Attach to Form 990 or Form 990-EZ.
Go to
www.irs.gov/Form990 for instructions and the latest information.
| (i) Name of supported organization | (ii) EIN | (iii) Type of organization (described on lines 1- 10 above (see instructions)) | (iv) Is the organization listed in your governing document? | (v) Amount of monetary support (see instructions) | (vi) Amount of other support (see instructions) | |
|---|---|---|---|---|---|---|
| Yes | No | |||||
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Total |
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Calendar year
(or fiscal year beginning in)
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(a) 2017 | (b) 2018 | (c) 2019 | (d) 2020 | (e) 2021 | (f) Total | |
|---|---|---|---|---|---|---|---|
| 1 | Gifts, grants, contributions, and membership fees received. (Do not include any "unusual grant.") .. | ||||||
| 2 | Tax revenues levied for the organization's benefit and either paid to or expended on its behalf.... | ||||||
| 3 | The value of services or facilities furnished by a governmental unit to the organization without charge.. | ||||||
| 4 | Total. Add lines 1 through 3 | ||||||
| 5 | The portion of total contributions by each person (other than a governmental unit or publicly supported organization) included on line 1 that exceeds 2% of the amount shown on line 11, column (f) .. | ||||||
| 6 | Public support. Subtract line 5 from line 4. | ||||||
Calendar year
(or fiscal year beginning in)
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(a) 2017 | (b) 2018 | (c) 2019 | (d) 2020 | (e) 2021 | (f) Total | |
|---|---|---|---|---|---|---|---|
| 7 | Amounts from line 4.. | ||||||
| 8 | Gross income from interest, dividends, payments received on securities loans, rents, royalties and income from similar sources... | ||||||
| 9 | Net income from unrelated business activities, whether or not the business is regularly carried on.. | ||||||
| 10 | Other income. Do not include gain or loss from the sale of capital assets (Explain in Part VI.).. | ||||||
| 11 | Total support. Add lines 7 through 10 | ||||||
Calendar year (or fiscal year beginning in) ![]() |
(a) 2017 | (b) 2018 | (c) 2019 | (d) 2020 | (e) 2021 | (f) Total | |
|---|---|---|---|---|---|---|---|
| 1 | Gifts, grants, contributions, and membership fees received. (Do not include any "unusual grants.") . | 2,044,877 | 3,016,314 | 8,016,717 | 8,092,274 | 7,402,844 | 28,573,026 |
| 2 | Gross receipts from admissions, merchandise sold or services performed, or facilities furnished in any activity that is related to the organization's tax-exempt purpose | 16,298,289 | 17,363,071 | 26,424,414 | 44,801,585 | 50,829,701 | 155,717,060 |
| 3 | Gross receipts from activities that are not an unrelated trade or business under section 513 ..... | 0 | |||||
| 4 | Tax revenues levied for the organization's benefit and either paid to or expended on its behalf... | 0 | |||||
| 5 | The value of services or facilities furnished by a governmental unit to the organization without charge | 0 | |||||
| 6 | Total. Add lines 1 through 5 | 18,343,166 | 20,379,385 | 34,441,131 | 52,893,859 | 58,232,545 | 184,290,086 |
| 7a | Amounts included on lines 1, 2, and 3 received from disqualified persons | 0 | |||||
| b | Amounts included on lines 2 and 3 received from other than disqualified persons that exceed the greater of $5,000 or 1% of the amount on line 13 for the year. | 0 | |||||
| c | Add lines 7a and 7b.. | 0 | |||||
| 8 | Public support. (Subtract line 7c from line 6.) | 184,290,086 | |||||
Calendar year (or fiscal year beginning in) ![]() |
(a) 2017 | (b) 2018 | (c) 2019 | (d) 2020 | (e) 2021 | (f) Total | |
|---|---|---|---|---|---|---|---|
| 9 | Amounts from line 6... | 18,343,166 | 20,379,385 | 34,441,131 | 52,893,859 | 58,232,545 | 184,290,086 |
| 10a | Gross income from interest, dividends, payments received on securities loans, rents, royalties and income from similar sources.. | 94,591 | 133,673 | 181,950 | 62,936 | 63,058 | 536,208 |
| b | Unrelated business taxable income (less section 511 taxes) from businesses acquired after June 30, 1975. | 0 | |||||
| c | Add lines 10a and 10b. | 94,591 | 133,673 | 181,950 | 62,936 | 63,058 | 536,208 |
| 11 | Net income from unrelated business activities not included on line 10b, whether or not the business is regularly carried on. | 0 | |||||
| 12 | Other income. Do not include gain or loss from the sale of capital assets (Explain in Part VI.) .. | 27,714 | 51,244 | 13,275 | 92,706 | 66,659 | 251,598 |
| 13 | Total support. (Add lines 9, 10c, 11, and 12.).. | 18,465,471 | 20,564,302 | 34,636,356 | 53,049,501 | 58,362,262 | 185,077,892 |
| Section A - Adjusted Net Income | (A) Prior Year |
(B) Current Year (optional) |
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| 1 | Net short-term capital gain | 1 | ||||
| 2 | Recoveries of prior-year distributions | 2 | ||||
| 3 | Other gross income (see instructions) | 3 | ||||
| 4 | Add lines 1 through 3 | 4 | ||||
| 5 | Depreciation and depletion | 5 | ||||
| 6 | Portion of operating expenses paid or incurred for production or collection of gross income or for management, conservation, or maintenance of property held for production of income (see instructions) | 6 | ||||
| 7 | Other expenses (see instructions) | 7 | ||||
| 8 | Adjusted Net Income (subtract lines 5, 6 and 7 from line 4) | 8 | ||||
| Section B - Minimum Asset Amount | (A) Prior Year |
(B) Current Year (optional) |
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| 1 | Aggregate fair market value of all non-exempt-use assets (see instructions for short tax year or assets held for part of year): | 1 | ||||
| a | Average monthly value of securities | 1a | ||||
| b | Average monthly cash balances | 1b | ||||
| c | Fair market value of other non-exempt-use assets | 1c | ||||
| d | Total (add lines 1a, 1b, and 1c) | 1d | ||||
| e |
Discount claimed for blockage or other factors (explain in detail in Part VI): |
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| 2 | Acquisition indebtedness applicable to non-exempt use assets | 2 | ||||
| 3 | Subtract line 2 from line 1d | 3 | ||||
| 4 | Cash deemed held for exempt use. Enter 0.015 of line 3 (for greater amount, see instructions). | 4 | ||||
| 5 | Net value of non-exempt-use assets (subtract line 4 from line 3) | 5 | ||||
| 6 | Multiply line 5 by 0.035 | 6 | ||||
| 7 | Recoveries of prior-year distributions | 7 | ||||
| 8 | Minimum Asset Amount (add line 7 to line 6) | 8 | ||||
| Section C - Distributable Amount | Current Year | |||||
| 1 | Adjusted net income for prior year (from Section A, line 8, Column A) | 1 | ||||
| 2 | Enter 85% of line 1 | 2 | ||||
| 3 | Minimum asset amount for prior year (from Section B, line 8, Column A) | 3 | ||||
| 4 | Enter greater of line 2 or line 3 | 4 | ||||
| 5 | Income tax imposed in prior year | 5 | ||||
| 6 | Distributable Amount. Subtract line 5 from line 4, unless subject to emergency temporary reduction (see instructions) | 6 | ||||
| Section D - Distributions | Current Year | |
|---|---|---|
| 1 Amounts paid to supported organizations to accomplish exempt purposes | 1 | |
|
2
Amounts paid to perform activity that directly furthers exempt purposes of supported organizations, in excess of income from activity |
2 | |
| 3 Administrative expenses paid to accomplish exempt purposes of supported organizations | 3 | |
| 4 Amounts paid to acquire exempt-use assets | 4 | |
| 5 Qualified set-aside amounts (prior IRS approval required - provide details in Part VI) | 5 | |
| 6 Other distributions (describe in Part VI). See instructions | 6 | |
| 7Total annual distributions. Add lines 1 through 6. | 7 | |
|
8
Distributions to attentive supported organizations to which the organization is responsive (provide details in Part VI). See instructions |
8 | |
| 9 Distributable amount for 2021 from Section C, line 6 | 9 | |
| 10 Line 8 amount divided by Line 9 amount | 10 | |
| Section E - Distribution Allocations (see instructions) |
(i) Excess Distributions |
(ii) Underdistributions Pre-2021 |
(iii) Distributable Amount for 2021 |
|
|---|---|---|---|---|
| 1 Distributable amount for 2021 from Section C, line 6 | ||||
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2
Underdistributions, if any, for years prior to 2021 (reasonable cause required-- explain in Part VI). See instructions. |
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| 3 Excess distributions carryover, if any, to 2021: | ||||
| a From 2016....... | ||||
| b From 2017....... | ||||
| c From 2018....... | ||||
| d From 2019....... | ||||
| e From 2020....... | ||||
| fTotal of lines 3a through e | ||||
| g Applied to underdistributions of prior years | ||||
| h Applied to 2021 distributable amount | ||||
|
i
Carryover from 2016 not applied (see instructions) |
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| j Remainder. Subtract lines 3g, 3h, and 3i from line 3f. | ||||
| 4Distributions for 2021 from Section D, line 7: | ||||
| $ | ||||
| a Applied to underdistributions of prior years | ||||
| b Applied to 2021 distributable amount | ||||
| c Remainder. Subtract lines 4a and 4b from line 4. | ||||
|
5
Remaining underdistributions for years prior to 2021, if any. Subtract lines 3g and 4a from line 2. If the amount is greater than zero, explain in Part VI. See instructions. |
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6
Remaining underdistributions for 2021. Subtract lines 3h and 4b from line 1. If the amount is greater than zero, explain in Part VI. See instructions. |
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7 Excess distributions carryover to 2022. Add lines 3j and 4c. |
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| 8 Breakdown of line 7: | ||||
| a Excess from 2017..... | ||||
| b Excess from 2018..... | ||||
| c Excess from 2019..... | ||||
| d Excess from 2020..... | ||||
| e Excess from 2021..... | ||||
| Facts And Circumstances Test |
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| Return Reference | Explanation |
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| Software ID: | |
| Software Version: |
Attach to Form 990 or 990-EZ.
Go to www.irs.gov/Form990 for the latest information.
| Return Reference | Explanation |
|---|---|
| FORM 990, PART I, LINE 1 | ORGANIZATION'S MISSION: WE DO THIS THROUGH INCLUSIVE AND RESPONSIVE HEALTH SERVICES AND THE SUSTAINABLE RENEWAL OF AN INSPIRED, COMPETENT WORKFORCE THAT IS PRIVILEGED TO SERVE. WE DELIVER COMPREHENSIVE, WHOLE-PERSON, NONDISCRIMINATORY PRIMARY HEALTH SERVICES IN A PATIENT CENTERED MEDICAL HOME (PCMH) FRAMEWORK FOR PATIENTS AND FAMILIES REGARDLESS OF THEIR ABILITY TO PAY, WHILE EDUCATING THE CURRENT AND FUTURE PHYSICIAN AND INTERPROFESSIONAL PRIMARY CARE WORKFORCE. WE PROVIDE FULL-SCOPE INTEGRATED PRIMARY HEALTH CARE SERVICES, INCLUSIVE OF MEDICAL, GENERAL DENTAL, MENTAL AND BEHAVIORAL, ADDICTION TREATMENT AND RECOVERY, OBESITY, INFECTIOUS DISEASE/RYAN WHITE, RHEUMATOLOGICAL, AND LIFESTYLE MEDICINE SERVICES. AS AN ESSENTIAL COMMUNITY PROVIDER, TWCCH'S PASSIONATE PURPOSE IS TO DEMONSTRATE AN "ACHIEVABLE BY ALL" GRADUATE MEDICAL EDUCATION SAFETY-NET CONSORTIUM MODEL THAT CO-CREATES TRANSFORMATIONAL HEALTH CARE TEAMS OF LEADERS WHO EMPOWER PEOPLE, FAMILIES, AND COMMUNITIES TO OWN AND OPTIMIZE THEIR HEALTH, HEALTH CARE DELIVERY SYSTEMS AND THEIR INTERPROFESSIONAL HEALTH CARE WORKFORCE. OUR NICHE IS WORLD CLASS INNOVATIVE AND RESPONSIVE PRIMARY HEALTH SERVICES THROUGH COMMUNITY-CENTRIC, INCUMBENT AND FUTURE WORKFORCE RENEWAL. |
| FORM 990, PART III, LINE 1 | ORGANIZATION MISSION: TWCCH WAS ORIGINALLY INCORPORATED IN 1994 AS THE WRIGHT CENTER MEDICAL GROUP, PC, A TAX-EXEMPT PROFESSIONAL CORPORATION (PC) AND THE AMBULATORY PRACTICE PLAN AFFILIATED WITH THE WRIGHT CENTER FOR GRADUATE MEDICAL EDUCATION (TWCGME). TWCGME IS A NONPROFIT ACGME-ACCREDITED SPONSORING INSTITUTION AND THE FOUNDING EDUCATIONAL MEMBER OF A TEACHING HEALTH CENTER GRADUATE MEDICAL EDUCATION SAFETY-NET CONSORTIUM (THC GME-SNC). TWCGME INTEGRATES FEDERAL GME FUNDING FROM THE U.S. HEALTH RESOURCES AND SERVICES ADMINISTRATION (HRSA), THE VETERAN ADMINISTRATION (VA), AND THE CENTERS FOR MEDICARE AND MEDICAID (CMS) FUNDED HOSPITALS AND INPATIENT REHABILITATION FACILITIES. THE WRIGHT CENTER MEDICAL GROUP, PC INTENTIONALLY CONVERTED ITS CORPORATE STRUCTURE FROM A PC TO A NONPROFIT CORPORATION IN 2018, AND TRANSFORMED ITS IDENTITY INTO AN AUTONOMOUS, COMMUNITY-OWNED AND GOVERNED, INDEPENDENT 501(C)(3) ENTITY THAT WAS ELIGIBLE TO PURSUE HRSA DESIGNATION AS A FEDERALLY QUALIFIED HEALTH CENTER LOOK-ALIKE (FQHC LOOK-ALIKE). THIS WAS ACHIEVED THROUGH THE SELFLESS, UNANIMOUS VOTES OF PHYSICIAN AND NON-PHYSICIAN PRIMARY CARE PROVIDER STAKEHOLDERS (THEN BOARD MEMBERS) TO REMOVE THEMSELVES FROM GOVERNANCE ENTIRELY TO ALLOW ROOM FOR COMMUNITY MEMBERS, PRIMARILY PATIENTS AND CONSUMERS OF THE ENTITY'S HEALTH SERVICES, TO ASSUME THOSE BOARD SEATS AND TO GAIN EMPOWERED OFFICIAL VOICE IN THE FIDUCIARY STEWARDSHIP AND DIRECTIONAL OVERSIGHT OF THE ORGANIZATION. AS MENTIONED, THIS INTENTIONAL AND COMMUNITY EMPOWERING GOVERNANCE TRANSFORMATION ALLOWED THE ENTITY TO APPLY FOR AND SUCCESSFULLY EARN THE DESIGNATION AS A HRSA-RECOGNIZED AUTONOMOUS, INDEPENDENT, COMMUNITY AND PATIENT-GOVERNED FQHC LOOK-ALIKE ESSENTIAL COMMUNITY PROVIDER OF PRIMARY HEALTH AND CONTINUED RYAN WHITE SERVICES. PROUDLY, AT THE CLOSE OF THE FISCAL YEAR ENDING JUNE 30, 2022, 93% OF THE GOVERNING BOARD MEMBERS WERE "USERS" OF TWCCH'S PRIMARY HEALTH SERVICES AS DEFINED IN THE HRSA COMPLIANCE MANUAL. TWCCH SERVED 41,203 UNIQUE PATIENTS AND ENGAGED IN 127,032 TOTAL BILLABLE VISITS BETWEEN JULY 2021 AND JUNE 2022, WHICH INCLUDED 76,824 MEDICAL VISITS, 17,473 BEHAVIORAL HEALTH VISITS, 10,533 DENTAL VISITS, AND 22,202 INPATIENT VISITS. WE OPERATE LEVEL 3 NCQA-DESIGNATED PATIENT-CENTERED MEDICAL HOMES (PCMH) WITH NCQA PRIMARY CARE/BEHAVIORAL HEALTH RECOGNITION. WE HAVE MEMORANDA OF UNDERSTANDING AND SHARED CARE CONTRACTS WITH NUMEROUS PRIMARY AND SPECIALTY MEDICAL, DENTAL, AND MENTAL HEALTH PROVIDERS, HOSPITALS, INTEGRATED DELIVERY SYSTEMS, AND SOCIAL SERVICE RESOURCE AGENCIES COMPRISING AN EXTENSIVE, ENRICHED NONDISCRIMINATORY COMMUNITY RESOURCE NETWORK. WE ARE A PENNSYLVANIA OPIOID USE DISORDER CENTER OF EXCELLENCE (COE), A PENNSYLVANIA COORDINATING CENTER FOR MEDICATION ASSISTED TREATMENT (PACMAT), AND THE CONVENING, PRIMARY ORGANIZATION OF A MULTI-INSTITUTION HEALTHY MATERNAL OPIATE MEDICAL SUPPORTS (MOMS) PROGRAM. WE OFFER ROBUST PRIMARY PHYSICAL, MENTAL, BEHAVIORAL, DENTAL, AND RYAN WHITE HEALTH SERVICES WITHIN THE PCMH FRAMEWORK, COORDINATING A FULL SPECTRUM OF HEALTH SERVICES FOR OUR PATIENTS. WE ARE DEEPLY INVESTED IN COMMUNITY-BASED LIVING AND AGING IN PLACE AND OFFER EMPOWERING SERVICES OF COMMUNITY HEALTH WORKERS, CERTIFIED RECOVERY SPECIALISTS, SPIRITUAL AIDES, CASE WORKERS, AND NURSE CARE MANAGERS. WE OPERATE NINE FQHC LOOK-ALIKE TEACHING HEALTH CENTERS THAT ALSO PROVIDE HOUSE CALLS AND HOSPITALIST, SKILLED NURSING FACILITY, AND INPATIENT ACUTE REHABILITATION SERVICES FOR OUR PATIENTS IN PARTNERING COMMUNITY-BASED INSTITUTIONS, INCLUDING GERIATRIC SERVICES. WE ARE PASSIONATE CHAMPIONS FOR ELECTRONIC MEDICAL RECORD (EMR)/ELECTRONIC HEALTH RECORD (EHR) MEANINGFUL USE, HEALTH INFORMATION EXCHANGES AND CONNECTIVITY/HEALTH INFORMATION INTEROPERABILITY, AND THE ACTIVE, EMPOWERED ENGAGEMENT OF PATIENTS AND FAMILIES IN THEIR HEALTH CARE AND PRIMARY CARE WORKFORCE DEVELOPMENT. WE ARE A FUNDAMENTAL CLINICAL LEARNING ENVIRONMENT FOR TWCGME'S INTERNAL MEDICINE, FAMILY MEDICINE, PSYCHIATRY RESIDENTS, AND GERIATRICS FELLOWS AND ADDICTION FELLOWS TRAINING IN THE AFFILIATED HRSA-FUNDED GEISINGER ADDICTION FELLOWSHIP. ADDITIONALLY, IN 2021, TWCCH BECAME A TRAINING SITE FOR ADVANCED EDUCATION GENERAL DENTISTRY RESIDENTS IN COLLABORATION WITH NYU LANGONE DENTAL. DURING THE FISCAL YEAR 2021-2022, TWCCH TRAINED 275 INTERPROFESSIONAL STUDENTS IN PARTNERSHIP WITH MORE THAN A DOZEN ACADEMIC INSTITUTIONS, INCLUDING THE GEISINGER COMMONWEALTH SCHOOL OF MEDICINE AND THE A.T. STILL UNIVERSITY SCHOOL OF OSTEOPATHIC MEDICINE IN ARIZONA. WE ARE AN ACTIVE PARTICIPATING PROVIDER IN THE KEYSTONE ACCOUNTABLE CARE ORGANIZATION, A MEMBER OF THE PENNSYLVANIA AND NATIONAL ASSOCIATIONS OF COMMUNITY HEALTH CENTERS, AND A COLLABORATING PARTNER OF THE NORTHEAST PENNSYLVANIA AREA FOR HEALTH EDUCATION CENTER (AHEC). |
| FORM 990, PART III, LINE 2 | NEW PROGRAM SERVICES: IN APRIL 2022, TWCCH OPENED ITS NEWEST LOCATION IN COVINGTON TOWNSHIP, PENNSYLVANIA (THE "NORTH POCONO PRACTICE"), BROADENING ITS OPERATIONAL FOOTPRINT TO NINE BRICK-AND-MORTAR LOCATIONS AND ONE MOBILE MEDICAL/DENTAL UNIT ("DRIVING BETTER HEALTH"). TWCCH OFFERS CLINICAL SERVICES UP TO 83 HOURS PER WEEK AT ITS LARGEST CLINIC, WITH 24/7 ON-CALL ACCESS FOR ALL SERVICE LINES AT ALL LOCATIONS, INCLUDING BOTH AMBULATORY AND HOSPITAL VENUES. DURING THE FISCAL YEAR, TWCCH WAS NOTIFIED THAT OUR EDUCATIONAL AFFILIATE COMMONWEALTH HEALTH SYSTEMS (CHS) WAS CLOSING ITS PSYCHIATRIC HOSPITAL IN KINGSTON, A FACILITY WHERE OUR TWCCH KINGSTON CLINIC IN LUZERNE COUNTY LEASED SPACE FOR MORE THAN TWENTY YEARS, SERVING JUST UNDER 5,000 PATIENTS. ALTHOUGH TWCCH HAD BEGUN THE FEASIBILITY STUDY PROCESS TO ASSESS MOVING THAT CLINIC TO A NEW LARGER LOCATION, THE UNANTICIPATED CLOSURE OF THE BUILDING CREATED AN URGENCY TO RESPONSIBLY RELOCATE BOTH CLINICAL AND EDUCATIONAL SERVICES. TWCCH QUICKLY IDENTIFIED AN AMAZING LOCATION IN WILKES-BARRE AND CREATED THE STAGE-GATE STRATEGIC BUSINESS PLAN AND LOGIC MODEL FOR THE TRANSITION, WHICH WAS PRESENTED TO AND APPROVED BY THE BOARD OF DIRECTORS. THAT ANALYSIS INCLUDES PROJECTIONS FOR LONG-TERM SUSTAINABILITY AND COMMUNITY BENEFIT IMPACT. AS OF JANUARY 2023, WE ARE PROUD TO SHARE THAT THE NEW CLINIC IS A STATE-OF-THE-ART CLINICAL AND EDUCATIONAL SPACE, AND IS ALREADY OPEN TO PATIENTS AND FAMILIES. AS PART OF ITS RESPONSIBILITY AS AN FQHC LOOK-ALIKE, TWCCH ENGAGED TRIPP UMBACH AND THE INSTITUTE FOR PUBLIC POLICY AND ECONOMIC DEVELOPMENT THROUGH A REQUEST FOR PROPOSALS PROCESS TO CONDUCT A COMMUNITY HEALTH NEEDS ASSESSMENT TO INFORM AND IMPROVE THE DELIVERY OF HEALTH CENTER SERVICES. THE NEEDS ASSESSMENT UTILIZES THE MOST RECENTLY AVAILABLE DATA FOR THE SERVICE AREA TO ASSESS THE FOLLOWING: FACTORS ASSOCIATED WITH ACCESS TO CARE AND HEALTH CARE UTILIZATION; THE MOST SIGNIFICANT CAUSES OF MORBIDITY AND MORTALITY AS WELL AS ANY ASSOCIATED HEALTH DISPARITIES; AND ANY OTHER UNIQUE HEALTH CARE NEEDS OR CHARACTERISTICS THAT IMPACT HEALTH STATUS OR ACCESS TO, OR UTILIZATION OF, PRIMARY CARE. THE HEALTH NEEDS ASSESSMENT WILL SUPPORT TWCCH'S FUTURE STRATEGIC OPERATIONS WITH DATA RELATING TO THE HEALTH RESOURCES AVAILABLE IN RELATION TO THE SIZE OF THE AREA AND ITS POPULATION, HEALTH INDICES FOR THE POPULATION OF THE AREA, AND ECONOMIC FACTORS AFFECTING THE POPULATION'S ACCESS TO HEALTH SERVICES. TWCCH ALSO ACTIVELY PARTICIPATES IN LARGER COMMUNITY-BASED MULTI-INSTITUTIONAL REGIONAL HEALTH NEEDS ASSESSMENTS TO ASSURE OUR ACCESS TO BROADER COMMUNITY DATA THAT INFORMS DECISIONS RELATED TO HEALTH CENTER SERVICES AND STRATEGIC PLANNING. TWCCH CONTINUED ITS ACTIVE PARTICIPATION IN RESPONSE TO THE GLOBAL HEALTH EMERGENCY OF THE COVID-19 PANDEMIC AS AN FQHC LOOK-ALIKE ESSENTIAL COMMUNITY PROVIDER. AS PREVIOUSLY REPORTED, WE EXPERIENCED SOME CHALLENGES DURING THE FIRST THREE MONTHS OF THE COVID-19 VACCINE ROLL-OUT BEGINNING IN DECEMBER 2020 THAT WE FULLY REMEDIATED DURING THE FISCAL YEAR 2021-2022. OUR CHALLENGES WERE RELATED, IN LARGE PART, TO OUR INTENTIONAL PUBLIC-HEALTH-CENTERED STRATEGY TO CONDUCT PRIMARY HEALTH VISITS ASSOCIATED WITH THE COVID-19 VACCINE BECAUSE OF ESCALATING PRIMARY HEALTH CARE GAPS RESULTING FROM THE PANDEMIC. TWCCH'S COMMITMENT TO THE STRATEGY WAS NOTABLY MADE WITH FULL AWARENESS AND FRANK DISCUSSIONS THAT THE MEDICAL NECESSITY OF VISITS WOULD POSSIBLY BE DENIED BY INSURANCE COMPANIES WITH WHICH TWCCH WAS NEGOTIATING. DESPITE TRANSPARENTLY AND REPEATEDLY SHARING OUR GOVERNING BOARD-SUPPORTED STRATEGY FROM THE OUTSET WITH FEDERAL AND STATE AGENCIES, INSURANCE COMPANIES, NUMEROUS PARTNERING COMMUNITY RESOURCE AGENCY STAKEHOLDERS, AND THE MEDIA, IN LATE FEBRUARY 2021, THE CDC ISSUED NEW GUIDANCE THAT CALLED THE PERMISSIBILITY OF OUR VISIT-BASED PUBLIC HEALTH-ORIENTED STRATEGY INTO QUESTION. UPON LEARNING OF THE NEWLY-ISSUED GUIDANCE, TWCCH IMMEDIATELY CONTACTED THE PENNSYLVANIA DEPARTMENT OF HEALTH, HRSA, AND THE CDC FOR CLARIFICATION AND DIRECTION. BEFORE RECEIVING A SUBSTANTIVE RESPONSE FROM THE CDC, TWCCH INDEPENDENTLY ELECTED TO REMEDIATE THE SITUATION GIVEN THE STRESS OF THE PANDEMIC, TOXIC MEDIA DYNAMICS, AND THE RESULTING CONFUSION IN OUR COMMUNITY, WHICH TWCCH BELIEVED WOULD IMPAIR THE ACHIEVEMENT OF HERD IMMUNITY, BY RETURNING ALL PAYMENTS FROM PATIENTS RELATED TO SERVICES RECEIVED DURING VISITS THAT WERE PRIMARILY PURSUED FOR THE PURPOSE OF GETTING VACCINATED. TWCCH ALSO RETURNED FEES FROM SERVICES DELIVERED AND/OR ADJUSTED ALL RELATED CLAIMS SUBMITTED TO INSURANCE COMPANIES FOR SUCH VISITS. RECOGNIZING AND EXPERIENCING THE WIDE-SCALE TRAUMA OF THE COVID-19 PANDEMIC, INCLUDING THE DEATHS OF MORE THAN ONE MILLION AMERICANS, TWCCH'S REMEDIATION PLAN INTENTIONALLY OVERCORRECTED ANY POSSIBLE BILLING ISSUES RELATED TO THE PUBLIC HEALTH-ORIENTED VISIT-BASED STRATEGY. NOTABLY, AT THE RECOMMENDATION OF THE CDC, TWCCH CONTINUED TO PROMOTE AND ENCOURAGE A PUBLIC HEALTH-ORIENTED VISIT-BASED VACCINATION STRATEGY THROUGH A METICULOUSLY DETAILED REFINEMENT OF THE COVID-19 TESTING, TREATMENT, AND VACCINATION INFORMED CONSENT PROCESSES AND PROCEDURES. UPON COMPLETION OF THE CORRECTIVE ACTION PLAN, TWCCH SHARED THESE CHALLENGES WITH THE OFFICE OF INSPECTOR GENERAL THROUGH A VOLUNTARY REQUEST FOR AN ADVISORY OPINION TO ENSURE THAT NO ADDITIONAL STEPS WERE NECESSARY TO FULLY REMEDIATE THE CHALLENGES. DURING THE FISCAL YEAR 2021-2022, TWCCH CONTINUED TO EXPAND ITS OUTREACH WITHIN THE COMMUNITIES IT SERVES THROUGH ITS MEDICAL/DENTAL MOBILE UNIT ("DRIVING BETTER HEALTH"), WHICH WAS ACQUIRED WITH EXPANDED CAPACITY FOR CORONAVIRUS TESTING (ECT) FUNDING PROVIDED BY HRSA. DRIVING BETTER HEALTH ALSO PROVIDED ADDITIONAL ACCESS POINTS TO DELIVER PRIMARY HEALTH SERVICES, INCLUDING BUT NOT LIMITED TO "CATCH-UP TO GET AHEAD" IMMUNIZATION CLINICS FOR SCHOOL-AGED CHILDREN, COVID-19 TESTING AND VACCINE CLINICS AT SENIOR CITIZEN HIGH-RISES AND DROP-IN SHELTERS FOR PEOPLE WHO LACK ACCESS TO STABLE HOUSING. TWCCH CONTINUED TO USE AND IMPROVE TELEHEALTH SERVICES FOR ALL SERVICE LINES WITH THE CERTIFICATION OF MANY OF TWCCH'S PROVIDERS IN TELEHEALTH, FUNDED BY GRANTS FROM THE FEDERAL COMMUNICATIONS COMMISSION (FCC) AND DIRECT RELIEF. THROUGHOUT THE COVID-19 PANDEMIC (AND CONTINUING TODAY), TWCCH'S PHYSICIAN FACULTY AND INTERPROFESSIONAL PROVIDER TEAMS PLAYED A SIGNIFICANT LEADERSHIP ROLE IN ORGANIZING AND DELIVERING CRUCIAL COMPONENTS OF THE REGION'S PUBLIC HEALTH COVID-19 RESPONSE IN AMBULATORY CARE, HOME-BASED, LONG-TERM CARE FACILITIES AND HOSPITAL-BASED SETTINGS. THIS INCLUDES OUR TIRELESS DELIVERY OF OPEN ACCESS TO COMPREHENSIVE PRIMARY HEALTH SERVICES, AS WELL AS OUR WELL-INTENDED, PUBLIC HEALTH-ORIENTED VISIT-BASED TESTING, VACCINE DEPLOYMENT, AND MONOCLONAL ANTIBODY INFUSION SERVICES, AS WELL AS OUR ONGOING RELENTLESS EFFORTS TO ADDRESS COVID-19 VACCINE HESITANCY. DRIVEN BY OUR COMMITMENT TO PRIMARY CARE AND PUBLIC HEALTH, TWCCH CONTINUES TO COMPASSIONATELY AND AGGRESSIVELY ADDRESS THE MULTITUDE OF PANDEMIC-EXACERBATED HEALTH CARE GAPS, INCLUDING THE CDC'S CATCH-UP-TO-GET-AHEAD CAMPAIGN TO ADDRESS THE UNMET PRIMARY SERIES VACCINATION NEEDS OF OUR CHILDREN. NOTABLY, TWCCH, THE 8TH HEALTH CARE SYSTEM IN THE COUNTRY TO ADOPT UCLA'S JOHN A. HARTFORD FOUNDATION-FUNDED, AWARD-WINNING ALZHEIMER'S AND DEMENTIA CARE (ADC) PROGRAM MODEL, SERVED ALMOST 150 PATIENTS SUFFERING FROM DEMENTIA, WHILE OFFERING ADC REFERRAL SERVICES TO THE LARGER COMMUNITY AND OPEN INVITATIONS TO PARTNERS TO HELP US BUILD THE INSTITUTE FOR HEALTHCARE IMPROVEMENT'S "AGE FRIENDLY HEALTH SYSTEM" IN OUR REGION. TWCCH EXPANDED ITS WORK IN GERIATRICS AS A CLINICAL LEARNING ENVIRONMENT FOR TWCGME'S EXPANDED GERIATRICS FELLOWSHIP PROGRAM. GAINING AN ADDITIONAL THREE HRSA TEACHING HEALTH CENTER FUNDED FTES, TWCGME'S GERIATRICS FELLOWS TRAINED WITH TWCCH'S BOARD-CERTIFIED GERIATRICIANS. THE IMPORTANCE OF DEVELOPING AN AGE-FRIENDLY HEALTH SYSTEM AND QUALIFIED, COMPASSIONATE GERIATRICIANS HAS NEVER BEEN SO URGENT: PENNSYLVANIA RANKS 9TH OUT OF THE 50 STATES FOR THE PERCENTAGE OF THE STATE POPULATION 65 AND OLDER, AND LACKAWANNA AND LUZERNE COUNTIES HAVE A SIGNIFICANTLY HIGHER NUMBER OF PERSONS 65 YEARS AND OLDER COMPARED TO STATE AND NATIONAL AVERAGES. THE DEVELOPMENT OF GERIATRICS COMPETENCIES SUPPORTS THE SHIFT INTO AGE-FRIENDLY HEALTH SERVICES BY HELPING PRIMARY CARE DOCTORS ALIGN WITH WHAT MATTERS TO OLDER ADULTS. DESPITE THE EXPECTED NATIONAL SHORTAGE OF NEARLY 30,000 FULL-TIME GERIATRICIANS BY 2025, THERE ARE NATIONAL RECRUITMENT CHALLENGES IN GERIATRICS: IN THE 2022 NRMP MATCH, THERE WERE 411 GERIATRIC MEDICINE FELLOWSHIPS SLOTS AVAILABLE, AND JUST 210 (51%) OF THESE FELLOWSHIPS WERE FILLED. |
| FORM 990, PART III, LINE 2 CONTINUED | NEW PROGRAM SERVICES CONTINUED: IN SUPPORT OF TWCCH'S EFFORTS TO HELP BUILD A REGIONAL GERIATRIC CENTER OF EXCELLENCE AND WITHIN THE THIRD FUNDED YEAR OF A THREE-YEAR GRANT FROM THE ALLONE FOUNDATION DESCRIBED BELOW, TWCCH EXPANDED ALIGNED OPERATIONAL ACTIVITIES THAT SHARED PURPOSE IN A MULTI-ORGANIZATIONAL COLLABORATION TO HELP SUSTAIN TELESPOND SENIOR SERVICES, INC., A LEGACY GERIATRICS NONPROFIT ORGANIZATION IN OUR COMMUNITY, THAT IS A PROVIDER OF ADULT DAYCARE PROGRAMMING, A HRSA FEDERALLY SUPPORTED SENIOR COMPANIONSHIP PROGRAM, AND AN IN-HOME PERSONAL CARE PROGRAM. TELESPOND DEVELOPED AND IMPLEMENTED STRATEGIC PARTNERSHIPS WITH EXTERNAL COMMUNITY-BASED ORGANIZATIONS AND OTHERS IN ITS CAPACITY AS A DAY CENTER AND WITH ITS RELATED ACTIVITIES, SUCH AS THE LACKAWANNA COUNTY SENIOR ISOLATION INITIATIVE LED BY THE LACKAWANNA COUNTY AREA AGENCY ON AGING TO DEVELOP A MODEL FOR SENIOR ADVOCACY. TWCCH ALSO SUPPORTED COMMUNITY INTEREST IN DESIGNATING TELESPOND AS THE FUTURE HAVEN FOR VULNERABLE ELDERLY VICTIMS OF ABUSE. LAST FISCAL YEAR, TWCCH ALSO WELCOMED ADDITIONAL PSYCHIATRY RESIDENTS AS TRAINEES AS A RESULT OF TWCGME'S HRSA-FUNDED EXPANSION GRANT TO INCREASE THE NUMBER OF LEARNERS IN THE PROGRAM BY THREE ADDITIONAL FTES (FROM 22 TO 25). RESPONSIVELY, TWCCH ALSO SUCCESSFULLY RECRUITED AN EXPERIENCED ACADEMIC PSYCHIATRY THOUGHT LEADER IN PRIMARY CARE/BEHAVIORAL HEALTH INTEGRATION AS A PHYSICIAN PROVIDER AND CORE FACULTY, IN COLLABORATION WITH THE GEISINGER COMMONWEALTH SCHOOL OF MEDICINE. ADDITIONALLY, AFTER YEARS OF DISCUSSION, EXPLORATION, AND PLANNING, TWCGME'S PHYSICAL MEDICINE & REHABILITATION (PM&R) RESIDENCY PROGRAM LAUNCHED SUCCESSFULLY ON JULY 1, 2022, WITH FIVE EXCITED PGY1 RESIDENTS. TWCCH EMBRACED THE OPPORTUNITY TO HOST THESE PM&R RESIDENTS IN OUR AMBULATORY AS WELL AS INPATIENT HOSPITAL TEACHING VENUES TO IMPROVE AND ENHANCE THE SCOPE AND QUALITY OF CARE AND SEAMLESS CARE TRANSITIONS FOR THE PATIENTS WE SERVE ACROSS THE FULL SPECTRUM CONTINUUM ACROSS COMMUNITY, HOSPITAL, AND INPATIENT-BASED VENUES WHILE ENRICHING THE EDUCATIONAL EXPERIENCE OF ALL LEARNERS. DESPITE CMS GME FUNDING CHALLENGES FOR RESIDENCY PROGRAMS OPERATED WITHIN INPATIENT REHABILITATION FACILITIES, THE GME-SNC MODEL OF TRAINING ENABLED THIS PROGRAM TO LAUNCH THROUGH A COLLABORATION WITH AN IPPS HOSPITAL TO HOST INPATIENT ACUTE CARE CLINICAL EDUCATIONAL EXPERIENCES. OUR MORE ROBUST CONSORTIUM NOW INCLUDES ALLIED SERVICES (AND JOHN HEINZ INSTITUTE), REGIONAL HOSPITAL, NORTHEAST REHABILITATION ASSOCIATES, AND OTHER CLINICAL LEARNING ENVIRONMENT PARTNERS TO PROMOTE THE DEVELOPMENT OF THE PHYSIATRIST WORKFORCE IN NORTHEAST PENNSYLVANIA. TWCCH'S CLINICAL TRAINING PARTNERSHIP WITH A.T. STILL UNIVERSITY SCHOOL OF OSTEOPATHIC MEDICINE (SOMA) GREW TO HOST 31 OSTEOPATHIC MEDICAL STUDENTS TRAINING IN SCRANTON. OF THOSE, TWO WERE HOMETOWN SCHOLARS RECRUITED FROM THE POPULATION SERVED, WITH ANOTHER SCHOLAR IN THE PIPELINE, PROMOTING THE DEVELOPMENT OF OUR LONGITUDINAL REGIONAL PHYSICIAN WORKFORCE PIPELINE. THE HOMETOWN SCHOLARS PROGRAM IS DIRECTLY ALIGNED WITH TWCCH'S MISSION, AND WE WILL CONTINUE TO ENCOURAGE QUALIFIED, COMPASSIONATE LOCAL STARS TO ENTER THE MEDICAL FIELD AND OTHER HEALTH PROFESSIONS. IN ADDITION, TWCCH LAUNCHED A NEW PARTNERSHIP WITH A.T. STILL UNIVERSITY SCHOOL OF HEALTH SCIENCES, NACHC, AND THE COMMUNITY HEALTH CENTERS OF THE CENTRAL COAST AS A TRAINING SITE FOR A NEW PHYSICIAN'S ASSISTANT (PA) PROGRAM. TWCCH IS BLESSED TO BE TRAINING EIGHT AMAZING PA STUDENTS. ADDITIONALLY, OUR EFFORTS TO DEVELOP MEDICAL ASSISTANTS (MAS) WERE BOLSTERED THROUGH THE STRATEGIC INVESTMENT OF COVID-19 RESOURCES THROUGH THE PENNSYLVANIA ASSOCIATION OF COMMUNITY HEALTH CENTERS TO PROMOTE HEALTH WORKFORCE CREATION. IN COLLABORATION WITH THE NATIONAL INSTITUTE FOR MEDICAL ASSISTANT ADVANCEMENT (NIMAA), WE ENCOURAGED STAFF TO DEVELOP THEIR CAREERS THROUGH A MEDICAL ASSISTANT CERTIFICATION PROGRAM, AND REIMBURSE TUITION COSTS SHOULD THEY BE INELIGIBLE FOR ANY OTHER FUNDING. TWCCH ALSO CONTINUED ITS ENGAGEMENT IN HOSTING CANDIDATES FOR A NORTHEAST PA AHEC-AFFILIATED COMMUNITY HEALTH WORKER (CHW) CERTIFICATION INITIATIVE AND SPONSORING ELIGIBLE PATIENTS ENGAGED IN OUR OPIOID CENTER OF EXCELLENCE PROGRAM TO PURSUE TRAINING AND EMPLOYMENT AS CERTIFIED RECOVERY SPECIALISTS (CRSS). |
| FORM 990, PART III, LINE 2 CONTINUED | NEW PROGRAM SERVICES CONTINUED: IN THE FISCAL YEAR 2021-2022, TWCCH SUCCESSFULLY TRAINED TWO DENTAL RESIDENTS IN ITS FIRST YEAR AS A TRAINING SITE AND COLLABORATING PARTNER IN NYU LANGONE'S HRSA-FUNDED ADVANCED EDUCATION IN GENERAL DENTISTRY RESIDENCY PROGRAM AND WELCOMED TWO ADDITIONAL TRAINEES FOR THE FISCAL YEAR 2022-2023. ADDITIONALLY, WITH DENTAL SERVICES IN HIGH DEMAND, TWCCH'S MID VALLEY PRACTICE EXPANDED ITS CAPACITY FOR DENTAL SERVICES BY ADDING TWO ADDITIONAL STATE-OF-THE-ART DENTAL CHAIRS AND INCREASING STAFF BY THREE NEW FTES. EXPANSION OF DENTAL SERVICES IN THE SCRANTON PRACTICE AND BRINGING DENTAL SERVICES TO THE NEW WILKES-BARRE PRACTICE IS A PRIORITY FOR TWCCH IN THE FISCAL YEAR 2022-2023. IN THE FISCAL YEAR 2021-2022, TWCCH SUCCESSFULLY UNDERWENT A RYAN WHITE SITE VISIT, COMPETITIVELY AND PROUDLY RETAINING ITS FEDERAL PART B AND PART C GRANTS TO CONTINUE PROVIDING RYAN WHITE SERVICES TO MORE THAN 500 PATIENTS. TWCCH ALSO IMPLEMENTED A NEW DATA MANAGEMENT SYSTEM FOR RYAN WHITE SERVICES CALLED ECOMPAS (ELECTRONIC COMPREHENSIVE OUTCOMES MEASUREMENT PROGRAM FOR ACCOUNTABILITY AND SUCCESS), A SYSTEM THAT PROVIDES CONTRACT MANAGEMENT, QUALITY IMPROVEMENT, CLIENT OUTREACH, AND CLIENT SATISFACTION FOR RYAN WHITE, HOPWA, AND HIV PREVENTION PROGRAMS. ADDITIONALLY, TWCCH MADE SUBSTANTIAL PROGRESS IN ALIGNING RYAN WHITE'S POLICIES WITH THE ALREADY EXISTING HEALTH CENTER POLICIES. SUBSTANTIVELY, TWCCH ACHIEVED A VIRAL LOAD SUPPRESSION RATE OF 93.47% AS OF MARCH 30, 2022 (THE END OF THE GRANT CYCLE), A 9% INCREASE OVER THE 84.4% RATE OBSERVED DURING COVID-19 IN THE 2019-2020 PROGRAM YEAR. TWCCH EXECUTIVE AND RYAN WHITE LEADERSHIP ALSO SUPPORTED LACKAWANNA COUNTY'S EXPLORATION AND EMERGING EFFORTS TO LAUNCH A MUNICIPAL PUBLIC HEALTH AUTHORITY. TWCCH'S IMPLEMENTATION OF IDASHBOARDS LAST FISCAL YEAR HAS IMPROVED ITS ACCESS TO REAL-TIME DATA IN A DIGESTIBLE VISUAL FORMAT. RE-BRANDED AS TRUOI, TWCCH USES THE FUNCTIONALITY OF IDASHBOARDS TO TRACK A MYRIAD OF OPERATIONAL AND FINANCIAL MEASURES AND GENERATES REPORTS TO SHARE DATA ACROSS THE ENTERPRISE AND WITH GOVERNANCE ON TOPICS SUCH AS COVID-19 VACCINES, POSITIVE TEST RESULTS, MONOCLONAL ANTIBODY INFUSIONS, ETC. IN FURTHERANCE OF ITS COMMITMENT TO HEALTH INFORMATION INTEROPERABILITY AND THE POWER OF ACCURATE DATA TO IMPROVE OPERATIONS AND HEALTH OUTCOMES, TWCCH DEEPENED ITS COLLABORATION WITH THE HEALTH FEDERATION OF PHILADELPHIA, WHICH SERVES AS A CONVENER SUPPORTING A NETWORK OF PENNSYLVANIA-BASED COMMUNITY HEALTH CENTERS AS WELL AS THE BROADER BASE OF PUBLIC AND PRIVATE-SECTOR ORGANIZATIONS THAT DELIVER HEALTH AND HUMAN SERVICES TO VULNERABLE POPULATIONS. THE FEDERATION TAKES A COLLABORATIVE APPROACH TO PROMOTE HEALTH BY IMPROVING ACCESS TO AND QUALITY OF HEALTH CARE; IDENTIFYING, TESTING, AND IMPLEMENTING SOLUTIONS TO HEALTH DISPARITIES; AND PROVIDING TRAINING AND TECHNICAL ASSISTANCE TO HELP OTHER ORGANIZATIONS OPERATE MORE EFFICIENTLY AND EFFECTIVELY. TWCCH CONTINUES TO DEEPEN AND EVOLVE ITS COLLABORATION WITH THE HEALTH FEDERATION OF PHILADELPHIA TO PROMOTE PUBLIC HEALTH IMPROVEMENTS THROUGH INNOVATIONS IN COMPLIANCE, HEALTH EQUITY, AND HEALTH INFORMATION TECHNOLOGY INTEROPERABILITY AND DATA SHARING AMONG HEALTH CENTERS AND HEALTH AGENCIES. TWCCH IS FULLY COMMITTED TO CHANGING THE WAY WE WORK TO PROMOTE AN AWARENESS OF THE IMPORTANCE OF JUSTICE, EQUITY, DIVERSITY, AND INCLUSION (JEDI). WITH THE APPOINTMENT OF A VICE PRESIDENT OF DIVERSITY, EQUITY, AND INCLUSION (DEI), WE LAUNCHED IN-PERSON AND VIRTUAL MONTHLY DEI ACTIVITIES AND CREATED A DEI BLOG ON OUR WEBSITE WITH MONTHLY TOPICS PROMOTING A SHARED UNDERSTANDING OF DEI ISSUES. THERE IS ALSO A DEI WORKGROUP IN PLACE TO PLAN AND CHAMPION VARIOUS INITIATIVES FOR STAFF, RESIDENTS, AND FELLOWS AS WELL AS FOR COLLABORATIVE WORK WITH COMMUNITY PARTNERS. ADDITIONALLY, TWCCH AND TWCGME, TOGETHER WITH THE NORTHEAST PENNSYLVANIA AREA HEALTH EDUCATION COUNCIL (AHEC), WERE SELECTED IN A COMPETITIVE APPLICATION TO PARTICIPATE IN A ROBERT WOOD JOHNSON FOUNDATION DESIGN SPRINT ACTIVITY FACILITATED BY THE NATIONAL ASSOCIATION OF COMMUNITY HEALTH CENTERS (NACHC) AND THE ASSOCIATION OF ASIAN PACIFIC COMMUNITY HEALTH ORGANIZATIONS (AAPCHO). DESIGN SPRINTS ARE FOCUSED ON BUILDING CROSS-SECTOR PARTNERSHIPS TO ADDRESS THE SOCIAL DETERMINANTS OF HEALTH, AND TWCCH'S FOCUS IN THAT PROJECT WAS THE DEVELOPMENT OF A SHARED MODEL FOR INTEGRATING JEDI INTO THE PHYSICIAN AND INTERPROFESSIONAL HEALTH EDUCATION CURRICULA AS A METHOD TO COMBAT STRUCTURAL BIAS IN HEALTH CARE. WE HAVE BEEN WORKING ON DEVELOPING AND INTEGRATING A DEI CURRICULUM ACROSS ALL RESIDENCY AND FELLOWSHIP PROGRAMS AND PROMOTING THE DEVELOPMENT AND SHARING OF EMPLOYEE TRAINING MATERIALS INTO THE LEARNING MANAGEMENT SYSTEM. WE HAVE ALSO RELEASED AN ENTERPRISE-WIDE DEI SURVEY TO HELP GATHER BASELINE DATA TO INFORM HER WORK MOVING FORWARD. IN RESPONSE TO CONTINUING CHALLENGES OF THE HEALTH CARE DELIVERY SYSTEM THAT WERE EXACERBATED IN THE WAKE OF THE COVID-19 PANDEMIC AND ITS CONTINUING NEGATIVE IMPACT ON AND BURN-OUT OF PHYSICIANS AND PROVIDER TEAMS, TWCCH CONTINUED ITS WORK TO PROGRESS SANCTUARY MODEL CERTIFICATION TO BECOME A TRAUMA-INFORMED EMPLOYER. THE SANCTUARY MODEL IS A BLUEPRINT FOR CLINICAL AND ORGANIZATIONAL CHANGE WHICH, AT ITS CORE, PROMOTES SAFETY AND RECOVERY FROM ADVERSITY THROUGH THE ACTIVE CREATION OF A TRAUMA-INFORMED COMMUNITY. A RECOGNITION THAT TRAUMA IS PERVASIVE IN THE EXPERIENCE OF HUMAN BEINGS FORMS THE BASIS FOR THE SANCTUARY MODEL'S FOCUS, NOT ONLY FOR THE PEOPLE WHO SEEK TREATMENT BUT EQUALLY FOR THE PEOPLE AND SYSTEMS WHO PROVIDE THAT TREATMENT. "CREATING 'SANCTUARY' IN AN ORGANIZATION IS NOT A TEXTBOOK OR MANUALIZED PROTOCOL, BUT AN ORGANIC PROCESS THAT HAPPENS OVER THE COURSE OF TIME TO MOVE AN ORGANIZATION TOWARD CREATING A TRAUMA-INFORMED CULTURE. A TRAUMA-INFORMED ORGANIZATION IS ONE THAT RECOGNIZES THE INHERENT VULNERABILITY OF ALL HUMAN BEINGS TO THE EFFECTS OF TRAUMA AND ORGANIZES SYSTEM-WIDE INTERVENTIONS AIMED AT MITIGATING THE NEGATIVE EFFECTS OF ADVERSITY AND STRESS THAT ARE MANIFESTED IN THE CLIENTS SERVED AND THE ORGANIZATION ITSELF." THE TRAUMA IMPOSED BY THE GLOBAL HEALTH PANDEMIC COMPOUNDED THE PRE-EXISTING, TOO OFTEN UNADDRESSED, VICARIOUS AND EXPERIENTIAL TRAUMA OF THE SUBOPTIMALLY PREPARED AND UNDER-RESOURCED PRIMARY HEALTHCARE WORKFORCE THAT IS RELATED TO THE HEALTH AND WELFARE CHALLENGES OF THE PATIENTS, FAMILIES AND COMMUNITIES THEY SERVE, FORCE-MULTIPLIED BY NON-ENABLING BUREAUCRACIES AND INADEQUACIES OF THE HISTORICAL HEALTHCARE DELIVERY SYSTEM TO RESPONSIVELY AND EFFECTIVELY ADDRESS THEM. IT IS OUR MORAL AND ETHICAL RESPONSIBILITY TO ADDRESS THIS ONGOING , NOW EXACERBATED TRAUMA THROUGH RELENTLESS PROMOTION OF WELLNESS AND RESILIENCY, AND PROVISION OF A SAFE SPACE FOR OUR FACULTY, PROVIDER TEAMS, STAFF, AND LEARNERS TO MEANINGFULLY PROCESS THIS AS WELL AS OTHER TRAUMATIC EXPERIENCES THEY HAVE ENDURED. |
| FORM 990, PART III, LINE 4A | PROGRAM SERVICE ACCOMPLISHMENTS: IN SUMMARY, TWCCH SERVED 41,203 UNIQUE PATIENTS AND ENGAGED IN 127,032 TOTAL BILLABLE VISITS BETWEEN JULY 2021 AND JUNE 2022. THEY INCLUDED 76,824 MEDICAL, 17,473 BEHAVIORAL HEALTH, 10,533 DENTAL, AND 22,202 INPATIENT VISITS. TWCCH DELIVERS CARE THROUGH PRIMARY CARE TEACHING HEALTH CENTER FQHC LOOK-ALIKE AMBULATORY CARE CENTERS, A MEDICAL/DENTAL MOBILE UNIT, AND ALSO IN LOCAL HOSPITAL SYSTEMS. AS OF JUNE 30, 2022, TWO OF THESE CLINICAL ENVIRONMENTS ARE CO-LOCATED WITHIN REGIONAL, COMMUNITY-OWNED AND GOVERNED, LEGACY MENTAL HEALTH SERVICE AGENCIES, AND ANOTHER IS CO-LOCATED IN A PUBLIC SCHOOL DISTRICT-BASED SETTING WITH SERVICES OPEN TO THE LARGER COMMUNITY. PRIMARY HEALTH SERVICES OFFERED ACROSS THE LIFESPAN, FROM PEDIATRICS TO GERIATRICS, INCLUDE PRIMARY MEDICAL CARE, WOMEN'S HEALTH, HEPATITIS C AND INFECTIOUS DISEASE SERVICES, PRIMARY AND SECONDARY PREVENTION AND TREATMENT OF HIV, NUTRITION COUNSELING, CARE AND CASE MANAGEMENT, MENTAL/BEHAVIORAL HEALTH, DENTAL, AND ADDICTION AND RECOVERY SERVICES. TWCCH IS A PENNSYLVANIA OPIOID USE DISORDER CENTER OF EXCELLENCE AND COORDINATING CENTER FOR MEDICATION-ASSISTED TREATMENT AND RECOVERY SERVICES. TWCCH'S CLINICAL PRACTICE LOCATIONS SERVE AS TEACHING HEALTH CENTER CLINICAL LEARNING ENVIRONMENTS FOR THE AFFILIATED TWCGME ORGANIZATION'S FAMILY MEDICINE, INTERNAL MEDICINE, AND PSYCHIATRY RESIDENTS AS WELL AS GERIATRICS FELLOWS, GEISINGER'S ADDICTION MEDICINE FELLOWS, ALLOPATHIC AND OSTEOPATHIC MEDICAL STUDENTS, AND DIVERSE INTERPROFESSIONAL STUDENTS FROM MORE THAN A DOZEN REGIONAL AND NATIONAL ACADEMIC AFFILIATED INSTITUTIONS. TWCCH PRACTICING PHYSICIANS SERVE AS FACULTY EDUCATORS TRAINING OUR INCUMBENT AND FUTURE INTERPROFESSIONAL PRIMARY HEALTH CARE DELIVERY WORKFORCE. TWCCH'S PASSIONATE PURPOSE IS TO DEMONSTRATE AN "ACHIEVABLE BY ALL" GRADUATE MEDICAL EDUCATION SAFETY-NET CONSORTIUM MODEL THAT CO-CREATES TRANSFORMATIONAL HEALTH CARE TEAMS OF LEADERS WHO EMPOWER PEOPLE, FAMILIES, AND COMMUNITIES TO OWN AND OPTIMIZE THEIR HEALTH, HEALTH CARE DELIVERY SYSTEM AND THEIR INTERPROFESSIONAL HEALTH CARE WORKFORCE OUR NICHE IS WORLD-CLASS INNOVATIVE AND RESPONSIVE PRIMARY HEALTH CARE THROUGH COMMUNITY-CENTRIC, INCUMBENT AND FUTURE WORKFORCE RENEWAL. |
| FORM 990, PART III, LINE 4B | PROGRAM SERVICE CONTINUED: HOWEVER, WITH THE JUNE 1, 2019 DESIGNATION OF TWCCH AS A FQHC LOOK-ALIKE, THE 340B DRUG PRICING PROGRAM ENGAGEMENT WAS EXPANDED ACROSS ALL PRIMARY HEALTH SERVICES AS WELL. THIS IMPORTANT FEDERAL PROGRAM PROVIDES OUTPATIENT DRUGS TO SAFETY-NET COMMUNITY PROVIDERS SUCH AS TWCCH AT SIGNIFICANTLY REDUCED PRICES FOR REINVESTMENT INTO TWCCH COMPREHENSIVE HEALTH SERVICES AND SOCIAL SERVICE PROGRAMS AND ALSO FOR INCREASING ACCESS TO AND EXPANDING HEALTH AND SOCIAL NEEDS-RESPONSIVE HEALTH SERVICES. SOME OF THE SERVICES THAT HAVE BEEN MADE POSSIBLE BY 340B FUNDING INCLUDE FREE HEALTH SCREENINGS (E.G., BLOOD SUGAR, BLOOD PRESSURE, BODY MASS INDEX, AND CHOLESTEROL), EXPANDED CARE THROUGH RURAL HEALTH FQHC LOOK-ALIKE PATIENT-CENTERED MEDICAL HOME (PCMH) CLINICS, AND RESOURCES AND EDUCATION TO HELP PUT PATIENTS WITH CHRONIC DISEASES SUCH AS SUBSTANCE USE DISORDER, HIV/AIDS, HEPATITIS C, OBESITY, DIABETES, AND HEART DISEASE ON A PATH TO A HEALTHIER, MORE ACTIVE LIFESTYLE. ADDITIONALLY, 340B FUNDING SUPPORTS PEOPLE LIVING WITH HIV/AIDS THROUGH MEDICAL SERVICES, LABORATORY SERVICES, TELEHEALTH SERVICES, MEDICAL CASE MANAGEMENT, MEALS DELIVERED TO THE HOME, INSURANCE PREMIUM COST-SHARING ASSISTANCE, EMERGENCY FINANCIAL ASSISTANCE, MENTAL HEALTH SERVICES, TRANSPORTATION SERVICES, DURABLE MEDICAL EQUIPMENT AND EXPANDED AND ENHANCED DENTAL SERVICES. FURTHER, 340B FUNDING HAS ENABLED US TO IMPROVE ACCESS BY EXTENDING HOURS AT THE KINGSTON PRACTICE TO BE OPEN SATURDAYS, AND OPENING NEW FQHC LOOK-ALIKE CLINICAL LOCATIONS IN RURAL HAWLEY AND COVINGTON TOWNSHIP, PENNSYLVANIA, GIVING PATIENTS ADDITIONAL AMBULATORY, COMMUNITY-BASED ALTERNATIVES TO EMERGENCY DEPARTMENTS. THIS INCREASED ACCESS TO PRIMARY HEALTH SERVICES, IN TURN, REDUCES COSTS AND GIVES PATIENTS NONDISCRIMINATORY ACCESS TO COMPREHENSIVE PRIMARY HEALTH CARE UNDER ONE ROOF IN A PATIENT-CENTERED MEDICAL HOME. LIKEWISE, INVESTMENTS HAVE BEEN MADE IN NEW TECHNOLOGY, HEALTH CARE INFORMATION TECHNOLOGY INTEROPERABILITY, UPGRADED MEDICAL AND INFORMATION TECHNOLOGY EQUIPMENT, AND RENOVATED FACILITIES. THE 340B PROGRAM IS AN IMPORTANT SOURCE OF FINANCIAL AND RESOURCE SUPPORT TO HELP ENSURE PATIENTS AND FAMILIES RECEIVE THE HEALTH CARE THEY DESERVE TO ADDRESS THEIR COMPLEX HEALTH NEEDS, REGARDLESS OF THEIR ZIP CODE, INSURANCE STATUS, OR ABILITY TO PAY. |
| FORM 990, PART III, LINE 4C | PROGRAM SERVICE CONTINUED: WE VET ALL POTENTIAL MISSION-ALIGNED GRANT INITIATIVES FOR COMMUNITY HEALTH NEEDS-RESPONSIVENESS, OUTCOMES ACHIEVABILITY AND SUSTAINABILITY. WITH A FERVENT COMMITMENT TO AUTHENTICITY AND THE HIGHEST INTEGRITY STANDARDS, THROUGH ACTIVE PARTNERSHIPS WITH A WIDE VARIETY OF LOCAL, REGIONAL, STATE, AND NATIONAL FUNDERS, WE STRIVE TO PROMOTE UNPRECEDENTED, HIGH-IMPACT, CROSS-ORGANIZATIONAL COLLABORATION; FOSTER SHARED PURPOSE, COLLECTIVE IMPACT-ORIENTED ACTION STRATEGIES; AND DEMONSTRATE TRUSTED TRANSFORMATIONAL STEWARDSHIP OF PUBLIC RESOURCES TO PROMOTE COMMUNITY HEALTH AND ADDRESS COMMUNITY HEALTH NEEDS. THE FOLLOWING DETAILED INFORMATION OF MATERIAL GRANT-FUNDED PROGRAMS SUPPORTS THOSE GRANTS LISTED ON SCHEDULE B IS AS FOLLOWS: A.T. STILL UNIVERSITY-SCHOOL OF OSTEOPATHIC MEDICINE IN ARIZONA (TOTAL: $22,000) PURPOSE OF GRANT ASSISTANCE: A.T. STILL UNIVERSITY SCHOOL OF OSTEOPATHIC MEDICINE IN ARIZONA (ATSU-SOMA) SUPPORTED THE WRIGHT CENTER FOR COMMUNITY HEALTH WITH A SUBAWARD OF A HRSA-FUNDED PRIMARY CARE TRAINING AND ENHANCEMENT (PCTE) GRANT. THIS SUPPORTED CLINICAL AND ADMINISTRATIVE LEADERSHIP TO BUILD AND NURTURE THE INTEGRATION OF PRIMARY CARE WITH BEHAVIORAL AND MENTAL HEALTH SERVICES TO SUPPORT FULLY-INTEGRATED, "WHOLE PERSON" CARE DELIVERY AND CLINICAL LEARNING ENVIRONMENTS FOR ATSU-SOMA MEDICAL STUDENTS. AMERICARES (TOTAL: $2,332) PURPOSE OF GRANT ASSISTANCE: AMERICARES AWARDED FUNDS TO THE WRIGHT CENTER FOR COMMUNITY HEALTH FOR A MENTAL HEALTH FIRST AID COURSE DEVELOPED TO TEACH INDIVIDUALS HOW TO IDENTIFY, UNDERSTAND AND RESPOND TO SIGNS OF MENTAL ILLNESSES AND SUBSTANCE USE DISORDERS. THE TRAINING PROVIDES THE SKILLS NEEDED TO REACH OUT AND PROVIDE INITIAL HELP AND SUPPORT TO SOMEONE WHO MAY BE DEVELOPING A MENTAL HEALTH OR SUBSTANCE USE PROBLEM OR EXPERIENCING A CRISIS. THE TRAINING WILL BE ROLLED OUT INITIALLY TO FRONT-LINE CLINICAL STAFF, THEN PHYSICIAN LEARNERS, AND LATER THE LARGER COMMUNITY. APPALACHIAN REGIONAL COMMISSION (TOTAL: $54,220) PURPOSE OF GRANT ASSISTANCE: THE APPALACHIAN REGIONAL COMMISSION (ARC) AWARDED FUNDS TO THE WRIGHT CENTER FOR COMMUNITY HEALTH TO ADDRESS THE SUBSTANCE ABUSE CRISIS BY EXPANDING A RECOVERY ECOSYSTEM LEADING TO WORKFORCE ENTRY OR REENTRY. ENHANCED JOB TRAINING IS PROVIDED FOR PEER RECOVERY SUPPORT SPECIALISTS AND COMMUNITY HEALTH WORKERS IN CONJUNCTION WITH THE INSTITUTE, AREA HEALTH EDUCATION CENTERS (AHEC), LUZERNE COUNTY COMMUNITY COLLEGE, AND OTHER COMMUNITY PARTNERS. THE GOAL OF THIS GRANT IS TO IMPROVE THE EDUCATION, KNOWLEDGE, SKILLS, AND HEALTH OF RESIDENTS TO WORK AND SUCCEED IN APPALACHIA. THE TARGET POPULATION IS ADULTS IN RECOVERY (AGES 18 AND OLDER) WHO SELF-IDENTIFY OR HAVE BEEN NOMINATED AS GOOD CANDIDATES TO WORK AS CERTIFIED RECOVERY SPECIALISTS AND/OR COMMUNITY HEALTH WORKERS. CDC FOUNDATION (TOTAL: $64,076) PURPOSE OF GRANT ASSISTANCE: THE CDC FOUNDATION AWARDED FUNDING TO THE WRIGHT CENTER FOR COMMUNITY HEALTH TO PROVIDE A COORDINATED COVID-19 RESPONSE IN GREATER HAZLETON, AN INITIAL CORONAVIRUS HOT SPOT IN LUZERNE COUNTY, PENNSYLVANIA. THE INITIATIVE INCLUDES ENGAGING AN INCLUSIVE, COMMUNITY-BASED STEERING COMMITTEE TO GUIDE THE STRATEGIC DEPLOYMENT OF THE MOBILE CLINIC (DRIVING BETTER HEALTH). A MULTIDISCIPLINARY PRIMARY CARE TEAM STAFFED THE VEHICLE TO PROVIDE COVID-19 SYMPTOM SCREENING/TESTING AND COVID-19 VACCINES, AS WELL AS CATCH-UP CHILDHOOD VACCINES THAT MIGHT HAVE BEEN POSTPONED DURING THE PANDEMIC. TARGETED SITES INCLUDE NON-PROFIT COMMUNITY CENTERS, SCHOOL DISTRICTS, AND SOCIAL SERVICE ORGANIZATIONS. COMMONWEALTH OF PENNSYLVANIA, DEPARTMENT OF COMMUNITY AND ECONOMIC DEVELOPMENT (DCED) (TOTAL: $34,733) PURPOSE OF GRANT ASSISTANCE: THE PENNSYLVANIA DEPARTMENT OF COMMUNITY AND ECONOMIC DEVELOPMENT AWARDED FUNDS TO THE WRIGHT CENTER FOR COMMUNITY HEALTH (TWCCH) TO SUPPORT THE EFFORTS OF LOCAL ORGANIZATIONS IN PENNSYLVANIA CONDUCTING GRASSROOTS OUTREACH TO COMMUNITIES ABOUT COVID-19 VACCINES. THE PROGRAM STRIVES TO INCREASE VACCINATION RATES ACROSS DIFFERENT RACIAL AND ETHNIC ADULT POPULATIONS CURRENTLY EXPERIENCING DISPARITIES. TWCCH WILL WORK TO EDUCATE COMMUNITIES ON THE COVID-19 VACCINE TO IMPROVE UPTAKE OF THE VACCINE, ADDRESS HESITANCY CONCERNS AND BARRIERS, AND OVERALL, THE HEALTH AND SAFETY OF PENNSYLVANIA. THE COMMUNITIES OF PRIORITY INCLUDE RACIAL AND ETHNIC MINORITIES, LGBTQ+, PERSONS EXPERIENCING HOMELESSNESS, LOW-INCOME PERSONS, AND PERSONS WITH MENTAL AND OR PHYSICAL DISABILITIES, AMONG OTHERS. COMMONWEALTH OF PENNSYLVANIA, DEPARTMENT OF DRUG AND ALCOHOL PROGRAMS (DDAP) (TOTAL $495,756) PURPOSE OF GRANT ASSISTANCE: THE PENNSYLVANIA DEPARTMENT OF DRUG AND ALCOHOL PROGRAMS (DDAP), AWARDED FUNDS TO THE WRIGHT CENTER FOR COMMUNITY HEALTH (TWCCH) FOR A PREGNANCY SUPPORT SERVICES GRANT TO EXTEND THE REACH OF ITS HEALTHY MATERNAL OPIATE MEDICAL SUPPORT (MOMS) PROGRAM INTO LUZERNE, WAYNE, AND SUSQUEHANNA COUNTIES. IN CONCERT WITH ITS PARTNERS, TWCCH IS COORDINATING THE DELIVERY OF MEDICATION-ASSISTED TREATMENT (MAT) AS WELL AS PREGNANCY AND POST-PARTUM MATERNAL AND CHILD SUPPORT SERVICES IN COMMUNITIES THAT DO NOT CURRENTLY BENEFIT FROM A STRONG NETWORK OF COLLABORATING HEALTH AND SOCIAL SERVICE AGENCIES TO ADDRESS THIS NEED. COMMONWEALTH OF PENNSYLVANIA, DEPARTMENT OF HEALTH (DOH) (TOTAL: $147,307) PURPOSE OF GRANT ASSISTANCE: THE PENNSYLVANIA DEPARTMENT OF HEALTH AWARDED FUNDING TO SUPPORT THE WRIGHT CENTER FOR COMMUNITY HEALTH HAWLEY PRACTICE, LOCATED AT 103 SPRUCE STREET, HAWLEY, PA, WITHIN A HRSA-DESIGNATED RURAL AND MEDICALLY UNDERSERVED AREA. THE PROJECT INCREASES ACCESS TO PRIMARY CARE AND BEHAVIORAL HEALTH SERVICES FOR PATIENTS IN WAYNE COUNTY AND SUPPORTS THE COSTS OF CLINICAL STAFF WHO WORK AT THE PRACTICE. COMMONWEALTH OF PENNSYLVANIA, DEPARTMENT OF HEALTH (DOH) (TOTAL: $577,728) PURPOSE OF GRANT ASSISTANCE: THE PENNSYLVANIA ASSOCIATION OF COMMUNITY HEALTH CENTERS (PACHC) AND THE PENNSYLVANIA DEPARTMENT OF HEALTH AWARDED FUNDS TO THE WRIGHT CENTER FOR COMMUNITY HEALTH TO INCREASE ACCESS TO COVID-19 VACCINES. THE PURPOSE OF THIS GRANT IS TO PROVIDE ADDITIONAL SUPPORT FOR COVID-19 VACCINE ADMINISTRATION SERVICES AND COVID-19 VACCINE EDUCATION AND OUTREACH TO CITIZENS OF THE COMMONWEALTH TO REACH VULNERABLE POPULATIONS AND PREVENT THE SPREAD OF THE DISEASE WITHIN COMMUNITIES. COMMONWEALTH OF PENNSYLVANIA, DEPARTMENT OF HEALTH (DOH) (TOTAL: $39,777) PURPOSE OF GRANT ASSISTANCE: THE PENNSYLVANIA DEPARTMENT OF HEALTH AWARDED FUNDS TO THE WRIGHT CENTER FOR COMMUNITY HEALTH (TWCCH) TO ADDRESS THE CDC-IDENTIFIED COMMON BARRIERS TO COVID-19 VACCINE CONFIDENCE AND UPTAKE. THE THREE MAJOR OBJECTIVES ARE REDUCING THE STRUCTURAL, BEHAVIORAL, AND INFORMATIONAL BARRIERS RELATED TO COVID-19. TWCCH WILL ESTABLISH NEW AND LEVERAGE EXISTING PARTNERSHIPS TO PROVIDE PERSONAL PROTECTIVE EQUIPMENT (PPE), TESTING, VACCINATIONS, AND OTHER WRAP-AROUND SERVICES AND RESOURCES TO MEET THE NEEDS OF INDIVIDUALS AND MITIGATE THE SPREAD OF COVID-19 AMONG VULNERABLE POPULATIONS INCLUDING THE MEDICALLY UNDERSERVED, LOW-INCOME, PERSONS RESIDING IN RURAL OR GEOGRAPHICALLY ISOLATED AREAS, PERSONS WHO DO NOT SPEAK ENGLISH FLUENTLY, RACIAL AND ETHNIC MINORITIES, REFUGEES, UNDOCUMENTED IMMIGRANTS, THE LGBTQ+ COMMUNITY, AND YOUTH/ADOLESCENTS. THIS WILL BE ACCOMPLISHED THROUGH TARGETED COVID-19 OUTREACH, EVENTS, AND MARKETING INITIATIVES DESIGNED TO REACH THE IDENTIFIED VULNERABLE POPULATIONS UTILIZING OUR MOBILE HEALTHCARE CLINIC CALLED DRIVING BETTER HEALTH. COMMONWEALTH OF PENNSYLVANIA, DEPARTMENT OF HEALTH (DOH) (TOTAL $164,884) PURPOSE OF GRANT ASSISTANCE: THE PENNSYLVANIA DEPARTMENT OF HEALTH AWARDED FUNDS TO THE WRIGHT CENTER FOR COMMUNITY HEALTH (TWCCH) TO OPERATE A HUB-AND-SPOKE MODEL THAT EMPLOYS ADDICTION SPECIALISTS TO PROVIDE EXPERT GUIDANCE AND SUPPORT TO PRIMARY CARE PRACTICES ON EVIDENCE-BASED MEDICATION-ASSISTED TREATMENT (MAT). TWCCH OPERATES THE HUB WHICH INCLUDES A TEAM LED BY A BOARD-CERTIFIED ADDICTION SPECIALIST. THE HUB IS THE CENTER OF THE PENNSYLVANIA COORDINATED MEDICATION ASSISTED TREATMENT (PACMAT) PROGRAM, PROVIDING TECHNICAL ASSISTANCE AND SUPPORT TO THE SPOKES. A SPOKE IS DEFINED AS A LICENSED PRIMARY CARE PROVIDER PRACTICE THAT PROVIDES MAT TO PATIENTS IN THEIR COMMUNITY WITH SUPPORT FROM THE HUB. |
| FORM 990, PART III, LINE 4C CONTINUED | PROGRAM SERVICE CONTINUED: DUKE UNIVERSITY (TOTAL: $16,500) PURPOSE OF GRANT ASSISTANCE: DUKE UNIVERSITY AWARDED A SUB-AWARD TO THE WRIGHT CENTER FOR COMMUNITY HEALTH (TWCCH) FUNDED BY THE NATIONAL INSTITUTE ON MINORITY HEALTH AND HEALTH DISPARITIES. THIS PROJECT WILL INCREASE ACCESS TO AND UPTAKE OF DIAGNOSTIC COVID-19 TESTING AMONG MEDICALLY UNDERSERVED RESIDENTS OF NORTHEASTERN PENNSYLVANIA WITH A FOCUS ON URBAN AND RURAL COUNTIES, SERVING DIVERSE PATIENTS INCLUDING PERSONS WHO DO NOT SPEAK ENGLISH FLUENTLY, RACIAL AND ETHNIC MINORITIES, THE LGBTQ+ COMMUNITY, AND PERSONS RESIDING IN GEOGRAPHICALLY ISOLATED AREAS. TWCCH WILL UTILIZE A MOBILE HEALTHCARE CLINIC CALLED DRIVING BETTER HEALTH TO DELIVER THESE SERVICES TO TEN SITES, INCLUDING NONPROFIT COMMUNITY CENTERS, BUSINESSES, AND FAITH-BASED ORGANIZATIONS. OUR EXPERIENCED BILINGUAL HEALTHCARE PROFESSIONALS HAVE UTILIZED THE MOBILE CLINIC TO NIMBLY RESPOND TO THE FAST-CHANGING PANDEMIC. THE SERVICES INCLUDE SCREENING PATIENTS FOR COVID-19, PROVIDING EDUCATION, ADMINISTERING TESTS, AND PROVIDING VITAL HEALTH INFORMATION IN ENGLISH AND SPANISH. FEDERAL COMMUNICATIONS COMMISSION (TOTAL: $356,939) PURPOSE OF GRANT ASSISTANCE: THE FEDERAL COMMUNICATIONS COMMISSION (FCC) AWARDED FUNDS TO THE WRIGHT CENTER FOR COMMUNITY HEALTH AND OUR CRITICAL ACCESS PARTNER, ENDLESS MOUNTAINS HEALTH SYSTEMS, TO PURCHASE AND INSTALL DEVICES AND SUPPORTING INFORMATION SERVICES RELATED TO TELEHEALTH. TWCCH'S ELECTRONIC HEALTH RECORD PLATFORM, MEDENT, HAS INTEGRATED TELEHEALTH CAPABILITIES AND WILL SERVE AS THE PLATFORM FOR THE REQUESTED TELEHEALTH DEVICES AND INFORMATION SERVICES. THE DEVICES WILL UTILIZE EXISTING HIGH-SPEED BROADBAND CONNECTIONS WITH A HIPAA-COMPLIANT PATIENT/DOCTOR INTERFACE. THE SERVICES WILL BE UTILIZED TO ENHANCE PATIENT PORTALS, DIGITAL APPLICATIONS, AND OTHER TOOLS TO SUPPORT SCHEDULING, SHOW RATES, AND FOLLOW-UP FOR TELEHEALTH VISITS FOR COVID-19-RELATED SERVICES AND WILL NOT DUPLICATE ANY ADEQUATE ESTABLISHED TELEHEALTH SERVICES. HRSA ARP-LAL (TOTAL: $1,683,135) PURPOSE OF GRANT ASSISTANCE: THE HEALTH RESOURCES AND SERVICES ADMINISTRATION (HRSA) AWARDED A GRANT TO THE WRIGHT CENTER FOR COMMUNITY HEALTH THROUGH THE AMERICAN RESCUE PLAN (ARP) LOOK-ALIKE (LAL) FUNDING PROGRAM TO SUPPORT FEDERALLY QUALIFIED HEALTH CENTER LOOK-ALIKES TO RESPOND TO AND MITIGATE THE SPREAD OF COVID-19, AND TO ENHANCE HEALTH CARE SERVICES AND INFRASTRUCTURE. IT INCLUDES THE FOLLOWING ITEMS IN THE BUDGET: PERSONNEL, BENEFITS, AND HEALTH INFORMATION TECHNOLOGY TO SUPPORT TELEHEALTH, COVID TESTING AND VACCINE ADMINISTRATION, CALL CENTER CONTRACT, CONSULTANT FOR A NEED'S ASSESSMENT ON HOW COVID HAS IMPACTED OUR WELL-BEING, TRAINING AND EDUCATION, SOFTWARE, DENTAL EQUIPMENT AND SUPPLIES, AND CARGO AND PATIENT TRANSPORT VEHICLES. HRSA DENTISTRY (TOTAL $545,090) PURPOSE OF GRANT ASSISTANCE: THE HEALTH RESOURCES AND SERVICES ADMINISTRATION (HRSA) AWARDED FUNDS TO THE WRIGHT CENTER FOR COMMUNITY HEALTH (TWCCH) TO COLLABORATE WITH THE NEW YORK UNIVERSITY (NYU) LANGONE DENTAL ADVANCED EDUCATION GENERAL DENTISTRY (AEGD) RESIDENCY PROGRAM TO BECOME A CLINICAL LEARNING ENVIRONMENT IN AN EXPANSION OF THEIR AEGD PROGRAM. THE TWCCH NYU LANGONE RESIDENCY FOCUSES ON VULNERABLE AND MEDICALLY COMPLEX POPULATIONS INCLUDING OLDER ADULTS, HOMELESS INDIVIDUALS, VICTIMS OF ABUSE AND/OR TRAUMA, INDIVIDUALS WITH MENTAL HEALTH AND/OR SUBSTANCE-RELATED DISORDERS, INDIVIDUALS WITH DISABILITIES, AND INDIVIDUALS WITH HIV/AIDS AND HCV. THE AEGD RESIDENCY IS EMBEDDED IN TWCCH'S NATIONAL COMMITTEE FOR QUALITY ASSURANCE (NCQA) CERTIFIED PATIENT-CENTERED MEDICAL HOME (PCMH) FOR COMPREHENSIVE INTEGRATION OF ORAL HEALTH WITH PHYSICAL AND MENTAL/BEHAVIORAL HEALTH. HRSA RCORP-NAS (TOTAL: $179,593) PURPOSE OF GRANT ASSISTANCE: THE HEALTH RESOURCES AND SERVICES ADMINISTRATION (HRSA) AWARDED FUNDS TO THE WRIGHT CENTER FOR COMMUNITY HEALTH FOR THE RURAL COMMUNITIES OPIOID RESPONSE PROGRAM (RCORP) NEONATAL ABSTINENCE SYNDROME (NAS) GRANT PROJECT WHICH WAS DEVELOPED TO REDUCE THE MORBIDITY AND MORTALITY OF SUBSTANCE USE DISORDER (SUD), INCLUDING OPIOID USE DISORDER (OUD), IN RURAL COMMUNITIES. THESE FUNDS ARE TARGETED TO PATIENTS WHO RESIDE IN WAYNE AND SUSQUEHANNA COUNTIES, FOCUSING ON FEMALES IN THEIR CHILD-BEARING YEARS WHO ARE AT RISK OF HAVING A BABY EXPOSED TO HARMFUL SUBSTANCES. FUNDS ARE UTILIZED FOR PERSONNEL, SUBCONTRACT SERVICES, TRAVEL AND OTHER COSTS, AND PREVENTION EDUCATION. HRSA-RURAL MAT (TOTAL: $551,716) PURPOSE OF GRANT ASSISTANCE: THE HEALTH RESOURCES AND SERVICES ADMINISTRATION (HRSA) AWARDED FUNDS TO THE WRIGHT CENTER FOR COMMUNITY HEALTH (TWCCH) FOR A RURAL COMMUNITIES OPIOID RESPONSE PROGRAM IMPLEMENTATION (RCORP-I) GRANT TO ESTABLISH A COMMUNITY CONSORTIUM TO ADDRESS THE OPIOID EPIDEMIC. THROUGH THIS FUNDING, TWCCH IS ENGAGING COMMUNITY RESOURCES THROUGHOUT RURAL NORTHEASTERN PENNSYLVANIA TO MAXIMIZE MEDICATION-ASSISTED TREATMENT (MAT) EFFORTS IN A TEAM-BASED CARE INFRASTRUCTURE SPECIFICALLY TARGETED TO SERVING RURAL POPULATIONS. HRSA - RYAN WHITE (TOTAL: $305,847) PURPOSE OF THE GRANT ASSISTANCE: THE HEALTH RESOURCES AND SERVICES ADMINISTRATION (HRSA) AWARDED FUNDS TO THE WRIGHT CENTER FOR COMMUNITY HEALTH (TWCCH) TO PROVIDE A COMPREHENSIVE SYSTEM OF HIV PRIMARY MEDICAL CARE, ESSENTIAL SUPPORT SERVICES, AND MEDICATIONS FOR LOW-INCOME PATIENTS WITH HIV/AIDS, WHO RESIDE ACROSS A SEVEN-COUNTY AREA. HRSA EARLY INTERVENTION SERVICES PROGRAM FUNDING ALLOWS TWCCH TO PROVIDE HIV COUNSELING, MEDICAL EVALUATION, AND CLINICAL DIAGNOSTIC SERVICES FOR PATIENTS. THE WRIGHT CENTER RYAN WHITE CLINIC (TWCRWC) IS THE DESIGNATED SERVICE AREA'S SOLE PROVIDER OF HIV/AIDS PRIMARY CARE AND READILY COLLABORATES WITH ALL COMMUNITY-BASED AGENCIES OPERATING IN THE SERVICE AREA WITH THE SHARED GOAL TO REDUCE THE NUMBER OF PEOPLE INFECTED WITH HIV, FACILITATE BETTER ACCESS TO A CONTINUUM OF CARE, ENROLL AND MAINTAIN PATIENTS IN CARE, AND REDUCE HIV-RELATED HEALTH DISPARITIES WHILE AVOIDING DUPLICATION OF EFFORT. TWCRWC TARGETS PEOPLE LIVING WITH HIV/AIDS (PLWHA) IN SEVEN COUNTIES, REACHING RURAL, LOW-INCOME, HARD-TO-REACH, AND TRADITIONALLY UNDERSERVED AREAS IN NORTHEASTERN PENNSYLVANIA. NATIONAL HEALTH CARE FOR THE HOMELESS COUNCIL (TOTAL: $139,280) PURPOSE OF GRANT ASSISTANCE: THE NATIONAL HEALTH CARE FOR THE HOMELESS COUNCIL IN PARTNERSHIP WITH THE NATIONAL ASSOCIATION OF COMMUNITY HEALTH CENTERS AWARDED FUNDS FROM THE CENTERS FOR DISEASE CONTROL AND PREVENTION (CDC) TO THE WRIGHT CENTER FOR COMMUNITY HEALTH (TWCCH) TO CREATE A COMMUNITY VACCINE AMBASSADOR PROGRAM FOR A HEALTH CARE ENABLING SERVICES WORKFORCE THAT WILL CONDUCT COMMUNITY OUTREACH TO INCREASE VACCINATION RATES IN PEOPLE WHO ARE EXPERIENCING HOMELESSNESS AND PEOPLE WITH SUBSTANCE USE DISORDERS. TWCCH WILL UTILIZE OUR COMMUNITY HEALTH WORKERS, MEDICAL CLINICS, AND OUR DRIVING BETTER HEALTH MOBILE CLINIC TO INCREASE IMMUNIZATION RATES IN THESE UNDERSERVED POPULATIONS. PENNSYLVANIA ASSOCIATION OF COMMUNITY HEALTH CENTERS (TOTAL: $53,750) PURPOSE OF GRANT ASSISTANCE: THE PENNSYLVANIA ASSOCIATION OF COMMUNITY HEALTH CENTERS (PACHC) AND THE PENNSYLVANIA DEPARTMENT OF HEALTH AWARDED HEALTH RESOURCES AND SERVICES ADMINISTRATION (HRSA) TITLE V FUNDING TO THE WRIGHT CENTER FOR COMMUNITY HEALTH TO SUPPORT ENGAGEMENT AMONG PENNSYLVANIA'S FEDERALLY QUALIFIED HEALTH CENTERS, CHILDREN WITH SPECIAL HEALTHCARE NEEDS, AND THEIR FAMILIES. THE PROJECT AIMS TO INCREASE ACCESS TO QUALITY HEALTHCARE FOR LOW-INCOME MOTHERS AND THEIR CHILDREN INCLUDING PREVENTIVE HEALTH SERVICES, REHABILITATIVE SERVICES, AND COMMUNITY-BASED SYSTEMS OF COORDINATED CARE. |
| FORM 990, PART III, LINE 4C CONTINUED | PROGRAM SERVICE CONTINUED: PENNSYLVANIA CHAPTER, AMERICAN ACADEMY OF PEDIATRICS (TOTAL: $5,428) PURPOSE OF GRANT ASSISTANCE: THE PENNSYLVANIA CHAPTER, AMERICAN ACADEMY OF PEDIATRICS THROUGH THE PENNSYLVANIA DEPARTMENT OF HEALTH'S "FIRST FOODS CONTRACT" AWARDED FUNDS TO THE WRIGHT CENTER FOR COMMUNITY HEALTH TO SUPPORT THE IMPROVED BREASTFEEDING INITIATION AMONG MOMS WITH SUBSTANCE USE DISORDER PROJECT TO IMPROVE BREASTFEEDING INITIATION AND DURATION RATES. ENROLLEES WILL BE CONNECTED WITH BREASTFEEDING PEER SUPPORT AND PROVIDED WITH BREASTFEEDING-RELATED SUPPLIES. ROCKEFELLER PHILANTHROPY ADVISORS, INC. (TOTAL: $4,810) PURPOSE OF GRANT ASSISTANCE: ROCKEFELLER PHILANTHROPY ADVISORS, THROUGH THE FUND FOR SHARED INSIGHT, AWARDED FUNDING TO THE WRIGHT CENTER FOR COMMUNITY HEALTH TO ADMINISTER SURVEYS TO STUDENTS AND PARENTS TO CLOSE THE FEEDBACK LOOP WITHIN THE "TOGETHER IN HEALTH" SCHOOL-BASED HEALTH CENTER SERVICE LINE. SCRANTON AREA COMMUNITY FOUNDATION (TOTAL: $3,500) PURPOSE OF GRANT ASSISTANCE: THE WRIGHT CENTER FOR COMMUNITY HEALTH WAS AWARDED A $3,500 GRANT BY THE WOMEN IN PHILANTHROPY INITIATIVE FUND OF THE SCRANTON AREA COMMUNITY FOUNDATION WHICH FOCUSES ON EMPOWERING AND TRANSFORMING THE LIVES OF WOMEN AND GIRLS IN THE LACKAWANNA COUNTY REGION. THE FUNDS WILL PROVIDE INITIAL CHILD CARE ASSISTANCE TO HELP THE WRIGHT CENTER'S HEALTHY MOMS (MATERNAL OPIATE MEDICAL SUPPORT) PROGRAM PARTICIPANTS RETURN TO WORK. SPITZ FOUNDATION (TOTAL: $4,400) PURPOSE OF GRANT ASSISTANCE: THE ROBERT H. SPITZ FOUNDATION (ADMINISTERED BY THE SCRANTON AREA COMMUNITY FOUNDATION) AWARDED FUNDS TO THE WRIGHT CENTER FOR COMMUNITY HEALTH TO SUPPORT THE NEWLY FORMED COMMUNITY HEALTH WORKERS (CHWS) TEAM. THE TEAM REQUIRES FUNDS TO STOCK NECESSITIES SUCH AS CLOTHES, PERSONAL CARE ITEMS, ETC., FOR EMERGENCY DISTRIBUTION TO PATIENTS IN DIRE SITUATIONS. THE CHWS WILL SUPPLY THESE BASICS AS NEEDED, GUIDE ELIGIBLE INDIVIDUALS TO APPLY FOR HEALTH INSURANCE AND FOOD ASSISTANCE PROGRAMS, AND CONNECT WITH COMMUNITY RESOURCES SUCH AS GED PROGRAMS AND JOB TRAINING. THE GOAL IS TO HELP PATIENTS OVERCOME PRESSING ECONOMIC HARDSHIPS SO THAT THEY CAN GAIN THE FOCUS AND FINANCIAL STABILITY TO PROPERLY ADDRESS THEIR HEALTH ISSUES. SUBSTANCE ABUSE AND MENTAL HEALTH SERVICES ADMINISTRATION (SAMHSA) (TOTAL: $586,785) PURPOSE OF THE GRANT ASSISTANCE: THE SUBSTANCE ABUSE AND MENTAL HEALTH SERVICES ADMINISTRATION (SAMHSA) AWARDED FUNDS TO THE WRIGHT CENTER FOR COMMUNITY HEALTH (TWCCH) FOR A "TARGETED CAPACITY EXPANSION: MEDICATION-ASSISTED TREATMENT (MAT) PRESCRIPTION DRUG AND OPIOID ADDICTION" GRANT. THE FUNDING ENABLED TWCCH'S OPIOID USE DISORDER CENTER OF EXCELLENCE (OUD-COE) TO PROVIDE ADDICTION AND RECOVERY SERVICES, INCLUSIVE OF MEDICATION-ASSISTED TREATMENT AND BEHAVIORAL/MENTAL HEALTH SERVICES, TO JUSTICE-INVOLVED INDIVIDUALS, VETERANS, AND MOTHER/BABY DYADS. UNITED WAY OF WYOMING VALLEY (TOTAL $963,630) PURPOSE OF GRANT ASSISTANCE: THE UNITED WAY OF WYOMING VALLEY (UWWV), IN WILKES-BARRE, PENNSYLVANIA, AWARDED FUNDS TO THE WRIGHT CENTER FOR COMMUNITY HEALTH AS A SUB-GRANTEE, TO OFFER RYAN WHITE PART B MEDICAL CASE MANAGEMENT SERVICES ACROSS A SIX-COUNTY AREA TO PEOPLE LIVING WITH HIV/AIDS, AND TO PROVIDE SUPPORT SERVICES FOR MEDICAL TRANSPORTATION, EMERGENCY FINANCIAL ASSISTANCE, ORAL HEALTHCARE, HEALTH INSURANCE PREMIUMS, HEALTHCARE REFERRALS, AND MENTAL HEALTH SERVICES. UNITED WAY OF WYOMING VALLEY (TOTAL: $47,725) PURPOSE OF GRANT ASSISTANCE: THE UNITED WAY OF WYOMING VALLEY (UWWV), IN WILKES-BARRE, PENNSYLVANIA, AWARDED FUNDS TO THE WRIGHT CENTER FOR COMMUNITY HEALTH FOR THE "SEE TO SUCCEED" PROGRAM FROM A PRIME AWARD THROUGH THE MOSES TAYLOR FOUNDATION. THIS PROGRAM COORDINATES PARTNERSHIPS AND ESTABLISHED AN EYE CARE CLINIC THAT ROTATES AMONG SCHOOLS WITHIN THE WILKES-BARRE AREA SCHOOL DISTRICT AND HANOVER AREA SCHOOL DISTRICT IN LUZERNE COUNTY, PENNSYLVANIA TO ENSURE THAT EVERY STUDENT HAS ACCESS TO AN EYE EXAM AND CORRECTIVE EYEWEAR FOLLOWING STATE MANDATES. A BUDGET LINE IS INCLUDED TO COVER COSTS FOR UNINSURED OR UNDERINSURED STUDENTS. |
| FORM 990, PART IV, LINE 28 | BUSINESS TRANSACTIONS: IN NOVEMBER 2017, TWCCH AND ITS AFFILIATED ORGANIZATION, TWCGME, EXECUTED A LEASE AGREEMENT WITH WYOMING AVENUE DEVELOPMENT, LLC TO RENT A 36,500 SQ. FT. FLAGSHIP CLINICAL, EDUCATIONAL, AND ADMINISTRATIVE HUB AT 501 S. WASHINGTON AVENUE, SCRANTON, PENNSYLVANIA, AN ECONOMICALLY DISTRESSED CITY. JOSEPH FERRARIO WAS A VOLUNTEER DIRECTOR ON THE BOARD OF DIRECTORS OF TWCCH AS WELL AS TWCGME UNTIL JULY 12, 2019, WHEN HE RESIGNED FROM TWCCH'S BOARD OF DIRECTORS AND FROM ALL BOARDS OF DIRECTORS OF TWCCH'S AFFILIATED ORGANIZATIONS, INCLUDING BUT NOT LIMITED TO TWCGME. AT THE TIME THE TRANSACTION WAS CONSUMMATED, MR. FERRARIO OWNED MORE THAN 35% OF WYOMING AVENUE DEVELOPMENT, LLC. MR. FERRARIO'S CONFLICT OF INTEREST WAS FULLY DISCLOSED AND APPROVED BY THE BOARD OF DIRECTORS OF TWCCH AND TWCGME PRIOR TO ENTERING INTO THE TRANSACTION. THE CONFLICT OF INTEREST POLICY DESCRIBED IN FORM 990, PART VI, SECTION B, LINE 12C WAS FOLLOWED AND A LEGAL ETHICS OPINION APPROVING AND OFFERING BEST PRACTICES FOR ADDRESSING AND MANAGING A CONFLICT OF INTEREST ON A NON-PROFIT BOARD WAS OBTAINED FROM OUTSIDE LEGAL COUNSEL, WITH ALL GUIDANCE BEING FOLLOWED. ON JULY 25, 2019, THE 15 YEAR LEASE AGREEMENT WAS AMENDED FOR PURPOSES OF COMPLYING WITH THE FEDERAL NEW MARKETS TAX CREDIT PROGRAM REQUIREMENTS, AND TWCGME BECAME THE SOLE LESSEE OF THE RENTED SPACE. TWCGME SUBLEASES SPACE TO TWCCH AT 501 S. WASHINGTON AVENUE FOR FQHC LOOK-ALIKE CLINICAL AND ADMINISTRATIVE OPERATIONS. THE LEASE WENT INTO EFFECT ON NOVEMBER 26, 2019, CLARIFYING THAT TWCGME WAS THE PRIMARY LESSEE OF 41,990 SQ. FT. OF SPACE. RENOVATIONS OF THE DEMISED PREMISES ON THE FIRST AND SECOND FLOORS OF THE BUILDING OCCURRED BETWEEN EARLY 2018 AND DECEMBER OF 2019, WITH THE COMMENCEMENT DATE OF THE AMENDED AND RESTATED LEASE AGREEMENT FOR THE FIRST FLOOR OCCURRING ON NOVEMBER 26, 2019. |
| FORM 990, PART V, LINE 2 | COMMON PAYMASTER: TWCCH IS AFFILIATED WITH TWCGME (EIN: 23-2007832). TO INCREASE ORGANIZATIONAL EFFICIENCIES, TWCGME IS A COMMON PAY AGENT FOR W-2 REPORTING OF BOTH ENTITIES, WITH THE NOTABLE EXCEPTION THAT TWCCH DIRECTLY EMPLOYS ITS CHIEF EXECUTIVE OFFICER, CHIEF MEDICAL OFFICER, AND CHIEF OPERATING OFFICER. TWCGME REPORTS ALL OTHER EMPLOYEES ON ITS FORM W-3; HOWEVER, EACH ENTITY'S RESPECTIVE EMPLOYEE FTES ARE ALLOCATED APPROPRIATELY TO EACH ENTITY WITHOUT DUPLICATION BASED ON A SERIES OF AGREEMENTS BETWEEN THE ORGANIZATIONS. PER IRS INSTRUCTIONS, EMPLOYEES INCLUDED ON PART V, LINE 2A, ARE THOSE DEEMED TO BE THE FTE EQUIVALENT OF EMPLOYEES ALLOCATED TO TWCCH. |
| FORM 990, PART VI, SECTON B, LINE 11B | FORM 990 REVIEW: TWCCH'S FORM 990 IS PREPARED BY THE FINANCE DEPARTMENT AND ENTERPRISE INTEGRITY DEPARTMENT WITH INPUT FROM THE PRESIDENT & CEO, AND IS THEN REVIEWED BY AN OUTSIDE CPA FIRM. THE FORM 990 IS DISTRIBUTED TO THE AUDIT AND EXECUTIVE COMMITTEES OF THE BOARD OF DIRECTORS AND THEN TO THE FULL BOARD OF DIRECTORS FOR REVIEW PRIOR TO FILING. UPON COMPLETION OF THIS REVIEW AND ANY NECESSARY REVISIONS, THE FORM 990 IS FINALIZED AND SIGNED BY THE ORGANIZATION'S PRESIDENT & CEO AND FILED WITH THE IRS. TWCCH'S THREE MOST RECENTLY FILED 990S ARE TRANSPARENTLY AVAILABLE ON OUR WEBSITE IN A DOWNLOADABLE FORMAT, AND THEY MAY BE REVIEWED IN EVERY LOCATION BY REQUEST CONSISTENT WITH IRS APPLICABLE LAWS, RULES, AND REGULATIONS. |
| FORM 990, PART VI, SECTION B, LINE 12A, B, & C | CONFLICT OF INTEREST POLICY: A WRITTEN CONFLICT OF INTEREST POLICY HAS BEEN APPROVED BY THE BOARD OF DIRECTORS AND IS REVIEWED AND UPDATED, IF NECESSARY OR APPROPRIATE, ANNUALLY. AN ANNUAL CONFLICT OF INTEREST DISCLOSURE STATEMENT IS COMPLETED ANNUALLY BY THE DIRECTORS, OFFICERS, AND ALL STAFF INCLUDING KEY EMPLOYEES OF THE ORGANIZATION. SHOULD A CONFLICT OF INTEREST OR POTENTIAL CONFLICT ARISE DURING THE YEAR, THE CONFLICT OF INTEREST DISCLOSURE FORM IS UPDATED AND REVIEWED. POTENTIAL CONFLICTS OF DIRECTORS, IF ANY, ARE FULLY DISCLOSED, VETTED BY INTERNAL COUNSEL AND THE AUDIT COMMITTEE, AND REVIEWED BY THE BOARD WITH OUTSIDE ETHICS CONSULTATION OBTAINED WHEN APPROPRIATE. EDUCATION ON CONFLICTS OF INTEREST IS PROVIDED TO THE BOARD ANNUALLY DURING THE REVIEW AND RENEWAL OF THE CONFLICT OF INTEREST POLICY. DIRECTORS' COMPLIANCE WITH THE POLICY IS MONITORED BY THE AUDIT COMMITTEE AND SUPPORTED BY THE GOVERNANCE OFFICER. COMPLIANCE OF STAFF WITH THE CONFLICT OF INTEREST POLICY IS MONITORED BY MANAGERS WITH THE SUPPORT OF THE HUMAN RESOURCES AND LEGAL DEPARTMENTS. |
| FORM 990, PART VI, SECTION B, LINE 15A | COMPENSATION DETERMINATION: THE PROCESS FOR DETERMINING THE COMPENSATION OF TWCCH'S TOP MANAGEMENT OFFICIAL, THE PRESIDENT & CHIEF EXECUTIVE OFFICER (CEO), IS LED BY THE EXECUTIVE COMMITTEE OF THE BOARD. THE EXECUTIVE COMMITTEE ENGAGES A THIRD-PARTY EXTERNAL COMPENSATION CONSULTANT PERIODICALLY (GENERALLY EVERY THREE TO FIVE YEARS) TO PROVIDE A COMPREHENSIVE, OBJECTIVE COMPENSATION STUDY, ASSESSMENT, AND ANALYSIS EACH TIME THE CEO'S CONTRACT, SALARY, AND COMPENSATION ARE NEGOTIATED. ADDITIONALLY, THE EXECUTIVE COMMITTEE OF THE BOARD ANNUALLY PERFORMS A ROBUST AND COMPREHENSIVE REVIEW OF THE CHIEF EXECUTIVE'S PERFORMANCE AND THE ORGANIZATION'S PERFORMANCE IN DETERMINING WHETHER BASE CHANGES OR MERIT BONUS PAYMENT ADJUSTMENTS TO THE SALARY AND BENEFITS OF THE PRESIDENT & CEO SERVICES ARE APPROPRIATE AND, IF SO, FAIR MARKET VALUE BASED ON ALL CIRCUMSTANCES. THE EXECUTIVE COMMITTEE'S DELIBERATIONS, CONSIDERATIONS AND DECISIONS ARE CONTEMPORANEOUSLY DOCUMENTED IN THE COMMITTEE MEETING MINUTES WITHIN 60 DAYS OF THE DECISION. |
| FORM 990, PART VI, SECTION B, LINE 15B | COMPENSATION DETERMINATION: IN ADDITION TO THE PRESIDENT & CEO, THE CHIEF MEDICAL OFFICER AND CHIEF OPERATING OFFICER ARE DIRECTLY EMPLOYED BY TWCCH. THE SERVICES OF ALL OTHER TWCCH STAFF ARE CONTRACTED FROM TWCGME, TWCCH'S AFFILIATED ENTITY AND COMMON PAYMASTER. COMPENSATION OF OFFICERS, KEY EMPLOYEES AND EXECUTIVES IS DETERMINED BY THE ORGANIZATION'S PRESIDENT & CHIEF EXECUTIVE OFFICER AND HUMAN RESOURCES DEPARTMENT. A THIRD-PARTY EXTERNAL COMPENSATION CONSULTANT IS ENGAGED BY HUMAN RESOURCES TO PERFORM AN ORGANIZATION-WIDE COMPENSATION STUDY AND ANALYSIS PERIODICALLY (USUALLY EVERY THREE TO FIVE YEARS), WHICH IS PRESENTED TO THE CHIEF EXECUTIVE AS WELL AS THE EXECUTIVE AND PERSONNEL/COMPENSATION COMMITTEES OF TWCGME'S AND TWCCH'S BOARDS OF DIRECTORS. MOREOVER, ADDITIONAL DATA MAY BE CONSIDERED, SUCH AS INFORMATION FROM THE AMERICAN JOB CENTER NETWORK WEBSITE, MEDICAL GROUP MANAGEMENT ASSOCIATION (MGMA), FORM 990S OF COMPARABLE ORGANIZATIONS AND OTHER REGIONAL AND NATIONAL SOURCES MAY BE CONSULTED WHEN NECESSARY TO PROVIDE ADDITIONAL COMPARABLE SALARY AND COMPENSATION RANGES FOR VARIOUS POSITIONS WITHIN THE ORGANIZATION, INCLUDING BUT NOT LIMITED TO EXECUTIVES AND KEY EMPLOYEES. |
| FORM 990, PART VI, SECTION C, LINE 19 | GOVERNING DOCUMENT AVAILABILITY: TWCCH'S GOVERNING DOCUMENTS, CONFLICT OF INTEREST POLICY, AND FINANCIAL STATEMENTS ARE AVAILABLE FOR PUBLIC INSPECTION BY APPOINTMENT DURING BUSINESS HOURS AT THE ORGANIZATION'S ADMINISTRATIVE OFFICE IN SCRANTON, WITH COPIES PROVIDED UPON REQUEST. TWCCH'S THREE MOST RECENTLY FILED 990S ARE AVAILABLE ON LOCATION BY REQUEST CONSISTENT WITH IRS APPLICABLE LAWS, RULES AND REGULATIONS AND ALSO IN DOWNLOADABLE FORMAT ON OUR WEBSITE. |
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