Attach to Form 990 or 990-EZ.
Go to www.irs.gov/Form990 for the latest information.
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| FORM 990, PART III, LINE 4A, PROGRAM SERVICE ACCOMPLISHMENTS | SERVICE PROGRAM (CONT) In more than 100 offices throughout the United States and in Puerto Rico, we employ a corps of 246 national service officers (NSOs) and 31 transition service officers (TSOs) who counsel and represent veterans, their families and survivors with claims for benefits from the Department of Veterans Affairs, Department of Defense and other government agencies. Since being chartered by Congress in 1932, they filed 11.7 million claims for benefits. Service officers function as attorneys-in-fact, assisting veterans, their families and survivors in filing claims for VA disability compensation, rehabilitation and education programs, pensions, death benefits, and employment and training programs. They provide free services, such as information seminars and counseling and community outreach activities through the Mobile Service Office (MSO) Program in order to educate and inform veterans on the benefits they have earned through service. They also advise veterans and active-duty military personnel in regard to the Disabled Assistance Program, the Transition Assistance Program and other official panels. For service members making the all-important transition to civilian life, DAV participates in Transition Assistance and Disabled Transition Assistance programs. Our TSOs provide benefits counseling and assistance to service members filing initial claims for VA benefits at nearly 100 military installations throughout the country. The Mobile Service Office Program delivers DAV services to veterans, their families and survivors in their own communities. The program extends DAVs benefits assistance to veterans who might not be able to access it otherwise due to distance, transportation, health or other various reasons. Information seminars are conducted to educate veterans and their families on specific veterans benefits and services. We are in our fourth year of deploying mobile offices to colleges and universities and conducting service seminars for student veterans on campuses throughout the nation. In calendar year 2019, our efforts with these programs resulted in more than 37 events being conducted throughout 30 states and Puerto Rico. DAV continues its pro bono representation program for veterans seeking review in the United States Court of Appeals for Veterans Claims. DAV currently works with two law firms that are highly accomplished in dealing with veterans issues at the court. In fiscal year 2019, the BVA acted on more than 18,250 cases involving DAV clients. These were cases reviewed to identify those in which a veterans claim was improperly denied. The relationship between DAV and these private law firms has resulted in 1,355 cases previously denied by the BVA being appealed to the court at no cost to the veterans. In 2019, DAV trained and certified 2,586 department and chapter service officers in 50 states. Revamped in 2016, the program now allows for Level I and Level II certification training for department and chapter service officers. DAV service officers were available to educate veterans and the public at other community-based events, including participation in state and county fairs, and Major League Baseball, National Football League, National Hockey League and NASCAR events. Counting all national, transition, department, chapter and county veteran service officers, DAV has a total of 3,872 experts nationwide who provide representation for veterans. With the support of our state-level departments and local chapters, these free seminars are administered by DAVs highly trained national service officers and are hosted around the country. During 2019, DAV conducted 154 seminars, which resulted in 7,401 attendees and 317 interviews conducted with veterans and other potential claimants. These seminars also resulted in 84 claims filed through the VA. Expenses $40,674,406 including grants of $114,000. Revenue $0. State Services and Disaster Relief: During 2019, DAV distributed 370 supply kits and provided 470 payments totaling nearly $300,000 to service-injured or ill veterans, service members and their families in need of relief. Since the programs inception in 1968, over $13 million has been disbursed to victims. When disaster strikes, DAV service officers and members deploy into devastated areas, enabling DAV to provide much-needed monetary assistance, conduct benefits counseling and offer referral services for veterans, service members and their families in need. Our Disaster Relief Program provides grants in the aftermath of natural disasters and emergencies in various areas around the nation to help veterans and their families secure temporary lodging, food and other necessities. Support was provided at Ground Zero following the attacks on the World Trade Center and around the Gulf Coast following hurricanes Katrina and Rita. Most recently, DAV supported veterans and their families in the wake of hurricanes, tornadoes, wildfires, volcanoes and flooding throughout Alabama, California, Florida, Nebraska, North Carolina, Ohio, Oklahoma, South Dakota, Tennessee and Texas. Supply kits (backpacks, blankets and hygiene kits) are provided as an additional resource for safety, comfort and self-sufficiency in an extended emergency, disaster or evacuation. Each hygiene kit includes basic necessities such as a toothbrush and toothpaste, razors and shaving cream, hand sanitizer, deodorant, shampoo and soap. The DAV State Service Program granted funds to DAV state-level departments under this program totaling $3.9 million in 2019. This program helps fund services that our state-level departments provide to veterans and their families. In some cases the department programs dovetail or supplement those of our nationwide programs. In other cases they are unique for veterans in their state. DAV also donated to the DAV Just B Kids Scholarship Fund supporting Camp Corral. The scholarships helped more than 1,400 children of wounded disabled or fallen military members attend a free week of summer camp at Camp Corral and connect with other campers who share similar backgrounds and experiences. Expenses $5,448,944 including grants of $5,439,733. Revenue $0. |
| FORM 990, PART III, LINE 4B, PROGRAM SERVICE ACCOMPLISHMENTS | VOLUNTARY SERVICES PROGRAM (CONT) -To incentivize youth volunteers, DAV awarded $75,000 in scholarships through its scholarship program. The DAV Transportation Network is the largest program of its kind for veterans in the nation. This unique initiative helps get veterans to and from VA medical appointments by providing vehicles and a team of volunteer drivers. It is managed by 174 hospital service coordinators located at 213 VA medical centers and outpatient clinics, and is operated by committed DAV volunteer drivers. Since the programs inception in 1987, DAV departments and chapters have donated 3,447 vehicles, and Ford Motor Co. has donated 231 vehicles at a total combined cost of more than $84 million. The amount of hours DAV volunteers dedicate, the miles they drive and the number of rides they provide to veterans reflect promises weve ensured were kept. To put this into perspective, DAV volunteer drivers have driven 751,884,781 miles since the program began. In 2019, volunteers traveled 20,513,512, providing more than 615,000 rides to veterans and donating over 1.2 million hours of their time. The value of these contributed services is reported as revenue on DAV's financial statements prepared in accordance with Generally Accepted Accounting Principles, but is not recorded as revenue on this Form 990 in accordance with Internal Revenue Service guidelines. Other DAV voluntary service program initiatives include the National Disabled Veterans Winter Sports Clinic, National Disabled Veterans Tee Tournament, Jesse Brown Memorial Youth Scholarship Program, Mentoring Retreats, Volunteer for Veterans, Local Veterans Assistance Program and VA Voluntary Service Program. Expenses $3,606,422 including grants of $571,681. Revenue $0. |
| FORM 990, PART III, LINE 4C, PROGRAM SERVICE ACCOMPLISHMENTS | EMPLOYMENT PROGRAM (CONT) Whether its unemployment or underemployment, DAV realizes the challenge that many veterans face in pursuing rewarding careers. Established in 2014, the DAV National Employment Program has firmly positioned itself as a leader among veterans service organizations in providing assistance to veterans and their spouses seeking new or better jobs. A primary component of this mission is our strategic partnership with RecruitMilitary, a full-service, military-to-civilian recruiting firm who hosts nationwide traditional and virtual career fairs that are accessible to all who served and their spouses. Additionally DAV uses a multitude of online and traditional resources to connect employers, franchisers and educational institutions with active service members, Guard and Reserve personnel, veterans and spouses. In just over five years, DAV has already made a significant impact to reduce the number of unemployed and underemployed veterans. In fact, from June 2014 through December 2019, DAV sponsored 607 traditional and virtual career fairs that nearly 210,000 active service members, Guard and Reserve personnel, veterans and spouses attended, resulting in more than 146,000 job offers. In 2020, DAV will continue our staunch efforts by sponsoring traditional and virtual career fairs nationwide to help ensure veterans have access to these critical employment opportunities. DAV also works directly with companies seeking the many talents and skills veterans possess. Our program provides a multitude of resources that veterans can access within our employment resources webpage (jobs.dav.org), including a job search board that boasts more than 200,000 current employment opportunities around the world and direct links to company website job boards. We are very happy to report that our employment resources website has grown in content and resources with nearly 14,000 views monthly. While online resources are always evolving, we are constantly improving and adding new content to our website to highlight a variety of useful employment and educational resources. Through efforts started in 2017, we expanded our assistance by adding The Veteran Advantage: DAV Guide to Hiring & Retaining Veterans with Disabilities. Through interaction with hundreds of companies, recurring questions about best practices and strategies when hiring veterans with disabilities were becoming more and more common. In fact, due to overwhelmingly positive response following the its initial launch in 2018 DAV re-released the Hiring Guide in October 2019 and had nearly 60,000 views of the digital version in the first two months alone, which resides free of charge on our website, jobs.dav.org. With the hiring guide, DAV aims to provide companies, hiring managers or other human resources professionals a solution-oriented, practical and strategic approach to hiring and retaining veterans with disabilities. Lastly, we have launched a new partnership with Hiring America, the foremost voice in televised programs dedicated solely to helping veterans secure meaningful employment. Each episode features companies with outstanding veteran hiring initiatives; shares insights from CEOs, career counselors and human resources specialists; and provides valuable information to help ease the transition for veterans entering the civilian workforce. With the programs projected reach of nearly 3 million viewers, we are very excited about its addition to the growing number of tools and resources DAV provides to active service members, Guard and Reserve personnel, veterans and spouses who are seeking employment, as well as the companies who want to hire them. Expenses $1,521,454 including grants of $0. Revenue $0. |
| FORM 990, PART III, LINE 4D, OTHER PROGRAM SERVICES | COMMUNICATIONS PROGRAM: DAVs National Communications Department runs internal and external communications programs including, but not limited to, publications, media relations, digital material and numerous outreach efforts to tell DAVs story and support its key objectives. A bimonthly magazine informs our members on critical issues and policies impacting the federal benefits and services veterans have earned through their service. It also brings attention to DAVs state-level departments and our local chapters by highlighting their many successful service programs and, therefore, inspiring strong and effective strategies in communities from coast to coast. By producing public service announcements, news releases, brochures, speeches, op-eds, print messages, educational videos and other content, DAV is able to spread information about our organization and the complete scope of free services that help create more victories for veterans. Furthermore, DAV has continued to grow its social media presence through Facebook, Twitter LinkedIn and Instagram. On Facebook, DAV provides daily information to more than 1.4 million followers, and DAVs posts reach more than 145,000 people each day. In 2019, our Twitter page grew by more than 3% to reach over 103,600 followers. DAV tweets were seen by more than 4.7 million individuals throughout the year. DAVs Instagram following broke the 43,000-follower threshold, representing a 39% increase from 2018. DAVs Instagram posts reached nearly 3 million in 2019. Finally, a strategic emphasis was placed on LinkedIn, and our following grew to over 55,000. This highlights an astounding 152% increase from 2018. DAV once again touched the lives of countless veterans and supporters through the Thank A Vet campaign. This initiative provides everyone an easy way to thank a veteran in their life by adding a photo and their personal thanks to the DAV Thank A Vet Mosaic. From Oct. 31 to Nov. 15, 2019, the Thank A Vet program saw over 256,000 page views on its site; more than 143,000 of them were from DAVs social media platforms. Nearly 4,700 submissions were received. Our website, dav.org, is another very valuable informational and educational tool for veterans and the general public. The site continues to develop ways to connect veterans to DAVs free services; spread awareness of legislative issues; and educate and inform our members, veterans and the public. It also allows veterans and citizens to make their voices heard on important public-policy issues through an email feedback feature. In 2019, the organizations official website was visited more than 3 million times and received nearly 6.5 million page views. With such an immense collection of programs and services, DAV is able to provide detailed research and resources to best explain issues with facts, applicable examples and important context. As a result, our educational public service and outreach programs continue to promote awareness of veterans issues and honor veterans service to our nation. Expenses $9,333,423 including grants of $15,000. Revenue $0. MEMBERSHIP PROGRAM: The lifeblood of DAV is its membership. When veterans join DAV, they enlist in a fight to ensure our nation keeps its promises to those whove served. The unwavering devotion that members dedicate to our mission has made DAV the premier veterans service organization, and our commitment has spanned nearly a century. DAV is the leading voice for our nations injured and ill veterans, regardless of service era. This commitment is expressed in our mission statement and makes DAV unique among other organizations. DAV was founded in the immediate aftermath of World War I, as no group then existed to provide and advocate for veterans forever changed by military service. Our legacy has evolved to meet the changing needs of members, families and caregivers amid the historical journey of our nation. Our military and American society continues to change, and DAV embraces those changes to ensure veterans of all service eras and genders are able to have their chance at the American dream. Today, social networking and other changes to the ways Americans communicate allow DAV members to play a larger role than ever as spokespeople advocating for the unique needs of the veteran community. We continue to respond to the needs of the current generation of veterans and are also steadfast in our resolution to ensure equitable support for another vital part of our community, veteran caregivers. These unsung heroes provide unfaltering dedication to disabled veterans, often assuming a life of heavy responsibility and sacrifice to care for their loved ones affected by devastating illness or injury. DAV has almost 3,300 members dedicated to recruiting veterans so that we can maintain our strong voice and credibility with lawmakers now and well into the future. With 52 state-level departments and over 1,300 active chapters nationwide, we closed the 20182019 membership year with more than 1 million veterans in DAV, ensuring a strong, unified and living embodiment of DAVs mission of service to veterans, their families and survivors. Expenses $6,535,172 including grants of $50. Revenue $0. LEGISLATIVE PROGRAM: For almost a century, DAV has been advocating for better federal veterans programs, benefits, health care and transition services for the men and women who served, their families and survivors. In supporting our legislative program, DAV members steer our efforts by submitting resolutions adopted at our national convention. Fueled by the shared voice of more than 1 million members, DAV works with Congress to improve federal laws, regulations and policies of the Department of Veterans Affairs and other federal agencies whose programs impact the veteran population. Throughout 2019, DAV exerted significant influence on the development, approval and implementation of federal legislation and programs to support ill and injured veterans thanks to our broad national support. Although our legislative program accounted for less than 1 percent of the organizations total expenditures in 2019, we were able to leverage those resources, thanks to the support of DAVs nationwide network of grassroots members and supporters, to help achieve some historic victories for veterans. Our 2019 Mid-Winter Conference, held in Washington, D.C., in February and attended by more than 500 of DAVs leading advocates, provided a strong grassroots push for all of our legislative priorities for the year. As a result of those efforts, a number of DAVs key legislative goals were enacted, including the historic VA MISSION Act, a bill to reform and strengthen the VA health care system; expand VAs comprehensive package of caregiver benefits to all eras of seriously injured veterans; and improve earned benefits for veterans, their families and survivors. Expenses $ 2,022,774 including grants of $ 0. Revenue $0 |
| FORM 990, PART III, LINE 4D, OTHER PROGRAM SERVICES (CONT) | PUBLIC AWARENESS OUTREACH: DAVs public outreach campaign continues to ensure veterans, their caregivers and families are fully aware of the wide range of other programs we offer. This effort provides Americans an opportunity to become involved in relating with and helping the men and women who served our nation and preserved the way of life fellow Americans hold dear. In 2019, a new series of messages was produced featuring more veterans who have achieved personal victories with the help of DAV. The organization dedicated $27.7 million to this large-scale effort, an investment thats making a real difference in the lives of veterans and their families. In November of 2019, DAV hosted the annual DAV 5K hosted in Cincinnati, bringing together more than 2,500 people and nearly 100 volunteers who personally honored and thanked friends and family members who served or are currently serving our country. In 2020, we look forward to another year of honoring veterans through this much-anticipated community outreach event. Expenses $ 27,677,170 including grants of $ 0. Revenue $ 75,845. Public Service Announcement Program: In 2019, DAVs mission of service to all veterans was front and center in our national and local placements thanks to our public service announcement campaign. Television, print, radio and out of home messages helped raise awareness of the programs and free services we provide to veterans and their families. These timely and inspiring messages also raised awareness among the general public of DAV and the service, sacrifices and needs of those we serve. In increasingly busy and cluttered ad spaces of network radio, television and other media, DAV stood tall and reached an audience of unprecedented size. In 2019, our program grew to $117.7 million in estimated donated media value, representing 29 percent growth over 2018. This program relies on donated media from television, radio, print, outdoor and transit outlets. The widespread media exposure resulted in more than 8.7 billion impressions. This was made possible through extensive outreach, relationship building and cultivation with top broadcast and print outlets, and includes support from national television networks ABC and CBS; national print placements in The Wall Street Journal and First for Women; and regional placements in Money, Bloomberg Businessweek and Sports Illustrated. The campaign, first released in 2016, is now in its third iteration to continue inspiring veterans to overcome challenges and achieve their own personal victories while emphasizing the life-changing services DAV provides to veterans and their families at no cost. As the gap between our military and civilian populations continues to widen, these messages help to serve as testament to an American public too often unaware of the sacrifices of men and women in uniform. To view or download DAVs public service messages, visit davpsa.org. Expenses $1,401,886 including grants of $ 0. Revenue $ 0. |
| FORM 990, PART VI, SECTION A, LINE 6 | MEMBERS OR STOCKHOLDERS DAV IS A NOT-FOR-PROFIT ORGANIZATION WITH MEMBERS THAT HAVE THE RIGHT TO PARTICIPATE IN THE ORGANIZATION'S GOVERNANCE. THEY, OR THEIR DELEGATES, ELECT FOUR MEMBERS OF DAV'S BOARD OF DIRECTORS. |
| FORM 990, PART VI, SECTION A, LINE 7A | ORGANIZATION MEMBERS PLEASE SEE FORM 990, PART VI, SECTION A, LINE 6. |
| FORM 990, PART VI, SECTION B, LINE 11B | PROCESS OF THE REVIEW OF FORM 990 FOLLOWING COMPLETION OF FORM 990 BY DAV'S TAX PREPARER, IT IS REVIEWED BY DAV'S ACCOUNTING DEPARTMENT STAFF AND EXECUTIVE DIRECTOR. ONCE RESULTING REVISIONS ARE MADE, THE FORM IS MAILED TO THE BOARD OF DIRECTORS FOR THEIR REVIEW AND QUESTIONS. IT IS SUBSEQUENTLY FILED WITH THE IRS. |
| FORM 990, PART VI, SECTION B, LINE 12C | ORGANIZATION'S PRACTICE FOR MONITORING COMPLIANCE ALL MEMBERS OF THE BOARD OF DIRECTORS RECEIVE A COPY OF THE CONFLICT OF INTEREST POLICY IMMEDIATELY UPON ASSUMING OFFICE, OR AT A MINIMUM, ANNUALLY. THE SAME PROCESS APPLIES TO KEY EMPLOYEES AND DEPARTMENT DIRECTORS. RECIPIENTS ACKNOWLEDGE THEY HAVE READ THE POLICY, IDENTIFY ANY AREAS OF CONFLICT AND RETURN THE SIGNED DISCLOSURE FORM TO THE DAV EXECUTIVE DIRECTOR. RESPONSES ARE REVIEWED AND IDENTIFIED. CONFLICTS ARE REFERRED TO THE BOARD OF DIRECTORS FOR DISCUSSION AND APPROVAL AS APPROPRIATE. |
| FORM 990, PART VI, SECTION B, LINE 15 | COMPENSATION REVIEW PROCESS EVERY FOUR OR FIVE YEARS DAV HIRES AN INDEPENDENT CONSULTING FIRM TO REVIEW COMPENSATION OF DAV NATIONAL ADJUTANT AND CEO, EXECUTIVE DIRECTORS, KEY EMPLOYEES, AND OTHER TOP MANAGEMENT OFFICIALS. IN 2018, THE CONSULTING FIRM WAS BUCK CONSULTING. THIS INVOLVES REVIEW OF POSITION RESPONSIBILITIES, ACCUMULATION OF COMPARABLE DATA FROM OTHER ORGANIZATIONS AND DETERMINATION OF APPROPRIATE COMPENSATION RANGES FOR EACH. THE RANGES ARE REVIEWED AND APPROVED BY INDEPENDENT MEMEMBERS OF THE BOARD OF DIRECTORS (BOARD). ANY SUBSEQUENT CHANGES IN COMPENSATION, TYPICALLY ANNUAL AND WITHIN THE ESTABLISHED RANGES, ARE ALSO APPROVED BY THE BOARD. NON-EMPLOYEE MEMBERS OF DAV'S BOARD RECEIVE AN IRS APPROVED DAILY PER DIEM WHEN ATTENDING MEETINGS OR REPRESENTING DAV AT VARIOUS RELATED EVENTS. THIS IS PRIMARILY TO COVER MEALS AND LODGING. |
| FORM 990, PART VI, SECTION C, LINE 19 | DOCUMENTS GOVERNING DOCUMENTS AND THE CONFLICT OF INTEREST POLICY ARE AVAILABLE UPON REQUEST. THE DAV ANNUAL REPORT AND MOST RECENT FORM 990 ARE AVAILABLE ON DAV'S WEBSITE (WWW.DAV.ORG) AND ALSO UPON REQUEST OR PUBLIC INSPECTION AT DAV NATIONAL HEADQUARTERS. FORM 1024 IS AVAILABLE UPON REQUEST. |
| FORM 990, PART VII, LINE 1A(10) | OFFICER NAME AND TITLE ROBERT D. COX: DIRECTOR 1/2019 8/2019; TREASURER 8/2019 12/2019 |
| FORM 990, PART XI, LINE 9 | OTHER CHANGES PROCCEEDS FROM SALE OF ARTWORKS $9,825,030 PENSION LIAB & OTHER POSTRETIREMENT BENEFIT OBLIGATION ADJ $(9,549,219) TOTAL $275,811 |
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