Attach to Form 990 or Form 990-EZ.
Go to
www.irs.gov/Form990 for instructions and the latest information.
| (i) Name of supported organization | (ii) EIN | (iii) Type of organization (described on lines 1- 10 above (see instructions)) | (iv) Is the organization listed in your governing document? | (v) Amount of monetary support (see instructions) | (vi) Amount of other support (see instructions) | |
|---|---|---|---|---|---|---|
| Yes | No | |||||
|
Total |
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Calendar year (or fiscal year beginning in) ![]() |
(a) 2016 | (b) 2017 | (c) 2018 | (d) 2019 | (e) 2020 | (f) Total | |
|---|---|---|---|---|---|---|---|
| 1 | Gifts, grants, contributions, and membership fees received. (Do not include any "unusual grant.") .. | 136,911,382 | 132,975,962 | 133,661,905 | 146,550,901 | 157,160,575 | 707,260,725 |
| 2 | Tax revenues levied for the organization's benefit and either paid to or expended on its behalf.... | ||||||
| 3 | The value of services or facilities furnished by a governmental unit to the organization without charge.. | ||||||
| 4 | Total. Add lines 1 through 3 | 136,911,382 | 132,975,962 | 133,661,905 | 146,550,901 | 157,160,575 | 707,260,725 |
| 5 | The portion of total contributions by each person (other than a governmental unit or publicly supported organization) included on line 1 that exceeds 2% of the amount shown on line 11, column (f).. | ||||||
| 6 | Public support. Subtract line 5 from line 4. | 707,260,725 | |||||
Calendar year
(or fiscal year beginning in) ![]() |
(a) 2016 | (b) 2017 | (c) 2018 | (d) 2019 | (e) 2020 | (f) Total | |
|---|---|---|---|---|---|---|---|
| 7 | Amounts from line 4.. | 136,911,382 | 132,975,962 | 133,661,905 | 146,550,901 | 157,160,575 | 707,260,725 |
| 8 | Gross income from interest, dividends, payments received on securities loans, rents, royalties and income from similar sources... | 548,575 | 693,051 | 935,663 | 644,502 | 523,906 | 3,345,697 |
| 9 | Net income from unrelated business activities, whether or not the business is regularly carried on.. | ||||||
| 10 | Other income. Do not include gain or loss from the sale of capital assets (Explain in Part VI.).. | -654,945 | 752,431 | 373,047 | 631,099 | 392,119 | 1,493,751 |
| 11 | Total support. Add lines 7 through 10 | 712,102,066 | |||||
Calendar year (or fiscal year beginning in) ![]() |
(a) 2016 | (b) 2017 | (c) 2018 | (d) 2019 | (e) 2020 | (f) Total | |
|---|---|---|---|---|---|---|---|
| 1 | Gifts, grants, contributions, and membership fees received. (Do not include any "unusual grants.") . | ||||||
| 2 | Gross receipts from admissions, merchandise sold or services performed, or facilities furnished in any activity that is related to the organization's tax-exempt purpose | ||||||
| 3 | Gross receipts from activities that are not an unrelated trade or business under section 513 ..... | ||||||
| 4 | Tax revenues levied for the organization's benefit and either paid to or expended on its behalf... | ||||||
| 5 | The value of services or facilities furnished by a governmental unit to the organization without charge | ||||||
| 6 | Total. Add lines 1 through 5 | ||||||
| 7a | Amounts included on lines 1, 2, and 3 received from disqualified persons | ||||||
| b | Amounts included on lines 2 and 3 received from other than disqualified persons that exceed the greater of $5,000 or 1% of the amount on line 13 for the year. | ||||||
| c | Add lines 7a and 7b.. | ||||||
| 8 | Public support. (Subtract line 7c from line 6.) | ||||||
Calendar year (or fiscal year beginning in) ![]() |
(a) 2016 | (b) 2017 | (c) 2018 | (d) 2019 | (e) 2020 | (f) Total | |
|---|---|---|---|---|---|---|---|
| 9 | Amounts from line 6... | ||||||
| 10a | Gross income from interest, dividends, payments received on securities loans, rents, royalties and income from similar sources.. | ||||||
| b | Unrelated business taxable income (less section 511 taxes) from businesses acquired after June 30, 1975. | ||||||
| c | Add lines 10a and 10b. | ||||||
| 11 | Net income from unrelated business activities not included in line 10b, whether or not the business is regularly carried on. | ||||||
| 12 | Other income. Do not include gain or loss from the sale of capital assets (Explain in Part VI.) .. | ||||||
| 13 | Total support. (Add lines 9, 10c, 11, and 12.).. | ||||||
| Section A - Adjusted Net Income | (A) Prior Year |
(B) Current Year (optional) |
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| 1 | Net short-term capital gain | 1 | ||||
| 2 | Recoveries of prior-year distributions | 2 | ||||
| 3 | Other gross income (see instructions) | 3 | ||||
| 4 | Add lines 1 through 3 | 4 | ||||
| 5 | Depreciation and depletion | 5 | ||||
| 6 | Portion of operating expenses paid or incurred for production or collection of gross income or for management, conservation, or maintenance of property held for production of income (see instructions) | 6 | ||||
| 7 | Other expenses (see instructions) | 7 | ||||
| 8 | Adjusted Net Income (subtract lines 5, 6 and 7 from line 4) | 8 | ||||
| Section B - Minimum Asset Amount | (A) Prior Year |
(B) Current Year (optional) |
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| 1 | Aggregate fair market value of all non-exempt-use assets (see instructions for short tax year or assets held for part of year): | 1 | ||||
| a | Average monthly value of securities | 1a | ||||
| b | Average monthly cash balances | 1b | ||||
| c | Fair market value of other non-exempt-use assets | 1c | ||||
| d | Total (add lines 1a, 1b, and 1c) | 1d | ||||
| e |
Discount claimed for blockage or other factors (explain in detail in Part VI): |
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| 2 | Acquisition indebtedness applicable to non-exempt use assets | 2 | ||||
| 3 | Subtract line 2 from line 1d | 3 | ||||
| 4 | Cash deemed held for exempt use. Enter 0.015 of line 3 (for greater amount, see instructions). | 4 | ||||
| 5 | Net value of non-exempt-use assets (subtract line 4 from line 3) | 5 | ||||
| 6 | Multiply line 5 by 0.035 | 6 | ||||
| 7 | Recoveries of prior-year distributions | 7 | ||||
| 8 | Minimum Asset Amount (add line 7 to line 6) | 8 | ||||
| Section C - Distributable Amount | Current Year | |||||
| 1 | Adjusted net income for prior year (from Section A, line 8, Column A) | 1 | ||||
| 2 | Enter 85% of line 1 | 2 | ||||
| 3 | Minimum asset amount for prior year (from Section B, line 8, Column A) | 3 | ||||
| 4 | Enter greater of line 2 or line 3 | 4 | ||||
| 5 | Income tax imposed in prior year | 5 | ||||
| 6 | Distributable Amount. Subtract line 5 from line 4, unless subject to emergency temporary reduction (see instructions) | 6 | ||||
| Section D - Distributions | Current Year | |
|---|---|---|
| 1 Amounts paid to supported organizations to accomplish exempt purposes | 1 | |
|
2
Amounts paid to perform activity that directly furthers exempt purposes of supported organizations, in excess of income from activity |
2 | |
| 3 Administrative expenses paid to accomplish exempt purposes of supported organizations | 3 | |
| 4 Amounts paid to acquire exempt-use assets | 4 | |
| 5 Qualified set-aside amounts (prior IRS approval required - provide details in Part VI) | 5 | |
| 6 Other distributions (describe in Part VI). See instructions | 6 | |
| 7Total annual distributions. Add lines 1 through 6. | 7 | |
|
8
Distributions to attentive supported organizations to which the organization is responsive (provide details in Part VI). See instructions |
8 | |
| 9 Distributable amount for 2020 from Section C, line 6 | 9 | |
| 10 Line 8 amount divided by Line 9 amount | 10 | |
| Section E - Distribution Allocations (see instructions) |
(i) Excess Distributions |
(ii) Underdistributions Pre-2020 |
(iii) Distributable Amount for 2020 |
|
|---|---|---|---|---|
| 1 Distributable amount for 2020 from Section C, line 6 | ||||
|
2
Underdistributions, if any, for years prior to 2019 (reasonable cause required-- explain in Part VI). See instructions. |
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| 3 Excess distributions carryover, if any, to 2020: | ||||
| a From 2015....... | ||||
| b From 2016....... | ||||
| c From 2017....... | ||||
| d From 2018....... | ||||
| e From 2019....... | ||||
| fTotal of lines 3a through e | ||||
| g Applied to underdistributions of prior years | ||||
| h Applied to 2020 distributable amount | ||||
|
i
Carryover from 2015 not applied (see instructions) |
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| j Remainder. Subtract lines 3g, 3h, and 3i from line 3f. | ||||
| 4Distributions for 2020 from Section D, line 7: | ||||
| $ | ||||
| a Applied to underdistributions of prior years | ||||
| b Applied to 2020 distributable amount | ||||
| c Remainder. Subtract lines 4a and 4b from line 4. | ||||
|
5
Remaining underdistributions for years prior to 2020, if any. Subtract lines 3g and 4a from line 2. If the amount is greater than zero, explain in Part VI. See instructions. |
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|
6
Remaining underdistributions for 2020. Subtract lines 3h and 4b from line 1. If the amount is greater than zero, explain in Part VI. See instructions. |
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|
7 Excess distributions carryover to 2021. Add lines 3j and 4c. |
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| 8 Breakdown of line 7: | ||||
| a Excess from 2016..... | ||||
| b Excess from 2017..... | ||||
| c Excess from 2018..... | ||||
| d Excess from 2019..... | ||||
| e Excess from 2020..... | ||||
| Facts And Circumstances Test |
|---|
| Return Reference | Explanation |
|---|---|
| SCHEDULE A, PART II, LINE 10, EXPLANATION OF OTHER INCOME: | MISC INCOME - 2016 AMOUNT: $ 222,941. 2017 AMOUNT: $ 109,429. 2018 AMOUNT: $ 131,791. 2019 AMOUNT: $ 183,776. 2020 AMOUNT: $ 285,430. FUNDRAISING GAMING EVENTS - 2016 AMOUNT: $ -877,886. 2017 AMOUNT: $ 622,321. 2018 AMOUNT: $ 228,937. 2019 AMOUNT: $ 443,114. 2020 AMOUNT: $ 106,614. GROSS SALES OF INVENTORY - 2017 AMOUNT: $ 20,681. 2018 AMOUNT: $ 12,319. 2019 AMOUNT: $ 4,209. 2020 AMOUNT: $ 75. |
| Software ID: | |
| Software Version: |
Attach to Form 990 or 990-EZ.
Go to www.irs.gov/Form990 for the latest information.
| Return Reference | Explanation |
|---|---|
| FORM 990, PART I, LINE 1 | CONNECTED TO FAMILY, HOME AND COUNTRY, THROUGHOUT THEIR SERVICE TO THE NATION. |
| FORM 990, PART III, LINE 4A | FORM 990, PART III, LINE 4A, DESCRIPTION OF PROGRAM SERVICE: USO CENTERS THE USO PROVIDES PROGRAMS, ENTERTAINMENT AND SERVICES AT MORE THAN 250 LOCATIONS WORLDWIDE. USO OPERATIONS ARE LOCATED THROUGHOUT THE UNITED STATES (INCLUDING THE U.S. TERRITORY OF GUAM), AND IN COUNTRIES OVERSEAS, INCLUDING AFGHANISTAN, AUSTRALIA, DJIBOUTI, GERMANY, ITALY, IRAQ, JAPAN, JORDAN, KOREA, KUWAIT, POLAND, QATAR, SAUDI ARABIA, SPAIN, TURKEY, AND UNITED ARAB EMIRATES. USO OPERATES IN AIRPORTS, ON AND NEAR MILITARY BASES, AND IN COMBAT AND HARDSHIP ZONES. MOST USO LOCATIONS OPERATE OUT OF SPACE THAT IS PROVIDED FOR FREE OR AT GREATLY REDUCED RENT, ENABLING THE USO TO SAVE ON CRITICAL OPERATING EXPENSES. IN 2020 USO LOGGED MORE THAN 7.4 MILLION SERVICE INSTANCES (INCLUDING CHARTERED USO AFFILIATES). THE USO'S CENTERS PROVIDE A WARM AND COMFORTING PLACE WHERE SERVICE MEMBERS CAN CONNECT WITH LOVED ONES BACK HOME VIA INTERNET OR TELEPHONE, PLAY A VIDEO GAME, CATCH A MOVIE, HAVE A SNACK OR JUST PUT THEIR FEET UP AND RELAX. IN 2020, THE USO CELEBRATED THE OPENING OF SEVERAL NEW LOCATIONS INCLUDING NEW LONDON, CONNECTICUT; NAVAL BASE GUAM, GUAM; FORT SHAFTER, HAWAII; LOUISVILLE MUHAMMAD ALI INTERNATIONAL AIRPORT, KENTUCKY; NEW ORLEANS MEPS, LOUISIANA; RICKENBACKER AIR NATIONAL GUARD BASE, OHIO; EASTERN EUROPE EXPEDITIONARY VEHICLE, POLAND; PRINCE SULTAN AIR FORCE BASE, SAUDI ARABIA; AND SOUTHEAST MOBILE SPRINTER, UNITED STATES. IN ADDITION TO THESE CENTERS, THE USO RENOVATED SASEBO NIMITZ PARK, JAPAN; CAMP WALKER, KOREA; OSAN AIR BASE, KOREA; TUMON BAY, GUAM; SASEBO FLEET LANDING, JAPAN; CAMP KINSER, OKINAWA; SAN FRANCISCO INTERNATIONAL AIRPORT, CALIFORNIA; FORT HOOD, TEXAS; POHAKULOA TRAINING AREA, HAWAII; MILWAUKEE INTERNATIONAL AIRPORT, WISCONSIN; AND WRIGHT-PATTERSON AIR FORCE BASE, OHIO. IN 2020, USO CENTERS AT Q-WEST, IRAQ; AL TAQADDUM AIR BASE, IRAQ; OB FENTY, AFGHANISTAN; BAGRAM EAST, AFGHANISTAN; KANDAHAR, AFGHANISTAN; AND HANSCOM AIR BASE, MASSACHUSETTS CLOSED THEIR DOORS. THE USO HAS THREE LOCATIONS THAT PRIMARILY SERVE WOUNDED, ILL AND INJURED SERVICE MEMBERS, THEIR FAMILIES AND CAREGIVERS. OPENED IN 2008, THE USO WARRIOR CENTER AT LANDSTUHL REGIONAL MEDICAL CENTER (LRMC) IN GERMANY PROVIDES A HOME AWAY FROM HOME FOR WOUNDED SERVICE MEMBERS, MANY OF WHOM VISIT MULTIPLE TIMES DAILY BETWEEN MEDICAL APPOINTMENTS. A WIDE SPECTRUM OF PROGRAMS AND ACTIVITIES ARE ALWAYS AVAILABLE, INCLUDING HOME-COOKED MEALS AND FAMILY-STYLE COOKOUTS. THE TWO ADDITIONAL LOCATIONS OPERATE NEAR WASHINGTON, D.C.: THE USO WARRIOR AND FAMILY CENTER AT NAVAL SUPPORT ACTIVITY BETHESDA IN MARYLAND AND THE USO WARRIOR AND FAMILY CENTER AT FORT BELVOIR, VIRGINIA. THE FACILITIES OFFER A COMPREHENSIVE ARRAY OF SPECIALIZED SERVICES AND PROGRAMS IN A SUPPORTIVE, HOME-LIKE SETTING. CREATED FOR OUR NATION'S HEALING HEROES AND THEIR FAMILIES, THE CENTERS FEATURE CLASSROOMS, SPORTS LOUNGES, COMMUNAL KITCHEN AND EATING AREAS, BUSINESS CENTERS, HEALING GARDENS AND MORE. FURTHER SUPPORT IS ALSO PROVIDED IN OTHER KEY MILITARY HOSPITALS IN THE U.S., SUCH AS OUTREACH DINNERS TO BUILD BONDS WITH FAMILIES AND RECOVERING SERVICE MEMBERS AT BROOKE ARMY MEDICAL CENTER IN SAN ANTONIO, TEXAS. USO ALSO OFFERS SERVICE MEMBERS SUPPORT THROUGH ITS MOBILE VEHICLE UNITS. THESE LARGE MOBILE UNITS TRAVEL TO EVENTS AND MILITARY EXERCISES TO PROVIDE PLACES FOR SERVICE MEMBERS TO RELAX DURING DOWNTIME, PROVIDE USO SERVICES TO AREAS WITHOUT A BRICK-AND-MORTAR USO CENTER AND SUPPORT COMMUNITIES IN TIMES OF CRISIS. IN ADDITION TO SUPPORTING TRAINING EXERCISES AND BRINGING USO SERVICES TO NEARBY INSTALLATIONS, MOBILE UNITS ALSO DEPLOY TO SUPPORT OUR SERVICE MEMBERS IN THE EVENT OF A LOCAL OR NATIONAL EMERGENCY, SUCH AS HURRICANES OR WILDFIRES. DURING 2020, THESE MOBILE UNITS SUPPORTED THE NATIONAL GUARD ACROSS 25 STATES DURING THE 2020 COVID-19 PANDEMIC. USO IS IN THE PROCESS OF REGIONALIZING OPERATIONS IN THE CONTINENTAL UNITED STATES, WITH THE GOAL OF UNIFYING THE ORGANIZATION TO EXPAND PROGRAM DELIVERY, MAXIMIZE FUNDRAISING POTENTIAL, AND INCREASE ORGANIZATIONAL STRENGTH. THIS EFFORT CONTINUED IN 2020 WITH THE ESTABLISHMENT OF NEW REGIONAL TEAMS AND THE EXECUTION OF MERGER AGREEMENTS WITH CHARTERED AFFILIATE USO ENTITIES. |
| FORM 990, PART III, LINE 4B | FORM 990, PART III, LINE 4B, DESCRIPTION OF PROGRAM SERVICE: PUBLIC AWARENESS AND OUTREACH THE USO'S MARKETING & COMMUNICATIONS OUTREACH PROGRAMS AIM TO ADDRESS THE CIVILIAN-MILITARY DRIFT A NATURAL DISCONNECT AND LACK OF UNDERSTANDING BETWEEN THOSE WHO HAVE SERVED IN THE MILITARY AND THOSE WHOM THEY DEFEND WHO HAVE NEVER SERVED AND MAY NOT KNOW OR BE RELATED TO ANYONE WHO HAS. DURING 2020, THE USO CONTINUED THE FORCE BEHIND THE FORCES, A BRAND AWARENESS CAMPAIGN REINTRODUCING THE USO TO THE AMERICAN PUBLIC, AND ENCOURAGING AMERICANS TO STAND BEHIND THE FORCE, AS A COMMUNITY OF SUPPORTERS COMMITTED TO CONNECTING SERVICE MEMBERS TO THE THINGS THAT THEY HOLD DEAR AND DEMONSTRATE APPRECIATION OF THOSE WHO SELFLESSLY SERVE OUR NATION. ADDITIONALLY, WE INTRODUCED A HOLIDAY VERSION OF THE PROGRAM IN THE FOURTH QUARTER. THE MULTI-CHANNEL CAMPAIGN GENERATED NEARLY 300 MILLION PUBLIC SERVICE ANNOUNCEMENT IMPRESSIONS, 74.5 MILLION SOCIAL MEDIA IMPRESSIONS, AND 26.3 BILLION EARNED MEDIA IMPRESSIONS. THROUGH ITS WEBSITE AND MAIL, THE USO COLLECTED MORE THAN 6.9 MILLION MESSAGES OF APPRECIATION FROM THE AMERICAN PUBLIC WHICH ARE BEING DISTRIBUTED OR DISPLAYED AT USO LOCATIONS ACROSS THE GLOBE. |
| FORM 990, PART III, LINE 4C | FORM 990, PART III, LINE 4C, DESCRIPTION OF PROGRAM SERVICE: EXPEDITIONARY AND MILITARY FAMILY PROGRAMS USO'S EXPEDITIONARY AND MILITARY FAMILY PROGRAMS PROVIDE SUPPORT AND COMFORT TO SERVICE MEMBERS AND THEIR FAMILIES, WHETHER THEY ARE DEPLOYED, TRANSITIONING FROM THEIR SERVICE, WOUNDED, ILL OR INJURED, OR HAVE MADE THE ULTIMATE SACRIFICE FOR OUR COUNTRY. EXPEDITIONARY SUPPORT THE USO DISTRIBUTED 282 KITS OF ELECTRONIC GAMING, SPORTS EQUIPMENT, BOARD GAMES, MOVIES AND PERSONAL CARE ITEMS TO DEPLOYED SERVICE MEMBERS IN REMOTE LOCATIONS IN 2020. THE USO CARE PACKAGE PROGRAM DISTRIBUTED MORE THAN 200,000 SNACK OR TOILETRY PACKS TO SERVICE MEMBERS ACROSS THE GLOBE. OPERATION PHONE HOME THE USO PROVIDED A PRIVATE PHONE NETWORK THAT ALLOWED SERVICE MEMBERS TO MAKE FREE CALLS HOME, COMPUTERS WITH HIGH-SPEED INTERNET BANDWIDTH AND FREE INTERNET ACCESS FOR SERVICE MEMBERS' OWN COMPUTERS TO ALLOW SERVICE MEMBERS TO CONNECT WITH THEIR FAMILIES. IN SOUTHWEST ASIA ALONE, MORE THAN 1 MILLION MINUTES WERE LOGGED IN FREE TALK TIME AND APPROXIMATELY 230,000 FREE WI-FI SESSIONS WERE LOGGED. IN OTHER PLACES AROUND THE WORLD, MANY USO LOCATIONS ALSO OFFER FREE INTERNET AND FREE PHONE CALLS. MILITARY FAMILIES THROUGH A PARTNERSHIP WITH THE WHAT TO EXPECT FOUNDATION, THE USO HOSTED VIRTUAL BABY SHOWERS SERVING MORE THAN 1,000 MILITARY SPOUSES AND EXPECTANT ACTIVE-DUTY PARENTS FOR MILITARY MOMS-TO-BE AROUND THE GLOBE IN 2020. THE USO ALSO CONNECTS MILITARY PARENTS WITH THEIR CHILDREN BACK HOME BY HOSTING THE USO BOB HOPE LEGACY READING PROGRAM AT SELECT USO CENTERS WORLDWIDE THAT ALLOWS SERVICE MEMBERS TO RECORD THEMSELVES READING A STORY ALOUD TO THEIR CHILD, WHICH THE USO THEN MAILS BACK HOME. DURING 2020, THE USO CONNECTED MILITARY FAMILIES THROUGH OVER 17,000 STORY TIME RECORDINGS SHARED AROUND THE WORLD. THE USO ALSO EXECUTED ROUGHLY 400 COFFEE CONNECTIONS, WHICH HELPED CONNECT MILITARY SPOUSES TO THEIR LOCAL COMMUNITY, SOCIAL AND PROFESSIONAL NETWORKS. DURING 2020, THE USO HAD NEARLY 8,000 MILITARY SPOUSES PARTICIPATE IN THESE EVENTS. MOST USO SPOUSE SUPPORT PROGRAMS WERE OFFERED IN A VIRTUAL SETTING THROUGH 2020. MILITARY COUPLES SEMINARS AND EVENTS THE USO, IN COLLABORATION WITH STRONGER FAMILIES, OFFERS SEMINARS AND SIMILAR EVENTS TO HELP COUPLES LEARN TO IMPROVE THEIR COMMUNICATION, BETTER UNDERSTAND EACH OTHER'S NEEDS, RESOLVE CONFLICT, REKINDLE ROMANCE AND FIND RENEWED HOPE. IN 2020, OVER 4,700 MILITARY ATTENDEES BENEFITTED FROM 123 OXYGEN LIVE LEARNING EVENTS HELD ACROSS THE COUNTRY AND THROUGH ONLINE LEARNING EVENTS. THE USO HAS TEAMED UP WITH BRITTANY BOCCHER, THE 2017 MILITARY SPOUSE OF THE YEAR, TO LAUNCH A SERIES OF WORKSHOPS AROUND THE WORLD. THESE THREE-HOUR WORKSHOPS, LED BY MRS. BOCCHER AND HOSTED AT A USO CENTER, ALLOW SPOUSES TO FIND THEIR PASSION AND PURPOSE AND TO APPROACH LIFE'S CHALLENGES WITH A MORE POSITIVE AND PROACTIVE OUTLOOK. THROUGH OUR RESEARCH CONDUCTED IN 2018, THE BACKBONE OF OUR MILITARY, WE FOUND THAT SPOUSES AROUND THE WORLD FELT A FEELING OF LOSS, UNCERTAIN IDENTITY AND A LACK OF PURPOSE CAUSED BY THE RIGORS OF MILITARY LIFE. THIS WORKSHOP HELPS FILL THAT GAP WITH THE DETERMINATION OF EMPOWERING, ENCOURAGING AND INSPIRING MILITARY SPOUSES TO FIND THEIR IDENTITIES AND LIVE THEIR LIVES WITH PURPOSE. IN 2020, THESE WORKSHOPS WERE OFFERED BOTH IN PERSON AND VIRTUALLY, REACHING MORE THAN 500 SPOUSES AROUND THE WORLD. FAMILIES OF THE FALLEN THE USO HAS SUPPORTED EVERY DIGNIFIED TRANSFER AT DOVER AIR FORCE BASE SINCE MARCH 1991. THE USO IS LOCATED IN THE HEART OF DOVER AIR FORCE BASE TO SUPPORT FAMILIES OF THE FALLEN, AS WELL AS THOSE SERVICE MEMBERS ASSIGNED TO THE AIR FORCE MORTUARY AFFAIRS COMPLEX. ADDITIONALLY, AS FAMILY NOTIFICATIONS OCCUR AT ALL TIMES OF THE DAY AND NIGHT, THE USO WORKS 24/7 TO COORDINATE AMONG USO LOCATIONS ACROSS THE COUNTRY. THE USO IS THERE TO SUPPORT AND COMFORT FAMILIES WHO HAVE JUST RECEIVED TRAGIC NEWS AS THEY TRAVEL TO AND FROM DOVER AIR FORCE BASE. |
| FORM 990, PART VI, SECTION A, LINE 6 | MEMBERS OR STOCKHOLDERS THE MEMBERSHIP OF THE UNITED SERVICE ORGANIZATIONS, INC. SHALL CONSIST OF TWO CLASSES OF MEMBERS: 1) VOTING MEMBERS CONSISTING OF MEMBERS OF USO'S BOARD OF GOVERNORS DURING THEIR TERM OF SERVICE. 2) NON-VOTING MEMBERS CONSISTING OF MEMBERS OF THE ARMED FORCES OF THE UNITED STATES CURRENTLY ON ACTIVE DUTY; REPRESENTATIVES, AS MAY BE DESIGNATED BY USO'S BOARD OF GOVERNORS, FROM THE ORGANIZATIONS SET FORTH IN USO'S CONGRESSIONAL CHARTER, UP TO NINE PERSONS DESIGNATED BY THE PRESIDENT OF THE UNITED STATES, THEIR TERM OF MEMBERSHIP BEING CONTERMINOUS WITH SUCH PRESIDENT'S INCUMBENCY; AND ANY OTHER PERSONS WHO MEET THE CRITERIA ESTABLISHED BY THE BOARD OF GOVERNORS FOR MEMBERSHIP. |
| FORM 990, PART VI, SECTION A, LINE 7A | MEMBERS OR STOCKHOLDERS AT THE ANNUAL MEETING, THE VOTING MEMBERS SHALL ELECT MEMBERS OF THE BOARD OF GOVERNORS AND TAKE SUCH OTHER ACTION AS MAY BE APPROPRIATELY SUBMITTED TO THEM BY THE BOARD OF GOVERNORS. ELECTION OF THE BOARD OF GOVERNORS, OR ACTION ON ANY OTHER MATTERS, SHALL BE BY THE AFFIRMATIVE VOTE OF THE MAJORITY OF VOTING MEMBERS PRESENT IN PERSON OR BY PROXY AND ENTITLED TO VOTE AT THE MEETING, PROVIDED THOSE PRESENT IN PERSON OR BY PROXY CONSTITUTE A QUORUM. ADDITIONALLY, UP TO SIX PERSONS APPOINTED BY THE PRESIDENT OF THE UNITED STATES, THEIR TERM BEING CONTERMINOUS WITH SUCH PRESIDENT'S INCUMBENCY, MAY SERVE ON THE BOARD OF GOVERNORS. |
| FORM 990, PART VI, SECTION B, LINE 11B | PROCESS OF REVIEWING FORM 990 A COPY OF THE DRAFT 990 WAS PROVIDED TO ALL BOARD MEMBERS, OFFICERS, AND KEY EMPLOYEES PRIOR TO ITS FILING WITH THE IRS. THE PROCESS WAS CONDUCTED IN JULY AND AUGUST 2021. MEETING MINUTES REFLECT THE REVIEW AND DISCUSSION OF THE IRS FORM 990 AT THE AUDIT COMMITTEE MEETING HELD IN JULY 2021. AN OUTSIDE ACCOUNTING FIRM PREPARES AND REVIEWS THE FORM 990. |
| FORM 990, PART VI, SECTION B, LINE 12C | CONFLICT OF INTEREST POLICY MONITORING AND ENFORCEMENT THE CONFLICT OF INTEREST POLICY IS THE POLICY THAT REQUIRES UNITED SERVICE ORGANIZATIONS, INC.'S GOVERNORS, OFFICERS, AND OTHER EMPLOYEES TO AVOID ANY SITUATION WHICH MAY CONSTITUTE A CONFLICT OF INTEREST, THAT IS, ANY SITUATION WHICH AN INDIVIDUAL USES OR COULD USE HIS OR HER POSITION WITH THE UNITED SERVICE ORGANIZATIONS, INC. FOR PERSONAL GAIN TO AN INDIVIDUAL, MEMBERS OF THE INDIVIDUAL'S FAMILY, OR OTHER ORGANIZATIONS WITH WHOM THE INDIVIDUAL IS AFFILIATED, TO THE ACTUAL OR POTENTIAL DETRIMENT OF THE USO. THE BOARD OF GOVERNORS HAS ESTABLISHED A POLICY WITH REFERENCE TO CONFLICTS OF INTEREST APPLICABLE TO THE BOARD OF GOVERNORS. DISCLOSURE OF POTENTIAL CONFLICTS ARE REVIEWED BY CEO, CFO AND OUTSIDE COUNSEL. ANY INDIVIDUALS THAT HAVE A CONFLICT OF INTEREST ARE PROHIBITED FROM DELIBERATIONS AND VOTING ON A TRANSACTION. |
| FORM 990, PART VI, SECTION B, LINE 15 | PROCESS FOR DETERMINING COMPENSATION THE COMPENSATION IS ESTABLISHED BY THE UNITED SERVICE ORGANIZATIONS, INC. BOARD OF GOVERNORS AFTER AN INDEPENDENT, OUTSIDE REVIEW OF INDUSTRY SURVEYS, COMPENSATION STUDIES AND OTHER DATA TO ENSURE THAT EXECUTIVE COMPENSATION IS WITHIN THE RANGE OF THAT PAID TO COMPARABLE EXECUTIVES OF COMPARABLE ORGANIZATIONS FOR COMPARABLE SERVICES AND THEREFORE REASONABLE. THESE REVIEWS ARE PERFORMED ON A BIANNUAL BASIS BY AN INDEPENDENT OUTSIDE CONSULTANT FOR THE FOLLOWING POSITIONS: CEO, CFO, CDMO, COO, SVP GOVERNMENT & EXTERNAL RELATIONS, SVP HR, SVP OPERATIONS, PROGRAMS, ENTERTAINMENT, AND REGIONAL PRESIDENTS. THE LAST REVIEW WAS PERFORMED IN 2020 FOR ALL POSITIONS LISTED AND ALL POSITIONS' COMPENSATION WAS FOUND TO BE WITHIN THE RANGE FOR COMPARABLE EXECUTIVES AT COMPARABLE ORGANIZATIONS. |
| FORM 990, PART VI, SECTION C, LINE 19 | HOW DOCUMENTS ARE MADE AVAILABLE TO THE PUBLIC FINANCIAL STATEMENTS ARE MADE AVAILABLE ON THE USO WEBSITE. THE GOVERNING DOCUMENTS AND CONFLICT OF INTEREST POLICIES ARE MADE AVAILABLE UPON REQUEST. FORM 990, PART IX, LINE 26: JOINT COST ACTIVITY DISCLOSURE THE USO CONDUCTS JOINT ACTIVITIES THAT BENEFIT PROGRAM SERVICES AND INCLUDE A FUNDRAISING APPEAL. THE PROGRAMMATIC COMPONENT OF THESE ACTIVITIES INCLUDES A CALL TO ACTION TO ENLIST THE PUBLIC'S AID IN IDENTIFYING SERVICE MEMBERS AND THEIR FAMILIES THAT WOULD BENEFIT FROM USO'S PROGRAMS AND SERVICES AND AN OPPORTUNITY TO SEND A PERSONALIZED MESSAGE OF APPRECIATION TO SERVICE MEMBERS (FORCE BEHIND THE FORCES CAMPAIGN). PERSONALIZED MESSAGES RECEIVED FROM THE PUBLIC THROUGH THESE ACTIVITIES ARE DISPLAYED AND DISTRIBUTED AT USO LOCATIONS AROUND THE GLOBE. |
| FORM 990, PART XI, LINE 9: | BAD DEBT WRITTEN OFF -562,005. |
| FORM 990, PART XII, LINE 2C | OVERSIGHT OF THE AUDIT USO'S OVERSIGHT OVER AUDIT PROCESS HAS NOT CHANGED FROM PRIOR YEARS. |
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| Software Version: |