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Schedule H, Part V, Section B, Line 3E
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IU HEALTH'S 2024 COMMUNITY HEALTH NEEDS ASSESSMENT (CHNA) REPORTS INCLUDE PRIORITIZED DESCRIPTIONS OF SIGNIFICANT HEALTH NEEDS IN THE COMMUNITY. THE CHNA REPORTS IDENTIFIED THE FOLLOWING NEEDS TO BE ADDRESSED: - Access to healthcare services - Aging population and needs of older adults - Behavioral health (mental health and substance abuse) - Chronic disease prevention and management - Maternal and infant health and child well-being - Smoking, vaping and tobacco use - Social determinants of health (SDOH)
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Schedule H, Part V, Section B, Line 5 Facility , 1
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Facility , 1 - IU HEALTH METHODIST HOSPITAL, IU HEALTH UNIVERSITY HOSPITAL, AND RILEY HOSPITAL FOR CHILDREN. IU Health operates four hospital locations that are licensed as a single hospital by the Indiana Department of Health. These hospital locations are as follows: - IU Health Methodist Hospital - IU Health University Hospital - Riley Hospital for Children at IU Health - IU Health Saxony Hospital (soon to be IU Health Fishers Hospital) IU Health Methodist Hospital, IU Health University Hospital, and Riley Hospital for Children are in Indianapolis, Marion County, Indiana and are referred to as the IU Health Academic Health Center. IU Health Saxony Hospital is in Fishers, Hamilton County, Indiana. Although licensed as a single hospital, each of these facilities serve different, although sometimes overlapping, portions of the community which present their own unique health needs. To consider all these unique health needs, IU Health conducted separate community health needs assessments ("CHNAs") for each of its four hospitals. IU Health Methodist/University Hospitals The defined community for the most recent CHNA conducted in the current tax year (i.e., 2024) is Marion County, Indiana, where the hospital resides. This CHNA relies on multiple data sources and community input gathered in January through June of 2024. The CHNA process was completed when the CHNA was made widely available to the public on December 19, 2024. IU Health Methodist Hospital obtained the insight and views of those who live in and service Marion County through community meetings, a survey sent to those who were unable to attend the community meetings, and key informant interviews (including those possessing public health expertise). Additional input was gathered when two focus groups were held for social workers and community health workers from IU Health and two other local healthcare systems. People and organizations representing a broad range of sectors, services and groups in the community were invited to attend. In collaboration with Ascension St. Vincent (Indianapolis) and Community Health Network, two meetings were held in May 2024 (one in-person and the other virtual) to receive input on the health needs in Marion County that primarily impact adults. The meetings were attended by 41 people in total. The prioritized significant community health needs from the 2021 CHNAs of IU Health Methodist Hospital, Ascension St. Vincent (Indianapolis) and Community Health Network were presented at the beginning of each meeting. Participants were asked to share their feedback on the status of these health needs in Marion County, any additions to the list of health needs, thoughts regarding the root causes of the health needs and the status of COVID-19 and its impacts. The meetings concluded by asking the participants to prioritize and select the top three health needs for their community (i.e., significant community health needs). Highlights of the discussion during the community meetings included many, if not all, of the previously identified 2021 CHNA significant community health needs. Most participants agreed that COVID-19 seemed less of a problem in the community now. Suggested additions to the list included: - A more specific focus on certain SDOH, including unsafe and unaffordable housing; food insecurity and food literacy; poverty and jobs without a living wage; transportation to and from healthcare services; better and more timely public transportation; violence prevention; and discrimination - Medical legal partnerships are important to help people with landlord/tenant issues, immigration/naturalization, custody/visitation and expunging criminal records - Vaccinations - The many barriers for homelessness and housing instability (i.e., substance use and mental illness) - Sexually transmitted infections and infectious disease - Wait times are impacting access to home care and other healthcare services, especially for older adults and people with disabilities - Meeting social needs is important, but equally important is addressing the underlying root causes - There are fewer pharmacies in the community and people are having to travel farther to get their medications - Exposure to environmental contaminants is often overlooked - Grief and trauma and their impact on health - Social isolation and its impact on mental health - Enhancements to the built environment to encourage healthy lifestyles, increase safety and support different types of travel - Health literacy - Navigating healthcare services and better care coordination - Vaping needs to be included in tobacco use - Another barrier to accessing healthcare including technology, not everyone has a smart phone, data plan or access to the internet The Marion County discussion pointed out places and people who may not have enough support to stay healthy. When thinking about Marion County, the participants thought these were the greatest assets to promote health and well-being in the community. - People and their families - Multiple healthcare systems, schools, churches and a strong faith-based community - Many social services that could be accessed if people had knowledge of them - Transportation - Philanthropy and nonprofits - Community centers - Clinics and mobile units "meeting people where they are at" - Community health workers For those unable to attend the community meetings, a separate survey was distributed to receive their input on comparable questions posed during those meetings. Twelve people responded to the survey. These findings were combined with those of the community meeting participants. This process identified the following needs as the most significant for Marion County, which are not listed in any order: - Access to healthcare services (including trustworthy, supportive and affordable care, health education and flexibility in hours and days of service) - Access to mental health and substance use treatment (including more services for all people and behavioral and healthcare coordination) - Chronic disease prevention and management (especially hypertension and diabetes and their risk factors) - Social determinants of health (especially safe and affordable housing, food access, poverty and discrimination) - Violence prevention (including addressing its many forms [e.g., intimate partner and gun-related injuries] and root causes) A total of 18 social workers from Ascension St. Vincent (Indianapolis), Community Health Network and IU Health participated in a focus group to understand the health needs of the patients they serve in the community. The common themes from the focus group participants were: - Access to mental health and substance use disorder services (especially for pediatrics and pregnant women) - Certain benefits from the state are changing or going away (e.g., A&D benefits) that impact people's ability to get services - Challenging to share all the services that are available, systems such as healthcare and social services are large and connecting people is difficult - Food insecurity - Health literacy - Housing (expensive and not safe) - Insurance coverage (people do not understand their benefits) - Invest in integrated care models that are inclusive of social and healthcare services - Lack of home-based healthcare services - Lack of support for people experiencing homelessness - Lack of technology to reach people and provide services - Language barriers and lack of interpreters to help access services - More patient coordinators - Older adults and their health and social needs - Quality of skilled nursing facilities - Transportation challenges - Paying utilities - Violence and firearm deaths - Workforce shortages (including nursing, group home staff and social workers - workforce should reflect the population being served)
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Schedule H, Part V, Section B, Line 5 Facility , 2
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Facility , 2 - IU HEALTH METHODIST HOSPITAL, IU HEALTH UNIVERSITY HOSPITAL, AND RILEY HOSPITAL FOR CHILDREN (continued). A total of eleven community health workers from Ascension St. Vincent (Indianapolis), Community Health Network and IU Health participated in a focus group to understand the health needs of the patients they serve in the community. The common themes from the focus group participants were: - Access to healthcare services is challenging (including lack of health insurance, lack of flexibility in days/times offered and long waits to see a provider) - Access to mental health and substance use disorder treatment is challenging - Caregiver support is challenging for families - Demand is going up for assistance and not enough resources - Dental and vision coverage is hard to obtain - Food insecurity - Housing (expensive, unsafe or not stable) - Income is low and costs are high - Isolation - Insurance coverage (people do not have it or they do not understand their benefits) Language barriers and lack of interpreters to help access services - Long COVID - More people needing support (despite income and health insurance coverage) - More community health workers needed to meet the increasing social and healthcare needs of people - Substance use disorder (including impact on pregnancy) - Transportation (unreliable, expensive and inadequate public transportation) Seven interviews were conducted with representatives from the local and state public health department, an organization focused on minority health, Federally Qualified Health Center (FQHC), a large faith-based organization, an organization focused providing service to older adults and a food bank to obtain subject matter expertise on the health and well-being of those living in Marion County. The following issues were discussed as significant: - The overall health of the community is declining due to health conditions and behaviors such as obesity, preventable diseases, substance use disorder and vaping as well as a lack of transportation to health and social services, no access to healthy foods, limited access to safe and affordable housing and limited access to healthcare and mental health services. Seeing generations of families with obesity and childhood obesity is creating a generation of young adults with Type II Diabetes. - People of all ages are less likely to receive the information, life skills and resources needed to build healthy habits, and their environments do not support healthy behaviors. - Poor life expectancy and quality of life. - Not enough is being done to ensure optimal health for all community members. A better practice of disaggregating data and connecting it to factors that influence health is needed. There is a need to keep looking at the data to identify the prevalence of disease and risk factors and mortality in certain populations. - When thinking about the state, people living in rural areas experience differences in transportation to health and emergency services; access to healthy foods; access to the internet and technology for telehealth; and a lack of healthcare and mental health providers. - Certain groups face worse health outcomes than the general population. - Mental health and substance use disorders are challenges because there are not enough providers to offer services to people of all ages; accidental drug and toxification overdoses; comorbidity between each; the stigma faced by those that are ill; the intersection of SDOH and mental illness (i.e., anxiety and depression) and when untreated or poorly managed, both can impact other health outcomes. - The gaps in the healthcare workforce impact the delivery of care. More providers are needed that focus on dental health, mental health, older adults, pediatrics and women's health as well as those that "look like the populations served." - Infant mortality is the number one indicator of the health of the community. Infant and maternal health and the many factors that impact it include ability to pay for services and insurance coverage, obesity, substance use disorder, smoking, lack of access to prenatal care, literacy (including health literacy) and language barriers, and the unique needs of all pregnant women. Some communities have no prenatal, pregnancy or postpartum care for women nor any subsequent care options for their infants. - Continued collaboration is needed between hospitals, healthcare systems, FQHCs and the state and LHDs to understand the health profile of communities; share data; deliver comprehensive health prevention and promotion services; bring more flexibility in the delivery of services to better accommodate all patients and their families; implement innovative models of care; and track the impact of efforts on health outcomes. - Better collaboration (including data sharing) is needed between social services and healthcare providers to ensure a more comprehensive approach to addressing the interconnectivity between a person's physical, social and mental health. - SDOH poorly impacting people's health includes economic stability and being paid a living wage; housing costs; accessing quality food, education, childcare and jobs with healthcare benefits; and transportation to medical and other services. Some SDOH, like food insecurity, are also tied not only to poor health outcomes, but violence, absenteeism and lack of education. - Violence prevention, especially in youth and young adults. There is a need to address all forms of violence including gun violence and intimate partner violence. Need to support better gun safety in the community. - The awareness of trends and developments that may not rise to the top as "significant" but chronically plague the health of a community and need the attention of public health and healthcare including congenital syphilis, autism screenings and assessments for children, environmental health (e.g., lead poisoning prevention) and dental care. - Understanding the healthcare system and patient access points, the availability of healthcare services and insurance benefits as well as the lack of care coordination can be challenging for individuals and families. Individuals from organizations representing different sectors and groups within the local community participated in the community input process. Participants included community members and representatives from the following organizations: - Boys II Men - Center for Interfaith Cooperation - Central Indiana Community Foundation - CHIP Indy (Coalition for Homelessness Intervention and Prevention) - CICOA Aging & In-Home Solutions - City of Indianapolis - Department of Metropolitan Development - Coburn Place Consulate of Mexico in Indianapolis - Covering Kids & Families of Indiana - Damien Center - Dove Recovery House for Women - Early Learning Indiana - Eastern Star Church - Exodus Refugee Immigration - Fay Biccard Glick Neighborhood Center - Genesys Solutions - Gleaners - Health by Design/Indiana Public Health Association - Hoosier Environmental Council Horizon House - Immigrant Welcome Center - Indiana Department of Health - Indiana Minority Health Coalition - Indiana University Center for Global Health Equity - Indiana University Richard M. Fairbanks School of Public Health - Indianapolis Public Library - Indianapolis Recorder Newspaper - Indy Public Safety Foundation Inc. - IndyGo Foundation - Intend Indiana - Jane Pauley Community Health Center - John Boner Neighborhood Centers - La Plaza Latino Health Organization - Madam Walker Legacy Center - Marion County Public Health Department - Medical-Legal Partnerships of Indiana Legal Services - Mount Zion Baptist Church of Indianapolis - Mt. Carmel Baptist Church - Near North Development Corporation - Pathway to Recovery, Inc. - Purdue Extension of Marion County - Raphael Health Center, Inc. - Regenstreif Institute, Inc. - Rehabilitation Hospital of Indiana - Saint Monica Catholic Church - YMCA of Greater Indianapolis/Top 10 Coalition Riley Hospital for Children at IU Health The defined community for the most recent CHNA conducted in the current tax year (i.e., 2024) is Marion County, Indiana, where the hospital resides. This CHNA relies on multiple data sources and community input gathered in January through June of 2024. The CHNA process was completed when the CHNA was made widely available to the public on December 19, 2024.
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Schedule H, Part V, Section B, Line 5 Facility , 3
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Facility , 3 - IU HEALTH METHODIST HOSPITAL, IU HEALTH UNIVERSITY HOSPITAL, AND RILEY HOSPITAL FOR CHILDREN (continued). Riley Hospital for Children at IU Health obtained the insight and views of those who live in and service Marion County through community meetings, a survey issued to those who were unable to attend the community meetings, a survey issued to internal healthcare providers and other team members from the hospital and key informants (including those possessing public health expertise). Additional input came from two focus groups held for social workers and community health workers from IU Health and two other local healthcare systems. People and organizations representing a broad range of sectors, services and groups in the community were invited to attend. In collaboration with Ascension St. Vincent (Indianapolis) and Community Health Network, two meetings were held in June 2024 (one in-person and the other virtual) to receive input on the health needs in Marion County that primarily impact maternal, infant and child health.1 The meetings were attended by 46 people in total. The significant community health needs from the 2021 CHNAs of Riley Hospital for Children at IU Health, Ascension St. Vincent (Indianapolis) and Community Health Network were presented at the beginning of each meeting. Participants were asked to share their feedback on the status of these health needs in Marion County, any additions to the list of health needs, thoughts regarding the root causes of the health needs and the status of COVID-19 and its impacts. The meetings concluded by asking the participants to prioritize and select the top three health needs for their community (i.e., the significant community health needs). Highlights of the discussion during the community meetings include many, if not all, of the 2021 CHNA significant community health needs. Suggested additions to the list of health needs included: - Access to substance use treatment for mothers and adolescents - Difficulties navigating the healthcare system and accessing services - Stigma around mental health and seeking services - Nutrition, drug use and sugar consumption education for youth - Families not completing well-child visits - Availability of healthcare appointments and bringing healthcare to patients (e.g., school and daycare) - Integrating healthcare into the community - Transportation to health and social services - Affordable food and medicines - Understanding trauma and its impact on children's and families' health - Trusting the healthcare system and providers - Housing - Dental and vision screenings for youth - The length of time between referral and visit to a physician, especially a specialty doctor Family planning services/preconception - Better sex health education, especially in schools - Violence prevention and intentionally working to improve SDOH, especially poverty, to reduce violence in the community - Increased need for community health workers embedded in the community The Marion County discussion pointed out places and people who may not have enough support to stay healthy. When thinking about Marion County, the participants thought these were the greatest assets to promote health and well-being in the community. - Schools - Faith-based organizations - The influence healthcare systems could have in changing policy and systems in the communities - More community-based organizations and healthcare systems are investing in family resource navigators - Seeing more programs invest in services that support the whole family, not just the children Safe Sleep programs - The program All Things to All People - SPARK - Dietitians and lactation consultants through programs like WIC - IU Health Congregational Care Network Interviews - same as above for Methodist/University Social workers focus group - same as above for Methodist/University Community health workers focus group - same as above for Methodist/University Internal survey A survey was also issued to internal healthcare providers and team members at Riley Hospital for Children at IU Health, asking them to identify the top health needs among the patients they serve. Among the 48 responses, these were the needs identified as most significant, which are not listed in any order: - Access to healthcare services - Access to mental health and substance use treatment - Maternal and infant health - Social determinants of health (especially housing, transportation to health and social services, food insecurity, and economic stability) Individuals from organizations representing different sectors and groups within the local community participated in key informant interviews, community meetings, focus groups, and survey. Participants included representatives from the following organizations: - Aspire Indiana Health - CareSource - Child Care Answers - Eastern Star Church - Eskenazi Health - Fathers and Families Center - Family and Social Services Administration - Office of Early Childhood and Out-of-School Learning - Gleaners - Goodwill of Central and Southern Indiana - Nurse Family Partnership - Grassroots Maternal and Child Health Initiative - Health Access Ascension - HealthNet Inc. - Indiana Department of Health Indiana - Diaper Bank - Indiana Family to Family - Indiana Minority Health Coalition - Indianapolis Public Schools - Indiana Perinatal Quality Improvement Collaborative (IPQIC) - Indianapolis Public Schools (IPS) - Stronger Tomorrows Program - Jane Pauley Community Health Center - Jump IN for Healthy Kids - Kids' Voice of Indiana - Managed Health Services (MHS) Indiana - Marion County Public Health Department - Martin Luther King Community Center - Miracle Place - MLK Center Indianapolis - Outreach, Inc. - Playworks - Postpartum Support International - Indiana Chapter - Reach For Youth, Inc. - Shepherd Community Center - Starfish Initiative The Indianapolis Foundation - The Milk Bank - The Mind Trust - The Villages of Indiana, Inc. - Volunteers of America Ohio and Indiana IU Health Saxony Hospital The defined community for the most recent CHNA conducted in the current tax year (i.e., 2024) is Hamilton, Hancock and Marion Counties. The hospital resides in Hamilton County. This CHNA relies on multiple data sources and community input gathered in January through June of 2024. The CHNA process was completed when the CHNA was made widely available to the public on December 19, 2024. IU Health Saxony Hospital obtained the insight and views of those who live and service Hamilton, Hancock and Marion County through community meetings, a survey sent to those who were unable to attend the community meetings, an internal survey sent to healthcare providers and other team members from the hospital and key informant interviews (including those possessing public health expertise). People and organizations representing a broad range of sectors, services and groups in the community were invited to attend. In collaboration with Ascension St. Vincent, Community Health Network, Riverview Health and the Hamilton County Health Department, two meetings (in-person and virtual) were held in May 2024 to receive input on the health needs in Hamilton County. The meetings were attended by 43 people in total. The significant community health needs taken from the 2021 CHNAs of IU Health Saxony, Ascension St. Vincent, Community Health Network and Riverview Health were presented at the beginning of each meeting. Participants were asked to share their feedback on the status of these health needs in Hamilton County, any additions to the list of health needs, thoughts regarding the root causes of the health needs and the status of COVID-19 and its impacts. The meetings concluded by asking participants to finalize the top health needs impacting the health of the community. Once this list was confirmed, the participants were asked to prioritize and select the top health needs for their community (i.e., the significant community health needs).
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Schedule H, Part V, Section B, Line 5 Facility , 4
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Facility , 4 - IU HEALTH METHODIST HOSPITAL, IU HEALTH UNIVERSITY HOSPITAL, AND RILEY HOSPITAL FOR CHILDREN (continued). Highlights of discussion during the community meeting included many, if not all, of the 2021 CHNA significant community health needs. Suggested additions to the list include tobacco and vaping, especially among youth. Additional highlights of the 2024 discussion include: - The perception that many individuals cannot afford healthcare - Navigating the healthcare system is challenging for some - Care coordination across healthcare systems needs to improve including sharing patients' health information - The challenges of older adults are great, including economic stability and its impact on providing for basic needs, fall risk and emergency calls for falls, lack of having a primary care doctor, a shortage of geriatricians to care for their unique needs, navigating different insurances and the need for more aging-in-place options, such as assisted living centers, senior living neighborhoods, and senior day centers to keep them safe - There is a significant shortage of affordable or covered (insurance) behavioral health providers who care for individuals before they reach a crisis as well as behavioral health inpatient care There are increasing mental health challenges for youth - There is no public transportation in Hamilton County; transportation is expensive and not having it may impact employment and the needs of certain populations such as older adults and people with disabilities - People seek to live and work outside of Hamilton County which causes workforce shortages, especially for jobs that pay a lower salary - Affordable housing in Hamilton County in safe and desirable areas is lacking (especially for people with lower incomes, older adults and people with disabilities); wages do not keep up with the housing expenses in the county - People prioritize which basic needs require spending money, which may mean healthcare is avoided - Food insecurity seems to be increasing - There is a lack of affordable, quality childcare options in the county, particularly for families who have children with disabilities or special needs - There is an increasing number of overdoses among all ages in Hamilton County - drugs can be bought online, and people are not always aware of their contents The Hamilton County discussion pointed out places and people who may not have enough support to stay healthy. When thinking about Hamilton County, these were the suggested changes to improve the health and well-being of the community. - A public shuttle with drivers that are bilingual - Developing more infrastructure for aging adults and ensuring more services and social opportunities are easily accessible - Emergency medical services (EMS) mobile integrated care services and home healthcare - Increase the availability of affordable, safe housing - More funding for community partners and programming - Connect all community members to affordable healthcare and ensure assistance with financial assistance programs Participants from the community meetings identified the following needs as most significant in Hamilton County, which are not listed in any order. - Access to healthcare services - Aging population and needs of older adults - Mental health - Substance use disorders - Social determinants of health (especially housing, transportation and food insecurity) Three interviews were conducted with a representative from the local public health department, city public health department and a social service agency to obtain subject-matter expertise on the health and well-being of those living in Hamilton County. The following issues were discussed as significant: - Care gaps and worsening health conditions are common due to access issues related to healthcare services, especially primary care, and not enough services are available to meet the demand in the county. Those with health insurance may not be using it as effectively as possible. Though there are great community-clinical linkages happening between specialists, healthcare providers, healthcare systems, LHDs and community based organizations, there is a need to increase comprehensive care for all in the community as well as integrate efforts to meet patients' physical, behavioral and social needs. - Identifying ways to incentivize/empower more community members to engage in a healthier lifestyle and ensure the environment better supports a healthy lifestyle (e.g., walking and biking infrastructure). - Mental health got worse after the COVID-19 pandemic. There is a need for more prevention strategies and more mental health providers and services for all ages. Navigating existing resources can be hard for some groups in the community. Insurance often does not cover services, and self-pay can be expensive. Hamilton County residents are transported to neighboring counties for services which can be burdensome for individuals and families. Substance use disorders are an issue, including access to treatment services and the affordability and access to medication-assisted treatment. Older adults are self-medicating as they age which increases the risk of overdose. There are concerns that youth with mental health illness will fall behind in education attainment. - Substance use is common among youth as well as drinking and driving. Drug and alcohol use and overdoses are a problem for the county too. - Increased vaping and tobacco use in youth and its overall impact on health as one ages is a concern. - Oral and vision care services are hard to access due to individuals not having insurance coverage or Medicaid will not pay for services. - People living in rural communities in northern Hamilton County have a hard time accessing transportation and food in their communities. - Older adults are living longer, making their future financial security uncertain. These issues seem to be more problematic for this population: aging in place; mobility and ambulatory difficulty; food insecurity; greater needs for acute care; and caregiver strain. - STI testing is hard to access in the community. The local health department needs more partners to expand those services into the community. - Many individuals do not have access to technology or the internet and have challenges using these mediums, which is where much of the current communication happens; therefore, information and resources can be missed. - Social determinants of health (SDOH) are negatively impacting the community, particularly due to the lack of affordable and safe housing, transportation (especially for people with special needs and older adults) and food insecurity. - The county must ensure it is prepared to address emerging issues such as climate change's impact on health, preparedness for disasters and the impact of technology on youth mental health. - The county should increase the use of the local health departments' (LHD) services and ensure collaborative partnerships between the LHD and community-based organizations. An interview was conducted with a representative of the local health department to obtain subject-matter expertise on the health and well-being of those living in Hancock County. The following issues were discussed as significant: - The prioritized community health needs from the 2021 CHNA are still issues in the community in addition to drug overdoses and suicide, accidental injuries due to falls among older adults, trauma and injury prevention and having access to safe, secure and affordable housing. - Primary care and mental health (including outpatient/ inpatient and medication management) services are hard to access, in addition to treatment for substance use disorders. Barriers include transportation, limited knowledge about how to find these services, the quantity of services, language and the quality of services/providers. - Some groups in the community have a higher risk for poor health outcomes. Poor health is impacted by the availability of affordable, safe and quality housing. - Long-term societal impacts of COVID-19 include a distrust in healthcare, delays in preventative services and a need for mental health services. - Suggested top needs in Hancock County include chronic disease management (e.g., obesity, diabetes, cancer and heart disease), addiction/drug overdoses, mental health/ suicide, services for older adults (e.g., medications, fall prevention, caregiving and social engagement), and trauma/injury prevention (e.g., bike helmets, Narcan, sunscreen safety, water safety, golf cart/ATV safety and gun safety). - Since the health department has received the Health First Indiana, funding they are meeting with other community partners to work on the true needs of the community and how to meet people where they are.
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Schedule H, Part V, Section B, Line 5 Facility , 5
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Facility , 5 - IU HEALTH METHODIST HOSPITAL, IU HEALTH UNIVERSITY HOSPITAL, AND RILEY HOSPITAL FOR CHILDREN (continued). In collaboration with Ascension St. Vincent (Indianapolis) and Community Health Network, two meetings were held in May 2024 to receive input on the health needs in Marion County that primarily impact adults (separate meetings were held with a focus on maternal, infant and child health). The meetings were attended by 41 people in total. The prioritized community health needs taken from the 2021 CHNAs of IU Health hospitals, Ascension St. Vincent (Indianapolis) and Community Health Network were presented at the beginning of each meeting. Participants were asked to share their feedback on the status of these health needs in Marion County, any additions to the list of health needs, thoughts regarding the root causes of the health needs and the status of COVID-19 and its impacts. The meetings concluded by asking the participants to choose the top three most pressing health needs via written feedback or an online survey. Highlights of the community meetings' discussions included many, if not all, of the 2021 CHNA significant community health needs. Most participants agreed that COVID-19 seemed less of a problem in the community now. Suggested additions to the list included: - A more specific focus on certain SDOH, including unsafe and unaffordable housing; food insecurity and food literacy; poverty and jobs without a living wage; transportation to and from healthcare services; better and more timely public transportation; violence prevention; and discrimination - Medical legal partnerships are important to help people with landlord/tenant issues, immigration/naturalization, custody/visitation and expunging criminal records - Vaccinations - The many barriers for homelessness and housing instability (i.e., substance use and mental illness) - Sexually transmitted infections and infectious disease - Wait times are impacting access to home care and other healthcare services, especially for older adults and people with disabilities - Meeting social needs is important, but equally important is addressing the underlying root causes, including policies that impact health or create health inequities - There are fewer pharmacies in the community and people are having to travel farther to get their medications - Exposure to environmental contaminants is often overlooked - Grief and trauma and their impact on health - Social isolation and its impact on mental health - Enhancements to the built environment to encourage healthy lifestyles, increase safety and support different types of travel - Health literacy - Navigating healthcare services and better care coordination - Vaping needs to be included in tobacco use - Another barrier to accessing healthcare including technology, not everyone has a smart phone, data plan or access to the internet The Marion County discussion pointed out places and people who may not have enough support to stay healthy. When thinking about Marion County, the participants thought these were the greatest assets to promote health and well-being in the community. - People and their families - Multiple healthcare systems, schools, churches and a strong faith-based community - Many social services that could be accessed if people had knowledge of them - Transportation - Philanthropy and nonprofits - Community centers - Clinics and mobile units "meeting people where they are at" - Community health workers For those unable to attend the community meetings, a separate survey was distributed to receive their input on comparable questions posed during those meetings. Twelve people responded to the survey. These findings were combined with those of the community meeting participants. This process identified the following needs as the most significant for Marion County, which are not listed in any order: - Access to healthcare services (including trustworthy, supportive, and affordable care, health education and flexibility in hours and days of service) Access to mental health and substance use treatment (including more services for all people and behavioral and healthcare coordination) - Chronic disease prevention and management (especially hypertension and diabetes and their risk factors) - Social determinants of health (especially safe and affordable housing, food access, poverty and discrimination) - Violence prevention (including addressing its many forms [e.g., intimate partner and gun-related injuries] and root causes) In collaboration with Ascension St. Vincent (Indianapolis) and Community Health Network, two meetings were held in June 2024 (one in-person and the other virtual) to receive input on the health needs in Marion County that primarily impact maternal, infant and child health. The meetings were attended by 46 people in total. These meetings followed the same format as those meetings held in May with a focus on adults. Highlights of the community meetings' discussions included many, if not all, of the 2021 CHNA significant community health needs. Suggested additions to the list of health needs included: - Access to substance use treatment for mothers and adolescents - Difficulties navigating the healthcare system and accessing services - Stigma around mental health and seeking services - Nutrition, drug use and sugar consumption education for youth - Families not completing well-child visits - Availability of healthcare appointments and bringing healthcare to mothers, youth and families (e.g., school and daycares) - Integrating healthcare into the community - Transportation to health and social services - Affordable food and medicines - Understanding trauma and its impact on health for all who interact with children and families Trusting the healthcare system and providers - Housing - Dental and vision screenings for youth - Gender affirming care for youth - The length of time between referral and visit to a physician, especially a specialty doctor Family planning services/preconception - Better sex health education, especially in schools - Violence prevention and intentionally working to improve SDOH, especially poverty, to reduce violence in the community - Increased need for community health workers embedded in the community The Marion County discussion pointed out places and people who may not have enough support to stay healthy. When thinking about Marion County, the participants thought these were the greatest assets to promote health and well-being in the community. - Schools - Faith-based organizations - The influence healthcare systems could have in changing policy and systems in the communities - More community-based organizations and healthcare systems are investing in family resource navigators - Seeing more programs invest in programs and services that support the whole family, not just the children Safe Sleep programs - The program All Things to All People - SPARK - Dietitians and lactation consultants through programs like WIC - IU Health Congregational Care Network For those unable to attend the community meetings, a separate survey was distributed to receive their input on comparable questions posed during those meetings. Eight people responded to the survey. These findings were combined with those of the community meeting participants. This process identified the following needs as most significant for Marion County, which are not listed in any order: - Access to healthcare services - Access to mental health and substance use treatment (especially more services for parents, pregnant women, after women have given birth and youth) - Maternal and infant mortality - Social determinants of health (especially safe, affordable and toxin free housing, childcare, food, transportation, and economic stability) - Violence prevention A survey was also issued to internal healthcare providers and team members at Riley Hospital for Children, asking them to identify the top health needs among the patients they serve. Among the 48 responses, these were the needs identified as most significant, which are not listed in any order: - Access to healthcare services - Access to mental health and substance use treatment - Maternal and infant health - Social determinants of health (especially housing, transportation to health and social services, food insecurity, and economic stability) - Violence prevention
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Schedule H, Part V, Section B, Line 5 Facility , 6
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Facility , 6 - IU HEALTH METHODIST HOSPITAL, IU HEALTH UNIVERSITY HOSPITAL, AND RILEY HOSPITAL FOR CHILDREN (continued). Seven interviews were conducted with representatives from the local and state public health department, an organization focused on minority health, a Federally Qualified Health Center (FQHC), a large faith-based organization, an organization focused providing service to older adults and a food bank to obtain subject matter expertise on the health and well-being of those living in Marion County. The following issues were discussed as significant: - The overall health of the community is declining due to health conditions and behaviors such as obesity, preventable diseases, substance use disorder and vaping as well as a lack of transportation to health and social services, no access to healthy foods, limited access to safe and affordable housing and limited access to healthcare and mental health services. Seeing generations of families with obesity and childhood obesity is creating a generation of young adults with Type II Diabetes. - People of all ages are less likely to receive the information, life skills and resources needed to build healthy habits, and their environments do not support healthy behaviors. - Poor life expectancy and quality of life. - Not enough is being done to ensure optimal health for all community members. A better practice of disaggregating data and connecting it to factors that influence health is needed. There is a need to keep looking at the data to identify the prevalence of disease and risk factors and mortality in certain populations. - When thinking about the state, people living in rural areas experience differences in transportation to health and emergency services; access to healthy foods; access to the internet and technology for telehealth; and a lack of healthcare and mental health providers. Certain groups face worse health outcomes than the general population. - Mental health and substance use disorders are challenges because there are not enough providers to offer services to people of all ages; accidental drug and toxification overdoses; comorbidity between each; the stigma faced by those that are ill; the intersection of SDOH and mental illness (i.e., anxiety and depression) and when untreated or poorly managed, both can impact other health outcomes. - The gaps in the healthcare workforce impact the delivery of care. More providers are needed that focus on dental health, mental health, older adults, pediatrics and women's health as well as those that "look like the populations served." - Infant mortality is the number one indicator of the health of the community. Infant and maternal health and the many factors that impact it include ability to pay for services and insurance coverage, obesity, substance use disorder, smoking, lack of access to prenatal care, literacy (including health literacy) and language barriers, and the unique needs of all pregnant women. Some communities have no prenatal, pregnancy or postpartum care for women nor any subsequent care options for their infants. - Continued collaboration is needed between hospitals, healthcare systems, FQHCs and the state and LHDs to understand the health profile of communities; share data; deliver comprehensive health prevention and promotion services; bring more flexibility in the delivery of services to better accommodate all patients and their families; implement innovative models of care; and track the impact of efforts on health outcomes. - Better collaboration (including data sharing) is needed between social services and healthcare providers to ensure a more comprehensive approach to addressing the interconnectivity between a person's physical, social and mental health. - SDOH poorly impacting people's health includes economic stability and being paid a living wage; housing costs; accessing quality food, education, childcare and jobs with healthcare benefits; and transportation to medical and other services. Some SDOH, like food insecurity, are also tied not only to poor health outcomes, but violence, absenteeism and lack of education. - Violence prevention, especially in youth and young adults. There is a need to address all forms of violence including gun violence and intimate partner violence. Need to support better gun safety in the community. - The awareness of trends and developments that may not rise to the top as "significant" but chronically plague the health of a community and need the attention of public health and healthcare including congenital syphilis, autism screenings and assessments for children, environmental health (e.g., lead poisoning prevention) and dental care. - Understanding the healthcare system and patient access points, the availability of healthcare services and insurance benefits as well as the lack of care coordination can be challenging for individuals and families.
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Schedule H, Part V, Section B, Line 5 Facility , 7
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Facility , 7 - IU HEALTH METHODIST HOSPITAL, IU HEALTH UNIVERSITY HOSPITAL, AND RILEY HOSPITAL FOR CHILDREN (continued). Individuals from organizations representing different sectors and groups within the local community participated in the community meetings, interviews and surveys. Participants included community members and representatives from the following organizations: - A Healthier Hamilton County Systems of Care - Aspire Indiana Health - Boys and Girls Club of Noblesville - Boys II Men - Breathe Easy Hamilton County - Care Patrol - CareSource - Carmel Clay Schools - Center for Interfaith Cooperation - Central Indiana Community Foundation - Cherish Center - Child Care Answers - Children's TherAplay - CHIP Indy (Coalition for Homelessness Intervention and Prevention) - Cicero Fire Department - CICOA Aging and In-Home Solutions - City of Fishers EMS - City of Indianapolis-Department of Metropolitan Development - City of Noblesville EMS - City of Westfield - Coburn Place - Consulate of Mexico in Indianapolis - Council Member (County At-Large), Hamilton County Government - Covering Kids and Families of Indiana - Damien Center - Dove Recovery House for Women - Early Learning Indiana - Eastern Star Church - Eskenazi Health - Exodus Refugee Immigration - Family and Social Services Administration - Office of Early Childhood and Out-of-School Learning - Family Development Services/Head Start Hamilton County - Family Promise of Hamilton County - Fathers and Families Center - Fay Biccard Glick Neighborhood Center - Fishers Health Department - Genesys Solutions - Gleaners - Good Samaritan Network Goodwill of Central and Southern Indiana - Nurse Family Partnership - Grassroots Maternal and Child Health Initiative - Hamilton County Community Foundation - Hamilton County Council on Alcohol and Other Drugs - Hamilton County Health Department - Hamilton County Parks and Recreation - Hamilton County Sheriff's Office - Hamilton County Veterans Corporation - Hamilton Heights - Hancock County Health Department - HAND - Health Access Ascension - Health by Design/Indiana Public Health Association - HealthNet Inc. - Heart and Soul Free Clinic - Hispanic Congregation Pastor - Hoosier Environmental Council - HOPE Family Care Center - Horizon House - Ignite Transform - Immigrant Welcome Center - Indiana Department of Health - Indiana Diaper Bank - Indiana Family to Family - Indiana Minority Health Coalition - Indiana Parkinson Foundation Indiana - Perinatal Quality Improvement Collaborative (IPQIC) - Indiana University Center for Global Health Equity - Indiana University Richard M. Fairbanks School of Public Health - Indianapolis Public Library - Indianapolis Public Schools - Indianapolis Recorder Newspaper - Indy Public Safety Foundation Inc. - IndyGo Foundation - Intend Indiana IPS - Stronger Tomorrows Program - Ivy Tech Hamilton County - Jane Pauley Community Health Center - Janus Developmental Services - John Boner Neighborhood Centers - Jump IN for Healthy Kids - Kids' Voice of Indiana - La Plaza Latino Health Organization - Madam Walker Legacy Center - Managed Health Services (MHS) Indiana - Marion County Public Health Department - Martin Luther King Community Center - Meals on Wheels of Hamilton County - Medical-Legal Partnerships of Indiana Legal Services - Miracle Place - MLK Center Indianapolis - Mount Zion Baptist Church of Indianapolis - Mt. Carmel Baptist Church - Mudsock Youth Athletics - Near North Development Corporation - Noblesville Chamber of Commerce - Noblesville Fire Department - Noblesville Schools - Outreach, Inc. - Pathway to Recovery, Inc. - Playworks - Postpartum Support International- Indiana Chapter - PrimeLife Enrichment - Purdue Extension of Marion County - Raphael Health Center, Inc. - Reach For Youth, Inc. - Regenstreif Institute, Inc. - Rehab Hospital of Indiana - Saint Monica Catholic Church - Shepherd Community Center - Shepherd's Center of Hamilton County - Starfish Initiative - Student Impact of Westfield - Suburban North Club - The Indianapolis Foundation - The Milk Bank - The Mind Trust - The O'Connor House - The Villages of Indiana, Inc. - Trinity Free Clinic - Volunteers of America Ohio and Indiana - YMCA of Greater Indianapolis/Top 10 Coalition - Youth Mentoring Initiative
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Schedule H, Part V, Section B, Line 6a Facility , 1
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Facility , 1 - Ascension St. Vincent.
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Schedule H, Part V, Section B, Line 6a Facility , 2
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Facility , 2 - Community Health Network.
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Schedule H, Part V, Section B, Line 11 Facility , 1
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Facility , 1 - IU HEALTH METHODIST HOSPITAL AND IU HEALTH UNIVERSITY HOSPITAL. IU Health Inc. includes IU Health Methodist Hospital, IU Health University Hospital, Riley Hospital for Children at IU Health, and IU Health Saxony Hospital. The first three hospitals make up the Academic Health Center (AHC). In April 2025, IU Health's board of directors approved implementation strategies for these hospitals to respond to the needs identified in their 2024 CHNAs. IU Health Methodist and University Hospitals will address these community health needs in 2025-2027: * Access to healthcare services * Behavioral health (mental health and substance use) * Chronic disease prevention and management * Smoking, vaping and tobacco use * Social determinants of health The 2024 CHNAs identified several community health needs not directly addressed in the current 2025-2027 implementation strategies. However, existing programs at IU Health Methodist and University Hospitals still impact these areas. The hospitals will continue partnering with community organizations to explore and apply best practices to meet these needs. * Aging population and needs of older adults * Maternal and infant health and child well-being Riley Hospital for Children at IU will address these community health needs in 2025-2027: * Access to healthcare services * Behavioral health (mental health and substance use) * Maternal and infant health and child well-being * Social determinants of health The 2024 CHNAs identified several community health needs not directly addressed in the current 2025-2027 implementation strategies. However, existing programs at Riley Hospital for Children at IU still impact these areas. The hospitals will continue partnering with community organizations to explore and apply best practices to meet these needs. * Chronic disease prevention and management * Smoking, vaping and tobacco use IU Health Saxony Hospital will address these community health needs in 2025-2027: * Access to healthcare services * Aging population and needs of older adults * Behavioral health (mental health and substance use) * Chronic disease prevention and management * Maternal and infant health and child well-being * Smoking, vaping and tobacco use * Social determinants of health IU Health Saxony Hospital will address all the community health needs identified in the 2024 community health needs assessment. In 2024, IU Health Methodist Hospital, IU Health University Hospital, Riley Hospital for Children at IU Health, and IU Health Saxony Hospital addressed needs identified in the 2021CHNA using the 2022-2024 implementation strategy plan adopted in April 2022. IU Health Methodist Hospital and IU Health University Hospital - Significant Needs Hospital Addressed Below was the progress of the hospitals' implementation strategy by significant need and its respective initiative(s). The hospitals addressed the following significant needs between 2022 and 2024: access to healthcare services; behavioral health; chronic disease and chronic disease management; smoking, tobacco use and exposure to secondhand smoke; and social determinants of health. Access to Healthcare Services * Provided vaccine clinics in under-resourced communities. In 2024, IU Health's Community Outreach and Engagement (COE) department participated in 319 community events, which included activations at local barbershops, churches, food pantries and other community organizations. Through those events, the team administered 2,150 screenings for social needs, more than 2,700 blood pressure screenings, nearly 300 cholesterol screenings, 124 flu vaccines and 104 COVID-19 vaccines. IU Health continued to work with community-based organizations to increase the availability of screenings and vaccines to community members who are lacking healthcare resources and at greater risk of experiencing poorer health outcomes. * Supported community members accessing healthcare services regardless of their ability to pay. IU Health Methodist and University hospitals provide financial assistance to patients each year that includes discounts, full charity, and personal hardship reductions. IU Health Patient Financial Counselors are certified Indiana Navigators that can assist patients and families with information and help with applications for various health coverage programs. In 2024, the counselors served 395 people at IU Health University Hospital and 1,252 people at IU Health Methodist Hospital. * Supported community-based organizations that help community members with lower incomes access healthcare services. In 2024, the community benefit grant program provided funding to Gennesaret Free Clinic to provide access to healthcare services. Additional funding went to The Links, Inc., First Baptist Church, New Direction Church, Keeping Pace, Indianapolis Urban League, Free Press Indiana and the Indianapolis Recorder to provide health education to community members in Marion County. These organizations provide support to children or adults who are lacking healthcare resources. Behavioral Health * Further developed and implemented Behavioral Health services into varied clinical settings. Virtual Integrated Behavioral Health (VIBH) expanded behavioral health access to patients and providers across the state. VIBH provided urgent psychiatric assessment for patients experiencing behavioral health crises, such as suicidal ideation, homicidal ideation, psychosis, and substance abuse disorders. A team of behavioral health professionals provided consultation through iPad carts located in emergency departments, urgent care, and ambulatory care locations. VIBH also provided brief behavioral health therapy and consultation for medication management to primary care patients aged 18 and older experiencing depression, anxiety, and other mood disorders. A team of behavioral health professionals provided problem solving treatment, cognitive behavioral therapy, and other evidence-based interventions. In 2024, there were over 10,000 visits, of which 888 visits included patients seeking care at IU Health Methodist and Riley emergency departments and IU Health physicians' ambulatory practices. The Virtual Peer Recovery Coach program was discontinued in February 2023 as IU Health continues to assess and evolve its behavioral health services based on the needs of patients and the communities it serves. Since 2018, this program had served 15 IU Health and two non-IU Health emergency department patients who struggled with substance use disorder through support to aid in recovery. IU Health continues to serve patients with a need for this service through the Virtual Behavioral Health team. * Supported community-based organizations that help community members access behavioral health services. In 2024, the community benefit grant program awarded funding to community-based organizations, including Reach for Youth, Coburn Place, Indiana Youth Group, Mackida Loveal & Trip, 100 Black Men, Light of the World, and Christian Theological Seminary Counseling Center to provide behavioral health services to community members in Marion County. These organizations provide services to children or adults who are lacking behavioral health resources. Chronic Disease and Chronic Disease Management * Planned and implemented cardiovascular health initiative that focuses on reducing hypertension. The Indiana Health Excellence, Access, outreach, and Treatment (iHEART) collaborative screening initiative has assessed 1,620 patrons for blood pressure within the iHEART program, totaling 4,054 screenings overall since its launch in 2023. In addition, 1,563 individuals from the iHEART ZIP codes were screened for SDOH, with a total of 4,478 screenings completed by December 2024. In December 2024, a total of 1,462 individuals enrolled in the CHECK-IT home blood pressure, monitoring activity across eight IU Health primary care practices with an average decrease of 6.4 mmHg in systolic blood pressure and 4mmHg in diastolic blood pressure. A certain percentage of CHECK-IT enrollees are from iHEART ZIP codes. Also, 1,177 blood pressure screenings were conducted at barbershop settings, with about 73% of patrons identified as at risk (with readings above 130/80 mmHg). Of those at risk, 43% were unaware of their blood pressure risk prior to the screening. Patrons with return visits and screenings at the barbershop did see a reduction in their blood pressure.
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Schedule H, Part V, Section B, Line 11 Facility , 2
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Facility , 2 - IU HEALTH METHODIST HOSPITAL AND IU HEALTH UNIVERSITY HOSPITAL (CONTINUED). Smoking, Tobacco Use and Exposure to Secondhand Smoke * Further implemented the Centralized Tobacco Treatment Program (CTTP) (provided patients access to evidence-based tobacco treatment). The CTTP program is free to IU Health Primary Care patients. Once a patient's level of care is assessed, they are provided with evidence-based tobacco cessation treatment with a trained Tobacco Treatment Specialist (TTSs). Patients had access to Ex, a new digital cessation app, and support from an Advance Practice Provider (APP) who evaluated and prescribed medication assisted therapy (MAT) for nicotine replacement. Education and support were provided to primary care practices which helped to expand services. Cross-functional teams worked together, including the West Central Region TTSs for case conferencing and training. One focus in 2024 was on improving access and patient experience with medication management. CTTP improved patient tobacco treatment medication support by integrating systems and processes with a dedicated APP resource. They improved documentation to accurately report MAT, demonstrating 73% of patients used NRT/medication to quit. 362 medication management sessions were scheduled compared to 263 in 2023. 75% of patients completed their appointment with the APP. In 2024, the team was trained to complete prior authorizations. The team focused on care continuation, care coordination (TTS/APP), scheduled patient follow-up appointments, and monitored adherence or complications. A focus on improving patient experience resulted in strong and consistent quit rates of 37% of active patients (increased from 33% in July 2024) and harm reduction (patients who reduced use of tobacco) of 61% (July 2022-December 2024). This was an increase from 56% in July. The team received frequent testimonials of lives changed and gratitude for a supportive, compassionate partner. There were 73 patients connected to Ex for additional nicotine cessation support. In 2024, CTTP received 1,767 referrals which is an all-time high for the program, scheduled 47% of them and completed at least one session with 67% of those scheduled. Additionally, 70% of patients seen completed two or more sessions. Over the program's life, CTTP has received 3,921 patient referrals (this information cannot be separated by hospital or region at this time). * Supported community-based organizations that help community members quit smoking. In 2024, the community benefit grant program provided funding to the IU Health Simon Cancer Center to support the Rethink Tobacco Indiana initiative including training for Tobacco Treatment Specialists (TTS). * Monitored state tobacco related policies. The IU Health Office of Government and External Affairs monitored state tobacco related policies introduced in the 2024 session of the Indiana General Assembly though significant progress was not made with legislation. Social Determinants of Health * Implemented Medical-Legal Partnership (MLP) (collaborative intervention between hospital and legal aid professionals to assist patients and their families). In 2024, IU medical social workers identified patients' needs and legal issues to make referrals to the MLP. A total of 96 referrals, 66 intakes were completed, and 52 cases closed. A total 2,002 hours were dedicated to the MLP. Guardianship and public benefits were top legal issues, and other issues included housing, divorce/legal separation/annulment, domestic violence and advance directives. IU Health also participated in a free legal clinic. Multiple IU Health staff participated in the planning and training of two events in Indianapolis and one event in Bloomington. Staff dedicated 136 hours to assisting over 10 people. * Launched the Mosaic Center for Work, Life and Learning as part of the Health District Initiative. The Mosaic Center for Work, Life + Learning engaged more than 563 individuals in a wide range of programs and services including integrated coaching, the IU Health High School Fellowship and Medical Assistant Certification Programs, and a series of workshops/webinars on topics related to workforce readiness and financial stability. The Center enrolled 68 individuals in our full suite of services, helping members to achieve 45 job placements. An additional 56 accessed barrier-buster funds, including three new homeowners. The team designed and launched a new certification program for Registration Specialists where they become Certified Medical Administrative Assistants upon successful completion, cultivating a new pipeline of qualified individuals entering the workforce. Over the past period, we continued to strengthen internal partnerships across the IU Health system. Connection and collaboration were focused on the Real Estate, Design and Construction division of IU Health as we continued plans and preparations for the new physical space in the Indy Health District. * Hosted the Crispus Attucks Career Development Program as part of the Health District Initiative. The IU Health High School Fellowship (previously the Crispus Attucks Career Development Program), a program of the Mosaic Center, concluded the year with ninety-six (96) high school fellows from Crispus Attucks High School continuing to progress through the program curriculum and experiences. In 2024, the program welcomed 35 new freshmen and graduated its first cohort of 17 students. Graduated fellows earned MA certifications in the spring and have transitioned to full-time employment, enrollment, or enlistment. Forty-six (46) students participated in internships during the summer and 19 seniors received CNA certifications. * Supported affordable housing initiatives as part of the Health District Initiative. IU Health invested staff time (through education, advocacy, and strategic partnerships) and financial resources in organizational support to the Indy Health District, Inc. (IHD). The IHD is designed to steward the overall mission and vision of the district - including the strategic investments aimed at addressing the life expectancy discrepancy of district residents, including housing. * Supported community-based organizations helping community members who are food insecure. In 2024, the community benefit grant program awarded funding to community-based organizations including Brightwood Community Center, Gleaners, The Emerging Pearls Foundation, and Marion County Public Health Department, to provide food to individuals and families. All these organizations provide services to children or adults who are experiencing food insecurity. * Screened and connected patients to resources that address social needs. The patient risk assessment tool, Protocol for Responding to and Assessing Patients' Assets, Risks, and Experiences (PRAPARE), is now in 70 primary care practices across the state (eight (8) of which are in Marion County). PRAPARE targets 18+ year old Medicaid, dual-eligible Medicare/Medicaid, and uninsured IU Health patients. IU Health is committed to prioritizing social needs screening in both the inpatient and the outpatient spaces. The PRAPARE screener helps IU Health team members identify patients' social needs, at which point the patients are oftentimes connected to the IU Health's iuhealth/findhelp.com platform. To date in 2024, there have been over 1,200 patient/community users in Marion County who completed 3,448 searches for resources. Also, over 2,400 IU Health team member users in Marion County completed almost 18,809 searches. The top needs researched on IU Health's iuhealth/findhelp.com by all searchers were food pantry, help pay for utilities, help pay for housing, help find housing, and food delivery. * Launched Integrated Social Work Initiative in IU Health clinical settings. Virtual Integrated Social Work (VISW) assists providers and patients with urgent complex situations such as abuse and neglect concerns, domestic violence, housing insecurity, and social barriers to care. This team of licensed social workers and coordinators is skilled in assessing and identifying social determinants of health (SDOH), providing resources, and making recommendations unique to the patient and their circumstances. ISW provides urgent medical social work services through an iPad cart to all primary care and pediatric primary care practices throughout the system. The SDOH screener PRAPARE is live in 73 primary care practices. ISW Social Determinants of Health Coordinators provides resources and support to patients with urgent needs identified in the screener. There was a total of 7,715 referrals in 2024. Of those referrals, 5,405 referrals made to ISW included patients seen at IU Health Methodist and IU Health University Hospitals.
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Schedule H, Part V, Section B, Line 11 Facility , 3
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Facility , 3 - IU HEALTH METHODIST HOSPITAL AND IU HEALTH UNIVERSITY HOSPITAL (CONTINUED). * Further implemented the Congregation Care Network (CCN) (a program that connected patients to a congregation and community volunteers to provide companionship and other resources). In 2024, CCN expanded across all the IU Health regions: East, South, West, and Metro. CCN trained 160 new connectors in companionship from our participating congregations in 2024. These connectors provide needed companionship and a listening ear to socially isolated and lonely patients. In 2024, the program expanded congregations to 40 congregations across the IU Health service area. In 2024, the program enrolled 388 patients in CCN. This included 182 patients from the metro region, 97 patients from the east region, 37 patients from the west region, and 72 patients from the south region. Of the patients who completed CCN, 89% reported an increased social connection after completing CCN. * Advanced community collaborations and interventions with support from the IU Health Foundation Community Impact Investment Fund (CII). Information about the 2024 CII funding opportunity was widely shared in Marion County; multiple project and partnership ideas were reviewed that would impact Marion County. The following community partners received funding in 2024 to impact Marion County: Edna Martin Christian Center, Englewood Community Development Corporation, Indy Public Safety Foundation, Peace Learning Center, and Phalen Learning Center. The awards focused on social integration and community engagement, neighborhoods safety, and improving support systems in the community. * Collaborated with community-based organizations to complete employee volunteer service projects that addressed CHNA-defined health priorities. With 463 volunteers and 32 unique projects to choose from, team members tracked around 1,300 hours and worked with eight community organizations in Central Indiana. The projects focused on priority community health needs, including social determinants of health (e.g., food insecurity and healthy eating), access to healthcare services, and behavioral health. IU Health Methodist Hospital and IU Health University Hospital - Significant Needs Not Addressed IU Health Methodist Hospital and IU Health University Hospital did not address the following significant needs between 2022 and 2024: health education and navigation and maternal and maternal and infant health and child well-being. Health Education and Navigation. Health education and navigation refers to services and resources that are available in the community, but people do not know how to get connected to them (e.g., how to obtain health insurance, understanding insurance benefits, navigating the healthcare system, language barriers and health literacy). IU Health Methodist Hospital perceived this health need as addressed under many initiatives in Access to Healthcare Services. IU Health Methodist Hospital would monitor this need to see if there are changes or opportunities in the future to address it further. Maternal and Infant Health and Child Well-being. IU Health Methodist Hospital is located in downtown Indianapolis and is part of the downtown IU Health campus that also includes IU Health University Hospital and Riley Hospital for Children at IU Health. The latter hospital opened the Riley Hospital for Children Maternity Tower in November 2021. The new facility centralizes all maternity and newborn health services offered at the three downtown hospitals. Therefore, this particular health need has been addressed exclusively by Riley Hospital for Children at IU Health.
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Schedule H, Part V, Section B, Line 11 Facility , 4
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Facility , 4 - RILEY HOSPITAL FOR CHILDREN AT IU HEALTH. Riley Hospital for Children at IU Health - Needs Addressed Below is a summary of the hospital's 2022-2024 implementation strategy by significance and its respective initiative(s). Riley Hospital for Children at IU Health has addressed the following significant needs between 2022 and 2024: Access to Healthcare Services; Behavioral Health; Chronic Disease and Chronic Disease Management; Maternal and Infant Health and Child Well-being; Smoking, Tobacco Use and Exposure to Secondhand Smoke; and Social Determinants of Health. Access to Healthcare Services * Provided vaccine clinics in relevant communities lacking access. In 2024, Riley Children's Health hosted three vaccine clinics at the Children's Museum of Indianapolis administering COVID-19 and influenza vaccines. A total of 231 vaccines were provided to community members. In 2024, IU Health's Community Outreach and Engagement (COE) department participated in 319 community events, which included activations at local barbershops, churches, food pantries and other community organizations. Through those events, the team administered 2,150 screenings for social needs, more than 2,700 blood pressure screenings, nearly 300 cholesterol screenings, 124 flu vaccines and 104 COVID-19 vaccines. * Supported community members accessing healthcare services regardless of their ability to pay. The hospital provides financial assistance to patients each year that includes discounts, full charity, and personal hardship reductions. IU Health Patient Financial Counselors are certified Indiana Navigators. They assisted patients and families with information and helped them with applications for various health coverage programs. In 2024, the counselors served 1,141 people at Riley Hospital for Children. * Supported community-based organizations that help children and families with lower incomes access healthcare services. In 2024, the community benefit grant program provided funding to Gennesaret Free Clinic to provide access to healthcare services. Additional funding went to The Links, Inc., First Baptist Church, New Direction Church, Keeping Pace, Indianapolis Urban League, Free Press Indiana and the Indianapolis Recorder to provide health education to community members in Marion County. These organizations provided support to children or adults who are lacking healthcare resources. Behavioral Health * Further developed and implemented Behavioral Health services into varied clinical settings. Riley Children's Health, in collaboration with The Indiana Mental Health Roundtable, hosted The Indiana Mental Health Roundtable Summit in June 2024, with over 450 legislators, community and business leaders, educators and youth workers in attendance. The summit focused on youth mental health and the crisis impacting Indiana's youth. Riley Hospital for Children at IU Health and IU Health leadership presented to the Indiana Behavioral Health Commission on children's behavioral health reimbursement model funding gaps. Leadership has supported the importance of the "Playbook for Enhancing Indiana's Mental and Behavioral Health Workforce enhancing the behavioral health workforce. Internally, to recognize Mental Health Awareness month, the behavioral health team hosted 43 multiple days in the Riley lobby where caregivers were able to identify why mental health matters to them. Riley Hospital for Children at IU Health continued to enhance its inpatient unit to support the ability to take more acute youth. Virtual Integrated Behavioral Health (VIBH) expanded behavioral health access to patients and providers across the state. VIBH provided urgent psychiatric assessment for patients experiencing behavioral health crises, such as suicidal ideation, homicidal ideation, psychosis, and substance abuse disorders. A team of behavioral health professionals provided consultation through iPad carts located in emergency departments, urgent care, and ambulatory care locations. VIBH also provided brief behavioral health therapy and consultation for medication management to primary care patients aged 18 and older experiencing depression, anxiety, and other mood disorders. A team of behavioral health professionals provided problem solving treatment, cognitive behavioral therapy, and other evidence-based interventions. In 2024, there were over 10,000 visits, of which 888 visits included patients seeking care at IU Health Methodist and Riley emergency departments and IU Health physician's ambulatory clinics. Chronic Disease and Chronic Disease Management * Continued to support Jump IN for Healthy Kids (a community wide, multi-sector effort to give children and families opportunities to make healthy choices). In 2024, the organization did not receive a community benefit grant because funding was allocated to other outreach initiatives and CHNA priorities. Maternal and Infant Health and Child Well-being * Contributed leadership and expertise to maternal, child and fetal mortality review committees in Marion County and the state. In 2024, there were team members who participated in the Indianapolis Health Babies Fetal Infant Mortality Review Program. In 2024, about seven team members participated in Indiana's Perinatal Quality Improvement Collaborative's task forces and subcommittees, which met a total of 57 times in 2024. Some team members participated in multiple task forces. * Continued and expanded home-monitoring program for pediatric patients and families. In 2024, the Riley pediatric cardiology home monitoring program for high-risk infants monitored between 18 to 24 patients at any given time. Quality improvement is always an element of the program to improve quality of life for patients and their families. The program used Riley Children's Foundation funds to provide families with Walmart gift cards before discharge as well as a complementary diaper backpack. * Implemented We Care Plus (a program that connected women and new mothers to resources to address social needs and maternal health). Since the launch in August 2021, 1,018 patients have enrolled in the WeCare program and benefited from education, resources, emotional support, and improved health outcomes. The most frequently distributed supplies included diapers, clothing (for mom and baby), and formula. By the end of 2024, 526 babies were born to women who enrolled pregnant. Since WeCare launched in August 2021, patients have reported decreased tobacco use, improved mental health, and higher rates of breastfeeding at discharge. * Implemented Cradle Indy (collaborative effort between partners working across sectors to reduce infant mortality). Cradle Indy is an initiative focused on reducing the infant mortality rate by helping Marion County babies reach their first birthdays. It is dedicated to empowering parents and honoring those with lived experiences of infant mortality. Cradle Indy has developed a strategy to help Indianapolis have the healthiest moms, babies, and communities. In 2024, time was spent working on the operationalization of the strategy, identifying future leadership for the initiative, and engaging partners in the community. Funding from the office of Congressman Andre Carson was distributed as grants to HealthNet, Jane Pauley Community Health Center, Shepherd Community Center, and Fathers and Families as part of the Cradle Indy initiative. * Maintained Level IV in the Indiana Department of Health Indiana Perinatal Levels of Care Program. The Indiana Department of Health certified Riley Hospital for Children at OB Level IV and Neo IV. In 2024, Riley provided on-site visits to each affiliate hospital, four webinars offering continuing education credits, two Spinning Babies workshops at no cost to affiliate hospitals, outreach simulation offered to affiliate hospitals at no cost, free courses, sponsored several events, presented multiple case studies, and participated in an Indiana Department of Health validation study and other support services as necessary to 13 affiliate delivering hospitals. Over 650 hours of outreach/simulation education was provided to 2,208 learners in multiple hospitals. * Maintained the Pediatric Community Outreach Mobile Education (PCOME) team and enhanced its efforts to support community hospitals' emergency readiness to treat ill and injured children. This iteration aimed to improve the quality of pediatric acute care provided in a simulated setting and shared guidelines and resources with these hospitals. About 210 providers were included in this iteration. The goal of expanding the sites to a total of 20 sites was not accomplished given the lack of funding or a mechanism to sustain this work and expand it further.
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Schedule H, Part V, Section B, Line 11 Facility , 5
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Facility , 5 - RILEY HOSPITAL FOR CHILDREN AT IU HEALTH (CONTINUED). Smoking, Tobacco Use and Exposure to Secondhand Smoke * Further implemented the Centralized Tobacco Treatment Program (CTTP) (provided patients access to evidence-based tobacco treatment). The CTTP program is free to IU Health Primary Care patients. Once a patient's level of care is assessed, they are provided with evidence-based tobacco cessation treatment with a trained Tobacco Treatment Specialist (TTSs). Patients had access to Ex, a new digital cessation app, and support from an Advance Practice Provider (APP) who evaluated and prescribed medication assisted therapy (MAT) for nicotine replacement. Education and support were provided to primary care practices which helped to expand services. Cross-functional teams worked together, including the West Central Region TTSs for case conferencing and training. One focus in 2024 was on improving access and patient experience with medication management. CTTP improved patient tobacco treatment medication support by integrating systems and processes with a dedicated APP resource. They improved documentation to accurately report MAT, demonstrating 73% of patients used NRT/medication to quit. 362 medication management sessions were scheduled compared to 263 in 2023. 75% of patients completed their appointment with the APP. In 2024, the team was trained to complete prior authorizations. The team focused on care continuation, care coordination (TTS/APP), scheduled patient follow-up appointments, and monitored adherence or complications. A focus on improving patient experience resulted in strong and consistent quit rates of 37% of active patients (increased from 33% in July 2024) and harm reduction (patients who reduced use of tobacco) of 61% (July 2022-December 2024). This is an increase from 56% in July. The team received frequent testimonials of lives changed and gratitude for a supportive, compassionate partner. There were 73 patients connected to Ex for additional nicotine cessation support. In 2024, CTTP received 1,767 referrals which is an all-time high for the program, scheduled 47% of them and completed at least one session with 67% of those scheduled. Additionally, 70% of patients seen completed two or more sessions. Over the program's life, CTTP has received 3,921 patient referrals (this information cannot be separated by hospital or region at this time). * Supported community-based organizations that help youth quit smoking. In 2024, the community benefit grant program provided funding to the IU Health Simon Cancer Center to support the Rethink Tobacco Indiana initiative including training for Tobacco Treatment Specialists (TTS) who have previously represented community-based organizations serving children and their families. Social Determinants of Health * Implemented Medical-Legal Partnership (MLP) (collaborative intervention between hospital and legal aid professionals to assist patients and their families). The MLP received referrals from IU MLP IU-Riley. The MLP completed intake interviews and opened new cases. Of the cases that were worked on in 2024, the case types included: public housing; social security disability; private landlord/tenant; Supplemental Security Income; unemployment compensation; child support; minor guardianship; family; and public benefits. In 2024, multiple cases were closed. * Maintained the Medical Physician Engineers, Scientists, and Clinicians Preparatory program (MPESC-Prep). This program seeks to increase the physician-scientist workforce by recruiting high school and college students into STEM opportunities for professional development and mentorship with the end goal of preparing future physician-scientists, physician-engineers, biomedical researchers and clinical care providers. High school students are selected from public schools in the greater Indianapolis area. Undergraduate students are selected from three partner colleges/universities. Many students are placed with faculty mentors in laboratories, primarily at the Herman B Wells Center for Pediatric Research. The center brings new discoveries of care to patients and families at Riley. * Supported community-based organizations, including the on-site Riley Food Pantry, to help patients and other community members who are food insecure. The Riley Food Pantry was discontinued as other means were explored to offer food to patients and families. In 2024, the community benefit grant program awarded funding to community-based organizations including Ivy Endowment, The Milk Bank, and Gleaners to provide food to individuals and families. * Launched Integrated Social Work Initiative in IU Health clinical settings. Virtual Integrated Social Work (VISW) assisted providers and patients with urgent complex situations such as abuse and neglect concerns, domestic violence, housing insecurity, and social barriers to care. This team of licensed social workers and coordinators is skilled in assessing and identifying social determinants of health (SDOH), providing resources, and making recommendations unique to the patient and their circumstances. ISW provides urgent medical social work services through an iPad cart to all primary care and pediatric primary care practices throughout the system. The SDOH screener PRAPARE is live in 73 primary care practices. ISW Social Determinants of Health Coordinators provides resources and support to patients with urgent needs identified in the screener. There was a total of 7,715 referrals in 2024. Of those referrals, 5,405 referrals made to ISW included patients seen at Riley Children's Health and Riley primary care practices. * Advanced community collaborations and interventions with support from the IU Health Foundation Community Impact Investment Fund (CII). Information about the 2024 CII funding opportunity was widely shared in Marion County; multiple project and partnership ideas were reviewed that would impact Marion County. The following community partners received funding in 2024 to impact Marion County: Edna Martin Christian Center, Englewood Community Development Corporation, Indy Public Safety Foundation, Peace Learning Center, and Phalen Learning Center. The awards focused on social integration and community engagement, neighborhoods safety, and improving support systems in the community. The Peace Learning Center's project has a specific focus on diverting youth away from the juvenile justice system. * Collaborated with community-based organizations to complete employee volunteer service projects that address CHNA-defined health priorities. With 463 volunteers and 32 unique projects to choose from, team members tracked around 1,300 hours and worked with eight community organizations in Central Indiana. The projects focused on priority community health needs including social determinants of health (including food insecurity and healthy eating), access to healthcare services, and behavioral health. Riley Hospital for Children at IU Health - Needs Not Addressed Riley Hospital for Children at IU Health did not address the significant need, Health Education and Navigation. Health education and navigation refers to services and resources that are available in the community, but people do not know how to connect to them (e.g., how to obtain health insurance, understanding insurance benefits, navigating the healthcare system, language barriers and health literacy). Riley Hospital for Children at IU Health perceives this health need as addressed under many initiatives in Access to Healthcare Services. Riley Hospital for Children at IU Health would monitor this need to see if there are changes or opportunities in the future to address it further.
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Schedule H, Part V, Section B, Line 11 Facility , 6
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Facility , 6 - IU HEALTH SAXONY HOSPITAL. IU Health Saxony Hospital - Needs Addressed Below is a summary of the hospital's 2022-2024 implementation strategy by significant need and its respective initiative(s). IU Health Saxony Hospital addressed the following significant needs between 2022 and 2024: Access to Healthcare Services; Aging Population and Needs of Seniors; Behavioral Health; Chronic Disease and Chronic Disease Management; Smoking, Tobacco Use and Exposure to Secondhand Smoke; and Social Determinants of Health. Access to Healthcare Services * Supported the Trinity Free Clinic (free medical clinic that provided healthcare services to uninsured and low-income individuals in the community). - In 2024, IU Health Saxony Hospital provided a grant to Trinity Free Clinic to support their Bridging the Gap Program that trains individuals to obtain meaningful careers in healthcare. The funding was used to purchase materials necessary for the program, including EKG simulators, blood pressure training arms, classroom technology, laptop carts, stethoscopes and student workstations. Over 40 individuals were projected to complete the training and will simultaneously assist with the 10,000 patient visits that Trinity Free Clinic encounters each year. * Supported Heart & Soul Clinic's operations (free medical clinic provided healthcare services to uninsured and low-income individuals in the community). - IU Health Saxony Hospital provided a grant to support Heart & Soul Clinic's language barrier reduction program to improve communication and accessibility for patients with limited English proficiency. The funding was used to retain bilingual staff members, fund Language Line software and implement Lexmark Translation Services. As a result, 565 patients received language services in 2024. * Supported community members accessing healthcare services regardless of their ability to pay. - IU Health Saxony Hospital provided financial assistance to patients each year that includes discounts, full charity and personal hardship reductions. IU Health Patient Financial Counselors are certified Indiana Navigators. They can assist patients and families with information and help them with applications for various health coverage programs. In 2024, the financial counselors had 37 encounters with community members at IU Health Saxony Hospital. * Provided vaccine clinics in the community. - In 2024, IU Health Saxony Hospital community outreach and clinical staff hosted six flu vaccine clinics in Hamilton County, resulting in over 250 vaccines. Aging Population and Needs of Seniors Supported the Shepherd's Center of Hamilton County's (SCHC) geriatric counseling program (offered virtual, outpatient and home-based therapy to improve mental well-being among seniors). - In 2024, IU Health Saxony Hospital provided funding to expand the number of counseling sessions offered by 30 percent, which equates to 250 additional free sessions for seniors and older adults. Additionally, IU Health Saxony Hospital team members assembled 100 care packages that were donated to SCHC's program clients during their holiday assistance deliveries, and provided blood pressure screenings, as well as health education, at SCHC's Together Today gatherings. Offered programming at the PrimeLife Enrichment (PLE) senior center. - IU Health clinicians and health professionals led four presentations at PLE to increase health knowledge among seniors and older adults. Presentation topics included heart health, geriatrics, hypertension, stroke and gastroenterology. 100 percent of attendees who completed post-program surveys reported an increase in knowledge after the presentations. In addition, a blood pressure screening event and a flu vaccine clinic were hosted at PLE, resulting in 61 vaccinations and four individuals screened for hypertension. IU Health Saxony Hospital also provided a grant to expand PLE's transportation program for seniors who cannot drive, which increased the number of rides given to an average of 1,300 rides per month in 2024. Behavioral Health Supported Indiana Center for prevention of Youth Abuse and Suicide (ICPYAS). - IU Health Saxony Hospital did not provide support to ICPYAS in 2024. The partnership was transferred to a different IU Health hospital, which has a community definition that is more aligned with ICPYAS' target population. Supported Hamilton County organizations that provided services for residents who are victims of crime, abuse, and trauma or experience general behavioral health challenges. -In 2024, IU Health Saxony Hospital supported A Healthier Hamilton County: Systems of Care, which is a partnership of local health agencies that implement strategies to improve the health and wellbeing of Hamilton County residents, with a focus on behavioral health. IU Health Saxony Hospital staff participated in the group's monthly consortium meetings to discuss behavioral health concerns in the county and devise solutions. Support was also provided for A Healthier Hamilton County's community event, including a teen and youth event that educated challenged adolescents about how to prepare for their future and careers. Further implemented the Virtual Care Peer Recovery Coaching Program (provided patients who have substance use concerns with virtual behavioral health services). The Virtual Peer Recovery Coach program was discontinued in February 2023 as IU Health continued to assess and evolve its behavioral health services based on the needs of patients and the communities it serves. Since 2018, this program had served 15 IU Health and two non-IU Health emergency department patients who struggled with substance use disorder through support to aid in recovery. IU Health continues to serve patients with a need for this service through the Virtual Behavioral Health team. Further implemented the emergency department (ED) virtual care program (provided patients virtual access to behavioral health services). Virtual Integrated Behavioral Health (VIBH) expanded behavioral health access to patients and providers across the state. VIBH provided urgent psychiatric assessment for patients experiencing behavioral health crises, such as suicidal ideation, homicidal ideation, psychosis, and substance abuse disorders. A team of behavioral health professionals provided consultation through iPad carts located in emergency departments, urgent care, and ambulatory care locations. VIBH also provided brief behavioral health therapy and consultation for medication management to primary care patients aged 18 and older experiencing depression, anxiety, and other mood disorders. A team of behavioral health professionals provided problem solving treatment, cognitive behavioral therapy, and other evidence-based interventions. In 2024, there were over 10,000 visits, of which 161 visits included patients seeking care at the hospital.
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Schedule H, Part V, Section B, Line 11 Facility , 7
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Facility , 7 - IU HEALTH SAXONY HOSPITAL (CONTINUED). Chronic Disease and Chronic Disease Management Implemented Fresh & Fit (a free 10-week fitness and nutrition program to improve overall physical and mental health). - In 2024, 32 Hamilton County community members completed the Fresh & Fit program free-of-cost. The participants received daily workouts and motivation, a nutrition plan, fitness equipment and an at-home blood pressure monitor to track their blood pressure measurements. Between the pre-program and post-program health screenings, 69 percent of participants reduced their blood pressure levels, and 72 percent lowered their cholesterol. A total of 202.4 pounds (average of 8 pounds per person) were lost among participants between pre-program and post-program. On post-program assessments, 100 percent of participants reported that they plan to continue implementing healthy habits after program completion by maintaining a fitness and nutrition regimen into the future. Supported Mudsock Youth Athletics (local community-based organization that provided out-of-school recreational opportunities for youth). - In 2024, IU Health Saxony Hospital provided a grant to Mudsock Youth Athletics to support their Player-in-Need program, which offers scholarships to low-income families to enroll their children in recreational sports at a free or reduced cost. In addition, IU Health Saxony Hospital staff assembled over 700 first-aid kits that were donated to Mudsock Youth Athletics' coaches to ensure safety at sporting events and practices. In 2024, IU Health Saxony Hospital provided a grant to the Indiana Women in Need Foundation's Survivor Support program, which allocates financial assistance to low-income individuals undergoing cancer treatment. As a result of the 2024 funding, 15 individuals living with breast cancer received assistance and reported that the support relieved anxiety and allowed them to remain engaged in their treatment. Smoking, Tobacco Use and Exposure to Secondhand Smoke Supported the Tobacco Free Hamilton County Alliance (TFHC). - In 2024, IU Health Saxony Hospital supported Breathe Easy Hamilton County and the Tobacco Free Hamilton County Alliance by serving on a monthly committee aimed at developing solutions to reduce smoking, vaping and tobacco use in Hamilton County. IU Health Saxony Hospital supported Breathe Easy Hamilton County events for adults and youth to educate about smoking, vaping and tobacco use and the associated harms. Further implemented the Centralized Tobacco Treatment Program (CTTP) (provided patients access to evidence-based tobacco treatment). The CTTP program is free to IU Health Primary Care patients. Once a patient's level of care is assessed, they are provided with evidence-based tobacco cessation treatment with a trained Tobacco Treatment Specialist (TTSs). Patients had access to Ex, a new digital cessation app, and support from an Advance Practice Provider (APP) who evaluated and prescribed medication assisted therapy (MAT) for nicotine replacement. Education and support were provided to primary care practices which helped to expand services. Cross-functional teams worked together, including the West Central Region TTSs for case conferencing and training. One focus in 2024 was on improving access and patient experience with medication management. CTTP improved patient tobacco treatment medication support by integrating systems and processes with a dedicated APP resource. They improved documentation to accurately report MAT, demonstrating 73% of patients used NRT/medication to quit. There were 362 medication management sessions scheduled compared to 263 in 2023. Seventy-five percent of patients completed their appointment with the APP. In 2024, the team trained to complete prior authorizations. The team focused on care continuation, care coordination (TTS/APP), scheduled patient follow-up appointments, and monitored adherence or complications. A focus on improving patient experience resulted in strong and consistent quit rates of 37% of active patients (increased from 33% in July 2024) and harm reduction (patients who reduced use of tobacco) of 61% (July 2022-December 2024). This is an increase from 56% in July. The team received frequent testimonials of lives changed and gratitude for a supportive, compassionate partner. There were 73 patients connected to Ex for additional nicotine cessation support. In 2024, CTTP received 1,767 referrals which is an all-time high for the program, scheduled 47% of them and completed at least one session with 67% of those scheduled. Additionally, 70% of patients seen completed two or more sessions. Over the program's life, CTTP has received 3,921 patient referrals (this information is not available by hospital or region currently). Social Determinants of Health Supported Aspire Indiana Health (provided primary medical and behavioral healthcare and addressed non-medical barriers to health). - In 2024, IU Health Saxony Hospital provided funding to support Aspire Indiana Health's social determinants of health barrier program that aids individuals in Hamilton County who experience challenges with non-clinical needs, such as housing and employment. Over 50 individuals received social determinants of health assistance through the program. Supported access to healthy food and basic sustenance for families who are low-income and struggling to meet basic needs. - In 2024, IU Health Saxony Hospital provided a grant to Teter Organic Farm to address the increasing need for produce for food insecure individuals in Hamilton County. The funding purchased materials to increase production and extend the growing season by implementing technology that allows for food production in extreme temperatures. As a result, over 2,500 individuals in need received fresh produce, free of cost. IU Health Saxony Hospital - Needs Not Addressed IU Health Saxony Hospital did not address the following significant needs between 2022 and 2024: health education and navigation and maternal and infant health and child well-being. Health Education and Navigation refers to services and resources that are available in the community, but people do not know how to connect to them (e.g., how to obtain health insurance, understanding insurance benefits, navigating the healthcare system, language barriers and health literacy). IU Health Saxony Hospital perceived this health need as addressed under many initiatives that fall under the significant needs that the hospital is currently addressing. IU Health Saxony Hospital would monitor this need to see if there are changes or opportunities in the future to address it further. Maternal and Infant Health and Child Well-being. IU Health Saxony Hospital does not currently have a maternity unit, which prevents the implementation of significant efforts surrounding maternal and infant health. Additionally, there is limited infrastructure to support maternal and infant health, which are services offered at different IU Health hospitalS in the same county.
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Schedule H, Part V, Section B, Line 13 Facility , 1
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Facility , 1 - INDIANA UNIVERSITY HEALTH. IN ADDITION TO FPG, IU HEALTH MAY TAKE INTO CONSIDERATION A PATIENT'S INCOME AND/OR ABILITY TO PAY IN THE CALCULATION OF A FINANCIAL ASSISTANCE AWARD.
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Schedule H, Part V, Section B, Line 13 Facility , 1
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Facility , 1 - INDIANA UNIVERSITY HEALTH. IU Health takes into consideration several other factors in determining patient eligibility for financial assistance. These factors include the following: 1. Financial Assistance due to Financial Hardship A. To be eligible for Financial Assistance due to financial Hardship under this Policy, a patient or guarantor must: a. Submit a completed Financial Assistance Application with all supporting documentation and be approved in accordance with this Policy; b. Be an Indiana Resident as defined in this Policy; and B. If Uninsured, consult with a member of IU Health's Financial Counseling department to determine if health care coverage may be obtained from a government insurance or assistance product, the Health Insurance Marketplace, or from any other source of coverage. C. Financial Assistance due to financial Hardship is only available for Qualifying Care, as defined in this Policy. D. The FPL income threshold under this section is as follows: - If one or more adults and zero dependents are in the household, the FPL Income Threshold is 200%. - If two or more adults and one or more dependents are in the household, the FPL Income Threshold is 250%. - If one adult and one or more dependents are in the household, the FPL Income Threshold is 300%. *In some instances, an adult will also qualify as a dependent. When this occurs, IU Health will treat the adult as a dependent for purposes of the FPL calculation. 2. Financial Assistance due to Personal Hardship A. In order to be eligible for Financial Assistance due to personal Hardship under this Policy, a patient or guarantor must: a. Submit a completed Financial Assistance Application with all supporting documentation and be approved in accordance with this Policy; b. Be an Indiana Resident as defined in this Policy; and c. If Uninsured, consult with a member of IU Health's Financial Counseling department to determine if health care coverage may be obtained from a government insurance or assistance product, the Health Insurance Marketplace, or from any other source of coverage. B. An Uninsured or Underinsured patient or their guarantor may be eligible for Financial Assistance if the Household's outstanding Patient Responsibility exceeds 5% of the patient's or their guarantor's annual household income. C. If approved, the Household's balance will be reduced to 5% of the patient or guarantor's annual household income. 3. Eligibility Period A. If approved for Financial Assistance by IU Health under Sections IV.E-F, the patient will be guaranteed financial assistance for treatment related to the underlying condition, for which the patient was originally screened and approved, through the remainder of the calendar year. B. As a condition of extending the ongoing Financial Assistance, the patient must comply with requests from IU Health to verify that the patient continues to meet the conditions for qualification. 4. Appeals and Assistance Granted By the Financial Assistance Committee A. The Financial Assistance Committee will review and make determinations on all requests for appeals related to Financial Assistance. If a patient or guarantor seeks to appeal a Financial Assistance Determination, a request must be submitted, along with any additional information or requested supporting documentation, if applicable. B. The Financial Assistance Committee will review requests for and may grant additional Financial Assistance, including but not limited to, the following: a. Assistance to patients who are seeking treatment that can only be provided in Indiana by IU Health or who would benefit from continued medical services from IU Health for continuity of care; b. Care approved by an IU Health Chief Medical Officer (CMO), Chief Executive Officer (CEO) or Chief Financial Off icer (CFO) of an IU Health facility or region, including medically necessary non-elective services for which no payment source can be identified; c. Care provided when it is known no payment source exists; d. Care provided, due to medical urgency, for which a payer denies payment; e. International humanitarian aid; and f. Other care identified by the Financial Assistance Committee that fulfills the IU Health Mission. C. All decisions of the Financial Assistance Committee are final. 5. Presumptive Eligibility A. A Financial Assistance Application is not required to receive Financial Assistance under this Presumptive Eligibility section. B. IU Health will deem patients or their guarantors presumptively eligible for Financial Assistance if they are found to be eligible for one of the following programs and the patient received Qualifying Care, as defined in this Policy. a. Medicaid (any state) b. Indiana Children's Special Health Care Services c. Healthy Indiana Plan d. Patients who are awarded Hospital Presumptive Eligibility (PE) e. Patients approved for the Eskenazi Health Advantage program f. A state and/or federal program that verifies the patient or guarantor's gross household income meets the FPL income threshold. C. IU Health will conduct a quarterly review of all accounts placed with a collection agency partner for at least one hundred and twenty (120) days after the account is eligible for an ECA as set forth in this Policy. If the patient or guarantor's individual scoring criteria demonstrates the patient has a low likelihood and/or propensity to pay or no credit, the patient or guarantor may be deemed presumptively eligible for Financial Assistance. a. IU Health may also periodically conduct a similar review on patient balances not placed with a collection agency, and presumptively quality patients for Financial Assistance. D. Financial Assistance may additionally be granted in the following circumstances: a. If the patient or their guarantor is found to have filed a petition for bankruptcy. b. If the patient is deceased and found to have no estate. c. If the patient is deceased and was under 21 years of age at the time of death. 6. Exhaustion of Alternate Sources of Assistance A. Patients may be required to exhaust all other state and federal healthcare coverage assistance programs prior to receiving Financial Assistance due to financial or personal Hardship under this Policy including, but not limited to, Medicaid. B. Patients who may be eligible for coverage under an applicable health insurance policy must exhaust all insurance benefits. a. This includes patients covered under their own policy and those who may be entitled to benefits from a third-party policy. b. IU Health may request patients show proof that such a claim was properly submitted to the appropriate insurance provider before awarding Financial Assistance. C. Eligible patients who receive medical care from an IU Health facility as a result of an injury proximately caused by a third party and later receive a monetary settlement or award from said third party, may receive Financial Assistance for any outstanding balance not covered by the settlement or award. D. In the event Financial Assistance has already been granted in the above circumstances, IU Health reserves the right to reverse the Financial Assistance Determination in an amount equal to the amount IU Health would be entitled to receive had no Financial Assistance been awarded. 7. Patient Assets A. There are situations where a patient or their guarantor may have significant income or assets available to pay for healthcare services such as a legal settlement. The Financial Assistance Committee may evaluate the income or assets in determining financial Hardship. B. IU Health may require a list of all property owned by the patient or guarantor and adjust a Financial Assistance Determination as a result.
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Schedule H, Part V, Section B, Line 16 Facility , 1
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Facility , 1 - INDIANA UNIVERSITY HEALTH. IU Health takes several other measures to broadly publicize its FAP within the community. These measures include the following: 1. Post this Policy, a Plain Language Summary of this Policy, and the Financial Assistance Application on its website. 2. Provide patients with a Plain Language Summary of this Policy during registration and/or discharge. 3. Post conspicuous displays in appropriate acute care settings such as emergency departments and registration areas describing the available assistance and directing eligible patients to the Financial Assistance Application. 4. Include a conspicuous written notice on all patient post-discharge billing statements notifying the patient about this Policy and the telephone number of the Customer Service Department which can assist patients with questions regarding this Policy. 5. Make available Customer Service representatives via telephone during normal business hours. 6. Mail copies of this Policy, a Plain Language Summary of this Policy, and a Financial Assistance Application to patients or their guarantor free of charge upon request. 7. Broadly communicate this Policy as a part of its general outreach efforts. 8. Educate patient-facing team members on this Policy and the process for referring patients to the program.
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