Attach to Form 990 or Form 990-EZ.
Go to
www.irs.gov/Form990 for instructions and the latest information.
| (i) Name of supported organization | (ii) EIN | (iii) Type of organization (described on lines 1- 10 above (see instructions)) | (iv) Is the organization listed in your governing document? | (v) Amount of monetary support (see instructions) | (vi) Amount of other support (see instructions) | |
|---|---|---|---|---|---|---|
| Yes | No | |||||
|
Total |
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Calendar year
(or fiscal year beginning in)
![]() |
(a) 2019 | (b) 2020 | (c) 2021 | (d) 2022 | (e) 2023 | (f) Total | |
|---|---|---|---|---|---|---|---|
| 1 | Gifts, grants, contributions, and membership fees received. (Do not include any "unusual grant.") .. | ||||||
| 2 | Tax revenues levied for the organization's benefit and either paid to or expended on its behalf .... | ||||||
| 3 | The value of services or facilities furnished by a governmental unit to the organization without charge.. | ||||||
| 4 | Total. Add lines 1 through 3 | ||||||
| 5 | The portion of total contributions by each person (other than a governmental unit or publicly supported organization) included on line 1 that exceeds 2% of the amount shown on line 11, column (f) .. | ||||||
| 6 | Public support. Subtract line 5 from line 4. | ||||||
Calendar year
(or fiscal year beginning in)
![]() |
(a) 2019 | (b) 2020 | (c) 2021 | (d) 2022 | (e) 2023 | (f) Total | |
|---|---|---|---|---|---|---|---|
| 7 | Amounts from line 4.. | ||||||
| 8 | Gross income from interest, dividends, payments received on securities loans, rents, royalties and income from similar sources... | ||||||
| 9 | Net income from unrelated business activities, whether or not the business is regularly carried on.. | ||||||
| 10 | Other income. Do not include gain or loss from the sale of capital assets (Explain in Part VI.).. | ||||||
| 11 | Total support. Add lines 7 through 10 | ||||||
Calendar year (or fiscal
year beginning in) ![]() |
(a) 2019 | (b) 2020 | (c) 2021 | (d) 2022 | (e) 2023 | (f) Total | |
|---|---|---|---|---|---|---|---|
| 1 | Gifts, grants, contributions, and membership fees received. (Do not include any "unusual grants.") . | 663,455 | 706,089 | 638,326 | 872,251 | 931,951 | 3,812,072 |
| 2 | Gross receipts from admissions, merchandise sold or services performed, or facilities furnished in any activity that is related to the organization's tax-exempt purpose | 1,617 | 1,617 | ||||
| 3 | Gross receipts from activities that are not an unrelated trade or business under section 513 ..... | ||||||
| 4 | Tax revenues levied for the organization's benefit and either paid to or expended on its behalf... | ||||||
| 5 | The value of services or facilities furnished by a governmental unit to the organization without charge | ||||||
| 6 | Total. Add lines 1 through 5 | 663,455 | 707,706 | 638,326 | 872,251 | 931,951 | 3,813,689 |
| 7a | Amounts included on lines 1, 2, and 3 received from disqualified persons | 223,987 | 223,987 | ||||
| b | Amounts included on lines 2 and 3 received from other than disqualified persons that exceed the greater of $5,000 or 1% of the amount on line 13 for the year. | 301,310 | 520,344 | 821,654 | |||
| c | Add lines 7a and 7b.. | 301,310 | 744,331 | 1,045,641 | |||
| 8 | Public support. (Subtract line 7c from line 6.) | 2,768,048 | |||||
Calendar year
(or fiscal year beginning in)
![]() |
(a) 2019 | (b) 2020 | (c) 2021 | (d) 2022 | (e) 2023 | (f) Total | |
|---|---|---|---|---|---|---|---|
| 9 | Amounts from line 6... | 663,455 | 707,706 | 638,326 | 872,251 | 931,951 | 3,813,689 |
| 10a | Gross income from interest, dividends, payments received on securities loans, rents, royalties and income from similar sources.. | 107 | 1 | 108 | |||
| b | Unrelated business taxable income (less section 511 taxes) from businesses acquired after June 30, 1975. | ||||||
| c | Add lines 10a and 10b. | 107 | 1 | 108 | |||
| 11 | Net income from unrelated business activities not included on line 10b, whether or not the business is regularly carried on. | 1,201 | 1,201 | ||||
| 12 | Other income. Do not include gain or loss from the sale of capital assets (Explain in Part VI.) .. | 1,524 | 1,524 | ||||
| 13 | Total support. (Add lines 9, 10c, 11, and 12.).. | 663,562 | 707,707 | 638,326 | 873,775 | 933,152 | 3,816,522 |
| Section A - Adjusted Net Income | (A) Prior Year |
(B) Current Year (optional) |
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| 1 | Net short-term capital gain | 1 | ||||
| 2 | Recoveries of prior-year distributions | 2 | ||||
| 3 | Other gross income (see instructions) | 3 | ||||
| 4 | Add lines 1 through 3 | 4 | ||||
| 5 | Depreciation and depletion | 5 | ||||
| 6 | Portion of operating expenses paid or incurred for production or collection of gross income or for management, conservation, or maintenance of property held for production of income (see instructions) | 6 | ||||
| 7 | Other expenses (see instructions) | 7 | ||||
| 8 | Adjusted Net Income (subtract lines 5, 6 and 7 from line 4) | 8 | ||||
| Section B - Minimum Asset Amount | (A) Prior Year |
(B) Current Year (optional) |
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| 1 | Aggregate fair market value of all non-exempt-use assets (see instructions for short tax year or assets held for part of year): | 1 | ||||
| a | Average monthly value of securities | 1a | ||||
| b | Average monthly cash balances | 1b | ||||
| c | Fair market value of other non-exempt-use assets | 1c | ||||
| d | Total (add lines 1a, 1b, and 1c) | 1d | ||||
| e |
Discount claimed for blockage or other factors (explain in detail in Part VI): |
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| 2 | Acquisition indebtedness applicable to non-exempt use assets | 2 | ||||
| 3 | Subtract line 2 from line 1d | 3 | ||||
| 4 | Cash deemed held for exempt use. Enter 0.015 of line 3 (for greater amount, see instructions). | 4 | ||||
| 5 | Net value of non-exempt-use assets (subtract line 4 from line 3) | 5 | ||||
| 6 | Multiply line 5 by 0.035 | 6 | ||||
| 7 | Recoveries of prior-year distributions | 7 | ||||
| 8 | Minimum Asset Amount (add line 7 to line 6) | 8 | ||||
| Section C - Distributable Amount | Current Year | |||||
| 1 | Adjusted net income for prior year (from Section A, line 8, Column A) | 1 | ||||
| 2 | Enter 85% of line 1 | 2 | ||||
| 3 | Minimum asset amount for prior year (from Section B, line 8, Column A) | 3 | ||||
| 4 | Enter greater of line 2 or line 3 | 4 | ||||
| 5 | Income tax imposed in prior year | 5 | ||||
| 6 | Distributable Amount. Subtract line 5 from line 4, unless subject to emergency temporary reduction (see instructions) | 6 | ||||
| Section D - Distributions | Current Year | |
|---|---|---|
| 1 Amounts paid to supported organizations to accomplish exempt purposes | 1 | |
|
2
Amounts paid to perform activity that directly furthers exempt purposes of supported organizations, in excess of income from activity |
2 | |
| 3 Administrative expenses paid to accomplish exempt purposes of supported organizations | 3 | |
| 4 Amounts paid to acquire exempt-use assets | 4 | |
| 5 Qualified set-aside amounts (prior IRS approval required - provide details in Part VI) | 5 | |
| 6 Other distributions (describe in Part VI). See instructions | 6 | |
| 7Total annual distributions. Add lines 1 through 6. | 7 | |
|
8
Distributions to attentive supported organizations to which the organization is responsive (provide details in Part VI). See instructions |
8 | |
| 9 Distributable amount for 2023 from Section C, line 6 | 9 | |
| 10 Line 8 amount divided by Line 9 amount | 10 | |
| Section E - Distribution Allocations (see instructions) |
(i) Excess Distributions |
(ii) Underdistributions Pre-2023 |
(iii) Distributable Amount for 2023 |
|
|---|---|---|---|---|
| 1 Distributable amount for 2023 from Section C, line 6 | ||||
|
2
Underdistributions, if any, for years prior to 2023 (reasonable cause required-- explain in Part VI).
See instructions. |
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| 3 Excess distributions carryover, if any, to 2023: | ||||
| a From 2018....... | ||||
| b From 2019....... | ||||
| c From 2020....... | ||||
| d From 2021....... | ||||
| e From 2022....... | ||||
| fTotal of lines 3a through e | ||||
| g Applied to underdistributions of prior years | ||||
| h Applied to 2023 distributable amount | ||||
|
i
Carryover from 2018 not applied (see instructions) |
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| j Remainder. Subtract lines 3g, 3h, and 3i from line 3f. | ||||
| 4Distributions for 2023 from Section D, line 7: | ||||
| $ | ||||
| a Applied to underdistributions of prior years | ||||
| b Applied to 2023 distributable amount | ||||
| c Remainder. Subtract lines 4a and 4b from line 4. | ||||
|
5
Remaining underdistributions for years prior to 2023, if any. Subtract lines 3g and 4a from line 2. If the amount is greater than zero, explain in Part VI. See instructions. |
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|
6
Remaining underdistributions for 2023. Subtract lines 3h and 4b from line 1. If the amount is greater than zero, explain in Part VI. See instructions. |
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|
7 Excess distributions carryover to 2024. Add lines 3j and 4c. |
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| 8 Breakdown of line 7: | ||||
| a Excess from 2019..... | ||||
| b Excess from 2020..... | ||||
| c Excess from 2021..... | ||||
| d Excess from 2022..... | ||||
| e Excess from 2023..... | ||||
| Facts And Circumstances Test |
|---|
| Return Reference | Explanation |
|---|---|
| PART III, LINE 12 | 1,524 |
| Software ID: | |
| Software Version: |
| Return Reference | Explanation |
|---|---|
| FORM 990 - ORGANIZATION'S MISSION | THE PATIENT HELPLINE IS DEDICATED TO EMPOWERING PATIENTS AND CAREGIVERS BY PROVIDING CLEAR GUIDANCE, COMPASSIONATE SUPPORT, AND ESSENTIAL RESOURCES TO NAVIGATE THE COMPLEXITIES OF HEALTHCARE. OUR MISSION IS TO REDUCE BARRIERS TO CARE, OFFERING PERSONALIZED ASSISTANCE ON ISSUES LIKE INSURANCE COVERAGE, TREATMENT ACCESS, MEDICAL TRANSPORTATION, AND CAREGIVER SUPPORT. WE BELIEVE EVERY PATIENT DESERVES TO BE INFORMED, SUPPORTED, AND EQUIPPED TO MAKE CONFIDENT HEALTHCARE DECISIONS. THROUGH DEDICATED ADVOCACY AND RESOURCE NAVIGATION, WE STRIVE TO IMPROVE HEALTH OUTCOMES AND ENSURE THAT ALL PATIENTS HAVE ACCESS TO THE CARE THEY NEED. |
| FORM 990, PAGE 2, PART III, LINE 4A | THE PATIENT HELPLINE IS A VITAL RESOURCE OFFERING DIRECT SUPPORT TO PATIENTS NAVIGATING COMPLEX HEALTHCARE CHALLENGES. DESIGNED TO ASSIST INDIVIDUALS AND FAMILIES FACING BARRIERS TO CARE, THE HELPLINE PROVIDES FREE GUIDANCE ON ISSUES SUCH AS INSURANCE COVERAGE, TREATMENT ACCESS, MEDICAL TRANSPORTATION, AND CAREGIVING RESOURCES. STAFFED BY TRAINED NAVIGATORS AND ADVOCATES, THE HELPLINE EMPOWERS PATIENTS WITH THE INFORMATION AND ASSISTANCE THEY NEED TO MAKE INFORMED HEALTHCARE DECISIONS. THIS PROGRAM CONNECTS PATIENTS TO A NETWORK OF RESOURCES, HELPING THEM OVERCOME FINANCIAL, LOGISTICAL, AND BUREAUCRATIC OBSTACLES. BY ADDRESSING SPECIFIC NEEDS ON A CASE-BY-CASE BASIS, THE PATIENT HELPLINE IMPROVES HEALTHCARE ACCESS AND REDUCES DELAYS IN RECEIVING ESSENTIAL TREATMENTS. THE HELPLINE'S SERVICES ARE FURTHER AMPLIFIED BY COMMUNITY PARTNERSHIPS AND EDUCATIONAL INITIATIVES, ENSURING A BROAD REACH AND IMPACTFUL SUPPORT FOR THOSE MOST IN NEED. |
| FORM 990, PAGE 2, PART III, LINE 4B | THE PATIENT LEARNING CENTER IS DEDICATED TO EMPOWERING PATIENTS WITH THE KNOWLEDGE AND SKILLS NEEDED TO NAVIGATE THEIR HEALTHCARE JOURNEYS WITH CONFIDENCE. THROUGH AN ARRAY OF EDUCATIONAL RESOURCES AND TRAINING PROGRAMS, THE LEARNING CENTER ENABLES PATIENTS AND CAREGIVERS TO BECOME EFFECTIVE ADVOCATES FOR THEIR OWN HEALTH. KEY COMPONENTS INCLUDE THE SELF-ADVOCACY MASTERCLASS, A COMPREHENSIVE COURSE THAT TRAINS PATIENTS IN ESSENTIAL HEALTHCARE NAVIGATION SKILLS, FROM UNDERSTANDING THEIR INSURANCE POLICY TO EFFECTIVELY COMMUNICATING WITH THEIR DOCTORS. THIS INTERACTIVE PROGRAM HAS HELPED HUNDREDS OF PATIENTS DEVELOP THE TOOLS THEY NEED TO ACTIVELY ENGAGE IN THEIR HEALTHCARE. ADDITIONALLY, OUR NAVIGATION RESOURCES PROVIDE PRACTICAL GUIDANCE ON MANAGING INSURANCE, TREATMENT OPTIONS, AND CARE COORDINATION, OFFERING PATIENTS A CLEAR PATH TO UNDERSTANDING AND ACCESSING THEIR CARE. THE LEARNING CENTER ALSO OFFERS PATIENT ACCELERATORS, SPECIALIZED MODULES THAT EQUIP PATIENTS TO COMMUNICATE MORE EFFECTIVELY WITH THEIR DOCTORS AND MAKE INFORMED DECISIONS ABOUT THEIR TREATMENT OPTIONS. BY ENHANCING PATIENT-PROVIDER COMMUNICATION, THE ACCELERATORS EMPOWER PATIENTS TO PLAY AN ACTIVE ROLE IN THEIR HEALTHCARE, FOSTERING MORE PERSONALIZED AND EFFECTIVE CARE EXPERIENCES. TOGETHER, THESE PROGRAMS BUILD A COMPREHENSIVE SUPPORT SYSTEM THAT ELEVATES PATIENT VOICES AND STRENGTHENS THEIR ABILITY TO NAVIGATE THE HEALTHCARE SYSTEM. |
| FORM 990, PAGE 2, PART III, LINE 4C | THE PATIENTS RISING DISPATCH PROGRAM FOR LOW-VISION PATIENTS PROVIDES ESSENTIAL TRANSPORTATION BOOKING SERVICES FOR INDIVIDUALS FACING VISION CHALLENGES, ENSURING THEY HAVE RELIABLE ACCESS TO MEDICAL APPOINTMENTS AND OTHER CRITICAL HEALTHCARE SERVICES. RECOGNIZING THAT LOW-VISION PATIENTS OFTEN FACE UNIQUE MOBILITY BARRIERS, THIS PROGRAM OFFERS A DEDICATED SUPPORT SYSTEM TO REDUCE TRANSPORTATION OBSTACLES AND IMPROVE OVERALL HEALTHCARE ACCESSIBILITY. THROUGH THIS PROGRAM, PATIENTS RISING COORDINATES WITH A NETWORK OF TRANSPORTATION PROVIDERS TO BOOK RIDES ON BEHALF OF PATIENTS, MANAGING THE LOGISTICS FROM START TO FINISH. EACH RIDE IS TAILORED TO ACCOMMODATE THE SPECIFIC NEEDS OF LOW-VISION PATIENTS, OFFERING DOOR-TO-DOOR SERVICE TO ENSURE THEIR SAFETY AND EASE OF TRAVEL. THE DISPATCH PROGRAM GOES BEYOND TRANSPORTATION SUPPORT BY PROVIDING EACH PATIENT WITH A PERSONALIZED SERVICE EXPERIENCE, OFFERING REMINDERS AND ADDITIONAL RESOURCES TO HELP THEM STAY CONNECTED TO THEIR HEALTHCARE. BY REDUCING ONE OF THE MAJOR BARRIERS TO TIMELY MEDICAL CARE, THIS PROGRAM EMPOWERS LOW-VISION PATIENTS TO MAINTAIN THEIR HEALTH AND INDEPENDENCE, DIRECTLY ADDRESSING THE ACCESSIBILITY NEEDS OF THIS UNDERSERVED COMMUNITY. |
| FORM 990, PAGE 6, PART VI, LINE 2 | TERESSA WILCOX JONATHAN WILCOX CMO DIRECTOR MARRIED |
| FORM 990, PAGE 6, PART VI, LINE 11B | THE FORM 990 IS PROVIDED TO ALL BOARD MEMBERS FOR REVIEW PRIOR TO FILING, AND ANY QUESTIONS ARE DISCUSSED AMONGST THE BOARD AS NECESSARY. |
| FORM 990, PAGE 6, PART VI, LINE 12C | COMPLIANCE WITH THE CONFLICT OF INTEREST POLICY IS MONITORED AND ENFORCED BY THE EXECUTIVE DIRECTOR. |
| FORM 990, PAGE 6, PART VI, LINE 15A | THE EXECUTIVE DIRECTOR'S COMPENSATION IS EVALUATED AND APPROVED BY THE BOARD OF DIRECTORS WITH THE EXECUTIVE DIRECTOR ABSTAINING FROM THE VOTE. COMPENSATION OF OTHER OFFICERS OR KEY EMPLOYEES ALSO IS EVALUATED AND APPROVED BY THE BOARD OF DIRECTORS. |
| FORM 990, PAGE 6, PART VI, LINE 19 | GOVERNING DOCUMENTS ARE AVAILABLE UPON REQUEST, CONFLICT OF INTEREST POLICY AND FORM 990 ARE AVAILABLE THROUGH THE ORGANIZATION'S WEBSITE. |
| FORM 990, PART IX, LINE 11G | CONTENT DEVELOPMENT/WRITING 3,923 13,784 9,806 CONTENT DEVELOPMENT/WRITING 277,688 0 0 PAYROLL PROCESSING 0 3,186 0 TECHNOLOGY/WEB 5,448 4,177 0 TECHNOLOGY/WEB 475 0 0 TECHNOLOGY/WEB 250 0 0 TOTAL 287,784 21,147 9,806 |
| Software ID: | |
| Software Version: |