal is to ensure that future efforts are more inclusive of the underserved populations.Outcome 5: Increase access to knowledge of chronic disease self-management practicesThis is a Regional strategy, which initially rolled out with the expectation of Regional deployment and is funded at a Regional level. The strategy for this outcome is to implement the evidence-based Stanford Chronic Disease Self-Management Program in targeted areas. The program was offered through the Hospital and enrolled 50 students with a 100 percent graduation rate in 2018. As a Region, success was increased once programs were offered through local community centers and churches to increase accessibility for the target population. **see continuation of footnote
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Group A-Facility 6 -- AdventHealth Kissimmee Part V, Section B, line 5:
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AdventHealth Kissimmee (AHK or the Hospital) is one of seven campuses that operate under a single hospital license. All seven campuses, collectively, are known as AdventHealth's Central Florida Division South Region. The Central Florida Division South Region's seven campuses are in the Central Florida counties of Seminole, Orange, and Osceola. AHK is located in Osceola County and it primarily serves residents throughout Osceola County with a primary service area of South Orlando, Kissimmee, and Poinciana. AdventHealth Kissimmee conducted its 2016 Community Health Needs Assessment (CHNA) in two parts: a regional health needs assessment for four counties in Central Florida (Lake, Orange, Osceola and Seminole) (a sister hospital is located in Lake County, Florida and was a participant in the regional health needs assessment) and a separate health needs assessment focused on each of the seven separate Hospital campuses in the South Region. The 2016 CHNA conducted for AHK was built on input from people representing the broad and local community, as well as low-income, minority and other medically underserved populations. This input was solicited throughout 2016, and was gathered and considered in multiple ways as described below.AHK had a Community Health Needs Assessment Committee (CHNAC) that included representatives from the Hospital and community with a special focus on underserved populations within AHK's community/service area. The following organizations participated in AHK's CHNAC and specifically represented low-income, minority and other medically underserved populations:Osceola Council of Aging - a non-profit organization with a focus on providing care and essential social services to seniors and families; Healthy Start of Osceola County - an organization that assists families with access to prenatal care and services for infants that promote healthy growth and development, focusing on the socioeconomically disadvantaged and populations that experience health disparities in birth outcomes; Community Vision of Osceola County - a community planning non-profit that works to convene regional stakeholders to create a shared vision for a healthy and prosperous Osceola County; Community Hope Center - a social service non-profit that works to connect socioeconomically disadvantaged families to essential services with the goal of helping them to become self-sustaining; andThe Osceola County Health Department.To solicit input from the broad community, primary data was also gathered through consumer surveys, provider surveys, and community conversations. Over 1,200 consumer surveys were compiled and analyzed. Survey data was scanned for themes based only on the responses of those from the zip codes included in AHK's primary service area. Provider surveys were gathered from 145 participants. Six community conversation sessions took place during 2016 with a total of 102 participants.
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Group A-Facility 6 -- AdventHealth Kissimmee Part V, Section B, line 7d:
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The Hospital has adopted a policy that addresses the public posting requirements of the Community Health Needs Assessment. Under this policy, the Community Health Needs Assessment Reports must be posted on the Hospital's website at least until the date the hospital facility has made widely available on its website its two subsequent Community Health Needs Assessment Reports. The Hospital will also make a paper copy of its Community Health Needs Assessment Report available for public inspection upon request and without charge, at least until the date the hospital facility has made available for public inspection its two subsequent Community Health Needs Assessment Reports.
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Group A-Facility 6 -- AdventHealth Kissimmee Part V, Section B, line 11:
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The information provided below explains how AdventHealth Kissimmee (AHK or the Hospital) addressed in 2018 the significant health needs identified in its 2016 Community Health Needs Assessment, and any such needs that were not addressed and the reasons why such needs were not addressed. AHK conducted a Community Health Needs Assessment in 2016 and adopted an implementation strategy to address the significant health needs identified in the 2016 Community Health Needs Assessment in 2017 prior to May 15, 2017. Adventist Health System/Sunbelt, Inc d/b/a AdventHealth Kissimmee will be referred to in this document as AdventHealth Kissimmee (AHK) or "The Hospital". In January of 2019, every wholly-owned entity across the organization adopted the AdventHealth system brand. The identity has been unified to represent the full continuum of care the system has to offer. Throughout this report, the Hospital will be referred to as AdventHealth Kissimmee or AHK. Any reference to the 2016 Community Health Needs Assessment (CHNA) or 2017 Community Health Plan (CHP) will utilize the new name for consistency.AHK is part of the Central Florida Division South Region of the healthcare system known as AdventHealth. The South Region of AdventHealth's Central Florida Division includes seven hospital facilities. The South Region has several Region wide initiatives that are implemented at every campus in its service areas. This work is captured by the indicator "The Region(al)" to highlight this is a Regional initiative or service available at all campuses. There are also initiatives specific to the Kissimmee campus that are outlined below. This work is captured by the indicator "The Hospital" to highlight this work as specific to this campus and not available Region wide. This is the second-year update for AHK's 2017-2019 Community Health Plan (Implementation Strategy). AHK developed this Plan and posted it by May 15, 2017 as part of its 2016 Community Health Needs Assessment process. For the development of both the Community Health Needs Assessment and the Community Health Plan/Implementation Strategy, AHK worked to define and address the needs of low-income, minority and underserved populations in its service area. The 2016 Community Health Needs Assessment used primary data interviews and surveys; secondary data from local, regional and national health-related sources; and Hospital prevalence data to help the Hospital determine the health needs of the community it serves. Once the data was gathered, the primary issues identified in the Needs Assessment were prioritized by community and Hospital stakeholders, who then selected key issues for the Hospital to address in its 2017-2019 Community Health Plan. The second-year progress on the Community Health Plan is noted below. The narrative describes the issues identified in 2016 and gives an update on the strategies addressing those issues. There is also a description of the identified issues that the Hospital is not addressing.AHK chose two areas of focus for their 2017-2019 Community Health Plan: 1. Access to Care - Preventative; and2. Access to Care - Primary and Behavioral/Mental Health. Priority 1: Access to Care - Preventative 2016 Description of the Issue: AHK recognizes the important impact that access, knowledge and lifestyle have in the health and well-being of an individual. The Hospital strives to increase access to care and create opportunities for community members to lead healthier lives, in part by addressing issues involving preventative care impacted by food insecurity, obesity and maternal and child health. 2018 Update: The AHK Community Health Plan has five desired outcome statements under the Access to Care - Preventative priority. 1. Improve access to healthy and nutritious foods;2. Improve access to knowledge around healthy nutrition and wellness;3. Educate and empower the faith community to promote health within congregations in critical areas;4. Increase access to knowledge of chronic disease self-management practices; and5. Support opportunities that promote knowledge of chronic diseases within the primary service area.Outcome 1: Improve access to healthy and nutritious foodsThe first Regional strategy focuses on supporting food distribution programs within the targeted zip codes. The Region established a partnership in 2017 to help fund a local church program in order to increase its impact. The church had established a fresh food co-op which supplies food pantries throughout the Orange, Osceola, and Seminole tri-county area with healthier options. In 2018, the church partnered with one of the food pantries in the Hospital's targeted zip codes and has established a regular drop-off to provide fresh, nutritious food to the pantry and the people it serves.The second Regional strategy began as a pilot at another AdventHealth hospital in the Central Florida Division South Region, AdventHealth Orlando. The AdventHealth Orlando campus partnered with Second Harvest Food Bank, a local non-profit food bank, in 2017 to begin providing unused food from the AdventHealth Hospital campuses to Second Harvest so this food can be distributed throughout high need areas in the community. Plans are in place to expand the program to AHK in 2019. As a Region, 29,760 meals have been provided through the Second Helpings program in 2018. Outcome 2: Improve access to knowledge around healthy nutrition and wellnessThere are two Regional strategies for this outcome. The Mission: FIT POSSIBLE program is a comprehensive wellness program which brings health and wellness education to schools, churches, and community centers. Health and wellness educators provide education during regular visits, as well as supplemental education for teachers and staff to engage kids in activities that teach them how to be physically and emotionally healthy. Two schools in AHK's target zip codes received this program in 2018 meeting the goal. The second Regional strategy was to provide Nutrition Wellness classes to community members which would help with increasing access to knowledge around nutrition. This program was updated during 2018 and will be deployed in 2019.Outcome 3: Educate and empower the faith community to promote health within congregations in critical areasThe Regional strategy for this outcome is to create a network of faith partners that can promote health through congregational settings. This strategy is funded at a Regional level. The pilot was implemented at another AdventHealth hospital in the Central Florida Division South Region, AdventHealth Orlando. The AdventHealth Orlando campus began developing and sharing best practices to be shared across the South Region. As AHK began to develop programming in Osceola County it was determined that work was already being done in this space. To best allocate resources and avoid duplicating efforts, AHK has been working with a local non-profit to create a pipeline from its patient population to the existing programs. Coordination efforts have exceeded the original timeline, but AHK believes that the partnership will be fully formed soon. Given the expanded timeline the metric was updated to reflect a 2019 deployment on year one reporting.Outcome 4: Increase access to knowledge of chronic disease self-management practicesThe Regional strategy for this outcome is to fund and implement the evidence-based Stanford Chronic Disease Self-Management Program in the targeted zip codes throughout the Region. As AHK planned to implement programming in Osceola County it was determined that work was already being done in this space. To best allocate resources and not duplicate efforts, AHK has been working with a local non-profit to create a pipeline from its patient population to the existing programs. Coordination efforts exceeded the original timeline, but the Hospital believes that the partnership will be fully formed soon. Participation data will begin being tracked once the partnership is complete. Outcome 5: Support opportunities that promote knowledge of chronic diseases within the primary service areaThe Regional strategy included monetary support for the American Heart Association for their disease education efforts. Funding continues to be provided at a Regional level of $500,000 over the course of three years. Since this strategy is implemented strictly as a funding donation on a Regional level, there is not a specific facility metric.**see continuation of footnote
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Group A-Facility 9 -- Central Texas Medical Center Part V, Section B, line 5:
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Central Texas Medical Center (CTMC or the Hospital) is a 170-bed hospital located in San Marcos, Texas. The Hospital's service area consists of Hays County, Caldwell County, and Comal County. In conducting its 2016 Community Health Needs Assessment (CHNA), primary and secondary health data was collected and analyzed. Primary data was gathered based upon input from individuals representing the broad community, as well as low-income, minority, and other medically underserved populations. Primary data input was primarily gathered through the establishment of a Community Health Needs Assessment Committee, community stakeholder surveys, and Public Health input and expertise. The Hospital formed a Community Health Needs Assessment Committee (CHNAC) that included representatives of the community and the Hospital, with a special focus on underserved populations. Many of the CHNAC members were selected because of their direct ties to the underserved and impoverished communities in the Hospitals' primary service area. Key members of the CHNAC included representatives from Texas State University, Student Health Center, the San Marcos Consolidated Independent School District, the San Marcos City Council, the Hays County Commission Court, EL Buen Pastor Methodist Church, and the Schieb Center, a non-profit organization providing mental health services mainly to those without insurance and those on Medicaid. CTMC also gathered primary data through focus groups, interviews, and an online survey. An external party conducted ten interviews and one focus group on behalf of the Hospital to gather input from individuals who represented the broad interests of the community. The key stakeholders included nonprofit leaders, health department authorities, public school leaders, healthcare providers or leaders, elected officials, researchers, people representing distinct geographic areas, and people representing certain ethic/racial groups.
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Group A-Facility 9 -- Central Texas Medical Center Part V, Section B, line 7d:
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The Hospital has adopted a policy that addresses the public posting requirements of the Community Health Needs Assessment. Under this policy, the Community Health Needs Assessment Reports must be posted on the Hospital's website at least until the date the hospital facility has made widely available on its website its two subsequent Community Health Needs Assessment Reports. The Hospital will also make a paper copy of its Community Health Needs Assessment Report available for public inspection upon request and without charge, at least until the date the hospital facility has made available for public inspection its two subsequent Community Health Needs Assessment Reports.
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Group A-Facility 9 -- Central Texas Medical Center Part V, Section B, line 11:
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The information provided below explains how Central Texas Medical Center (CTMC or the Hospital) addressed in 2018 the significant health needs identified in its 2016 Community Health Needs Assessment, and any such needs that were not addressed and the reasons why such needs were not addressed. CTMC conducted a Community Health Needs Assessment in 2016 and adopted an implementation strategy to address the significant health needs identified in the 2016 Community Health Needs Assessment in 2017 prior to May 15, 2017. Adventist Health System/Sunbelt, Inc., d/b/a Central Texas Medical Center, will be referred to in this document as Central Texas Medical Center (CTMC) or "the Hospital". Central Texas Medical Center is part of the Southwest Region of the healthcare system known as AdventHealth. The Southwest Region of AdventHealth includes four hospital facilities.This is the second-year update for Central Texas Medical Center's 2017-2019 Community Health Plan (Implementation Strategy). Central Texas Medical Center developed this Plan and posted it by May 15, 2017 as part of its 2016 Community Health Needs Assessment process.For the development of both the Community Health Needs Assessment and the Community Health Plan/Implementation Strategy, Central Texas Medical Center worked to define and address the needs of low-income, minority and underserved populations in its service area. The 2016 Community Health Needs Assessment used primary data interviews and surveys; secondary data from local, regional and national health-related sources; and Hospital prevalence data to help the Hospital determine the health needs of the community it serves. Once the data was gathered, the primary issues identified in the Needs Assessment were prioritized by community and Hospital stakeholders, who then selected key issues for the Hospital to address in its 2017-2019 Community Health Plan. The second-year progress on the Community Health Plan is noted below. The narrative describes the issues identified in 2016 and gives an update on the strategies addressing those issues. There is also a description of the identified issues that the Hospital is not addressing.Central Texas Medical Center chose six areas of focus for their 2017-2019 Community Health Plan: 1. Primary Care: Timely access (including afterhours care) to Healthcare Professionals, especially primary care; accessing care close to home when care is needed; 2. Healthier Management of Lifestyle: making good choices in the areas of nutrition, weight management and exercise;3. Management of Heart Disease/ Congestive Heart Failure (CHF) and Related Conditions: Prevalence and/or enhanced outpatient management of heart disease/congestive heart failure (CHF) and related conditions/risk factors such as hypertension;4. Management of Diabetes: Prevalence and/or enhanced outpatient management of diabetes; programs to address anticipated growth of diabetes and related conditions;5. Education: Educating the population to better understand the healthcare resources available to them through various channels including those provided by Central Texas Medical Center, Live Oak Health Partners, a physician practice related entity, and other entities and a commitment to helping people (including the underserved) navigate those resources; and 6. Management of Mental and Behavioral Healthcare: Prevalence and/or enhanced management of mental and behavioral healthcare options.Priority 1: Primary Care2016 Description of the Issue: In the Texas counties of Hays and Caldwell, low-income, uninsured adult residents have limited or few options for accessing primary care services. When healthcare is inaccessible, many individuals are forced to forego care or delay care which can lead to avoidable complications or overutilization of care via visits to hospital emergency departments (ED). This places a significant burden on hospital emergency departments within the counties. Patients that are medically screened and treated in an ED setting likely struggle with uncoordinated care and may not have the resources or funding to follow discharge instructions, including access to prescriptions and appropriate follow-up care. Our secondary data showed that Hays County had a significantly lower ratio of primary care physicians per 100,000 population (46.7) than the State of Texas (58.5) or the United States (74.5). As a result, access to primary care is challenging, especially for low-income residents. 2018 Update: CTMC's goal was to increase access to primary care physicians, especially for un/underinsured patients and Medicare and Medicaid beneficiaries. Our goal for 2018 was to recruit at least three primary care physicians to practice in the Live Oak Health Partners' clinics. Live Oak Health Partners is Central Texas Medical Center's employed physician group. Although we did not recruit three primary care physicians, we did recruit one nurse practitioner and expanded access at the Live Oak Health Partners' clinics. In 2018, there were 4,573 more Relative Value Units (RVU) in primary care than in 2017. The clinics were trained on redesigning physician schedule templates in order to create more bandwidth within their schedules. Visits were shortened from 30- or 60-minute time slots to all 20-minute slots making it easier to schedule patients. They also standardized scheduling rules across all the primary care clinics. The plans for 2019 are to add a physician at a clinic in San Marcos and add an Advanced Practice Provider (APP) to the clinic in Kyle for a total of 2 providers. The greatest challenges are staff and provider retention. Our second strategy was to increase capacity at Live Oak Health Partners' Community Clinic so Medicaid/low income/uninsured patients have access to primary care services. Our goal was to provide community outreach activities that increase awareness of the Community Clinic's services and have patients establish Live Oak Health Partners' Community Clinic as their medical home. Our goal in 2018 was to have 5,100 patient encounters at the Community Clinic and we exceeded this number with a total of 7,889 patient encounters. Our third strategy was to expand primary care access at the Live Oak Health Partners' Walk-In Clinic and increase the number of patients declaring the physician at Live Oak Health Partners' Walk-In Clinic as their primary care provider. There were some transitions within the Live Oak Walk-In Clinic, so we focused our efforts on patients establishing the Walk-In Clinic as their primary care home versus establishing with a specific provider. Our goal in 2018 was to have 300 new patients declaring the Live Oak Health Partners' Walk-In Clinic as their primary care home and we had a total of 1,213 new patients establish with the Clinic. Moving forward, we will measure the number of new patients establishing with the Walk-In Clinic versus establishing with a specific provider.Our fourth strategy was to improve access to those with limited mobility or lack of transportation. Our goal was to work with Texas State University to set-up a program using students to drive patients to medical appointments. Our 2018 goal was to expand this program to at least 2 service lines dependent on the results of the pilot program in 2017. At the conclusion of the pilot program, it was discovered that the grant for the program had been exhausted. The program originated within Central Texas Medical Center's Physical Therapy and Rehabilitation department and in 2018, Central Texas Medical Center's Physical Therapy and Rehabilitation department was not able to effectively manage the program. The Live Oak Health Partners' Community Clinic picked up the program and is working with Texas State University. However, it has been slow getting the program off the ground. The biggest challenge is a decrease in patients requesting rides to medical appointments. **see continuation of footnote
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Group A-Facility 8 -- AdventHealth Apopka Part V, Section B, line 5:
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AdventHealth Apopka (AHApk or the Hospital) is one of seven campuses that operate under a single hospital license. All seven campuses, collectively, are known as AdventHealth's Central Florida Division South Region. The Central Florida Division South Region's seven campuses are in the Central Florida counties of Seminole, Orange, and Osceola. AHApk is located in Orange County and its primary service area encompasses Northwest Orange County with the cities of Apopka and Zellwood as it main servicing jurisdictions. AdventHealth Apopka conducted its 2016 Community Health Needs Assessment (CHNA) in two parts: a regional health needs assessment for four counties in Central Florida (Lake, Orange, Osceola and Seminole) (a sister hospital is located in Lake County, Florida and was a participant in the regional health needs assessment) and a separate health needs assessment focused on each of the seven separate Hospital campuses in the South Region. The 2016 CHNA conducted for AHApk was built on input from people representing the broad and local community, as well as low-income, minority and other medically underserved populations. This input was solicited throughout 2016, and was gathered and considered in multiple ways as described below.AHApk had a Community Health Needs Assessment Committee (CHNAC) that included representatives from the Hospital and community with a special focus on underserved populations within AHApk's community/service area. The following organizations participated in AHApk's CHNAC and specifically represented low-income, minority and other medically underserved populations:Apopka Ministerial Alliance - an alliance that brings together the leadership from the faith communities that make up Apopka;City of Winter Garden - Winter Garden is adjacent to the city of Apopka;Matthew's Hope Ministries - a non-profit organization that works to transform the lives of individuals experiencing homelessness; and Shepard's Hope - a free and charitable clinic that provides care to the underinsured and uninsured. To solicit input from the broad community, primary data was also gathered through consumer surveys, provider surveys, and community conversations. Over 1,200 consumer surveys were compiled and analyzed. Survey data was scanned for themes based only on the responses of those from the zip codes included in AHApk's primary service area. Provider surveys were gathered from 145 participants. Six community conversation sessions took place during 2016 with a total of 102 participants.
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Group A-Facility 8 -- AdventHealth Apopka Part V, Section B, line 7d:
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The Hospital has adopted a policy that addresses the public posting requirements of the Community Health Needs Assessment. Under this policy, the Community Health Needs Assessment Reports must be posted on the Hospital's website at least until the date the hospital facility has made widely available on its website its two subsequent Community Health Needs Assessment Reports. The Hospital will also make a paper copy of its Community Health Needs Assessment Report available for public inspection upon request and without charge, at least until the date the hospital facility has made available for public inspection its two subsequent Community Health Needs Assessment Reports.
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Group A-Facility 8 -- AdventHealth Apopka Part V, Section B, line 11:
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The information provided below explains how AdventHealth Apopka (AHApk or the Hospital) addressed in 2018 the significant health needs identified in its 2016 Community Health Needs Assessment, and any such needs that were not addressed and the reasons why such needs were not addressed. AHApk conducted a Community Health Needs Assessment in 2016 and adopted an implementation strategy to address the significant health needs identified in the 2016 Community Health Needs Assessment in 2017 prior to May 15, 2017. Adventist Health System/Sunbelt, Inc. d/b/a AdventHealth Apopka will be referred to in this document as AdventHealth Apopka (AHApk) or "The Hospital". In January of 2019, every wholly-owned entity across the organization adopted the AdventHealth system brand. The identity has been unified to represent the full continuum of care the system has to offer. Throughout this report, the Hospital will be referred to as AdventHealth Apopka. Any reference to the 2016 Community Health Needs Assessment (CHNA) or 2017 Community Health Plan (CHP) will utilize the new name for consistency.AHApk is part of the Central Florida Division South Region of AdventHealth. The South Region of AdventHealth's Central Florida Division includes seven hospital facilities. The South Region has several Region wide initiatives that are implemented at every campus in its service areas. This work is captured by the indicator "The Region(al)" to highlight this is a Regional strategy or service available at all campuses. There are also strategies specific to the Apopka campus that are outlined below. This work is captured by the indicator "The Hospital" to highlight the outcomes and initiatives which are serving the community in AHApk's service area.This is the second-year update for AHApk's 2017-2019 Community Health Plan (Implementation Strategy). AHApk developed this Plan and posted it by May 15, 2017 as part of its 2016 Community Health Needs Assessment process.For the development of both the Community Health Needs Assessment and the Community Health Plan (Implementation Strategy), AHApk worked to define and address the needs of low-income, minority and underserved populations in its service area. The 2016 Community Health Needs Assessment used primary data interviews and surveys; secondary data from local, regional and national health-related sources; and Hospital prevalence data to help the Hospital determine the health needs of the community it serves. Once the data was gathered, the primary issues identified in the needs assessment were prioritized by community and Hospital stakeholders, who then selected key issues for the Hospital to address in its 2017-2019 Community Health Plan. The second-year progress on the Community Health Plan is noted below. The narrative describes the issues identified in 2016 and gives an update on the strategies addressing those issues. There is also a description of the identified issues that the Hospital is not addressing.AHApk chose two areas of focus for their 2017-2019 Community Health Plan: 1. Access to Care - Preventative; and2. Access to Care - Primary and Behavioral/Mental Health. Priority 1: Access to Care - Preventative 2016 Description of the Issue: AHApk recognizes the important impact that access, knowledge and lifestyle have in the health and well-being of an individual. The Hospital strives to increase access to care and create opportunities for community members to lead healthier lives, in part by addressing issues involving preventative care impacted by food insecurity, obesity and maternal and child health.2018 Update: The AHApk Community Health Plan has five desired outcome statements under the Access to Care - Preventative priority. 1. Improve access to healthy and nutritious foods;2. Improve access to knowledge around healthy nutrition and wellness;3. Educate and empower the faith community to promote health within congregations in critical areas;4. Increase access to knowledge of chronic disease self-management practices; and5. Support opportunities that promote knowledge of chronic diseases within the primary service area.Outcome 1: Improve access to healthy and nutritious foodsThe first Regional strategy focuses on supporting food distribution programs within the targeted zip codes. The Region established a partnership in 2017 to help fund a local church program in order to increase its impact. The church had established a fresh food co-op which supplies food pantries throughout the Orange, Osceola, and Seminole tri-county area with healthier options. In 2018, the church partnered with one of the food pantries in the Hospital's targeted zip codes and has established a regular drop-off to provide fresh, nutritious food to the pantry and the people it serves. The second Regional strategy began as a pilot at another AdventHealth hospital in the Central Florida Division South Region, AdventHealth Orlando. The AdventHealth Orlando campus partnered with Second Harvest Food Bank, a local non-profit food bank, in 2017 to begin providing unused food from the AdventHealth Hospital campuses to Second Harvest so this food can be distributed throughout high need areas in the community. This initiative, entitled the "Second Helping" program, is being expanded across all campuses, including AHApk. For 2018, there are no specific metrics for the Apopka Campus. The program has provided meals for 29,760 people on a Regional level from 2017 through 2018, which has exceeded the Regional goal.Outcome 2: Improve access to knowledge around healthy nutrition and wellnessThere is one Regional strategy for this outcome. The Mission: FIT POSSIBLE program is a comprehensive wellness program which brings health and wellness education to schools, churches, and community centers. Health and wellness educators provide education during regular visits, as well as supplemental education for teachers and staff to engage kids in activities that teach them how to be physically and emotionally healthy. Three schools in AHApk's target zip codes received this program which surpassed the Hospital goal of two schools.Outcome 3: Educate and empower the faith community to promote health within congregations in critical areasThe Regional strategy for this outcome is to create a network of faith partners that can promote health through congregational settings. This strategy is funded at a Regional level. The pilot was implemented at another AdventHealth hospital in the Central Florida Division South Region, AdventHealth Orlando. The AdventHealth Orlando campus began developing and sharing best practices to be shared across the South Region of AdventHealth. AHApk began establishing relationships with numerous faith partners in the Apopka community and identified two potential churches to partner with in 2018. Once a partnership agreement is finalized, AHApk will measure the number of congregations in the faith network as well as the number of health promotion activities for the AHApk community.Outcome 4: Increase access to knowledge of chronic disease self-management practicesThe Regional strategy for this outcome is to fund and offer the evidence-based Stanford Chronic Disease Self-Management Program in targeted zip codes throughout the Region. AHApk worked to implement the program in mid-2018 for the Apopka community. There was a less than anticipated response even with attempts to create an internal pipeline for the program from Hospital patients. The strategy was adjusted to offer the program at local community centers and churches rather than on the Hospital campuses which has helped to increase participation.Outcome 5: Support opportunities that promote knowledge of chronic diseases within the primary service areaThe Regional strategy included monetary support for the American Heart Association for their disease education efforts. Funding continues to be provided at a Regional level of $500,000 over the course of three years. Since this strategy is implemented strictly as a funding donation on a Regional level, there is not a specific facility metric.As the Hospital looks at the successes and challenges that have come from its second year of implementation of the 2017 Community Health Plan, there are opportunities to better define strategies and expand outcomes to better serve its target populations. There are ongoing conversations and plans will be updated as needed. The Hospital collaborates with multiple community partners on the identified priorities. These partners include, but are not limited to, county health departments, federally qualified healthcare clinics, faith communities, and numerous non-profit entities. **see continuation of footnote
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Group A-Facility 10 -- AdventHealth Wauchula Part V, Section B, line 5:
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AdventHealth Sebring operates one hospital facility in Wauchula in Hardee County in Florida under a single license. AdventHealth Wauchula (AHW or the Hospital) is designated by the state of Florida as a Critical Access Hospital. The Hospitals' primary service area is comprised of three zip codes, two of which are located in Hardee County. In conducting its 2016 Community Health Needs Assessment (CHNA), primary and secondary health data was collected and analyzed. Primary data was gathered based upon input from individuals representing the broad community, as well as low-income, minority, and other medically underserved populations. Primary data input was primarily gathered through the establishment of a Community Health Needs Assessment Committee, community stakeholder surveys, and Public Health input and expertise. The Hospital formed a Community Health Needs Assessment Committee (CHNAC) that included representatives of the community and the Hospital, with a special focus on underserved populations. Many of the CHNAC members were selected because of their direct ties to the underserved and impoverished communities in the Hospitals' primary service area. Key members of the CHNAC included representatives from Central Florida Health Care, a local federally qualified health center, Nu-Hope Elder Care Services, Inc., a senior social service organization, Healthy Start Wauchula, Redlands Christian Migrant Association, an organization providing childcare and early education for children of migrant farm workers and rural, low-income families, Samaritan's Touch, a health clinic for the uninsured, Heartland Rural Health Network for low-income and minority populations, and the Hardee County Department of Health. AdventHealth Sebring also gathered primary data through the utilization of a stakeholder survey. This stakeholder survey was distributed to and completed by most of the members of the CHNAC and members of the community at large. Various sources of secondary data were reviewed to understand the larger issues plaguing the Hospitals' primary service area.
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Group A-Facility 10 -- AdventHealth Wauchula Part V, Section B, line 7d:
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The Hospital has adopted a policy that addresses the public posting requirements of the Community Health Needs Assessment. Under this policy, the Community Health Needs Assessment Reports must be posted on the Hospital's website at least until the date the hospital facility has made widely available on its website its two subsequent Community Health Needs Assessment Reports. The Hospital will also make a paper copy of its Community Health Needs Assessment Report available for public inspection upon request and without charge, at least until the date the hospital facility has made available for public inspection its two subsequent Community Health Needs Assessment Reports.
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Group A-Facility 10 -- AdventHealth Wauchula Part V, Section B, line 11:
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The information provided below explains how AdventHealth Wauchula (AdventHealth Wauchula or the Hospital) addressed in 2018 the significant health needs identified in its 2016 Community Health Needs Assessment, and any such needs that were not addressed and the reasons why such needs were not addressed. The Hospital conducted a Community Health Needs Assessment in 2016 and adopted an implementation strategy to address the significant health needs identified in the 2016 Community Health Needs Assessment in 2017 prior to May 15, 2017. Adventist Health System/Sunbelt, Inc. d/b/a AdventHealth Wauchula will be referred to in this document as AdventHealth Wauchula or "The Hospital". In January of 2019, every wholly-owned entity across our organization adopted the AdventHealth system brand. Our identity has been unified to represent the full continuum of care our system offers. Throughout this report, we will refer to our hospital by AdventHealth Wauchula. Any reference to our 2016 Community Health Needs Assessment (CHNA) or 2017 Community Health Plan (CHP) will utilize our new name for consistency.AdventHealth Wauchula is part of the West Florida Division of AdventHealth. The West Florida Division includes 11 hospital facilities.This is the second-year update for AdventHealth Wauchula's 2017-2019 Community Health Plan (Implementation Strategy). AdventHealth Wauchula developed this plan and posted it by May 15, 2017 as part of its 2016 Community Health Needs Assessment process.For the development of both the Community Health Needs Assessment and the Community Health Plan/Implementation Strategy, AdventHealth Wauchula worked to define and address the needs of low-income, minority and underserved populations in its service area. The 2016 Community Health Needs Assessment used primary data interviews and surveys; secondary data from local, regional and national health-related sources; and Hospital prevalence data to help the Hospital determine the health needs of the community it serves. Once the data was gathered, the primary issues identified in the Needs Assessment were prioritized by community and Hospital stakeholders, who then selected key issues for the Hospital to address in its 2017-2019 Community Health Plan. The second-year progress on the Community Health Plan is noted below. The narrative describes the issues identified in 2016 and gives an update on the strategies addressing those issues. There is also a description of the identified issues that the Hospital is not addressing.AdventHealth Wauchula chose five areas of focus for its 2017-2019 Community Health Plan: 1. Diabetes2. Obesity/Nutrition3. Access to Primary Care4. Heart Disease & Stroke (High Blood Pressure & Cholesterol)5. Teen Pregnancy PreventionPriority 1: Diabetes2016 Description of the Issue: 12.3 percent of the Hospital's primary service area (PSA) adults, aged 20 and older, have been diagnosed with diabetes. This is higher than the state of Florida average of 8.89 percent. The health department is no longer providing Diabetes Self-Management classes. Pre-Diabetes education is also lacking in Hardee County.2018 Update: The Morning Mile program is a before-school walking/running program sponsored by the American Diabetes Association (ADA), that gives children a chance to start each day in an active way.The intervention was a pilot program, to include Title 1 Schools in the Morning Mile (walking) program in collaboration with the ADA. This intervention aimed to increase activity level and nutrition education among students at Title 1 schools. The ADA in partnership with Fitzness International, LLC oversees the management of the Morning Mile (MM) program in SW Florida. The ADA implements and manages the program in schools on behalf of sponsors and adds a nutrition education component to increase its impact on school children. Hardee County struggled to identify a partner school for implementation in 2018. Moving forward, the West Florida Division will be re-evaluating this intervention and working to identify partners and better ways to track data.A second intervention, added in 2018, includes offering free, 3-hour Pre-diabetes classes at the Hospital and in the community. These classes are open to the public and offered by the Diabetes Center. Community partners have various offerings of diabetes self-management education for those already diagnosed, but no pre-diabetes programs. Lack of transportation to attend classes continues to be a concern, and it has been difficult, historically, to entice residents to attend health lectures or classes. In 2018, a total of two classes were held with a total of 13 attendees which was slightly less than the goal of three total classes. Classes were advertised in a new Hospital publication that lists all the classes and fitness group exercise offered at local AdventHealth Wellness Centers and distributed to local physician offices. As of May 2019, classes are listed on the website for our Hospital. Diabetes Center instructors also visited physician offices to speak with local health care providers about the program. Priority 2: Obesity/Nutrition2016 Description of the Issue: 34.6 percent of adults aged 18 and older self-report they have a body mass Index between 25.0 and 30.0 (overweight). In the PSA, 33.4 percent of adults aged 20 and older self-reported no leisure time for activity.2018 Update: Strategies for this goal included offering free CREATION Health class series to the community, increasing the number of staff members or others trained to teach the series, and continuing to offer the Food is Health (FIH) program. CREATION Health (CH) (based on the eight principles of Choice, Rest, Environment, Activity, Trust, Interpersonal Relationships, Outlook, and Nutrition) is a faith-based, 8-session, wellness program offering lifestyle seminars and training programs for those who want to live healthier and happier lives. These seminars were to be hosted by local faith congregations identified by existing professional relationships with the Chaplains at AdventHealth Wauchula. The Wauchula Seventh-Day Adventist (SDA) Church sent two delegates to the West Florida Division CREATION Health "Train the Trainer" Seminar hosted by the Mission and Ministry/Community Development departments. The delegates received a single CH Leadership kit valued at $350. The CH Kit contains CH Seminar Topic Power Point, CH Topic Videos, CH Leadership Manual, Small Group Discussion Guide, Seminar Personal Study Guide, and Participant Pre-Post Self Assessments. The AdventHealth West Florida Division also sponsors free pre- and post-bio-metric screenings (blood pressure, blood sugar, and body mass index) and nursing services for all CH programs that would in turn be implemented in the local congregations. No CREATION Health series were offered in Hardee County in 2018 due to the church completing a move into a new building during 2018. The Wauchula SDA Church has completed this transition into their new building and conversations have begun about offering classes in 2019.AdventHealth Wauchula partnered with Central Florida Health Care, the Florida Department of Health (Hardee County), the Senior Connection Center, the University of Florida IFAS, and the Health Services Advisory Group to implement the Food is Health program. Participants at each session received nutrition education and a ten-dollar voucher to redeem at the Hospital's Food is Medicine food truck, filled with fresh fruits and vegetables.The Food is Health program (formally known as Food is Medicine) has been greatly appreciated by the targeted population. Blood sugar levels were measured for each participant before and after each educational series and 66 percent of participants had reduced blood sugar levels following education. The Food is Health (FiH) program, during its planning stages, was a great way to bring together groups/agencies that offered programs to the community, but operated in silos, unaware of what other groups were doing. The FiH program continues to grow and will be moved to other underserved areas, as they are identified.In addition, the key to success of the FiH program has been partnerships. The Hospital cannot run this program without strong partnerships with health education providers, local fresh produce vendors, and other community-based organizations who are the boots on the ground addressing social determinants of health.**see continuation of footnote
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Part V, Section B, Line 7a
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Each hospital facility's CHNA report was made widely available through the following websites:Facility 1 -- AdventHealth Hospital Orlandohttps://www.adventhealth.com/community-health-needs-assessmentsFacility 2 -- AdventHealth Altamonte Springshttps://www.adventhealth.com/community-health-needs-assessmentsFacility 3 -- AdventHealth Celebrationhttps://www.adventhealth.com/community-health-needs-assessmentsFacility 4 -- AdventHealth East Orlandohttps://www.adventhealth.com/community-health-needs-assessmentsFacility 5 -- AdventHealth Winter Parkhttps://www.adventhealth.com/community-health-needs-assessmentsFacility 6 -- AdventHealth Kissimmeehttps://www.adventhealth.com/community-health-needs-assessmentsFacility 7 -- AdventHealth Sebringhttps://www.adventhealth.com/community-health-needs-assessmentsFacility 8 -- AdventHealth Apopkahttps://www.adventhealth.com/community-health-needs-assessmentsFacility 9 -- Central Texas Medical Centerhttp://www.ctmc.org/about-us/community-benefitFacility 10 -- AdventHealth Wauchulahttps://www.adventhealth.com/community-health-needs-assessmentsFacility 11 -- AdventHealth Lake Placidhttps://www.adventhealth.com/community-health-needs-assessments
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Part V, Section B, Line 10a
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Each hospital facility's most recently adopted implementation strategy was made widely available through the following websites:Facility 1 -- AdventHealth Hospital Orlandohttps://www.adventhealth.com/community-health-needs-assessmentsFacility 2 -- AdventHealth Altamonte Springshttps://www.adventhealth.com/community-health-needs-assessmentsFacility 3 -- AdventHealth Celebrationhttps://www.adventhealth.com/community-health-needs-assessmentsFacility 4 -- AdventHealth East Orlandohttps://www.adventhealth.com/community-health-needs-assessmentsFacility 5 -- AdventHealth Winter Parkhttps://www.adventhealth.com/community-health-needs-assessmentsFacility 6 -- AdventHealth Kissimmeehttps://www.adventhealth.com/community-health-needs-assessmentsFacility 7 -- AdventHealth Sebringhttps://www.adventhealth.com/community-health-needs-assessmentsFacility 8 -- AdventHealth Apopkahttps://www.adventhealth.com/community-health-needs-assessmentsFacility 9 -- Central Texas Medical Centerhttp://www.ctmc.org/about-us/community-benefitFacility 10 -- AdventHealth Wauchulahttps://www.adventhealth.com/community-health-needs-assessmentsFacility 11 -- AdventHealth Lake Placidhttps://www.adventhealth.com/community-health-needs-assessments
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Part V, Section B, Line 16a-16c
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Each hospital facility's FAP, FAP application form and plain language summary of the FAP was made widely available through the following websites:Facility 1 -- AdventHealth Orlandohttps://www.adventhealth.com/legal/financial-assistanceFacility 2 -- AdventHealth Altamonte Springshttps://www.adventhealth.com/legal/financial-assistanceFacility 3 -- AdventHealth Celebrationhttps://www.adventhealth.com/legal/financial-assistanceFacility 4 -- AdventHealth East Orlandohttps://www.adventhealth.com/legal/financial-assistanceFacility 5 -- AdventHealth Winter Park https://www.adventhealth.com/legal/financial-assistanceFacility 6 -- AdventHealth Kissimmeehttps://www.adventhealth.com/legal/financial-assistanceFacility 7 -- AdventHealth Sebringhttps://www.adventhealth.com/legal/financial-assistanceFacility 8 -- AdventHealth Apopkahttps://www.adventhealth.com/legal/financial-assistanceFacility 9 -- Central Texas Medical Centerhttps://www.ctmc.org/patients-visitors/after-my-stay/financial-assistanceFacility 10 -- AdventHealth Wauchulahttps://www.adventhealth.com/legal/financial-assistanceFacility 11 -- AdventHealth Lake Placidhttps://www.adventhealth.com/legal/financial-assistance
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Part V, Section B, Line 11 Continuation of Footnote
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Group A-Facility 1 -- AdventHealth OrlandoDescription of CHNA Significant Needs ContinuedOutcome 6: Support opportunities that promote knowledge of chronic diseases within the primary service areaThe Regional strategy included monetary support for the American Heart Association for their disease education efforts. Funding continues to be provided at a Regional level of $500,000 over the course of three years. Since this strategy is implemented strictly as a funding donation on a Regional level, there is not a specific facility metric.As the Hospital looks at the successes and challenges that have come from its second year of implementation of the 2017 Community Health Plan, there are opportunities to better define strategies and expand outcomes to better serve its target populations. There are ongoing conversations and plans will be updated as needed. The Hospital collaborates with multiple community partners on the identified priorities. These partners include, but are not limited to, county health departments, federally qualified healthcare clinics, faith communities, and numerous non-profit entities. The biggest challenge that the Hospital has identified with this priority is aligning available programs with strong foundations and adequate resources for deployment.Priority 2: Access to Care - Primary and Behavioral/Mental Health 2016 Description of the Issue: AHO recognizes the important impact that access, knowledge and lifestyle have in the health and well-being of an individual. The Hospital strives to increase access to primary and behavioral/mental health care. The approach for the priority involves addressing affordability and access to appropriate-level care utilizing care navigation and coordination.2018 Update: The AHO Community Health Plan has four desired outcomes under the Access to Care - Primary and Behavioral/Mental Health priority. 1. Increase access to primary care services in Orange County;2. To increase access to primary care in Orange County by supporting community partners;3. Participate in strategic processes that combat the heroin epidemic; and4. Provide behavioral health resources for the uninsured.Outcome 1: Increase access to primary care services in Orange CountyStrategies were developed on both a Regional and facility level to increase access to care. The first strategy involves maintaining the Orlando Community Medicine Clinic, a clinic run by AHO to serve uninsured residents in Orange County. The clinic is funded by The Region. The metric for this strategy has a goal of the number of patients seen. The Hospital exceeded the goal of serving 4,000 patients with a total of 5,785 patients seen in 2018. The second Regional strategy was to connect residents to the Community Care program. The Community Care Program is a Regional initiative which focuses on clinically stabilizing patients in the community environment while addressing root causes (often social determinant based) of uninsured high utilizers of care with complex diagnoses. The Region funds the Community Care Program which enrolled 61 patients from the target population in the AHO area, surpassing the goal of 37. Another aspect of increasing access, which was implemented in 2018, has been to utilize a Care Navigation team across the Region to connect uninsured patients to permanent medical homes through a partnership with local federally qualified healthcare clinics. The team assists with identifying and scheduling appointments for patients in order to ensure follow-up care is accessible. In 2018, 29,830 appointments were scheduled for Orange County residents, which surpassed the goal of 4,000.The Region has continued to fund the AdventHealth Transitions Clinic (also known as the Trina Hidalgo Heart Care Center). This clinic provides follow-up care for cardiac issues to the uninsured who lack primary care. All funding is provided at a Regional level. The clinic serves Orange, Osceola, Seminole, and Lake County residents. The current tracking structure for the clinic does not allow for extraction of metrics by county at this time. In 2018, 314 patients were seen for a total of 3,889 visits throughout the Region.The Region also continued to fund and staff the AdventHealth Transitions Lung Clinic. This clinic provides care for underinsured and uninsured who are impacted by respiratory issues. The current tracking structure for the clinic does not allow for extraction of metrics by county at this time. In 2018, 1,853 patients were served throughout the Region.Outcome 2: To increase access to primary care in Orange County by supporting community partnersThe Regional strategy for this outcome was to provide monetary support to three different organizations that provide health care to uninsured and underinsured residents of Orange and/or Seminole County. Although they only appear on the AHO plan, they do impact multiple AdventHealth facilities. AdventHealth provided funding to the following partners who are helping to provide care to the target population in Orange County as well as throughout the Region.1. Shepard's Hope received $100,000 toward operation of their free clinics to provide access to free high quality, compassionate medical care.2. Grace Medical Home received $110,000 toward operations to continue being a place for Central Florida's most underserved residents to enjoy the benefit of quality, comprehensive, ongoing healthcare. 3. Health Care Center for the Homeless received $100,000 toward operations to continue their commitment to providing for the health care needs of the homeless and uninsured residents of Orlando, Florida and surrounding areas.Outcome 3: Participate in strategic processes that combat the heroin epidemicThe Regional strategy for this outcome was to actively participate in the Orange County Heroin Task Force in collaboration with the Orange County Government. This collaboration resulted in a grant that is being used to fund two navigator positions in the county's busiest emergency departments. The focus of these navigators is to help establish and coordinate substance abuse treatment for individuals who are brought into the emergency departments. This one-year strategy is complete and the navigators have been established in the Hospital. Outcome 4: Provide behavioral health resources for the uninsuredThere are two Regional strategies for this outcome statement. Both are funded Regionally. The first is to provide sponsorship dollars to the Outlook Clinic for Depression and Anxiety. The Outlook Clinic for Depression and Anxiety is a collaboration with the Mental Health Association, Orange County Government, UCF Social Work Department and additional partners. AHO donated $450,000 in 2018 to help meet the needs of uninsured residents in Orange County. The Region provides an annual $1,440,663 donation to Aspire Behavioral Health. Aspire Behavioral Health provides a full range of behavioral healthcare services designed to meet the diverse needs of the community including both inpatient and outpatient services. The funding increases capacity for Aspire Behavioral Health to operate beds that would have been closed otherwise due to funding cuts. AHO collaborates with multiple community partners on the priorities identified. These partners include, but are not limited to, county health departments, federally qualified healthcare clinics, faith communities and numerous non-profit entities. The greatest challenge identified in the work for this priority has been to recognize and break down silos. Often, it has been found that multiple organizations are working on similar initiatives. The Hospital is striving to act as a convener between partners to create alignments to better utilize resources. Community Needs Not Chosen by AdventHealth Orlando:The primary and secondary data in the Community Health Needs Assessment identified multiple community issues. The Hospital and community stakeholders used the following criteria to narrow the larger list to the priority areas noted above:1. How acute is the need? (based on data and community concern)2. What is the trend? Is the need getting worse?3. Does the Hospital provide services that relate to the priority? 4. Is someone else - or multiple groups - in the community already working on this issue? 5. If the Hospital were to address this issue, are there opportunities to work with community partners? **see continuation of footnote
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Part V, Section B, Line 11 Continuation of Footnote
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Group A-Facility 1 -- AdventHealth OrlandoDescription of CHNA Significant Needs Continued Based on this prioritization process, the Hospital did not choose the following community issues:1. High rates of substance abuse: This issue was not chosen because addiction is understood to be a component of mental health. If AHO can positively affect access to mental health services, a component of the top priority chosen, this may also affect rates of substance abuse.2. Homelessness: While homelessness is a serious issue in Central Florida, the issue was not chosen because AHO is already working with community partners, including the Regional Commission on Homelessness, on this issue. In late 2014, the Hospital donated $6 million to the Commission's Housing First initiative. 3. Lack of affordable housing: This issue was not chosen because the Hospital does not have the resources to effectively address this need. 4. Poverty: This issue was not chosen because the Hospital does not have the resources to effectively address this need.5. Asthma: While asthma did emerge as a serious health concern in the area assessed, the Hospital did not choose this as a top priority because if the community has access to preventative and primary care, a component of the top priority chosen, this may also affect the rates of asthma. 6. Sexually transmitted infections (STIs): This issue was not chosen as a top priority because while the Hospital has the means to treat STIs, it does not have the resources to effectively prevent them. Additionally, if the community has access to preventative and primary care, a component of the top priority chosen, this may affect the rates of STIs.7. Diabetes in specific populations: This issue was not chosen specifically because it falls in the category of chronic disease, which relates to the top priority chosen. As AHO develops its Community Health Plan, it will factor in the higher prevalence of diabetes in minority populations. 8. Infant mortality in specific populations: This issue was not chosen specifically because it falls in the category of maternal and child health, which relates to the top priority chosen. As AHO develops its Community Health Plan, it will factor in the higher prevalence of infant mortality in minority populations.
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Group A-Facility 2 -- AdventHealth Altamonte SpringsDescription of CHNA Significant Needs Continued Outcome 5: Increase access to knowledge of chronic disease self-management practicesThe Regional strategy for this outcome is to fund and implement the evidence-based Stanford Chronic Disease Self-Management Program in its targeted zip codes throughout the Region. AHAlt worked to implement the program in mid-2018 for the target zip codes for the Hospital. There was a less than anticipated response even with attempts to create an internal pipeline for the program from Hospital patients. The strategy was adjusted to offer the program at local community centers and churches rather than on the Hospital campuses. This shift to community locations has increased participation, although still below the goal. This Regional strategy will continue in 2019 with this program being offered in community locations.Outcome 6: Support opportunities that promote knowledge of chronic diseases within the primary service areaThe Regional strategy included monetary support for the American Heart Association for their disease education efforts. Funding continues to be provided at a Regional level of $500,000 over the course of three years. Since this strategy is implemented strictly as a funding donation on a Regional level, there is not a specific facility metric.As the Hospital looks at the successes and challenges that have come from its second year of implementation of the 2017 Community Health Plan, there are opportunities to better define strategies and expand outcomes to better serve its target populations. There are ongoing conversations and plans will be updated as needed. The Hospital collaborates with multiple community partners on the identified priorities. These partners include, but are not limited to, county health departments, federally qualified healthcare clinics, faith communities, and numerous non-profit entities. The biggest challenge that the Hospital has identified with this priority is aligning available programs with strong foundations and adequate resources for deployment.Priority 2: Access to Care - Primary and Mental Health 2016 Description of the Issue: AHAlt recognizes the important impact that access, knowledge and lifestyle have in the health and well-being of an individual. The Hospital strives to increase access to primary and mental health care. The approach for the priority involves addressing affordability and access to appropriate-level care utilizing care navigation and coordination.2018 Update: The AHAlt Community Health Plan has four desired outcomes under the Access to Care - Primary and Mental Health priority. 1. Increase access to primary care services in Seminole County;2. Reduce emergency department readmissions;3. Maintain access to behavioral health services for victims of child abuse; and4. Provide behavioral health resources for the uninsured.Outcome 1: Increase access to primary services in Seminole CountyThe Regional approach to increasing access has grown to include four Regional strategies due to the complexity of the issue. The first Regional strategy is to continue to fund the AdventHealth Transitions Clinic (also known as the Trina Hidalgo Heart Care Center). This clinic provides follow-up care for cardiac issues to the uninsured who lack primary care. All funding is provided at a Regional level. The clinic serves Orange, Osceola, Seminole, and Lake County residents. The current tracking structure for the clinic does not allow for extraction of metrics by county at this time. In 2018, 314 patients were seen for a total of 3,889 visits across the Region.The Region also continued its funding of the AdventHealth Transitions Lung Clinic. This clinic provides care for underinsured and uninsured who are impacted by respiratory issues. This funding is provided at the Regional level and will be tracked moving forward on the AdventHealth Orlando plan. In 2018, 1,853 patients were served throughout the Region.The Community Care Program is a Regional initiative which focuses on clinically stabilizing patients in the community environment while addressing root causes (often social determinant based) of uninsured high utilizers of care with complex diagnoses. The Region funds the Community Care Program which enrolled 28 patients from the target population across the AHAlt area in 2018. The program was introduced during the 2018 year, which included development and implementation. Although the program saw less patients than originally estimated (the goal being 37), the Region has predicted that goals will be met in future years based on the progress in 2018.Another aspect of increasing access which was implemented in 2018 has been to utilize a Care Navigation team across the Region to connect uninsured patients to permanent medical homes through a partnership with local federally qualified healthcare clinics. The team assists with identifying and scheduling appointments for patients in order to ensure follow-up care is accessible. In 2018, 5,983 appointments were scheduled for Seminole County residents, which surpassed the goal of 4,000.Outcome 2: Reduce Emergency Department ReadmissionsThe Region funded the Community Paramedic Program which has been implemented at the AHAlt facility. The Community Paramedic Program provides a paramedic to help navigate the care of chronic patients for thirty days after discharge. The metric measured is the reduction in percentage of visits from chronic patients. A reduction of visits was seen in 16.67 percent of patients, which was slightly less than the goal of 20 percent. The main challenge for 2018 was a shortage of staff to meet the needs of the target population. This initiative will continue with Regional support and continued implementation at the Hospital campus.Outcome 3: Maintain access to behavioral health services for victims of child abuse The Regional strategy for this priority focused on providing monetary support to the Kid's House. Kid's House strives to serve victims of child abuse through offering coordinated services in a safe, child-friendly environment from report and investigation through treatment and resolution. The Regional funding totaled $400,000 in 2018. AHAlt also provides additional support through in-kind support of Kid's House initiatives as the closest hospital in the Region to the organization. This partnership will continue on both a Regional and Hospital level in 2019.Outcome 4: Provide behavioral health resources for the uninsuredThis Regional strategy includes partnering with Aspire Health Partners (Aspire). Aspire is a nonprofit which provides a full continuum of behavioral healthcare services across Central Florida Counties. The Region provides funding to enhance the capacity of Aspire to serve the community. The funding has become a necessity in order for Aspire to continue servicing the community due to behavioral health funding cuts. Although measured on a Regional level, the funding helps to serve patients for all of the Region's hospitals, including AHAlt.AHAlt collaborates with multiple community partners on its identified priorities. Partners include, but are not limited to, county health departments, federally qualified healthcare clinics, faith communities and numerous non-profit entities. The greatest challenge the Hospital has identified in the work for this priority has been to recognize and break down silos. Often the Hospital has found that multiple organizations are working on similar initiatives. The Hospital is striving to act as a convener between partners to create alignments and better utilize resources.Community Needs Not Chosen by AdventHealth Altamonte The primary and secondary data in the Community Health Needs Assessment identified multiple community issues. Hospital and community stakeholders used the following criteria to narrow the larger list to the priority areas noted above:1. How acute is the need? (based on data and community concern)2. What is the trend? Is the need getting worse?3. Does the Hospital provide services that relate to the priority? 4. Is someone else - or multiple groups - in the community already working on this issue? 5. If the Hospital were to address this issue, are there opportunities to work with community partners? **see continuation of footnote
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Part V, Section B, Line 11 Continuation of Footnote
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Group A-Facility 2 -- AdventHealth Altamonte SpringsDescription of CHNA Significant Needs Continued Based on this prioritization process, the Hospital did not choose the following community issues:1. High rates of substance abuse: This issue was not chosen because addiction is understood to be a component of mental health. If AHAlt can positively affect access to mental health services, a component of the top priority chosen, this may also affect rates of substance abuse.2. Homelessness: While homelessness is a serious issue in Central Florida, the issue was not chosen because AHAlt is already working with community partners, including the Regional Commission on Homelessness, on this issue. In late 2014, the Hospital donated $6 million to the Commission's Housing First initiative. 3. Lack of affordable housing: This issue was not chosen because the Hospital does not have the resources to effectively address this need. 4. Poverty: This issue was not chosen because the Hospital does not have the resources to effectively address this need.5. Asthma: While asthma did emerge as a serious health concern in the area assessed, the Hospital did not choose this as a top priority because if the community has access to preventative and primary care, a component of the top priority chosen, this may also affect the rates of asthma. 6. Sexually transmitted infections (STIs): This issue was not chosen as a top priority because while the Hospital has the means to treat STIs, it does not have the resources to effectively prevent them. Additionally, if the community has access to preventative and primary care, a component of the top priority chosen, this may affect the rates of STIs.7. Diabetes in specific populations: This issue was not chosen specifically because it falls in the category of chronic disease, which relates to the top priority chosen. As AHAlt develops its Community Health Plan, it will factor in the higher prevalence of diabetes in minority populations. 8. Infant mortality in specific populations: This issue was not chosen specifically because it falls in the category of maternal and child health, which relates to the top priority chosen. As AHAlt develops its Community Health Plan, it will factor in the higher prevalence of infant mortality in minority populations.
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Group A-Facility 3 -- AdventHealth CelebrationDescription of CHNA Significant Needs Continued Outcome 5: Support opportunities that promote knowledge of chronic diseases within the primary service areaThe Regional strategy included monetary support for the American Heart Association for their disease education efforts. Funding continues to be provided at a Regional level of $500,000 over the course of three years. Since this strategy is implemented strictly as a funding donation on a Regional level, there is not a specific facility metric.As the Hospital looks at the successes and challenges that have come from its second year of implementation of the 2017 Community Health Plan, there are opportunities to better define strategies and expand outcomes to better serve its target populations. There are ongoing conversations and plans will be updated as needed. The Hospital collaborates with multiple community partners on the identified priorities. These partners include, but are not limited to, county health departments, federally qualified healthcare clinics, faith communities, and numerous non-profit entities. Priority 2: Access to Care - Primary and Behavioral/Mental Health 2016 Description of the Issue: AHC recognizes the important impact that access, knowledge and lifestyle have in the health and well-being of an individual. The Hospital strives to increase access to primary and mental health care. The approach for the priority involves addressing affordability and access to appropriate-level care utilizing care navigation and coordination. 2018 Update: The AHC Community Health Plan has six desired outcome statements under the Access to Care - Primary and Behavioral Health priority. 1. Increase access to primary care for uninsured and underinsured residents by supporting community partners;2. Increase dental care access for uninsured and underinsured adults;3. Build primary care and other medical capacity in Osceola County;4. Increase access to primary care in Osceola County;5. Improve access to primary care services through transportation strategies; and6. Provide behavioral health resources for the uninsured.Outcome 1: Increase access to primary care for uninsured and underinsured residents by supporting community partnersFunding was provided at a Regional level to support the Osceola Council of Aging Free Chronic Care Clinic. The clinic provides health care to the uninsured and underinsured residents of AHC's service area. The total grant funding of $500,000 over a three-year period beginning 2017 will continue to increase capacity of the clinic. Outcome 2: Increase dental care access for uninsured and underinsured adultsFunding was provided at a Regional level to support a pilot Mobile Dental Van in conjunction with the Osceola Health Department and a larger pilot program. The program funding ended in 2018 and will not be continued in 2019. Outcome 3: Build primary care and other medical capacity in Osceola CountyAHC committed to providing monetary support as well as actively participating in the Community Vision's Health Leadership Council. The Council is the County's convening agency for health and social issues and is comprised of safety net providers. AHC currently has a representative serving on the Leadership Council. The convening and participation has led to several opportunities for alignment due to the opportunity to develop and strengthen partnerships with other organizations with a shared mission to serve the residents of Osceola County. The funding for 2018 was allocated, but an invoice is still pending from the Council to ensure that funding can be dispersed based on the partnership agreement. AHC will continue to support the work of the Council both financially and through council participation.Outcome 4: Increase access to primary care in Osceola CountyStrategies were developed on both a Regional and Hospital facility level to increase access to care. The first Regional strategy was to connect residents to the Community Care program. The Community Care Program is a Regional initiative which focuses on clinically stabilizing patients in the community environment while addressing root causes (often social determinant based) of uninsured high utilizers of care with complex diagnoses. The Region funds the Community Care Program which enrolled 10 patients from the target population in the AHC area. The program was introduced during the 2018 year, which included development and implementation. Although the program saw less patients than originally estimated (the goal being 37), the Region has predicted that goals will be met in future years based on the progress in 2018. Another aspect of increasing access, which was implemented in 2018, has been to utilize a Care Navigation team across the Region to connect uninsured patients to permanent medical homes through a partnership with local federally qualified healthcare clinics. The team assists with identifying and scheduling appointments for patients in order to ensure follow-up care is accessible. In 2018, 7,812 appointments were scheduled for Osceola County residents, which surpassed the goal of 4,000. The third strategy is to provide primary and secondary care services to underserved residents who would otherwise not have access to care through the HAPPI program. This Regionally funded program was implemented specifically for the Osceola County area. A total of 666 unique underserved residents of Osceola County received primary and secondary care services in 2018, which significantly surpassed the goal of 175. The HAPPI program will continue serving residents of Osceola County in 2019.The Region has continued to fund the AdventHealth Transitions Clinic (also known as the Trina Hidalgo Heart Care Center). This clinic provides follow-up care for cardiac issues to the uninsured who lack primary care. All funding is provided at a Regional level. The clinic serves Orange, Osceola, Seminole, and Lake County residents. The current tracking structure for the clinic does not allow for extraction of metrics by county at this time. In 2018, 314 patients were seen for a total of 3,889 visits throughout the Region.The Region also continued to fund and staff the AdventHealth Transitions Lung Clinic. This clinic provides care for underinsured and uninsured who are impacted by respiratory issues. The current tracking structure for the clinic does not allow for extraction of metrics by county at this time. In 2018, 1,853 patients were served throughout the Region.Outcome 5: Improve access to primary care services through transportation strategiesAHC partnered with the Florida Department of Transportation on their Complete Streets Study. Complete Streets is a national initiative focused on building transportation infrastructure that is designed and operated to enable safe access for all users, including pedestrians, bicyclists, motorists and transit riders of all ages and abilities. The goal is to increase safety and ease for those crossing the street, walking to shops, and bicycling to work. In 2018, the Hospital participated in the study led by the Florida Department of Health, which also included another partner, the Federally Qualified Health Centers (FQHCs) in the Region. The hope is that the Hospital's participation will help to reduce transportation barriers which have been cited as especially prevalent amongst those vulnerable populations across the Region. Outcome 6: Provide behavioral health resources for the uninsuredThe Region provides an annual $250,000 donation to Park Place Behavioral Health. Park Place Behavioral Health provides a full range of behavioral healthcare services designed to meet the diverse needs of the community including both inpatient and outpatient services. The funding increases capacity for Park Place Behavioral Health to operate beds that would have been closed otherwise due to funding cuts. AHC collaborates with multiple community partners on the priorities it has identified. These partners include, but are not limited to, county health departments, federally qualified healthcare clinics, faith communities and numerous non-profit entities. The greatest challenge AHC has identified in the work for this priority has been to recognize and break down silos. Often, AHC has found that multiple organizations are working on similar initiatives. AHC is striving to act as a convener between partners to create alignments to better utilize resources. **see continuation of footnote
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Part V, Section B, Line 11 Continuation of Footnote
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Group A-Facility 3 -- AdventHealth CelebrationDescription of CHNA Significant Needs Continued Community Needs Not Chosen by AdventHealth Celebration: The primary and secondary data in the Community Health Needs Assessment identified multiple community issues. Hospital and community stakeholders used the following criteria to narrow the larger list to the priority areas noted above:1. How acute is the need? (based on data and community concern)2. What is the trend? Is the need getting worse?3. Does the Hospital provide services that relate to the priority? 4. Is someone else - or multiple groups - in the community already working on this issue? 5. If the Hospital were to address this issue, are there opportunities to work with community partners? Based on this prioritization process, the Hospital did not choose the following community issues:1. High rates of substance abuse: This issue was not chosen because addiction is understood to be a component of mental health. If AHC can positively affect access to mental health services, a component of the top priority chosen, this may also affect rates of substance abuse.2. Homelessness: While homelessness is a serious issue in Central Florida, the issue was not chosen because AHC is already working with community partners, including the Regional Commission on Homelessness, on this issue. In late 2014, the Hospital donated $6 million to the Commission's Housing First initiative. 3. Lack of affordable housing: This issue was not chosen because the Hospital does not have the resources to effectively address this need. 4. Poverty: This issue was not chosen because the Hospital does not have the resources to effectively address this need.5. Asthma: While asthma did emerge as a serious health concern in the area assessed, the Hospital did not choose this as a top priority because if the community has access to preventative and primary care, a component of the top priority chosen, this may also affect the rates of asthma. 6. Sexually transmitted infections (STIs): This issue was not chosen as a top priority because while the Hospital has the means to treat STIs, it does not have the resources to effectively prevent them. Additionally, if the community has access to preventative and primary care, a component of the top priority chosen, this may affect the rates of STIs.7. Diabetes in specific populations: This issue was not chosen specifically because it falls in the category of chronic disease, which relates to the top priority chosen. As AHC develops its Community Health Plan, it will factor in the higher prevalence of diabetes in minority populations. 8. Infant mortality in specific populations: This issue was not chosen specifically because it falls in the category of maternal and child health, which relates to the top priority chosen. As AHC develops its Community Health Plan, it will factor in the higher prevalence of infant mortality in minority populations.
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Group A-Facility 4 -- AdventHealth East OrlandoDescription of CHNA Significant Needs ContinuedOutcome 4: Support and create opportunities for increased quality of life for residents of Orange County The Regional strategy involved offering programming from Healthy Central Florida (HCF) to the service areas that AHEO reaches. The goal of HCF is to make Central Florida communities the healthiest in the nation. This initiative began with three target communities - Winter Park, Maitland and Eatonville. In 2018, HCF experienced staff and internal strategy changes. The program has been temporarily taken offline while it is retooled to have a greater focus on underserved populations. Although the program has been offered to individuals in the targeted areas before, the goal is to ensure that future efforts are more inclusive of the underserved populations. Outcome 5: Increase access to knowledge of chronic disease self-management practices This is a Regional strategy, which initially rolled out with the expectation of Regional deployment and is funded at a Regional level. The strategy for this outcome is to implement the evidence-based Stanford Chronic Disease Self-Management Program in targeted areas. The original intention to create an internal pipeline for the program from Hospital patients was not successful. Although the program was offered through the Hospital, there were very few individuals who chose to enroll. The strategy was rethought due to challenges across the Region and is now being offered through local community centers and churches. This seems to have increased participation in other service areas the program is offered in. The same results were not seen in East Orlando, which has led to the decision to remove this program from the East Orlando plan. The program will still be offered through partner organizations in the area. The Hospital recognized that the minimum participation requirements through Stanford proved to be a barrier at every campus, especially East Orlando. The program will continue throughout the Region where minimum attendance requirements have been met. Outcome 6: Support opportunities that promote knowledge of chronic diseases within the primary service areaThe Regional strategy included providing monetary support for the American Heart Association for their disease education efforts. Funding continues to be provided at a Regional level of $500,000 over the course of three years. Since this strategy is implemented strictly as a funding donation on a Regional level, there is not a specific facility metric.As the Hospital looks at the successes and challenges that have come from its second year of implementation of the 2017 Community Health Plan, there are opportunities to better define strategies and expand outcomes to better serve its target populations. There are ongoing conversations and plans will be updated as needed. The Hospital collaborates with multiple community partners on the identified priorities. These partners include, but are not limited to, county health departments, federally qualified healthcare clinics, faith communities, and numerous non-profit entities. The biggest challenge that the Hospital has identified with this priority is aligning available programs with strong foundations, participation, and adequate resources for deployment.Priority 2: Access to Care - Primary and Behavioral/Mental Health 2016 Description of the Issue: AHEO recognizes the important impact that access, knowledge and lifestyle have in the health and well-being of an individual. The Hospital strives to increase access to primary and mental health care. The approach for the priority involves addressing affordability and access to appropriate-level care utilizing care navigation and coordination.2018 Update: The AHEO Community Health Plan has two desired outcomes under the Access to Care - Primary and Behavioral/Mental Health priority. 1. Increase access to primary care services in Orange County; and2. Provide behavioral health resources for the uninsured.Outcome 1: Increase access to primary care services in Orange CountyThe Region has developed six strategies to accomplish the desired outcome. The first strategy involved maintaining the East Orlando Community Medicine Clinic, a clinic run by AHEO at the AHEO campus to serve uninsured residents in Orange County. The clinic is funded by the Region. The metric for this strategy has a goal of the number of patients seen. 5,785 patients were served throughout Orange County, surpassing the goal for the Region. The Region has continued to fund the AdventHealth Transitions Clinic (also known as the Trina Hidalgo Heart Care Center). This clinic provides follow-up care for cardiac issues to the uninsured who lack primary care. All funding is provided at a Regional level. The clinic serves Orange, Osceola, Seminole, and Lake County residents. The current tracking structure for the clinic does not allow for extraction of metrics by county at this time. In 2018, 314 patients were seen for a total of 3,889 visits throughout the Region.The Region also continued to fund and staff the AdventHealth Transitions Lung Clinic. This clinic provides care for underinsured and uninsured who are impacted by respiratory issues. The current tracking structure for the clinic does not allow for extraction of metrics by county at this time. In 2018, 1,853 patients were served throughout the Region.The fourth Regional strategy involved connecting uninsured patients to permanent medical homes. The strategy was developed by a partnership of the Care navigation team and local federally qualified healthcare clinics. The Care navigation team schedules appointments for the patients. This is part of an AdventHealth Regional initiative which originally only provided data at a Regional level, but are now able to be measured at a campus level. In 2018, 30,530 referrals were provided through this initiative at the AHEO campus which contributed to surpassing the goal on both a facility and Regional level. The fifth Regional strategy involved connecting residents to the Community Care program. All funding for this program is provided at the Regional level. The Community Care program focuses on clinically stabilizing the patient in the community environment and addressing root causes (often social determinant based) of utilization for high utilizers who are uninsured and complex patients. In 2018, 68 patients were enrolled which surpassed the goal of 37. This program will continue in 2019. The final strategy is a Hospital strategy to connect eligible residents to permanent medical homes via an employee from a local federally qualified healthcare clinic who is embedded in the Hospital. All funding for this program is provided at the Regional level. In 2018, 1,399 appointments were made which surpassed the goal of 800. The program will continue at AHEO in 2019. Outcome 2: Provide behavioral health resources for the uninsuredThe Regional strategy is to provide Aspire Health Partners with funding to operate beds that would have been closed otherwise due to funding cuts. Aspire Health Partners is committed to providing individuals and families of Central Florida with compassionate, comprehensive and cost-effective behavioral health care services that lead to successful living and healthy, responsible lifestyles. All funding for this program is provided at the Regional level. The Hospital collaborates with multiple community partners on its identified priorities. Partners include, but are not limited to, county health departments, federally qualified healthcare clinics, faith communities and numerous non-profit entities. The greatest challenge the Hospital has identified in the work for this priority has been to recognize and break down silos. Often, the Hospital has found that multiple organizations are working on similar initiatives. The Hospital is striving to act as a convener between partners to create alignments to better utilize resources.**see continuation of footnote
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Part V, Section B, Line 11 Continuation of Footnote
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Group A-Facility 4 -- AdventHealth East OrlandoDescription of CHNA Significant Needs Continued Community Needs Not Chosen by AdventHealth East Orlando: The primary and secondary data in the Community Health Needs Assessment identified multiple community issues. Hospital and community stakeholders used the following criteria to narrow the larger list to the priority areas noted above:1. How acute is the need? (based on data and community concern)2. What is the trend? Is the need getting worse?3. Does the Hospital provide services that relate to the priority? 4. Is someone else - or multiple groups - in the community already working on this issue? 5. If the Hospital were to address this issue, are there opportunities to work with community partners? Based on this prioritization process, the Hospital did not choose the following community issues:1. High rates of substance abuse: This issue was not chosen because addiction is understood to be a component of mental health. If AHEO can positively affect access to mental health services, a component of the top priority chosen, this may also affect rates of substance abuse.2. Homelessness: While homelessness is a serious issue in Central Florida, the issue was not chosen because AHEO is already working with community partners, including the Regional Commission on Homelessness, on this issue. In late 2014, the Hospital donated $6 million to the Commission's Housing First initiative. 3. Lack of affordable housing: This issue was not chosen because the Hospital does not have the resources to effectively address this need. 4. Poverty: This issue was not chosen because the Hospital does not have the resources to effectively address this need.5. Asthma: While asthma did emerge as a serious health concern in the area assessed, the Hospital did not choose this as a top priority because if the community has access to preventative and primary care, a component of the top priority chosen, this may also affect the rates of asthma. 6. Sexually transmitted infections (STIs): This issue was not chosen as a top priority because while the Hospital has the means to treat STIs, it does not have the resources to effectively prevent them. Additionally, if the community has access to preventative and primary care, a component of the top priority chosen, this may affect the rates of STIs.7. Diabetes in specific populations: This issue was not chosen specifically because it falls in the category of chronic disease, which relates to the top priority chosen. As AHEO develops its Community Health Plan, it will factor in the higher prevalence of diabetes in minority populations. 8. Infant mortality in specific populations: This issue was not chosen specifically because it falls in the category of maternal and child health, which relates to the top priority chosen. As AHEO develops its Community Health Plan, it will factor in the higher prevalence of infant mortality in minority populations.
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Part V, Section B, Line 11 Continuation of Footnote
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Group A-Facility 5 -- AdventHealth Winter Park Description of CHNA Significant Needs Continued Outcome 6: Support opportunities that promote knowledge of chronic diseases within the primary service areaThe Regional strategy included providing monetary support for the American Heart Association for their disease education efforts. Funding continues to be provided at a Regional level of $500,000 over the course of three years. Since this strategy is implemented strictly as a funding donation on a Regional level, there is not a specific facility metric.As the Hospital looks at the successes and challenges that have come from its second year of implementation of the 2017 Community Health Plan, there are opportunities to better define strategies and expand outcomes to better serve its target populations. There are ongoing conversations and plans will be updated as needed. The Hospital collaborates with multiple community partners on the identified priorities. These partners include, but are not limited to, county health departments, federally qualified healthcare clinics, faith communities, and numerous non-profit entities. The biggest challenge that the Hospital has identified with this priority is aligning available programs with strong foundations, participation, and adequate resources for deployment.Priority 2: Access to Care - Primary and Behavioral/Mental Health 2016 Description of the Issue: AHWP recognizes the important impact that access, knowledge and lifestyle have in the health and well-being of an individual. AHWP strives to increase access to primary and mental health care. The approach for the priority involves addressing affordability and access to appropriate-level care utilizing care navigation and coordination.2018 Update: The AHWP Community Health Plan has two desired outcomes under the Access to Care - Primary and Behavioral/Mental Health priority. 1. Increase access to primary care services in Orange County; and2. Provide behavioral health resources for the uninsured.Outcome 1: Increase access to primary care services in Orange CountyThere are five strategies associated with this outcome. The first strategy is to provide senior care navigation services for vulnerable seniors who have been identified in the Emergency Department. This program provides care plans after emergency department visits for seniors to minimize repeat visits. This program only runs and is funded through the AdventHealth Winter Park Campus. The Hospital met 95 percent of the set metric with 1,425 seniors receiving services in the target area in 2018. This initiative will continue in 2019.The second Regional strategy is to connect uninsured patients to permanent medical homes. The strategy was developed through a partnership between the care navigation team and local federally qualified healthcare clinics. The care navigation team schedules the appointments for the patients. This Regional program originally tracked data at the Regional level. Moving forward, the Hospital is now able to capture and report impact on a campus level. In 2018, 874 patients received referrals from AHWP which contributed to surpassing the Regional goal as well as the newly established Hospital goal. The third Regional strategy is to connect residents to the Community Care program. All funding for this program is provided at the Regional level. The Community Care program focuses on clinically stabilizing the patient in the community environment and addressing root causes (often social determinant based) of utilization for high utilizers who are uninsured and complex patients. During program deployment, it was determined that AHWP would offer the program on a referral only basis based on the available resources and area of need. The fourth strategy is a Regional strategy to continue funding the AdventHealth Transitions Clinic (also known as the Trina Hidalgo Heart Care Center). This clinic provides follow-up care for cardiac issues to the uninsured who lack primary care. All funding is provided at a Regional level. The clinic serves Orange, Osceola, Seminole, and Lake County residents. The current tracking structure for the clinic does not allow for extraction of metrics by county at this time. In 2018, 314 patients were seen for a total of 3,889 visits throughout the Region.The Region also continued to fund and staff the AdventHealth Transitions Lung Clinic. This clinic provides care for underinsured and uninsured who are impacted by respiratory issues. The current tracking structure for the clinic does not allow for extraction of metrics by county at this time. In 2018, 1,853 patients were served throughout the Region.Outcome 2: Provide behavioral health resources for the uninsured The Regional strategy is to provide Aspire Health Partners with funding to operate beds that would have been closed otherwise due to funding cuts. Aspire Health Partners is committed to providing individuals and families of Central Florida with compassionate, comprehensive and cost-effective behavioral health care services that lead to successful living and healthy, responsible lifestyles. All funding for this program is provided at the Regional level. The Hospital collaborates with multiple community partners on its identified priorities. Partners include, but are not limited to, county health departments, federally qualified healthcare clinics, faith communities and numerous non-profit entities. The greatest challenge the Hospital has identified in the work for this priority has been to recognize and break down silos. Often, the Hospital has found that multiple organizations are working on similar initiatives. The Hospital is striving to act as a convener between partners to create alignments to better utilize resources.Community Needs Not Chosen by AdventHealth Winter Park: The primary and secondary data in the Community Health Needs Assessment identified multiple community issues. Hospital and community stakeholders used the following criteria to narrow the larger list to the priority areas noted above:1. How acute is the need? (based on data and community concern)2. What is the trend? Is the need getting worse?3. Does the Hospital provide services that relate to the priority? 4. Is someone else - or multiple groups - in the community already working on this issue? 5. If the Hospital were to address this issue, are there opportunities to work with community partners? Based on this prioritization process, the Hospital did not choose the following community issues:1. High rates of substance abuse: This issue was not chosen because addiction is understood to be a component of mental health. If AHWP can positively affect access to mental health services, a component of the top priority chosen, this may also affect rates of substance abuse.2. Homelessness: While homelessness is a serious issue in Central Florida, the issue was not chosen because AHWP is already working with community partners, including the Regional Commission on Homelessness, on this issue. In late 2014, the Hospital donated $6 million to the Commission's Housing First initiative. 3. Lack of affordable housing: This issue was not chosen because the Hospital does not have the resources to effectively address this need. 4. Poverty: This issue was not chosen because the Hospital does not have the resources to effectively address this need.5. Asthma: While asthma did emerge as a serious health concern in the area assessed, the Hospital did not choose this as a top priority because if the community has access to preventative and primary care, a component of the top priority chosen, this may also affect the rates of asthma. 6. Sexually transmitted infections (STIs): This issue was not chosen as a top priority because while the Hospital has the means to treat STIs, it does not have the resources to effectively prevent them. Additionally, if the community has access to preventative and primary care, a component of the top priority chosen, this may affect the rates of STIs.7. Diabetes in specific populations: This issue was not chosen specifically because it falls in the category of chronic disease, which relates to the top priority chosen. As AHWP develops its Community Health Plan, it will factor in the higher prevalence of diabetes in minority populations. 8. Infant mortality in specific populations: This issue was not chosen specifically because it falls in the category of maternal and child health, which relates to the top priority chosen. As AHWP develops its Community Health Plan, it will factor in the higher prevalence of infant mortality in minority populations.
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Part V, Section B, Line 11 Continuation of Footnote
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Group A-Facility 6 -- AdventHealth KissimmeeDescription of CHNA Significant Needs Continued As the Hospital looks at the successes and challenges that have come from its second year of implementation of the 2017 Community Health Plan, there are opportunities to better define strategies and expand outcomes to better serve its target populations. There are ongoing conversations and plans will be updated as needed. The Hospital collaborates with multiple community partners on the identified priorities. These partners include, but are not limited to, county health departments, federally qualified healthcare clinics, faith communities, and numerous non-profit entities. Priority 2: Access to Care - Primary and Behavioral/Mental Health 2016 Description of the Issue: AHK recognizes the important impact that access, knowledge and lifestyle have in the health and well-being of an individual. The Hospital strives to increase access to primary and mental health care. The approach for the priority involves addressing affordability and access to appropriate-level care, utilizing care navigation and coordination.2018 Update: The AHK Community Health Plan has six desired outcome statements under the Access to Care - Primary and Behavioral Health priority.1. Increase access to primary care for uninsured and underinsured residents by supporting community partners;2. Increase dental care access for uninsured and underinsured adults;3. Build primary care and other medical capacity in Osceola County;4. Increase access to primary care in Osceola County;5. Improve access to primary care services through transportation strategies; and6. Provide behavioral health resources for the uninsured.Outcome 1: Increase access to primary care for uninsured and underinsured residents by supporting community partnersFunding was provided at a Regional level to support the Osceola Council of Aging Free Chronic Care Clinic. The clinic provides health care to the uninsured and underinsured residents of AHK's service area. The total grant funding of $500,000 over a three-year period beginning 2017 will continue to increase capacity of the clinic. Outcome 2: Increase dental care access for uninsured and underinsured adultsFunding was provided at a Regional level to support a pilot Mobile Dental Van in conjunction with the Osceola Health Department and a larger pilot program. The program funding ended in 2018 and will not be continued in 2019. Outcome 3: Build primary care and other medical capacity in Osceola CountyAHK committed to providing monetary support as well as actively participating in the Community Vision's Health Leadership Council. The Council is the County's convening agency for health and social issues and is comprised of safety net providers. The Hospital currently has a representative serving on the Leadership Council. The convening and participation has led to several opportunities for alignment due to the opportunity to develop and strengthen partnerships with other organizations with a shared mission to serve the residents of Osceola County. The funding for 2018 was allocated, but an invoice is still pending from the Council to ensure that funding can be dispersed based on the partnership agreement. AHK will continue to support the work of the Council both financially and through council participation.Outcome 4: Increase access to primary care in Osceola CountyStrategies were developed on both a Regional and facility level to increase access to care. The first Regional strategy was to connect residents to the Community Care Program. The Community Care Program is a Regional initiative which focuses on clinically stabilizing patients in the community environment while addressing root causes (often social determinant based) of uninsured high utilizers of care with complex diagnoses. The Region funds the Community Care Program which enrolled 11 patients from the target population in the AHK area. The program was introduced during the 2018 year, which included development and implementation. Although the program saw less patients than originally estimated (the goal being 37), the Region has predicted that goals will be met in future years based on the progress in 2018. Another aspect of increasing access which was implemented in 2018 has been to utilize a Care Navigation team across the Region to connect uninsured patients to permanent medical homes through a partnership with local federally qualified healthcare clinics. The team assists with identifying and scheduling appointments for patients in order to ensure follow-up care is accessible. In 2018, 7,812 appointments were scheduled for Osceola County residents, which surpassed the goal of 4,000. The third strategy is to provide primary and secondary care services to underserved residents who would otherwise not have access to care through the HAPPI program. This Regionally funded program was implemented specifically for the Osceola County area. A total of 666 unique underserved residents of Osceola County received primary and secondary care services in 2018, which significantly surpassed the goal of 175. The HAPPI program will continue serving residents of Osceola County in 2019.The Region has continued to fund the AdventHealth Transitions Clinic (also known as the Trina Hidalgo Heart Care Center). This clinic provides follow-up care for cardiac issues to the uninsured who lack primary care. All funding is provided at a Regional level. The clinic serves Orange, Osceola, Seminole, and Lake County residents. The current tracking structure for the clinic does not allow for extraction of metrics by county at this time. In 2018, 314 patients were seen for a total of 3,889 visits throughout the Region.The Region also continued to fund and staff the AdventHealth Transitions Lung Clinic. This clinic provides care for underinsured and uninsured who are impacted by respiratory issues. The current tracking structure for the clinic does not allow for extraction of metrics by county at this time. In 2018, 1,853 patients were served throughout the Region.Outcome 5: Improve access to primary care services through transportation strategiesAHK partnered with AdventHealth Celebration and the Florida Department of Transportation on their Complete Streets Study. Complete Streets is a national initiative focused on building transportation infrastructure that is designed and operated to enable safe access for all users, including pedestrians, bicyclists, motorists and transit riders of all ages and abilities. The goal is to increase safety and ease for those crossing the street, walking to shops, and bicycling to work. In 2018, the Hospital participated in the study led by the Florida Department of Health, which also included another partner, the Federally Qualified Health Centers (FQHCs) in the Region. The hope is that the Hospital's participation will help to reduce transportation barriers which have been cited as especially prevalent amongst those vulnerable populations across the Region. Outcome 6: Provide behavioral health resources for the uninsuredThe Region provides an annual $250,000 donation to Park Place Behavioral Health. Park Place Behavioral Health provides a full range of behavioral healthcare services designed to meet the diverse needs of the community including both inpatient and outpatient services. The funding increases capacity for Park Place Behavioral Health to operate beds that would have been closed otherwise due to funding cuts. AHK collaborates with multiple community partners on the priorities it has identified. These partners include, but are not limited to, county health departments, federally qualified healthcare clinics, faith communities and numerous non-profit entities. The greatest challenge the Hospital has identified in the work for this priority has been to recognize and break down silos. Often, the Hospital has found that multiple organizations are working on similar initiatives. AHK is striving to act as a convener between partners to create alignments to better utilize resources. **see continuation of footnote
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Part V, Section B, Line 11 Continuation of Footnote
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Group A-Facility 6 -- AdventHealth KissimmeeDescription of CHNA Significant Needs Continued Community Needs Not Chosen by AdventHealth Kissimmee: The primary and secondary data in the Community Health Needs Assessment identified multiple community issues. Hospital and community stakeholders used the following criteria to narrow the larger list to the priority areas noted above:1. How acute is the need? (based on data and community concern)2. What is the trend? Is the need getting worse?3. Does the Hospital provide services that relate to the priority? 4. Is someone else - or multiple groups - in the community already working on this issue? 5. If the Hospital were to address this issue, are there opportunities to work with community partners? Based on this prioritization process, the Hospital did not choose the following community issues:1. High rates of substance abuse: This issue was not chosen because addiction is understood to be a component of mental health. If AHK can positively affect access to mental health services, a component of the top priority chosen, this may also affect rates of substance abuse.2. Homelessness: While homelessness is a serious issue in Central Florida, the issue was not chosen because AHK is already working with community partners, including the Regional Commission on Homelessness, on this issue. In late 2014, the Hospital donated $6 million to the Commission's Housing First initiative. 3. Lack of affordable housing: This issue was not chosen because the Hospital does not have the resources to effectively address this need. 4. Poverty: This issue was not chosen because the Hospital does not have the resources to effectively address this need.5. Asthma: While asthma did emerge as a serious health concern in the area assessed, the Hospital did not choose this as a top priority because if the community has access to preventative and primary care, a component of the top priority chosen, this may also affect the rates of asthma. 6. Sexually transmitted infections (STIs): This issue was not chosen as a top priority because while the Hospital has the means to treat STIs, it does not have the resources to effectively prevent them. Additionally, if the community has access to preventative and primary care, a component of the top priority chosen, this may affect the rates of STIs.7. Diabetes in specific populations: This issue was not chosen specifically because it falls in the category of chronic disease, which relates to the top priority chosen. As AHK develops its Community Health Plan, it will factor in the higher prevalence of diabetes in minority populations. 8. Infant mortality in specific populations: This issue was not chosen specifically because it falls in the category of maternal and child health, which relates to the top priority chosen. As AHK develops its Community Health Plan, it will factor in the higher prevalence of infant mortality in minority populations.
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Part V, Section B, Line 11 Continuation of Footnote
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Group A-Facility 8 -- AdventHealth ApopkaDescription of CHNA Significant Needs Continued Priority 2: Access to Care - Primary and Behavioral/Mental Health 2016 Description of the Issue: AHApk recognizes the important impact that access, knowledge and lifestyle have in the health and well-being of an individual. The Hospital strives to increase access to primary and mental health care. The approach for the priority involves addressing affordability and access to appropriate-level care utilizing care navigation and coordination.2018 Update: The AHApk Community Health Plan has two desired outcomes under the Access to Care - Primary and Behavioral/Mental Health priority. 1. Increase access to primary care services in Orange County; and2. Provide behavioral health resources for the uninsured.Outcome 1: Increase access to primary care services in Orange CountyThe Regional approach to increasing access has grown to include six Regional strategies due to the complexity of the issue. The first Regional strategy is to continue to fund the AdventHealth Transitions Clinic (also known as the Trina Hidalgo Heart Care Center). The clinic provides follow-up care for cardiac issues to the uninsured who lack primary care. All funding is provided at a Regional level. The clinic serves Orange, Osceola, Seminole, and Lake County residents. The current tracking structure for the clinic does not allow for extraction of metrics by county at this time. In 2018, 314 patients were seen for a total of 3,889 visits across the Region. The Region also continued its funding of the AdventHealth Transitions Lung Clinic. This clinic provides care for underinsured and uninsured who are impacted by respiratory issues. This funding is provided at the Regional level and will be tracked moving forward on the AdventHealth Orlando plan. In 2018, 1,853 patients received treatment through the clinic throughout the AdventHealth Central Florida Division South Region.The Adventist University Hope Clinic is another resource funded at the Regional level. The clinic provides occupational and physical therapy as well as additional services to uninsured and underinsured individuals who experience financial barriers to care. Although the clinic is located in the AHApk area, it is able to serve patients from the entire Region's service area. In 2018, 84 patients received services during a total of 2,723 visits, which surpassed the annual goal.The Community Care Program is a Regional initiative which focuses on clinically stabilizing patients in the community environment while addressing root causes (often social determinant based) of uninsured high utilizers of care with complex diagnoses. The Region funds the Community Care Program which enrolled 30 patients from the target population across the Region in 2018. The program was introduced during the 2018 year, which included development and implementation. Although the program saw less patients than originally estimated (the goal being 37), the Region has predicted that goals will be met in future years based on the progress in 2018.Another aspect of increasing access which was implemented in 2018 has been to utilize a Care Navigation team across the Region to connect uninsured patients to permanent medical homes through a partnership with local federally qualified healthcare clinics. The team assists with identifying, and scheduling appointments for patients in order to ensure follow-up care is accessible. In 2018, 7,536 appointments were scheduled for Orange County residents, which surpassed the goal of 4,000.This Regional strategy was strengthened even further by embedding a Federally Qualified Health Center (FQHC) employee into multiple AdventHealth hospital campuses to work directly with patients in finding a medical home. AHApk and AdventHealth East Orlando both included the employee on their campuses to help assist with making appointments for the target population of Orange County residents who require a medical home. In 2018, 1,103 patients received appointments, which surpassed the goal of 800. Outcome 2: Provide behavioral health resources for the uninsuredThis Regional strategy includes partnering with Aspire Health Partners (Aspire). Aspire is a nonprofit which provides a full continuum of behavioral healthcare services across Central Florida Counties. The Region provides funding to enhance the capacity of Aspire to serve the community. The funding has become a necessity in order for Aspire to continue servicing the community due to behavioral health funding cuts. Although measured on a Regional level, the funding helps to serve patients for all of the Region's hospitals, including AHApk.AHApk collaborates with multiple community partners on its identified priorities. Partners include, but are not limited to, county health departments, federally qualified healthcare clinics, faith communities and numerous non-profit entities. The greatest challenge the Hospital has identified in the work for this priority has been to recognize and break down silos. Often, the Hospital has found that multiple organizations are working on similar initiatives. The Hospital is striving to act as a convener between partners to create alignments and better utilize resources.Issues that will not be addressed by AdventHealth Apopka HospitalThe primary and secondary data in the Community Health Needs Assessment identified multiple community issues. Hospital and community stakeholders used the following criteria to narrow the larger list to the priority areas noted above:1. How acute is the need? (based on data and community concern)2. What is the trend? Is the need getting worse?3. Does the Hospital provide services that relate to the priority? 4. Is someone else - or multiple groups - in the community already working on this issue? 5. If the Hospital were to address this issue, are there opportunities to work with community partners? Based on this prioritization process, the Hospital did not choose the following community issues:1. High rates of substance abuse: This issue was not chosen because addiction is understood to be a component of mental health. If AHApk can positively affect access to mental health services, a component of the top priority chosen, this may also affect rates of substance abuse.2. Homelessness: While homelessness is a serious issue in Central Florida, the issue was not chosen because AHApk is already working with community partners, including the Regional Commission on Homelessness, on this issue. In late 2014, the Hospital donated $6 million to the Commission's Housing First initiative. 3. Lack of affordable housing: This issue was not chosen because the Hospital does not have the resources to effectively address this need. 4. Poverty: This issue was not chosen because the Hospital does not have the resources to effectively address this need.5. Asthma: While asthma did emerge as a serious health concern in the area assessed, the Hospital did not choose this as a top priority because if the community has access to preventative and primary care, a component of the top priority chosen, this may also affect the rates of asthma. 6. Sexually transmitted infections (STIs): This issue was not chosen as a top priority because while the Hospital has the means to treat STIs, it does not have the resources to effectively prevent them. Additionally, if the community has access to preventative and primary care, a component of the top priority chosen, this may affect the rates of STIs.7. Diabetes in specific populations: This issue was not chosen specifically because it falls in the category of chronic disease, which relates to the top priority chosen. As AHApk develops its Community Health Plan, it will factor in the higher prevalence of diabetes in minority populations. 8. Infant mortality in specific populations: This issue was not chosen specifically because it falls in the category of maternal and child health, which relates to the top priority chosen. As AHApk develops its Community Health Plan, it will factor in the higher prevalence of infant mortality in minority populations.
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Part V, Section B, Line 11 Continuation of Footnote
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Group A-Facility 9 -- Central Texas Medical CenterDescription of CHNA Significant Needs Continued Priority 2: Healthier Management of Lifestyle2016 Description of the Issue: Hays and Caldwell Counties exceed the averages for a number of key health indicators most notably the lack of physical activity. In the Hospital's primary service area, 23 percent of adults aged 20 and older self-report no leisure time for activity, based on the question "during the past month, other than your regular job, did you participate in any physical activities or exercises such as running, calisthenics, golf, gardening, or walking for exercise"? This indicator is relevant because current behaviors are determinants of future health and this indicator may illustrate a cause of significant health issues such as obesity and poor cardiovascular health. 2018 Update: Our first outcome statement was to promote the ideals of healthy living by developing programs built on the AdventHealth CREATION Health principles. Our 2018 goal was to offer five CREATION Health workshops and we exceeded this expectation by offering eight workshops. We will continue collaborating with area organizations to offer CREATION Health seminars and trainings. Our second strategy was to increase participation in Central Texas Medical Center's CREATION Health Fitness Day which is offered free for the community. Our 2018 goal was to have 450 attendees and we exceeded with an attendance of 460 people. We will continue offering this event and providing education and resources for individuals and their families to learn about health and wellness.Our third strategy was to provide low income residents access to health screenings to provide a baseline for making healthier lifestyle choices. We collaborated with local organizations and distributed free vouchers to the annual Central Texas Medical Center HealthCheck. These vouchers provided free tests such as a lipid panel, complete blood cell count and complete metabolic panel. Our 2018 goal was to distribute 325 vouchers and have 60 vouchers redeemed. We exceeded this goal with a total of 450 vouchers distributed and 124 redeemed. We will continue offering these vouchers as part of the HealthCheck program. Priority 3: Management of Heart Disease/Congestive Heart Failure (CHF) and Related Conditions2016 Description of the Issue: Within the Hospital's report area, the rate of death due to coronary heart disease per 100,000 population is 167.25. In Caldwell County, it is 186.7 as compared to the state number of 175.7 and the national rate of 175. This indicator is relevant because heart disease is a leading cause of death in the United States. These statistics are especially revealing as many patients with cardiovascular disease generally have multiple chronic diseases including diabetes. 2018 Update: Our first outcome objective was to provide access to un/underinsured patients who qualified for outpatient cardiac rehab. Our goal was to increase the capacity of outpatient cardiac rehabilitation and provide services to at least five un/underinsured patients in 2018. We were able to extend this offer to nine patients and had one patient accept. We will continue to offer outpatient cardiac rehab for our un/underinsured patients. Our second strategy was to offer free blood pressure screenings at Central Texas Medical Center and throughout the community with education on hypertension and heart disease. Our goal for 2018 was to provide 425 blood pressure screenings and we provided 520 blood pressure screenings. We will continue offering free blood pressure screenings at Central Texas Medical Center and throughout the community.Our third strategy was to collaborate with local organizations to distribute vouchers for free carotid artery and peripheral arterial disease screenings, including education. Our goal in 2018 was to distribute 20 carotid artery vouchers and 20 peripheral arterial disease vouchers. We exceeded this goal by distributing 25 carotid artery vouchers and 25 peripheral arterial disease vouchers. We will continue distributing these vouchers to those in most need throughout our community.Priority 4: Management of Diabetes2016 Description of the Issue: It is projected that by 2040, 23.8 percent of Texans will have diabetes; 23.1 percent or 112,455 of Hays County residents and 25.2 percent or 12,436 of Caldwell County residents will be diagnosed with the disease. Research highlights that medical expenditures for people with diabetes is about 2.3 times higher than medical expenditures for those who are not diabetic. Expected population growth over the next several years is expected to exacerbate the prevalence of diabetes and associated complications, and consequently, the need for health care services and access to health care providers. 2018 Update: Our first outcome strategy was to increase awareness and early detection of diabetes by offering free monthly blood glucose screenings and diabetes risk assessments based on American Diabetes Association guidelines. Our 2018 goal was to average 54 blood glucose screenings and risk assessments and we exceeded this goal by averaging 73 per month. We will continue offering these free screenings to our community.Our second outcome objective was to improve compliance with short and long-term diabetes control and management. Our strategy was to provide all diabetes education class participants with up to four individualized follow-up visits with a Diabetes Educator focusing on lifestyle changes (over a 12-month period). Our 2018 goal was to have at least 43.8 percent of diabetes education participants receiving at least 2 follow-up visits over a 12-month period. We exceeded this goal by having 52 percent of diabetes education participants receiving at least 2 follow-up visits over a 12-month period. Our third outcome strategy was to provide individuals diagnosed with diabetes and their family members ongoing opportunities for education, accountability and encouragement to adopt and maintain successful diabetes management and control. Our strategy is to offer a free diabetes support group every two weeks. We averaged eight attendees throughout the year. Our main challenge is that there are other support groups that are taking place at CTMC that some of these same attendees also attend (i.e. weight loss support group). Transportation is another barrier for those interested in attending. Central Texas Medical Center will explore what can be done to improve our attendance. Priority 5: Education2016 Description of the Issue: According to participants in the primary data collection phase, a lack of education and economic inequalities lead to poor lifestyle decisions such as unhealthy diets and a lack of exercise. Diabetes is a significant health problem partly due to lack of access to healthy foods and lack of knowledge about healthy eating. Many health problems are exacerbated by the challenges of finding providers, navigating the health care system and managing medication. Assessment participants stressed the need for community-based strategies and interventions at early ages that promote healthy behaviors.**see continuation of footnote
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Part V, Section B, Line 11 Continuation of Footnote
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Group A-Facility 9 -- Central Texas Medical CenterDescription of CHNA Significant Needs Continued2018 Update: Our first outcome strategy was improved management of hospitalized un/underinsured patients in an outpatient/home setting. We were able to provide 56 percent of un/underinsured patients a referral to a medical home prior to discharge from Central Texas Medical Center. We will continue to strive toward our goal of 80% of un/underinsured patients receiving referrals prior to discharge.Our second outcome strategy was to improve the community's understanding of healthcare resources provided through Central Texas Medical Center, Live Oak Health Partners, and associated clinics. Our strategy was to establish a Patient Family Advisory Council (PFAC) that will advocate for community resources based on their experience with Central Texas Medical Center, Live Oak Health Partners and other associated clinics. Our 2018 goal was for PFAC members to develop an action plan that will address at least two identified Central Texas Medical Center and community needs. PFAC exceeded this goal by identifying 3 needs and executing initiatives addressing these needs. Our third outcome strategy was to develop support groups for individuals facing cancer, especially for our Spanish speaking population. The strategy was to facilitate free breast cancer support groups with an emphasis on navigation of healthcare resources. Our 2018 goal was to provide 12 meetings. Due to transition with the navigator position, we did not meet this goal. The Navigator was hired November 2018 so there were not support groups being held in 2018. Central Texas Medical Center is working closely with the Navigator to provide support groups in 2019. Our fourth outcome strategy was to improve access to mammograms for low-income individuals. The strategy was to expand the timeframe to redeem free mammogram vouchers and conduct follow-ups to ensure that individuals accessed the screening. The 2018 goal was to have at least 80 vouchers redeemed and we exceeded this goal by having 102 vouchers redeemed. Priority 6: Management of Mental and Behavioral Health2016 Description of the Issue: Hays County specifically has a mental health provider shortage with 86 providers per 100,000 population as compared to the state average of 96.7 and the national average of 189. The County, hospital emergency rooms, police department and school counselors often have to respond to crises. There are very few mental and behavioral health care resources aimed at serving the mental health needs of the community, especially for children, before emergencies develop. Assessment participants raised concerns about residents with very serious mental health problems who often require extensive treatment and case management. 2018 Update: Our first outcome strategy was to increase coordination of community organizations to better meet the psychiatric needs of the community. The strategy was to develop a cross-functional community committee including law enforcement, Central Texas Medical Center, Texas State University, Live Oak Health Partners and local mental health providers. The 2018 goal was to provide two meetings and this goal was exceeded with a total of seven meetings being held. We also set a goal to provide family members ongoing opportunities for education and encouragement. Two support groups were offered for families with a loved one with mental/behavioral challenges. We will continue offering these services in 2019.The third outcome strategy was to educate the community residents about the mental and behavioral health care options available. The strategy was to offer free, educational presentations at local churches, businesses, civic groups, etc. CTMC hosted four presentations in 2018 and will continue this in 2019.Community Needs Not Chosen by Central Texas Medical Center:The primary and secondary data in the Community Health Needs Assessment identified multiple community issues. Hospital and community stakeholders used the following criteria to narrow the larger list to the priority areas noted above:1. How acute is the need? (based on data and community concern)2. What is the trend? Is the need getting worse?3. Does the Hospital provide services that relate to the priority? 4. Is someone else or multiple groups in the community already working on this issue? 5. If the Hospital were to address this issue, are there opportunities to work with community partners? Based on this prioritization process, the Hospital did not choose the following community issues:Issues that will not be addressed by Central Texas Medical Center:1. Prevalence and/or enhanced outpatient management of chronic respiratory diseasesWhile this is an important initiative, beyond adding two pulmonologists to our medical staff in recent months, the committee determined that other needs were more acute and in need of additional focus and resources.2. Providing additional dental health resourcesWhile serious in nature, Central Texas Medical Center does not currently have the resources to materially impact this community need at this time.3. Education and information related to alcohol, tobacco and substance abuseThe Committee believed that current programs available in the community were better suited to address the needs related to alcohol, tobacco and substance abuse.
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Part V, Section B, Line 11 Continuation of Footnote
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Group A-Facility 10 -- AdventHealth WauchulaDescription of CHNA Significant Needs Continued Priority 3: Access to Primary Care2016 Description of the Issue: In Hardee County, Florida, 38.86 percent of adults aged 19 and older are uninsured while the state rate is 28.78 percent. The uninsured rate for children 18 and younger is 14.43 percent compared to the state average of 11.86 percent. 26.9 percent of adults self-report that they do not have a source for primary care. The rate of dentists per 100,000 population is only 29.1. Hardee County is a socio-economically disadvantaged, rural, agricultural county officially designated as a Health Professionals Shortage area by the US Department of Health and Human Services. Health Professionals Shortage Areas have shortages of primary medical care, dental or mental health providers. Hardee County has shortages in all three areas.2018 Update:Strategies for this priority included increasing community awareness of the availability of local health care services for the un/under-insured by continuing the CREATION Health Ministry Outreach program, providing monetary support by offering discounted home-supply prescriptions for low-income patients discharged from hospital care, supporting the Samaritan's Touch free clinic and providing the clinic with in-kind lab and imaging services for Samaritan's Touch patients. Samaritan's Touch is a free health care clinic for the uninsured population, serving Highlands and Hardee counties. The donation is funded partially by AdventHealth Wauchula, along with AdventHealth Sebring and AdventHealth Lake Placid. The outcomes for this goal exceeded expectations. A total of 65 CREATION Health volunteers participated in outreach activities, exceeding the goal of 45 volunteers. A total of $7,133 was applied to cover costs of home supply prescriptions for low income patients discharged from hospital care, exceeding the expected dollar amount of $1,250. In addition, both monetary donations for support of Samaritan's Touch (expected: $43,750 actual: $87,500) and in-kind donations of lab and imaging services to Samaritan's Touch patients (expected: $250,000 actual: $618,676), exceeded expected dollar amounts. The greatest challenge is knowing that the number of community residents needing these services continues to grow. AdventHealth Wauchula continues to recruit new physicians of all types to the area and has noted that since the opening of AdventHealth Wauchula at its new location, community use of the facility, including Emergency Department (ED) and Transitional Care, has increased. Priority 4: Heart Disease & Stroke (High Blood Pressure & Cholesterol)2016 Description of the Issue: With a higher than state average rate of high blood pressure (HBP), 29.6 percent of the PSA residents have been diagnosed with HPB. 56.01 percent of adults have high cholesterol. 10.9 percent of adults in the PSA have been diagnosed with Coronary Artery Disease.2018 Update: The interventions include offering free, evidence-based Stanford Chronic Disease Self- Management Program (CDSMP) 6-week class series to educate participants regarding chronic disease self-management. The outcome did not meet expectations as too few participants signed up to hold the classes (minimum class size requirements set by CDSMP). The instructor will need to be recertified, and the outcome will be included again for the next year, as the Hospital has now employed more transitional care (Care 360) specialists to recruit participants. Plans are to also hold these classes in the community at convenient locations for patients that have gone home from the Hospital. The greatest challenge is recruiting participants who will attend the entire series. Transportation continues to be a concern as Hardee County has no bus system and few taxis. A second intervention was to hold a Complete Health Improvement Program (CHIP) class series, a lifestyle enrichment program designed to reduce disease risk through better health habits and appropriate lifestyle modifications. Goals included lowering cholesterol, hypertension and blood sugar levels, reducing excess weight through improved dietary choices, enhancing daily exercise, increasing support systems and decreasing stress in an evidence-based program. This program has not been offered in Hardee County, due to the need for more trained facilitators and full-time employees (FTE). The series held in Lake Placid was advertised in Hardee County, however no Hardee residents attended. A Hospital employee completed training to teach the Corporate CHIP series in 2018.Priority 5: Teen Pregnancy Prevention2016 Description of the Issue: The teen birth rate is 88.4 per 1000 population compared with the state rate of 36.1 and the country's rate of 36.6. Previous grant funding for public school pregnancy prevention programs has ceased.2018 Update: The intervention chosen was to send a representative from the Hospital to attend the local Teen Pregnancy Prevention Association meetings. This has been accomplished. However, this goal and its interventions will be addressed/reviewed at the next Community Health Needs Assessment Committee meeting, as AdventHealth Wauchula does not have an Obstetrics (OB) department and the representative must travel from Highlands County to attend the meetings. Community Needs Not Chosen by AdventHealth Wauchula:The primary and secondary data in the Community Health Needs Assessment identified multiple community issues. Hospital and community stakeholders used the following criteria to narrow the larger list to the priority areas noted above:1. How acute is the need? (based on data and community concern)2. What is the trend? Is the need getting worse?3. Does the Hospital provide services that relate to the priority? 4. Is someone else or multiple groups in the community already working on this issue? 5. If the Hospital were to address this issue, are there opportunities to work with community partners? Based on this prioritization process, the Hospital did not choose the following community issues:1. Cancer/Tobacco Use: This issue is already being addressed with tobacco cessation classes located at AdventHealth Wauchula.2. Access to Mental Health Services: The provider service area is designated as a Health Professionals Shortage Area. The Hospital refers patients to local resources as available. This is not a line of service the Hospital provides.
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Part V, Section B
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Facility Reporting Group B
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Facility Reporting Group B consists of:
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- Facility 7: AdventHealth Sebring, - Facility 11: AdventHealth Lake Placid
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Facility Reporting Group - B Part V, Section B, line 5:
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AdventHealth Sebring operates two hospital facilities in Highlands County under a single license, one in Sebring, Florida and one in Lake Placid, Florida (the Hospitals). The two Hospitals collaborated in 2016 to conduct a 2016 Community Health Needs Assessment as these two Hospitals share the same service area. The Hospitals' primary service area includes Highlands County and portions of Hardee County. In conducting its 2016 Community Health Needs Assessment (CHNA), primary and secondary health data was collected and analyzed. Primary data was gathered based upon input from individuals representing the broad community, as well as low-income, minority, and other medically underserved populations. Primary data input was primarily gathered through the establishment of a Community Health Needs Assessment Committee, community stakeholder surveys, and Public Health input and expertise. The Hospitals formed a Community Health Needs Assessment Committee (CHNAC) that included representatives of the community and the Hospitals, with a special focus on underserved populations. Many of the CHNAC members were selected because of their direct ties to the underserved and impoverished communities in the Hospitals' primary service area. Key members of the CHNAC included representatives from Central Florida Health Care, a local federally qualified health center, Nu-Hope Elder Care Services, Inc., a senior social service organization, Healthy Start-Wauchula, the Highlands County Board of County Commissioners, Redlands Christian Migrant Association, an organization providing childcare and early education for children of migrant farm workers and rural, low-income families, Samaritan's Touch, a health clinic for the uninsured, Heartland Rural Health Network for low-income and minority populations, the Highlands County Department of Health and the Hardee County Department of Health. AdventHealth Sebring also gathered primary data through the utilization of a stakeholder survey. This stakeholder survey was distributed to and completed by most of the members of the CHNAC and members of the community at large. Various sources of secondary data were reviewed to understand the larger issues plaguing the Hospitals' primary service area.
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Facility Reporting Group - B Part V, Section B, line 6a:
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AdventHealth Sebring and AdventHealth Lake Placid collaborated in conducting their Community Health Needs Assessments (CHNA) in 2016.
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Facility Reporting Group - B Part V, Section B, line 7d:
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The Hospital has adopted a policy that addresses the public posting requirements of the Community Health Needs Assessment. Under this policy, the Community Health Needs Assessment Reports must be posted on the Hospital's website at least until the date the hospital facility has made widely available on its website its two subsequent Community Health Needs Assessment Reports. The Hospital will also make a paper copy of its Community Health Needs Assessment Report available for public inspection upon request and without charge, at least until the date the hospital facility has made available for public inspection its two subsequent Community Health Needs Assessment Reports.
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Facility Reporting Group - B Part V, Section B, line 11:
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The information provided below explains how Adventist Health System/Sunbelt, Inc d/b/a AdventHealth Sebring and AdventHealth Lake Placid (The Hospitals) addressed in 2018 the significant health needs identified in their 2016 Community Health Needs Assessment, and any such needs that were not addressed and why such needs were not addressed. The Hospitals conducted a Community Health Needs Assessment in 2016 and adopted an implementation strategy to address the significant health needs identified in the 2016 Community Health Needs Assessment in 2017 prior to May 15, 2017.Adventist Health System/Sunbelt, Inc. d/b/a AdventHealth Sebring and AdventHealth Lake Placid will be referred to in this document as AdventHealth Sebring and AdventHealth Lake Placid or "The Hospitals". These two hospitals operate under a single hospital license.In January of 2019, every wholly-owned entity across our organization adopted the AdventHealth system brand. Our identity has been unified to represent the full continuum of care our system offers. Throughout this report, we will refer to the Hospitals as AdventHealth Sebring and AdventHealth Lake Placid. Any reference to our 2016 Community Health Needs Assessment (CHNA) or 2017 Community Health Plan (CHP) will utilize our new name for consistency.AdventHealth Sebring and AdventHealth Lake Placid are part of the West Florida Division of the healthcare system known as AdventHealth. The West Florida Division of AdventHealth includes 11 hospital facilities.This is the second-year update for AdventHealth Sebring and AdventHealth Lake Placid's 2017-2019 Community Health Plan (Implementation Strategy). AdventHealth Sebring and AdventHealth Lake Placid developed this Plan and posted it by May 15, 2017 as part of its 2016 Community Health Needs Assessment process. For the development of both the Community Health Needs Assessment and the Community Health Plan/Implementation Strategy, AdventHealth Sebring and AdventHealth Lake Placid worked to define and address the needs of low-income, minority and underserved populations in its service area. The 2016 Community Health Needs Assessment used primary data interviews and surveys; secondary data from local, regional and national health-related sources; and Hospital prevalence data to help the Hospitals determine the health needs of the communities they serve. Once the data was gathered, the primary issues identified in the needs assessment were prioritized by community and Hospital stakeholders, who then selected key issues for the Hospitals to address in the 2017-2019 Community Health Plan. The second-year progress on the Community Health Plan is noted below. The narrative describes the issues identified in 2016 and gives an update on the strategies addressing those issues. There is also a description of the identified issues that the Hospitals are not addressing.AdventHealth Sebring and AdventHealth Lake Placid chose five areas of focus for their 2017-2019 Community Health Plan: 1. Heart Disease/Stroke/High Blood Pressure/Cholesterol2. Diabetes3. Obesity/Nutrition4. Access to Care (Primary Care)5. Access to Care (Mental Health Services).Priority 1: Heart Disease/Stroke/High Blood Pressure/Cholesterol2016 Description of the Issue: Heart Disease is the second leading cause of death in the Primary Service Area (PSA). The service area also presents a higher than state average rate of high blood pressure and cholesterol.2018 Update: AdventHealth Sebring and AdventHealth Lake Placid implemented two interventions to address issues related to Heart Disease/Stroke/High Blood Pressure/Cholesterol in all adults with chronic disease residing in low income/low access communities throughout the communities in its primary service area. The first intervention includes offering free, evidence-based Stanford Chronic Disease Self- Management Program (CDSMP) 6-week class series to educate participants regarding chronic disease self-management both on site at the Hospitals and in community settings outside of the Hospitals (local health department locations, community senior centers, library locations, churches, etc.). In addition, efforts to recruit participants included partnering with other agencies to allow referrals to the class series and to share the costs associated with running the program. However, outcomes did not meet expectations as too few participants signed up to hold the classes. Some key challenges included a very strict minimum class size required by Chronic Disease Self-Management Program (CDSMP) standards to run the classes. Additionally, the Hospital system has completed implementation of its transitional care (Care 360) program model where specialists work with patients to make the transition from Hospital to home or other care facilities an easier connection. The Hospital plans to work with its Care 360 specialist to recruit participants and increase awareness of community benefit program availability. Since the greatest challenge was recruiting participants to reach the required class sizes, having access to the newly implemented Care 360 is a very hopeful opportunity to reach established outcome goals associated with this metric in order to impact the community in this area of health need.A second intervention was to hold a Complete Health Improvement Program (CHIP) class series, a lifestyle enrichment program designed to reduce disease risk through better health habits and appropriate lifestyle modifications. Goals included lowering cholesterol, hypertension and blood sugar levels, reducing excess weight through improved dietary choices, enhancing daily exercise, increasing support systems and decreasing stress in an evidence-based program. The program exceeded expectations of 50 percent of participants who experience improved biometric indices (program measures blood sugar levels, cholesterol, blood pressure, BMI and weight) by reaching 90 percent. AdventHealth Lake Placid contributed $2,183 toward the class series and Cardiopulmonary Rehab and Diabetes Center employees donated their time to teach classes in the series each week. Priority 2: Diabetes2016 Description of the Issue: Diabetes prevalence is higher than the state average of diabetes rates, and lower than average access to diabetes self-management and pre-diabetes education programs is a current disparity in the Primary Service Area (PSA).2018 Update: AdventHealth Sebring participated in the Morning Mile (MM) program in SW Florida to host a pilot before-school walking program at two Title I schools in the PSA for the 2018 - 2019 school year. The American Diabetes Association (ADA) in partnership with Fitzness International, LLC implements and manages the program in schools on behalf of sponsors and adds a nutrition education component to increase its impact on school children. AdventHealth Sebring sponsored one school for the school year Walker Memorial Adventist Academy. Year two goal met expectations with 65 percent of the student population participating in the program. In October 2018, the ADA reported their struggle to maintain consistent contact with the designated point-of-contact at schools sponsored by AdventHealth. This major challenge led to ADA's failure to report data for the first semester of the school year (August - December 2018). Other common challenges were associated with lack of program management by ADA. AdventHealth's Community Health Coordinator worked to help bridge the gaps in communication at each school and even scheduled site visits to all sponsored schools to re-establish contact and assist with struggles encountered when implementing and managing the Morning Mile program at sponsored schools. AdventHealth West Florida Division is currently working to replace the current program with a new initiative to address childhood obesity for year three.A second intervention, added this year, includes offering free, three-hour pre-diabetes classes at the Hospitals and in the community. These classes are open to the public. In collaboration with local community partners, the Hospitals are offering diabetes self-management education. AdventHealth Sebring exceeded its goal and implemented 22 classes, instead of 20 classes. Success in this outcome can be attributed to working closely with local community partners to promote the classes in the community setting. Priority 3: Obesity/Nutrition2016 Description of the Issue: 41 percent of residents in the PSA have low food access (food desert). 31.9 percent of adults aged 18 and older self-report that they have a Body Mass Index (BMI) in the "overweight" category. 34.7 percent of adults aged 20 and older self-report that they have a BMI in the "obese" category.**see continuation of footnote
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Part V, Section B, Line 11 Continuation of Footnote
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Group B-Facility 7 -- AdventHealth SebringGroup B-Facility 11 -- AdventHealth Lake PlacidDescription of CHNA Significant Needs Continued 2018 Update: AdventHealth Sebring and AdventHealth Lake Placid sponsored the CREATION Health (CH) program which is a faith-based holistic (mental, physical, and spiritual) wellness program with lifestyle seminars and training programs. It teaches eight universal principles of health (Choice, Rest, Environment, Activity, Trust, Interpersonal Relationships, Outlook, & Nutrition) for living a healthier and happier life. This 8-week seminar provides the best practices of whole person living based on Biblical principles and supported by evidence-based science. Two faith congregations were invited by the Chaplain to attend the AdventHealth West Florida Division CREATION Health "Train the Trainer" session hosted by the Mission and Ministry/Community Benefits departments. Town N' Country Seventh-day Adventist (SDA) Church attended and sent three delegates. The delegates received a CH Leadership kit valued at $350. The CH Kit contains CH Seminar Topic Power Point, CH Topic Videos, CH Leadership Manual, Small Group Discussion Guide, Seminar Personal Study Guide, and Participant Pre-Post Self Assessments. New strategies for this goal were implemented and included offering CREATION Health class series, increasing the number of staff members or others trained to teach the series, and building a framework to offer the Food Is Health (FIH) program. The Hospitals exceeded their goal of 30 program graduates, with an actual number of 40 graduates in 2018. Additionally, the Hospitals exceeded the goal of 80 percent of participants self-reporting improved lifestyle choices as measured by CREATION Health self-assessment forms by reaching 100 percent with this metric.A second strategy to reduce blood sugar levels is described below.AdventHealth Sebring and AdventHealth Lake Placid partnered with local community organizations to address the nutritional needs of those in communities designated as food deserts or low income/low access with the Food is Health program (formally known as Food is Medicine). This is accomplished by increasing health and lifestyle educational opportunities, biometric screenings, and access to healthy produce and dry goods. In year two, a total of 133 fresh produce vouchers were distributed to participants. Forty-eight percent of participants showed a decrease in blood sugar, which exceeded the goal of 10 percent of participants. A reduction in BMI was not reported.The major keys to success of the Food is Health program have been relationships with community partners. The Hospitals cannot run this program without strong partnerships with health education providers, local fresh produce vendors, and other community-based organizations who are the "boots on the ground" addressing social determinants of health.Priority 4: Access to Primary Care2016 Description of the Issue: The Hospitals' primary service area (PSA) is designated a Health Professionals Shortage Area (HPSA).2018 Update: Strategies implemented to increase community awareness and availability of local health care services for un/underinsured individuals included continuing the CREATION Health Ministry Outreach program, providing discounted home-supply prescriptions for low-income patients discharged from hospital care, providing monetary support to the Samaritan's Touch free clinic and providing the clinic with in-kind lab and imaging services for Samaritan's Touch patients. Samaritan's Touch is a free health care clinic for the uninsured population, serving Highlands and Hardee counties in Florida. The donation is funded partially by AdventHealth Sebring and AdventHealth Lake Placid, along with AdventHealth Wauchula.Each year, AdventHealth Sebring and AdventHealth Lake Placid continue to exceed outcome goals in each of the above-mentioned strategies to increase access to primary care in the designated primary service areas (PSA).Volunteer participation in the CREATION Health Ministry Outreach program continues to increase each year, with a total of 65 volunteers participating in this strategy. Monetary support for this strategy exceeded year two outcome goals in each category. Priority 5: Access to Care (Mental Health Services)2016 Description of the Issue: The PSA is designated as a Health Professionals Shortage Area (HPSA), with very few physicians/agencies offering mental health services.2018 Update: Strategies were implemented to increase community awareness and availability of local mental health care services for uninsured and underinsured individuals in the community. In 2018, the Hospitals started two grief and depression support groups. Support groups were hosted on site at AdventHealth Sebring and AdventHealth Lake Placid. Plans to partner to host additional support groups at community locations are also underway. Community Needs Not Chosen by AdventHealth Sebring and AdventHealth Lake Placid:The primary and secondary data in the Community Health Needs Assessment identified multiple community issues. Hospital and community stakeholders used the following criteria to narrow the larger list to the priority areas noted above:1. How acute is the need? (based on data and community concern)2. What is the trend? Is the need getting worse?3. Does the Hospital provide services that relate to the priority? 4. Is someone else - or multiple groups - in the community already working on this issue? 5. If the Hospital were to address this issue, are there opportunities to work with community partners? Based on this prioritization process, the Hospital did not choose the following community issues:A. Cancer Incidence/Screening/Tobacco Cessation - the Hospitals already participate with the Area Health Education Center (AHEC) to offer community tobacco cessation classes. B. Poverty/Unemployment/Literacy Rates - The Hospitals do not have the capacity to address these social determinants. C. Chronic Obstructive Pulmonary Disease/Upper Respiratory Infection/Asthma - The Hospitals employ several pulmonologists and sponsor tobacco cessation classes. D. Lack of Transportation - The community lacks public transportation services, and the Hospitals do not have the capacity to address public transportation.
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