Attach to Form 990 or Form 990-EZ.
Go to
www.irs.gov/Form990 for instructions and the latest information.
| (i) Name of supported organization | (ii) EIN | (iii) Type of organization (described on lines 1- 10 above (see instructions)) | (iv) Is the organization listed in your governing document? | (v) Amount of monetary support (see instructions) | (vi) Amount of other support (see instructions) | |
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| Yes | No | |||||
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Total |
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Calendar year
(or fiscal year beginning in)
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(a) 2019 | (b) 2020 | (c) 2021 | (d) 2022 | (e) 2023 | (f) Total | |
|---|---|---|---|---|---|---|---|
| 1 | Gifts, grants, contributions, and membership fees received. (Do not include any "unusual grant.") .. | ||||||
| 2 | Tax revenues levied for the organization's benefit and either paid to or expended on its behalf .... | ||||||
| 3 | The value of services or facilities furnished by a governmental unit to the organization without charge.. | ||||||
| 4 | Total. Add lines 1 through 3 | ||||||
| 5 | The portion of total contributions by each person (other than a governmental unit or publicly supported organization) included on line 1 that exceeds 2% of the amount shown on line 11, column (f) .. | ||||||
| 6 | Public support. Subtract line 5 from line 4. | ||||||
Calendar year
(or fiscal year beginning in)
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(a) 2019 | (b) 2020 | (c) 2021 | (d) 2022 | (e) 2023 | (f) Total | |
|---|---|---|---|---|---|---|---|
| 7 | Amounts from line 4.. | ||||||
| 8 | Gross income from interest, dividends, payments received on securities loans, rents, royalties and income from similar sources... | ||||||
| 9 | Net income from unrelated business activities, whether or not the business is regularly carried on.. | ||||||
| 10 | Other income. Do not include gain or loss from the sale of capital assets (Explain in Part VI.).. | ||||||
| 11 | Total support. Add lines 7 through 10 | ||||||
Calendar year (or fiscal
year beginning in) ![]() |
(a) 2019 | (b) 2020 | (c) 2021 | (d) 2022 | (e) 2023 | (f) Total | |
|---|---|---|---|---|---|---|---|
| 1 | Gifts, grants, contributions, and membership fees received. (Do not include any "unusual grants.") . | ||||||
| 2 | Gross receipts from admissions, merchandise sold or services performed, or facilities furnished in any activity that is related to the organization's tax-exempt purpose | ||||||
| 3 | Gross receipts from activities that are not an unrelated trade or business under section 513 ..... | ||||||
| 4 | Tax revenues levied for the organization's benefit and either paid to or expended on its behalf... | ||||||
| 5 | The value of services or facilities furnished by a governmental unit to the organization without charge | ||||||
| 6 | Total. Add lines 1 through 5 | ||||||
| 7a | Amounts included on lines 1, 2, and 3 received from disqualified persons | ||||||
| b | Amounts included on lines 2 and 3 received from other than disqualified persons that exceed the greater of $5,000 or 1% of the amount on line 13 for the year. | ||||||
| c | Add lines 7a and 7b.. | ||||||
| 8 | Public support. (Subtract line 7c from line 6.) | ||||||
Calendar year
(or fiscal year beginning in)
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(a) 2019 | (b) 2020 | (c) 2021 | (d) 2022 | (e) 2023 | (f) Total | |
|---|---|---|---|---|---|---|---|
| 9 | Amounts from line 6... | ||||||
| 10a | Gross income from interest, dividends, payments received on securities loans, rents, royalties and income from similar sources.. | ||||||
| b | Unrelated business taxable income (less section 511 taxes) from businesses acquired after June 30, 1975. | ||||||
| c | Add lines 10a and 10b. | ||||||
| 11 | Net income from unrelated business activities not included on line 10b, whether or not the business is regularly carried on. | ||||||
| 12 | Other income. Do not include gain or loss from the sale of capital assets (Explain in Part VI.) .. | ||||||
| 13 | Total support. (Add lines 9, 10c, 11, and 12.).. | ||||||
| Section A - Adjusted Net Income | (A) Prior Year |
(B) Current Year (optional) |
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| 1 | Net short-term capital gain | 1 | ||||
| 2 | Recoveries of prior-year distributions | 2 | ||||
| 3 | Other gross income (see instructions) | 3 | ||||
| 4 | Add lines 1 through 3 | 4 | ||||
| 5 | Depreciation and depletion | 5 | ||||
| 6 | Portion of operating expenses paid or incurred for production or collection of gross income or for management, conservation, or maintenance of property held for production of income (see instructions) | 6 | ||||
| 7 | Other expenses (see instructions) | 7 | ||||
| 8 | Adjusted Net Income (subtract lines 5, 6 and 7 from line 4) | 8 | ||||
| Section B - Minimum Asset Amount | (A) Prior Year |
(B) Current Year (optional) |
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| 1 | Aggregate fair market value of all non-exempt-use assets (see instructions for short tax year or assets held for part of year): | 1 | ||||
| a | Average monthly value of securities | 1a | ||||
| b | Average monthly cash balances | 1b | ||||
| c | Fair market value of other non-exempt-use assets | 1c | ||||
| d | Total (add lines 1a, 1b, and 1c) | 1d | ||||
| e |
Discount claimed for blockage or other factors (explain in detail in Part VI): |
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| 2 | Acquisition indebtedness applicable to non-exempt use assets | 2 | ||||
| 3 | Subtract line 2 from line 1d | 3 | ||||
| 4 | Cash deemed held for exempt use. Enter 0.015 of line 3 (for greater amount, see instructions). | 4 | ||||
| 5 | Net value of non-exempt-use assets (subtract line 4 from line 3) | 5 | ||||
| 6 | Multiply line 5 by 0.035 | 6 | ||||
| 7 | Recoveries of prior-year distributions | 7 | ||||
| 8 | Minimum Asset Amount (add line 7 to line 6) | 8 | ||||
| Section C - Distributable Amount | Current Year | |||||
| 1 | Adjusted net income for prior year (from Section A, line 8, Column A) | 1 | ||||
| 2 | Enter 85% of line 1 | 2 | ||||
| 3 | Minimum asset amount for prior year (from Section B, line 8, Column A) | 3 | ||||
| 4 | Enter greater of line 2 or line 3 | 4 | ||||
| 5 | Income tax imposed in prior year | 5 | ||||
| 6 | Distributable Amount. Subtract line 5 from line 4, unless subject to emergency temporary reduction (see instructions) | 6 | ||||
| Section D - Distributions | Current Year | |
|---|---|---|
| 1 Amounts paid to supported organizations to accomplish exempt purposes | 1 | |
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2
Amounts paid to perform activity that directly furthers exempt purposes of supported organizations, in excess of income from activity |
2 | |
| 3 Administrative expenses paid to accomplish exempt purposes of supported organizations | 3 | |
| 4 Amounts paid to acquire exempt-use assets | 4 | |
| 5 Qualified set-aside amounts (prior IRS approval required - provide details in Part VI) | 5 | |
| 6 Other distributions (describe in Part VI). See instructions | 6 | |
| 7Total annual distributions. Add lines 1 through 6. | 7 | |
|
8
Distributions to attentive supported organizations to which the organization is responsive (provide details in Part VI). See instructions |
8 | |
| 9 Distributable amount for 2023 from Section C, line 6 | 9 | |
| 10 Line 8 amount divided by Line 9 amount | 10 | |
| Section E - Distribution Allocations (see instructions) |
(i) Excess Distributions |
(ii) Underdistributions Pre-2023 |
(iii) Distributable Amount for 2023 |
|
|---|---|---|---|---|
| 1 Distributable amount for 2023 from Section C, line 6 | ||||
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2
Underdistributions, if any, for years prior to 2023 (reasonable cause required-- explain in Part VI).
See instructions. |
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| 3 Excess distributions carryover, if any, to 2023: | ||||
| a From 2018....... | ||||
| b From 2019....... | ||||
| c From 2020....... | ||||
| d From 2021....... | ||||
| e From 2022....... | ||||
| fTotal of lines 3a through e | ||||
| g Applied to underdistributions of prior years | ||||
| h Applied to 2023 distributable amount | ||||
|
i
Carryover from 2018 not applied (see instructions) |
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| j Remainder. Subtract lines 3g, 3h, and 3i from line 3f. | ||||
| 4Distributions for 2023 from Section D, line 7: | ||||
| $ | ||||
| a Applied to underdistributions of prior years | ||||
| b Applied to 2023 distributable amount | ||||
| c Remainder. Subtract lines 4a and 4b from line 4. | ||||
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5
Remaining underdistributions for years prior to 2023, if any. Subtract lines 3g and 4a from line 2. If the amount is greater than zero, explain in Part VI. See instructions. |
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6
Remaining underdistributions for 2023. Subtract lines 3h and 4b from line 1. If the amount is greater than zero, explain in Part VI. See instructions. |
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7 Excess distributions carryover to 2024. Add lines 3j and 4c. |
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| 8 Breakdown of line 7: | ||||
| a Excess from 2019..... | ||||
| b Excess from 2020..... | ||||
| c Excess from 2021..... | ||||
| d Excess from 2022..... | ||||
| e Excess from 2023..... | ||||
| Facts And Circumstances Test |
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| Return Reference | Explanation |
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| SCHEDULE A, PART I, LN 3: | GROUP HEALTH PLAN, INC. HAS OBTAINED TAX-EXEMPT STATUS AS AN ORGANIZATION WHOSE MAIN PURPOSE IS TO IMPROVE HEALTH AND WELL-BEING IN PARTNERSHIP WITH OUR MEMBERS, PATIENTS AND COMMUNITY. HOWEVER, GROUP HEALTH PLAN, INC. IS NOT REQUIRED TO BE LICENSED, REGISTERED, OR SIMILARLY RECOGNIZED BY THE STATE OF MINNESOTA AS A HOSPITAL AND IS NOT REQUIRED TO FILE SCHEDULE H. |
| Software ID: | |
| Software Version: |
| Return Reference | Explanation |
|---|---|
| FORM 990, PART III, LINE 4A - EXEMPT PURPOSE AND ACHIEVEMENTS | CORPORATE STRUCTURE, PURPOSE, GOVERNANCE GROUP HEALTH PLAN, INC. (GHI) IS A MINNESOTA NON-PROFIT CORPORATION AND LICENSED HEALTH MAINTENANCE ORGANIZATION (HMO) RECOGNIZED AS EXEMPT FROM FEDERAL INCOME TAX UNDER INTERNAL REVENUE CODE (IRC) SECTION 501(C)(3) AND PART OF THE HEALTHPARTNERS ORGANIZATION REFERRED TO COLLECTIVELY AS "HEALTHPARTNERS". HEALTHPARTNERS IS A NONPROFIT ORGANIZATION WITH A MISSION OF IMPROVING HEALTH AND WELL-BEING IN PARTNERSHIP WITH ITS PATIENTS, MEMBERS AND COMMUNITY. AN INTEGRATED SYSTEM OF CARE AND COVERAGE SINCE ITS FOUNDING IN 1957, HEALTHPARTNERS IS AN INTEGRATED HEALTH CARE ORGANIZATION, PROVIDING HEALTH CARE SERVICES AND HEALTH PLAN FINANCING AND ADMINISTRATION. HEALTHPARTNERS' MISSION IS TO IMPROVE HEALTH AND WELL-BEING IN PARTNERSHIP WITH OUR MEMBERS, PATIENTS, AND COMMUNITY. HEALTHPARTNERS SEEKS TO TRANSFORM HEALTH CARE THROUGH A RELENTLESS FOCUS ON THE TRIPLE AIM - PROVIDING EXCEPTIONAL EXPERIENCE FOR THE INDIVIDUAL, IMPROVING THE HEALTH OF THE POPULATION, AND MAINTAINING AFFORDABILITY. HEALTHPARTNERS, INC. (HPI) IS A MINNESOTA NONPROFIT CORPORATION AND LICENSED HEALTH MAINTENANCE ORGANIZATION (HMO) RECOGNIZED AS EXEMPT FROM FEDERAL INCOME TAX UNDER INTERNAL REVENUE CODE (IRC) SECTION 501(C)(4) AND IS THE PARENT ENTITY OF HEALTHPARTNERS ORGANIZATIONS REFERRED TO COLLECTIVELY AS "HEALTHPARTNERS". HEALTHPARTNERS INCLUDES AN ARRAY OF TAX-EXEMPT AND TAXABLE ORGANIZATIONS. HEALTHPARTNERS PROVIDES A FULL RANGE OF HEALTH CARE DELIVERY AND HEALTH PLAN SERVICES INCLUDING INSURANCE, PATIENT CARE, ADMINISTRATION AND HEALTH AND WELL-BEING PROGRAMS. HEALTHPARTNERS HEALTH PLANS SERVE MORE THAN 1.8 MILLION MEDICAL AND DENTAL MEMBERS NATIONWIDE. HEALTHPARTNERS MEDICAL CARE SYSTEM INCLUDES MORE THAN 2,000 EMPLOYED PHYSICIANS AND DENTISTS, EIGHT OWNED HOSPITALS WITH OVER 1,000 ACUTE CARE BEDS, OVER 100 PRIMARY AND SPECIALTY CARE MEDICAL FACILITIES AND DENTAL FACILITIES WITH PRACTICES IN MINNESOTA AND WESTERN WISCONSIN SERVING MORE THAN 1.34 MILLION PATIENTS. HEALTHPARTNERS HEALTH PLANS CONTRACT WITH OTHER PRIMARY AND SPECIALTY MEDICAL FACILITIES AND DENTAL FACILITIES, PHYSICIAN GROUPS, HOSPITALS, AND RELATED HEALTHCARE PROVIDERS TO SERVE PLAN MEMBERS. HEALTHPARTNERS ALSO PROVIDES MEDICAL EDUCATION AND TRAINING TO MEDICAL PROFESSIONALS AND CONDUCTS RESEARCH AND FUNDRAISING ACTIVITIES THAT SUPPORT THE HEALTH CARE DELIVERY SYSTEM. HEALTHPARTNERS COLLABORATES WITH OTHER PLANS, CARE PROVIDERS AND OTHER COMMUNITY AND BUSINESS ORGANIZATIONS IN THE REGION AND THROUGHOUT THE NATION TO INCREASE ACCESS, CREATE AND SHARE QUALITY MEASURES AND INITIATIVES, PARTICIPATE IN DEVELOPMENT OF PUBLIC POLICY, AND COLLABORATE IN IMPROVEMENTS THAT SUPPORT THE TRIPLE AIM. AMONG HEALTHPARTNERS' SIGNATURE INITIATIVES ARE TOTAL COST OF CARE MEASUREMENTS (A NATIONALLY RECOGNIZED METRIC, ENABLING MEASUREMENT AND INCENTIVES BASED ON COORDINATION AND EVIDENCE-BASED PRACTICES), MENTAL HEALTH (REDUCING STIGMA, AND ASSURING ACCESS TO HIGH QUALITY CARE IN THE MOST APPROPRIATE SETTINGS), CHILDREN'S HEALTH (IMPROVING CHILD HEALTH BY PROMOTING EARLY BRAIN DEVELOPMENT, PROVIDING FAMILY CENTERED CARE, AND STRENGTHENING COMMUNITIES), EQUITY, INCLUSION, AND ANTI-RACISM (ADDRESSING HEALTH EQUITY, ELIMINATING HEALTH CARE DISPARITIES, INCREASING DIVERSITY AND INCLUSION IN OUR WORKPLACES, BUILDING AN ANTI-RACIST CULTURE, AND DEEPENING OUR COLLECTIVE UNDERSTANDING OF CULTURAL HUMILITY) AND SUSTAINABILITY (ENERGY EFFICIENCY, WASTE REDUCTION, AND RESOURCE MANAGEMENT). A COMPLETE LISTING OF ALL ORGANIZATIONS WITHIN HEALTHPARTNERS, AND THE RELATIONSHIP BETWEEN THEM, CAN BE FOUND ON SCHEDULE R WITHIN THIS 990 RETURN. DETAILED INFORMATION ABOUT THE COMMUNITY BENEFIT ACTIVITIES AND ACCOMPLISHMENTS OF EACH TAX-EXEMPT ORGANIZATION CAN BE FOUND IN THE INDIVIDUAL FORM 990 RETURN FOR THAT ORGANIZATION. HEALTHPARTNERS IS DRIVING CHANGE THAT HELPS OUR MEMBERS AND PATIENTS LIVE HEALTHIER LIVES. HEALTHPARTNERS COLLABORATES WITH OTHER PLANS, CARE PROVIDERS AND OTHER COMMUNITY AND BUSINESS ORGANIZATIONS IN THE REGION AND THROUGHOUT THE NATION TO INCREASE ACCESS, CREATE AND SHARE QUALITY MEASURES AND INITIATIVES, PARTICIPATE IN DEVELOPMENT OF PUBLIC POLICY, AND COLLABORATE IN IMPROVEMENTS THAT SUPPORT THE TRIPLE AIM. AMONG HEALTHPARTNERS' SIGNATURE INITIATIVES CONTINUING IN 2023 ARE TOTAL COST OF CARE MEASUREMENTS (DEVELOPMENT OF A NATIONALLY RECOGNIZED METRIC, ENDORSED BY THE NATIONAL QUALITY FORUM, ENABLING MEASUREMENT AND INCENTIVES BASED ON COORDINATION AND EVIDENCE-BASED PRACTICES), MENTAL HEALTH (REDUCING STIGMA, AND ASSURING ACCESS TO HIGH QUALITY CARE IN THE MOST APPROPRIATE SETTINGS), CHILDREN'S HEALTH (IMPROVING CHILD HEALTH BY PROMOTING EARLY BRAIN DEVELOPMENT, PROVIDING FAMILY CENTERED CARE, AND STRENGTHENING COMMUNITIES), AND SUSTAINABILITY (ENERGY EFFICIENCY, WASTE REDUCTION, AND RESOURCE MANAGEMENT). HEALTHPARTNERS, INC. (HPI) IS THE PARENT ENTITY OF HEALTHPARTNERS AND IS A MINNESOTA NON-PROFIT CORPORATION AND LICENSED HEALTH MAINTENANCE ORGANIZATION (HMO) RECOGNIZED AS EXEMPT FROM FEDERAL INCOME TAX UNDER IRC SECTION 501(C)(4) AND IS THE SOLE CORPORATE MEMBER OF GHI. GHI IS COMMITTED TO IMPROVING THE HEALTH OF THE COMMUNITY BY PROVIDING PREPAID MEDICAL AND DENTAL CARE TO ITS ENROLLED MEMBERS AND MEDICAL AND DENTAL CARE TO FEE-FOR-SERVICE PATIENTS, INCREASING ACCESS TO AFFORDABLE MEDICAL AND DENTAL CARE IN THE COMMUNITY AND RAISING THE STANDARDS OF MEDICAL AND DENTAL CARE IN THE COMMUNITY. THE GHI STAFF MODEL HMO COMBINES FINANCING AND HEALTH CARE SERVICES FOR THE PURPOSE OF IMPROVING THE HEALTH OF ITS MEMBERS AND PATIENTS. PEOPLE WHO ENROLL IN A GHI MANAGED CARE PRODUCT RECEIVE A FULL RANGE OF PREPAID HEALTH CARE SERVICES, INCLUDING PROFESSIONAL CARE IN HOSPITALS, PHYSICIAN SERVICES, IMAGING AND LABORATORY SERVICES, VARIOUS THERAPIES, PREVENTIVE SERVICES, HEALTH EDUCATION AND CERTAIN PRESCRIPTION DRUGS. ADDITIONALLY, GHI'S EMPLOYED AND CONTRACTED PHYSICIANS PROVIDE A SUBSTANTIAL AMOUNT OF HEALTH CARE SERVICES TO A WIDE ARRAY OF PATIENTS WHO ARE NOT ENROLLED IN GHI'S MANAGED CARE PRODUCTS, SOME OF WHOM ARE UNINSURED OR UNDERINSURED. GHI ALSO OPERATES A MEDICARE-CERTIFIED AND MINNESOTA-LICENSED HOSPICE PROGRAM FOR PATIENTS WITH A TERMINAL DIAGNOSIS OF SIX MONTHS OR LESS. HEALTHPARTNERS OPERATES A PATIENT COUNCIL THAT GIVES MEMBERS AND PATIENTS A FORUM TO PROVIDE INPUT TO IMPROVE HEALTHPARTNERS PROGRAMS AND SERVICES. THE PATIENT COUNCIL IS MADE UP OF A GROUP OF 15 HEALTH PLAN MEMBERS WHO MEET TEN TIMES ANNUALLY AND PROVIDE FEEDBACK ON A VARIETY OF HEALTH CARE TOPICS. THIS FEEDBACK IS INCORPORATED IN THE DESIGN AND PLANNING OF PROGRAMS AND SERVICES. HEALTHPARTNERS MEDICAL GROUP (HPMG) & HEALTHPARTNERS DENTAL GROUP (HPDG) GHI PROVIDES COVERAGE TO MEMBERS AND SERVICES TO PATIENTS THROUGH A BROAD NETWORK OF HOSPITALS AND CLINICS, INCLUDING THOSE STAFFED BY GHI EMPLOYED PHYSICIANS. GHI'S EMPLOYED PHYSICIANS AND DENTISTS ARE KNOWN AS HEALTHPARTNERS MEDICAL GROUP (HPMG) AND HEALTHPARTNERS DENTAL GROUP (HPDG) RESPECTIVELY. HPMG IS ONE OF MINNESOTA'S LARGEST MEDICAL GROUPS. HPMG EMPLOYS APPROXIMATELY 600 FULL TIME EQUIVALENT PHYSICIANS. HPMG PHYSICIANS PRACTICE IN MORE THAN 36 MEDICAL AND SURGICAL SPECIALTIES. FOR MORE THAN 46 YEARS, HPDG HAS BEEN RECOGNIZED AS A LEADER IN INNOVATIVE DENTISTRY. HPDG OWNS AND OPERATES 20 DENTAL CLINICS AND A DENTAL SPECIALTY CLINIC WITH APPROXIMATELY 75 DENTISTS AND CONTRACTS WITH AN ADDITIONAL 2,200 PLUS DENTISTS IN THE HEALTHPARTNERS DENTAL NETWORK TO PROVIDE DENTAL CARE. HPDG DENTAL CLINICS OFFER A WIDE RANGE OF INDIVIDUALIZED, INNOVATIVE SERVICES FROM BASIC PREVENTIVE DENTISTRY TO HIGHLY SPECIALIZED CARE, INCLUDING SPECIALISTS IN ORTHODONTICS, ORAL SURGERY, PERIODONTICS, PROSTHODONTICS AND PEDIATRIC DENTISTRY. HPDG IS A CRITICAL ACCESS PROVIDER OF DENTAL SERVICES; THAT MEANS THAT A SIGNIFICANT NUMBER OF ITS PATIENTS ARE ENROLLED IN A GOVERNMENT PROGRAM. HPDG HAS THE LARGEST NUMBER OF GOVERNMENT PROGRAM DENTAL PATIENTS IN THE STATE. HPDG REMAINS COMMITTED TO FINDING THE MOST EFFECTIVE WAYS TO IMPROVE OUR PATIENTS' DENTAL HEALTH AND IS ONE OF THE FEW DENTAL PRACTICES THAT CONDUCTS A RISK ASSESSMENT FOR PATIENTS, WHICH ALLOWS US TO CREATE AN INDIVIDUALIZED PROGRAM OF TRUE PREVENTIVE DENTAL CARE BASED ON PATIENT NEEDS AND DESIRES. |
| PART III, CONT. | OUR HEALTHPARTNERS MIDWAY DENTAL CLINIC IS THE SITE OF OUR NEWLY CREATED ADVANCED EDUCATION IN GENERAL DENTISTRY (AEGD) RESIDENCY AND FEATURES SIX DENTAL RESIDENTS. THE CLINIC FOCUSES ON SERVING PATIENTS ENROLLED IN MINNESOTA PUBLIC PROGRAMS. THIS CLINIC PROVIDES INTERPRETER SERVICES AND SAME-DAY ACCESS TO URGENT CARE AND APPOINTMENTS. THIS MODEL OF CARE HAS BEEN ADOPTED BY THE MINNESOTA LEGISLATURE'S "DENTAL ACCESS ADVISORY COMMITTEE AND WAS IMPLEMENTED AT OTHER CLINICS IN THE STATE. IN ADDITION TO PROVIDING CARE TO PERSONS ENROLLED IN GHI'S HMO PRODUCTS, HPMG AND HPDG WORK TOGETHER TO IMPROVE THE HEALTH OF THE COMMUNITY BY PROVIDING MEDICAL AND DENTAL CARE TO A GROWING NUMBER OF PATIENTS WHO ARE MEMBERS OF HPI, HEALTHPARTNERS INSURANCE COMPANY (HPIC), HEALTHPARTNERS ADMINISTRATORS, INC. (HPAI), UNRELATED MANAGED CARE ORGANIZATIONS, INSURED BY COMMERCIAL PAYERS, SELF-PAY PATIENTS AND/OR CHARITY CARE PATIENTS. HPMG AND HPDG FOCUS THEIR EFFORTS ON COMPASSIONATE, PATIENT-CENTERED CARE, RANGING FROM PREVENTIVE CARE TO MANAGEMENT OF PATIENTS WITH ACUTE AND/OR CHRONIC CONDITIONS. BENEFIT TO THE COMMUNITY: MEMBERSHIP GHI MEMBERS RECEIVE A FULL RANGE OF PREPAID HEALTH CARE SERVICES, INCLUDING PROFESSIONAL CARE IN HOSPITALS AND PHYSICIAN OFFICES, IMAGING AND LABORATORY SERVICES, VARIOUS THERAPIES, PREVENTIVE SERVICES, HEALTH EDUCATION, AND CERTAIN PRESCRIPTION DRUGS. GHI PROVIDES THESE SERVICES TO ITS MEMBERS AND PATIENTS THROUGH A BROAD NETWORK OF PHYSICIANS AND HOSPITALS. THIS NETWORK INCLUDES CLINICS STAFFED BY GHI- AND PARK NICOLLET CLINIC (PNC)- EMPLOYED PHYSICIANS AND EIGHT HEALTHPARTNERS HOSPITALS: REGIONS HOSPITAL (REGIONS), A LEVEL I ADULT AND PEDIATRIC TRAUMA CENTER IN ST. PAUL, MINNESOTA; WESTFIELDS HOSPITAL, A CRITICAL ACCESS HOSPITAL IN NEW RICHMOND, WISCONSIN; HUDSON HOSPITAL, A CRITICAL ACCESS HOSPITAL IN HUDSON, WISCONSIN; AMERY REGIONAL MEDICAL CENTER, A CRITICAL ACCESS HOSPITAL IN AMERY, WISCONSIN; LAKEVIEW MEMORIAL HOSPITAL ASSOCIATION (LAKEVIEW HOSPITAL), A COMMUNITY HOSPITAL IN STILLWATER, MINNESOTA; PARK NICOLLET METHODIST HOSPITAL, A LEADER IN CANCER, CARDIOVASCULAR AND MATERNITY CARE IN ST. LOUIS PARK, MINNESOTA; HUTCHINSON HEALTH, A COMMUNITY HOSPITAL IN HUTCHINSON, MINNESOTA; AND OLIVIA HOSPITAL & CLINIC, A COMMUNITY HOSPITAL IN OLIVIA, MINNESOTA. IN ADDITION, GHI'S MEMBERS RECEIVE HEALTH CARE SERVICES THROUGH HEALTHPARTNERS' EXTENSIVE NETWORK OF OWNED AND CONTRACTED MEDICAL AND DENTAL PROVIDERS, INCLUDING OVER 100 MULTI-SPECIALTY CLINICS OWNED AND OPERATED BY GHI, KNOWN AS THE HPMG CLINICS, THE PNC CLINICS, AND THE STILLWATER MEDICAL GROUP CLINICS. HPI, GHI AND HPIC PROVIDE COMMERCIAL GROUP, COMMERCIAL INDIVIDUAL, MEDICARE, AND MEDICAID MANAGED CARE PRODUCTS TO THEIR MEMBERS. IN 2023, THESE ORGANIZATIONS PROVIDED COMPREHENSIVE, PREPAID HEALTH CARE SERVICES TO 1,056,344 MEMBERS FOR MEDICAL PRODUCTS. THESE MEMBERS FIT WITHIN THE FOLLOWING CATEGORIES: 250,952 FULLY INSURED COMMERCIAL GROUP MEDICAL MEMBERS; 12,823 FULLY INSURED HPUPH; 422,214 SELF-INSURED COMMERCIAL GROUP HPAI; 44,625 SELF-INSURED COMMERCIAL GROUP - HPUPH; 53,269 INDIVIDUAL; 52,620 MEDICARE; 10,286 MEDICARE HPUPH; AND 209,655 MEDICAID/MSHO. TOTAL MEMBERSHIP WITH DENTAL PRODUCTS INCLUDES 618,092. THESE MEMBERS FALL INTO THE FOLLOWING CATEGORIES: 175,810 FULLY-INSURED COMMERCIAL GROUP; 216,769 SELF-INSURED COMMERCIAL GROUP HPAI; 10,626 INDIVIDUAL; 5,366 MEDICARE; 209K521 MEDICAID AND MSHO. IN ADDITION TO PROVIDING DIRECT CARE TO PERSONS ENROLLED IN GHI'S HMO PRODUCTS, HPMG PHYSICIANS SERVE PATIENTS WHO ARE UNINSURED AND UNABLE TO PAY FOR CARE. GHI EMPLOYS FINANCIAL COUNSELORS WHO PROVIDE PATIENTS WITH OPTIONS WHEN THEY ARE UNINSURED OR UNDERINSURED. FINANCIAL COUNSELORS LINK PATIENTS TO COMMUNITY RESOURCES, PROVIDE INFORMATION AND ASSISTANCE ON HPMG'S FINANCIAL ASSISTANCE PROGRAM AND ASSISTANCE WITH APPLYING FOR MINNESOTA HEALTH CARE PROGRAMS THROUGH THE MINNESOTA DEPARTMENT OF HUMAN SERVICES. GHI ALSO HELPS PATIENTS WHO ARE UNABLE TO PAY FOR PRESCRIPTION DRUGS OR DO NOT HAVE PRESCRIPTION INSURANCE COVERAGE BY PROVIDING ASSISTANCE THROUGH THE MENTAL HEALTH DRUG ASSISTANCE PROGRAM (MDHAP), WHICH PROVIDES MEDICATIONS TO MEDICAL ASSISTANCE PATIENTS. HEALTHPARTNERS CENTER FOR INTERNATIONAL HEALTH (CIH) HEALTHPARTNERS CENTER FOR INTERNATIONAL HEALTH CLINIC (CIH) PRIMARILY FOCUSES ON CULTURALLY COMPETENT CARE FOR FOREIGN-BORNE INDIVIDUALS. THIS INCLUDES PRIMARY CARE AS WELL AS SPECIALIZED CARE, SUCH AS NEW ARRIVAL SCREENINGS AND IMMIGRATION PHYSICALS. CIH WAS ESTABLISHED IN 1980 IN RESPONSE TO THE INFLUX OF SOUTHEAST ASIANS TO MINNESOTA AFTER THE END OF THE VIETNAM WAR. INITIALLY CALLED THE HMONG CLINIC, OR THE SOUTHEAST ASIAN CLINIC, THE CLINIC NOW SEES MANY MORE KAREN, NEPALI, SOMALI, AND AFGHANI PATIENTS AS IMMIGRATION TRENDS CHANGE MINNESOTA'S DEMOGRAPHICS. THE INTERNATIONAL MENTAL HEALTH PROGRAM WAS ESTABLISHED IN 1984, OFFERING PSYCHIATRY, PSYCHOLOGY AND GROUP THERAPY. CIH ALSO EMPLOYS A FULL-TIME SOCIAL WORKER AND OFFERS ONSITE INTERPRETERS FOR OVER 10 LANGUAGES AND INTERPRETERS VIA PHONE FOR VIRTUALLY ANY LANGUAGE. THE BILINGUAL STAFF PROVIDES CULTURALLY COMPETENT HEALTH CARE TO ALL PATIENTS. HEALTH PROFESSIONAL EDUCATION HEALTHPARTNERS IS COMMITTED TO CREATING AND MAINTAINING AN EDUCATION SYSTEM THAT PROVIDES RICH TRAINING EXPERIENCES IN WHICH STUDENTS CAN CONTRIBUTE TO THE CARE OF PATIENTS AND THE COMMUNITY. OUR COMMITMENT TO BEING A PLACE OF LEARNING IS DEMONSTRATED BY THE DEPTH AND BREADTH OF THE TRAINING WE PROVIDE THROUGH 3,500+ STUDENT ROTATIONS COMPLETED IN 60+ UNIQUE LEARNING EXPERIENCES. OUR 160+ SCHOOL PARTNERS RELY ON OUR HANDS-ON CLINICAL TRAINING AND SIMULATION TO MEET THEIR PROGRAM REQUIREMENTS. OUR COLLABORATION IS ESSENTIAL TO ENSURE WE HAVE ADEQUATE NUMBERS OF PEOPLE READY TO DELIVER QUALITY CARE. FOR A FULL REPORT ON HEALTHPARTNERS INSTITUTE'S (INSTITUTE) 2023 ACTIVITIES, PLEASE SEE THE INSTITUTE'S FORM 990 RETURN. RESEARCH RESEARCH AT THE INSTITUTE IS DEDICATED TO IMPROVING HEALTH AND WELL-BEING FOR PATIENTS, MEMBERS AND THE COMMUNITY. IN 2023, INSTITUTE RESEARCHERS DISSEMINATED THE RESULTS OF THEIR RESEARCH BY PUBLISHING 394 ARTICLES, BOOKS AND BOOK CHAPTERS AND BY GIVING PAPER AND POSTER PRESENTATIONS AT NATIONAL AND INTERNATIONAL CONFERENCES. FOR A FULL REPORT ON THE INSTITUTE'S 2023 RESEARCH, PLEASE SEE THE INSTITUTE'S FORM 990 RETURN. HOSPICE AND PALLIATIVE CARE (HPC) GHI ALSO OPERATES HEALTHPARTNERS HOSPICE AND PALLIATIVE CARE (HPC), A COMPREHENSIVE CARE PROGRAM FOR PATIENTS WITH A TERMINAL DIAGNOSIS OF SIX MONTHS OR LESS. HPC IS MEDICARE-CERTIFIED AND LICENSED BY THE STATE OF MINNESOTA. WITH AN EMPHASIS ON ENABLING PATIENTS TO REMAIN IN THEIR HOMES FOR AS LONG AS POSSIBLE, HOSPICE TEAMS INCLUDE SPECIALLY TRAINED HPMG PHYSICIANS AND NURSES, SOCIAL WORKERS, HOME HEALTH AIDES, VOLUNTEERS, CHAPLAINS AND COUNSELORS WHO TOGETHER PROVIDE, EMOTIONAL, SPIRITUAL AND MEDICAL SUPPORT. HEALTHPARTNERS SPECIALTY CENTER THE HEALTHPARTNERS SPECIALTY CENTER IS COMPRISED OF TWO BUILDINGS - 401 PHALEN BOULEVARD AND 435 PHALEN BOULEVARD - AND CONTAINS HPMG CLINICS AND REGIONS HOSPITAL DEPARTMENTS AND SERVICES. THE LOCATIONS FEATURE MORE THAN 25 SPECIALTIES. WITHIN WALKING DISTANCE, A THIRD FACILITY, THE NEUROSCIENCE CENTER, OFFERS COMPREHENSIVE NEUROSCIENCE SPECIALTIES ALONG WITH RESEARCH, REHABILITATION AND ANCILLARY SUPPORT SERVICES. COMMUNITY BUILDING ACTIVITIES TOTAL COST OF CARE TOTAL COST OF CARE (TCOC), IS A METHOD OF MEASURING HEALTH CARE AFFORDABILITY. TCOC MEASURES ARE POWERFUL ANALYTICAL TOOLS FOR HEALTH PLANS, PROVIDERS, MEDICAL GROUPS, GOVERNMENT AGENCIES, EMPLOYERS AND OTHERS WITH A STAKE IN REDUCING HEALTH CARE COST TRENDS. THEY CAN HELP PINPOINT WAYS TO MAKE HEALTH CARE MORE AFFORDABLE WITHOUT SACRIFICING QUALITY OR EXPERIENCE. MANY ORGANIZATIONS HAVE EXPERIMENTED WITH TCOC MODELS IN RECENT YEARS. |
| PART III, CONT. | HEALTHPARTNERS' TOTAL COST OF CARE AND RESOURCE USE (TCOC) FRAMEWORK ADDRESSES ONE OF THE MOST FUNDAMENTAL PROBLEMS RELATED TO POPULATION HEALTH: RISING HEALTH CARE COSTS. HEALTHPARTNERS HAS DEVELOPED A TCOC MODEL THAT IS UNIQUE IN A SIGNIFICANT WAY. IT IS A FULL-POPULATION, PERSON-CENTERED MEASUREMENT TOOL THAT ACCOUNTS FOR 100 PERCENT OF THE CARE PROVIDED TO A PATIENT. ADDITIONALLY, IT SUPPLIES A REPORTING SUITE TO SUPPORT MULTIPLE LEVELS OF ANALYSIS, CONSIDERING THE COST OF CARE PROVIDED TO A PATIENT (OR "TOTAL COST INDEX"), AND INCORPORATES AN INNOVATIVE APPROACH TO MEASURING RESOURCES USED IN PROVIDING THAT CARE (OR "TOTAL RESOURCE USE INDEX"). WHEN USED IN COMBINATION, THESE MEASURES YIELD MORE COMPREHENSIVE, REVEALING AND ACTIONABLE RESULTS THAN COST MEASURES ALONE. USING THIS SYSTEM, WHICH HAS BEEN MORE THAN A DECADE IN DEVELOPMENT AND STAGED-IN USE, HEALTHPARTNERS HAS OUTPERFORMED MINNESOTA, REGIONAL AND NATIONAL RISK-ADJUSTED COST OF CARE BENCHMARKS FOR MANY YEARS. HEALTHPARTNERS FINANCIALLY INCENTS PROVIDERS THROUGH ITS TCOC PROGRAM TO ACHIEVE THE BEST OUTCOMES FOR THE POPULATION THEY SERVE BY IMPROVING THE HEALTH OF THE POPULATION, ENHANCING THE PATIENTS EXPERIENCE AND MAKING HEALTH CARE MORE AFFORDABLE. HEALTHPARTNERS HAS BEEN DEVELOPING HEALTH CARE COST OF CARE AND RESOURCE USE MEASURES SINCE 1995. IN 2021, THE MEASUREMENT SUITE WAS RE-ENDORSED BY THE NATIONAL QUALITY FORUM. BY PARTNERING WITH PROVIDERS, MEMBERS, PURCHASERS AND THE COMMUNITY, HEALTHPARTNERS HAS BEEN ABLE TO ACHIEVE TOTAL HEALTH CARE COSTS THAT ARE 10% LOWER THAN THE MINNESOTA BENCHMARK, 9% LOWER THAN THE WISCONSIN BENCHMARK, AND 7% LOWER THAN THE REGIONAL BENCHMARK, ACCORDING TO A COMPARISON BY IBM WATSON HEALTH OF HEALTHPARTNERS' ILLNESS BURDEN-ADJUSTED TOTAL COST OF CARE RESULTS TO IBM WATSON HEALTH'S BENCHMARKS, WHICH CONSISTS OF 17 MILLION COMMERCIAL MEMBERS. HEALTHPARTNERS TCOC METHODOLOGY WAS THE FIRST FULL-POPULATION TCOC MEASUREMENT APPROACH ENDORSED BY THE NATIONAL QUALITY FORUM. HEALTHPARTNERS LICENSES THE TOTAL COST OF CARE AND RESOURCE USE FRAMEWORK TO HEALTH SYSTEMS ACROSS THE COUNTRY FREE OF CHARGE. HEALTHPARTNERS AND PARK NICOLLET ARE AMONG THE TOP-PERFORMING MEDICAL GROUPS IN THE STATE, ACCORDING TO THE MOST RECENT HEALTH CARE QUALITY REPORT FROM MINNESOTA COMMUNITY MEASUREMENT. OUR ORGANIZATION PROVIDED CARE SIGNIFICANTLY ABOVE THE STATEWIDE AVERAGE IN MORE QUALITY MEASURES THAN ANY OTHER HEALTH SYSTEM IN THE STATE, AND WE ALSO ACHIEVED LOWER THAN AVERAGE TOTAL COST OF CARE. PATIENTS NEED HEALTH CARE QUALITY AND AFFORDABILITY TO GO HAND IN HAND, AND THIS REPORT DEMONSTRATED THAT HEALTH SYSTEMS CAN ACHIEVE BOTH. COMMUNITY COLLABORATION TO GAIN INSIGHTS AND ENGAGE COMMUNITY COMMUNITY HEALTH NEEDS ASSESSMENT: ALL EIGHT HOSPITALS WITHIN THE HEALTHPARTNERS ORGANIZATION PARTNERED WITH THE COMMUNITY IN WHICH IT IS EMBEDDED TO CONDUCT A COMPREHENSIVE COMMUNITY HEALTH NEEDS ASSESSMENT (CHNA). THE CHNA IS COMPLETED EVERY THREE YEARS, AND THE LAST CHNA WAS CONDUCTED IN 2021. THE CHNA PROCESS IS DESIGNED TO IDENTIFY AND PRIORITIZE THE HEALTH NEEDS OF THE COMMUNITY THAT THE HOSPITAL SERVES AS WELL AS TO IDENTIFY RESOURCES TO ADDRESS THOSE NEEDS. THIS PROCESS IS AN ESSENTIAL COMPONENT IN ACHIEVING THE HEALTHPARTNERS MISSION: TO IMPROVE HEALTH AND WELL-BEING IN PARTNERSHIP WITH OUR MEMBERS, PATIENTS, AND COMMUNITY. MULTIPLE DATA SOURCES WERE USED INCLUDING HEALTHPARTNERS PATIENT AND MEMBER-REPORTED DATA, AND PUBLICLY AVAILABLE DATA DESCRIBING BOTH DEMOGRAPHIC CHARACTERISTICS AND HEALTH AND WELLBEING OUTCOMES. DURING THE PROCESS, WE ENGAGED COMMUNITY MEMBERS AND PUBLIC HEALTH, HOSTED 41 COMMUNITY CONVERSATIONS, AND SURVEYED 444 OF OUR OWN CLINICIANS TO MORE DEEPLY UNDERSTAND HOW WE MIGHT IMPACT THE HEALTH OF OUR COMMUNITY. COMMUNITY BENEFIT OPERATIONS: THE TOP PRIORITIES WERE REVIEWED WITHIN THE CONTEXT OF COVID-19 IMPACT AND STRUCTURAL RACISM. AND ALL PRIORITIES WERE DETERMINED TO BE INTERTWINED AND COLLECTIVELY IMPACT OUR COMMUNITIES. PRIORITIES WERE THEN RANKED TO DEFINE THE TOP FIVE NEEDS ACROSS THE COMMUNITIES THAT HEALTHPARTNERS SERVES. 1. MENTAL HEALTH AND WELL-BEING IS THE INTERCONNECTION BETWEEN MENTAL ILLNESS AND THE ASSOCIATED STIGMA, SOCIAL CONNECTEDNESS, RESILIENCY, AND OVERALL MENTAL, SOCIAL AND EMOTIONAL WELL-BEING. 2. ACCESS TO HEALTH REFERS TO THE SOCIAL AND ENVIRONMENTAL CONDITIONS AND UNMET SOCIAL NEEDS THAT DIRECTLY AND INDIRECTLY AFFECT PEOPLE'S HEALTH AND WELL-BEING SUCH AS HOUSING, INCOME, FOOD SECURITY, TRANSPORTATION, EMPLOYMENT, EDUCATION, CLEAN AND SUSTAINABLE ENVIRONMENT AND MORE. 3. ACCESS TO CARE MEANS HAVING EQUITABLE ACCESS TO APPROPRIATE, CONVENIENT, AFFORDABLE AND CULTURALLY RESPONSIVE, TRAUMA INFORMED HEALTH CARE. THIS INCLUDES FACTORS SUCH AS PROXIMITY TO CARE, DIVERSITY TRAINING FOR STAFF, DIVERSE BACKGROUNDS OF PROVIDERS, COST OF CARE, INSURANCE COVERAGE, MEDICAL TRANSPORTATION AND CARE COORDINATION WITHIN THE HEALTH CARE SYSTEM. 4. NUTRITION & PHYSICAL ACTIVITY MEANS EQUITABLE ACCESS TO NUTRITION, PHYSICAL ACTIVITY AND HEALTHY SUPPORTIVE ENVIRONMENTS FOR FAMILIES AND COMMUNITIES. 5. SUBSTANCE USE COVERS SUBSTANCE ABUSE AND ADDICTION, WHICH ARE THE USE OF SUBSTANCES INCLUDING ALCOHOL, TOBACCO AND E-CIGARETTES, PRESCRIPTION DRUGS, OPIOIDS AND OTHER DRUGS IN A MANNER THAT IS HARMFUL TO HEALTH AND WELL-BEING AND CAUSES PROBLEMS OR DISTRESS THAT AFFECT DAILY LIFE. HEALTHY CHILDREN AND MATERNAL HEALTH -LITTLE MOMENTS COUNT: LMC IS A GROWING SOCIAL MOVEMENT SEEKING TO INCREASE AWARENESS OF THE IMPORTANCE AND INCREASE PARENT AND CAREGIVER BEHAVIORS OF TALKING, PLAYING, READING, SINGING AND STORYTELLING WITH CHILDREN, IN THE FIRST 1,000 DAYS OF LIFE (0-3 YEARS OLD). LMC ACHIEVES THIS THROUGH COLLECTIVE IMPACT PARTNERSHIP WITH OVER 85 CROSS-SECTOR ORGANIZATIONS, INCLUDING EARLY CHILDHOOD, HEALTHCARE, NON-PROFIT COMMUNITY AND CULTURAL, FAITH COMMUNITY, MEDIA, GOVERNMENTAL AND OTHER PRIVATE SECTOR ORGANIZATIONS. LMC PARTNERS WORK TOGETHER TO MAGNIFY KEY FAMILY SUPPORT RESOURCES AND OPPORTUNITIES, AS WELL AS IDENTIFY GAPS TO ADDRESS THROUGH COLLECTIVE IMPACT STRATEGIES. IN 2023, LMC REACHED MINNESOTA AND WESTERN WISCONSIN FAMILIES AND PROFESSIONALS THROUGH: - OVER 14 MILLION MN PUBLIC RADIO (MPR) RADIO AND DIGITAL PUBLIC SERVICE ANNOUNCEMENTS (PSAS). - OVER 90,000 PRINT, 525,000 RADIO AND 182,000 DIGITAL CULTURAL COMMUNITY MEDIA IMPRESSIONS WITHIN LATINX, HMONG, SOMALI, AFRICAN AMERICAN AND INDIGENOUS COMMUNITIES THROUGH STRATEGIC TRUSTED COMMUNITY MEDIA AND SOCIAL MEDIA PARTNERSHIPS. - REACHING APPROXIMATELY 25,000 COMMUNITY EVENT IMPRESSIONS THROUGH LARGE EVENTS LIKE THE MINNESOTA STATE FAIR AND SMALLER COMMUNITY OUTREACH EFFORTS, LIKE THE AFRICAN AMERICAN BABIES COALITION NORTH MINNEAPOLIS COMMUNITY BABY SHOWER. - OVER 1,000 VIEWS OF THE LMC ANNUAL CONFERENCE FEATURING THE KEYNOTE SPEAKER, EXECUTIVE DIRECTOR OF THE MN ASSOCIATION FOR CHILDREN'S MENTAL HEALTH (MACMH) BRANDON JONES, ON "CHILDHOOD TRAUMA AND POST-TRAUMATIC GROWTH." - OVER 150,000 FAMILIES RECEIVING REACH OUT & READ EARLY BRAIN DEVELOPMENT EDUCATION AND OVER 215,000 CHILDREN'S BOOKS AT WELL CHILD VISITS ACROSS 10 HEALTH CARE SYSTEMS. - OVER 1,100 FAMILY LMC LEARN SURVEY RESPONSES FROM AFRICAN AMERICAN, LATINX, HMONG, SOMALI, INDIGENOUS AND MEDICAID-INSURED COMMUNITIES, SHOWING COMMUNITY-SPECIFIC ASSETS AND NEEDS TO HELP GUIDE LMC STRATEGY IN THE FUTURE. EACH COMMUNITY'S RESULTS ARE REVIEWED BY THE CULTURAL COMMUNITY AND COLLABORATIVE AND/OR SUPPORTIVE COMMUNITY-LED NEXT STEPS ARE CO-PLANNED TO ADDRESS ANY DISPARITIES. - OVER 7,000 FAMILIES REACHED THROUGH THE LMC FAMILY BIRTH CENTER PROGRAM INTRODUCING LMC RESOURCES TO NEW PARENTS DELIVERING AT FIVE MINNESOTA FAMILY BIRTH CENTERS. - IN PARTNERSHIP WITH THE ITASCA PROJECT, NEW AND ENHANCED EMPLOYER COMMUNICATION CAMPAIGN AND FAMILY SUPPORT BEST PRACTICES AND POLICY EXAMPLES TOOLS. -CHILDREN'S HEALTH COUNCIL: IT'S CLEAR THAT THERE IS A STRONG LINK BETWEEN HEALTH AND WELL-BEING EARLY IN LIFE, AND HEALTH AND WELL-BEING LATER IN LIFE. HEALTHPARTNERS IS WORKING TO IMPROVE THE HEALTH AND WELL-BEING OF CHILDREN AND THEIR FAMILIES BY CONCENTRATING ON AREAS OF FOCUS KNOWN AS OUR CHILDREN'S HEALTH COUNCIL (PREVIOUSLY KNOWN AS INITIATIVE). THE FOUR MAIN GUIDING PRINCIPLES OF THE INITIATIVE ARE: PROMOTE EARLY BRAIN DEVELOPMENT, PROVIDE FAMILY CENTERED CARE, STRENGTHEN OUR COMMUNITIES AND ELIMINATE DISPARITIES IN MATERNAL, INFANT AND PEDIATRIC HEALTH. IN 2023, OUR AREAS OF FOCUS INCLUDE: EARLY BRAIN DEVELOPMENT, ADOLESCENT HEALTH, PEDIATRIC, ADOLESCENT, AND MATERNAL MENTAL HEALTH ACCESS AND OUTCOMES, HEALTHY BEGINNINGS (MATERNAL AND NEWBORN CARE), AND LACTATION. THROUGH THIS INVESTMENT, WE'RE HELPING LAY A FOUNDATION THAT WILL BENEFIT GENERATIONS TO COME. |
| PART III, CONT. | -REACH OUT AND READ AND EARLY BRAIN DEVELOPMENT MESSAGING: REACH OUT AND READ REACHES CHILDREN FROM 6 MONTHS TO AGE FIVE. AT THE BEGINNING OF EVERY VISIT, A CHILD'S HEALTH CARE PROVIDER WILL GIVE THE CHILD AN AGE AND LANGUAGE APPROPRIATE BOOK TO SHARE WITH THEIR FAMILY. THE PROVIDER USES THIS OPPORTUNITY TO GAUGE THE CHILD'S EARLY DEVELOPMENT AND GIVE THE PARENTS OR CAREGIVERS GUIDANCE ON HOW LANGUAGE-RICH INTERACTIONS, SUCH AS READING, SINGING, AND PLAYING TOGETHER, HELP A CHILD LEARN AND GROW HEALTHILY. IN EFFORTS TO START THIS MESSAGING EARLY ON, WE ADDED A BLACK AND WHITE BOOK TO THE 32-WEEK PRENATAL VISIT AND EXPLAIN TO FAMILIES THAT THERE ARE BENEFITS OF TALKING, READING, AND SINGING TO THEIR BABY STILL IN THE WOMB. EACH YEAR, THIS PROGRAM HANDS OUT APPROXIMATELY 95,000 BOOKS BETWEEN OUR WELL CHILD CHECKS AND PRENATAL VISITS AND OFFERS BOOKS IN OVER 12 DIFFERENT LANGUAGES. -WELL CHILD AND CHILDHOOD IMMUNIZATION OUTREACH: DURING THE PANDEMIC, WE SAW DECLINES IN MANY PREVENTIVE CARE MEASURES INCLUDING WELL CHILD VISITS AND CHILDHOOD IMMUNIZATIONS. DELAYS IN IMMUNIZATIONS PUT CHILDREN AT INCREASED RISK FOR MANY PREVENTABLE DISEASES, AND LACK OF WELL CARE CAN DELAY IDENTIFICATION OF DEVELOPMENTAL DELAYS OR OTHER HEALTH CONCERNS. OUR MEDICAID MEMBERSHIP HAD THE LOWEST UTILIZATION OF THESE HEALTH CARE SERVICES ACROSS OUR MEMBERSHIP. HEALTHPARTNERS UTILIZED INFORMATION FROM OUR CARE GROUP AND CLAIMS TO IDENTIFY 10,000 MEMBERS UP TO 18 YEARS OLD WHO NEEDED IMMUNIZATIONS, WELL-CHILD CARE OR BOTH. WE WORKED WITH WELLSHARE INTERNATIONAL, A LOCAL COMMUNITY HEALTH WORKER ORGANIZATION, TO CONDUCT OUTREACH TO THESE MEMBERS TO EDUCATE ON THE IMPORTANCE OF PREVENTIVE CARE, ENCOURAGE VISITS TO THEIR CLINICIAN AND HELP IN SCHEDULING THESE VISITS. WELLSHARE HAS A ROSTER OF COMMUNITY HEALTH WORKERS (CHW) FROM THE COMMUNITY AND WERE ABLE TO MAKE CALLS IN MEMBERS' NATIVE LANGUAGES WHEN POSSIBLE OR UTILIZE AN INTERPRETER WHEN NEEDED. CALLS WERE MADE TO MEMBERS BEGINNING IN OCTOBER AND CONTINUE INTO 2023. AS OF THE END OF THE PROJECT IN APRIL 2023, 77% OF THE MEMBERS ON THE LIST HAD BEEN CONTACTED AT LEAST ONCE. CHWS WERE ABLE TO SUCCESSFULLY ENGAGE 23% OF THE MEMBERS ON THE OUTREACH LISTS. REASONS FOR NOT REACHING INCLUDED DISCONNECTED OR WRONG PHONE NUMBERS, MESSAGES LEFT BUT NOT RETURNED, AND MEMBERS WHO DECLINED THE INTERVENTION. CHWS WERE ABLE TO EDUCATE 3,295 FAMILIES ON THE IMPORTANCE OF GETTING UP TO DATE ON IMMUNIZATIONS AND WELL CHILD EXAMS AND ASSISTED 169 TO SCHEDULE THE APPOINTMENT. OF THOSE MEMBERS WHO WERE CONTACTED AND EDUCATED BY THE CHWS, 1,829 (55.5%) OF THE CHILDREN COMPLETED A WELL CHILD VISIT FOLLOWING THE INTERVENTION, COMPARED TO 46.7% OF THE CHILDREN WHOSE FAMILIES DID NOT RECEIVE THE EDUCATION. THIS REPRESENTS A STATISTICALLY SIGNIFICANT IMPROVEMENT IN WELL CHILD VISIT RATES FOR THE MEMBERS WHO RECEIVED THE EDUCATION. IN ADDITION TO THIS OUTREACH, WE WORKED WITH THE OTHER MINNESOTA MEDICAID PLANS AND THE MINNESOTA COUNCIL OF HEALTH PLANS TO CREATE A BLOG POST ABOUT THE IMPORTANCE OF GETTING CAUGHT BACK UP ON IMMUNIZATIONS AND WELL VISITS. THE BLOG IS AVAILABLE IN WRITTEN AND AUDIO FORM AND HAS BEEN TRANSLATED TO SPANISH, SOMALI AND HMONG FOR ACCESS TO THOSE COMMUNITIES. THESE TRANSLATIONS HAVE BEEN SHARED WIDELY WITH COMMUNITY PARTNERS, POSTED AT COMMUNITY HEALTH FAIRS AND EVENTS, AND WE CONTINUE TO LOOK FOR OPPORTUNITIES TO SHARE THIS MESSAGE WITH FAMILIES IN THESE COMMUNITIES. -THINK SMALL POSITIVE PARENT TEXTING PROGRAM: THIS EASY, FREE PROGRAM PROVIDES FUN FACTS AND EASY TIPS EACH WEEK WITH IDEAS ON HOW PARENTS/CAREGIVERS CAN PROMOTE THEIR CHILD'S LEARNING. RESEARCH SHOWS WHEN PARENTS PARTICIPATE IN THIS PROGRAM THEIR CHILDREN ARE MORE PREPARED FOR KINDERGARTEN. HEALTHPARTNERS INCLUDES A LITTLE MOMENTS COUNT BOOKMARK, WHICH PROMOTES THE THINK SMALL TEXT PROGRAM, AT THE 32-WEEK PRENATAL VISIT AND 1 MONTH WELL CHILD CHECK. THIS BOOKMARK IS OFFERED IN ENGLISH, SPANISH AND SOMALI AND WE CONTINUE TO USE THIS BOOKMARK THROUGHOUT THOSE RESPECTIVE VISITS. -HEALTHPARTNERS TEEN LEADERSHIP COUNCIL: IN 2023, TEEN COUNCIL MEMBERS PARTNERED TO CREATE BRIEF TRAINING VIDEOS FOR CLINICIANS, FOCUSED ON DISCUSSING DIFFICULT TOPICS WITH TEENS DURING WELL CHILD VISITS. THE TEEN LEADERSHIP COUNCIL ALSO PROVIDED FEEDBACK TO HEALTHPARTNERS UX TEAM IN 2023 ABOUT TEENS ACCESSING THEIR HEALTH INFORMATION AND GIVING PROXY ACCESS TO PARENTS/GUARDIANS AND PROVIDED FEEDBACK TO THE POWERUP INITIATIVE ABOUT CULTURALLY RELEVANT FOODS AND LANGUAGE THAT RESONATES WITH TEENS FOR THE UPDATED TEEN SPORTS NUTRITION GUIDE. ALSO IN 2023, THE TEEN LEADERSHIP COUNCIL PARTNERED WITH SEVERAL COMMUNITY PARTNERS TO PROVIDE FEEDBACK ON PUBLIC HEALTH PROGRAMS FOR ADOLESCENTS INCLUDING FOR EVERY MEAL WHERE THEY TASTE TESTED FOODS PROVIDED IN WEEKEND FOOD BAGS FOR STUDENTS WHO DEPEND ON SCHOOL MEALS. IN 2024, THE TEEN LEADERSHIP COUNCIL WILL CONTINUE TO PARTNER WITH COMMUNITY PARTNERS TO PROVIDE FEEDBACK ON ADOLESCENT HEALTH PROGRAMS, INCLUDING FOR THE MINNESOTA DEPARTMENT OF HEALTH PROJECT ON ADVERSE CHILDHOOD EXPERIENCES (ACES). DR. ANDREA SINGH WILL GIVE THE KEYNOTE ADDRESS AT THE HEALTHPARTNERS TEEN LEADERSHIP COUNCIL ANNUAL MEETING, ABOUT TOXIC ACHIEVEMENT CULTURE AMONG TEENS IN 2024. 2023 TLC HIGHLIGHTS: -19 MEMBERS FROM 18 DIFFERENT COMMUNITIES IN THE TWIN CITIES METRO AND WESTERN WISCONSIN -INCREASED DIVERSITY IN MEMBERSHIP -REACHED 200,000 TEENS THROUGH THEIR CONSULTATION TO HEALTHPARTNERS CHILDREN'S HEALTH COUNCIL ABOUT SCREEN TIME DISCUSSIONS DURING WELL-CHILD VISITS. -REACHED 11,400 STUDENTS THROUGH THEIR CONSULTATION WITH EVERY MEAL ABOUT FOOD SHELVES IN MIDDLE AND HIGH SCHOOLS. -REACHED 2,745 PROVIDERS THROUGH THEIR CONSULTATION ON PROVIDER CONVERSATIONS WITH TEENS DURING APPOINTMENTS. -PREPARED AND SERVED 400 MEALS FOR UNHOUSED INDIVIDUALS AT THE ST. PAUL OPPORTUNITY CENTER -PACKED 19,008 MEALS FOR FEED MY STARVING CHILDREN -PACKED 1,344 OPIOID PREVENTION KITS FOR STEVE RUMMLER HOPE NETWORK -ADVOCATED FOR LEGISLATORS TO ADDRESS GUN CONTROL AND SAFETY AT YOUTH DAY AT THE CAPITOL. -MORE THAN 150 PEOPLE REGISTERED TO ATTEND THE TLC'S ANNUAL MEETING: EMPOWERING YOUTH TO BECOME RESILIENT LEADERS. MARCUS POPE, EXECUTIVE DIRECTOR OF YOUTHPRISE, WAS THE EVENT KEYNOTE SPEAKER AND TEEN PANELISTS ANSWERED QUESTIONS FROM THE AUDIENCE ABOUT THEIR EXPERIENCE IN THE TLC AND TOPICS IMPORTANT TO TEENS. LEADERSHIP DEVELOPMENT -100% OF MEMBERS REPORTED DEVELOPING NEW LEADERSHIP SKILLS IN THE PROGRAM -91% OF MEMBERS SAID THEY LEARNED PROBLEM SOLVING SKILLS IN THE PROGRAM. -100% OF MEMBERS SAID THE TLC HELPED THEM LEARN NEW PUBLIC HEALTH CONCEPTS "THE COMMUNITY AS A WHOLE IS IMPROVED WHEN THEY VALUE THE INPUT OF YOUTH AND YOUNG ADULTS. YOUTH AND YOUNG ADULTS ARE CREATIVE, ENERGETIC, AND HAVE A GREAT DEAL OF POWER. WHEN YOUTH AND YOUNG ADULTS ARE ENGAGED, MEANINGFUL COMMUNITY-WIDE CHANGE IS POSSIBLE." YOUTH-ADULT PARTNERSHIPS -100% OF MEMBERS REPORTED THE TLC HELPED THEM GROW IN CONFIDENCE -100% OF MEMBERS SAID THEY HAVE A TRUSTED ADULT AT THE TLC -100% OF MEMBERS SAID THE TLC GAVE THEM A PLATFORM TO USE THEIR VOICE CONNECTION & BELONGING -91% OF MEMBERS SAID COMING TO THE TLC HELPED THEM MAKE NEW FRIENDS -100% OF MEMBERS SAID THEY FEEL VALUED, AND THE TLC IS A SAFE SPACE TO BE THEMSELVES |
| PART III, CONT. | -PENUMBRA THEATER: HEALTHPARTNERS PARTNERS WITH PENUMBRA THEATER, A LOCAL THEATER COMPANY THAT CREATES PROFESSIONAL PRODUCTIONS FOCUSED ON THE AFRICAN AMERICAN EXPERIENCE. PENUMBRA HAS EVOLVED INTO A CENTER FOR RACIAL HEALING THAT NURTURES BLACK ARTISTS, ADVANCES EQUITY, AND FACILITATES WELLNESS FOR INDIVIDUALS AND COMMUNITY. IN 2023, HEALTHPARTNERS SPONSORED LET'S TALK: MENTAL HEALTH AND RACE FACILITATED BY PENUMBRA THEATER. A PANEL OF BLACK COMMUNITY MENTAL HEALTH PRACTITIONERS DUG INTO WHAT IT MEANS TO BE WELL DISCUSSED IN THE EMERGENCE OF CULTURALLY SPECIFIC PRACTICES TO ADDRESS THIS CRITICAL COMMUNITY NEED. -COMMUNITY CIRCLES: PRIOR TO THE COMPLETION OF OUR BLACK PREGNANCY AND POST-BIRTH JOURNEY ASSESSMENT, WE HEARD THE NEED FOR A VENUE TO PULL MEMBERS FROM THE BLACK COMMUNITY TOGETHER. SO WE PARTNERED WITH TWO COMMUNITY CONSULTANTS THAT HELPED US WITH THE ASSESSMENT TO HOST WHAT WE CALL "COMMUNITY CIRCLES," WHICH ARE VIRTUAL GROUP CLASSES BRINGING BLACK BIRTHING PEOPLE TOGETHER WHO ARE PREGNANT OR POST-PARTUM TO SHARE IN COMMUNITY AND EXPERIENCE. IN 2023, THEY HELD 22 GROUP SESSIONS AND A TOTAL OF 100 CIRCLE ATTENDEES. THEY ALSO HOSTED A "BLACK MOMMA AND BABY SHOWCASE," WHICH HAD 21 REGISTRANTS. -BLACK PERINATAL PARTNER: AS PART OF OUR ASSESSMENT OF PATIENT EXPERIENCE FOR U.S. BORN BLACK PATIENTS, WE HEARD THE NEED FOR SUPPORT TO ENSURE THE PATIENT FEELS HEARD AND CONNECTED TO NEEDED RESOURCES TO CREATE A FULLY SUPPORTED, HEALTHY PREGNANCY. SO HEALTHPARTNERS IS PILOTING A "PERINATAL PARTNER" POSITION, WHERE THEY WORK WITH U.S. BORN BLACK PATIENTS, THEIR FAMILIES, CARE PROVIDERS, AND CLINICAL CARE TEAM MEMBERS IN PARTNERSHIP WITH THE COMMUNITY TO HELP PATIENTS ACHIEVE OPTIMAL HEALTH GOALS. THE BLACK PERINATAL PARTNER PROGRAM WILL PROVIDE PATIENTS INDIVIDUALIZED SUPPORT, EDUCATION, REFERRALS, AND RESOURCES THROUGH COMPREHENSIVE, COORDINATED, PATIENT AND FAMILY-CENTERED CARE. OUR PERINATAL PARTNERS ARE COMMITTED TO PROVIDING CULTURALLY APPROPRIATE, NON-JUDGMENTAL, COMPASSIONATE CARE, WHILE MAINTAINING PROFESSIONAL ACCOUNTABILITY, AND ENGAGING IN CONTINUOUS QUALITY IMPROVEMENT. SINCE THE START OF THE PILOT AT TWO CLINICS IN OCTOBER, WE HAVE HAD 19 PATIENTS ENROLLED. -EXPECTING TOGETHER: VIRTUAL GROUP CLASSES BRINGING BLACK BIRTHING PEOPLE TOGETHER AT EACH STAGE OF THEIR PRENATAL AND POST-PARTUM JOURNEY. THIS STARTED IN 2023 AND IS HOSTED BY A CLINICIAN. THROUGH THE TWO COHORTS, WE HAVE HAD 59 REGISTRATIONS. -HEALTHY BLACK PREGNANCIES (FORMALLY KNOWN AS ICHRP): TO BETTER SERVE OUR AFRICAN AMERICAN PATIENT POPULATION, HEALTHPARTNERS HAS PARTNERED WITH HEALTHY BLACK PREGNANCIES. THIS GROUP PROVIDES PROFESSIONAL EXPERTISE; KNOWLEDGE OF PRENATAL AFRICAN AMERICAN MATERNAL AND CHILD HEALTH ISSUES; KNOWLEDGE OF THE AFRICAN AMERICAN COMMUNITY; AND CONNECTIONS TO LOCAL, NATIONAL, AND INTERNATIONAL RESOURCES AND COLLEAGUES. -HEALTHY BEGINNINGS: THIS PROGRAM HELPS WOMEN ACHIEVE A HEALTHY PREGNANCY AND BIRTH BY PROVIDING COMPREHENSIVE SCREENING AND SUPPORT TO PREGNANT PATIENTS WHO ARE EXPERIENCING SUBSTANCE USE ISSUES, MENTAL HEALTH STRUGGLES, HOMELESSNESS, POVERTY, DOMESTIC VIOLENCE, AND/OR OTHER COMPLEX PSYCHOSOCIAL ISSUES. THIS EVIDENCE-BASED PROGRAM REDUCES PRETERM BIRTHS, AND LOW BIRTHWEIGHTS. MORE THAN 10,000 PREGNANT PATIENTS PER YEAR RECEIVE SCREENING AND ARE ELIGIBLE FOR SUPPORT WITH THESE CHALLENGING LIFE CIRCUMSTANCES. PARTNERSHIPS WITH THE COMMUNITY: - HEALTHY BLACK PREGNANCIES (HBP)/INTEGRATED CARE FOR HIGH RISK PREGNANCIES (ICHRP) HEALTHY BEGINNINGS TEAM IS PARTNERING WITH HBP/ICHRP TO PILOT A BLACK PERINATAL PARTNER PROGRAM TO PROVIDE CULTURALLY SPECIFIC SUPPORT AND ADVOCACY FOR HEALTHPARTNERS-PARK NICOLLET U.S. BORN BLACK PRENATAL PATIENTS. - CRADLE OF HOPE APPLY FOR PORTABLE CRIBS, PROVIDE SAFE SLEEP EDUCATION, AND DISTRIBUTE CRIBS TO PATIENTS. - BUNDLES OF LOVE CHARITY DISTRIBUTION PARTNER FOR THE CHARITY (BUNDLES HAVE HANDMADE BABY CLOTHES, BLANKETS, AND BABY CARE ITEMS) - EVERYDAY MIRACLES PROVIDE GRANT-FUNDED SCHOLARSHIPS FOR CHILDBIRTH PREP, BREASTFEEDING, AND NEWBORN CARE CLASSES; REFER PATIENTS FOR DOULA SERVICES, CAR SEAT AND BREAST PUMP DISTRIBUTION. - PARTICIPATION IN SCOTT CO. EARLY CHILDHOOD MULTIDISCIPLINARY TEAM (CASE CONSULTATION MEETINGS WITH CHILD PROTECTION AND OTHER COMMUNITY CHILD WELFARE AGENCIES) - ONGOING REFERRALS TO WIC, MVNA AND OTHER COUNTY FAMILY HOME-VISITING PROGRAMS, PORTICO HEALTHNET, BRIVA HEALTH, HENNEPIN COUNTY PROJECT CHILD, HOUSINGLINK, DIAPER BANK OF MINNESOTA, MINNESOTA DAY ONE CRISIS HOTLINE, LOCAL FOOD SHELVES AND MANY OTHER RESOURCES AND SUPPORTS. -EVERYDAY MIRACLES: THROUGH GRANT SUPPORT, WOMEN SEEKING PRENATAL CARE THROUGH A HEALTHPARTNERS CLINIC CAN SEEK SUPPORT FROM EVERYDAY MIRACLES AND WE WILL HELP FUND THE COST OF THE CLASSES. EVERYDAY MIRACLES IS COMMITTED TO IMPROVING MATERNAL HEALTH, AND SPECIFICALLY TO REDUCING HEALTH DISPARITIES IN COMMUNITIES AT RISK FOR POOR OUTCOMES. THEY STRIVE TO PROVIDE COMPASSIONATE, CULTURALLY AWARE SUPPORT AND A NONJUDGMENTAL, WELCOMING COMMUNITY. -LACTATION CAF: WITH SUPPORT FROM A GRANT, PARK NICOLLET WAS ABLE TO EXPAND THEIR LACTATION CAF AT METHODIST HOSPITAL TO FOUR AMBULATORY CLINICS. THIS FREE CAF PROVIDES SUPPORT, CAMARADERIE, AND LACTATION SUPPORT FOR LACTATING PARENTS POST-PARTUM. LACTATION PARTNERED WITH THE INTERPRETER SERVICES DEPARTMENT TO PROVIDE INTERPRETERS AT KNOWN, DIVERSE CLINICS TO ASSIST PATIENTS WHO ARE ENGLISH LANGUAGE LEARNERS. IN ADDITION, THEY ARE IN PARTNERSHIP WITH HENNEPIN COUNTY WIC AND CO-FACILITATE WITH TWO BREASTFEEDING PEER COUNSELORS AT THE MINNEAPOLIS AND BROOKDALE CLINICS TO HELP PROVIDE MORE CULTURALLY CONGRUENT CARE AND HELP CONNECT PATIENTS TO COMMUNITY RESOURCES. -EMPOWER BEST PRACTICES: THE LACTATION TEAM AT METHODIST HOSPITAL FAMILY BIRTH CENTER IS HALFWAY THROUGH A YEAR-LONG ENDEAVOR TO RE-TRAIN ALL OF THE INPATIENT NURSING STAFF WITH 'EMPOWER BEST PRACTICES'. EMPOWER IS A QUALITY-IMPROVEMENT INITIATIVE FOCUSED ON IMPROVING SKILLS IN EVIDENCE-BASED, PATIENT-CENTERED BIRTHING PRACTICES SUPPORTIVE OF OPTIMAL INFANT NUTRITION WITH A LENS ON EQUITY. IN ADDITION TO THE E-LEARNING AND SKILLS CHECKOFFS, THE TEAM PARTNERED WITH THE SIMULATION CENTER TO CREATE TWO SIMULATIONS. THE OBJECTIVE OF THE SIMULATIONS WAS TO HELP THE TEAM ACQUIRE FOUNDATIONAL SKILLS OF EFFECTIVE COMMUNICATION, EQUITABLE CARE, AND CULTURAL HUMILITY TO APPLY TO ALL PATIENT INTERACTIONS. THEY PARTNERED WITH MEMBERS OF THE COMMUNITY TO LEARN ABOUT NEEDS, PROVIDE SCENARIOS OF REAL LIFE LIVED EXPERIENCES, AND ASSIST IN MEANINGFUL DEBRIEFING SESSIONS. -DOULA SERVICES: HEALTHPARTNERS IS PLEASED TO NOTE WE ARE COMMITTED TO EXPANDING AND FUNDING DOULA SERVICES. RESEARCH SHOWS THAT DOULAS CAN IMPROVE OUTCOMES FOR BOTH MOTHER AND BABY. FOR EXAMPLE, STUDIES SHOW THAT DOULAS HELP REDUCE THE RATE OF CAESAREAN SURGERIES, WHICH IS HIGHER AMONG BLACK WOMEN THAN OTHER RACIAL GROUPS, AND OTHER COSTLY INTERVENTIONS. DOULAS ALSO INCREASE THE RATE OF BREASTFEEDING, WHICH IMPROVES THE HEALTH OF NEW MOMS AND BABIES AND IS LESS COMMON AMONG BLACK OR LOW-INCOME WOMEN. MANY PEOPLE IN THE COMMUNITY ARE UNFAMILIAR WITH DOULAS AND HOW THEY CAN PROVIDE SUPPORT TO BIRTHING PEOPLE. HEALTHPARTNERS CREATED A VIDEO EXPLAINING WHAT A DOULA IS, THE VALUE THEY BRING TO THE BIRTH EXPERIENCE AND HOW PREGNANT PEOPLE CAN BE CONNECTED WITH A DOULA. THIS VIDEO HAS BEEN TRANSLATED WITH SUB-TITLES INTO SPANISH, SOMALI AND HMONG AND HAS BEEN SHARED WIDELY TO PROMOTE THE USE OF DOULAS FOR FAMILIES IN THE COMMUNITY. AS VOICED BY THE RAMSEY COUNTY BIRTH EQUITY COMMUNITY COUNCIL (BECC), THE COMMUNITY HAS EXPRESSED A DESIRE FOR MORE DOULA SUPPORT THAT "LOOKS LIKE THEM." THROUGH CONVERSATIONS WITH COMMUNITY DOULA PROGRAMS AND OTHER COMMUNITY REPRESENTATIVES, IT HAS BEEN IDENTIFIED THAT CAPACITY IS AN ISSUE, ESPECIALLY FOR WOMEN OF COLOR. HEALTHPARTNERS HAS AN ONGOING RELATIONSHIP WITH EVERYDAY MIRACLES AS OUR PRIMARY DOULA PROVIDER FOR OUR MEDICAID MEMBERS. EVERYDAY MIRACLES IS COMMITTED TO IMPROVING MATERNAL HEALTH, AND SPECIFICALLY TO REDUCING HEALTH DISPARITIES IN COMMUNITIES AT RISK FOR POOR OUTCOMES. THEY STRIVE TO PROVIDE COMPASSIONATE, CULTURALLY AWARE SUPPORT AND A NONJUDGMENTAL, WELCOMING COMMUNITY. IN 2021, ALONG WITH ANOTHER MN MEDICAID HEALTH PLAN, HEALTHPARTNERS FUNDED THE TRAINING AND CERTIFICATION COSTS FOR ADDITIONAL DOULAS OF COLOR TO SERVE MEDICAID MEMBERS. THAT FUNDING CONTINUED TO BE UTILIZED INTO 2023. SINCE THAT TIME, EVERYDAY MIRACLES ROSTER OF DOULAS OF COLOR WENT FROM 40% OF THEIR DOULAS TO 70% OF THEIR DOULAS IDENTIFYING AS PEOPLE OF COLOR. WE GIFTED EVERYDAY MIRACLES A $50,000 GRANT IN 2022 TO FURTHER AID THEIR WORK IN PROVIDING SUPPORT TO THE COMMUNITY. |
| PART III, CONT. | WE ARE ALSO ENGAGED WITH A GROUP OF COMMUNITY MEMBERS AND ORGANIZATIONS TO ENCOURAGE THE STATE TO UPDATE THE ALLOWABLE DOULA CERTIFICATIONS TO INCLUDE CULTURALLY CONGRUENT TRAININGS RELEVANT FOR BLACK AND INDIGENOUS PREGNANT PEOPLE. THE MINNESOTA DEPARTMENT OF HEALTH HAS UPDATED THEIR PROCESS TO IDENTIFY QUALIFYING AGENCIES TO CERTIFY DOULAS TO BECOME MEDICAID ELIGIBLE PROVIDERS. ADDITIONALLY, THE STATE LEGISLATURE PASSED CHANGES TO THE SUPERVISION REQUIREMENTS FOR MEDICAID DOULA PROVIDERS, AND WE HAVE WORKED TO SUPPORT DOULAS TO UNDERSTAND THOSE CHANGES AND HOW THEY WILL BE IMPLEMENTED IN 2024. WE CONTINUE TO WORK WITH DIVISION OF INDIAN WORK (DIW) TO SUPPORT THEIR NINDE DOULA PROGRAM. HISTORICALLY THEIR PROGRAM WAS FUNDED BY GRANTS WHICH COULDN'T FULLY FULFILL THE NEEDS OF THE COMMUNITY FOR SERVICES. WE HAVE BEEN WORKING WITH THEM TO BECOME MEDICAID BILLABLE TO INCREASE THEIR FUNDING CAPACITY. IN 2022 AND 2023 WE PROVIDED GRANTS TO DIW TO SUPPORT THE SERVICES AND TO FORMALIZE PROCESSES TO BE ABLE TO CONTRACT WITH THEM. -REFERRAL PARTNERS: WE CONTINUE TO EXPAND OUR COLLABORATION WITH COMMUNITY PARTNERS TO FURTHER SUPPORT OUR MOST VULNERABLE PATIENTS AND MEMBERS. WE WORK TO IDENTIFY AND REFER OUR ELIGIBLE PATIENTS OR MEMBERS TO FAMILY HOME VISITING AND OTHER COUNTY PUBLIC HEALTH NURSE HOME VISITING PROGRAMS AND COMMUNITY-BASED PROGRAMS TO SUPPORT DIVERSE COMMUNITIES INCLUDING DOULAS AND OTHER MATERNAL HEALTH SUPPORTS. WE REFER PREGNANT MEMBERS ON MEDICAID TO COUNTY HOME VISITING FOR SUPPORT AND RESOURCES AT THE LOCAL LEVEL. -PERINATAL MEASUREMENTS: IN NOVEMBER 2021, HEALTHPARTNERS BEGAN PARTICIPATING IN THE U.S. DEPARTMENT OF HEALTH AND HUMAN SERVICES (HHS) PERINATAL IMPROVEMENT COLLABORATIVE, A LARGE-SCALE, DATA-DRIVEN COLLABORATIVE OF 200+ LEADING HOSPITALS CARING FOR DIVERSE POPULATIONS IN ALL 50 STATES. THE COLLABORATIVE IS OVERSEEN BY THE HHS OFFICE ON WOMEN'S HEALTH (OWH), USING RELEVANT DATA, ANALYTICS, AND PERFORMANCE IMPROVEMENT METHODOLOGIES FROM PREMIER INC. THE HHS PERINATAL IMPROVEMENT COLLABORATIVE WILL BE TESTING INTERVENTIONS AND PROTOCOLS TO REDUCE PREVENTABLE DEATHS AND COMPLICATIONS AMONG MOTHERS AND THEIR BABIES. USING PREMIER'S COMPREHENSIVE AND STANDARDIZED DATA COLLECTION SYSTEM, THE PROGRAM WILL BE ABLE TO QUICKLY GENERATE SOLUTIONS FOR SAFER OBSTETRIC AND NEONATAL CARE THAT CAN BE IMPLEMENTED NATIONWIDE. THE EFFORT IS GUIDED BY AN EXTERNAL ADVISORY PANEL COMPRISING MORE THAN 20 EXPERT CLINICIANS, LEADERS, AND PATIENT PARTNERS FROM MOMMA'S VOICES, A COALITION OF ADVOCACY ORGANIZATIONS FOCUSED ON LEADING CAUSES OF MATERNAL MORTALITY AND MORBIDITY. -POSTPARTUM HEMORRHAGE (PPH) AND HYPERTENSION IN PREGNANCY SAFETY BUNDLE: THE TWO YEARS POST IMPLEMENTATION OF STANDARDIZED CARE FOR OBSTETRIC PATIENTS EXPERIENCING PPH AND HYPERTENSION HAVE REALIZED MANY GAINS. THE SYSTEM HAS SEEN A NEARLY 27% INCREASE IN TIMELY TREATMENT OF SEVERE HYPERTENSION, EXCEEDING GOALS SET BY MHA. METHODIST BIRTH CENTER SAW A NEARLY 59% GAIN IN TIMELY TREATMENT. TIMELY TREATMENT OF SEVERE HYPERTENSION AMONG BIPOC PATIENTS INCREASED BY MORE THAN 27% ACROSS THE SYSTEM. IN MAY OF 2023, WITH THE SUPPORT OF PHARMACY, OR AND EPIC LEADERS, THE SEVEN INPATIENT BIRTH HOSPITALS ALIGNED IN BEST PRACTICE TO MOVE TO A SINGLE, STANDARDIZED OXYTOCIN CONCENTRATION FOR USE IN INDUCTION AND AUGMENTATION OF LABOR AND FOR PREVENTION AND TREATMENT OF PPH. CONCURRENTLY, AN EXTENSIVE PDSA ON THE 2021 PPH WORK WAS UNDERTAKEN TO UPDATE TO 2023 CMQCC RECOMMENDATIONS. CURRENTLY, THE FAMILY BIRTH CENTERS ARE WORKING ON RE-INTEGRATION AND EDUCATION ON THE PPH RISK CALCULATOR IN EPIC AND A PROJECT TO IMPROVE THE REVIEW AND QUALITY IMPROVEMENT WORK FOR CASES THAT MEET CRITERIA FOR SEVERE HEMORRHAGE. MENTAL HEALTH -PARTNERSHIP WITH NAMI MINNESOTA: HEALTHPARTNERS HAS HAD A MUTUALLY BENEFICIAL 17-YEAR PARTNERSHIP WITH THE MINNESOTA CHAPTER OF NAMI, A NONPROFIT ORGANIZATION DEDICATED TO IMPROVING THE LIVES OF CHILDREN AND ADULTS WITH MENTAL ILLNESSES AND THEIR FAMILIES (NAMIMN.ORG). HEALTHPARTNERS HAS CONTINUOUSLY BEEN A SPONSOR OF THE NAMIWALKS SINCE 2007 CONTINUES TO PARTICIPATE IN THE NAMIWALKS ANNUALLY, ON AN ORGANIZATION-WIDE LEVEL, HELPING TO RAISE FUNDS AND PROMOTE THE WALK. IN 2023, OUR TEAM WAS BACK IN PERSON AT MINNEHAHA PARK AND RAISED NEARLY $6,000 FOR NAMI. WE HAVE COLLABORATED WITH NAMI ON THE MAKE IT OK ANTI-STIGMA CAMPAIGN (DESCRIBED BELOW), IN WHICH NAMI IS A COMMITTED AND EXPERT ORGANIZATION THAT HAS PLEDGED TO HELP CHANGE HEARTS AND MINDS ABOUT THE MISPERCEPTIONS OF MENTAL ILLNESSES BY ENCOURAGING OPEN CONVERSATIONS AND EDUCATION ON MENTAL ILLNESS. ALSO IN 2023, WE JOINED THE MINNESOTA STATE ADVISORY COUNCIL ON MENTAL HEALTH AND SUBCOMMITTEE ON CHILDREN'S MENTAL HEALTH, IN COLLABORATION WITH NAMI MINNESOTA, AT THE MINNESOTA STATE FAIR. TOGETHER WITH OVER 50 OTHER COMMUNITY BASED NONPROFITS, WE CELEBRATED MENTAL HEALTH AWARENESS AT THE STATE FAIR BY PROMOTING AWARENESS, SPREADING INFORMATION AND ENGAGING OVER 110,000 MINNESOTANS ON THE TOPIC OF MENTAL HEALTH. -MAKE IT OK: IN 2023, THE MAKE IT OK CAMPAIGN MARKED A DECADE OF REDUCING MENTAL HEALTH STIGMA BY CHANGING ATTITUDES AND FOSTERING CARING CONVERSATIONS IN COMMUNITIES. MAKE IT OK HAD CONTINUED GROWTH OF PARTNERS, AMBASSADORS AND COMMUNITY ENGAGEMENT, WITH AN INCREASED FOCUS ON EQUITABLY REACHING COMMUNITIES DISPROPORTIONATELY IMPACTED BY MENTAL ILLNESSES AND STIGMA. IT WAS ALSO A YEAR TO REFLECT ON A DECADE OF MILESTONES WITH OUR NEW MAKE IT OK 10-YEAR REPORT, SHOWCASING THE CAMPAIGN'S MEANINGFUL AND MEASURABLE PROGRESS. THIS MILESTONE WAS CELEBRATED WITH AN EVENT IN APRIL, ATTENDED BY OVER 150 PEOPLE, BOTH IN PERSON AND VIRTUALLY, HIGHLIGHTING THE 10-YEAR PROGRESS AND FUTURE PLANS. SINCE 2012, MORE THAN: 5,000 PEOPLE HAVE BEEN TRAINED AS AMBASSADORS, 10,000 HAVE ATTENDED MAKE IT OK PRESENTATIONS, 21,000 HAVE TAKEN THE PLEDGE TO STAND AGAINST STIGMA, AND THE CAMPAIGN HAS EXPANDED ITS REACH NATIONWIDE THROUGH ONLINE RESOURCES, TRAININGS AND PARTNERSHIPS. THIS IMPORTANT WORK RESULTED IN A MEASURABLE DECREASE IN COMMUNITY STIGMA, YET THERE IS STILL WORK TO DO. FULL REPORT MAKEITOK.ORG/10YEARREPORT. 2023 MAKE IT OK HIGHLIGHTS: -133,260 REACHED VIRTUALLY, THROUGH PRESENTATIONS, TRAININGS, WEBSITE, SOCIAL AND E-NEWSLETTERS -15,000+ REACHED WITH 6,325 ENGAGED IN MAKE IT OK THROUGH 41 COMMUNITY EVENTS -855 AMBASSADORS SUBSCRIBERS REACHED THROUGH QUARTERLY E-NEWSLETTER -480 ENGAGED THROUGH 32 VIRTUAL PRESENTATIONS AND 5 IN-PERSON (165 ATTENDED PRESENTATION ON STIGMA OF SUBSTANCE USE DISORDER) -220 AMBASSADORS TRAINED THROUGH 15 VIRTUAL TRAININGS AND 2 IN-PERSON -WEB DEVELOPMENT OF THE NEWLY TRANSFORMED MAKE IT OK WEBSITE AS WE MOVE FORWARD IN 2024, WE'RE EXCITED TO SHARE THE NEW MAKE IT OK WEBSITE, WHICH WENT LIVE IN MARCH. WE WILL ALSO CONTINUE A FOCUSED EFFORT ON STRENGTHENING AND EXPANDING PARTNERS AND RESOURCES TO EQUITABLY REACH COMMUNITIES DISPROPORTIONATELY IMPACTED BY MENTAL ILLNESSES AND STIGMA. ADDITIONALLY, WE WILL FOCUS ON BROADENING AND DEVELOPING RESOURCES FOR OVERALL MENTAL HEALTH AND WELL-BEING. -SCIENCE MUSEUM OF MINNESOTA: HEALTHPARTNERS SUPPORTS SINCE 2018 THE SCIENCE MUSEUM OF MINNESOTA'S EXHIBIT MENTAL HEALTH: MIND MATTERS. ORIGINALLY DEVELOPED IN FINLAND, THIS EXHIBIT DID NOT USE CULTURALLY APPROPRIATE LANGUAGE OR APPROACHES FOR THE UNITED STATES, OR PROVIDE CULTURALLY RELEVANT RESOURCES. HEALTHPARTNERS PROVIDED IMPORTANT FINANCIAL SUPPORT AND SUBJECT MATTER EXPERTISE AND CONTENT ON RESOURCES, INCLUDING CREATION OF A DEDICATED RESOURCE AREA FOR ADULTS AND CHILDREN. THIS RESOURCE AREA INCLUDED CULTURALLY RELEVANT RESOURCES IN MANY LANGUAGES AND INCLUDED DEDICATED PIECES FOR PERINATAL PSYCHIATRIC DISORDERS AS WELL AS AFRICAN AMERICAN, RECENT REFUGEE IMMIGRANT, SOMALI AND LATIN AMERICAN COMMUNITIES. HTTPS://WWW.SMM.ORG/TOOLKIT/MINDMATTERS NUTRITION AND FITNESS -POWERUP: IN 2023, THE POWERUP COMMUNITY HEALTH INITIATIVE CONTINUED TO INSPIRE AND SUPPORT KIDS AND FAMILIES TO EAT BETTER, MOVE MORE AND FEEL GOOD. THE YEAR WITNESSED A NOTEWORTHY INCREASE IN IN-PERSON OUTREACH AND EVENTS, DEMONSTRATING A ROBUST RETURN TO COMMUNITY ENGAGEMENT. AT THE SAME TIME, VIRTUAL OUTREACH AND COMMUNICATIONS CONTINUED TO EXPAND WITH AN ENHANCED AND CONSISTENT APPROACH, OFFERING FAMILIES SIMPLE AND FUN IDEAS TO POWERUP AT HOME. NEW AND INNOVATIVE RESOURCES FEATURING PLANT-BASED PROTEINS WERE ALSO DEVELOPED. THESE RESOURCES REPRESENT OUR EXPANDING COMMITMENT TO HEALTH, THE PLANET AND BUDGET-FRIENDLY NUTRITION. WWW.POWERUP4KIDS.ORG 2023 POWERUP HIGHLIGHTS: -REACHED 64,176+ VIRTUALLY, THROUGH CLASSES, WEBSITE, SOCIAL AND E-NEWSLETTERS -REACHED 40,000+ WITH THE POWERUP PRESS FAMILY NEWSLETTERS (DISTRIBUTED TO FAMILIES, SCHOOLS AND COMMUNITY) -POWERED UP 4,126 STUDENTS WITH THE POWERUP SCHOOL CHALLENGE ACROSS 25 ELEMENTARY SCHOOLS -ENGAGED 18,887 KIDS AND FAMILIES THROUGH 141 EVENTS THAT POWERUP ATTENDED |
| PART III, CONT. | -ENGAGED 1,958 LISTSERV SUBSCRIBERS (+80 IN LAST YEAR) THROUGH MONTHLY E-NEWSLETTERS -DEVELOPED 'POWERUP WITH PLANTS,' A WEB RESOURCE WITH PLANT-BASED PROTEIN INFORMATION, ACTIVITIES AND FEATURED AN INTERACTIVE CHALLENGE WITH NEARLY 200 PARTICIPANTS -DEVELOPED 5 NEW RECIPE VIDEO RESOURCES FOR FAMILIES WITH A FOCUS ON MEALS AND SNACKS FEATURING PLANT-BASED PROTEINS -HUNGER SOLUTIONS: THROUGH OUR PARTNERSHIP WITH HUNGER SOLUTIONS MINNESOTA (A NONPROFIT ORGANIZATION IN MINNESOTA COMMITTED TO ENDING HUNGER IN MN), MEMBERS/PATIENTS WHO SCREEN POSITIVE FOR FOOD INSECURITY ARE REFERRED TO THE MINNESOTA FOOD HELPLINE. HUNGER SOLUTIONS ALSO HELPS SCREEN FOR OTHER NEEDS THE PERSON MAY HAVE SUCH AS HOUSING OR TRANSPORTATION. THIS PARTNERSHIP STARTED AS A PILOT PROGRAM WITH THREE HEALTHPARTNERS CLINICS IN 2017 AND EXPANDED TO THE HEALTH PLAN IN EARLY 2020. IN 2023, PRIMARY CARE ADDED SOCIAL DRIVERS OF HEALTH SCREENING QUESTIONS TO THEIR ADULT ANNUAL WELL VISITS. THIS INCREASED REFERRALS TO HUNGER SOLUTIONS FOUR-FOLD, AVERAGING ABOUT 200-250 REFERRALS A MONTH. -SUPERSHELF: HEALTHPARTNERS AND LAKEVIEW HOSPITAL ARE FOUNDING PARTNERS OF SUPERSHELF, AN INNOVATIVE PROJECT TO TRANSFORM FOOD SHELVES BY OFFERING A POSITIVE, GROCERY STORE-LIKE EXPERIENCE FOR MEMBERS TO ACCESS HEALTHY AND APPEALING FOODS. SUPERSHELF USES BEHAVIORAL ECONOMICS TO MAKE THE HEALTHIEST CHOICE THE EASIEST CHOICE WHILE RESPECTING INDIVIDUAL PREFERENCES. THERE ARE NOW 89 SUPERSHELF SITES ACROSS MINNESOTA WHO PROVIDE A WELCOMING AND DIGNIFIED EXPERIENCE FOR COMMUNITY MEMBERS WHO ARE FOOD INSECURE TO ACCESS APPEALING, HEALTHY FOOD. HTTPS://WWW.SUPERSHELFMN.ORG/ BUILDING AN EFFECTIVE WORKFORCE TO SUPPORT HEALTH EQUITY, DIVERSITY, AND INCLUSION -WALLIN EDUCATION PARTNERS PARTNERSHIP: IN EARLY 2023, WE ENTERED INTO A NEW PARTNERSHIP WITH WALLIN EDUCATION PARTNERS, AN ESTABLISHED TWIN CITIES NONPROFIT FOCUSED ON PROVIDING FINANCIAL AID, ADVISING, AND ACCESS TO STUDENTS PURSUING 2- AND 4-YEAR DEGREES TO ENSURE COLLEGE AND CAREER SUCCESS FOR HIGH-POTENTIAL STUDENTS FROM LOW-INCOME BACKGROUNDS. THROUGH THIS PARTNERSHIP, WE HAVE CREATED HEALTHPARTNERS' FIRST HEALTHCARE PATHWAY PROGRAM THAT BUILDS RELATIONSHIPS WITH STUDENTS PURSUING 2-YEAR DEGREES IN ONE OF FOUR PRIORITY HEALTHCARE FIELDS. AS A PART OF THIS TWO-YEAR PATHWAY PROGRAM, STUDENTS ARE PAIRED WITH MENTORS, PROVIDED OPPORTUNITIES FOR INFORMATIONAL INTERVIEWS, SITE VISITS AND CAREER PANELS, AND OFFERED FULL-TIME PAID SUMMER INTERNSHIPS. THROUGH THE TWO YEARS, STUDENTS LEARN MORE ABOUT HEALTH CARE, HEALTHPARTNERS AND FEEL WELCOME, INCLUDED AND VALUED AT THE ORGANIZATION IN HOPES OF FUTURE EMPLOYMENT WITH US WHEN THEY GRADUATE. -TWIN CITIES PRIDE FESTIVAL AND MARCH: 96 COLLEAGUES VOLUNTEERED AT THE TWO-DAY FESTIVAL AND WALKED IN THE PRIDE MARCH. -CONTINUOUSLY UPDATING OF THE INTERNAL DIVERSITY, EQUITY INCLUSION, AND BELONGING (DEIB) WEBSITE: AS A PART OF THE ORGANIZATION-WIDE EFFORT TO MIGRATE TWO DIFFERENT INTERNAL PLATFORMS INTO ONE, THE DEIB INTERNAL WEBSITE IS CONTINUOUSLY UPDATED WITH RELEVANT AND TIMELY DEIB RELATED INFORMATION FOR COLLEAGUES TO CONTINUE THEIR EDUCATIONAL JOURNAL. -DIVERSITY, EQUITY AND INCLUSION DASHBOARD: PARTNERED WITH HR COLLEAGUES TO PROVIDE ON A SEMI-ANNUAL BASIS A COLLEAGUE DIVERSITY DASHBOARD THAT SHARES THE RACIAL DIVERSITY OF THEIR TEAM AND HIGHLIGHTS THE DIFFERENCE IN COLLEAGUE EXPERIENCES BASED ON RACIAL IDENTITIES. MET WITH ALL SENIOR LEADERS AND DIRECT REPORTS TO SHARE THEIR DASHBOARD WITH THEM. PARTNERED WITH HR COLLEAGUES ON USAGE OF, CREATION OF, AND UNDERSTANDING OF DATA BEHIND DEMOGRAPHIC DATA. LEADERS UTILIZE THE FINDINGS IN THE DASHBOARD TO CREATE ANNUAL PLANS AND DEI GOALS. -INCLUSIVE LEADER WORKSHOP: A FOUR-PART MODULE OFFERED TO LEADERS BUILDS TOOLS TO CREATE AN INCLUSIVE WORKPLACE FOR THEIR TEAMS AND THE COMMUNITY WE SERVE. LEADERS DEVELOP SKILLS TO HAVE COACHING CONVERSATIONS WITH THEIR TEAMS, LEARN HOW TO USE THE EQUITY LENS TOOLKIT TO BRING EQUITY TO POLICIES, PRACTICES AND PROCEDURES, AND BUILD A DEI STRATEGY FOR THEIR RESPECTIVE TEAMS. BY THE END OF 2023, 45% OF ALL LEADERS HAD COMPLETED INCLUSIVE LEADER WORKSHOP. -UNCONSCIOUS BIAS TRAINING: A TRAINING OFFERED TO ALL COLLEAGUES. THIS FOUR-PART MODULE DEEPENS OUR UNDERSTANDING OF HOW UNCONSCIOUS BIAS CAN IMPACT OTHERS AND THE WORK THAT WE DO. COLLEAGUES LEARN TO IDENTIFY BIAS, MITIGATE BIAS AND HOW TO MOVE BEYOND BIAS TO ACTIONABLE ANTI-RACIST RESULTS. IN 2023, 30 TRAINED FACILITATORS LED 66 SESSIONS THAT ENGAGED MORE THAN 1100 ATTENDEES. PRE-POST SURVEYS CONTINUE TO SHOW SIGNIFICANT INCREASE IN UNDERSTANDING AND CONFIDENCE EXPLAINING BIAS TO OTHERS. -LGBTQ+ TRAINING: REVISED "BUILDING AN LGBTQ+ INCLUSIVE ENVIRONMENT" TRAINING AVAILABLE FOR COLLEAGUES. USES UPDATED LANGUAGE AND MORE INCLUSIVE EXAMPLES IN COLLABORATION WITH THE DIVERSITY, EQUITY AND INCLUSION DEPARTMENT AND THE LGBTQ+ COLLEAGUE RESOURCE GROUP. -LGBTQ+ EMR TOOLS: CREATED VIDEOS AND ADDITIONAL TRAINING TOOLS FOR STAFF TO ENSURE PATIENT SEXUAL ORIENTATION AND GENDER IDENTITY INFORMATION IS APPROPRIATELY DOCUMENTED IN THE ELECTRONIC MEDICAL RECORD AND USED. -COLLEAGUE RESOURCE GROUPS: ARE VOLUNTARY, EMPLOYEE-LED GROUPS ORGANIZED AROUND SHARED UNDERREPRESENTED IDENTITIES THROUGHOUT HEALTHPARTNERS, SUCH AS RACE, GENDER, AGE, SEXUALITY, VETERAN STATUS, AND DISABILITIES. ADDITIONALLY, GROUPS MAY BE ORGANIZED AROUND SHARED INTERESTS THAT AFFIRM DIVERSITY AND INCLUSION THROUGHOUT THE ORGANIZATION. THEY HELP US SERVE THE DIVERSE AND INDIVIDUAL NEEDS OF PATIENTS, MEMBERS AND CUSTOMERS, AS WELL AS STRENGTHEN RESPECT AND INCLUSION IN OUR WORKPLACE. IN ADDITION TO THE THREE EXISTING GROUPS (BLACK AND AFRICAN AMERICAN, LGBTQ+ AND LEADERS OF COLOR RESOURCE GROUP), IN 2023 WE LAUNCHED A GROUP FOCUSED ON DISABILITIES AND ABLEISM. -CLINICIAN AFFINITY GROUPS: SIMILAR IN NATURE TO COLLEAGUE RESOURCE GROUPS, CLINICIAN AFFINITY GROUPS ARE VOLUNTARY, CLINICIAN-LED GROUPS ORGANIZED AROUND AREAS OF IDENTITIES AND AREAS OF COLLECTIVE INTERESTS. -DEI SIMULATIONS: IN EFFORTS TO CREATE AN ANTI-RACISM WORKPLACE, HEALTHPARTNERS CONTINUES TO HAVE COLLEAGUES FROM CLINICAL SIMULATION, DIVERSITY & INCLUSION AND NURSING EDUCATION PARTNER TO CREATE SCENARIOS ROOTED IN BIAS, MANY CREATED OFF ACTUAL COLLEAGUE EXPERIENCES, TO HELP OTHERS UNDERSTAND HOW TO RESPOND AND WHAT TO DO NEXT IN BIAS SITUATIONS. -MICROAGGRESSION EDUCATION JOURNEY: THIRTEEN DIFFERENT EXAMPLES OF HOW DIFFERENT IDENTITIES EXPERIENCE MICROAGGRESSIONS. EACH MICROAGGRESSION HAS A SHORT SIX MINUTE VIDEO OF THE MICROAGGRESSION AS WELL AS DISCUSSION GUIDES FOR THE GROUP. THE THIRTEENTH MICROAGGRESSION IS HOW TO RESPOND TO MICROAGGRESSION AND HOW TO ACCEPT WHEN A MICROAGGRESSION IS COMMITTED. -GENDER CARE COORDINATION: THE GENDER SERVICES TEAM HAS BEEN LEADING EFFORTS TO COORDINATE PATIENT ACCESS AND CONSISTENT, QUALITY CARE AND EXPERIENCE ACROSS THE ORGANIZATION, WHICH HAS INCLUDED COLLABORATING WITH CLINICIANS AND TEAMS ACROSS MULTIPLE DEPARTMENTS AND LOCATIONS WHO PROVIDE GENDER CARE TO PATIENTS. THIS COLLABORATION HAS FOCUSED ON MULTIPLE AREAS OF GENDER CARE AND CREATED STANDARDS OF CARE, PATIENT EDUCATION MATERIALS, AND CLINICIAN TRAININGS AND RESOURCES TO SUPPORT QUALITY CARE. |
| PART III, CONT. | -CULTURE ROOTS: WE HAVE EXTENSIVE INTERNAL COMMUNICATIONS TO BUILD STAFF UNDERSTANDING AND CAPABILITIES IN CULTURAL HUMILITY. THE QUARTERLY "CULTURE ROOTS" NEWSLETTER CONTINUES TO BE AN ORGANIZATION-WIDE EDUCATIONAL TOOL. THE CULTURE ROOTS SUBSCRIBER LIST IS CURRENTLY AT 833. TOPICS FOR 2023 INCLUDED THE HAZARDS OF SKIN-LIGHTENING PRODUCTS, TRANSLATING WRITTEN CONTENT FOR OUR MEMBERS AND PATIENTS, WHY PRONOUNS MATTER, AND DIGITAL ACCESS AND DIGITAL LITERACY. -HEALTH EQUITY CHAMPIONS: THE HEALTHPARTNERS HEALTH EQUITY CHAMPIONS PROGRAM CONTINUED IN 2023. THE CHAMPIONS ARE STAFF MEMBERS AND PROVIDERS WHO RECEIVE EXPERT TRAINING SO THEY CAN BECOME ADVOCATES AND SERVE AS LOCAL RESOURCES FOR THEIR COLLEAGUES IN CARING FOR PATIENTS FROM DIVERSE CULTURES AND THOSE WITH LIMITED ENGLISH PROFICIENCY. - NEARLY 348 CHAMPIONS WERE PARTICIPATING BY END OF 2023. - IN ADDITION TO PRODUCING CULTURE ROOTS, THE HEALTH EQUITY CHAMPIONS TEAM DISTRIBUTED ANNOUNCEMENTS TO HELP INCREASE CHAMPIONS' AWARENESS OF AND PARTICIPATION OF VARIOUS HEALTH-EQUITY-RELATED EVENTS AND ACTIVITIES. - WE CONTINUE TO USE OUR TEAMS CHANNEL TO COMMUNICATE IN REAL TIME TO SHARE INSIGHTS, NEWS AND ANNOUNCEMENTS. CHAMPIONS OPT IN TO THIS DEDICATED TEAMS SPACE. CURRENTLY, 123 MEMBERS STAY CONNECTED THROUGH THIS CHANNEL. - OUR 2023 ANNUAL EVENT WAS HELD VIRTUALLY IN JANUARY 2024, AS A RESCHEDULE FROM OUR POSTPONED NOVEMBER 2023 DATE. OUR KEYNOTE PRESENTER WAS SAHR BRIMA, CO-FOUNDER OF CEO LOVE YOU COOKIE AND ASSOCIATE GENERAL COUNSEL AT NIKE, INC. ALONG WITH FELLOW HEALTH EQUITY CHAMPION ORNELA BJERKE-BESLAGIC (DIRECTOR OF NUTRITION SERVICES AT REGIONS HOSPITAL), SAHR LED A "FIRESIDE CHAT" THAT WALKED CHAMPIONS THROUGH HIS EXPERIENCES AS A REFUGEE FROM SRI LANKA. THE TITLE OF HIS PRESENTATION WAS "HOW I BECAME A DEFIANT OPTIMIST AND WHY YOU SHOULD, TOO." THIS VIRTUAL EVENT WAS FILLED WITH POETIC REFLECTIONS AND INSPIRATION. - THE HEALTH EQUITY CHAMPIONS PROGRAM HELD SEVERAL ADDITIONAL VIRTUAL EVENTS IN 2023. THE PRESENTATIONS WERE WELL-ATTENDED AND GENERATED POSITIVE FEEDBACK. - WE HELD FOUR QUARTERLY TEAMS PRESENTATIONS IN 2023 TO HELP CHAMPIONS STAY UPDATED ON HEALTH EQUITY ACTIVITIES, PROGRAMS AND INITIATIVES HAPPENING ACROSS OUR SYSTEM. EACH PRESENTATION FOCUSED ON INITIATIVES CASCADING UP TO THE "ELIMINATING DISPARITIES" CORNERSTONE OF OUR ORGANIZATION'S EQUITY, INCLUSION, AND ANTI-RACISM WORK. TOPICS INCLUDED SICKLE CELL DISEASE, AN UPDATE ON OUR LGBTQ+ INITIATIVES, SOCIAL DRIVERS OF HEALTH AND ADVANCING DEI AND ANTI-RACISM THROUGH OUR SIMULATION ACTIVITIES. - WE HELD TWO "COMMUNITY ORGANIZATION SPOTLIGHTS," DESIGNED TO HIGHLIGHT ORGANIZATIONS THAT HAD VOLUNTEER OPPORTUNITIES AND WHOSE MISSION ALIGNED WITH OUR VISION TO ADVANCE EQUITY AND INCLUSION AND ELIMINATE RACISM. AS AN EXTENSION OF ONE OF THESE SPOTLIGHTS, WE PARTNERED WITH OUR COMMUNITY RELATIONS DEPARTMENT TO PROMOTE BUY WITH HABITAT, A HOMEBUYING ASSISTANCE PROGRAM WITHIN HABITAT FOR HUMANITY. EQUITY, DIVERSITY AND ANTI-RACISM WEBSITE: THIS IS A LANDING PAGE FOR OUR CABINET AND LINKS TO OUR CORNERSTONE WORK. THE SITE HELPS PROVIDE STRUCTURE TO OUR WORK, EASILY SHARES INFORMATION ABOUT THAT WORK, RESOURCES, AND CALLS OUT WAYS COLLEAGUES CAN GET ENGAGED. WELLNESS AND PREVENTION -DIABETES AND HYPERTENSION OUTREACH: IN PARTNERSHIP WITH OUR CARE GROUP, WE IDENTIFIED MEDICAID MEMBERS WHO HAVE DIABETES AND HYPERTENSION AND CREATED A PROGRAM TO GET HOME BLOOD PRESSURE MONITORS OUT TO THESE MEMBERS. IN TOTAL, WE SENT 3,143 MONITORS TO MEMBERS ON OUR MEDICAID PRODUCTS. THE MAILING INCLUDED INSTRUCTIONS ON HOW TO TAKE A BLOOD PRESSURE READING AT HOME AND HOW TO INFORM YOUR CARE PROVIDER OF THE RESULTS. OUR CARE GROUP CONTINUES TO WORK TO ENGAGE WITH MEMBERS WHOSE BLOOD PRESSURE IS OUTSIDE OF THE RECOMMENDED RANGE. -BREAST CANCER GAPS PROJECT: HEALTHPARTNERS CARE GROUP CONTINUES TO PARTICIPATE IN THE BREAST CANCER GAPS PROJECT WHICH IS FOCUSED ON REDUCING DISPARITIES FOR BLACK WOMEN WHO ARE ELIGIBLE FOR BREAST CANCER SCREENING. THIS PROJECT HEARD FROM COMMUNITY MEMBERS ABOUT WHY THEY ARE RELUCTANT TO GET SCREENED, THEN USED PRINCIPLES OF COMMUNITY CO-DESIGN TO CREATE SOLUTIONS FOR THESE BARRIERS. THE PROJECT HAS CREATED VIDEOS EMPHASIZING THAT "WE MATTER" TO ENCOURAGE WOMEN OF COLOR TO GET SCREENED. HEALTHPARTNERS INCORPORATED THESE VIDEOS IN A MEDIA CHAMPAIGN IN 2023 AND ATTENDED THE LIVE LAUGH AND LEARN EVENT CO-SPONSORED WITH SISTER SPOKESMAN OFFERING WOMEN EDUCATION, NETWORKING OPPORTUNITIES AND AN OPTION TO SCHEDULE A MAMMOGRAM. IN 2024 HEALTHPARTNERS WILL BE PART OF THE BREAST CANCER GAPS PROJECT IN AN ADVISORY POSITION FOR THE ONGOING WORK OF THIS GROUP. THE BREAST CANCER GAPS PROJECT WILL HAVE ANOTHER LIVE, LAUGH AND LEARN EVENT IN SEPTEMBER THAT WE WILL BE PARTICIPATING IN. -BREAST CANCER SCREENING "PINK PASS": THE WORKGROUP IS WORKING ON TESTING A "PINK PASS" SYSTEM AT A FEW SELECT LOCATIONS TO SEE HOW THAT WORKS FOR REFERRING PROVIDERS, PATIENTS, AND OUR RADIOLOGY TEAMS AND SEE WHAT KIND OF IMPACT CAN BE MADE. THE PINK PASS WOULD BE GIVEN TO A PATIENT BY A PROVIDER WHO NOTICES THEY ARE PAST DUE FOR A MAMMOGRAM. THE PASS A PINK PIECE OF PAPER - INCLUDES INSTRUCTIONS FOR THE PATIENT TO BRING IT TO RADIOLOGY. ONCE IN RADIOLOGY, THE FRONT DESK WILL SEE THE PINK PASS AS A VISUAL CUE THAT THIS PATIENT WILL NOT HAVE AN APPOINTMENT, AND THEY WILL DO WHAT THEY CAN TO WORK THE PATIENT INTO THEIR SCHEDULE, WITH A GOAL OF BRINGING THE PATIENT BACK FOR THEIR MAMMOGRAM WITHIN 30 MINUTES. PLANNING FOR THIS PROCESS IS UNDERWAY AND THEY HOPE TO BEGIN THE PILOT VERY SOON. -REDUCE COLONOSCOPY LATE CANCELLATIONS AND NO SHOWS: GI LEADERS MET FOR A BRAINSTORM SESSION WITH THE GOAL OF REDUCING LATE CANCELLATIONS AND NO SHOWS FOR ENDOSCOPY PROCEDURES (WITH THE MOST COMMON PROCEDURE BEING COLONOSCOPIES). DUE TO THE MULTI-DAY PREP REQUIREMENTS OF THESE PROCEDURES, CANCELLATIONS NEED TO BE MADE WELL IN ADVANCE FOR THE SCHEDULING TEAM TO HAVE A SHOT AT FILLING THE OPEN HOLE IN THE SCHEDULE. AFTER STRATIFYING THE DATA BY RACE, LANGUAGE, INTERPRETER NEEDS AND AGE, WE FOUND THAT OUR BLACK/AFRICAN AMERICAN PATIENT POPULATION HAD THE HIGHEST RATE OF CANCELLATION/NO SHOW NEARLY DOUBLE THE RATE OF OUR WHITE PATIENTS. WE ALSO FOUND THAT PATIENTS NEEDING INTERPRETERS WERE TWICE AS LIKELY TO NO SHOW/CANCEL THAN IF A PATIENT DOES NOT NEED AN INTERPRETER. THESE WERE THE TWO POPULATIONS THAT THE TEAM DECIDED TO TARGET WITH AN INTERVENTION. THE FIRST PHASE OF THE INTERVENTION WAS TARGETED OUTREACH SPECIFICALLY TO OUR BLACK/AFRICAN AMERICAN PATIENTS. THE TEAM DESIGNATED A SCREENING RN TO CALL EVERY BLACK/AFRICAN AMERICAN PATIENT ON THE SCHEDULE AND VERIFY THAT THEY KNEW ABOUT THEIR APPOINTMENT AND RECEIVED THEIR PREP AND ANSWERED QUESTIONS ABOUT THEIR PROCEDURE. AFTER FIVE MONTHS OF MAKING THESE CALLS, THE SCREENING RN EXPANDED THEIR REACH TO ADDITIONALLY CALL ALL PATIENTS THAT NEED INTERPRETERS, UTILIZING A PHONE INTERPRETER ON THE CALL WITH THEM. RESULTS INDICATE THAT THE INTERVENTION HELPS DECREASE NO SHOWS AND LATE CANCELS. SINCE THE INTERVENTION BEGAN, NO SHOWS AMONG THE TARGETED POPULATION DECREASED FROM 21% TO 12%, AND COMPLETED PROCEDURES FOR THE TARGETED POPULATION INCREASED, ON AVERAGE, BY 20 PATIENTS PER MONTH. WHILE THIS IS CERTAINLY NOT PERFECT, IT DOES CONTRIBUTE TOWARDS ELIMINATING THE DISPARITY BETWEEN OUR TARGETED POPULATION AND THE REST OF OUR PATIENTS. THROUGH THIS WORK WE'VE LEARNED THAT HAVING SOMEONE PERSONALLY CALL PATIENTS PRIOR TO THEIR PROCEDURES IS TIME CONSUMING AND EXPENSIVE BUT DOES IMPROVE PATIENT OUTCOMES AND FINANCIAL STABILITY IN THE LONG RUN. WE ARE PLANNING ON EXPANDING PERSONAL PHONE CALLS TO MORE POPULATIONS THIS YEAR. ADDRESSING MEMBER & PATIENT HEALTH-RELATED SOCIAL NEEDS: BOTH OUR HEALTH PLAN AND CARE DELIVERY SYSTEM ARE SUPPORTING SOCIAL DRIVER OF HEALTH NEEDS BY COLLECTING DATA AND PROVIDING COMMUNITY RESOURCES TO HELP MEET THESE NEEDS. THESE EFFORTS HAVE HAD A KEY FOCUS ON FOOD, TRANSPORTATION, AND HOUSING. IN 2023 WE TRANSITIONED OUR VENDOR FROM NOWPOW TO UNITE US AS THE COMPANY WAS ACQUIRED. UNITE US HELPS US PROVIDE OUR MEMBERS AND PATIENTS RESOURCES THROUGH SEVERAL AVENUES. - LICENSED COLLEAGUES CAN LOG IN TO THE UNITE US PLATFORM, CREATE A SPECIFIED LIST OF RESOURCES, AND SHARE IT OUT WITH THE MEMBER OR PATIENT. - UNITE US INTEGRATES A FLAT FILE OF RESOURCES INTO EPIC THAT A SPECIFIED LIST CAN BE SHARED WITH A PATIENT. - HEALTHPARTNERS HAS A BRANDED SELF-SERVICE WEB LINK WHERE A PATIENT OR MEMBER CAN SEARCH FOR RESOURCES THEMSELVES. IN 2023 THIS LINK REMAINED FUNCTIONAL AS NOWPOW, AND IN 2024 IT WILL TRANSITION TO UNITE US. - IN THE FUTURE WE WILL BE EXPLORING A CLOSED-LOOP FUNCTIONALITY OF COMMUNITY RESOURCE REFERRALS WHERE WE GET FEEDBACK FROM COMMUNITY-BASED ORGANIZATIONS ON WHETHER A MEMBER OR PATIENT GOT THE SUPPORT THEY NEEDED THROUGH THE UNITE US PLATFORM. |
| PART III, CONT. | -OTHER TARGETED OUTREACH: IN PARTNERSHIP WITH WELLSHARE INTERNATIONAL, HEALTHPARTNERS IMPLEMENTED TARGETED OUTREACH TO OUR DIVERSE MSHO MEMBERSHIP TO EDUCATE THEM ABOUT THE BENEFITS THEY HAVE WITH THEIR HEALTH PLAN, ENCOURAGE THEM TO RECEIVE BREAST CANCER SCREENING, COLON CANCER SCREENING OR ANNUAL WELLNESS VISIT AND TO COMPLETE THE CAHPS SURVEY IF THEY RECEIVED IT IN THE MAIL. AS TRUSTED MEMBERS OF THE COMMUNITY, WELLSHARE INTERNATIONAL STAFF WERE ABLE TO REACH OUT TO OUR MEMBERS TO REMIND THEM OF IMPORTANT CANCER SCREENINGS. THEY REACHED OUT TO MEMBERS WHO SPOKE EITHER ENGLISH OR SPANISH USING A CHW WHO SPOKE THEIR NATIVE LANGUAGE. CHWS WERE ABLE TO REACH AND EDUCATE 181 MEMBERS OUT OF THE 520 MEMBERS REFERRED (34.8% REACH RATE). THE MOST COMMON SOCIAL ISSUES IDENTIFIED FOR THE MEMBERS DURING THE CALLS WERE FINANCIAL CONCERNS, FOOD INSECURITY, SAFETY CONCERNS, HOUSING CONCERNS AND MEDICATION CONCERNS. THE CHWS WERE ABLE TO REFER THE MEMBER BACK TO THEIR HEALTH PLAN CARE COORDINATOR FOR ASSISTANCE WITH MANY OF THESE CONCERNS. THE CHWS ALSO ASSISTED WITH SCHEDULING APPOINTMENTS FOR NEEDED MEDICAL CARE AT THEIR PRIMARY CARE CLINIC. IN ADDITION TO THIS OUTREACH, OUR BREAST CANCER SCREENING REMINDER CAMPAIGN WAS TRANSLATED INTO SOMALI, SPANISH, AND VIETNAMESE TO INCREASE ACCESS TO THIS INFORMATION FOR MORE OF OUR MEMBERS. FINANCIAL CONTRIBUTIONS HEALTHPARTNERS GIVES PRIORITY TO FUNDING PARTNERSHIPS AND PROJECTS THAT ARE CONSISTENT WITH ITS STRATEGIC HEALTH PROMOTION INITIATIVES, FOCUS ON ACTIVITIES THAT PREVENT HEALTH PROBLEMS, ADDRESS THE NEEDS OF PEOPLE IN OUR SERVICE AREA, AND/OR DISPLAY UNDERSTANDING OF THE DIVERSE NEEDS OF OUR POPULATION AND INDICATE HOW THEY WILL REDUCE DISPARITIES IN HEALTH OUTCOMES. HEALTHPARTNERS EMPLOYEES DONATED TO SUPPORT THE COMMUNITY AND OUR HOSPITAL FOUNDATIONS' MISSIONS THROUGH OUR ANNUAL EMPLOYEE GIVING CAMPAIGN CALLED THE ONE CAMPAIGN AS WELL AS PARTICIPATING IN FUNDRAISING WALKS. ADDITIONALLY, HEALTHPARTNERS PARTICIPATED IN OUTDOOR COMMUNITY FESTIVALS AND EVENTS PROVIDING OUTREACH AND EDUCATION RESOURCES TO THE COMMUNITY ON A VARIETY OF HEALTH TOPICS, INCLUDING LGBTQ+, MENTAL HEALTH, IMMUNIZATIONS AND MORE. ADDITIONAL COMMUNITY BENEFIT ACTIVITIES CAN BE FOUND ON THE HEALTHPARTNERS INC 990. |
| FORM 990, PART VI, SECTION A, LINE 2 | JULIE BUNDE AND STEVEN BUNDE ARE BOTH OFFICERS AT GHI AND ARE MARRIED. |
| FORM 990, PART VI, SECTION A, LINE 6 | GHI HAS ASSOCIATE MEMBERS. THESE ASSOCIATE MEMBERS ARE INDIVIDUAL CONTRACT HOLDERS OF GHI OR ITS RELATED ORGANIZATION THAT ADMINISTERS SELF-INSURED CONTRACTS. HPI IS THE SOLE CORPORATE MEMBER OF GHI AND EXERCISES CERTAIN RESERVED POWERS. EACH ASSOCIATE MEMBER HAS ONE VOTE. BYLAWS, SECTION 1.1. |
| FORM 990, PART VI, SECTION A, LINE 7A | THE ASSOCIATE MEMBERS ELECT THE "MEMBER-ELECTED DIRECTORS." THREE OF THE FIVE DIRECTORS ARE MEMBER-ELECTED DIRECTORS. THE CHAIR OF THE CORPORATE MEMBER SERVES AS A DIRECTOR EX OFFICIO AND AS THE CHAIR OF GHI. |
| FORM 990, PART VI, SECTION A, LINE 7B | THE ASSOCIATE MEMBERS HAVE APPROVAL RIGHTS REGARDING AMENDMENTS TO THE ARTICLES AND BYLAWS OF GHI AND ANY MERGER WHEREBY GHI IS MERGED INTO AND SURVIVED BY A DIFFERENT CORPORATION. THE SOLE CORPORATE MEMBER MUST APPROVE THE DECISIONS OF THE BOARD OF DIRECTORS AS FOLLOWS: ANNUAL OPERATING AND CAPITAL BUDGETS AND LONG RANGE PLANS, INDEBTEDNESS IN EXCESS OF AMOUNTS DETERMINED FROM TIME TO TIME, MERGER OR CONSOLIDATION WITH ANOTHER CORPORATION, DISPOSAL OF ASSETS IN EXCESS OF AMOUNTS DETERMINED FROM TIME TO TIME, APPOINTMENT OR REMOVAL OF THE CHIEF EXECUTIVE OFFICER, AMENDMENT OF ARTICLES OR BYLAWS, VOLUNTARY DISSOLUTION, VENDOR AGREEMENT INVOLVING 20% OR MORE OF OPERATING EXPENSES, ANY ACTION TAKEN BY THE VOTE OF THE FULL BOARD OF DIRECTORS. BYLAWS, ARTS IV, XIII, XIV. |
| FORM 990, PART VI, SECTION B, LINE 11B | GHI'S 990 RETURN HAS A COMPREHENSIVE REVIEW PROCESS THAT IS FOLLOWED BEFORE IT IS PRESENTED TO THE GOVERNING BODY OF GHI. THE REVIEW PROCESS INCLUDES A LAYERED REVIEW BY GHI'S TAX DEPARTMENT, MANAGEMENT TEAM, INTERNAL LEGAL DEPARTMENT AND OUTSIDE INDEPENDENT ACCOUNTANTS. EACH ONE OF THOSE AREAS HAS AN OPPORTUNITY TO REVIEW, ASK QUESTIONS AND MAKE COMMENTS BACK TO THE TAX DEPARTMENT OF GHI BEFORE THE FORM 990 IS PRESENTED TO THE GOVERNING BODY OF GHI. GHI MAKES AVAILABLE, TO THE AUDIT AND COMPLIANCE COMMITTEE OF GHI'S BOARD OF DIRECTORS AND TO THE FULL BOARD OF DIRECTORS, A COPY OF THE 990 FOR REVIEW AND COMMENT PRIOR TO THE FILING OF THE 990 RETURN. THIS COPY IS PROVIDED IN THE HEALTHPARTNERS BOARD EFFECT PORTAL FOR ALL BOARD MEMBERS TO REVIEW PRIOR TO THE FILING OF THE 990, AND IS AN AGENDA ITEM AT THE COMMITTEE MEETING. THIS PROCESS IS NOTED AND DOCUMENTED IN THE WRITTEN COMMITTEE MINUTES OF THE MEETING. THESE MINUTES ARE PRESENTED TO THE FULL BOARD OF DIRECTORS. |
| FORM 990, PART VI, SECTION B, LINE 12C | THE GHI BOARD MONITORS POTENTIAL CONFLICTS OF INTEREST ON THE PART OF ITS BOARD MEMBERS, PRINCIPAL OFFICERS, MEMBERS OF COMMITTEES WITH BOARD DELEGATED POWERS, AND KEY EMPLOYEES ("COVERED PERSONS") BY MAINTAINING A CONFLICT OF INTEREST POLICY. UNDER THE POLICY, COVERED PERSONS ANNUALLY ARE PROVIDED WITH A COPY OF THE POLICY AND ASKED TO COMPLETE A QUESTIONNAIRE IDENTIFYING ANY POTENTIAL CONFLICTS OF INTERESTS. THE GENERAL COUNSEL OF HEALTHPARTNERS REVIEWS THE QUESTIONNAIRE RESPONSES AND DEVELOPS A REPORT DETAILING ANY POTENTIALLY MATERIAL CONFLICTS FOR THE PRESIDENT AND CHAIR OF THE BOARD. A VERBAL SUMMARY IS ALSO GIVEN TO THE FULL BOARD OR APPROPRIATE COMMITTEE ENDING WITH A REMINDER TO COVERED PERSONS OF THE POLICY'S MANDATE THAT EACH PERSON IS OBLIGATED TO DISCLOSE ANY NEW POTENTIAL CONFLICTS AS THEY MAY ARISE THROUGHOUT THE YEAR. BOARD AGENDAS AND EXECUTIVE DECISIONS ARE MONITORED IN RELATION TO THIS POLICY. IF A DISCLOSED CONFLICT OF INTEREST IMPACTS AN AGENDA ITEM OR DECISION, THE COVERED PERSON WOULD BE EXCLUDED FROM VOTING AND MAY BE EXCLUDED FROM RECEIVING INFORMATION AND/OR PARTICIPATING IN DELIBERATIONS, DEPENDING ON THE CIRCUMSTANCES. |
| FORM 990, PART VI, SECTION B, LINE 15 | GHI HAS AN ANNUAL PROCESS TO REVIEW THE MARKET COMPARABILITY OF THE TOTAL COMPENSATION OF ITS CEO AND ITS OTHER OFFICERS. EVERY TWO YEARS, UNDER THE DIRECTION OF THE GHI BOARD OF DIRECTORS' COMPENSATION AND LEADERSHIP DEVELOPMENT COMMITTEE (COMPENSATION COMMITTEE), A TOTAL COMPENSATION MARKET REVIEW OF ALL SENIOR VICE PRESIDENTS AND ABOVE IS COMPLETED BY AN EXTERNAL COMPENSATION CONSULTANT. THE REVIEW INCLUDES ALL COMPONENTS OF COMPENSATION; BASE SALARY, ANNUAL INCENTIVES, BENEFITS AND PERQUISITES. THE MARKET SURVEY RESULTS ARE PRESENTED TO, REVIEWED BY AND APPROVED BY THE INDEPENDENT COMPENSATION COMMITTEE. BASED ON THIS MARKET DATA, THE COMPENSATION COMMITTEE DETERMINES MINIMUM AND MAXIMUM TOTAL COMPENSATION RANGES FOR EACH OFFICER. IN INTERIM YEARS, GHI'S HUMAN RESOURCES STAFF, UNDER THE DIRECTION OF THE COMPENSATION COMMITTEE, UPDATES CHANGES IN THE SALARY STRUCTURE BASED ON THE SAME INDEPENDENT STUDIES PERFORMED BY THE COMPENSATION CONSULTANT FOR THE COMPENSATION COMMITTEE. FOR THE CHIEF EXECUTIVE OFFICER AND CERTAIN OTHER POSITIONS FULL INDEPENDENT REVIEWS ARE PERFORMED TO SET SALARY RANGES BASED ON THE COMPETITIVE MARKET DATA SPECIFIC TO THOSE POSITIONS. THE COMPENSATION COMMITTEE REVIEWS AND APPROVES EACH YEAR'S SENIOR VICE PRESIDENTS AND ABOVE COMPENSATION RESULTS. IN ALL CASES, COMMITTEE MEMBERS COMPLETE AN ANNUAL CONFLICT OF INTEREST SURVEY TO ASSURE THE COMPENSATION COMMITTEE MEMBERS' INDEPENDENCE AND THIS IS UPDATED AT ANY MEETING AT WHICH DECISIONS ARE BEING MADE. STAFF (OTHER THAN THE SECRETARY TO THE BOARD) IS NOT IN THE ROOM DURING DELIBERATIONS OR VOTE INCLUDING EXECUTIVE SESSIONS, AND CONTEMPORANEOUS MINUTES ARE KEPT. THE BOARD OF DIRECTORS HAS DELEGATED TO THE EXECUTIVE COMMITTEE THE ACCOUNTABILITY TO CONDUCT AN ANNUAL PERFORMANCE EVALUATION AND TO DETERMINE THE COMPENSATION OF THE CEO BASED ON THE PERFORMANCE REVIEW AND THE MARKET COMPARABILITY DATA, APPROVED BY THE COMPENSATION COMMITTEE. THE BOARD HAS DELEGATED TO THE HEALTHPARTNERS CEO AND PRESIDENT (WITH AUTHORITY TO FURTHER DELEGATE) THE ACCOUNTABILITY TO CONDUCT ANNUAL PERFORMANCE REVIEWS AND DETERMINE THE COMPENSATION OF ALL OTHER OFFICERS WITHIN THE COMPENSATION RANGES DETERMINED BY THE COMPENSATION COMMITTEE. ANY EXCEPTIONS TO COMPENSATION IN EXCESS OF THE APPROVED RANGES ARE APPROVED BY THE COMPENSATION COMMITTEE. TOTAL COMPENSATION IS APPROPRIATELY DOCUMENTED ON THE FORM 990 AND W2 STATEMENTS. |
| FORM 990, PART VI, SECTION C, LINE 19 | GHI FINANCIAL STATEMENTS AND 990 RETURNS ARE MADE AVAILABLE TO ANY PERSON WHO REQUESTS THE INFORMATION FROM GHI OR HPI. GHI'S ARTICLES OF INCORPORATION ARE AVAILABLE TO ANY PERSON WHO REQUESTS THE INFORMATION THROUGH THE MINNESOTA SECRETARY OF STATE'S OFFICE. |
| FORM 990, PART IX, LINE 11G | MEDICAL, SERVICE BUREAU & CONSULTANT FEES: PROGRAM SERVICE EXPENSES 276,212,904. MANAGEMENT AND GENERAL EXPENSES 19,030,523. FUNDRAISING EXPENSES 0. TOTAL EXPENSES 295,243,427. |
| FORM 990, PART XI, LINE 9: | FASB 158 PENSION ADJUSTMENT 62,617,111. |
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