Attach to Form 990 or Form 990-EZ.
Go to
www.irs.gov/Form990 for instructions and the latest information.
| (i) Name of supported organization | (ii) EIN | (iii) Type of organization (described on lines 1- 10 above (see instructions)) | (iv) Is the organization listed in your governing document? | (v) Amount of monetary support (see instructions) | (vi) Amount of other support (see instructions) | |
|---|---|---|---|---|---|---|
| Yes | No | |||||
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Total |
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Calendar year
(or fiscal year beginning in)
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(a) 2019 | (b) 2020 | (c) 2021 | (d) 2022 | (e) 2023 | (f) Total | |
|---|---|---|---|---|---|---|---|
| 1 | Gifts, grants, contributions, and membership fees received. (Do not include any "unusual grant.") .. | ||||||
| 2 | Tax revenues levied for the organization's benefit and either paid to or expended on its behalf .... | ||||||
| 3 | The value of services or facilities furnished by a governmental unit to the organization without charge.. | ||||||
| 4 | Total. Add lines 1 through 3 | ||||||
| 5 | The portion of total contributions by each person (other than a governmental unit or publicly supported organization) included on line 1 that exceeds 2% of the amount shown on line 11, column (f) .. | ||||||
| 6 | Public support. Subtract line 5 from line 4. | ||||||
Calendar year
(or fiscal year beginning in)
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(a) 2019 | (b) 2020 | (c) 2021 | (d) 2022 | (e) 2023 | (f) Total | |
|---|---|---|---|---|---|---|---|
| 7 | Amounts from line 4.. | ||||||
| 8 | Gross income from interest, dividends, payments received on securities loans, rents, royalties and income from similar sources... | ||||||
| 9 | Net income from unrelated business activities, whether or not the business is regularly carried on.. | ||||||
| 10 | Other income. Do not include gain or loss from the sale of capital assets (Explain in Part VI.).. | ||||||
| 11 | Total support. Add lines 7 through 10 | ||||||
Calendar year (or fiscal
year beginning in) ![]() |
(a) 2019 | (b) 2020 | (c) 2021 | (d) 2022 | (e) 2023 | (f) Total | |
|---|---|---|---|---|---|---|---|
| 1 | Gifts, grants, contributions, and membership fees received. (Do not include any "unusual grants.") . | ||||||
| 2 | Gross receipts from admissions, merchandise sold or services performed, or facilities furnished in any activity that is related to the organization's tax-exempt purpose | ||||||
| 3 | Gross receipts from activities that are not an unrelated trade or business under section 513 ..... | ||||||
| 4 | Tax revenues levied for the organization's benefit and either paid to or expended on its behalf... | ||||||
| 5 | The value of services or facilities furnished by a governmental unit to the organization without charge | ||||||
| 6 | Total. Add lines 1 through 5 | ||||||
| 7a | Amounts included on lines 1, 2, and 3 received from disqualified persons | ||||||
| b | Amounts included on lines 2 and 3 received from other than disqualified persons that exceed the greater of $5,000 or 1% of the amount on line 13 for the year. | ||||||
| c | Add lines 7a and 7b.. | ||||||
| 8 | Public support. (Subtract line 7c from line 6.) | ||||||
Calendar year
(or fiscal year beginning in)
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(a) 2019 | (b) 2020 | (c) 2021 | (d) 2022 | (e) 2023 | (f) Total | |
|---|---|---|---|---|---|---|---|
| 9 | Amounts from line 6... | ||||||
| 10a | Gross income from interest, dividends, payments received on securities loans, rents, royalties and income from similar sources.. | ||||||
| b | Unrelated business taxable income (less section 511 taxes) from businesses acquired after June 30, 1975. | ||||||
| c | Add lines 10a and 10b. | ||||||
| 11 | Net income from unrelated business activities not included on line 10b, whether or not the business is regularly carried on. | ||||||
| 12 | Other income. Do not include gain or loss from the sale of capital assets (Explain in Part VI.) .. | ||||||
| 13 | Total support. (Add lines 9, 10c, 11, and 12.).. | ||||||
| Section A - Adjusted Net Income | (A) Prior Year |
(B) Current Year (optional) |
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| 1 | Net short-term capital gain | 1 | ||||
| 2 | Recoveries of prior-year distributions | 2 | ||||
| 3 | Other gross income (see instructions) | 3 | ||||
| 4 | Add lines 1 through 3 | 4 | ||||
| 5 | Depreciation and depletion | 5 | ||||
| 6 | Portion of operating expenses paid or incurred for production or collection of gross income or for management, conservation, or maintenance of property held for production of income (see instructions) | 6 | ||||
| 7 | Other expenses (see instructions) | 7 | ||||
| 8 | Adjusted Net Income (subtract lines 5, 6 and 7 from line 4) | 8 | ||||
| Section B - Minimum Asset Amount | (A) Prior Year |
(B) Current Year (optional) |
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| 1 | Aggregate fair market value of all non-exempt-use assets (see instructions for short tax year or assets held for part of year): | 1 | ||||
| a | Average monthly value of securities | 1a | ||||
| b | Average monthly cash balances | 1b | ||||
| c | Fair market value of other non-exempt-use assets | 1c | ||||
| d | Total (add lines 1a, 1b, and 1c) | 1d | ||||
| e |
Discount claimed for blockage or other factors (explain in detail in Part VI): |
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| 2 | Acquisition indebtedness applicable to non-exempt use assets | 2 | ||||
| 3 | Subtract line 2 from line 1d | 3 | ||||
| 4 | Cash deemed held for exempt use. Enter 0.015 of line 3 (for greater amount, see instructions). | 4 | ||||
| 5 | Net value of non-exempt-use assets (subtract line 4 from line 3) | 5 | ||||
| 6 | Multiply line 5 by 0.035 | 6 | ||||
| 7 | Recoveries of prior-year distributions | 7 | ||||
| 8 | Minimum Asset Amount (add line 7 to line 6) | 8 | ||||
| Section C - Distributable Amount | Current Year | |||||
| 1 | Adjusted net income for prior year (from Section A, line 8, Column A) | 1 | ||||
| 2 | Enter 85% of line 1 | 2 | ||||
| 3 | Minimum asset amount for prior year (from Section B, line 8, Column A) | 3 | ||||
| 4 | Enter greater of line 2 or line 3 | 4 | ||||
| 5 | Income tax imposed in prior year | 5 | ||||
| 6 | Distributable Amount. Subtract line 5 from line 4, unless subject to emergency temporary reduction (see instructions) | 6 | ||||
| Section D - Distributions | Current Year | |
|---|---|---|
| 1 Amounts paid to supported organizations to accomplish exempt purposes | 1 | |
|
2
Amounts paid to perform activity that directly furthers exempt purposes of supported organizations, in excess of income from activity |
2 | |
| 3 Administrative expenses paid to accomplish exempt purposes of supported organizations | 3 | |
| 4 Amounts paid to acquire exempt-use assets | 4 | |
| 5 Qualified set-aside amounts (prior IRS approval required - provide details in Part VI) | 5 | |
| 6 Other distributions (describe in Part VI). See instructions | 6 | |
| 7Total annual distributions. Add lines 1 through 6. | 7 | |
|
8
Distributions to attentive supported organizations to which the organization is responsive (provide details in Part VI). See instructions |
8 | |
| 9 Distributable amount for 2023 from Section C, line 6 | 9 | |
| 10 Line 8 amount divided by Line 9 amount | 10 | |
| Section E - Distribution Allocations (see instructions) |
(i) Excess Distributions |
(ii) Underdistributions Pre-2023 |
(iii) Distributable Amount for 2023 |
|
|---|---|---|---|---|
| 1 Distributable amount for 2023 from Section C, line 6 | ||||
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2
Underdistributions, if any, for years prior to 2023 (reasonable cause required-- explain in Part VI).
See instructions. |
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| 3 Excess distributions carryover, if any, to 2023: | ||||
| a From 2018....... | ||||
| b From 2019....... | ||||
| c From 2020....... | ||||
| d From 2021....... | ||||
| e From 2022....... | ||||
| fTotal of lines 3a through e | ||||
| g Applied to underdistributions of prior years | ||||
| h Applied to 2023 distributable amount | ||||
|
i
Carryover from 2018 not applied (see instructions) |
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| j Remainder. Subtract lines 3g, 3h, and 3i from line 3f. | ||||
| 4Distributions for 2023 from Section D, line 7: | ||||
| $ | ||||
| a Applied to underdistributions of prior years | ||||
| b Applied to 2023 distributable amount | ||||
| c Remainder. Subtract lines 4a and 4b from line 4. | ||||
|
5
Remaining underdistributions for years prior to 2023, if any. Subtract lines 3g and 4a from line 2. If the amount is greater than zero, explain in Part VI. See instructions. |
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6
Remaining underdistributions for 2023. Subtract lines 3h and 4b from line 1. If the amount is greater than zero, explain in Part VI. See instructions. |
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7 Excess distributions carryover to 2024. Add lines 3j and 4c. |
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| 8 Breakdown of line 7: | ||||
| a Excess from 2019..... | ||||
| b Excess from 2020..... | ||||
| c Excess from 2021..... | ||||
| d Excess from 2022..... | ||||
| e Excess from 2023..... | ||||
| Facts And Circumstances Test |
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| Return Reference | Explanation |
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| Software ID: | 23017437 |
| Software Version: | 2023v6.0 |
| Return Reference | Explanation |
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| Form 990, Part III, Line 4a | ORLANDO HEALTH IS ONE OF FLORIDA'S MOST COMPREHENSIVE PRIVATE, NOT-FOR-PROFIT HEALTHCARE ORGANIZATIONS. SINCE 1918, ORLANDO HEALTH HAS BEEN PART OF THE GREATER ORLANDO COMMUNITY, GROWING FROM A SINGLE HOSPITAL INTO AN AWARD-WINNING, NOT-FOR-PROFIT HEALTHCARE ORGANIZATION AND COMMUNITY-BASED NETWORK OF PHYSICIAN PRACTICES, HOSPITALS AND OUTPATIENT CARE CENTERS STRETCHING FROM THE GULF TO THE ATLANTIC COASTS. AS A LEADING HEALTHCARE RESOURCE THAT DELIVERS WORLD-CLASS MEDICAL CARE WHILE TRAINING OUR FUTURE HEALTHCARE PROVIDERS, ORLANDO HEALTH CONTINUES TO FOSTER GROWTH AND DEVELOPMENT ACROSS THE REGION. IN FY2024, OHI ANNOUNCED PLANS TO PARTNER WITH BAPTIST HEALTH AND EXPAND THE COMMUNITIES IT SERVES INTO CENTRAL ALABAMA. OUR SYSTEM IN FLORIDA INCLUDES: ORLANDO HEALTH ORLANDO REGIONAL MEDICAL CENTER (ORLANDO HEALTH ORMC) - ONE OF THE LARGEST TERTIARY FACILITIES IN THE REGION, ORMC IS ORLANDO HEALTH'S FLAGSHIP FACILITY IN CENTRAL FLORIDA AND HOME TO THE AREA'S ONLY LEVEL ONE TRAUMA CENTER. FOR OVER 100 YEARS, ORLANDO HEALTH ORMC HAS PROVIDED THE MOST ADVANCED OPTIONS AVAILABLE FOR SURGICAL, MEDICAL, REHABILITATIVE AND EMERGENCY CARE. TODAY, THROUGH STATE-OF-THE-ART TECHNOLOGY AND LEADING MEDICAL SPECIALISTS, ORLANDO HEALTH ORMC DELIVERS A COMPREHENSIVE CONTINUUM OF CARE FOR TRAUMA, CARDIOVASCULAR, STROKE, NEUROSCIENCE, ONCOLOGY, SURGERY, DIGESTIVE HEALTH, AND ORTHOPEDIC PATIENTS. IN ADDITION, ORLANDO HEALTH ORMC PROVIDES CENTRAL FLORIDA'S ONLY AIR AMBULANCE SERVICE AND IS ONE OF THE STATE'S MAJOR TEACHING HOSPITALS. THE 60 INPATIENT BEDS AT ORLANDO HEALTH CANCER INSTITUTE'S DOWNTOWN ORLANDO LOCATION AS WELL AS THE 75 PRIVATE INPATIENT ROOMS IN THE STATE'S FIRST ORTHOPEDIC SPECIALTY HOSPITAL AT ORLANDO HEALTH JEWETT ORTHOPEDIC INSTITUTE'S DOWNTOWN ORLANDO LOCATION ARE UNDER THE ORLANDO HEALTH ORMC UMBRELLA. ORLANDO HEALTH ARNOLD PALMER HOSPITAL FOR CHILDREN - FOR MORE THAN 25 YEARS, ORLANDO HEALTH ARNOLD PALMER HOSPITAL HAS BEEN A PLACE OF HOPE AND HEALING. DEDICATED EXCLUSIVELY TO THE HEALTHCARE NEEDS OF CHILDREN, ORLANDO HEALTH ARNOLD PALMER HOSPITAL OFFERS EXPERTISE IN A WIDE RANGE OF PEDIATRIC SPECIALTIES, INCLUDING CARDIOLOGY AND CARDIAC SURGERY, CRANIOMAXILLOFACIAL SURGERY, ENDOCRINOLOGY AND DIABETES, NEUROLOGY, AND GASTROENTEROLOGY. ORLANDO HEALTH ARNOLD PALMER HOSPITAL ALSO HOUSES CENTRAL FLORIDA'S ONLY PEDIATRIC LEVEL ONE TRAUMA CENTER AND EMERGENCY DEPARTMENT. THE HOWARD PHILLIPS CENTER FOR CHILDREN AND FAMILIES IS ALSO UNDER THE ORLANDO HEALTH ARNOLD PALMER HOSPITAL UMBRELLA. THROUGH THE HOWARD PHILLIPS CENTER, A CONTINUUM OF UNIQUE, SPECIALIZED SERVICES IS PROVIDED TO CHILDREN AND FAMILIES IN CENTRAL FLORIDA FACING DIFFICULT MEDICAL AND EMOTIONAL CHALLENGES SUCH AS ABUSE, NEGLECT, DEVELOPMENTAL DELAYS AND LACK OF ACCESS TO PROPER HEALTHCARE. IN 2024, OVER 15,000 CHILDREN AND FAMILIES WERE SERVED THROUGH THE CENTER'S SIX SPECIALIZED PROGRAMS. ORLANDO HEALTH WINNIE PALMER HOSPITAL FOR WOMEN AND BABIES - DESIGNED TO MEET THE UNIQUE HEALTH NEEDS OF WOMEN AND BABIES, ORLANDO HEALTH WINNIE PALMER HOSPITAL PROVIDES A CARING, FAMILY-CENTERED ENVIRONMENT. THROUGH STATE-OF-THE-ART TECHNOLOGY AND A COMMITTED TEAM, ORLANDO HEALTH WINNIE PALMER'S LEVEL III NEONATAL INTENSIVE CARE UNIT (NICU) HAS ONE OF THE HIGHEST SURVIVAL RATES IN THE COUNTRY FOR LOW-BIRTHWEIGHT BABIES. A LEADER IN OBSTETRICS AND NEONATAL INTENSIVE CARE AS WELL AS COMPREHENSIVE HEALTHCARE FOR WOMEN THROUGHOUT ALL STAGES OF LIFE, THE HOSPITAL OFFERS A WIDE RANGE OF OBSTETRIC AND GYNECOLOGIC SERVICES. ORLANDO HEALTH DR. P. PHILLIPS HOSPITAL - A COMPREHENSIVE COMMUNITY HOSPITAL, ORLANDO HEALTH DR. P. PHILLIPS OFFERS A WIDE RANGE OF SPECIALIZED PROGRAMS AND SERVICES FOR OUR PATIENTS IN SOUTHWEST ORANGE COUNTY. THE FULL-SERVICE MEDICAL AND SURGICAL FACILITY OFFERS DIAGNOSTIC IMAGING, REHABILITATION AND SURGICAL SERVICES, INCLUDING VASCULAR, NEUROSURGERY, ONCOLOGY, ORTHOPEDICS AND THE MINIMALLY INVASIVE ROBOTIC SURGERY SYSTEMS. THE HOSPITAL ALSO INCLUDES CARDIOVASCULAR CARE AS A FULLY ACCREDITED CHEST PAIN CENTER AND HEART FAILURE PROGRAM, AND A DESIGNATED STROKE PROGRAM. HOME HEALTHCARE, WOUND CARE THERAPIES AND MULTIPLE SCLEROSIS COMPREHENSIVE CARE ALSO ARE PROVIDED. ORLANDO HEALTH - HEALTH CENTRAL HOSPITAL - SERVING OUR PATIENTS IN WEST ORANGE COUNTY, ORLANDO HEALTH - HEALTH CENTRAL IS A FULL-SERVICE ACUTE CARE COMMUNITY HOSPITAL PROVIDING ACCESS TO A WIDE RANGE OF SPECIALTY CARE. THE HOSPITAL PROVIDES SERVICES IN CARDIAC CARE, NEUROLOGY, NEUROSURGERY, ORTHOPEDIC AND SPINE CARE, ENDOCRINOLOGY, ONCOLOGY, WOUND CARE, MAMMOGRAPHY AND GENERAL SURGERY. THE HOSPITAL ALSO IS A PRIMARY STROKE CENTER. (FOR MORE INFORMATION ON THIS HOSPITAL AND ITS PROGRAM SERVICES, PLEASE SEE THE FORM 990 FOR ORLANDO HEALTH CENTRAL, INC.) ORLANDO HEALTH SOUTH SEMINOLE HOSPITAL - SERVING SEMINOLE COUNTY, ORLANDO HEALTH SOUTH SEMINOLE IS A FULL-SERVICE COMMUNITY HOSPITAL OFFERING ADVANCED MEDICAL PROCEDURES AS WELL AS A FOCUS ON PREVENTION, WELLNESS AND COMMUNITY-OUTREACH SERVICES. AMONG ITS SERVICES ARE ENDOSCOPY, WOMEN'S HEALTH, BEHAVIORAL HEALTH, WOUND CARE AND HYPERBARIC MEDICINE. A VARIETY OF THERAPIES, INCLUDING PHYSICAL, OCCUPATIONAL AND SPEECH ARE AVAILABLE. IN JANUARY 2025, THE ACUTE CARE HOSPITAL BEDS RELOCATED TO ORLANDO HEALTH LAKE MARY HOSPITAL. WITH THAT MOVE TO A NEW AND LARGER FACILITY, A LABOR AND DELIVERY DEPARTMENT WAS ADDED. ORLANDO HEALTH SOUTH LAKE HOSPITAL - SERVING THE SOUTHERN REGION OF LAKE COUNTY, ORLANDO HEALTH SOUTH LAKE IS A FULLY ACCREDITED CHEST PAIN CENTER AND A BREAST IMAGING CENTER OF EXCELLENCE. THE OPENING OF A NEW FIVE-STORY PATIENT TOWER ADDED MORE THAN 50 BEDS AND BROUGHT MORE ADVANCED CARE AND ADDITIONAL WOMEN'S HEALTH SERVICES TO THE LAKE COUNTY COMMUNITY, INCLUDING SPECIALTY PRACTICES LIKE THE CENTER FOR MATERNAL-FETAL MEDICINE, CENTER FOR UROGYNECOLOGY, CENTER FOR MINIMALLY INVASIVE GYNECOLOGIC SURGERY AND AN ORLANDO HEALTH CANCER INSTITUTE BREAST CARE CENTER. THESE COMPLEMENT EXISTING SERVICES FOR CARDIAC, ORTHOPEDICS, REHABILITATION, OUTPATIENT SURGERY, WOUND CARE, ROBOTIC SURGERY, DIAGNOSTIC IMAGING, HOME HEALTHCARE AND THE NATIONAL TRAINING CENTER, A SPORTS AND WELLNESS FACILITY. (FOR MORE INFORMATION ON THIS HOSPITAL AND ITS PROGRAM SERVICES, PLEASE SEE THE FORM 990 FOR SOUTH LAKE HOSPITAL, INC.) ORLANDO HEALTH ST. CLOUD HOSPITAL - LOCATED IN OSCEOLA COUNTY, FLORIDA, ORLANDO HEALTH ST. CLOUD IS A FULL-SERVICE, ACUTE CARE HOSPITAL THAT DELIVERS COMPREHENSIVE EMERGENCY, INPATIENT AND OUTPATIENT SERVICES, INCLUDING FOR OUTPATIENT REHABILITATION, WOUND HEALING AND HYPERBARIC TREATMENTS. AMONG THE MEDICAL AND SURGICAL SERVICES OFFERED ARE CARDIOLOGY, CRITICAL CARE, DIGESTIVE HEALTH, ENDOCRINOLOGY, INFECTIOUS DISEASE, NEUROLOGY, ORTHOPEDICS, RADIOLOGY, REHABILITATION, AND MINIMALLY INVASIVE AND ROBOTIC SURGICAL PROCEDURES. IN ADDITION TO A BROAD RANGE OF SERVICES, ORLANDO HEALTH ST. CLOUD PROVIDES MODERN FACILITIES, ADVANCED TECHNOLOGY AND A SKILLED TEAM OF CARE PROVIDERS. ORLANDO HEALTH HORIZON WEST HOSPITAL - A 60-BED ACUTE CARE HOSPITAL LOCATED WEST OF ORLANDO, ORLANDO HEALTH HORIZON WEST IS ONE OF THE HEALTHCARE SYSTEM'S NEWEST FACILITIES. IT OPENED IN JANUARY 2021 AS A FULL-SERVICE COMMUNITY HOSPITAL WITH A 23-BED EMERGENCY DEPARTMENT, MEDICAL OFFICES AND AN OUTPATIENT REHABILITATION SUITE. IN SEPTEMBER 2024, HORIZON WEST WAS NAMED A CERTIFIED PRIMARY STROKE CENTER BY THE JOINT COMMISSION. (FOR MORE INFORMATION ON THIS HOSPITAL AND ITS PROGRAM SERVICES, PLEASE SEE THE FORM 990 FOR ORLANDO HEALTH CENTRAL, INC.) ORLANDO HEALTH BAYFRONT HOSPITAL - SINCE OCTOBER 1, 2020, THE 480-BED ORLANDO HEALTH BAYFRONT HOSPITAL IN ST. PETERSBURG AND ITS ASSOCIATED HEALTHCARE OPERATIONS HAVE BEEN PART OF ORLANDO HEALTH. LOCATED IN PINELLAS COUNTY, FLORIDA, ORLANDO HEALTH BAYFRONT PROVIDES A FULL RANGE OF DIVERSE SERVICES AND IS HOME TO THE ONLY STATE-ACCREDITED LEVEL II ADULT TRAUMA CENTER IN THE COUNTY. IT IS A TEACHING HOSPITAL THAT OFFERS COMPREHENSIVE SERVICES IN TRAUMA AND EMERGENCY CARE; ORTHOPEDICS, OBSTETRICS AND GYNECOLOGY; CARDIAC MEDICINE AND SURGERY (SPECIALIZING IN VALVE SURGERY); NEUROSCIENCES (WITH ITS OWN ACCREDITED EPILEPSY CENTER); SPORTS MEDICINE; SURGERY AND REHABILITATION. MORE THAN 600 PHYSICIANS ARE ON THE MEDICAL STAFF WITH SPECIALTIES RANGING FROM OPEN-HEART SURGERY TO FERTILITY TREATMENT. (FOR MORE INFORMATION ON THIS HOSPITAL AND ITS PROGRAM SERVICES, PLEASE SEE THE FORM 990 FOR OHI WEST, INC.) |
| Form 990, Part III, Line 4a CONTINUED | ORLANDO HEALTH ADVANCED REHABILITATION INSTITUTE - CERTIFIED BY THE COMMISSION ON ACCREDITATION OF REHABILITATION FACILITIES (CARF) IN COMPREHENSIVE INTEGRATED INPATIENT REHABILITATION PROGRAMS FOR CHILDREN, ADOLESCENTS AND ADULTS, ORLANDO HEALTH ADVANCED REHABILITATION INSTITUTE'S 54-BED SPECIALTY HOSPITAL IN WEST ORANGE COUNTY OFFERS A SEAMLESS TRANSITION OF CARE. AVAILABLE PROGRAMS AND SERVICES ARE TAILORED TO PATIENTS REQUIRING MEDICAL AND INTENSIVE REHABILITATIVE CARE FOLLOWING STROKE, TRAUMATIC BRAIN INJURY, SPINAL CORD INJURY, MULTIPLE ORTHOPEDIC INJURIES, AMPUTATION AND VARIOUS OTHER COMPLEX NEUROLOGICAL CONDITIONS. ORLANDO HEALTH IS HONORED TO OFFER THE REGION'S ONLY LEVEL ONE TRAUMA CENTER; PINELLAS COUNTY'S ONLY STATE-ACCREDITED LEVEL II ADULT TRAUMA CENTER; THE AREA'S FIRST HEART PROGRAM; LONG-STANDING COMMUNITY HOSPITALS; SPECIALTY HOSPITALS DEDICATED TO CHILDREN, WOMEN AND BABIES, AND ADVANCED REHABILITATION; AND SPECIALTY INSTITUTES IN AESTHETIC AND RECONSTRUCTIVE SURGERY, CANCER, COLON AND RECTAL, DIGESTIVE HEALTH, HEART AND VASCULAR, NEUROSCIENCE, ORTHOPEDICS AND WEIGHT LOSS. OUR TECHNOLOGY AND ADVANCED MEDICAL TREATMENTS AND PROCEDURES, ALONG WITH OUR EXPERT STAFF, HAVE DISTINGUISHED ORLANDO HEALTH AS A HEALTHCARE LEADER, PROVIDING ACCESS TO MORE THAN 2.9 MILLION CENTRAL FLORIDA RESIDENTS . IN FY2024, APPROXIMATELY ONE IN FOUR CENTRAL FLORIDA RESIDENTS WAS CARED FOR BY ORLANDO HEALTH. THE HEALTH SYSTEM IS ONE OF CENTRAL FLORIDA'S LARGEST EMPLOYERS WITH APPROXIMATELY 36,000 EMPLOYEES AND NEARLY 5,000 ON-STAFF PHYSICIANS SUPPORTING OUR PHILOSOPHY OF PROVIDING A CONTINUUM OF CARE THAT REVOLVES AROUND PATIENTS' NEEDS. WE HAVE ALWAYS BEEN, AND ALWAYS WILL BE, FOCUSED ON ACHIEVING THE VERY BEST OUTCOMES FOR OUR PATIENTS AND DELIVERING THOSE THROUGH THE MOST COMPASSIONATE CARE. IN FY24, ORLANDO HEALTH DELIVERED CARE THROUGH ITS 11 HOSPITALS, INCLUDING THREE SPECIALTY HOSPITALS, AS WELL AS 8 FREE-STANDING ERS AND NUMEROUS OUTPATIENT CENTERS. IN ITS FISCAL YEAR ENDED SEPTEMBER 30, 2024, THE ORLANDO HEALTH HOSPITAL SYSTEM SERVED APPROXIMATELY 242,000 INPATIENTS, OVER 1 MILLION OUTPATIENTS, AND MORE THAN 572,000 ER VISITS . IN ACCORDANCE WITH OUR MISSION, ORLANDO HEALTH PROVIDED APPROXIMATELY $818 MILLION IN TOTAL VALUE TO THE COMMUNITIES IT SERVED IN FISCAL YEAR ENDED SEPTEMBER 30, 2024, IN THE FORM OF CHARITY CARE, COMMUNITY BENEFIT PROGRAMS AND SERVICES, COMMUNITY-BUILDING ACTIVITIES AND MORE. WE OFFER COMMUNITY EDUCATION, SCHOOL INITIATIVES AND SUPPORT GROUPS. AS A STATUTORY TEACHING HOSPITAL, ORLANDO HEALTH PROVIDES A GROWING LIST OF RESIDENCY AND FELLOWSHIP PROGRAMS THAT ANNUALLY TRAIN MORE THAN 350 FUTURE HEALTHCARE PROFESSIONALS. WE ARE ORLANDO'S HEALTHCARE AS THE PHYSICIANS, TEAM MEMBERS AND VOLUNTEERS OF ORLANDO HEALTH UNDERSTAND THAT HEALTHCARE EXTENDS BEYOND THE WALLS OF OUR FACILITIES, THEY OFTEN CONTRIBUTE TO THE COMMUNITY BY EDUCATING OTHERS AND PROVIDING PROGRAMS AND SERVICES. SOME OF OUR COMMUNITY PROGRAMS INCLUDE: COMMUNITY OUTREACH, SPEAKERS BUREAU, SUPPORT AND EDUCATION, COMMUNITY WELLNESS SCREENINGS, COMMUNITY HEALTH FAIRS, PASTORAL OUTREACH AND SPIRITUAL CARE. MANY OF THESE ACTIVITIES BRING LITTLE OR NO PAYMENT TO OUR SYSTEM BUT ARE CONTINUED BECAUSE THEY SUPPORT OUR MISSION AND PROVIDE VALUE TO THE COMMUNITY. COMMUNITY CLINICAL SUPPORT SERVICES ORLANDO HEALTH PROVIDES ACCESS TO PRIMARY CARE SERVICES THROUGHOUT OUR MARKET AREA. IN ADDITION, WE HAVE A LONG HISTORY OF SUPPORTING THE MISSIONS OF OTHER COMMUNITY ORGANIZATIONS THAT PROVIDE PRIMARY CARE ACCESS. THESE INCLUDE PRIMARY CARE ACCESS NETWORK; TRUE HEALTH; COMMUNITY HEALTH CENTERS, INC.; ORANGE BLOSSOM FAMILY HEALTH; ORANGE COUNTY HEALTH SERVICES; OSCEOLA COMMUNITY HEALTH SERVICES; GRACE MEDICAL HOME AND SHEPHERD'S HOPE. RELATIONSHIPS WITH COMMUNITY ORGANIZATIONS LIKE THE ONES NAMED ARE IMPORTANT TO US AND REMAIN AT THE CENTER OF THE ORLANDO HEALTH COMMUNITY BENEFIT INITIATIVE. LEVEL ONE TRAUMA CENTER ORLANDO HEALTH ORMC IS HOME TO CENTRAL FLORIDA'S ONLY LEVEL ONE TRAUMA CENTER. NOT ALL HOSPITALS ARE TRAUMA CENTERS, AND NOT EVERY EMERGENCY DEPARTMENT CAN HANDLE EVERY EMERGENCY. A TRAUMA CENTER IS NOT AN EMERGENCY DEPARTMENT. A TRAUMA CENTER IS A STATE-ACCREDITED HOSPITAL FACILITY CAPABLE OF HIGHLY SPECIALIZED TREATMENT FOR THE MOST CRITICAL INJURIES. IN CENTRAL FLORIDA, THIS CARE CAN ONLY BE RECEIVED AT ORLANDO HEALTH ORMC. OUR LEVEL ONE TRAUMA CENTER FEATURES A MULTIDISCIPLINARY TEAM OF BOARD-CERTIFIED DOCTORS, NURSES, AND TECHNICIANS READY TO IMMEDIATELY TREAT THE MOST SEVERELY INJURED PATIENTS 24 HOURS A DAY, 7 DAYS A WEEK. COMPREHENSIVE TRAUMA CARE SERVICES INCLUDE DEDICATED, STATE-OF-THE-ART TRAUMA RESUSCITATION ROOMS, OPERATING ROOMS, RADIOLOGY, AND A 256-SLICE CT SCANNER. FOR TRAUMA CARE, THE ORLANDO HEALTH LEVEL ONE TRAUMA CENTER AND AIR CARE TEAM SERVE AS INTEGRAL RESOURCES FOR DISASTER READINESS AND RESPONSE PLANNING IN GREATER ORLANDO. IN FY 2024, ORLANDO HEALTH ORMC SAW 6,751 TRAUMA CASES AND THE AIR CARE TEAM TRANSPORTED 421 PATIENTS. BERT MARTIN'S CHAMPIONS FOR CHILDREN EMERGENCY DEPARTMENT AND TRAUMA CENTER AT ORLANDO HEALTH ARNOLD PALMER HOSPITAL PROVIDES LEVEL ONE TRAUMA CARE TO PEDIATRIC PATIENTS. IN FY 2024, ORLANDO HEALTH ARNOLD PALMER SAW 1,275 PEDIATRIC TRAUMA CASES. WOMEN'S AND CHILDREN'S HEALTH SERVICES ORLANDO HEALTH WINNIE PALMER HOSPITAL FOR WOMEN AND BABIES IS A STATE-DESIGNATED REGIONAL PERINATAL INTENSIVE CARE CENTER, WHICH REQUIRES THE PROVISION OF THE HIGHEST ACUITY NEONATAL SERVICES, PEDIATRIC SUBSPECIALIST SUPPORT AND HIGH-RISK OBSTETRICS. THE UNIQUE INTEGRATION OF THESE PROGRAMS AT ORLANDO HEALTH WINNIE PALMER DISTINGUISHES THE ORGANIZATION WITHIN ITS COMMUNITY. ADDITIONALLY, ORLANDO HEALTH WINNIE PALMER RECEIVED THE JOINT COMMISSION'S GOLD SEAL OF APPROVAL FOR ADVANCED CERTIFICATION IN PERINATAL CARE (ACPC). IN 2023, IT WAS AMONG ONLY 17 FACILITIES ACROSS THE COUNTRY - AND THE FIRST IN FLORIDA - TO EARN THIS RECOGNITION. THE HOWARD PHILLIPS CENTER FOR CHILDREN AND FAMILIES IS A CENTER OF EXCELLENCE, HELPING CHILDREN, HEALING FAMILIES AND STRENGTHENING COMMUNITIES. THE CENTER PROVIDES HEALTHCARE TO TEENS FROM LOW-INCOME FAMILIES; SUPPORT AND EDUCATION FOR NEW PARENTS SO THEY MAY BUILD BETTER LIVES FOR THEMSELVES AND THEIR CHILDREN; MUCH NEEDED THERAPEUTIC SUPPORT FOR BABIES AND TODDLERS WITH DEVELOPMENTAL DISABILITIES AND DELAYS; AND A SAFE PLACE FOR CHILDREN TO RECOVER AND HEAL FROM THE TRAUMA OF ABUSE AND NEGLECT. IN FY 2024, THE HOWARD PHILLIPS CENTER FOR CHILDREN AND FAMILIES SERVED MORE THAN 15,000 CHILDREN AND THEIR FAMILIES. RESEARCH RESEARCH IS A KEY COMPONENT IN MAKING ORLANDO HEALTH A STATE-OF-THE-ART HEALTHCARE SYSTEM IN CENTRAL FLORIDA. THE HUMAN RESEARCH PROTECTIONS PROGRAM HAS TWO INSTITUTIONAL REVIEW BOARDS OVERSEEING ALL RESEARCH UNDER OH. IN FY2024, OH INVESTED MORE THAN $3.3 MILLION IN RESEARCH INFRASTRUCTURE, WITH ADDITIONAL FUNDS CONSISTENTLY SECURED FOR ONGOING RESEARCH ACTIVITIES, ENSURING LEADING-EDGE TREATMENTS REMAIN AVAILABLE TO PATIENTS. WITH MORE THAN 1,000 ACTIVE STUDIES ACROSS ADULT AND PEDIATRIC POPULATIONS, ORLANDO HEALTH'S RESEARCH ENTERPRISE SPANS A BROAD SPECTRUM OF CLINICAL SPECIALTIES, INCLUDING ONCOLOGY, CARDIOLOGY, DIGESTIVE HEALTH, ENDOCRINOLOGY, INFECTIOUS DISEASE, NEUROLOGY, NEUROSURGERY, PULMONARY MEDICINE, BARIATRICS, OBSTETRICS AND GYNECOLOGY, MATERNAL-FETAL MEDICINE, NEONATAL INTENSIVE CARE, ORTHOPEDICS, UROLOGY, EMERGENCY MEDICINE AND TRAUMATIC BRAIN INJURY. MANY OF THESE TRIALS OFFER ACCESS TO INNOVATIVE THERAPIES THAT ARE OTHERWISE UNAVAILABLE IN THE REGION. RESEARCH IS ALSO A FOUNDATIONAL ELEMENT OF ORLANDO HEALTH'S GRADUATE MEDICAL EDUCATION (GME) PROGRAMS. RESEARCH TRAINING AND SCHOLARLY ACTIVITY ARE REQUIRED COMPONENTS FOR ACGME ACCREDITATION, AND ORLANDO HEALTH SUPPORTS THE RESEARCH EFFORTS OF MORE THAN 330 RESIDENTS AND FELLOWS ACROSS 26 ACGME-ACCREDITED PROGRAMS, AS WELL AS OVER 70 FACULTY INVESTIGATORS. ALL RESIDENCY AND FELLOWSHIP PROGRAMS MUST DEMONSTRATE EVIDENCE OF SCHOLARLY ACTIVITIES, CONSISTENT WITH THE SPONSORING INSTITUTION'S MISSIONS AND AIMS. THIS SCHOLARLY ACTIVITY MAY INCLUDE RESEARCH IN BASIC SCIENCE, EDUCATION, TRANSLATIONAL, SCIENCE, PATIENT CARE, POPULATION HEALTH, QUALITY IMPROVEMENT AND PATIENT SAFETY INITIATIVES. THIS INTEGRATED APPROACH ENSURES THAT FUTURE PHYSICIANS ARE EQUIPPED TO BOTH INTERPRET AND GENERATE CLINICAL EVIDENCE, REINFORCING ORLANDO HEALTH'S COMMITMENT TO ADVANCING CARE AND MEDICAL KNOWLEDGE. HEALTH EDUCATION AS A STATUTORY TEACHING HOSPITAL WITH 43 TRAINING PROGRAMS - 11 RESIDENCY AND 32 FELLOWSHIP PROGRAMS - ORLANDO HEALTH CONSIDERS MEDICAL EDUCATION PART OF ITS CORE MISSION. WE SERVE AS A VALUABLE TRAINING SITE FOR MEDICAL STUDENTS FROM FLORIDA STATE UNIVERSITY, THE UNIVERSITY OF FLORIDA AND THE UNIVERSITY OF SOUTH FLORIDA, AS WELL AS FROM SCHOOLS THROUGHOUT THE UNITED STATES. |
| Form 990, Part III, Line 4a CONTINUED | VALUE TO THE COMMUNITY BY OFFERING THE BEST QUALITY OF CARE, RESPONDING TO COMMUNITY NEEDS AND CONCENTRATING RESOURCES IN AREAS THAT TRULY MAKE A DIFFERENCE, ORLANDO HEALTH MAINTAINS A LONGSTANDING TRADITION OF PROVIDING BENEFIT TO THE COMMUNITY. OUR COMMUNITY BENEFIT EFFORT IS A MEASURED APPROACH TO MEETING IDENTIFIED COMMUNITY HEALTH NEEDS, PARTICULARLY IN VULNERABLE, UNINSURED COMMUNITIES WITH FEW RESOURCES . AS A NOT-FOR-PROFIT, COMMUNITY-BASED ORGANIZATION, ORLANDO HEALTH IS DEDICATED TO IMPROVING THE HEALTH AND WELL-BEING OF THE PEOPLE WE SERVE. WE ARE COMMITTED TO CHARITY CARE, WHICH IS THE PROVISION OF MEDICAL ATTENTION AND SERVICES TO THE REGION'S MOST VULNERABLE AND UNINSURED, REGARDLESS OF A PATIENT'S ABILITY TO PAY, A PATIENT'S INSUFFICIENT HEALTH INSURANCE COVERAGE, OR THE EXISTENCE OF ANY GOVERNMENT-SPONSORED PROGRAMS COVERING THE FULL COST OF SERVICES. IN FY 2024, ORLANDO HEALTH PROVIDED $137,256,591 IN CHARITY CARE, AS WELL AS $109,401,514 IN COMMUNITY BENEFIT PROGRAMS AND SERVICES, AND $258,795,971 IN MEDICAID SHORTFALLS AND OTHER MEANS-TESTED GOVERNMENT PROGRAMS. MANAGING MEDICATIONS TO PREVENT READMISSION THE 340B DRUG PRICING PROGRAM ENABLES ORLANDO HEALTH TO REDUCE THE PRICE OF PHARMACEUTICALS, PROVIDE FREE CARE, AND IMPLEMENT MEDICATION MANAGEMENT AND COMMUNITY HEALTH PROGRAMS FOR CENTRAL FLORIDA'S UNDERSERVED POPULATIONS. THE EDUCATION PROCESS STARTS DURING A PATIENT'S DISCHARGE FROM THE HOSPITAL WHEN MEDICATIONS ARE REVIEWED AND A FOLLOW-UP APPOINTMENT MADE. PATIENTS ARE ENCOURAGED TO BRING ALL THEIR PRESCRIPTIONS TO THEIR FIRST CLINIC VISIT. THE PHARMACIST SCOURS THE THERAPIES TO ASSESS POTENTIAL DRUG INTERACTIONS AND DOSAGE ISSUES, THEN EDUCATES THE PATIENT AS TO WHAT THEY ARE TAKING, WHAT IT DOES AND POTENTIAL SIDE EFFECTS. MORE THAN SIMPLY DISPENSING AND ORGANIZING PRESCRIPTIONS, THIS PROGRAM HAS DEVELOPED INTO A ONE-STOP SHOP FOR PATIENT SUPPORT AND CARE COORDINATION. THE CLINIC HELPS PATIENTS ORGANIZE MEALS ON WHEELS DELIVERIES, FIND HOUSING, AND DECIPHER FOOD LABELS AND SERVING SIZES. THEY HOLD SEMINARS, PROVIDE A PULSE OXIMETER, SCALE AND BLOOD PRESSURE CUFF FOR REMOTE PATIENT MONITORING, AND DISCUSS HOW INGREDIENTS LIKE SODIUM IMPACT SOME MEDICINES. SERVING VULNERABLE PREGNANT WOMEN MATERNAL AND INFANT HEALTH ARE FOCAL POINTS FOR ORLANDO HEALTH DUE TO THE LONG-TERM EFFECTS OF COMPLICATIONS SUCH AS GESTATIONAL DIABETES OR LOW BIRTHWEIGHTS. SUPPORTING PROGRAMS AND SERVICES THAT IMPROVE THE HEALTH OF MOTHERS AND INFANTS HAS SHOWN A POSITIVE, LASTING HEALTH TRAJECTORY. THIS IS TRUE FOR THE IMMEDIATE LIFESPAN OF AN INDIVIDUAL AND FOR THE FUTURE GENERATION OF FAMILIES RECEIVING SUCH PROGRAMS AND SERVICES. ORLANDO HEALTH WINNIE PALMER HOSPITAL FOR WOMEN AND BABIES RECEIVED A GRANT FROM AMERICAN ESSENTIALS HOSPITAL IN PARTNERSHIP WITH CVS HEALTH FOUNDATION TO ESTABLISH A TELEHEALTH PROGRAM FOR PATIENTS WHO RECENTLY DELIVERED AND WERE DIAGNOSED WITH HYPERTENSION OR DIABETES. THE PURPOSE OF THE TELEHEALTH MINORITY MATERNITY CARE PILOT PROGRAM IS TO LEVERAGE THE TELEHEALTH PLATFORM TO INCREASE ACCESS TO CARE, IMPROVE OBSTETRIC OUTCOMES AND REDUCE SEVERE MATERNAL MORBIDITY IN PREGNANT AND POSTPARTUM WOMEN. ELIGIBLE PATIENTS INCLUDE PREGNANT AND POSTPARTUM WOMEN WITH HYPERTENSIVE DISORDERS OF PREGNANCY (INCLUDING CHRONIC HYPERTENSION, GESTATIONAL HYPERTENSION, PREECLAMPSIA, PREECLAMPSIA WITH SEVERE FEATURES, HELLP (HEMOLYSIS, ELEVATED LIVER FUNCTION TESTING AND LOW PLATELETS) AND ECLAMPSIA. THESE PATIENTS RECEIVE TELEHEALTH VISITS FOCUSED ON BLOOD PRESSURE MONITORING, MEDICATION REVIEW, SCREENING FOR STROKE SYMPTOMS, SCREENING FOR MENTAL HEALTH CONDITIONS AND MORE. TELEHEALTH VISITS ARE ALSO USED FOR CONSULTATIONS, REFERRALS FOR GROUP MENTAL HEALTH COUNSELING, REFERRALS TO ORLANDO HEALTH REACH PROGRAM AND REFERRALS TO ALIGNED COMMUNITY PARTNERS IN ORANGE COUNTY. PROGRAM OBJECTIVES INCLUDE REDUCTIONS IN PREECLAMPSIA WITH SEVERE FEATURES; REDUCTIONS IN MEDICALLY INDICATED DELIVERY AT <35 WEEKS DUE TO MATERNAL OR FETAL CONDITION, ABRUPTION, FETAL OR NEONATAL DEATH; REDUCTIONS IN NICU ADMISSIONS; REDUCTIONS IN INTRAUTERINE GROWTH RESTRICTION; AND REDUCTIONS IN LOW-BIRTHWEIGHT NEONATES. DURING FY 2024, MORE THAN 670 PATIENTS WERE CONSENTED INTO THE PROGRAM. OF THOSE, 607 WERE SCREENED FOR NON-MEDICAL FACTORS THAT INFLUENCED THEIR HEALTH AND 594 WERE SCREENED FOR MENTAL HEALTH NEEDS. BASED ON RESPONSES DURING THE SCREENINGS, MORE THAN 660 PATIENTS WERE REFERRED TO COMMUNITY PARTNERS FOR ADDITIONAL SUPPORT. SEVENTY-THREE PERCENT OF THOSE REFERRED ENROLLED IN SERVICES WITH A COMMUNITY PARTNER. IN ADDITION, MORE THAN 235 FAMILIES RECEIVED BIWEEKLY FOOD DELIVERIES IN RESPONSE TO SCREENING POSITIVE FOR FOOD INSECURITY. THE PROGRAM WILL CONTINUE TO PROVIDE SUPPORT TO VULNERABLE PREGNANT WOMEN IN THE NEXT FISCAL YEAR. OF THOSE CONSENTED, 1,071 WERE SCREENED FOR SOCIAL DRIVERS OF HEALTH, AND 1,201 WERE SCREENED FOR MENTAL HEALTH NEEDS. BASED ON RESPONSES DURING THE SCREENINGS, MORE THAN 345 PATIENTS WERE REFERRED TO COMMUNITY PARTNERS FOR ADDITIONAL SUPPORT. SIXTY PERCENT OF THOSE REFERRED ENROLLED IN SERVICES WITH A COMMUNITY PARTNER. IN ADDITION, MORE THAN 350 FAMILIES RECEIVED BIWEEKLY FOOD DELIVERIES IN RESPONSE TO SCREENING POSITIVE FOR FOOD INSECURITY. THE PILOT PROGRAM WILL CONTINUE TO PROVIDE SUPPORT TO VULNERABLE PREGNANT WOMEN IN FY 2024. ADDITIONALLY, THE ORLANDO HEALTH COMMUNITY BENEFIT TEAM IDENTIFIED AN OPPORTUNITY TO SUPPORT THE EXPANSION OF THE MIDWIFE BUS PROGRAM IN ORANGE AND LAKE COUNTIES. THE MIDWIFE BUS PROVIDES PRE- AND POST-NATAL SERVICES TO UNINSURED OR UNDERINSURED PREGNANT WOMEN IN ORANGE AND LAKE COUNTIES. THE MIDWIFE BUS PARTNERS WITH ORLANDO HEALTH WINNIE PALMER HOSPITAL FOR WOMEN AND BABIES AND ORLANDO HEALTH SOUTH LAKE HOSPITAL TO REFER PATIENTS FOR DELIVERY AND INFANT CARE. RECENT FUNDING PROVIDED TO THE MIDWIFE BUS SUPPORTED THE PURCHASE AND RENOVATION OF AN ADDITIONAL BUS INTO A MOBILE MIDWIFERY CLINIC. HOWEVER, IN FALL OF 2023, THE ORIGINAL BUS AND PRIMARY MIDWIFERY CLINIC BECAME INOPERABLE. THE SECOND BUS, WHICH WAS SUPPORTED BY THIS FUNDING, BECAME THE PRIMARY AND ONLY MIDWIFE BUS CLINIC. IN FY2024, THE MIDWIFE BUS PROVIDED 155 CLIENT VISITS TO WOMEN IN ORANGE COUNTY. THE MIDWIFE BUS SUPPORTED 41 BIRTHS. OF THOSE 41 BIRTHS, 97 PERCENT WERE BABIES WITH APGAR SCORES FROM 7 TO 10, AND 98 PERCENT OF THE BABIES WERE BORN FULL TERM AND AT A HEALTHY BIRTHWEIGHT OF MORE THAN 5 POUNDS 8 OUNCES. ORLANDO HEALTH WILL CONTINUE TO WORK WITH PROGRAMS LIKE THE MIDWIFE BUS TO MAKE MEANINGFUL IMPROVEMENTS IN MATERNAL HEALTHCARE. CONFRONTING THE OPIOID CRISIS CONTINUING TO RESPOND TO THE OVERWHELMING NUMBER OF CENTRAL FLORIDA RESIDENTS DYING FROM DRUG OVERDOSES, ORLANDO HEALTH ORMC'S OPIOID OUTREACH COORDINATOR ASSESSES PATIENTS WHO PRESENT IN THE EMERGENCY ROOM WITH A POSSIBLE OVERDOSE. IN 2017, ORANGE COUNTY WAS AMONG FLORIDA'S TOP 10 COUNTIES WITH THE HIGHEST NUMBER OF DEATHS CAUSED BY OPIOIDS SUCH AS FENTANYL ANALOGS, OXYCODONE, ALPRAZOLAM AND METHADONE, AS WELL AS ACCIDENTAL DEATHS CAUSED BY PRESCRIPTION DRUGS. ASSIGNED TO THE EMERGENCY DEPARTMENT AT ORLANDO HEALTH ORMC, THE OPIOID OUTREACH COORDINATOR IS A LICENSED CLINICAL SOCIAL WORKER WHO WORKS WITH THE CARE MANAGEMENT TEAM. WHEN A PATIENT PRESENTS WITH A SUSPECTED SUBSTANCE USE OVERDOSE OR A CONDITION RELATED TO SUBSTANCE USE, THE COORDINATOR IS CALLED IN TO PERFORM AN ASSESSMENT. AFTER THE ASSESSMENT IS COMPLETED, THE PATIENT AND THE COORDINATOR DISCUSS OPTIONS FOR TREATMENT AND REFERRALS TO TREATMENT FACILITIES. FOR PATIENTS DIAGNOSED WITH A SUBSTANCE USE DISORDER, THE COORDINATOR WORKS WITH SPECIALISTS FROM A BEHAVIORAL HEALTH PARTNER THAT CAN OFFER EXTENDED INPATIENT CARE. THE NAVIGATOR ALSO CAN PROVIDE ADDITIONAL RESOURCES AND FOLLOW-UP SUPPORT FOR PATIENTS AND THEIR FAMILIES TO ENSURE SUCCESS. TO CONTINUE THE SUPPORT AND EXPANSION OF THIS PROGRAM, THE OPIOID OUTREACH COORDINATOR ADMINISTERS NARCAN IN THE EMERGENCY ROOM AND WORKS WITH THE PHARMACY TO PRESCRIBE METHADONE THAT ENABLES PATIENTS TO PARTICIPATE IN MEDICALLY ASSISTED TREATMENT. THE OPIOID OUTREACH COORDINATOR ALSO WORKS WITH CAREER SOURCE TO IDENTIFY PATIENTS WHO ARE READY TO RE-ENTER THEIR COMMUNITY AND WORKFORCE THROUGH JOB SKILLS TRAINING AND EMPLOYMENT. IN FY2024, THE OPIOID OUTREACH COORDINATOR ASSESSED 902 PATIENTS. OF THOSE SEEN, 437 RECEIVED A REFERRAL TO FOLLOW-UP CARE OR TREATMENT, AND 285 PATIENTS INITIATED THE PROCESS TO BEGIN MEDICATION-ASSISTED TREATMENT. |
| Form 990, Part III, Line 4a CONTINUED | RESPONDING TO THE MENTAL HEALTH CRISIS IN FY2024, ORLANDO HEALTH CONTINUED RESPONDING TO AN IDENTIFIED NEED FOR ENHANCED MENTAL HEALTHCARE THROUGH A MENTAL HEALTH FIRST AID TRAINING PROGRAM. THE 2022 COMMUNITY HEALTH NEEDS ASSESSMENT (CHNA) IDENTIFIED MENTAL HEALTH AS ONE OF THE TOP COMMUNITY NEEDS IN CENTRAL FLORIDA. IN ALL COUNTIES, SURVEY RESPONDENTS RANKED MENTAL HEALTH PROBLEMS, INCLUDING SUICIDE, AMONG THE TOP TWO NEEDS TO ADDRESS IN THEIR COMMUNITY. ONE WAY ORLANDO HEALTH ADDRESSED THE ISSUE WAS BY IMPLEMENTING A TRAINING PROGRAM THAT HELPS ONLOOKERS LEARN SKILLS TO ASSIST SOMEONE IN A MENTAL HEALTH CRISIS. THIS TRAINING IS FREE OF CHARGE TO COMMUNITY MEMBERS EITHER IN PERSON OR VIRTUALLY. THE CURRICULUM IS PROVIDED THROUGH THE NATIONAL COUNCIL OF MENTAL WELLBEING. IT IS DESIGNED FOR BYSTANDERS WHO MAY HAVE LITTLE TO NO MEDICAL TRAINING BUT MAY BE ABLE TO PROVIDE INITIAL SUPPORT TO SOMEONE IN MENTAL HEALTH CRISIS UNTIL THEY ARE CONNECTED WITH APPROPRIATE PROFESSIONAL HELP. THROUGH COMMUNITY-SPECIFIC SCENARIOS, ACTIVITIES AND VIDEOS, COURSE PARTICIPANTS LEARN COMMON SIGNS AND SYMPTOMS OF MENTAL HEALTH AND SUBSTANCE USE CHALLENGES, HOW TO INTERACT WITH A PERSON IN CRISIS AND HOW TO CONNECT A PERSON TO HELP AND RESOURCES IN THE COMMUNITY. SINCE LAUNCHING IN MAY 2023, WE HAVE ESTABLISHED FOUR MENTAL HEALTH FIRST AID TRAINERS AT ORLANDO HEALTH. WE HAVE TAUGHT 21 CLASSES TO 235 PARTICIPANTS. OF THOSE PARTICIPANTS WHO ATTENDED CLASS, MORE THAN 80% SAY THEY ARE MORE AWARE OF MENTAL HEALTH RESOURCES THAN PRIOR TO TAKING THE COURSE. TO ADDRESS MENTAL HEALTH CHALLENGES WITHIN THE COMMUNITY'S YOUTH POPULATION, ORLANDO HEALTH PARTNERED WITH BREAKTHROUGH ORANGE TO PROVIDE MENTAL HEALTH FIRST AID TO INDIVIDUALS WHO ENGAGE WITH THOSE 17 YEARS OLD AND YOUNGER. SINCE LAUNCHING, 3 CLASSES HAVE BEEN PROVIDED TO 20 INDIVIDUALS. OF THOSE WHO ATTENDED TRAINING, MORE THAN 80% STATED THEY ARE MORE AWARE OF MENTAL HEALTH RESOURCES THAN PREVIOUSLY. CONNECTING THE COMMUNITY TO ESSENTIAL RESOURCES TO SUPPORT BETTER ACCESS TO CARE THROUGH COMMUNITY COLLABORATION, ORLANDO HEALTH IN FY2024 BEGAN THE PROCESS OF ONBOARDING FINDHELP, AN ONLINE REFERRAL SYSTEM THAT SEAMLESSLY CONNECTS OUR COMMUNITY WITH ESSENTIAL SOCIAL AND HEALTH SERVICES, INCLUDING FINANCIAL ASSISTANCE, FOOD PANTRIES, MEDICAL CARE AND OTHER FREE OR REDUCED-COST RESOURCES. WITH THE INTEGRATION OF FINDHELP INTO THE HEALTHCARE SYSTEM'S ELECTRONIC HEALTH RECORD, OUR PHYSICIANS AND TEAM MEMBERS NOW HAVE EASY ACCESS TO FINDHELP'S EXTENSIVE NETWORK OF PROGRAMS AND RESOURCES - EMPOWERING THEM TO PROVIDE COMPREHENSIVE SUPPORT FOR EVERY PATIENT AND ENHANCING HEALTHCARE QUALITY, SAFETY AND PATIENT SATISFACTION. THE RESOURCE WILL BE INTRODUCED TO TEAM MEMBERS THROUGH A PHASED ROLLOUT IN FY2025. DURING THAT TIME, WE WILL BEGIN EVALUATING THE NUMBER OF SEARCHES CONDUCTED AND THE NUMBER OF REFERRALS MADE THROUGH THE PLATFORM. MAKING LONG-TERM LIFESTYLE CHANGES ENHANCING THE HEALTH AND QUALITY OF LIFE OF CENTRAL FLORIDIANS IS THE FOCUS OF THE ORLANDO HEALTH CENTER FOR HEALTH IMPROVEMENT LOCATED AT THE ORLANDO HEALTH MEDICAL PAVILION - HORIZON WEST. UTILIZING EVIDENCE-BASED BEST PRACTICES, THE TEAM IDENTIFIES AN INDIVIDUAL'S DISEASE RISKS AND PROVIDES PERSONALIZED HEALTH SUPPORT FOR LONG-TERM LIFESTYLE CHANGES. PROGRAM PARTICIPATION IS OFFERED AT NO COST TO THOSE WHO DEMONSTRATE AN APPROPRIATE LEVEL OF READINESS FOR CHANGE AND MOTIVATION FOR SUCCESS. A PHYSICIAN-LED TEAM PROVIDES HEALTH-IMPROVEMENT CONSULTATIONS, EDUCATION, WORKSHOPS AND HEALTH COACHING FOR A VARIETY OF AREAS. COMMUNITY PARTNERSHIPS THE TRUE VALUE OF COMMUNITY BENEFIT IS DERIVED NOT ONLY FROM PROGRAMS AND SERVICES THAT AN ORGANIZATION PROVIDES, BUT FROM THE RELATIONSHIPS IT CULTIVATES. ORLANDO HEALTH HAS BEEN FORTUNATE TO PROVIDE BENEFITS BEYOND TRADITIONAL HEALTHCARE PROGRAMS THROUGH PARTNERSHIP OPPORTUNITIES WITH 380 COMMUNITY ORGANIZATIONS AND BY PROVIDING 8,852 BOARD MEMBER, COMMITTEE MEMBER AND ADVISORY BOARD MEMBER HOURS. IN FY 2024, ORLANDO HEALTH DEVELOPED NEW AND ENHANCED EXISTING COMMUNITY BENEFIT PROGRAMS TO IMPROVE ACCESS TO CARE. ORLANDO HEALTH PROVIDED OVER $505 MILLION IN COMMUNITY BENEFIT IN FY 2024. IN SUPPORT OF OUR COMMUNITY BENEFIT EFFORTS, WE RECOGNIZE THE IMPORTANCE OF WORKING WITH COMMUNITY ORGANIZATIONS. THE ORLANDO HEALTH COMMUNITY GRANT PROGRAM, SUPPORTED 20 GRANT PROPOSALS IN FY 2024, AND THE HEALTHCARE SYSTEM CONTINUED TO ACTIVELY COLLABORATE WITH ADDITIONAL LOCAL ORGANIZATIONS AND GROUPS TO MAKE A DIFFERENCE IN THE HEALTH AND QUALITY OF LIFE IN CENTRAL FLORIDA. 1. ORLANDO HEALTH PARTNERED WITH GRACE MEDICAL HOME TO PROVIDE FUNDING FOR ITS HEALING BY OFFERING POSSIBILITIES AND ENCOURAGEMENT PROGRAM (HOPE). THIS PROGRAM FOCUSES ON PROVIDING WHOLE-PATIENT CARE THAT IDENTIFIES A PATIENT'S TOXIC TRAUMA AND OFFERS INDIVIDUALIZED INTERVENTIONS THROUGH A MULTI-DISCIPLINARY APPROACH IN A MEDICAL HOME SETTING. PART OF THIS FUNDING ENABLED GRACE MEDICAL TO HIRE A CLINICAL COUNSELOR, GIVING PATIENTS INCREASED ACCESS TO MENTAL HEALTH COUNSELING AND RESOURCES TO RESOLVE ISSUES ASSOCIATED WITH TOXIC STRESS. FOLLOWING THE SCREENING FOR ADVERSE CHILDHOOD EXPERIENCES (ACES), CLIENTS RECEIVE SERVICES SUCH AS MENTAL HEALTH COUNSELING, MENTORING, PARENTING CLASSES, NUTRITION PROGRAMS AND SPIRITUAL CARE. DURING FY2024, 83 CHILDREN WERE SCREENED FOR ACES AND 47 WERE REFERRED INTO THE PROGRAM. OF THOSE 47 REFERRALS, 18 HAVE MET WITH A MENTAL HEALTH COUNSELOR AND MORE THAN 900 COUNSELING SESSIONS HAVE BEEN PROVIDED TO NEW AND EXISTING PATIENTS. THIS PROGRAM WILL CONTINUE THROUGH FY2025. ADDITIONALLY, ORLANDO HEALTH PARTNERED WITH GRACE MEDICAL HOME TO HELP FUND ITS ACCESS TO AFFORDABLE MENTAL HEALTH COUNSELING PROGRAM. THIS PROGRAM PROVIDES ACCESS TO AFFORDABLE HEALTHCARE AND MENTAL HEALTH SERVICES FOR LOW-INCOME, UNINSURED RESIDENTS OF ORANGE COUNTY AND INCLUDES COUNSELING, MEDICATION MANAGEMENT, AND CASE MANAGEMENT. IN FY 2024, THIS PROGRAM PROVIDED ACCESS TO 223 INDIVIDUALS. OF THESE INDIVIDUALS, 12 REFERRALS WERE MADE TO THEIR PSYCHIATRIC APRN WITH A TOTAL OF 35 APPOINTMENTS COMPLETED. THIS PROGRAM ALSO RESULTED IN 74 REFERRALS MADE TO A MENTAL HEALTH COUNSELOR AND 265 APPOINTMENTS MADE TO A MENTAL HEALTH COUNSELOR. 2. TO ADDRESS ACCESS TO CARE, THE ORLANDO HEALTH COMMUNITY BENEFIT TEAM PARTNERED WITH PATHWAY HOMES OF FLORIDA. THE HOMELESS TO HOME - KEY TO ACCESS TO MENTAL AND PHYSICAL HEALTHCARE PROGRAM FOCUSES ON INCREASING INCOME AND ACCESS OF HEALTHCARE FOR INDIVIDUALS WHO WERE FORMERLY OR CURRENTLY EXPERIENCING HOMELESSNESS. IN THE PROGRAM, CASE MANAGERS SUPPORT CLIENTS APPLYING FOR SOCIAL SECURITY INCOME AND MEDICARE OR MEDICAID BENEFITS. ONCE OBTAINED, INDIVIDUALS ARE CONNECTED TO MEDICAL, SOCIAL, AND/OR EMPLOYMENT SERVICES. IN FY2024, 15 INDIVIDUALS RECEIVED SUPPORT APPLYING FOR SOCIAL SECURITY DISABILITY INSURANCE (SSDI). EVEN THOUGH THE PROCESS TO BE APPROVED FOR SSDI IS LENGTHY, FIVE INDIVIDUALS WERE APPROVED FOR SSDI AND THREE ARE IN THE PROCESS OF APPEALING THEIR SSDI DECISION. ALL 15 OF THE INDIVIDUALS WHO APPLIED FOR SSDI WERE CONNECTED TO A MEDICAL HOME AND ARE ACTIVELY SEEKING PRIMARY CARE FROM THEIR MEDICAL HOME. ELEVEN INDIVIDUALS GAINED ACCESS TO INSURANCE AS A RESULT OF THE PROGRAM - SIX RECEIVING MEDICAID AND FIVE RECEIVING MEDICARE. ORLANDO HEALTH WILL CONTINUE TO SUPPORT THE HOMELESS TO HOME - KEY TO ACCESS TO MENTAL AND PHYSICAL HEALTHCARE PROGRAM FOR RESIDENTS OF ORANGE COUNTY. 3. IN FY2024, ORLANDO HEALTH CONTINUED ITS FUNDING TO THE COALITION FOR THE HOMELESS OF CENTRAL FLORIDA TO INCREASE ACCESS TO CARE FOR FAMILIES AND INDIVIDUALS EXPERIENCING HOMELESSNESS. THE PROGRAM PROVIDES HEALTH SCREENINGS FOR NEW SHELTER GUESTS, FACILITATES REFERRALS FOR MEDICAL CARE, EDUCATES SHELTER GUESTS AND STAFF ON HEALTH- AND WELLNESS-RELATED TOPICS, AND TRAINS CASE MANAGERS IN MENTAL HEALTH FIRST AID. IN FY2024, 1,063 SHELTER GUEST RECEIVED A HEALTH AND WELLNESS SCREENING. FOLLOWING THE SCREENING, 140 SHELTER GUESTS WERE CONNECTED TO A LOCAL FEDERALLY QUALIFIED HEALTH CENTER. OF THOSE 140, 109 INDIVIDUALS ATTENDED THEIR APPOINTMENTS TO ESTABLISH A MEDICAL HOME. ORLANDO HEALTH WILL CONTINUE TO PARTNER WITH THE COALITION FOR THE HOMELESS OF CENTRAL FLORIDA TO INCREASE ACCESS TO CARE FOR INDIVIDUALS EXPERIENCING HOMELESSNESS. 4. IN FY2024, ORLANDO HEALTH ST. CLOUD HOSPITAL PROVIDED FUNDING TO OSCEOLA COMMUNITY HEALTH SERVICES TO INCREASE ACCESS TO PRIMARY HEALTHCARE MEDICAL, BEHAVIORAL/MENTAL HEALTH AND DENTAL SERVICES FOR THE HOMELESS AND THOSE LIVING IN MOTELS WHO WOULD BE OTHERWISE HOMELESS. OSCEOLA COMMUNITY HEALTH SERVICES OPERATES TWO FULLY EQUIPPED MOBILE UNITS, ONE FOR PRIMARY MEDICAL AND BEHAVIORAL/MENTAL HEALTH SERVICES AND ANOTHER FOR DENTAL SERVICES. DURING FY2024, 571 HOMELESS PATIENTS RECEIVED CARE THROUGH A TOTAL OF 1,505 WELLNESS VISITS. OF THOSE VISITS, 794 WERE FOR MEDICAL CARE, 518 FOR DENTAL CARE AND 193 FOR MENTAL HEALTHCARE. |
| Form 990, Part III, Line 4a CONTINUED | 5. IN 2022, ORLANDO HEALTH ORMC IDENTIFIED AN OPPORTUNITY TO ADDRESS THE HIV EPIDEMIC IN CENTRAL FLORIDA. DATA FOUND IN THE 2022 CHNA STATES THAT FROM 2018 - 2020, ORANGE AND OSCEOLA COUNTIES HAD A HIGHER RATE OF HIV CASES (31.1 AND 22.6 PER 100,000) THAN FLORIDA AT 20.0. ORLANDO HEALTH PARTNERED WITH THE FLORIDA DEPARTMENT OF HEALTH IN ORANGE COUNTY TO LAUNCH AN HIV OUTREACH COORDINATOR PROGRAM AT ORLANDO HEALTH ORMC. FUNDING PROVIDED BY THE U.S. DEPARTMENT OF HEALTH AND HUMAN SERVICES AND SUB-AWARDED TO ORLANDO HEALTH SUPPORTS THIS PROGRAM THROUGH MARCH 2025. THROUGH THIS PROGRAM, THE HIV OUTREACH COORDINATOR TESTS, TREATS AND EDUCATES PERSONS WHO SCREEN POSITIVE OR ARE ALREADY LIVING WITH HIV. THE COORDINATOR CAN ASSIST WITH PATIENTS OBTAINING PROPER MEDICAL CARE AND MAKING APPROPRIATE REFERRALS FOR TREATMENT WHEN NEEDED. IN FY2024, MORE THAN 1,900 HIV TESTS WERE PERFORMED, 76 PATIENTS RECEIVED POSITIVE HIV RESULTS THROUGH TESTING AND 21 PATIENTS ATTENDED THEIR FIRST HIV APPOINTMENT. IN ADDITION TO THESE CASES, THE HIV OUTREACH COORDINATOR LINKED TO MEDICAL CARE 37 KNOWN HIV PATIENTS WHO WERE NOT SEEKING TREATMENT AT THE TIME. WHILE ONE IN SEVEN PEOPLE IN CENTRAL FLORIDA FACE FOOD INSECURITY, THAT FIGURE IS EVEN MORE DRAMATIC FOR CHILDREN, ONE IN FIVE OF WHOM DON'T KNOW WHEN OR FROM WHERE THEIR NEXT MEAL WILL COME. IN OUR SIX-COUNTY MARKET, NEARLY HALF A MILLION PEOPLE FACE FOOD INSECURITY. AN ANALYSIS OF COUNTY DATA ON HEALTH INDICATORS AND FOOD INSECURITY SHOWS THAT COMMUNITIES WITH THE HIGHEST RATES OF FOOD INSECURITY FACE A HIGHER PREVALENCE FOR DISEASES AND OTHER MEASURES TIED TO POOR HEALTH. TO HELP ADDRESS THIS SITUATION, ORLANDO HEALTH HAS EMBRACED FOOD AND NUTRITION PROGRAMS SUCH AS THESE: 1. THROUGH THE COLLABORATIVE HUNGER PREVENTION PROJECT, ORLANDO HEALTH ASSISTS IN CONNECTING FOOD INSECURE HOUSEHOLDS WITH THE NUTRITIOUS FOOD THEY NEED. A PORTION OF THE FUNDING ENSURES MORE THAN 1,600 LOCAL STUDENTS AND THEIR FAMILIES HAVE ACCESS TO NUTRITIOUS FOOD DURING THE ACADEMIC YEAR. THE SECOND PORTION OF THE PROJECT PROVIDES HEALTHY FOOD RESOURCES AND LINKAGES TO OTHER COMMUNITY RESOURCES FOR ORANGE BLOSSOM FAMILY HEALTH PATIENTS WHO HAVE BEEN DIAGNOSED WITH DIABETES AND ARE EXPERIENCING FOOD INSECURITY. ORANGE BLOSSOM FAMILY HEALTH IDENTIFIES PATIENTS EXPERIENCING DIABETES, A CHRONIC DIET-RELATED ILLNESS, AND SCREENING THEM FOR FOOD INSECURITY. PATIENTS WHO MEET INCLUSION CRITERIA RECEIVE HEALTHY FOOD BOXES FROM SECOND HARVEST FOOD BANK OF CENTRAL FLORIDA DELIVERED ON A BI-WEEKLY BASIS FOR UP TO 6 MONTHS VIA THE BRING HOPE HOME PROGRAM MODEL. EMERGENCY FOOD BOXES CONTAINING SHELF-STABLE ITEMS ARE AVAILABLE IN THE DIABETES CLINIC FOR IMMEDIATE PATIENT NEEDS. THE PROGRAM LAUNCHED IN FY 2024. FROM MAY TO SEPTEMBER 2024, 351 ORANGE BLOSSOM FAMILY HEALTH PATIENTS WITH DIABETES WERE SCREENED FOR FOOD INSECURITY. AS A RESULT, 227 HOUSEHOLDS WERE REFERRED TO A COMMUNITY HEALTH WORKER (CHW) TO PROVIDE WRAPAROUND SUPPORT. ONE HUNDRED AND NINE OF THE HOUSEHOLDS REFERRED TO THE COMMUNITY HEALTH WORKER WERE THEN ENROLLED IN THE BRING HOPE HOME FOOD DELIVERY PROGRAM. THOSE 109 HOUSEHOLDS REPRESENTED 367 INDIVIDUALS WHO RECEIVED FOOD SUPPORT. A TOTAL OF 617 FOOD BOXES FILLED WITH 8,250 POUNDS OF FOOD WERE DELIVERED TO PATIENTS EXPERIENCING FOOD INSECURITY. WE LOOK FORWARD TO SHARING ADDITIONAL OUTCOMES IN OUR NEXT UPDATE. 2. ORLANDO HEALTH ARNOLD PALMER HOSPITAL FOR CHILDREN CONTINUES TO SPONSOR A TEACHING GARDEN AND NUTRITION PROGRAM AT ORANGE CENTER ELEMENTARY IN THE STRUGGLING COMMUNITY OF PARRAMORE. THROUGHOUT THE YEAR, STUDENTS AND TEACHERS TEND TO THE GARDEN, PULLING RIPE VEGETABLES TO USE IN SCHOOL COOKING CLASSES, TAKE HOME TO THEIR FAMILIES OR SELL TO COMMUNITY MEMBERS. TO HELP IMPROVE LIFESTYLE CHOICES, DIETITIANS FROM ORLANDO HEALTH ARNOLD PALMER VISIT THE SCHOOL TO TEACH STUDENTS ABOUT NUTRITION. QUALITY IN KEEPING WITH ITS MISSION TO IMPROVE THE HEALTH AND QUALITY OF LIFE OF THE INDIVIDUALS AND COMMUNITIES IT SERVES, ORLANDO HEALTH IS COMMITTED TO CONSISTENTLY DELIVERING THE HIGHEST QUALITY CARE FOR ADULT AND PEDIATRIC PATIENTS AT ALL LEVELS OF MEDICAL COMPLEXITY. IN THIS WAY, THE ORGANIZATION DEMONSTRATES NOT ONLY ITS CORE VALUES BUT HOW IT ELEVATES THE LIVES OF ITS PATIENTS. EXAMPLES OF ORLANDO HEALTH'S CONTINUOUS IMPROVEMENT EFFORTS INCLUDE: DEDICATED LEADERSHIP RESOURCES FOCUSED ON QUALITY OUTCOMES EACH ORLANDO HEALTH HOSPITAL QUALITY TEAM IS LED BY AN ONSITE CHIEF QUALITY OFFICER (CQO) OR CHIEF MEDICAL OFFICER (CMO). THESE EXPERIENCED PHYSICIANS AND ADVANCED PRACTITIONERS OVERSEE REVIEWS OF EVERY MORTALITY, COMPLICATION, AND SERIOUS SAFETY EVENT AT THEIR RESPECTIVE CAMPUS. THESE CLINICAL EXECUTIVES ALSO ARE RESPONSIBLE FOR ACTIVELY IDENTIFYING CARE GAPS AND IMPLEMENTING SOLUTIONS TO ENSURE OUTCOMES ARE OPTIMIZED. AS AN EXAMPLE, AGGRESSIVE AND WELL-COORDINATED CORRECTIVE ACTIONS IMPLEMENTED AT EVERY SITE IN RESPONSE TO HEALTHCARE ASSOCIATED INFECTIONS (HAI) HAS RESULTED IN WORLD-CLASS PERFORMANCE IN REDUCING THIS AVOIDABLE COMPLICATION OF CARE. ADDITIONALLY, SYSTEM-LEVEL RESOURCES HELP ENSURE A STANDARDIZED AND SYSTEMATIC ASSESSMENT OF QUALITY PERFORMANCE ACROSS ALL ORLANDO HEALTH CARE TEAMS. THE DEVELOPMENT OF SHARED AND FOCUSED IMPROVEMENT PLANS IN PARTNERSHIP WITH THE ONSITE QUALITY LEADERS DELIVERS BETTER CARE FOR OUR PATIENTS AND THEIR FAMILIES. CLOSING GAPS OF CARE INVESTMENTS IN STRATEGIES THAT CLOSE THE GAPS OF CARE FOR OUR PATIENTS HAVE RESULTED IN PROGRAMS SUCH AS HOUSE CALLS, REMOTE PATIENT MONITORING SERVICES, ASSISTANCE WITH TRANSPORTATION NEEDS, EVER-EXPANDING TELEHEALTH SERVICES AND CONDITION-SPECIFIC INITIATIVES FOR PATIENTS AT A HIGHER RISK FOR POOR HEALTH OUTCOMES. THESE NEWER PROGRAMS ARE THE LATEST EXAMPLES OF HOW ORLANDO HEALTH REACHES BEYOND THE "BASICS" OF QUALITY CLINICAL CARE TO FIND CREATIVE SOLUTIONS THAT ADDRESS HEALTHCARE GAPS WITHIN OUR COMMUNITIES. COMMITMENT TO REDUCING AVOIDABLE MORTALITY MORTALITY RATE IS A CRITICAL MEASURE OF QUALITY OF CARE IN ACUTE CARE SETTINGS. ORLANDO HEALTH HOSPITALS CONTINUE TO SHOW EXCEPTIONAL PERFORMANCE IN ALL-CAUSE INPATIENT MORTALITY AND CONTINUALLY IMPROVING PERFORMANCE IN DISEASE-SPECIFIC, 30- DAY MORTALITY MEASURES WHEN COMPARED TO PEER ORGANIZATIONS. SYSTEMWIDE EFFORTS TO REDUCE MORTALITY ARE COORDINATED BY A CORPORATE QUALITY TEAM THAT WORKS CLOSELY WITH EACH SITE'S QUALITY LEADERSHIP. ALL MORTALITIES ARE REVIEWED FOR OPPORTUNITIES FOR IMPROVEMENT, RESULTING IN SIGNIFICANT CLINICAL AND OPERATIONAL ENHANCEMENTS. ONE EXAMPLE IS THE IMPLEMENTATION OF IMPROVED EARLY WARNING SYSTEMS THAT ALERT CLINICIANS ABOUT DETERIORATION OF A PATIENT'S CONDITIONS BEFORE ADDITIONAL CONSEQUENCES ENSUE. THIS EFFORT ENABLES EARLIER INTERVENTION AND HAS DIRECTLY IMPACTED MORTALITY MEASURES AT ALL SITES. FOCUS ON REDUCING HEALTHCARE ASSOCIATED INFECTIONS (HAI) A MULTI-YEAR, SYSTEMWIDE CAMPAIGN TO REDUCE HAIS HAS SIGNIFICANTLY REDUCED THESE HARM EVENTS ACROSS ORLANDO HEALTH HOSPITALS. TO DATE, ORLANDO HEALTH HOSPITALS ARE AMONG THE TOP PERFORMERS IN THE COUNTRY IN AVOIDING HAIS, REDUCING MORBIDITY FOR PATIENTS AND UNNECESSARY COSTS OF CARE. TO REACH THIS GOAL, THE ORGANIZATION DEVELOPED BEST-PRACTICE PREVENTION BUNDLES FOR EACH INFECTION TYPE, CLOSELY MONITORED PROCESS AND OUTCOME MEASURES, INCREASED AWARENESS OF HAI OCCURRENCES ACROSS ALL LEVELS OF LEADERSHIP, AND COMMUNICATED OPPORTUNITIES FOR IMPROVEMENT IN A SYSTEMATIC WAY. THIS ENABLED ALL SITES TO PROACTIVELY IMPLEMENT SOLUTIONS TO COMMON PROBLEMS OCCURRING BEYOND THEIR DIRECT SCOPE OF RESPONSIBILITY. ENGAGEMENT OF THE MEDICAL STAFF ACROSS THE ORGANIZATION TO SUPPORT QUALITY IMPROVEMENT AS THE VISIBLE CLINICAL LEADERS IN ANY HEALTHCARE SETTING, PHYSICIANS ON THE FRONTLINE AND IN LEADERSHIP POSITIONS ARE CRITICAL TO DELIVERING THE BEST CARE POSSIBLE. ORLANDO HEALTH HAS ACTIVELY ENGAGED ITS MEDICAL STAFF IN NUMEROUS EFFORTS TO IMPROVE OUTCOMES, ENVISION MORE EFFECTIVE AND EFFICIENT CLINICAL PROCESSES, AND DEVELOP SOLUTIONS FOR COMPLEX PROBLEMS. RECENT RESTRUCTURING OF THE PHYSICIAN PEER REVIEW PROCESS NOW MORE HEAVILY RELIES ON MEDICAL STAFF MEMBERS APPOINTED TO SITE-SPECIFIC AND SYSTEM-LEVEL COMMITTEES TO REVIEW AND ADDRESS QUALITY CONCERNS INVOLVING OTHER MEDICAL STAFF MEMBERS. ADDITIONALLY, PHYSICIAN LEADERS ARE PRINCIPAL MEMBERS OF CLINICAL AND OPERATIONAL WORKGROUPS TO ADDRESS PROBLEMS SUCH AS REDUCING AVOIDABLE READMISSIONS, REVIEWING MORTALITIES, IMPLEMENTING NEW MEDICAL DEVICES, AND OPTIMIZING INFORMATION TECHNOLOGIES TO IMPROVE CARE. THIS LEVEL OF ENGAGEMENT IS A DIRECT RESULT OF THE CLOSE AND MUTUALLY SUPPORTIVE RELATIONSHIP BETWEEN THE ORLANDO HEALTH MEDICAL STAFF AND ADMINISTRATIVE LEADERSHIP. |
| Form 990, Part III, Line 4a CONTINUED | ACHIEVING RECOGNITION FOR QUALITY FROM TOP-TIER EXTERNAL ORGANIZATIONS ACROSS A SPECTRUM OF SERVICES AND FACILITIES, ORLANDO HEALTH HAS BEEN RECOGNIZED BOTH LOCALLY AND NATIONALLY WITH A VARIETY OF AWARDS. THE FOLLOWING ARE EXAMPLES OF RECENT AWARDS AND DESIGNATIONS: ORLANDO HEALTH HOSPITALS RECEIVED TOP-50 NATIONAL RANKINGS IN CARDIOLOGY, HEART AND VASCULAR SURGERY, AND DIABETES AND ENDOCRINOLOGY FOR 2024-2025 FROM U.S. NEWS & WORLD REPORT. IN ADDITION TO THESE TWO PROGRAMS, ORLANDO HEALTH ORMC, ORLANDO HEALTH SOUTH SEMINOLE AND ORLANDO HEALTH DR. P. PHILLIPS RANKED NATIONALLY IN FOUR SPECIALTIES: GASTROENTEROLOGY AND GI SURGERY, GERIATRICS, PULMONOLOGY AND LUNG SURGERY, AND UROLOGY. ORLANDO HEALTH ORMC, ORLANDO HEALTH SOUTH SEMINOLE AND ORLANDO HEALTH DR. P. PHILLIPS ALSO EARNED DESIGNATIONS AS REGIONAL BEST HOSPITALS AND NATIONALLY HIGH-PERFORMING HOSPITALS FOR 2024-2025 FROM U.S. NEWS & WORLD REPORT. ORLANDO HEALTH RATED HIGH PERFORMING IN 11 CATEGORIES: AORTIC VALVE SURGERY; CHRONIC OBSTRUCTIVE PULMONARY DISEASE (COPD); COLON CANCER SURGERY; GYNECOLOGIC CANCER SURGERY; HEART ATTACK; HEART BYPASS SURGERY; HEART FAILURE; KIDNEY FAILURE; KNEE REPLACEMENT; LEUKEMIA, LYMPHOMA AND MYELOMA; AND LUNG CANCER SURGERY. FOR THE 15TH CONSECUTIVE YEAR, U.S. NEWS & WORLD REPORT RECOGNIZED ORLANDO HEALTH ARNOLD PALMER (TOGETHER WITH ORLANDO HEALTH WINNIE PALMER) AS A BEST CHILDREN'S HOSPITAL AND AMONG THE TOP 50 PEDIATRIC FACILITIES IN THE NATION. IT REMAINS THE MOST RECOGNIZED CHILDREN'S HOSPITAL IN ORLANDO, WITH TOP 50 DESIGNATIONS IN FIVE PEDIATRIC SPECIALTIES FOR 2024-2025: PEDIATRIC AND ADOLESCENT BEHAVIORAL HEALTH, PEDIATRIC DIABETES AND ENDOCRINOLOGY, PEDIATRIC NEUROLOGY AND NEUROSURGERY, NEONATOLOGY, AND PEDIATRIC PULMONOLOGY AND LUNG SURGERY. ONLY 88 CHILDREN'S HOSPITALS IN THE NATION WERE RANKED IN AT LEAST ONE OF THE 11 PEDIATRIC SPECIALTIES U.S. NEWS & WORLD REPORT EVALUATES. THE PATIENT-SAFETY ADVOCATES AT THE LEAPFROG GROUP HONORED FIVE ORLANDO HEALTH HOSPITALS WITH TOP HOSPITAL AWARDS FOR 2024. ORLANDO HEALTH - HEALTH CENTRAL HOSPITAL, ORLANDO HEALTH ORMC, ORLANDO HEALTH SOUTH LAKE HOSPITAL AND ORLANDO HEALTH WINNIE PALMER HOSPITAL FOR WOMEN AND BABIES WERE NAMED AMONG 75 TOP TEACHING HOSPITALS, AND ORLANDO HEALTH ARNOLD PALMER HOSPITAL FOR CHILDREN WAS ONE OF ONLY EIGHT HOSPITALS IN THE NATION NAMED A TOP CHILDREN'S HOSPITAL. WIDELY CONSIDERED AMONG THE MOST PRESTIGIOUS AWARDS AN AMERICAN HOSPITAL CAN EARN, TOP HOSPITAL DESIGNATIONS ARE AWARDED TO FEWER THAN 5 PERCENT OF ALL ELIGIBLE FACILITIES. THE AMERICAN HEART ASSOCIATION (AHA) RECOGNIZED SIX ORLANDO HEALTH HOSPITALS FOR CONSISTENTLY FOLLOWING THE MOST UP-TO-DATE, RESEARCH-BASED GUIDELINES FOR THE TREATMENT OF STROKE. IN 2024, ORLANDO HEALTH BAYFRONT HOSPITAL, ORLANDO HEALTH DR. P. PHILLIPS, ORLANDO HEALTH - HEALTH CENTRAL, ORLANDO HEALTH ORMC, ORLANDO HEALTH SOUTH LAKE AND ORLANDO HEALTH SOUTH SEMINOLE RECEIVED AHA'S GET WITH THE GUIDELINES STROKE GOLD PLUS ACHIEVEMENT AWARDS WITH ORLANDO HEALTH BAYFRONT EARNING 10-YEAR RECOGNITION. THESE HOSPITALS ARE RECOGNIZED FOR 85% OR HIGHER ADHERENCE ON ALL ACHIEVEMENT MEASURES APPLICABLE AND 75% OR HIGHER ADHERENCE WITH ADDITIONAL SELECT QUALITY MEASURES IN STROKE FOR TWO OR MORE CONSECUTIVE CALENDAR YEARS. ADDITIONALLY, THESE HOSPITALS EARNED TARGET: TYPE 2 DIABETES HONOR ROLL RECOGNITION FOR PROVIDING THE MOST UP-TO-DATE, EVIDENCE-BASED CARE FOR PATIENTS WITH TYPE 2 DIABETES WHO ARE HOSPITALIZED WITH HEART FAILURE, HEART ATTACK OR STROKE. AS OF OCTOBER 31, 2024, ORLANDO HEALTH HAD 28 ACTIVE BEACON AWARDS FOR EXCELLENCE IN BEDSIDE CARE - MORE THAN ANY OTHER HEALTHCARE SYSTEM IN FLORIDA. THE DISTINCTION IS AWARDED BY THE AMERICAN ASSOCIATION OF CRITICAL-CARE NURSES TO UNITS THAT EMPLOY EVIDENCE-BASED PRACTICES TO IMPROVE PATIENT AND FAMILY OUTCOMES. AT THAT TIME, ORLANDO HEALTH ORMC ALSO WAS RECOGNIZED WITH MORE BEACON AWARDS THAN ANY OTHER HOSPITAL IN THE STATE. ORLANDO HEALTH ORMC ACHIEVED MAGNET RECOGNITION AS A REFLECTION OF ITS NURSING PROFESSIONALISM, TEAMWORK AND SUPERIORITY IN PATIENT CARE. ORLANDO HEALTH ARNOLD PALMER AND ORLANDO HEALTH WINNIE PALMER ALSO ACHIEVED MAGNET RE-DESIGNATION. THE AMERICAN NURSES CREDENTIALING CENTER'S MAGNET RECOGNITION PROGRAM IS THE GOLD STANDARD FOR NURSING'S CONTRIBUTION TO QUALITY PATIENT CARE, SAFETY, RESEARCH AND SERVICE EXCELLENCE. THIS HONOR IS AWARDED TO ORGANIZATIONS THAT DISTINGUISH THEMSELVES BY MEETING RIGOROUS STANDARDS FOR NURSING EXCELLENCE. ORLANDO HEALTH WAS HONORED BY THE AMERICAN MEDICAL ASSOCIATION (AMA) AS A JOY IN MEDICINE RECOGNIZED ORGANIZATION AT THE SILVER LEVEL FOR DEMONSTRATING A COMMITMENT TO PRESERVING THE WELL-BEING OF PHYSICIANS THROUGH PROVEN EFFORTS TO COMBAT WORK-RELATED STRESS AND BURNOUT. THE PRESTIGIOUS AMA DESIGNATION, WHICH IS VALID FOR TWO YEARS, WAS GRANTED TO ONLY 72 ORGANIZATIONS IN 2023. FOR THE FIFTH CONSECUTIVE YEAR, ORLANDO HEALTH HAS BEEN NAMED AMONG THE 150 TOP PLACES TO WORK IN HEALTHCARE FOR 2024 BY BECKER'S HEALTHCARE. THE NATIONAL LIST, PUBLISHED IN BECKER'S HOSPITAL REVIEW, FEATURES ORGANIZATIONS COMMITTED TO PROMOTING WORK-LIFE BALANCE AND BOOSTING TEAM MEMBER ENGAGEMENT. THE LIST MADE SPECIAL NOTE OF ORLANDO HEALTH'S ADOPTION AND FERTILITY ASSISTANCE, PARENTAL LEAVE, TUTORING, CONTINUING EDUCATION BENEFITS, WELLNESS PERKS AND WELLNESS OPPORTUNITIES FOR PHYSICAL AND MENTAL HEALTH. BECKER'S ALSO HIGHLIGHTED ORLANDO HEALTH'S COMMITMENT TO SHARING FINANCIAL ACHIEVEMENTS WITH TEAM MEMBERS WHO PARTICIPATE IN AN ANNUAL INCENTIVE BONUS PROGRAM DEPENDENT ON THE ACHIEVEMENT OF KEY ORGANIZATIONAL GOALS. ORLANDO HEALTH WAS SELECTED AS AN ORLANDO SENTINEL TOP WORKPLACE FOR 2024, RECOGNIZING COMPANIES IN CENTRAL FLORIDA THAT DEMONSTRATE A POSITIVE WORK ENVIRONMENT AND HEALTHY WORKPLACE CULTURE. HONOREES ARE SELECTED BASED ENTIRELY ON EMPLOYEE FEEDBACK GATHERED THROUGH AN ANONYMOUS WORKPLACE SURVEY. |
| Form 990, Part VI, Line 1a | THE CHIEF OF STAFF IS A NON-VOTING MEMBER OF THE BOARD OF DIRECTORS. IN ADDITION, THE BOD DELEGATES SOME AUTHORITY TO AN EXECUTIVE COMMITTEE. THE EXECUTIVE COMMITTEE SHALL CONSIST OF THE CHAIRMAN OF THE BOARD OF DIRECTORS, THE VICE CHAIRMAN OF THE BOARD OF DIRECTORS, THE PRESIDENT/CEO, THE SECRETARY, THE TREASURER, AND THE CHAIRMAN OF THE QUALITY COMMITTEE. THE EXECUTIVE COMMITTEE SHALL HAVE POWER TO TRANSACT ALL REGULAR BUSINESS OF THE BOARD OF DIRECTORS IN THE MANAGEMENT OF THE CORPORATION DURING THE PERIOD BETWEEN MEETINGS OF THE BOARD, SUBJECT TO LIMITATIONS SET FORTH IN THESE BYLAWS AND ANY LIMITATIONS OTHERWISE IMPOSED BY THE BOARD OF DIRECTORS AND WITH THE FURTHER UNDERSTANDING THAT ALL MATTERS OF MAJOR IMPORTANCE TO THE CORPORATION WILL BE REFERRED TO THE BOARD OF DIRECTORS. THE EXECUTIVE COMMITTEE SHALL PERFORM THE FOLLOWING GOVERNANCE AND EXECUTIVE COMPENSATION DUTIES: 1.THE EXECUTIVE COMMITTEE SHALL CONSIDER AND RECOMMEND CANDIDATES FOR VACANCIES ON THE BOARD OF DIRECTORS FOR FULL OR PARTIAL TERMS. RECOMMENDATIONS FOR ELECTION AS DIRECTORS SHALL BE CONSIDERED BY THE BOARD OF DIRECTORS, BUT THE BOARD OF DIRECTORS SHALL NOT BE BOUND BY ANY SUCH RECOMMENDATION. 2.THE CORPORATE BYLAWS SHALL BE REVIEWED BY THE EXECUTIVE COMMITTEE FROM TIME TO TIME AND REVISED AS NECESSARY BY APPROPRIATE ACTION OF THE BOARD OF DIRECTORS AND DATED TO INDICATE THE TIME OF REVIEW. 3.THE EXECUTIVE COMMITTEE SHALL REVIEW EXECUTIVE COMPENSATION MATTERS AND POLICIES WITH THE PRESIDENT/CEO ANNUALLY. THE EXECUTIVE COMMITTEE SHALL PERFORM SUCH OTHER DUTIES AS MAY BE ASSIGNED BY THE BOARD AND INCLUDED IN ITS CHARTER. |
| Form 990, Part VI, Line 15 LINE 15A & B - PROCESS TO DETERMINE COMPENSATION | THE EXECUTIVE COMPENSATION PROCESS AT ORLANDO HEALTH IS ADMINISTERED BY A COMMITTEE OF INDEPENDENT BOARD MEMBERS. THEY FOLLOW A BOARD APPROVED CHARTER AND OVERALL EXECUTIVE COMPENSATION PHILOSOPHY. THIS PROCESS APPLIES TO THE CEO, ALL OFFICERS AND WAS IMPLEMENTED PRIOR TO OCTOBER 1, 2006. THE CHARTER EMPOWERS THE COMPENSATION COMMITTEE TO ADMINISTER THE EXECUTIVE COMPENSATION PROGRAM AND PROCESS ON BEHALF OF THE FULL BOARD OF TRUSTEES. OVERALL, THE PHILOSOPHY IS INTENDED TO REWARD A BROAD SPECTRUM OF HIGH ORGANIZATIONAL AND INDIVIDUAL PERFORMANCE EXPECTATIONS, PROMOTE RETENTION OF KEY MANAGEMENT TALENT AND ENSURE THAT COMPENSATION AND BENEFITS DO NOT EXCEED MARKET NORMS. ORLANDO HEALTH'S EXECUTIVE COMPENSATION PHILOSOPHY DEFINES THE MARKET FOR ADMINISTERING COMPENSATION AS A COMPARABLE SET OF NOT-FOR-PROFIT HEALTH CARE DELIVERY SYSTEMS. TO FULFILL THEIR RESPONSIBILITY TO LOOK AT RELEVANT MARKET DATA, AND BECAUSE OF THE SCALE AND COMPLEXITY OF THE ORGANIZATION, THE COMMITTEE REVIEWS INFORMATION FROM MULTIPLE SOURCES OF MARKET DATA. THEY USE THIS INFORMATION TO SUPPORT THEIR DECISIONS REGARDING ON-GOING ADMINISTRATION OF THE PROGRAM. ORLANDO HEALTH PROVIDES COMPENSATION TO ITS SENIOR EXECUTIVES IN THE FORM OF BASE SALARY, AN ANNUAL INCENTIVE PROGRAM, AND EXECUTIVE BENEFITS. THE COMPENSATION COMMITTEE IS COMPRISED OF 5 INDEPENDENT MEMBERS OF THE BOARD. THE COMMITTEE IS EMPOWERED TO ENGAGE OUTSIDE COUNSEL AND CONSULTING SUPPORT, WHICH THEY DO. THE COMPENSATION COMMITTEE'S INDEPENDENT COMPENSATION CONSULTANT AND COUNSEL OPINE TO THE COMPENSATION COMMITTEE THAT THE LEVEL OF THE COMPENSATION PAID AND THE PROCESS BY WHICH COMPENSATION IS ESTABLISHED MEET APPLICABLE IRS REASONABLENESS AND "SAFE HARBOR" STANDARDS. |
| Form 990, Part VI, Line 2 Family/business relationships amongst interested persons | JAMAL HAKIM MD, LESLIE FLAKE, AND THIBAUT VAN MARCKE DE LUMMEN - Business relationship |
| Form 990, Part VI, Line 11b Review of form 990 by governing body | THE CFO AND THE FINANCE DEPARTMENT REVIEWED THE FORM 990 AND ANY REQUIRED CHANGES THAT WERE MADE TO THE FORM 990. THE FINAL FORM 990 WAS THEN PROVIDED TO ALL MEMBERS OF THE BOARD TO REVIEW. ANY QUESTIONS ABOUT THE CONTENT WERE ANSWERED AND ANY CHANGES REQUIRED OF THE REVIEW WERE MADE. |
| Form 990, Part VI, Line 12c Conflict of interest policy | THE ORGANIZATION HAS A DEDICATED COMPLIANCE DEPARTMENT WITH AN ANONYMOUS HOTLINE FOR REPORTING. THE COMPLIANCE DEPARTMENT PERFORMS INTERNAL AUDITS AND MONITORS ALL ANNUAL CONFLICT OF INTEREST QUESTIONNAIRES FOR ALL RELATED ORGANIZATIONS. BOARD MEMBERS ROUTINELY ANNOUNCE CONFLICTS AT BOARD MEETINGS AND LEAVE THE ROOM FOR THE DISCUSSION AND THE VOTE. |
| Form 990, Part VI, Line 19 Required documents available to the public | THESE DOCUMENTS ARE MADE AVAILABLE TO THE GENERAL PUBLIC UPON REQUEST IN ACCORDANCE WITH FEDERAL TAX LAW PUBLIC INSPECTION REQUIREMENTS. |
| Form 990, Part VIII, Line 2f Other Program Service Revenue | other patient revenue - Total Revenue: XXX-XX-XXXX, Related or Exempt Function Revenue: XXX-XX-XXXX, Unrelated Business Revenue: 1305489, Revenue Excluded from Tax Under Sections 512, 513, or 514: ; |
| Form 990, Part XI, Line 9 Other changes in net assets or fund balances | AFFILIATED EQUITY TRANSFERS - -XXX-XX-XXXX; CONTRIBUTIONS - BOOK/TAX DIFFERENCES - 25664706; OTHER CHANGES AND EXTRAORDINARY ITEMS - -1186000; NET ASSETS RELEASED FROM RESTRICTIONS - -16939000; NET REALIZED/ UNREALIZED GAINS IN RESTRICTED FUNDS - 5758375; OTHER BOOK/TAX ADJUSTMENTS - 434988; |
| Software ID: | 23017437 |
| Software Version: | 2023v6.0 |