Attach to Form 990 or Form 990-EZ.
Go to
www.irs.gov/Form990 for instructions and the latest information.
| (i) Name of supported organization | (ii) EIN | (iii) Type of organization (described on lines 1- 10 above (see instructions)) | (iv) Is the organization listed in your governing document? | (v) Amount of monetary support (see instructions) | (vi) Amount of other support (see instructions) | |
|---|---|---|---|---|---|---|
| Yes | No | |||||
|
Total |
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Calendar year (or fiscal year beginning in) ![]() |
(a) 2016 | (b) 2017 | (c) 2018 | (d) 2019 | (e) 2020 | (f) Total | |
|---|---|---|---|---|---|---|---|
| 1 | Gifts, grants, contributions, and membership fees received. (Do not include any "unusual grant.") .. | 26,019,065 | 27,083,768 | 29,500,933 | 29,471,470 | 25,319,333 | 137,394,569 |
| 2 | Tax revenues levied for the organization's benefit and either paid to or expended on its behalf.... | ||||||
| 3 | The value of services or facilities furnished by a governmental unit to the organization without charge.. | ||||||
| 4 | Total. Add lines 1 through 3 | 26,019,065 | 27,083,768 | 29,500,933 | 29,471,470 | 25,319,333 | 137,394,569 |
| 5 | The portion of total contributions by each person (other than a governmental unit or publicly supported organization) included on line 1 that exceeds 2% of the amount shown on line 11, column (f).. | ||||||
| 6 | Public support. Subtract line 5 from line 4. | 137,394,569 | |||||
Calendar year
(or fiscal year beginning in) ![]() |
(a) 2016 | (b) 2017 | (c) 2018 | (d) 2019 | (e) 2020 | (f) Total | |
|---|---|---|---|---|---|---|---|
| 7 | Amounts from line 4.. | 26,019,065 | 27,083,768 | 29,500,933 | 29,471,470 | 25,319,333 | 137,394,569 |
| 8 | Gross income from interest, dividends, payments received on securities loans, rents, royalties and income from similar sources... | 39,563 | 76,394 | 233,289 | 315,175 | 175,765 | 840,186 |
| 9 | Net income from unrelated business activities, whether or not the business is regularly carried on.. | ||||||
| 10 | Other income. Do not include gain or loss from the sale of capital assets (Explain in Part VI.).. | 262,503 | 115,371 | 99,153 | 69,975 | 166,562 | 713,564 |
| 11 | Total support. Add lines 7 through 10 | 138,948,319 | |||||
Calendar year (or fiscal year beginning in) ![]() |
(a) 2016 | (b) 2017 | (c) 2018 | (d) 2019 | (e) 2020 | (f) Total | |
|---|---|---|---|---|---|---|---|
| 1 | Gifts, grants, contributions, and membership fees received. (Do not include any "unusual grants.") . | ||||||
| 2 | Gross receipts from admissions, merchandise sold or services performed, or facilities furnished in any activity that is related to the organization's tax-exempt purpose | ||||||
| 3 | Gross receipts from activities that are not an unrelated trade or business under section 513 ..... | ||||||
| 4 | Tax revenues levied for the organization's benefit and either paid to or expended on its behalf... | ||||||
| 5 | The value of services or facilities furnished by a governmental unit to the organization without charge | ||||||
| 6 | Total. Add lines 1 through 5 | ||||||
| 7a | Amounts included on lines 1, 2, and 3 received from disqualified persons | ||||||
| b | Amounts included on lines 2 and 3 received from other than disqualified persons that exceed the greater of $5,000 or 1% of the amount on line 13 for the year. | ||||||
| c | Add lines 7a and 7b.. | ||||||
| 8 | Public support. (Subtract line 7c from line 6.) | ||||||
Calendar year (or fiscal year beginning in) ![]() |
(a) 2016 | (b) 2017 | (c) 2018 | (d) 2019 | (e) 2020 | (f) Total | |
|---|---|---|---|---|---|---|---|
| 9 | Amounts from line 6... | ||||||
| 10a | Gross income from interest, dividends, payments received on securities loans, rents, royalties and income from similar sources.. | ||||||
| b | Unrelated business taxable income (less section 511 taxes) from businesses acquired after June 30, 1975. | ||||||
| c | Add lines 10a and 10b. | ||||||
| 11 | Net income from unrelated business activities not included in line 10b, whether or not the business is regularly carried on. | ||||||
| 12 | Other income. Do not include gain or loss from the sale of capital assets (Explain in Part VI.) .. | ||||||
| 13 | Total support. (Add lines 9, 10c, 11, and 12.).. | ||||||
| Section A - Adjusted Net Income | (A) Prior Year |
(B) Current Year (optional) |
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| 1 | Net short-term capital gain | 1 | ||||
| 2 | Recoveries of prior-year distributions | 2 | ||||
| 3 | Other gross income (see instructions) | 3 | ||||
| 4 | Add lines 1 through 3 | 4 | ||||
| 5 | Depreciation and depletion | 5 | ||||
| 6 | Portion of operating expenses paid or incurred for production or collection of gross income or for management, conservation, or maintenance of property held for production of income (see instructions) | 6 | ||||
| 7 | Other expenses (see instructions) | 7 | ||||
| 8 | Adjusted Net Income (subtract lines 5, 6 and 7 from line 4) | 8 | ||||
| Section B - Minimum Asset Amount | (A) Prior Year |
(B) Current Year (optional) |
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| 1 | Aggregate fair market value of all non-exempt-use assets (see instructions for short tax year or assets held for part of year): | 1 | ||||
| a | Average monthly value of securities | 1a | ||||
| b | Average monthly cash balances | 1b | ||||
| c | Fair market value of other non-exempt-use assets | 1c | ||||
| d | Total (add lines 1a, 1b, and 1c) | 1d | ||||
| e |
Discount claimed for blockage or other factors (explain in detail in Part VI): |
|||||
| 2 | Acquisition indebtedness applicable to non-exempt use assets | 2 | ||||
| 3 | Subtract line 2 from line 1d | 3 | ||||
| 4 | Cash deemed held for exempt use. Enter 0.015 of line 3 (for greater amount, see instructions). | 4 | ||||
| 5 | Net value of non-exempt-use assets (subtract line 4 from line 3) | 5 | ||||
| 6 | Multiply line 5 by 0.035 | 6 | ||||
| 7 | Recoveries of prior-year distributions | 7 | ||||
| 8 | Minimum Asset Amount (add line 7 to line 6) | 8 | ||||
| Section C - Distributable Amount | Current Year | |||||
| 1 | Adjusted net income for prior year (from Section A, line 8, Column A) | 1 | ||||
| 2 | Enter 85% of line 1 | 2 | ||||
| 3 | Minimum asset amount for prior year (from Section B, line 8, Column A) | 3 | ||||
| 4 | Enter greater of line 2 or line 3 | 4 | ||||
| 5 | Income tax imposed in prior year | 5 | ||||
| 6 | Distributable Amount. Subtract line 5 from line 4, unless subject to emergency temporary reduction (see instructions) | 6 | ||||
| Section D - Distributions | Current Year | |
|---|---|---|
| 1 Amounts paid to supported organizations to accomplish exempt purposes | 1 | |
|
2
Amounts paid to perform activity that directly furthers exempt purposes of supported organizations, in excess of income from activity |
2 | |
| 3 Administrative expenses paid to accomplish exempt purposes of supported organizations | 3 | |
| 4 Amounts paid to acquire exempt-use assets | 4 | |
| 5 Qualified set-aside amounts (prior IRS approval required - provide details in Part VI) | 5 | |
| 6 Other distributions (describe in Part VI). See instructions | 6 | |
| 7Total annual distributions. Add lines 1 through 6. | 7 | |
|
8
Distributions to attentive supported organizations to which the organization is responsive (provide details in Part VI). See instructions |
8 | |
| 9 Distributable amount for 2020 from Section C, line 6 | 9 | |
| 10 Line 8 amount divided by Line 9 amount | 10 | |
| Section E - Distribution Allocations (see instructions) |
(i) Excess Distributions |
(ii) Underdistributions Pre-2020 |
(iii) Distributable Amount for 2020 |
|
|---|---|---|---|---|
| 1 Distributable amount for 2020 from Section C, line 6 | ||||
|
2
Underdistributions, if any, for years prior to 2019 (reasonable cause required-- explain in Part VI). See instructions. |
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| 3 Excess distributions carryover, if any, to 2020: | ||||
| a From 2015....... | ||||
| b From 2016....... | ||||
| c From 2017....... | ||||
| d From 2018....... | ||||
| e From 2019....... | ||||
| fTotal of lines 3a through e | ||||
| g Applied to underdistributions of prior years | ||||
| h Applied to 2020 distributable amount | ||||
|
i
Carryover from 2015 not applied (see instructions) |
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| j Remainder. Subtract lines 3g, 3h, and 3i from line 3f. | ||||
| 4Distributions for 2020 from Section D, line 7: | ||||
| $ | ||||
| a Applied to underdistributions of prior years | ||||
| b Applied to 2020 distributable amount | ||||
| c Remainder. Subtract lines 4a and 4b from line 4. | ||||
|
5
Remaining underdistributions for years prior to 2020, if any. Subtract lines 3g and 4a from line 2. If the amount is greater than zero, explain in Part VI. See instructions. |
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|
6
Remaining underdistributions for 2020. Subtract lines 3h and 4b from line 1. If the amount is greater than zero, explain in Part VI. See instructions. |
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|
7 Excess distributions carryover to 2021. Add lines 3j and 4c. |
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| 8 Breakdown of line 7: | ||||
| a Excess from 2016..... | ||||
| b Excess from 2017..... | ||||
| c Excess from 2018..... | ||||
| d Excess from 2019..... | ||||
| e Excess from 2020..... | ||||
| Facts And Circumstances Test |
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| Return Reference | Explanation |
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| Software ID: | |
| Software Version: |
Attach to Form 990 or 990-EZ.
Go to www.irs.gov/Form990 for the latest information.
| Return Reference | Explanation |
|---|---|
| FORM 990, PART VI, SECTION B, LINE 11B | THE FORM 990 IS REVIEWED IN DETAIL BY MANAGEMENT AND THEN MANAGEMENT REVIEWS THE RETURN WITH THE FINANCE COMMITTEE. ONCE APPROVED BY MANAGEMENT AND THE FINANCE COMMITTEE, THE FORM 990 IS DISTRIBUTED TO THE FULL BOARD OF DIRECTORS, WHERE THEY HAVE THE OPPORTUNITY TO DISCUSS THE RETURN WITH MANAGEMENT AND THE FINANCE COMMITTEE BEFORE THE RETURN IS FILED. |
| FORM 990, PART VI, SECTION B, LINE 12C | ANNUALLY, EACH OFFICER, DIRECTOR, OR MEMBER OF A COMMITTEE WITH GOVERNING BOARD DELEGATED POWERS IS REQUIRED TO SIGN A STATEMENT WHICH AFFIRMS SUCH PERSON HAS RECEIVED A COPY OF THE CONFLICTS OF INTEREST POLICY, HAS READ AND UNDERSTANDS THE POLICY, AND HAS AGREED TO COMPLY WITH THE POLICY. DETERMINATIONS OF WHETHER A CONFLICT EXISTS, AND APPROPRIATE RESOLUTION OF THOSE CONFLICTS, IS MADE EITHER BY THE GOVERNING BOARD OF DIRECTORS OR BY A COMMITTEE APPOINTED BY THE BOARD OF DIRECTORS. NO PERSON DETERMINED TO HAVE A CONFLICT OF INTEREST IS ALLOWED TO PARTICIPATE IN THE DELIBERATIONS OR DECISION REGARDING RESOLUTION OF THAT CONFLICT OR THE APPROVAL OF TRANSACTIONS RELATED TO IT. |
| FORM 990, PART VI, SECTION B, LINE 15 | THE POLICY WITH RESPECT TO CHANGES IN THE EXECUTIVE DIRECTOR'S COMPENSATION HAS BEEN AS FOLLOWS: THE FINANCE COMMITTEE OF THE BOARD OF DIRECTORS USES COMPARABLE COMPENSATION DATA OBTAINED FROM OTHER LEGAL SERVICES PROGRAMS, LEGAL SERVICES CORPORATION, MARYLAND ASSOCIATION FOR NONPROFITS, AND STATE, FEDERAL AND LOCAL GOVERNMENTS TO DETERMINE AN APPROPRIATE COMPENSATION LEVEL FOR THE EXECUTIVE DIRECTOR. THE FINANCE COMMITTEE THEN FORWARDS ITS RECOMMENDATION TO THE ENTIRE GOVERNING BOARD OF DIRECTORS FOR ITS REVIEW AND APPROVAL. THE EXECUTIVE DIRECTOR DETERMINES THE COMPENSATION OF ALL KEY EMPLOYEES FOLLOWING REFERENCE TO COMPARABILITY INFORMATION OBTAINED FROM OTHER LEGAL SERVICES PROGRAMS, MARYLAND ASSOCIATION OF NONPROFITS AND STATE, FEDERAL, AND LOCAL GOVERNMENTS. |
| FORM 990, PART VI, SECTION C, LINE 19 | THE ORGANIZATION'S GOVERNING DOCUMENTS, CONFLICT OF INTEREST POLICY AND FINANCIAL STATEMENTS ARE MADE AVAILABLE TO THE PUBLIC UPON REQUEST. |
| FORM 990, PART XI, LINE 9: | ANNUAL ACTUARIAL PENSION ADJUSTMENT - NON OPERATING REVENUE/LOSS 392,105. CHANGE IN NET ASSETS WITH DONOR RESTRICTIONS 2,424,938. |
| FORM 990, PART XII, LINE 2C: | THE PROCESS HAS NOT CHANGED FROM PRIOR YEAR. |
| FORM 990, PAGE 2, PART III, LINE 4A: | OVERVIEW DURING 2020, A YEAR THAT SAW ALL ASPECTS OF LIFE CHANGED OR EFFECTED BY THE WORLDWIDE COVID-19 PANDEMIC, EXCEPTIONAL HARD WORK BY DEDICATED STAFF, STELLAR ORGANIZATIONAL LEADERSHIP, INNOVATIVE THINKING AND EXPANDED UTILIZATION OF TECHNOLOGY ENABLED MARYLAND LEGAL AID (MLA) TO CONTINUE ITS MISSION TO PROVIDE FREE, HIGH-QUALITY, CIVIL LEGAL SERVICES TO TENS OF THOUSANDS OF LOW-INCOME INDIVIDUALS AND FAMILIES IN MARYLAND. IN THE FACE OF ECONOMIC UNCERTAINTY, COURT CLOSINGS, OFFICE CLOSINGS, TRAVEL RESTRICTIONS AND SOCIAL DISTANCING REQUIREMENTS, MLA WAS ABLE TO CONTINUE TO DELIVER CRITICAL CLIENT SERVICES OVER THE TELEPHONE, WITH STAFF WORKING FROM HOME, AND THOUGH CAREFULLY PHASED OFFICE RE-OPENINGS AS CONDITIONS ALLOWED. THROUGHOUT THE YEAR, MLA STRICTLY ADHERED TO AND ADAPTED ITS OPERATIONS TO FEDERAL, STATE AND LOCAL LAWS, REGULATIONS AND PUBLIC HEALTH GUIDELINES. DURING ITS 110-YEAR HISTORY, MLA HAS BECOME MARYLAND'S ONLY STATEWIDE PROVIDER OF FREE, GENERAL CIVIL LEGAL SERVICES TO RESIDENTS WHO ARE INCOME-ELIGIBLE UNDER EITHER MARYLAND LEGAL SERVICES CORPORATION (MLSC) OR THE FEDERAL LEGAL SERVICES CORPORATION (LSC) INCOME GUIDELINES. EXCEPT IN CERTAIN CIRCUMSTANCES, DUE TO FEDERAL FUNDING RESTRICTIONS, MLA IS NOT ABLE TO SERVE UNDOCUMENTED RESIDENTS. WITH AN ORGANIZATIONAL VISION TO PROTECT AND ADVANCE HUMAN RIGHTS SO AS TO AFFECT LASTING SOCIAL CHANGE, MLA ACHIEVES ITS CLIENTS' GOALS THROUGH A BROAD SPECTRUM OF LEGAL SERVICES RANGING FROM BRIEF LEGAL ADVICE AND COUNSEL TO LITIGATION IN ADMINISTRATIVE FORUMS AND STATE AND FEDERAL TRIAL-LEVEL AND APPELLATE COURTS, TO PRO SE ASSISTANCE AND TARGETED REFERRALS, TO PRO BONO COORDINATION AND REFERRALS, TO COMMUNITY EDUCATION, POLICY ADVOCACY AND BROAD-BASED IMPACT WORK, TO COLLABORATIVE ENDEAVORS WITH OTHER ORGANIZATIONS, AND TO TRANSACTIONAL WORK. THE PRIORITY AREAS FOR REPRESENTATION ARE FAMILY/DOMESTIC, HOUSING, INCOME MAINTENANCE (PUBLIC BENEFITS AND EMPLOYMENT), ELDER ISSUES, CHILD ADVOCACY, AND CONSUMER LAW. THIS ASSISTANCE IS ESPECIALLY VITAL BECAUSE, UNLIKE IN CRIMINAL CASES WHERE THERE IS TYPICALLY A CONSTITUTIONAL RIGHT TO COUNSEL, THERE IS NO RIGHT TO A LAWYER IN MOST CIVIL CASES. PURSUANT TO FEDERAL LSC REGULATIONS, MLA SERVES CLIENTS WHOSE INCOMES ARE AT OR BELOW 125 PERCENT OF THE FEDERAL POVERTY GUIDELINES. THESE GUIDELINES, BROKEN DOWN ACCORDING TO HOUSEHOLD SIZE, ARE PUBLISHED ANNUALLY IN THE FEDERAL REGISTER. ACCORDING TO RECENT CENSUS FIGURES FOR MARYLAND, APPROXIMATELY 760,000 PEOPLE FALL AT OR BELOW 125 PERCENT OF POVERTY. PURSUANT TO MLSC GUIDELINES, MLA ALSO SERVES INDIVIDUALS WHOSE INCOMES FALL BELOW ONE-HALF OF MARYLAND'S MEDIAN INCOME. MARYLAND SENIORS (60 OR OVER), REGARDLESS OF INCOME, ARE ELIGIBLE FOR SENIOR HELPLINE SERVICES AND LIMITED SERVICES UNDER TITLE III-B CONTRACTS. MLA ALSO MANAGES RYAN WHITE FUNDS, WHICH ENABLE IT TO PROVIDE LEGAL ASSISTANCE TO PERSONS WITH HIV/AIDS WHOSE INCOMES ARE AT OR BELOW 500% OF THE FEDERAL POVERTY LEVEL. ADDITIONALLY, MLA PROVIDES ASSISTANCE FOR OUT-OF-STATE ELIGIBLE PERSONS WITH LEGAL PROBLEMS IN MARYLAND. MLA SETS PRIORITIES FOR SERVICE DELIVERY BASED ON THE EXPRESSED AND ASSESSED NEEDS OF POTENTIAL CLIENTS. TO DATE, DEMAND FOR SERVICES HAS BEEN HIGHEST ON ISSUES RELATED TO FAMILY/DOMESTIC LAW, HOUSING, CONSUMER, AND INCOME MAINTENANCE (BOTH EMPLOYMENT AND PUBLIC BENEFITS) LAW. IN ADDITION, MLA HAS INCREASED ITS FOCUS ON ADDRESSING THE NEEDS OF LIMITED ENGLISH PROFICIENT (LEP) POPULATIONS IN MARYLAND AND PROVIDING SERVICES WHICH ARE SENSITIVE TO THE ETHNIC AND CULTURAL DIVERSITY OF MARYLAND'S LOW-INCOME POPULATION. MLA ALSO PROVIDES ASSISTANCE WITH EMERGING AND PERVASIVE COMMUNITY ISSUES SUCH AS THOSE BROUGHT ON BY THE COVID-19 PANDEMIC, THE OPIOID OVERUSE/ADDICTION ISSUE, THE FORECLOSURE CRISIS; THE LACK OF AFFORDABLE HOUSING AND ACCESS TO HEALTH CARE; THE LACK OF ACCESS TO SERVICES AND OPPORTUNITIES FOR LOW-INCOME WORKERS AND THE UNEMPLOYED; THE LACK OF LEGAL ASSISTANCE WITH RESPECT TO LANDLORD/TENANT MATTERS AND CHILD SUPPORT ISSUES; AND THE PROTRACTED DELAY IN THE PROCESSING OF VETERANS' BENEFITS AND OTHER SERVICES TO MEET THE NEEDS OF VETERANS. MLA ATTEMPTS TO STRATEGICALLY COORDINATE ADVOCACY AND RESOURCES TO MEET THESE NEEDS STATEWIDE. EXPERIENCE HAS ENHANCED MLA'S AWARENESS OF THE LEGAL NEEDS OF VETERANS, SENIOR CITIZENS, LONG-TERM AND ASSISTED CARE RESIDENTS, MIGRANT FARMWORKERS, NEGLECTED AND ABUSED CHILDREN, AND INDIVIDUALS WITH EXPUNGABLE CRIMINAL RECORDS, PARTICULARLY THOSE INVOLVED IN DRUG REHABILITATION PROGRAMS. MANY VETERANS FREQUENTLY STRUGGLE WITH THE TRANSITION FROM MILITARY TO CIVILIAN LIFE AND ARE OFTEN FACED WITH UNIQUE CHALLENGES THAT REQUIRE MORE HIGHLY SKILLED AND SPECIALIZED LEGAL ASSISTANCE. SENIOR CITIZENS ARE CHALLENGED PRIMARILY BY CONSUMER DEBT AND DEBT INCURRED TO MEET BASIC NEEDS SUCH AS HEALTH CARE AND HOUSING; FARMWORKERS BY SUBSTANDARD HOUSING AND EXPLOITATIVE EMPLOYER PRACTICES; AND CHILDREN AND YOUTH BY FAMILY AND COMMUNITY ENVIRONMENTS THAT ARE UNSAFE AND HINDER HEALTHY DEVELOPMENT. HELPING PEOPLE EXPUNGE THEIR CRIMINAL RECORDS CAN OPEN DOORS TO DECENT JOBS, AFFORDABLE HOUSING, AND EVEN CUSTODY OF THEIR CHILDREN. TARGETED SERVICE DELIVERY GUIDES THE LEGAL ASSISTANCE PROVIDED TO CLIENTS AND PERMITS MLA TO CONTINUALLY ASSESS THE NEEDS OF THE POPULATIONS IT SERVES. SERVICE IS ALSO PROVIDED THROUGH THE USE OF TELEPHONE INTAKE, WHICH ASSISTS CLIENTS OVER AGE 60 AND NON-SENIORS WITHIN MLSC INCOME GUIDELINES; AND TELEPHONE HOTLINES (INCLUDING THE FAMILY LAW HOTLINE, SENIOR HELPLINE, AND A VETERANS HOTLINE); THROUGH OUTREACH TO, AND INTAKE OF, SENIOR CITIZENS ELIGIBLE FOR LEGAL ASSISTANCE THROUGH TITLE III-B OF THE OLDER AMERICANS ACT; THROUGH OUTREACH TO COMMUNITY SERVICE PROVIDERS, AND TO OTHER VULNERABLE POPULATIONS. MLA ASSURES THAT ITS SERVICES ARE AVAILABLE TO CLIENTS WITH SPECIAL NEEDS. LEP CLIENTS, FOR EXAMPLE, ARE SERVED IN A VARIETY OF WAYS. MLA STAFF ARE FLUENT IN AT LEAST 15 FOREIGN LANGUAGES ALONG WITH AMERICAN SIGN LANGUAGE, AND MLA PROMOTES THE HIRING OF BILINGUAL STAFF, WHO ARE THE FIRST RESOURCE AVAILABLE FOR TRANSLATION AND INTERPRETATION SERVICES. IF STAFF ARE NOT AVAILABLE, PROFESSIONAL INTERPRETER SERVICES ENABLE STAFF TO COMMUNICATE WITH VIRTUALLY ANY LEP CLIENT OR APPLICANT FOR SERVICES. MLA NEGOTIATES AND ADMINISTERS THE LANGUAGE LINE CONTRACT FOR THE BENEFIT OF ALL PARTICIPATING LEGAL SERVICES PROVIDERS IN MARYLAND. FURTHER, MANY OF MLA'S FORMS AND CLIENT EDUCATION MATERIALS ARE TRANSLATED INTO SPANISH AND, WHERE APPROPRIATE, OTHER LANGUAGES. CLIENTS WITH PHYSICAL DISABILITIES ARE ACCOMMODATED BY MLA'S TELEPHONE INTAKE UNIT AND SPECIALIZED ADVICE AND REFERRAL SERVICES. SERVICES OFFERED THROUGH THE SENIOR HELPLINE, AND THE FAMILY LAW HOTLINE OFTEN REDUCE OR ELIMINATE THE NEED FOR FACE-TO-FACE CONTACT. TELEPHONE INTAKE IS DONE AT ALL MLA OFFICES. IF A FACE-TO-FACE MEETING IS NEEDED, ACCESSIBLE INTERVIEW SPACE IS AVAILABLE AT EACH OFFICE AND SPECIAL APPOINTMENTS CAN BE MADE. WHEN NECESSARY, STAFF MAKE HOME VISITS TO CLIENTS AND TO NURSING HOMES, HOSPITALS OR OTHER INSTITUTIONAL SETTINGS. WHERE ABSOLUTELY NECESSARY AND WITH CLIENT CONSENT, THE CLIENT MAY DESIGNATE A REPRESENTATIVE TO ASSIST WITH THE CASE. FOR EXAMPLE, THROUGH A CONTRACT WITH THE MARYLAND DEPARTMENT OF HEALTH (MDH), MLA PROVIDES LEGAL ASSISTANCE AND REPRESENTATION TO INDIGENT RESIDENTS IN MDH'S FACILITIES THAT SERVE THOSE WITH MENTAL ILLNESSES AND DEVELOPMENTAL DISABILITIES, INCLUDING THE REGIONAL INSTITUTES FOR CHILDREN AND ADOLESCENTS, THE THOMAS B. FINAN CENTER, SPRING GROVE HOSPITAL CENTER, AND THE HOLLY CENTER. SERVICES INCLUDE OBTAINING BENEFITS/ENTITLEMENTS, AND REPRESENTATION DURING THE RESIDENT GRIEVANCE PROCESS. IN ADDITION, MLA IDENTIFIES RESIDENTS WHO MAY HAVE LEGAL PROBLEMS, BUT, DUE TO THEIR DISABILITIES, MAY NOT HAVE THE CAPACITY TO REQUEST ASSISTANCE. DESPITE EVER PRESENT FUNDING CHALLENGES, MLA HAS SUCCESSFULLY SOUGHT AND OBTAINED SUPPORT AND FUNDING FROM A BROAD RANGE OF PUBLIC AND PRIVATE SOURCES, WHICH, COMBINED WITH THE HARD WORK AND DEDICATION OF ITS STAFF, HAS ALLOWED IT TO CONSISTENTLY EXPAND CAPACITY AND TO EXCEL IN THE DELIVERY OF QUALITY LEGAL SERVICES. |
| FORM 990, PAGE 2, PART III, LINE 4A: | HIGHLIGHTS OF 2020 ACHIEVEMENTS AND ACCOMPLISHMENTS: DURING 2020, MORE THAN 5,500 PEOPLE RECEIVED ASSISTANCE WITH CHILD SUPPORT, PROTECTION FROM DOMESTIC VIOLENCE, ABUSE AND NEGLECT, CUSTODY, VISITATION, AND DIVORCE CASES. MORE THAN 190 PERSONS RECEIVED SERVICES IN CONTESTED OR EMERGENCY CUSTODY MATTERS IN ALLEGANY, ANNE ARUNDEL, BALTIMORE, MONTGOMERY, AND PRINCE GEORGE'S COUNTIES, WITH FUNDING PROVIDED BY THE ADMINISTRATIVE OFFICE OF THE COURTS. MORE THAN 1,200 PERSONS RECEIVED DIRECT ASSISTANCE WITH MATTERS INVOLVING PUBLIC BENEFITS AND NURSING HOME AND ASSISTED LIVING CARE. MORE THAN 340 (630 HOUSEHOLD MEMBERS) VETERANS' FAMILIES RECEIVED ASSISTANCE WITH A WIDE RANGE OF ISSUES, INCLUDING PUBLIC BENEFITS, HOUSING, FAMILY LAW, AND CONSUMER, EMPLOYMENT, AND HEALTH MATTERS. IN FY20, MORE THAN 2,000 MARYLAND RESIDENTS RECEIVED ASSISTANCE WITH EMPLOYMENT MATTERS. MORE THAN 3,000 PERSONS RECEIVED DIRECT ASSISTANCE WITH HOUSING MATTERS, PRIMARILY TO AVERT WRONGFUL EVICTIONS, AVOID FORECLOSURES, CORRECT SUBSTANDARD HOUSING CONDITIONS AND, INCREASINGLY, PRESERVE AFFORDABLE HOUSING. HOUSING PRESERVATION WORK FOCUSED ON COLLABORATIONS WITH TENANT GROUPS SEEKING TO PRESERVE AND IMPROVE CONDITIONS IN AFFORDABLE HOUSING THROUGHOUT THE STATE, AND TO EXPAND HOUSING OPTIONS FOR LOW-INCOME PERSONS, INCLUDING HOMEOWNERSHIP. ALMOST 1,900 EXPUNGEMENT CASES WERE HANDLED STATEWIDE, PRIMARILY THROUGH LEGAL CLINICS. OVER 1,190 PERSONS RECEIVED DIRECT ASSISTANCE IN CONSUMER MATTERS, RANGING FROM ADVICE ON HOW TO DEAL WITH CREDITORS TO FULL REPRESENTATION IN CHALLENGES TO ILLEGAL LENDING PRACTICES AND BANKRUPTCY. THE CLOSE CONNECTION BETWEEN MLA'S HOUSING AND CONSUMER WORK HAS ENABLED IT TO FOCUS RESOURCES ON THE PRESSING DEMAND FOR FORECLOSURE AVOIDANCE. IN ADDITION, MORE THAN 400 PEOPLE PARTICIPATED IN PRO SE BANKRUPTCY CLINICS OFFERED AT SEVERAL MLA OFFICES. MLA CONTINUES TO ENGAGE IN OUTREACH TO THE CLIENT COMMUNITY. STAFF SPEAKING ENGAGEMENTS AND PARTICIPATION IN COMMUNITY FAIRS AND EVENTS REACHED OVER 17,800 INDIVIDUALS. DURING THE REPORTING PERIOD, ALMOST 75,500 BROCHURES AND NEWSLETTERS ON SUBSTANTIVE TOPICS WERE DISTRIBUTED. IN ADDITION, RADIO AND TELEVISION INTERVIEWS, AS WELL AS ARTICLES IN LEGAL PUBLICATIONS, NEWSPAPERS, AND COMMUNITY NEWSLETTERS FEATURING MLA STAFF AND/OR PROGRAMS, REACHED HUNDREDS OF THOUSANDS OF ELDERLY AND LOW-INCOME INDIVIDUALS. DURING 2020, MLA'S FARMWORKER PROGRAM IN-PERSON VISITS WERE NECESSARILY GREATLY RESTRICTED. HOWEVER, DURING THE BRIEF PRE-PANDEMIC PERIOD IN 2020, PROGRAM ADVOCATES MADE SEVEN FARMWORKER CAMP VISITS, AND SPOKE TO AND PROVIDED OUTREACH MATERIALS TO APPROXIMATELY 132 MIGRANT AND SEASONAL FARM WORKERS. STAFF SPOKE TO WORKERS ABOUT EMPLOYEE RIGHTS, TAXES, HEALTH INSURANCE AND EMPLOYMENT, HOUSING, TRANSPORTATION AND FIELD SANITATION RIGHTS. STAFF ALSO PROVIDED WRITTEN KNOW YOUR RIGHTS (KYR) MATERIALS TO THOSE WHO ATTENDED THE EVENTS AND LEFT MATERIALS FOR WORKERS WHO WERE NOT PRESENT. LOCATIONS OF SOME OF THE FARMS VISITED INCLUDED BALTIMORE, CARROLL AND CECIL COUNTIES. DURING 2020, MLA'S IT DEPARTMENT COMPLETED A PROJECT TO TRANSITION FROM VIRTUAL DESKTOPS TO TRADITIONAL ENDPOINT COMPUTERS (I.E. LAPTOPS), SUPPORTED IN LARGE PART BY FUNDS FROM MLSC. WHILE THIS EFFORT PROVIDED THE IMMEDIATE BENEFIT OF MAKING MLA STAFF ATTORNEYS MORE MOBILE AND BETTER ABLE TO MEET CURRENT AND POTENTIAL CLIENTS IN THEIR OWN COMMUNITIES, PERHAPS THE MOST SIGNIFICANT BENEFIT WAS THAT WITH THIS CAPABILITY, MLA WAS ABLE TO RESPOND TO THE COVID-19 PANDEMIC AND PIVOT TO A WORK-AT-HOME BUSINESS MODEL WITHIN 48 HOURS OF THE DECISION TO DO SO. AS AN "ESSENTIAL SERVICE," MLA WAS ABLE TO CONTINUE SERVING LOW-INCOME MARYLANDERS, ALBEIT WITH CERTAIN LIMITATIONS, EVEN AS COURTS, GOVERNMENT AGENCIES, BUSINESSES, AND MLA OFFICES CLOSED TO THE PUBLIC. ALSO DURING 2020, MLA'S IT DEPARTMENT ADDED NETWORK BANDWIDTH AND RELIABILITY AT MULTIPLE LOCATIONS, INCLUDING THE BALTIMORE CITY OFFICE, USING SD-WAN TECHNOLOGY. A CENTRALIZED, ANTI-VIRUS AND MALWARE SOLUTION WAS ALSO INSTALLED, IMPROVING INSIGHT ABOUT AND OVERSIGHT OF NETWORK COMPUTER OPERATIONS. AS MIGRATION TO CLOUD-BASED SERVICES HAS REDUCED MLA'S LOCAL IT FOOTPRINT, MLA WAS ALSO ABLE TO DECOMMISSION ONE CO-LOCATION FACILITY (I.E. DATA CENTER) IN BALTIMORE COUNTY, RESULTING IN SUBSTANTIAL ANNUAL SAVINGS. IN OCTOBER 2019, MLA SELECTED NEW SPACE FOR ITS WESTERN MARYLAND OFFICE IN DOWNTOWN CUMBERLAND. DUE TO COVID-19 AND A RECENT CHANGE IN OWNERSHIP OF THE PROPERTY, LEASE NEGOTIATIONS TOOK LONGER THAN EXPECTED. A SIGNED LEASE WAS EXECUTED IN DECEMBER 2020. RENOVATIONS ARE SCHEDULED TO BEGIN IN THE SPRING OF 2021 WITH OCCUPANCY TO FOLLOW IN MID-SUMMER. IN FEBRUARY 2020, MLA SIGNED A 10-YEAR LEASE EXTENSION AMENDMENT FOR ITS MONTGOMERY COUNTY OFFICE IN ROCKVILLE. THE AMENDMENT INCLUDES A SIGNIFICANT TENANT IMPROVEMENT ALLOWANCE, WHICH WILL HELP THE OFFICE WITH FLOW AND FUNCTION AS WELL AS PROVIDE AESTHETIC UPGRADES. RENOVATIONS BEGAN FALL 2020. MLA'S NEWLY RENOVATED LOWER EASTERN SHORE OFFICE, LOCATED IN DOWNTOWN SALISBURY, WAS COMPLETED IN MARCH 2020. THE NEW LOCATION IS ACROSS THE STREET FROM THE DISTRICT COURT AND ALLOWS FOR EASY ACCESS TO CLIENTS. THE FORMER LOWER EASTERN SHORE OFFICE PROPERTY, OWNED BY MLA, WAS SOLD IN EARLY 2021. IN SEPTEMBER 2020, MLA BEGAN IDENTIFYING POSSIBLE NEW LOCATIONS FOR THE ANNE ARUNDEL COUNTY OFFICE TO BETTER ACCOMMODATE STAFF AND CLIENTS' NEEDS. AFTER VISITING SEVERAL PROPERTIES IN THE ANNAPOLIS AREA, TWO PROPERTIES WERE SELECTED FOR FURTHER DISCUSSION AND EVALUATION. A DECISION WILL BE MADE AND LEASE NEGOTIATIONS WILL BEGIN DURING THE SPRING OF 2021. RENOVATIONS AND THE OFFICE MOVE ARE EXPECTED IN EARLY 2022. THE BALTIMORE CITY DOMESTIC LAW TEAM, NOW A PART OF THE LARGER BALTIMORE CITY GENERAL LEGAL SERVICES UNIT, CONTINUED TO WORK COLLABORATIVELY WITH OTHER ORGANIZATIONS IN ACTIVELY FURTHERING THE INTERESTS OF CLIENTS, PARTICULARLY IN THE AREAS OF DOMESTIC VIOLENCE AND SEXUAL ASSAULT. THROUGH ITS STATE VIOLENCE AGAINST WOMEN ACT (VAWA) GRANT, MLA PARTNERS WITH THE WOMEN'S LAW CENTER OF MARYLAND TO ENSURE THAT VICTIMS OF DOMESTIC VIOLENCE HAVE ACCESS TO A HOST OF COMPREHENSIVE LEGAL SERVICES. IN ADDITION, THROUGH A FEDERAL LEGAL ASSISTANCE FOR VICTIMS (LAV) GRANT, MLA SERVES AS A SUB-GRANTEE OF THE TAHIRIH JUSTICE CENTER. THIS GRANT FOCUSES ON IMMIGRANT VICTIMS OF DOMESTIC VIOLENCE AND/OR SEXUAL ASSAULT. MOREOVER, MLA CONTINUES TO RECEIVE REFERRALS FROM TURNAROUND, CHANA, AND SPRINGBOARD, PARTNERS IN MLA'S STATE GRANT UNDER THE VICTIMS OF CRIME ACT (VOCA). TURNAROUND, SPRINGBOARD, AND CHANA FOCUS ON PROVIDING SERVICES TO VICTIMS OF DOMESTIC VIOLENCE, SEXUAL ASSAULT, STALKING, AND ELDER ABUSE. EVEN IN THE FACE OF THE COVID-19 PANDEMIC AND RELATED OFFICE CLOSURES, MLA'S BALTIMORE CITY INTAKE SERVICES UNIT STILL PROVIDED SERVICE TO 6,002 LOW-INCOME RESIDENTS WHO RECEIVED EXTENSIVE INFORMATION AND REFERRAL, LEGAL ADVICE AND BRIEF SERVICES, OR INTAKE FOR REPRESENTATION. NUMBERS SERVED INCLUDED 633 WALK-IN CLIENTS, 4,225 HOTLINE CALLS, AND 1,144 ONLINE APPLICATIONS FOR SERVICES. IN ORDER TO EDUCATE AND ASSIST CLIENTS IN FILING SIMPLE BANKRUPTCIES, ADVOCATES IN MLA'S BALTIMORE CITY OFFICE STARTED MONTHLY VIRTUAL PRO SE BANKRUPTCY CLASSES VIA ZOOM IN SEPTEMBER 2020. NINE CLIENTS HAVE BEEN SERVED THUS FAR, BUT THERE ARE PLANS TO INCREASE THAT NUMBER IN 2021 AS STAFF GET MORE COMFORTABLE WITH THE TECHNOLOGY. MLA'S BALTIMORE COUNTY OFFICE ALSO HAS A STRONG CONSUMER LAW PRACTICE. CLIENTS WITH MERITORIOUS CASES RECEIVE EXTENDED LEGAL REPRESENTATION IN CHAPTER 7 BANKRUPTCY CASES AND UNLAWFUL DEBT COLLECTIONS. DURING 2020, OVER $380,000 IN ELIGIBLE DEBT WAS DISCHARGED FOR CLIENTS. THROUGH ITS FREDERICK COUNTY ENHANCING ACCESS TO HOUSING AND EMPLOYMENT OPPORTUNITIES GRANT, MLA'S MIDWESTERN MARYLAND OFFICE INSTITUTED VIRTUAL EXPUNGEMENT CLINICS WITH ITS WORKFORCE PARTNER. IN ADDITION, THE OFFICE, IN COORDINATION WITH THE FREDERICK COUNTY DEPARTMENT OF AGING, EXPANDED THE DELIVERY OF LEGAL SERVICES THROUGH THE DEPARTMENT OF AGING'S 50+ VIRTUAL PROGRAMMING. THE MIDWESTERN MARYLAND OFFICE ALSO EXPANDED ITS OUTREACH AND COMMUNITY PRESENTATIONS TO INCLUDE PARTICIPATION IN THE NAACP'S TOWN HALL SERIES FOCUSING ON HOUSING ISSUES. FINALLY, THE OFFICE RE-STARTED ITS (NOW VIRTUAL) MONTHLY PRO SE BANKRUPTCY CLINICS. ELEVEN PEOPLE PARTICIPATED IN 2020 AND IT IS HOPED THAT MORE CLASSES WILL BE OFFERED IN 2021. MLA'S MONTGOMERY COUNTY OFFICE DEVELOPED A PARTNERSHIP WITH THE MONTGOMERY COUNTY BAR FOUNDATION TO EXPAND A PROGRAM THAT GIVES TENANTS IN LANDLORD/TENANT COURT DAY-OF REPRESENTATION. THIS PARTNERSHIP HAS ALLOWED BOTH MLA AND THE BAR FOUNDATION TO LEVERAGE EACH ORGANIZATION'S COMMUNITY RELATIONSHIPS AND COORDINATE WITH OUTSIDE VOLUNTEERS AND OTHER ORGANIZATIONS TO IMPROVE CLIENT OUTCOMES WHILE REDUCING THE ADMINISTRATIVE BURDEN ON THE COURTS. WITH THE HELP OF VOLUNTEERS AND THE COOPERATION OF THE COURT AND COUNTY OFFICIA |
| FORM 990, PAGE 2, PART III, LINE 4A: | MARYLAND CENTER FOR LEGAL ASSISTANCE AS A WHOLLY OWNED SUBSIDIARY OF MLA, THE MARYLAND CENTER FOR LEGAL ASSISTANCE, LLC (MCLA) OPERATES THE MARYLAND COURT HELP CENTERS AND THE DISTRICT COURT HELP CENTERS THROUGH A CONTRACT WITH THE ADMINISTRATIVE OFFICE OF THE COURTS (AOC). AS OF JULY 20, 2020, MCLA ALSO OPERATES THE FAMILY LAW SELF HELP CENTER (FLSHC) FOR THE CIRCUIT COURT FOR ANNE ARUNDEL COUNTY THROUGH A CONTRACT WITH THE COUNTY. DURING 2020, MCLA OPERATED MARYLAND COURT WALK-IN HELP CENTERS IN BALTIMORE CITY, GLEN BURNIE, UPPER MARLBORO, SALISBURY, CATONSVILLE, AND FREDERICK, PART-TIME CENTERS IN CAMBRIDGE AND HAGERSTOWN, AND THE MARYLAND COURT REMOTE SERVICES HELP CENTER IN ANNAPOLIS. THE MARYLAND COURT WALK-IN HELP CENTERS ASSIST WITH DISTRICT COURT CIVIL MATTERS ONLY, INCLUDING LANDLORD-TENANT, SMALL CLAIMS, DEBT COLLECTION AND PROTECTIVE/PEACE ORDERS. IN ADDITION TO THESE MATTERS, THE MARYLAND COURTS REMOTE SERVICES HELP CENTER IS AVAILABLE TO ASSIST WITH A BROAD RANGE OF ISSUES INCLUDING THE DISTRICT COURT MATTERS LISTED ABOVE AND CUSTODY, DIVORCE, AND EXPUNGEMENT OF CRIMINAL RECORDS VIA PHONE, LIVE CHAT AND VIDEO CONFERENCE. THE FAMILY LAW SELF HELP CENTER ASSISTS WITH FAMILY LAW MATTERS. WHILE MLA IS FUNDED, IN PART, BY LSC, MCLA IS A SEPARATE LEGAL ENTITY WHICH DOES NOT RECEIVE LSC FUNDS AND OPERATES IN COMPLIANCE WITH THE PROGRAM INTEGRITY REGULATIONS ESTABLISHED BY LSC. MCLA IS A SINGLE MEMBER LLC AND, AS SUCH, IS A DISREGARDED ENTITY FOR FEDERAL INCOME TAX PURPOSES AND, THEREFORE, IS CONSIDERED A BRANCH OR DIVISION OF MLA. ITS ASSETS, LIABILITIES AND OPERATIONS ARE INCLUDED IN BOTH THIS FORM 990 AND MLA'S AUDITED CONSOLIDATED FINANCIAL STATEMENTS. IN 2020, MCLA ASSISTED MORE THAN 96,000 VISITORS. ALTHOUGH THESE NUMBERS ARE LOWER THAN THE PRIOR YEAR, ALL MCLA WALK-IN CENTERS WERE CLOSED FROM MARCH 18 JULY 20, 2020 AND AGAIN NOVEMBER 30, 2020 MARCH 14, 2021 DUE TO THE COVID-19 PANDEMIC. MCLA STAFF WERE ABLE TO CONTINUE SERVING LITIGANTS VIA THE REMOTE SERVICES CENTER WHICH DID NOT CLOSE. OF THOSE SERVED IN 2020, 13,237 VISITORS RECEIVED WALK-IN ASSISTANCE AND 69,731 VISITORS WERE ASSISTED VIA PHONE. ADDITIONALLY, 12,364 WERE CHAT VISITORS, 873 RECEIVED ASSISTANCE VIA E-MAIL, AND 35 THROUGH THE VIDEO CONFERENCE SERVICE. IN NOVEMBER 2020, MCLA EXPANDED ITS PRO BONO OPPORTUNITIES TO INCLUDE THE PROVISION OF ASSISTANCE REMOTELY VIA PHONE. THIS ALLOWED PRO BONO ATTORNEYS TO TAKE CALLS FROM THEIR HOME OR OFFICE. IN 2020, 476 VISITORS RECEIVED ASSISTANCE FROM PRO BONO ATTORNEYS. THE MAJORITY OF THESE VISITORS WERE SERVED DURING THE HEIGHT OF THE PANDEMIC WHILE COURTS WERE CLOSED. MCLA CONTINUES TO OFFER MONTHLY WEBINARS ON A RANGE OF CIVIL LEGAL ISSUES. THESE WEBINARS ARE FREE AND AVAILABLE TO THE PUBLIC. IN 2020, MCLA OFFERED WEBINARS ON FILING FOR CUSTODY, DIVORCE, FILING A FAILURE TO PAY RENT CASE, FILING A CASE IN THE DISTRICT COURT OF MARYLAND, COLLECTING ON DISTRICT COURT JUDGMENTS, ANSWERING A COMPLAINT FOR DIVORCE IN MARYLAND, AND ON FILING FOR EXPUNGEMENT IN MARYLAND. IN 2020, 199 VISITORS PARTICIPATED IN MCLA'S WEBINARS. |
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