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Part V, Section B
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Facility Reporting Group A
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Facility Reporting Group A consists of:
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- Facility 1: Baptist Health Lexington, - Facility 2: Baptist Health Louisville, - Facility 3: Baptist Health Hardin, - Facility 4: Baptist Health Paducah, - Facility 5: Baptist Health Floyd, - Facility 6: Baptist Health Corbin, - Facility 7: Baptist Health La Grange, - Facility 8: Baptist Health Richmond
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Group A-Facility 1 -- Baptist Health Lexington Part V, Section B, line 5:
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The Baptist Health Lexington CHNA committee worked closely with a wide variety of community partners and resources to gather, disseminate and prioritize the information needed for the Community Health Needs Assessment. Such a community-driven plan of action engages the public and develops partnerships that help promote wellness and healthier communities. There are numerous health departments in the Baptist Health Lexington service area responsible for the counties Baptist Health Lexington serves. Each health department's community improvement plan was evaluated by the CHNA committee and those initiatives were considered throughout the process of determining the goals for the Baptist Health Lexington Community Health Needs Assessment. The committee also solicited public opinion on community health needs using a survey distributed via social media, on the Baptist Health Lexington website and via email to Baptist Health Lexington patients. Survey responses, coupled with the information from the respective health departments, were considered as primary data. Secondary data obtained from national, state and local demographic and socioeconomic sources was used, including Kentucky vital statistics, disease prevalence studies, outcome measures and health indicators and statistics. The most recent data came from the Robert Wood Johnson County Health rankings, which were published in 2020. Data regarding health outcomes, health behaviors, clinical care availability, socioeconomic factors and physical environment risks for each county in Baptist Health Lexington's service area was analyzed.The Community Health Needs Assessment Committee included senior hospital leadership and specific department directors. The committee reviewed the information gathered through the primary and secondary data sources combined with the information obtained through community partners, and the comprehensive list of community health needs were documented. The committee then prioritized how and where Baptist Health Lexington should concentrate its resources over the next three years to most effectively address these pressing health needs that create hardships for our residents and stress on agencies throughout our communities. The final CHNA and SIP were approved by the administrative Board of Directors of the hospital and by the Baptist Healthcare System Board of Directors.
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Group A-Facility 1 -- Baptist Health Lexington Part V, Section B, line 11:
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The CHNA committee's purpose was to identify health challenges and risk factors that can be modified or prevented to improve the health of our community. The committee identified and prioritized community needs for the service area that Baptist Health Lexington can address and affect by implementing programs, providing educational support and sponsoring preventive screenings. The CHNA committee ranked substance abuse as their first priority in terms of public health issues. Opioid abuse has become an epidemic across the country and locally we are seeing a similar surge of opioid usage admissions and emergency room visits. Opioid abuse has a significant impact on overall health and can lead to other co-morbidities. In addition, the service area is seeing steady occurrences of drug-addicted newborns that must be sent to neonatal intensive care units to treat withdrawal symptoms. We have worked to reduce the number of opioids prescribed by physicians and are educating our nursing staff on opioid utilization through the development of a hospital opioid stewardship committee. Baptist Health employs an Addiction Nurse Coordinator to link patients with substance use issues to available treatment options, and we have actively engaged in community education partnerships, such as working with Voices of Hope, community Opioid Awareness Day and other local agencies to assist in educating the community. Expanding access to substance abuse services throughout the community and reducing the stigma surrounding treatment are important steps to mitigating this public health crisis.As cancer continues to be a leading cause of death in this service area, the committee ranked it as their second priority in terms of public health issues. The committee acknowledged the continued need for board-certified oncologists and easier access to cancer-related services such as chemotherapy and radiation therapy, as well as improved access to preventative screenings. Baptist Health Hamburg, a new state-of-the-art campus that includes an Emergency Department, a cancer center, a comprehensive diagnostic center, a surgery center, and a multi-story physician office complex opened in April 2024 and provides convenient access to additional healthcare services for those who live near the growing Hamburg area and in surrounding counties. Hospital and medical staff have provided screening information and educational materials for patients in primary care and specialists offices and throughout central and eastern Kentucky communities to encourage cancer screenings. Early diagnosis and expanded treatment options will help to mitigate the impact of cancer on our community.The committee's third priority was cardiovascular disease, which encompasses coronary artery disease, heart attack, arrhythmias, heart failure, cardiomyopathy and vascular disease. Working with various community agencies, the focus on education, prevention and treatment has been a priority as the goal is to expand public awareness of disease root causes and commonly associated conditions to increase compliance with standard-of-care protocols and to decrease the occurrence of these health issues.It is not within the scope of Baptist Health Lexington's services, expertise or resources to be able to address all of the risk factors that have been identified as influencers of our community's health status. However, it is through networking, partnerships and collaboration with other community stakeholder organizations and agencies that these issues are being addressed. Increasing communication between community service providers, enhancing the public's awareness of the agencies and services available and promoting assistance provided by local community partners is a common goal of our healthcare and civic leaders. Baptist Health Lexington works collaboratively with other community resources to provide support and to serve as a referral source to address the additional identified health needs that fall below the significant prevalence level for our service area. Impact issues such as unemployment and uninsured populations are being managed by economic development groups, the Kentucky Chamber of Commerce, city and county governments and county health departments.
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Group A-Facility 1 -- Baptist Health Lexington Part V, Section B, line 13b:
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Based on the information provided in the Financial Assistance Policy, (FAP), application and/or through the presumptive eligibility process, a patient or guarantor whose income plus liquid assets is less than or equal to 300% of the current Federal Poverty Guideline for his or her family size is eligible for a full discount under the FAP after all other healthcare resources have been utilized and exhausted (until that time, the application is to be pended). A full FAP discount represents gross charges less the amount paid by all other healthcare resources and, as applicable, any uninsured discounts or contractual discounts with third-party payers. Refunds will be made if a patient pays more than is owed under this calculation. A patient or guarantor whose income plus liquid assets is between 301% and 400% of the current Federal Poverty Guideline for his or her family size is eligible for a 50% discount of the amount for which the patient or guarantor is responsible, after all other healthcare resources have been utilized and exhausted (until that time, the application is to be pended). A partial FAP discount represents gross charges less the amount paid by all other healthcare resources and, as applicable, any uninsured discounts or contractual discounts with third-party payers. Refunds will be made if a patient pays more than is owed under this calculation.Under no circumstances will an individual who is determined to be eligible for either full or partial financial assistance be charged more for emergency or other medically necessary care than the amounts generally billed [AGB] to individuals who have insurance covering such care. Baptist Health will disregard the first five thousand ($5,000) of liquid assets of the household for purposes of calculating eligibility for financial assistance pursuant to the FAP.All uninsured patients receiving emergency or medically necessary care are given a discount from gross charges that limits payment responsibility to the amounts generally billed [AGB] by each hospital. Insured patients receiving emergency or medically necessary care that is not allowed by the patient's insurance policy may also be given a discount from gross charges that limits payment responsibility to the amounts generally billed [AGB] by each hospital.
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Group A-Facility 1 -- Baptist Health Lexington Part V, Section B, line 20e:
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Baptist Health will not engage in extraordinary collection actions (ECAs) against a patient or guarantor until Baptist Health has first made reasonable efforts to determine whether the individual is eligible for assistance under the Financial Assistance Policy.Prior to referring individuals to a collection agency, Baptist Health processes all self-pay accounts through an external scoring application to determine additional eligibility for financial assistance.
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Group A-Facility 2 -- Baptist Health Louisville Part V, Section B, line 5:
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The Baptist Health Louisville CHNA committee worked closely with a wide variety of community partners and resources to gather, disseminate and prioritize the information needed for the Community Health Needs Assessment. Such a community-driven plan of action engages the public and develops partnerships that help promote wellness and healthier communities. There are four health departments responsible for the counties Baptist Health Louisville serves: Louisville Metro Public Health & Wellness (Jefferson County); the Bullitt County Health Department; the Oldham County Public Health Department and the North Central District Health Department, which serves both Shelby and Spencer counties. The Louisville Metro Public Health & Wellness Health Equity Report 2017 proved to be a valuable resource of primary data for the committee. Several members of the Baptist Health Louisville leadership team serve on committees and boards throughout the community including Hospice/Hosparus, the Center for Women and Families, Leadership Louisville and various school boards, which provided additional sources of data. Baptist Health Louisville solicited public opinion information on community health needs using a survey distributed via social media, through the Baptist Health Louisville website and via email to Baptist Health Louisville patients. Through these contacts, data resources and public surveys, Baptist Health Louisville gained valuable information regarding the current health issues confronting its service area. Secondary data obtained from national, state and local demographic and socioeconomic sources was used, including Kentucky vital statistics, disease prevalence studies, outcome measures and health indicators and statistics. The most recent data came from the Robert Wood Johnson County Health rankings, which were published in 2020. Data regarding health outcomes, health behaviors, clinical care availability, socioeconomic factors and physical environment risks for each county in Baptist Health Louisville's service area was analyzed.The Community Health Needs Assessment Committee included senior hospital leadership and specific department directors. The committee reviewed the information gathered through the primary and secondary data sources combined with the information obtained through community partners, and the comprehensive list of community health needs were documented. The committee then prioritized how and where Baptist Health Louisville should concentrate its resources over the next three years to most effectively address these pressing health needs that create hardships for our residents and stress on agencies throughout our communities. The final CHNA and SIP were approved by the administrative Board of Directors of the hospital and by the Baptist Healthcare System Board of Directors.
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Group A-Facility 2 -- Baptist Health Louisville Part V, Section B, line 11:
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The CHNA committee's purpose was to identify health challenges and risk factors that can be modified or prevented to improve the health of our community. The committee identified and prioritized community needs for the service area that Baptist Health Louisville can address and affect by implementing programs, providing educational support and sponsoring preventive screenings. Based upon the data collected and analyzed through this assessment, the CHNA committee identified the following as the primary health issues that the hospital has focused on over the past three years: mental health services; health equity - heart disease; preventative health screening and opioid reduction.Mental health illnesses and the related health effects on individuals and families was the consensus among the committee as the most pressing community concern. Mental illness has a significant impact on overall health and well-being and can contribute to other health issues such as obesity and substance abuse disorders. Comparing primary data from the survey conducted in 2018 to the results of the survey in 2021 did highlight areas of concern, as there were noted increases in the number of people who have been directly impacted by mental health illnesses and opioid use. The committee members discussed the services Baptist Health Louisville already provides, including the Substance Abuse Intensive Outpatient Program (IOP) that provides stabilization, assessment services, treatment options, and IOP group therapy, as well as goals to improve access for outpatient mental health wellness programs. To drive improved quality outcomes for our patients, Baptist Health recognizes the importance of integrating behavioral health care into all aspects of care. We also realize the importance of reducing the stigma of seeking behavioral health care services. As a result, we have expanded access and created new avenues for people to receive care. These efforts include the Baptist Health Behavioral Health Resource Connection hotline and a network of providers who work in collaboration with our treatment teams. Additional behavioral health risk assessment tools and expanded treatment options are embedded into every Baptist Health Medical Group primary care location. The combined efforts of medical professionals, schools, churches and government agencies will contribute to our success in reducing the stigma around mental health care and educating and engaging individuals to seek better care for themselves and their loved ones. Eliminating health disparities that exist for heart health care was identified as the second priority in the CHNA. Kentucky has some of the highest rates in the nation for preventable health conditions and for behaviors that have been identified as unhealthy. Improved access to preventable health screenings via online tools and through collaborations with community partners help achieve greater heart health equity in our communities. To further this goal, Baptist Health provides financial support for clinical staff at the Have a Heart clinic, a local non-profit organization. Opioid abuse has become an epidemic across the country and locally we are seeing a similar surge of opioid usage admissions, emergency room visits and drug-addicted newborns who must be sent to neonatal intensive care units to treat withdrawal symptoms. Opioid abuse has a significant negative impact on overall health and can lead to other co-morbidities. Comparing 2018 to 2021 survey results showed a 20% increase in the number of survey respondents who have been directly impacted, or know someone who has been directly impacted, by opioid abuse. We have worked to reduce the number of opioids prescribed by physicians and are educating our nursing staff on opioid utilization through the development of a hospital opioid stewardship committee. Our providers continue to monitor health trends to ensure compliance with best practices for prescribing opioids and continue to educate patients and family members on the warning signs and dangers of addiction as well as available treatment options. All of these factors support increased efforts to reduce the number of opioids reaching the streets and the continued community-wide initiatives to combat the disease of addiction. We have actively engaged in community education partnerships, working with several local agencies to assist in educating the community. Expanding access to substance abuse services throughout the community and reducing the stigma surrounding treatment are important steps to mitigating this public health crisis.It is not within the scope of Baptist Health Louisville's services, expertise or resources to be able to address all of the risk factors that have been identified as influencers of our community's health status. However, it is through networking, partnerships and collaboration with other community stakeholder organizations and agencies that these issues are being addressed. Increasing communication between community service providers, enhancing the public's awareness of the agencies and services available and promoting assistance provided by local community partners is a common goal of our healthcare and civic leaders. Baptist Health Louisville works collaboratively with other community resources to provide support and to serve as a referral source to address the additional identified health needs that fall below the significant prevalence level for our service area. Impact issues such as unemployment and uninsured populations are being managed by economic development groups, the Kentucky Chamber of Commerce, city and county governments and county health departments.
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Group A-Facility 2 -- Baptist Health Louisville Part V, Section B, line 13b:
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Based on the information provided in the Financial Assistance Policy, (FAP), application and/or through the presumptive eligibility process, a patient or guarantor whose income plus liquid assets is less than or equal to 300% of the current Federal Poverty Guideline for his or her family size is eligible for a full discount under the FAP after all other healthcare resources have been utilized and exhausted (until that time, the application is to be pended). A full FAP discount represents gross charges less the amount paid by all other healthcare resources and, as applicable, any uninsured discounts or contractual discounts with third-party payers. Refunds will be made if a patient pays more than is owed under this calculation. A patient or guarantor whose income plus liquid assets is between 301% and 400% of the current Federal Poverty Guideline for his or her family size is eligible for a 50% discount of the amount for which the patient or guarantor is responsible, after all other healthcare resources have been utilized and exhausted (until that time, the application is to be pended). A partial FAP discount represents gross charges less the amount paid by all other healthcare resources and, as applicable, any uninsured discounts or contractual discounts with third-party payers. Refunds will be made if a patient pays more than is owed under this calculation.Under no circumstances will an individual who is determined to be eligible for either full or partial financial assistance be charged more for emergency or other medically necessary care than the amounts generally billed [AGB] to individuals who have insurance covering such care. Baptist Health will disregard the first five thousand ($5,000) of liquid assets of the household for purposes of calculating eligibility for financial assistance pursuant to the FAP.All uninsured patients receiving emergency or medically necessary care are given a discount from gross charges that limits payment responsibility to the amounts generally billed [AGB] by each hospital. Insured patients receiving emergency or medically necessary care that is not allowed by the patient's insurance policy may also be given a discount from gross charges that limits payment responsibility to the amounts generally billed [AGB] by each hospital.
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Group A-Facility 2 -- Baptist Health Louisville Part V, Section B, line 20e:
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Baptist Health will not engage in extraordinary collection actions (ECAs) against a patient or guarantor until Baptist Health has first made reasonable efforts to determine whether the individual is eligible for assistance under the Financial Assistance Policy.Prior to referring individuals to a collection agency, Baptist Health processes all self-pay accounts through an external scoring application to determine additional eligibility for financial assistance.
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Group A-Facility 4 -- Baptist Health Paducah Part V, Section B, line 5:
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The Baptist Health Paducah CHNA committee worked closely with a wide variety of community partners and resources to gather, disseminate and prioritize the information needed for the Community Health Needs Assessment. Such a community-driven plan of action engages the public and develops partnerships that help promote wellness and healthier communities. This is the fourth Community Health Needs Assessment conducted by Baptist Health Paducah. This CHNA builds on the research and action plans of the first through third assessments. The service area has been expanded from one county (McCracken) in the first assessment to seven counties in Kentucky and one in Illinois to better identify the needs of the expanded community Baptist Health Paducah serves. The Purchase Area Health Connections Coalition, established several years ago, continues to meet on a regular basis. This group is comprised of representatives from the Purchase District Health Department, which serves Ballard, Carlisle, Fulton, Hickman and McCracken counties in the Purchase Area Development District and the following organizations: the City of Paducah; the UK County Extension Offices; the United Way of Paducah-McCracken County; Murray Calloway County Hospital Four Rivers Behavioral Health; Murray State University; West Kentucky Community & Technical College; KentuckyCare; the Purchase Area Health Education Center; Mercy Health and Baptist Health Paducah. Bringing these groups together promotes unity in our mission and helps to avoid any duplication of efforts in data collection and resource allocation. A survey was sent to community leaders and another was widely publicized and available to the general community both in paper form and through the hospital website. Primary data and feedback on the health issues confronting our service area was collected through the surveys and through engagement with the Purchase Area Health Connections Coalition. Secondary data obtained from national, state and local demographic and socioeconomic sources was used, including Kentucky vital statistics, disease prevalence studies, outcome measures and health indicators and statistics. The most recent data came from the Robert Wood Johnson County Health rankings, which were published in 2020. Data regarding health outcomes, health behaviors, clinical care availability, socioeconomic factors and physical environment risks for each county in Baptist Health Paducah's service area was analyzed.The Community Health Needs Assessment Committee included senior hospital leadership and specific department directors. The committee reviewed the information gathered through the primary and secondary data sources combined with the information obtained through community partners, and the comprehensive list of community health needs were documented. The committee then prioritized how and where Baptist Health Paducah should concentrate its resources over the next three years to most effectively address these pressing health needs that create hardships for our residents and stress on agencies throughout our communities. The final CHNA and SIP were approved by the administrative Board of Directors of the hospital and by the Baptist Healthcare System Board of Directors.
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Group A-Facility 4 -- Baptist Health Paducah Part V, Section B, line 11:
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The CHNA committee's purpose was to identify health challenges and risk factors that can be modified or prevented to improve the health of our community. The committee identified and prioritized community needs for the service area that Baptist Health Paducah can address and affect by implementing programs, providing educational support and sponsoring preventive screenings. After studying the primary and secondary data, the committee prioritized the three most prevalent community health issues based on their severity and on the ability of Baptist Health Paducah and its partners to help improve them. Access to healthcare, the prevention of obesity and related illnesses and the prevention and treatment of mental health and substance abuse were the most prevalent community health concerns.The main health priority identified was ample access to health care. The ability of individuals in a community to access healthcare resources to preserve and improve health is essential. Access to healthcare has an immediate impact on overall health status, the prevention of disease, quality of life and life expectancy. Access to care issues include all potential barriers to receiving necessary healthcare services. These barriers include financial difficulties, lack of knowledge, transportation difficulties, physician shortages, service distribution and scheduling issues. By improving access to care, whether by increasing service locations, reducing cost options, expanding hours of operations or offering new services and innovative programs, the overall health of the community will improve. Baptist Health Paducah and Four Rivers Behavioral Health collaborate to provide school clinics with primary care services and mental health care services for students, faculty, staff, parents and siblings of pupils. These clinics ensure the delivery of quality care on many levels, effectively reducing the spread of illnesses in our community and providing access to quality mental health care for persons challenged with difficult circumstances. Baptist Health Paducah strives to ensure service area residents have sufficient access to health care services through primary care and specialist physician planning with patient navigators that connect patients to appropriate maternal health and oncology services. Conveniently located physician offices and ambulatory care facilities, as well as new and expanded health services; school clinics; the hospital's call center; education resources and healthcare screenings also help improve access to care.Obesity and related illness prevention continue to be primary health concerns in our community. To increase the awareness of obesity as a health threat to our service area residents and to encourage healthier living through diet, exercise and other means remains a top priority. Obesity can cause serious health problems, including Type 2 diabetes, heart disease, high cholesterol, high blood pressure, asthma, osteoarthritis and several forms of cancer. Failing to diminish obesity in the community will lead to higher mortality rates, increased healthcare costs and a decrease in the quality of life for families in our community. The hospital is providing resources to meet this need through its bariatric surgery and metabolic disease management programs, Project Fit America and GoNoodle fitness programs in area schools, participating in local events to promote education and screenings, and internal programs to improve employees' health. The hospital has collaborated with numerous local agencies to develop the Pat & Jim Brockenborough Rotary Health Park and to implement the CATCH (Coordinated Approach to Child Health) program in Paducah schools.Mental Health and Substance Abuse prevention and treatment continue to be a top health need in our community. Baptist Health Paducah hospital works with Four Rivers Behavioral Health, a private, not-for-profit agency that provides comprehensive, integrated mental health, substance abuse and developmental disability care services. To drive improved quality outcomes for our patients, Baptist Health recognizes the importance of integrating behavioral health care into all aspects of care. We also realize the importance of reducing the stigma of seeking behavioral health care services. As a result, we have expanded access and created new avenues for people to receive care. These efforts include the Baptist Health Behavioral Health Resource Connection hotline and a network of providers who work in collaboration with our treatment teams. Additional behavioral health risk assessment tools and expanded treatment options are embedded into every Baptist Health Medical Group primary care location. The combined efforts of medical professionals, schools, churches and government agencies will contribute to our success in reducing the stigma around mental health care and educating and engaging individuals to seek better care for themselves and their loved ones.The use of illicit drugs or the abuse of prescription or over-the-counter medications for purposes other than those for which they are intended, or in a manner or in quantities other than directed, is a growing problem in the service area. In spite of not having the resources other agencies have to address substance abuse directly, Baptist Health Paducah works to meet the needs of the community in ways that support the efforts of other agencies and care facilities, such as the regional Agency for Substance Abuse Policy Coalition (ASAP), and facilitating the annual Addiction Symposium, which focuses on training clinicians on the physical and mental health issues surrounding addiction. The educational program has been a catalyst to provide caregivers with an increased knowledge of the disease of addiction and the care and resources available for those suffering from this disease.It is not within the scope of Baptist Health Paducah's services, expertise or resources to be able to address all of the risk factors that have been identified as influencers of our community's health status. However, it is through networking, partnerships and collaboration with other community stakeholder organizations and agencies that these issues are being addressed. Increasing communication between community service providers, enhancing the public's awareness of the agencies and services available and promoting assistance provided by local community partners is a common goal of our healthcare and civic leaders. Baptist Health Paducah works collaboratively with other community resources to provide support and to serve as a referral source to address the additional identified health needs that fall below the significant prevalence level for our service area. Impact issues such as unemployment and uninsured populations are being managed by economic development groups, the Kentucky Chamber of Commerce, city and county governments and county health departments.
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Group A-Facility 4 -- Baptist Health Paducah Part V, Section B, line 13b:
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Based on the information provided in the Financial Assistance Policy, (FAP), application and/or through the presumptive eligibility process, a patient or guarantor whose income plus liquid assets is less than or equal to 300% of the current Federal Poverty Guideline for his or her family size is eligible for a full discount under the FAP after all other healthcare resources have been utilized and exhausted (until that time, the application is to be pended). A full FAP discount represents gross charges less the amount paid by all other healthcare resources and, as applicable, any uninsured discounts or contractual discounts with third-party payers. Refunds will be made if a patient pays more than is owed under this calculation. A patient or guarantor whose income plus liquid assets is between 301% and 400% of the current Federal Poverty Guideline for his or her family size is eligible for a 50% discount of the amount for which the patient or guarantor is responsible, after all other healthcare resources have been utilized and exhausted (until that time, the application is to be pended). A partial FAP discount represents gross charges less the amount paid by all other healthcare resources and, as applicable, any uninsured discounts or contractual discounts with third-party payers. Refunds will be made if a patient pays more than is owed under this calculation.Under no circumstances will an individual who is determined to be eligible for either full or partial financial assistance be charged more for emergency or other medically necessary care than the amounts generally billed [AGB] to individuals who have insurance covering such care. Baptist Health will disregard the first five thousand ($5,000) of liquid assets of the household for purposes of calculating eligibility for financial assistance pursuant to the FAP.All uninsured patients receiving emergency or medically necessary care are given a discount from gross charges that limits payment responsibility to the amounts generally billed [AGB] by each hospital. Insured patients receiving emergency or medically necessary care that is not allowed by the patient's insurance policy may also be given a discount from gross charges that limits payment responsibility to the amounts generally billed [AGB] by each hospital.
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Group A-Facility 4 -- Baptist Health Paducah Part V, Section B, line 20e:
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Baptist Health will not engage in extraordinary collection actions (ECAs) against a patient or guarantor until Baptist Health has first made reasonable efforts to determine whether the individual is eligible for assistance under the Financial Assistance Policy.Prior to referring individuals to a collection agency, Baptist Health processes all self-pay accounts through an external scoring application to determine additional eligibility for financial assistance.
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Group A-Facility 5 -- Baptist Health Floyd Part V, Section B, line 5:
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The Baptist Health Floyd CHNA committee worked closely with a wide variety of community partners and resources to gather, disseminate and prioritize the information needed for the Community Health Needs Assessment. Such a community-driven plan of action engages the public and develops partnerships that help promote wellness and healthier communities. The CHNA committee worked with the New Albany Floyd County School System and the six health departments responsible for the counties Baptist Health Floyd serves: the Clark County Health Department; the Crawford County Health Department; the Floyd County Health Department; the Harrison County Health Department; the Scott County Health Department and the Washington County Health Department. The committee also solicited public opinion on community health needs using a survey distributed via social media and through the Baptist Health Floyd website. Through these contacts, consultations with other community agencies, public surveys and focus groups, Baptist Health Floyd solicited primary feedback on the health issues confronting its service area. Secondary data obtained from national, state and local demographic and socioeconomic sources was used, including Indiana vital statistics, disease prevalence studies, outcome measures and health indicators and statistics. The most recent data came from the Robert Wood Johnson County Health rankings, which were published in 2020. Data regarding health outcomes, health behaviors, clinical care availability, socioeconomic factors and physical environment risks for each county in Baptist Health Floyd's service area was analyzed.The Community Health Needs Assessment Committee included senior hospital leadership and specific department directors. The committee reviewed the information gathered through the primary and secondary data sources combined with the information obtained through community partners, and the comprehensive list of community health needs were documented. The committee then prioritized how and where Baptist Health Floyd should concentrate its resources over the next three years to most effectively address these pressing health needs that create hardships for our residents and stress on agencies throughout our communities. The final CHNA and SIP were approved by the administrative Board of Directors of the hospital and by the Baptist Healthcare System Board of Directors.
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Group A-Facility 5 -- Baptist Health Floyd Part V, Section B, line 11:
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The CHNA committee's purpose was to identify health challenges and risk factors that can be modified or prevented to improve the health of our community. The committee identified and prioritized community needs for the service area that Baptist Health Floyd can address and affect by implementing programs, providing educational support and sponsoring preventive screenings. Community discussions and survey responses identified multiple community needs that were ranked based on the following criteria: magnitude, severity, opportunity to intervene at a prevention level, degree of success in affecting the problem and resources available. The top four community health priorities that were identified are as follows: Cardiovascular disease; mental health; social determinants of health, (food security, transportation and housing) and substance abuse disorders. The committee's highest priority health need was cardiovascular disease, which encompasses coronary artery disease, heart attack, arrhythmias, heart failure, cardiomyopathy and vascular disease. Mortality rates for coronary heart disease are high in several of our communities compared to state and national statistics. Strategies to address the prevention of cardiovascular disease include the promotion of positive behaviors and an active lifestyle, community-wide screenings to educate residents on their risk of cardiovascular disease and sufficient access to healthcare providers. Staff members provided blood pressure screenings and have contributed educational guidance to over 3,000 community members as part of the Nutritional and Physical Activity Coalition. A focus on education, prevention and treatment has been a priority, as the goal is to expand public awareness of disease root causes and commonly associated conditions to increase compliance with standard-of-care protocols and to decrease the occurrence of these health issues. Mental health illnesses and the related health effects on individuals and families was the second most prevalent community health need. Mental illness has a significant impact on overall health and well-being and can contribute to other health issues such as obesity and substance abuse disorders. There are significant increases in the number of people in our communities who have been directly impacted by mental health illnesses and substance abuse. The committee discussed enhanced engagement with Indiana's System of Care, (SOC), county governments and school systems to improve access to, and the quality of, behavioral and mental health services for the youth and families in our community. To drive improved quality outcomes for our patients, Baptist Health recognizes the importance of integrating behavioral health care into all aspects of care. We also realize the importance of reducing the stigma of seeking behavioral health care services. As a result, we have expanded access and created new avenues for people to receive care. These efforts include the Baptist Health Behavioral Health Resource Connection hotline and a network of providers who work in collaboration with our treatment teams. Additional behavioral health risk assessment tools and expanded treatment options are embedded into every Baptist Health Medical Group primary care location. We also manage support groups and provide mental health first aid education resources. The combined efforts of medical professionals, schools, churches and government agencies will contribute to our success in reducing the stigma around mental health care and educating and engaging individuals to seek better care for themselves and their loved ones.Eliminating health disparities that exist for social determinants of health, (food security, transportation and housing) was identified as the third priority in the CHNA. Indiana has some of the highest rates in the nation for preventable health conditions and for behaviors that have been identified as unhealthy. The ability of individuals in a community to access health care resources to preserve and improve health is essential. Improved access to preventable health screenings via online tools and through collaborations with community partners have helped to achieve greater health equity in our communities. The reduction of the risk of chronic diseases and the promotion of a healthy and active lifestyle will help reduce the effects of countless health issues in our communities. One of our goals was to help improve Floyd County residents' access to healthy food and nutrition and to increase health education. Screening tools used to identify food insecurity for Baptist Health Floyd patients, community nutrition and cooking classes, and off-site screenings have helped to promote healthier lifestyles. It is not within the scope of Baptist Health Floyd's services, expertise or resources to be able to address all of the risk factors that have been identified as influencers of our community's health status. However, it is through networking, partnerships and collaboration with other community stakeholder organizations and agencies that these issues are being addressed. Increasing communication between community service providers, enhancing the public's awareness of the agencies and services available and promoting assistance provided by local community partners is a common goal of our healthcare and civic leaders. Baptist Health Floyd works collaboratively with other community resources to provide support and to serve as a referral source to address the additional identified health needs that fall below the significant prevalence level for our service area. Impact issues such as unemployment and uninsured populations are being managed by economic development groups, the Indiana Chamber of Commerce, city and county governments and county health departments.
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Group A-Facility 5 -- Baptist Health Floyd Part V, Section B, line 13b:
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Based on the information provided in the Financial Assistance Policy, (FAP), application and/or through the presumptive eligibility process, a patient or guarantor whose income plus liquid assets is less than or equal to 300% of the current Federal Poverty Guideline for his or her family size is eligible for a full discount under the FAP after all other healthcare resources have been utilized and exhausted (until that time, the application is to be pended). A full FAP discount represents gross charges less the amount paid by all other healthcare resources and, as applicable, any uninsured discounts or contractual discounts with third-party payers. Refunds will be made if a patient pays more than is owed under this calculation. A patient or guarantor whose income plus liquid assets is between 301% and 400% of the current Federal Poverty Guideline for his or her family size is eligible for a 50% discount of the amount for which the patient or guarantor is responsible, after all other healthcare resources have been utilized and exhausted (until that time, the application is to be pended). A partial FAP discount represents gross charges less the amount paid by all other healthcare resources and, as applicable, any uninsured discounts or contractual discounts with third-party payers. Refunds will be made if a patient pays more than is owed under this calculation.Under no circumstances will an individual who is determined to be eligible for either full or partial financial assistance be charged more for emergency or other medically necessary care than the amounts generally billed [AGB] to individuals who have insurance covering such care. Baptist Health will disregard the first five thousand ($5,000) of liquid assets of the household for purposes of calculating eligibility for financial assistance pursuant to the FAP.All uninsured patients receiving emergency or medically necessary care are given a discount from gross charges that limits payment responsibility to the amounts generally billed [AGB] by each hospital. Insured patients receiving emergency or medically necessary care that is not allowed by the patient's insurance policy may also be given a discount from gross charges that limits payment responsibility to the amounts generally billed [AGB] by each hospital.
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Group A-Facility 5 -- Baptist Health Floyd Part V, Section B, line 20e:
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Baptist Health will not engage in extraordinary collection actions (ECAs) against a patient or guarantor until Baptist Health has first made reasonable efforts to determine whether the individual is eligible for assistance under the Financial Assistance Policy.Prior to referring individuals to a collection agency, Baptist Health processes all self-pay accounts through an external scoring application to determine additional eligibility for financial assistance.
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Group A-Facility 6 -- Baptist Health Corbin Part V, Section B, line 5:
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The Baptist Health Corbin CHNA committee worked closely with a wide variety of community partners and resources to gather, disseminate and prioritize the information needed for the Community Health Needs Assessment. Such a community-driven plan of action engages the public and develops partnerships that help promote wellness and healthier communities. There are numerous health departments in the Baptist Health Corbin service area responsible for the counties we serve. The committee evaluated each health department's community improvement plan, and those initiatives were considered throughout the process of determining the goals for the Baptist Health Corbin Community Health Needs Assessment. The CHNA Committee also solicited public opinion on community health needs using a survey distributed via social media, the Baptist Health Corbin website and via email to Baptist Health Corbin patients. Survey responses, coupled with the information from the respective health departments, were considered as primary data. Secondary data obtained from national, state and local demographic and socioeconomic sources was used, including Kentucky vital statistics, disease prevalence studies, outcome measures and health indicators and statistics. The most recent data came from the Robert Wood Johnson County Health rankings, which were published in 2020. Data regarding health outcomes, health behaviors, clinical care availability, socioeconomic factors and physical environment risks for each county in Baptist Health Corbin's service area was analyzed.The Community Health Needs Assessment Committee included senior hospital leadership and specific department directors. The committee reviewed the information gathered through the primary and secondary data sources combined with the information obtained through community partners, and the comprehensive list of community health needs were documented. The committee then prioritized how and where Baptist Health Corbin should concentrate its resources over the next three years to most effectively address these pressing health needs that create hardships for our residents and stress on agencies throughout our communities. The final CHNA and SIP were approved by the administrative Board of Directors of the hospital and by the Baptist Healthcare System Board of Directors.
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Group A-Facility 6 -- Baptist Health Corbin Part V, Section B, line 11:
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The CHNA committee's purpose was to identify health challenges and risk factors that can be modified or prevented to improve the health of our community. The committee identified and prioritized community needs for the service area that Baptist Health Corbin can address and affect by implementing programs, providing educational support and sponsoring preventive screenings. After studying the primary and secondary data, the committee identified the top five health concerns that the hospital has focused on over the last three years. They are: opioid abuse; obesity; cancer; cardiovascular disease; mental health and substance abuse. Opioid abuse has become an epidemic across the country. Locally, we are seeing a similar surge of opioid usage admissions and emergency room visits. This health issue is creating additional stress on healthcare and civic agencies throughout the community. Opioid abuse has a significant impact on overall health and can lead to other co-morbidities. In addition, the service area is seeing steady occurrences of drug-addicted newborns that must be sent to neonatal intensive care units to treat withdrawal symptoms. We have worked to reduce the number of opioids prescribed by physicians and are educating our nursing staff on opioid utilization and increasing care options. Our providers continue to monitor health trends to ensure compliance with best practices for prescribing opioids and continue to educate patients and family members on the warning signs and dangers of addiction as well as available treatment options. All of these factors support increased efforts to reduce the number of opioids reaching the streets and the continued community-wide initiatives to combat the disease of addiction. Baptist Health Corbin operates an inpatient Detox Recovery Unit that provides medically managed and monitored detoxification services, an Adult Chemical Dependency Intensive Outpatient Program, and offers medication-assisted therapy (MAT). We have actively engaged in community education partnerships, working with several local agencies to assist in educating the community. Expanding access to substance abuse services throughout the community and reducing the stigma surrounding treatment are important steps to mitigating this public health crisis.Obesity and related illness prevention remain a top community health concern because they have a significant impact on other health issues, including Type 2 diabetes, heart disease, high cholesterol, high blood pressure, asthma, osteoarthritis, joint deterioration and several forms of cancer. Kentucky has some of the highest rates in the nation for preventable health conditions and for behaviors that have been identified as unhealthy. To increase the awareness of obesity as a health threat to area residents and to encourage healthier living through diet, exercise and other means remains a top priority. To underscore the need to address these issues, Baptist Health Corbin holds heart healthy screening events that provide blood pressure screenings, peripheral vascular disease education and healthy eating tips; offers diabetes management classes and educational materials to community members, and staff members have provided meals to the Corbin Senior Citizens Center. Failing to diminish obesity in the community will lead to higher mortality rates, increased healthcare costs and a decrease in the quality of life for families in our community. Improved access to screening tools, public education and an increased awareness of healthy lifestyle alternatives have helped our community members.Because cancer continues to be a leading cause of death in this service area, the committee ranked it as its third priority in terms of public health issues. Mortality levels from cancer are better in our community than the state and national averages but are still a significant threat. The committee acknowledged the continued need for board-certified oncologists, easier access to cancer-related services and screenings available for the early detection of cancer. Providing world-class cancer care in our community is the focus of Baptist Health Corbin's new radiation oncology center. The center's technology, which includes external beam radiation therapy, is comparable to nearby metro areas where radiation oncology patients were transferred before the center's 2021 opening. Now patients can receive care close to home. Increasing the availability of screenings, providing higher levels of care in our community and disseminating educational materials continue to be a priority.Cardiovascular disease ranked as the committee's fourth priority and encompasses coronary artery disease, heart attack, arrhythmias, heart failure, cardiomyopathy and vascular disease. Strategies to address the prevention of cardiovascular disease have included the promotion of positive behaviors and an active lifestyle, community-wide screenings to educate residents on their risk of cardiovascular disease and sufficient access to healthcare providers. The goal has been to increase public awareness of the disease, its root causes and commonly associated conditions to increase compliance with standard-of-care protocols. Patient transportation is a major issue in the Baptist Health Corbin service area. Many patients do not own automobiles and there are very limited resources for public transportation. The committee continues to explore grant opportunities for providing transportation services to patients in need.It is not within the scope of Baptist Health Corbin's services, expertise or resources to be able to address all of the risk factors that have been identified as influencers of our community's health status. However, it is through networking, partnerships and collaboration with other community stakeholder organizations and agencies that these issues are being addressed. Increasing communication between community service providers, enhancing the public's awareness of the agencies and services available and promoting assistance provided by local community partners is a common goal of our healthcare and civic leaders. Baptist Health Corbin works collaboratively with other community resources to provide support and to serve as a referral source to address the additional identified health needs that fall below the significant prevalence level for our service area. Impact issues such as unemployment and uninsured populations are being managed by economic development groups, the Kentucky Chamber of Commerce, city and county governments and county health departments.
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Group A-Facility 6 -- Baptist Health Corbin Part V, Section B, line 13b:
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Based on the information provided in the Financial Assistance Policy, (FAP), application and/or through the presumptive eligibility process, a patient or guarantor whose income plus liquid assets is less than or equal to 300% of the current Federal Poverty Guideline for his or her family size is eligible for a full discount under the FAP after all other healthcare resources have been utilized and exhausted (until that time, the application is to be pended). A full FAP discount represents gross charges less the amount paid by all other healthcare resources and, as applicable, any uninsured discounts or contractual discounts with third-party payers. Refunds will be made if a patient pays more than is owed under this calculation. A patient or guarantor whose income plus liquid assets is between 301% and 400% of the current Federal Poverty Guideline for his or her family size is eligible for a 50% discount of the amount for which the patient or guarantor is responsible, after all other healthcare resources have been utilized and exhausted (until that time, the application is to be pended). A partial FAP discount represents gross charges less the amount paid by all other healthcare resources and, as applicable, any uninsured discounts or contractual discounts with third-party payers. Refunds will be made if a patient pays more than is owed under this calculation.Under no circumstances will an individual who is determined to be eligible for either full or partial financial assistance be charged more for emergency or other medically necessary care than the amounts generally billed [AGB] to individuals who have insurance covering such care. Baptist Health will disregard the first five thousand ($5,000) of liquid assets of the household for purposes of calculating eligibility for financial assistance pursuant to the FAP.All uninsured patients receiving emergency or medically necessary care are given a discount from gross charges that limits payment responsibility to the amounts generally billed [AGB] by each hospital. Insured patients receiving emergency or medically necessary care that is not allowed by the patient's insurance policy may also be given a discount from gross charges that limits payment responsibility to the amounts generally billed [AGB] by each hospital.
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Group A-Facility 6 -- Baptist Health Corbin Part V, Section B, line 20e:
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Baptist Health will not engage in extraordinary collection actions (ECAs) against a patient or guarantor until Baptist Health has first made reasonable efforts to determine whether the individual is eligible for assistance under the Financial Assistance Policy.Prior to referring individuals to a collection agency, Baptist Health processes all self-pay accounts through an external scoring application to determine additional eligibility for financial assistance.
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Group A-Facility 7 -- Baptist Health La Grange Part V, Section B, line 5:
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The Baptist Health La Grange CHNA committee worked closely with a wide variety of community partners and resources to gather, disseminate and prioritize the information needed for the Community Health Needs Assessment. Such a community-driven plan of action engages the public and develops partnerships that help promote wellness and healthier communities. To complete the CHNA, the Baptist Health La Grange committee reached out to government and nonprofit leaders in the community to solicit feedback regarding the most pressing community needs. There are three health departments responsible for the counties Baptist Health La Grange serves: the Oldham County Public Health Department (OCHD), the North Central District Health Department (NCDHD), which serves both Henry and Trimble counties and the Three Rivers District Health Department (TRDHD), which serves Carroll County. Baptist Health La Grange also solicited public opinion on community health needs using a survey distributed via social media, the Baptist Health La Grange website, and in paper form. Survey responses, coupled with the information from the respective community leaders and health departments, were considered as primary data. Secondary data obtained from national, state and local demographic and socioeconomic sources was used, including Kentucky vital statistics, disease prevalence studies, outcome measures and health indicators and statistics. The most recent data came from the Robert Wood Johnson County Health rankings, which were published in 2020. Data regarding health outcomes, health behaviors, clinical care availability, socioeconomic factors and physical environment risks for each county in Baptist Health La Grange's service area was analyzed.The Community Health Needs Assessment Committee included senior hospital leadership and specific department directors. The committee reviewed the information gathered through the primary and secondary data sources combined with the information obtained through community partners, and the comprehensive list of community health needs were documented. The committee then prioritized how and where Baptist Health La Grange should concentrate its resources over the next three years to most effectively address these pressing health needs that create hardships for our residents and stress on agencies throughout our communities. The final CHNA and SIP were approved by the administrative Board of Directors of the hospital and by the Baptist Healthcare System Board of Directors.
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Group A-Facility 7 -- Baptist Health La Grange Part V, Section B, line 11:
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The CHNA committee's purpose was to identify health challenges and risk factors that can be modified or prevented to improve the health of our community. The committee identified and prioritized community needs for the service area that Baptist Health La Grange can address and affect by implementing programs, providing educational support and sponsoring preventive screenings. The committee identified several community health issues, the top four that we have focused on are obesity, cancer, maternal and child health and mental and behavioral health.The prevention of obesity and the illnesses related to obesity are the primary health concerns in our community. Obesity has a significant impact on other health issues such as cardiovascular disease, diabetes, pulmonary disease, cancer and joint deterioration. There are a variety of reasons why obesity is difficult to combat - a lack of access to healthy foods, the higher costs of healthy foods, sedentary populations, a lack of exercise options and poor dietary habits. It is incumbent for the hospital and the community to make a concerted effort to increase the awareness of obesity as a serious health threat to our service area residents and to encourage healthier living through diet, exercise and other means. Failing to diminish obesity in the community will lead to higher mortality rates, increased healthcare costs and a decrease in the quality of life for families in our community. Improved access to screening tools, public education and awareness of healthy lifestyle alternatives have helped. We partner with the Hope Health Clinic to provide financial support and educational materials that address topics related to obesity and use the National Diabetes Prevention Program to support healthy lifestyles.As cancer continues to be a leading cause of death in this service area, the committee ranked it as its second priority in terms of public health issues. Oldham County mortality levels are better than the state and national averages but are still a significant threat. The committee acknowledged the continued need for board-certified oncologists, easier access to cancer-related services and screenings available for the early detection of cancer. Baptist Health La Grange has made great advancements in oncology care since the last Community Health Needs Assessment and has expanded upon current services and care offerings. Our teams have provided support for oncology patients with food insecurity and provided transportation assistance for patients in need. Patients also benefit from online risk assessments and educational materials.Maternal and Child Health was identified as a high priority need based on the review of the secondary data. Low birth weight, teen births and children in single parent households, along with high infant mortality rates are issues effecting the primary service area. Providing mothers and infant caregivers with information to influence common factors that can affect infant mortality has been important. Discharge instructions to educate parents and caregivers on safe infant sleep practices, pre-natal monitoring for health risks of the mother and the baby and post-partum checks have helped to manage these health risks.Mental and behavioral health illnesses and their related health effects on individuals and families was identified as a pressing community need. The secondary data shows that mortality related to mental and behavioral health disorders for every county in the service area is above the national and state incidence rate. Mental illness has a significant impact on overall health and well-being and can contribute to other health issues such as obesity and substance abuse disorders. To drive improved quality outcomes for our patients, Baptist Health recognizes the importance of integrating behavioral health care into all aspects of care. We also realize the importance of reducing the stigma of seeking behavioral health care services. As a result, we have improved access to outpatient mental health wellness programs and additional risk assessment tools, expanded treatment options, and participate in the Oldham County Mental Health Task Force, helping patients navigate new avenues to receive care. These efforts also include the Baptist Health Behavioral Health Resource Connection hotline and a network of providers who work in collaboration with our treatment teams. Additional behavioral health risk assessment tools and expanded treatment options are embedded into every Baptist Health Medical Group primary care location. The combined efforts of medical professionals, schools, churches and government agencies will contribute to our success in reducing the stigma around mental health care and educating and engaging individuals to seek better care for themselves and their loved ones. It is not within the scope of Baptist Health La Grange's services, expertise or resources to be able to address all of the risk factors that have been identified as influencers of our community's health status. However, it is through networking, partnerships and collaboration with other community stakeholder organizations and agencies that these issues are being addressed. Increasing communication between community service providers, enhancing the public's awareness of the agencies and services available and promoting assistance provided by local community partners is a common goal of our healthcare and civic leaders. Baptist Health La Grange works collaboratively with other community resources to provide support and to serve as a referral source to address the additional identified health needs that fall below the significant prevalence level for our service area. Impact issues such as unemployment and uninsured populations are being managed by economic development groups, the Kentucky Chamber of Commerce, city and county governments and county health departments.
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Group A-Facility 7 -- Baptist Health La Grange Part V, Section B, line 13b:
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Based on the information provided in the Financial Assistance Policy, (FAP), application and/or through the presumptive eligibility process, a patient or guarantor whose income plus liquid assets is less than or equal to 300% of the current Federal Poverty Guideline for his or her family size is eligible for a full discount under the FAP after all other healthcare resources have been utilized and exhausted (until that time, the application is to be pended). A full FAP discount represents gross charges less the amount paid by all other healthcare resources and, as applicable, any uninsured discounts or contractual discounts with third-party payers. Refunds will be made if a patient pays more than is owed under this calculation. A patient or guarantor whose income plus liquid assets is between 301% and 400% of the current Federal Poverty Guideline for his or her family size is eligible for a 50% discount of the amount for which the patient or guarantor is responsible, after all other healthcare resources have been utilized and exhausted (until that time, the application is to be pended). A partial FAP discount represents gross charges less the amount paid by all other healthcare resources and, as applicable, any uninsured discounts or contractual discounts with third-party payers. Refunds will be made if a patient pays more than is owed under this calculation.Under no circumstances will an individual who is determined to be eligible for either full or partial financial assistance be charged more for emergency or other medically necessary care than the amounts generally billed [AGB] to individuals who have insurance covering such care. Baptist Health will disregard the first five thousand ($5,000) of liquid assets of the household for purposes of calculating eligibility for financial assistance pursuant to the FAP.All uninsured patients receiving emergency or medically necessary care are given a discount from gross charges that limits payment responsibility to the amounts generally billed [AGB] by each hospital. Insured patients receiving emergency or medically necessary care that is not allowed by the patient's insurance policy may also be given a discount from gross charges that limits payment responsibility to the amounts generally billed [AGB] by each hospital.
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Group A-Facility 7 -- Baptist Health La Grange Part V, Section B, line 20e:
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Baptist Health will not engage in extraordinary collection actions (ECAs) against a patient or guarantor until Baptist Health has first made reasonable efforts to determine whether the individual is eligible for assistance under the Financial Assistance Policy.Prior to referring individuals to a collection agency, Baptist Health processes all self-pay accounts through an external scoring application to determine additional eligibility for financial assistance.
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Group A-Facility 8 -- Baptist Health Richmond Part V, Section B, line 5:
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The Baptist Health Richmond CHNA Committee worked closely with a wide variety of community partners and resources to gather, disseminate and prioritize the information needed for the Community Health Needs Assessment. Such a community-driven plan of action engages the public and develops partnerships that help promote wellness and healthier communities. The Madison County Health Department is responsible for the county Baptist Health Richmond serves. The Health Department's Community Improvement Plan and initiatives were considered throughout the process of determining the goals for the Baptist Health Richmond Community Health Needs Assessment. The CHNA committee also solicited public opinion on community health needs using a survey distributed via social media, the Baptist Health Richmond website and via email to Baptist Health Richmond patients. Survey responses, coupled with the information from the health department, were considered as primary data. Secondary data obtained from national, state and local demographic and socioeconomic sources was used, including Kentucky vital statistics, disease prevalence studies, outcome measures and health indicators and statistics. The most recent data came from the Robert Wood Johnson County Health rankings, which were published in 2020. Data regarding health outcomes, health behaviors, clinical care availability, socioeconomic factors and physical environment risks for each county in Baptist Health Richmond's service area was analyzed.The Community Health Needs Assessment Committee included senior hospital leadership and specific department directors. The committee reviewed the information gathered through the primary and secondary data sources combined with the information obtained through community partners, and the comprehensive list of community health needs were documented. The committee then prioritized how and where Baptist Health Richmond should concentrate its resources over the next three years to most effectively address these pressing health needs that create hardships for our residents and stress on agencies throughout our communities. The final CHNA and SIP were approved by the administrative Board of Directors of the hospital and by the Baptist Healthcare System Board of Directors.
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Group A-Facility 8 -- Baptist Health Richmond Part V, Section B, line 11:
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The CHNA committee's purpose was to identify health challenges and risk factors that can be modified or prevented to improve the health of our community. The committee identified and prioritized community needs for the service area that Baptist Health Richmond can address and affect by implementing programs, providing educational support and sponsoring preventive screenings. The committee identified a number of pressing community health issues and has focused on the following over the past three years: behavioral health and substance abuse, social determinants of health and obesity and healthy lifestyles. Baptist Health Richmond made behavioral health a priority as the community need continues to increase. The committee ranked expanding access to these services as the most important community health initiative. The newly completed Thrive Center at Baptist Health Richmond, a $5.5 million behavioral health inpatient and outpatient expansion project, provides an interdisciplinary team approach to behavioral health care for patients and their families. Our team members include psychiatrists, registered nurses, licensed clinical counselors, therapists and social workers, recreational therapists and mental health technicians. Services include psychiatric evaluation and treatment; 24 hour nursing care; individual, group and family therapy and psychoeducation; individualized treatment and aftercare planning; therapeutic recreational activities; access to peer support and case management, and referrals to community resources. Crisis behavioral health consultations are also available 24 hours a day, 7 days a week in the Clinical Decision Unit within the Baptist Health Richmond Emergency Department. This unit is a newly renovated space designed to provide a safe, private environment for patients experiencing a mental health crisis. Additional behavioral health risk assessment tools and expanded treatment options are embedded into every Baptist Health Medical Group primary care location. The combined efforts of medical professionals, schools, churches and government agencies will contribute to our success in reducing the stigma around mental health care and educating and engaging individuals to seek better care for themselves and their loved ones. The committee ranked opioid abuse as their second priority in terms of public health issues. Opioid abuse has become an epidemic across the country, and locally we are seeing a similar surge of opioid emergency room visits and usage admissions. Opioid abuse has an impact on overall health and can lead to other co-morbidities. The hospital continues to offer medication-assisted treatment (MAT) for addiction treatment; operates an Adult Chemical Dependency Intensive Outpatient Program (IOP) that provides stabilization and assessment services, treatment options, and IOP group therapy; employs a Behavioral Health Community Outreach Navigator that develops relationships between the hospital and community members and agencies that helps to facilitate education and prevention resources and offers pharmacist-led tobacco cessation clinics. Obesity was one of the top personal health challenges identified by the survey, and remains a significant threat to the health of our community. The state of Kentucky is known for having one of the worst ratings in the United States for obesity and Kentucky has some of the highest rates in the nation for preventable health conditions and behaviors that have been identified as unhealthy. There are a variety of reasons why obesity is difficult to combat - a lack of access to healthy foods, the higher costs of healthy foods, sedentary populations, a lack of exercise options and poor dietary habits. Obesity contributes to so many other health issues (heart disease, stroke, high blood pressure, diabetes, osteoporosis, joint deterioration, cancer, etc), that it is incumbent for the hospital and the community to make a concerted effort to curb this health issue. We are working to ensure that residents have access to a primary care physician, outpatient nutritional counseling and disease management programs for diabetes and related health issues. Continuing to improve access to screening tools, public education and public awareness of healthy lifestyle alternatives help our community members in measurable ways.Social determinants of health are increasingly becoming a major issue in Richmond and Madison County. Many people in the community are without safe housing, transportation and access to nutritious foods. These issues inevitably lead to a decrease in the quality of a person's health. Baptist Health Richmond has many patients whose poor health began with social determinants that could have been prevented with more community resources. Through the combined efforts of medical professionals, schools, churches and government agencies, we help to educate and engage individuals to better care for themselves and their families and to utilize available support options. Baptist Health Richmond employs a Community Liaison staff member that provides resources to patients and community members that address social drivers of health and staff members operate and donate to local food pantries to aid those in need. An increased awareness of the importance of the early detection and prevention of disease through screening programs also improves the health of our community members. It is not within the scope of Baptist Health Richmond's services, expertise or resources to be able to address all of the risk factors that have been identified as influencers of our community's health status. However, it is through networking, partnerships and collaboration with other community stakeholder organizations and agencies that these issues are being addressed. Increasing communication between community service providers, enhancing the public's awareness of the agencies and services available and promoting assistance provided by local community partners is a common goal of our healthcare and civic leaders. Baptist Health Richmond works collaboratively with other community resources to provide support and to serve as a referral source to address the additional identified health needs that fall below the significant prevalence level for our service area. Impact issues such as unemployment and uninsured populations are being managed by economic development groups, the Kentucky Chamber of Commerce, city and county governments and county health departments.
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Group A-Facility 8 -- Baptist Health Richmond Part V, Section B, line 13b:
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Based on the information provided in the Financial Assistance Policy, (FAP), application and/or through the presumptive eligibility process, a patient or guarantor whose income plus liquid assets is less than or equal to 300% of the current Federal Poverty Guideline for his or her family size is eligible for a full discount under the FAP after all other healthcare resources have been utilized and exhausted (until that time, the application is to be pended). A full FAP discount represents gross charges less the amount paid by all other healthcare resources and, as applicable, any uninsured discounts or contractual discounts with third-party payers. Refunds will be made if a patient pays more than is owed under this calculation. A patient or guarantor whose income plus liquid assets is between 301% and 400% of the current Federal Poverty Guideline for his or her family size is eligible for a 50% discount of the amount for which the patient or guarantor is responsible, after all other healthcare resources have been utilized and exhausted (until that time, the application is to be pended). A partial FAP discount represents gross charges less the amount paid by all other healthcare resources and, as applicable, any uninsured discounts or contractual discounts with third-party payers. Refunds will be made if a patient pays more than is owed under this calculation.Under no circumstances will an individual who is determined to be eligible for either full or partial financial assistance be charged more for emergency or other medically necessary care than the amounts generally billed [AGB] to individuals who have insurance covering such care. Baptist Health will disregard the first five thousand ($5,000) of liquid assets of the household for purposes of calculating eligibility for financial assistance pursuant to the FAP.All uninsured patients receiving emergency or medically necessary care are given a discount from gross charges that limits payment responsibility to the amounts generally billed [AGB] by each hospital. Insured patients receiving emergency or medically necessary care that is not allowed by the patient's insurance policy may also be given a discount from gross charges that limits payment responsibility to the amounts generally billed [AGB] by each hospital.
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Group A-Facility 8 -- Baptist Health Richmond Part V, Section B, line 20e:
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Baptist Health will not engage in extraordinary collection actions (ECAs) against a patient or guarantor until Baptist Health has first made reasonable efforts to determine whether the individual is eligible for assistance under the Financial Assistance Policy.Prior to referring individuals to a collection agency, Baptist Health processes all self-pay accounts through an external scoring application to determine additional eligibility for financial assistance.
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Group A-Facility 3 -- Baptist Health Hardin Part V, Section B, line 5:
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This was the first Community Health Needs Assessment conducted by Baptist Health Hardin. (Hardin Memorial Health, a county-owned hospital, was acquired by Baptist Healthcare System in September 2020). The Baptist Health Hardin CHNA committee worked closely with a wide variety of community partners and resources to gather, disseminate and prioritize the information needed for the Community Health Needs Assessment. Such a community-driven plan of action engages the public and develops partnerships that help promote wellness and healthier communities. The CHNA Committee formed a community health coalition with other healthcare, civic, governmental and educational organizations in the area to share resources and work collaboratively to identify and address the medical and socioeconomic factors affecting the health of the people in our community. Baptist Health Hardin solicited public opinion on community health needs through a survey distributed via social media and the Baptist Health Hardin website and took measures to ensure that the survey would be distributed to reach a representative sample of the population, including demographic groups often underrepresented in public data gathering. The Lincoln Trail District Health Department, a strong community partner with the hospital that serves a six-county area including Hardin, LaRue, Marion, Meade, Nelson and Washington counties was a valuable resource for this CHNA. The department provides environmental, preventive, curative and health maintenance services to our community through direct healthcare, health education, counseling and the enforcement of laws that protect health and the environment. Through these contacts and public surveys, Baptist Health Hardin collected primary data and feedback on the health issues confronting its service area. Survey responses, coupled with information from the area health departments and community partners, were considered as primary data. Secondary data obtained from national, state and local demographic and socioeconomic sources was used, including Kentucky vital statistics, disease prevalence studies, outcome measures and health indicators and statistics. The most recent data came from the Robert Wood Johnson County Health rankings, which were published in 2020. Data regarding health outcomes, health behaviors, clinical care availability, socioeconomic factors and physical environment risks for each county in Baptist Health Hardin's service area was analyzed.The Community Health Needs Assessment Committee included senior hospital leadership and specific department directors. The committee reviewed the information gathered through the primary and secondary data sources combined with the information obtained through community partners, and the comprehensive list of community health needs were documented. The committee then prioritized how and where Baptist Health Hardin should concentrate its resources over the next three years to most effectively address these pressing health needs that create hardships for our residents and stress on agencies throughout our communities. The final CHNA and SIP were approved by the administrative Board of Directors of the hospital and by the Baptist Healthcare System Board of Directors.
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Group A-Facility 3 -- Baptist Health Hardin Part V, Section B, line 11:
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The CHNA committee's purpose was to identify health challenges and risk factors that can be modified or prevented to improve the health of our community. The committee identified and prioritized community needs for the service area that Baptist Health Hardin can address and affect by implementing programs, providing educational support and sponsoring preventive screenings. Based upon the data collected and analyzed through this assessment, the CHNA committee identified the following as the primary health issues that the hospital will focus on over the next three years: smoking/vaping/lung cancer; obesity; mental health/substance abuse and access to healthcare services.Tobacco use and many of the known health results of tobacco use, (heart disease, stroke, high blood pressure and cancer), were included in the top ten health concerns in the community. Nine of the ten counties in the service area have very high adult smoking rates and significantly higher occurrences of lung cancer. Hardin County has an astonishing 38% of adults who smoke. Baptist Health Hardin has a long history of providing tobacco cessation classes, health screenings and educational resources for community members and continues to lead in this area. Staff members provided anti-vaping educational assistance to over 2,300 public school students, and as a member of the Coalition for a Smoke-Free Tomorrow, Baptist Health is working to improve Kentuckians' health by reducing the high rate of smoking and tobacco use in Kentucky. Currently, the group is advocating for local control, allowing cities and counties to adopt ordinances that govern the sale and usage of tobacco products in their communities. Tobacco use is the proximate cause of numerous health issues, including several types of cancer, emphysema, Chronic Obstructive Pulmonary Disease (COPD), heart disease and stroke. Reducing smoking will have a direct positive impact on our community members.Obesity was the top personal health challenge identified by the survey, and the fourth highest health concern in the community. Only one county in the service area had a lower percentage of obesity than the state of Kentucky as a whole, which is known for having one of the worst ratings in the United States for obesity. There are a variety of reasons why obesity is difficult to combat - a lack of access to healthy foods, the higher costs of healthy foods, sedentary populations, a lack of exercise options and poor dietary habits. Obesity contributes to so many other health issues (heart disease, stroke, high blood pressure, diabetes, osteoporosis, joint deterioration, cancer, etc), that it is incumbent for the hospital and the community to continue to make a concerted effort to curb this health issue. Staff members participated in a collection of food for local food pantries and continue to promote access to screening tools, public education and awareness of healthy lifestyle alternatives. There were a variety of markers that led to the choice of mental health and substance abuse as top health issues for the community. Mental/behavioral health and substance abuse were the two biggest health concerns on the public survey. More than 26.7% of survey respondents indicated they had 'high or 'very high' levels of stress. Almost 18% rate their own mental health as 'fair or 'unhealthy and over 40% said that the mental health of the community is 'unhealthy or 'very unhealthy'. Substance abuse is a common crisis throughout the state and within our community. Baptist Health Hardin has an inpatient behavioral health unit and there is another psychiatric hospital in Hardin County (Lincoln Trail Behavioral Health System), but expanding the availability of mental health care treatment is a vital need. Baptist Health hired a new physician that is board certified in addiction medicine to offer additional treatment options for our patients. To drive improved quality outcomes for our patients, Baptist Health recognizes the importance of integrating behavioral health care into all aspects of care. We also realize the importance of reducing the stigma of seeking behavioral health care services. As a result, we have improved access to outpatient mental health wellness programs and additional risk assessment tools, and expanded treatment options, giving patients new avenues to receive care. These efforts include the Baptist Health Behavioral Health Resource Connection hotline and a network of providers who work in collaboration with our treatment teams. Additional behavioral health risk assessment tools and expanded treatment options are embedded into every Baptist Health Medical Group primary care location. The combined efforts of medical professionals, schools, churches and government agencies will contribute to our success in reducing the stigma around mental health care and educating and engaging individuals to seek better care for themselves and their loved ones. The hospital will also continue to partner with other local resources to combat these complex issues.Access to healthcare was also one of the top health concerns in the community. Baptist Health Hardin has a very low admission rate of patients who come to their Emergency Department, which indicates that patients do not see a primary care physician in a timely manner. This is an area that Baptist Health Hardin and the Baptist Health Medical Group continue to address through the expansion of services and staff. Construction on the new Medical Pavilion directly to the northwest of the hospital was completed in the fall of 2024 and houses a comprehensive cancer center, twelve new surgical suites including a hybrid operating room, three new cardiac cath labs, multidisciplinary outpatient clinics, and patient-centered spaces designed to promote emotional and spiritual wellness. Active recruitment of additional primary care physicians and advanced care providers, coupled with easier access to more services and providers, is helping significantly to address these community health concerns.It is not within the scope of Baptist Health Hardin's services, expertise or resources to be able to address all of the risk factors that have been identified as influencers of our community's health status. However, it is through networking, partnerships and collaboration with other community stakeholder organizations and agencies that these issues are being addressed. Increasing communication between community service providers, enhancing the public's awareness of the agencies and services available and promoting assistance provided by local community partners is a common goal of our healthcare and civic leaders. Baptist Health Hardin works collaboratively with other community resources to provide support and to serve as a referral source to address the additional identified health needs that fall below the significant prevalence level for our service area. Impact issues such as unemployment and uninsured populations are being managed by economic development groups, the Kentucky Chamber of Commerce, city and county governments and county health departments.
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Group A-Facility 3 -- Baptist Health Hardin Part V, Section B, line 13b:
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Based on the information provided in the Financial Assistance Policy, (FAP), application and/or through the presumptive eligibility process, a patient or guarantor whose income plus liquid assets is less than or equal to 300% of the current Federal Poverty Guideline for his or her family size is eligible for a full discount under the FAP after all other healthcare resources have been utilized and exhausted (until that time, the application is to be pended). A full FAP discount represents gross charges less the amount paid by all other healthcare resources and, as applicable, any uninsured discounts or contractual discounts with third-party payers. Refunds will be made if a patient pays more than is owed under this calculation. A patient or guarantor whose income plus liquid assets is between 301% and 400% of the current Federal Poverty Guideline for his or her family size is eligible for a 50% discount of the amount for which the patient or guarantor is responsible, after all other healthcare resources have been utilized and exhausted (until that time, the application is to be pended). A partial FAP discount represents gross charges less the amount paid by all other healthcare resources and, as applicable, any uninsured discounts or contractual discounts with third-party payers. Refunds will be made if a patient pays more than is owed under this calculation.Under no circumstances will an individual who is determined to be eligible for either full or partial financial assistance be charged more for emergency or other medically necessary care than the amounts generally billed [AGB] to individuals who have insurance covering such care. Baptist Health will disregard the first five thousand ($5,000) of liquid assets of the household for purposes of calculating eligibility for financial assistance pursuant to the FAP.All uninsured patients receiving emergency or medically necessary care are given a discount from gross charges that limits payment responsibility to the amounts generally billed [AGB] by each hospital. Insured patients receiving emergency or medically necessary care that is not allowed by the patient's insurance policy may also be given a discount from gross charges that limits payment responsibility to the amounts generally billed [AGB] by each hospital.
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Group A-Facility 3 -- Baptist Health Hardin Part V, Section B, line 20e:
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Baptist Health will not engage in extraordinary collection actions (ECAs) against a patient or guarantor until Baptist Health has first made reasonable efforts to determine whether the individual is eligible for assistance under the Financial Assistance Policy.Prior to referring individuals to a collection agency, Baptist Health processes all self-pay accounts through an external scoring application to determine additional eligibility for financial assistance.
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Part V, Section B, Line 3e
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Every Baptist Health hospital did include a prioritized list of the community's significant health needs in its CHNA report.
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Part V, Section B, Lines 16 a,b,c
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https://www.baptisthealth.com/patients-visitors/after-your-visit/billing-information/financial-assistance
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Part V, Section B, Lines 7a and 10a
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https://www.baptisthealth.com/connect-learn/community-health-outreach/community-health-needs-assessments
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