Attach to Form 990 or Form 990-EZ.
Go to
www.irs.gov/Form990 for instructions and the latest information.
| (i) Name of supported organization | (ii) EIN | (iii) Type of organization (described on lines 1- 10 above (see instructions)) | (iv) Is the organization listed in your governing document? | (v) Amount of monetary support (see instructions) | (vi) Amount of other support (see instructions) | |
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| Yes | No | |||||
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Total |
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Calendar year
(or fiscal year beginning in)
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(a) 2020 | (b) 2021 | (c) 2022 | (d) 2023 | (e) 2024 | (f) Total | |
|---|---|---|---|---|---|---|---|
| 1 | Gifts, grants, contributions, and membership fees received. (Do not include any "unusual grant.") .. | ||||||
| 2 | Tax revenues levied for the organization's benefit and either paid to or expended on its behalf .... | ||||||
| 3 | The value of services or facilities furnished by a governmental unit to the organization without charge.. | ||||||
| 4 | Total. Add lines 1 through 3 | ||||||
| 5 | The portion of total contributions by each person (other than a governmental unit or publicly supported organization) included on line 1 that exceeds 2% of the amount shown on line 11, column (f) .. | ||||||
| 6 | Public support. Subtract line 5 from line 4. | ||||||
Calendar year
(or fiscal year beginning in)
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(a) 2020 | (b) 2021 | (c) 2022 | (d) 2023 | (e) 2024 | (f) Total | |
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| 7 | Amounts from line 4.. | ||||||
| 8 | Gross income from interest, dividends, payments received on securities loans, rents, royalties and income from similar sources... | ||||||
| 9 | Net income from unrelated business activities, whether or not the business is regularly carried on.. | ||||||
| 10 | Other income. Do not include gain or loss from the sale of capital assets (Explain in Part VI.).. | ||||||
| 11 | Total support. Add lines 7 through 10 | ||||||
Calendar year (or fiscal
year beginning in) ![]() |
(a) 2020 | (b) 2021 | (c) 2022 | (d) 2023 | (e) 2024 | (f) Total | |
|---|---|---|---|---|---|---|---|
| 1 | Gifts, grants, contributions, and membership fees received. (Do not include any "unusual grants.") . | ||||||
| 2 | Gross receipts from admissions, merchandise sold or services performed, or facilities furnished in any activity that is related to the organization's tax-exempt purpose | ||||||
| 3 | Gross receipts from activities that are not an unrelated trade or business under section 513 ..... | ||||||
| 4 | Tax revenues levied for the organization's benefit and either paid to or expended on its behalf... | ||||||
| 5 | The value of services or facilities furnished by a governmental unit to the organization without charge | ||||||
| 6 | Total. Add lines 1 through 5 | ||||||
| 7a | Amounts included on lines 1, 2, and 3 received from disqualified persons | ||||||
| b | Amounts included on lines 2 and 3 received from other than disqualified persons that exceed the greater of $5,000 or 1% of the amount on line 13 for the year. | ||||||
| c | Add lines 7a and 7b.. | ||||||
| 8 | Public support. (Subtract line 7c from line 6.) | ||||||
Calendar year
(or fiscal year beginning in)
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(a) 2020 | (b) 2021 | (c) 2022 | (d) 2023 | (e) 2024 | (f) Total | |
|---|---|---|---|---|---|---|---|
| 9 | Amounts from line 6... | ||||||
| 10a | Gross income from interest, dividends, payments received on securities loans, rents, royalties and income from similar sources.. | ||||||
| b | Unrelated business taxable income (less section 511 taxes) from businesses acquired after June 30, 1975. | ||||||
| c | Add lines 10a and 10b. | ||||||
| 11 | Net income from unrelated business activities not included on line 10b, whether or not the business is regularly carried on. | ||||||
| 12 | Other income. Do not include gain or loss from the sale of capital assets (Explain in Part VI.) .. | ||||||
| 13 | Total support. (Add lines 9, 10c, 11, and 12.).. | ||||||
| Section A - Adjusted Net Income | (A) Prior Year |
(B) Current Year (optional) |
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| 1 | Net short-term capital gain | 1 | ||||
| 2 | Recoveries of prior-year distributions | 2 | ||||
| 3 | Other gross income (see instructions) | 3 | ||||
| 4 | Add lines 1 through 3 | 4 | ||||
| 5 | Depreciation and depletion | 5 | ||||
| 6 | Portion of operating expenses paid or incurred for production or collection of gross income or for management, conservation, or maintenance of property held for production of income (see instructions) | 6 | ||||
| 7 | Other expenses (see instructions) | 7 | ||||
| 8 | Adjusted Net Income (subtract lines 5, 6 and 7 from line 4) | 8 | ||||
| Section B - Minimum Asset Amount | (A) Prior Year |
(B) Current Year (optional) |
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| 1 | Aggregate fair market value of all non-exempt-use assets (see instructions for short tax year or assets held for part of year): | 1 | ||||
| a | Average monthly value of securities | 1a | ||||
| b | Average monthly cash balances | 1b | ||||
| c | Fair market value of other non-exempt-use assets | 1c | ||||
| d | Total (add lines 1a, 1b, and 1c) | 1d | ||||
| e |
Discount claimed for blockage or other factors (explain in detail in Part VI): |
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| 2 | Acquisition indebtedness applicable to non-exempt use assets | 2 | ||||
| 3 | Subtract line 2 from line 1d | 3 | ||||
| 4 | Cash deemed held for exempt use. Enter 0.015 of line 3 (for greater amount, see instructions). | 4 | ||||
| 5 | Net value of non-exempt-use assets (subtract line 4 from line 3) | 5 | ||||
| 6 | Multiply line 5 by 0.035 | 6 | ||||
| 7 | Recoveries of prior-year distributions | 7 | ||||
| 8 | Minimum Asset Amount (add line 7 to line 6) | 8 | ||||
| Section C - Distributable Amount | Current Year | |||||
| 1 | Adjusted net income for prior year (from Section A, line 8, Column A) | 1 | ||||
| 2 | Enter 85% of line 1 | 2 | ||||
| 3 | Minimum asset amount for prior year (from Section B, line 8, Column A) | 3 | ||||
| 4 | Enter greater of line 2 or line 3 | 4 | ||||
| 5 | Income tax imposed in prior year | 5 | ||||
| 6 | Distributable Amount. Subtract line 5 from line 4, unless subject to emergency temporary reduction (see instructions) | 6 | ||||
| Section D - Distributions | Current Year | |
|---|---|---|
| 1 Amounts paid to supported organizations to accomplish exempt purposes | 1 | |
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2
Amounts paid to perform activity that directly furthers exempt purposes of supported organizations, in excess of income from activity |
2 | |
| 3 Administrative expenses paid to accomplish exempt purposes of supported organizations | 3 | |
| 4 Amounts paid to acquire exempt-use assets | 4 | |
| 5 Qualified set-aside amounts (prior IRS approval required - provide details in Part VI) | 5 | |
| 6 Other distributions (describe in Part VI). See instructions | 6 | |
| 7Total annual distributions. Add lines 1 through 6. | 7 | |
|
8
Distributions to attentive supported organizations to which the organization is responsive (provide details in Part VI). See instructions |
8 | |
| 9 Distributable amount for 2024 from Section C, line 6 | 9 | |
| 10 Line 8 amount divided by Line 9 amount | 10 | |
| Section E - Distribution Allocations (see instructions) |
(i) Excess Distributions |
(ii) Underdistributions Pre-2024 |
(iii) Distributable Amount for 2024 |
|
|---|---|---|---|---|
| 1 Distributable amount for 2024 from Section C, line 6 | ||||
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2
Underdistributions, if any, for years prior to 2024 (reasonable cause required-- explain in Part VI).
See instructions. |
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| 3 Excess distributions carryover, if any, to 2024: | ||||
| a From 2019....... | ||||
| b From 2020....... | ||||
| c From 2021....... | ||||
| d From 2022....... | ||||
| e From 2023....... | ||||
| fTotal of lines 3a through e | ||||
| g Applied to underdistributions of prior years | ||||
| h Applied to 2024 distributable amount | ||||
|
i
Carryover from 2019 not applied (see instructions) |
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| j Remainder. Subtract lines 3g, 3h, and 3i from line 3f. | ||||
| 4Distributions for 2024 from Section D, line 7: | ||||
| $ | ||||
| a Applied to underdistributions of prior years | ||||
| b Applied to 2024 distributable amount | ||||
| c Remainder. Subtract lines 4a and 4b from line 4. | ||||
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5
Remaining underdistributions for years prior to 2024, if any. Subtract lines 3g and 4a from line 2. If the amount is greater than zero, explain in Part VI. See instructions. |
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6
Remaining underdistributions for 2024. Subtract lines 3h and 4b from line 1. If the amount is greater than zero, explain in Part VI. See instructions. |
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7 Excess distributions carryover to 2025. Add lines 3j and 4c. |
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| 8 Breakdown of line 7: | ||||
| a Excess from 2020..... | ||||
| b Excess from 2021..... | ||||
| c Excess from 2022..... | ||||
| d Excess from 2023..... | ||||
| e Excess from 2024..... | ||||
| Facts And Circumstances Test |
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| Return Reference | Explanation |
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| Software ID: | |
| Software Version: |
| Return Reference | Explanation |
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| FORM 990, PART III, LINE 4A: | OVER THE COURSE OF 2024, THE GARY AND MARY WEST INSTITUTE (REFERRED TO BELOW VARIOUSLY AS WHI, WEST HEALTH INSTITUTE, OR INSTITUTE) CONTINUED TO ACTIVELY CONDUCT APPLIED MEDICAL RESEARCH, IN CONJUNCTION WITH THE HOSPITALS AND HEALTH SYSTEMS LISTED ON SCHEDULE A, WITH THE OBJECTIVE OF CONTRIBUTING TO THE BODY OF CLINICAL, SCIENTIFIC, AND HEALTH KNOWLEDGE THAT CAN ULTIMATELY BENEFIT OLDER ADULTS IN AMERICA. OUR RESEARCH METHODOLOGIES ENCOMPASS A VARIETY OF REAL-WORLD DATA COLLECTION AND ANALYSIS TECHNIQUES, AND IN MANY CASES, WE IMPLEMENT PROGRAMS AND STRUCTURES (E.G., STANDARDIZED CARE MODELS, DATA DASHBOARDS, ETC.) THAT ALLOW US TO COLLECT SYSTEMATIZED RESEARCH INFORMATION WHERE LITTLE PREVIOUSLY EXISTED. THESE MEDICAL RESEARCH EFFORTS DIRECTLY SUPPORTED WHI'S MISSION OF LOWERING THE COST OF HEALTHCARE AND ENABLING SENIORS TO SUCCESSFULLY AGE IN PLACE WITH ACCESS TO HIGH-QUALITY, AFFORDABLE HEALTH AND SUPPORT SERVICES THAT PRESERVE AND PROTECT THEIR DIGNITY, QUALITY OF LIFE AND INDEPENDENCE. OUR MAJOR WORKSTREAMS FOR 2024 BROADLY FIT INTO THE AREAS OF (SENIOR APPROPRIATE) ACUTE CARE RESEARCH, VALUE-BASED CARE RESEARCH, AND CHRONIC CARE RESEARCH ARE DESCRIBED BELOW. SENIOR-APPROPRIATE ACUTE CARE RESEARCH IN 2024, THE INSTITUTE CONTINUED TO EXPAND ITS RESEARCH PORTFOLIO AND GROW THE BODY OF EVIDENCE FOR NEW STRATEGIES IN ACUTE CARE. UNPLANNED (ACUTE) NEEDS REMAIN THE PRIMARY DRIVER OF COSTS FOR THE NATION'S VULNERABLE OLDER ADULTS, AS WELL AS LEADING TO LASTING DETRIMENTAL EFFECTS (E.G., POST-VISIT DEBILITATION AND FUNCTIONAL DECLINE). SUCCESS IN THIS AREA IS ESSENTIAL TO ACHIEVING BETTER, MORE AFFORDABLE OUTCOMES FOR OLDER ADULTS. ACUTE CARE RESEARCH AREA: GERIATRIC EMERGENCY DEPARTMENTS (GEDS) GERIATRIC EMERGENCY DEPARTMENTS REMAIN A FOUNDATIONAL COMPONENT OF OUR MEDICAL RESEARCH. OUR EFFORTS IN THIS AREA INCLUDE CHARACTERIZING THE DECISIONS AND PROCESSES AROUND HOW NEW HOSPITALS BECOME ACCREDITED (WITH THE INTENTION OF ENABLING FURTHER SPREAD OF THIS MODEL), RESEARCH AROUND HOW ACCREDITED GEDS CAN ADD FUNCTIONS, TOOLS AND PROCESSES TO FURTHER AUGMENT THEIR SUPPORT FOR OLDER ADULTS, AND MEASURING THE IMPACT OF GEDS BOTH LOCALLY AND AT SCALE. GROWTH OF THE GED NETWORK RESEARCH AND IMPLEMENTATIONS - IMPLEMENTATION RESEARCH COLLABORATION #1 [HEALTH SYSTEM/HOSPITAL RESEARCH PARTNERS: UC SAN DIEGO HEALTH, ALONG WITH 26 HOSPITAL PARTNERS IN CALIFORNIA] IN 2024, WHI CHARACTERIZED AND ADVANCED TRAINING CONDUCTED BY UC SAN DIEGO HEALTH WHICH DIRECTLY ENABLED HOSPITALS TO APPLY FOR GED ACCREDITATION AND INCLUDED INDIVIDUALIZED COACHING TO HOSPITALS INTERESTED IN IMPLEMENTING THE GED MODEL. AT THE CLOSURE OF THIS PARTNERSHIP, CALIFORNIA LED THE NATION IN GED ACCREDITATIONS WITH 93 GEDS. THE INSTITUTE ALSO CO-AUTHORED AND DISSEMINATED A CASE STUDY WITH UCSD'S SENIOR EMERGENCY CARE UNIT TO SHARE THE CLINICAL AND FINANCIAL IMPACT OF THE GERIATRIC EMERGENCY NURSE INITIATIVE EXPERT, WHO FOCUSES ON REDUCING HOSPITAL ADMISSIONS FOR OLDER ADULTS WITH COMPLEX, LOW-ACUITY CONDITIONS. - IMPLEMENTATION RESEARCH COLLABORATION #2 [HEALTH SYSTEM/HOSPITAL RESEARCH PARTNERS: KAISER PERMANENTE SOUTHERN CALIFORNIA INCLUDING 9 HOSPITAL FACILITIES]: SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP (SCPMG) IS A LEADING DRIVER IN CLINICAL CARE FOR OVER 4 MILLION MEMBERS, AND WITH AN AGING POPULATION SCPMG RECOGNIZED THE NEED TO PROVIDE GERIATRIC SPECIFIC EMERGENCY CARE TO ITS REGIONAL MEMBERS. IN PARTNERSHIP WITH WHI, AS PART OF A 2024 HEALTH QUALITY IMPROVEMENT RESEARCH INITIATIVE, 9 HOSPITALS PURSUED GED ACCREDITATION. TO MAGNIFY THE IMPACT OF THIS COLLABORATION BEYOND SOUTHERN CALIFORNIA, SCPMG PRESENTED THIS INITIATIVE TO LEADERS AT A FALL-PREVENTION SYMPOSIUM, REPRESENTING ALL SEVEN (7) KAISER PERMANENTE REGIONS ACROSS THE COUNTRY. - IMPLEMENTATION RESEARCH COLLABORATION #3 [HEALTH SYSTEM/HOSPITAL RESEARCH PARTNERS: 8 HOSPITAL FACILITIES IN PARTNERSHIP WITH THE HOSPITAL ASSOCIATION OF SOUTHERN CALIFORNIA] IN A SIMILAR MANNER AS THE RESEARCH PARTNERSHIPS WITH UC SAN DIEGO HEALTH AND KAISER (ABOVE), WHI CONTINUED THEIR PARTNERSHIP WITH THE HOSPITAL ASSOCIATION OF SOUTHERN CALIFORNIA (HASC) TO ENABLE SPREAD AND ADOPTION OF THE GED MODEL WITH 8 HOSPITALS RECEIVING ACCREDITATION IN 2024. GED PROGRAM DEVELOPMENT AND EVALUATION [HEALTH SYSTEM/HOSPITAL RESEARCH PARTNERS: CLEVELAND CLINIC] IN 2024, THE INSTITUTE'S COLLABORATION WITH CLEVELAND CLINIC CULMINATED IN A STUDY OF THE USE OF TECHNOLOGY TO REDUCE CLINICAL VARIATION IN SCREENING AT TRIAGE AND TO IMPROVE CLINICAL CARE. SPECIFICALLY, THE STUDY DESCRIBED A NOVEL RISK STRATIFICATION TOOL AND HOW IT DROVE AN INCREASED NUMBER OF DELIRIUM SCREENINGS FOR HIGH-RISK OLDER ADULTS AT TRIAGE. RESULTS SHOWED THAT THE NEW RISK-STRATIFIED APPROACH INCREASED IDENTIFICATION OF AT-RISK PATIENTS, SCREENING COMPLETION, AND DETECTION OF PATIENTS WITH SUBTLE DELIRIUM PRESENTATION WITHOUT SIGNIFICANTLY INCREASING ED VISIT LENGTH OR NURSING BURDEN. THIS WORK RESULTED IN A CO-AUTHORED MANUSCRIPT AND WAS PRESENTED AT TWO NATIONAL CONFERENCES. DEMONSTRATE GED IMPACT VIA A GED DASHBOARD [HEALTH SYSTEM/HOSPITAL RESEARCH PARTNERS: MULTIPLE (30+) HOSPITAL EMERGENCY DEPARTMENTS NATIONWIDE] IN PARTNERSHIP WITH THE AMERICAN COLLEGE OF EMERGENCY PHYSICIANS WHI LAUNCHED THE CLOUD-BASED GERIATRIC EMERGENCY DEPARTMENT (GED) DASHBOARD, A MECHANISM MADE DIRECTLY AVAILABLE TO HOSPITALS AND HEALTH SYSTEMS FOR INDIVIDUAL ED SITES TO TRACK QUALITY IMPROVEMENT THROUGH AGGREGATE LEVEL DATA. TWENTY SIX ACCREDITED EDS ENROLLED AND SIXTEEN WERE ACTIVELY SUBMITTING DATA BY YEAR END, 2024. BUILDING CASE FOR SUSTAINABILITY GERIATRIC EMERGENCY CARE [HEALTH SYSTEM/HOSPITAL RESEARCH PARTNERS: CLEVELAND CLINIC] IN 2024, WEST HEALTH INSTITUTE EXTENDED ITS PARTNERSHIP WITH CLEVELAND CLINIC (CC) TO STUDY THE PROCESS AND PROTOCOLS OF THE VARIOUS CLEVELAND CLINIC GED SITES TO BETTER UNDERSTAND HIGH-RISK GERIATRIC PATIENT OUTCOMES AND UNDERSTAND THE RETURN ON INVESTMENT (ROI). IN SPECIFIC SUPPORT OF RESEARCH INTO THE ROI, OUR 2024 PARTNERSHIP INCLUDED ENROLLING THE CC GED TEAM AS WELL AS MEDICAL AND ADMINISTRATIVE LEADERS FROM THE CC ACCOUNTABLE CARE ORGANIZATION (ACO) IN A VALUE-BASED CARE LEARNING NETWORK SPONSORED BY WEST HEALTH. THE SPECIFIC FINDINGS OF THIS COLLABORATIVE EFFORT WERE PRESENTED BY DR. STEPHEN MELDON AT THE 2024 MEETING OF THE AMERICAN COLLEGE OF EMERGENCY PHYSICIANS (ACEP) IN A PRESENTATION ENTITLED "THE IMPACT OF GERIATRIC CONSULTATION ON ADMISSION RATES OF OLDER ACO PATIENTS FROM THE EMERGENCY DEPARTMENT: IMPLICATIONS FOR ACO COST SAVINGS." IMPROVING STANDARDS OF GERIATRIC CARE THROUGH OUTREACH, EDUCATION, AND STANDARDIZATION [HEALTH SYSTEM/HOSPITAL RESEARCH PARTNERS: UNIVERSITY OF NORTH CAROLINA HEALTH] WEST HEALTH INSTITUTE HAS COLLABORATED WITH THE GERIATRIC EMERGENCY DEPARTMENT COLLABORATIVE (GEDC) AT THE UNIVERSITY OF NORTH CAROLINA HEALTH SYSTEM FOR OVER THREE YEARS. IN 2024, THE PARTNERSHIP FOCUSED ON BROADENING DISSEMINATION OF IMPLEMENTATION RESEARCH AND STRATEGIES FOR INCREASED STANDARDS OF GERIATRIC EMERGENCY CARE. GEDC AND WHI HOSTED ROUNDTABLE DISCUSSIONS ON BOARDING IN THE EMERGENCY DEPARTMENT, VALUE BASED CARE AND THE GED, AND THE CMS AGE-FRIENDLY MEASURE, IMPLEMENTING THE ELDER MISTREATMENT ED TOOLKIT, RESEARCH AND THE GED, AND ADDRESSING GOALS OF CARE IN THE ED. OUR PARTNERSHIP ALSO BEGAN WORKING TO STANDARDIZE CARE RECEIVED IN GEDS AND SOLVE WORKFORCE GAPS THROUGH THE HARDWIRING OF THE GED NURSE ROLE. GEDC IS ALSO FILLING A GAP IDENTIFIED THROUGH STAKEHOLDER INTERVIEWS BY FACILITATING PEER LEARNING AMONG NURSES TO SHARE BEST PRACTICES, STREAMLINE FRONTLINE PROCESSES, AND MAXIMIZE PATIENT OUTCOMES. IN PARTNERSHIP WITH THE INSTITUTE, GEDC ALSO LAUNCHED WORK EXPLORING THE NEEDS OF RURAL EDS AND HOW THE COLLABORATIVE CAN BEST SUPPORT CARE DELIVERY IN RURAL SETTINGS. AT THE 2024 NATIONAL RURAL HEALTH ASSOCIATION CONFERENCE, THE GEDC HOSTED A LISTENING SESSION TO CAPTURE RECOMMENDATIONS AND SUCCESS STORIES TO INFORM FUTURE WORK IN THE RURAL SPACE. THIS LEARNING SESSION WILL ALSO FORM THE BASIS FOR STAKEHOLDER SURVEYS TO BE CONDUCTED IN 2025. |
| FORM 990, PART III, LINE 4A | SHARING BEST PRACTICES IN HOSPITAL-WIDE GERIATRIC CARE [HEALTH SYSTEM/HOSPITAL RESEARCH PARTNERS: UNIVERSITY OF ALABAMA HEALTH] IN 2024, THE INSTITUTE COLLABORATED WITH THE UNIVERSITY OF ALABAMA AT BIRMINGHAM (UAB) HEALTH SYSTEM TO REVIEW AND DRIVE INSIGHTS FROM THEIR TWO DECADES ON SYSTEMWIDE INVESTMENT IN GERIATRIC CARE. THE COLLABORATION INCLUDED LISTENING SESSIONS WITH EXECUTIVES, A SITE VISIT, ROUNDTABLE DISCUSSIONS FOCUSED ON BEST PRACTICES FOR SUCCESSFUL AND SUSTAINED IMPLEMENTATION, AS WELL AS AN ON-SITE WORKSHOP TO SUPPORT ONGOING IMPLEMENTATION AND RESEARCH PLANNING. THE PARTNERSHIP CULMINATED IN FOUR CO-AUTHORED CASE STUDIES HIGHLIGHTING INNOVATIVE PROGRAMS INCLUDING THE GERIATRIC SCHOLARS PROGRAM, THE ACUTE CARE FOR ELDERS (ACE) UNIT, AND EXPANSION OF A MOBILITY AND DELIRIUM PREVENTION PROGRAM TO NON-GERIATRICS UNITS. AN ADDITIONAL CASE STUDY WAS CREATED TO SUPPORT SITES IN MEETING THE NEW CMS AGE-FRIENDLY MEASURES. THESE CASE STUDIES WILL BE DISSEMINATED AND SERVE AS RESOURCES FOR HOSPITALS WORKING TO IMPLEMENT GERIATRIC CARE IMPROVEMENT PROGRAMS. ACUTE CARE RESEARCH AREA: INPATIENT CARE TRANSFORMATION FOR HIGHER RELIABILITY CARE (FOR OLDER ADULTS AND BEYOND) DESPITE ONGOING WORKFORCE CHALLENGES IN THE HEALTHCARE SECTOR, THE ADVANCE OF TECHNOLOGY IS OPENING THE DOOR FOR CARE THAT IS BETTER TAILORED TO THE NEEDS OF SPECIFIC PATIENT POPULATIONS. ADVANCES SUCH AS ARTIFICIAL INTELLIGENCE AND RESPONSIVE ELECTRONIC HEALTH RECORDS ARE AFFORDING HEALTH SYSTEMS THE OPPORTUNITY TO OFFER MORE HIGHLY RELIABLE, CONSISTENT, AND CUSTOMIZED CARE TO THE NEEDS OF THE INDIVIDUAL. HOWEVER, IN ORDER TO REALIZE THESE POTENTIAL BENEFITS, IT IS ESSENTIAL TO HAVE A FOUNDATION OF RESEARCH AROUND QUALITY IMPROVEMENT AND TRANSFORMATION OF CULTURE, WORKFLOWS, AND OTHER SYSTEMIC ISSUES. HOSPITAL-WIDE PROCESS AND CULTURE CHANGE FOR BETTER SENIOR CARE [HEALTH SYSTEM/HOSPITAL RESEARCH PARTNERS: SHARP HEALTHCARE] IN 2024, WHI CONTINUED TO COLLABORATE ON CARE TRANSFORMATION AND QUALITY IMPROVEMENT RESEARCH WITH SHARP'S "GENERATIONAL HEALTH" PROGRAM, WHICH OPTIMIZES INPATIENT CARE PROCESSES FOR OLDER ADULTS. A CLINICAL CASE STUDY WITH THE INSTITUTE HIGHLIGHTED THE BENEFITS OF PROACTIVE, SYSTEMWIDE GERIATRIC CARE OVER REACTIVE MODELS AND WAS SHOWCASED AT THE IHI FORUM. DISSEMINATION GAINED TRACTION WITH TWO PEER-REVIEWED PUBLICATIONS, FURTHER ESTABLISHING THE PROGRAM'S CREDIBILITY THROUGH RIGOROUS RESEARCH OUTPUTS. SYSTEM-WIDE SCALE AND SPREAD OF REPLICABLE, CUSTOMIZED CARE PATHS AND PROCESSES FOR OLDER ADULTS [HEALTH SYSTEM/HOSPITAL RESEARCH PARTNERS: MASS GENERAL BRIGHAM HEALTH SYSTEM] RECOGNIZING AN URGENT NEED TO OPERATIONALIZE EVIDENCE-BASED APPROACHES FOR BETTER AND SAFER CARE FOR OLDER ADULT PATIENTS, THE WEST HEALTH INSTITUTE PARTNERED IN 2024 WITH MASS GENERAL BRIGHAM (MGB) HEALTH SYSTEM TO LAUNCH A MULTI-YEAR INITIATIVE. THIS INITIATIVE THE WEST HEALTH ACCELERATOR AT MASS GENERAL BRIGHAM IS DESIGNED TO SCALE AND EVALUATE A SYSTEMWIDE MODEL OF CARE THROUGH A COMBINATION OF HUMAN-CENTERED DESIGN, PROCESS EVALUATION, IMPLEMENTATION SCIENCE, AND OUTCOMES RESEARCH. IT IS ALSO CHARACTERIZED BY ONGOING EVALUATION AT EACH STEP OF THE WAY TO FACILITATE IMPROVEMENTS IN REAL-TIME. THIS SYSTEMWIDE INITIATIVE IS GROUNDED IN EARLIER RESEARCH ON A CLINICAL MODEL DEVELOPED AT MGB. THIS FOUNDATIONAL MODEL IS BEING MODIFIED THROUGH THE USE OF A HUMAN-CENTERED DESIGN APPROACH, WHICH BEGAN IN LATE 2024. THIS WORK WILL BE EXPANDED IN 2025 TO INCLUDE ADDITIONAL UNITS IN ALL 9 HOSPITALS TO MAXIMIZE APPROPRIATENESS AND FEASIBILITY OF IMPLEMENTATION AND WILL INCORPORATE IMPLEMENTATION RESEARCH. ALSO, LAYING THE FOUNDATION FOR COLLABORATIVE RESEARCH, WHI AND MGB JOINTLY IDENTIFIED KEY METRICS AND RESEARCH OUTCOMES IN ALIGNMENT WITH SYSTEMWIDE PRIORITIES AND THE INITIATIVE'S PURPOSE. AVAILABILITY OF COMPREHENSIVE BASELINE DATA WAS ASSESSED THROUGHOUT THE MGB SYSTEM. A FIRST COHORT OF CLINICAL CHAMPIONS COMPLETED 6-MONTH LONG QI PROJECTS AS A PART OF THEIR YEAR-LONG PROFESSIONAL TRAINING. FINDINGS WERE DISSEMINATED BROADLY AND WILL BE USED TO INFORM AND EXPAND SUCCESSFUL QI WITHIN THE HOSPITALS. THROUGH QUALITATIVE SURVEYS, THE CHAMPIONS' FEEDBACK WAS COLLECTED AND USED TO REVISE THE EXISTING CURRICULUM FOR A SECOND COHORT IN 2025. THE CURRICULUM WAS ALSO EXPANDED TO INCLUDE NURSES, ALLIED HEALTH PROFESSIONALS, AND PHYSICIANS, IN ADDITION TO CHANGE MANAGEMENT CONTENT. TRAINED CHAMPIONS WILL GO ON TO LEAD AND SUSTAIN THIS WORK AT EACH HOSPITAL SITE AND TRACK KEY PERFORMANCE INDICATORS TO STUDY AND COLLATE LEARNINGS FOR REPORTING, DISSEMINATION, AND FUTURE SPREAD AND SCALE. VALUE BASED CARE RESEARCH CONVENING A LEARNING AND ACTION NETWORK TO ENABLE ALIGNED PARTNERSHIPS BETWEEN GEDS AND VALUE-BASED CARE ORGANIZATIONS (VBCO) [HEALTH SYSTEM/HOSPITAL RESEARCH PARTNERS: UNC HEALTH AND UNC SENIOR ALLIANCE, CLEVELAND CLINIC AND THE CLEVELAND CLINIC ACCOUNTABLE CARE ORGANIZATION (ACO), AND CARE NEW ENGLAND HEALTH SYSTEM KENT HOSPITAL GED, AND INTEGRA COMMUNITY CARE NETWORK ACO] BECAUSE MANY ORGANIZATIONS PARTICIPATE IN VALUE-BASED PAYMENT MODELS OFFERED BY GOVERNMENT AND COMMERCIAL PAYORS, THEY HAVE SIGNIFICANT INCENTIVES TO REDUCE AVOIDABLE HOSPITAL ADMISSIONS. INITIAL RESEARCH CONDUCTED IN 2023 IDENTIFIED A WIDESPREAD LACK OF AWARENESS REGARDING MUTUAL INTERESTS BETWEEN GEDS AND VBCOS AND LIMITED UNDERSTANDING OF RIGOROUS CARE REDESIGN PROCESSES ESSENTIAL TO REALIZE PARTNERSHIP BENEFITS. CONSEQUENTLY, A STRUCTURED PLAN WAS IMPLEMENTED TO ENHANCE CARE QUALITY AND REDUCE COSTS FOR OLDER ADULTS THROUGH STRATEGIC VCBO/GED PARTNERSHIPS. IN 2024, WE COMPLETED A SUCCESSFUL RESEARCH COLLABORATION INVOLVING THREE HEALTH SYSTEM GEDS: UNC HEALTH AND UNC SENIOR ALLIANCE, CLEVELAND CLINIC AND THE CLEVELAND CLINIC ACCOUNTABLE CARE ORGANIZATION (ACO), AND CARE NEW ENGLAND HEALTH SYSTEM KENT HOSPITAL GED, AND INTEGRA COMMUNITY CARE NETWORK ACO. THIS COLLABORATION BUILT EFFECTIVE PARTNERSHIPS WITH VBCOS, SPECIFICALLY ACOS AND CLINICALLY INTEGRATED NETWORKS THAT PROVIDE CARE TO OLDER ADULTS IN GEDS. CONTINUOUS COMMUNICATION AND QUALITY IMPROVEMENT ACTIVITIES HAVE BEEN INTEGRAL TO THIS ONGOING INITIATIVE, SUPPORTED BY THE DEVELOPMENT AND DEPLOYMENT OF THE TWO INSTITUTE TOOLKITS AS USEFUL GUIDES TO FOSTER SPREAD AND SCALE OF THESE TYPES OF PARTNERSHIPS. FROM SEPTEMBER 30, 2023, TO SEPTEMBER 30, 2024, THE ABOVE PARTNERSHIPS SUCCESSFULLY AVERTED 508 HOSPITAL ADMISSIONS, RESULTING IN ESTIMATED GROSS SAVINGS OF $6,440,348.00 TO $7,274,810.00. STRATEGIES TESTED BY THESE HEALTH SYSTEMS INCLUDED THE FOLLOWING: - CLEVELAND CLINIC GED & ACO: LEVERAGED A ROBUST GERIATRIC ED CONSULT PROGRAM AND A GERIATRIC CARE OBSERVATION UNIT, AVERTING 199 ADMISSIONS. INTRODUCTION OF A NEW ED-BASED "HOMECARE+" PROGRAM AS A NEW DISPOSITION OPTION TO AVOID UNNECESSARY ADMISSIONS AND ALLOW PATIENTS TO RECEIVE THE CARE AND SERVICES THEY NEEDED AT HOME. - CARE NEW ENGLAND & INTEGRA COMMUNITY CARE NETWORK GED & ACO: UTILIZED THE ESTABLISHED "INTEGRA@HOME" PROGRAM AND INCORPORATED NEW STRATEGIES INCLUDING A HOSPITAL-AT-HOME PROGRAM AND EMBEDDING AN INTEGRA NURSE IN THE GED, ACHIEVING 162 AVERTED ADMISSIONS. THE PROGRAM CONTINUES TO PROVIDE COMPREHENSIVE HOME-BASED CARE INCLUDING PARAMEDIC VISITS, CLINICAL PROVIDER CONSULTATIONS, HOME-BASED DIAGNOSTIC TESTS, AND EXTENSIVE FOLLOW-UP CARE. - UNC HEALTH ALLIANCE & UNC HILLSBOROUGH HOSPITAL GED: INITIATED AN INNOVATIVE APPROACH TO CARE DISPOSITION, SECURING SPECIALTY CLINIC APPOINTMENTS SAME/NEXT DAY OR WITHIN 72 HOURS POST-ED VISIT. DEVELOPING STREAMLINED CARE PATHS USING TECHNOLOGY ENABLED 146 AVERTED ADMISSIONS DURING THE STUDY PERIOD. COLLECTIVELY, THESE PARTNERSHIPS ALLOWED NUMEROUS OLDER ADULTS TO RECEIVE CARE MORE ALIGNED WITH THEIR CARE GOALS, SAFELY REMAIN AT HOME, AND AVOID POTENTIAL COMPLICATIONS FROM HOSPITAL ADMISSIONS. DEVELOPING EVIDENCE TO SUPPORT SUCCESS IN VALUE BASED CARE (VBC): AN IN-DEPTH UNDERSTANDING OF THE PROVIDER-SIDE INTERPRETATION AND IMPLEMENTATION OF VARIOUS PROVISIONS OF VBC CONTRACTS. [HEALTH SYSTEM/HOSPITAL RESEARCH PARTNERS: CLEVELAND CLINIC] IN 2024, THE INSTITUTE DEVELOPED SPECIFIC NARRATIVES UPON PRIOR WORK WITH THE UNITYPOINT HEALTH SYSTEM ACO CONCERNING THE ADOPTION OF POST-DISCHARGE HOME VISIT WAIVERS AS PROVISIONS THAT COULD IN PRINCIPLE SUPPORT DEVELOPMENT OF ALTERNATIVES TO THE REVOLVING DOOR OF INPATIENT CARE OFTEN EXPERIENCED BY SENIORS. WE ENGAGED IN RESEARCH WITH CLEVELAND CLINIC AND FOUND A SIMILAR (TO UNITYPOINT) REFERRAL BOTTLENECK PERTAINING TO THE 3-DAY WAIVER ALLOWING SKILLED NURSING FACILITY (SNF) TO BE ORDERED WITHOUT REQUIRING PRIOR HOSPITALIZATION. GUIDED BY THESE FINDINGS, THE INSTITUTE BEGAN A TARGETED RESEARCH EFFORT INTO LEARNING SYSTEMS AND DIFFUSION, FOCUSED SPECIFICALLY ON VBC. |
| FORM 990, PART III, LINE 4A | FURTHERING THE INSTITUTE'S COMMITMENT TO BRIDGING THE DIVIDE BETWEEN POLICY AND PROVIDERS, WE PROACTIVELY BEGAN TRANSLATING OUR FINDINGS TO FOSTER EFFECTIVE LEARNING SYSTEMS AND DIFFUSION PRACTICES. THE INSTITUTE PARTICIPATED ACTIVELY IN COLLABORATION WITH THE DUKE MARGOLIS INSTITUTE (DMI) FOR HEALTH POLICY AND IN THE CONVENING TITLED "LEVERAGING LEARNING SYSTEMS TO ACCELERATE ASSESSMENT AND ADOPTION OF EFFECTIVE VALUE-BASED CARE" IN MAY 2024. FOLLOWING THIS EVENT, WE INITIATED AN EXPANDED COLLABORATION WITH DMI AIMED AT CREATING A STRATEGIC PORTFOLIO AND SPECIFIC AREAS OF FOCUS TO ACCELERATE SUSTAINABLE ADOPTION AND IMPLEMENTATION OF VBC STRATEGIES. NATIONAL CLAIMS DATA ANALYSIS IN SUPPORT OF CARE REDESIGN DIRECTED TOWARD VALUE-BASED ACUTE CARE AT HOME IN SUPPORT OF DEVELOPING EVIDENCE-BASED MODELS FOR VBC ACUTE CARE AT HOME AND IN THE ED, IN 2024 WHI ENGAGED MORE EXTENSIVELY IN AN ANALYSIS CHARACTERIZING STRATEGIES BY WHICH HEALTH SYSTEMS ACROSS THE COUNTRY UNDERTAKE DECISIONS REGARDING WHICH PATIENTS SHOULD RECEIVE PALLIATIVE CARE RESOURCES. CANDIDATES FOR PALLIATIVE CARE ARE AMONG THE MOST VULNERABLE PATIENTS SERVED BY OUR CARE DELIVERY SYSTEM, AND OPTIMALLY ALLOCATING RESOURCES IS CRITICAL TO ENSURING THAT ALL PATIENT CARE NEEDS ARE MET IN A COST-EFFECTIVE MANNER, IDEALLY ONE THAT DOES NOT INVOLVE TREATING PALLIATIVE CARE NEEDS THROUGH A REVOLVING DOOR OF ED AND INPATIENT HOSPITAL VISITS. USING A RETROSPECTIVE OBSERVATIONAL STUDY OF MEDICARE CLAIMS DATA AT A NATIONAL LEVEL, WEST HEALTH RESEARCHERS INVESTIGATED THESE ISSUES, PUBLISHING THEIR FINDINGS IN A MANUSCRIPT "TARGETING COMMUNITY-BASED PALLIATIVE AND SERIOUS ILLNESS CARE RESOURCES: CHALLENGES OF MORE STRINGENT DIAGNOSTIC CRITERIA FOR PROSPECTIVE ENROLLMENT," PUBLISHED IN MAY, 2024 IN THE JOURNAL OF PALLIATIVE MEDICINE. SENIOR-APPROPRIATE CHRONIC CARE RESEARCH SYSTEMATICALLY ADDRESSING THE ONGOING COMPLEX MEDICAL, BEHAVIORAL, AND SOCIAL NEEDS OF OLDER ADULTS IN A COST-EFFECTIVE MANNER WHILE ENSURING THAT WHAT MATTERS MOST TO THEM IS ACCOUNTED FOR REPRESENTS AN IMPORTANT PART OF THE INSTITUTE'S RESEARCH. THESE ACTIVITIES COVER A VARIETY OF AREAS. CHRONIC CARE RESEARCH AREA: EVALUATING OPTIMIZED CARE IN THE PACE SETTING [HEALTH SYSTEM/HOSPITAL RESEARCH PARTNERS: GARY AND MARY WEST PACE] THE INSTITUTE HAS CONTINUED TO CONDUCT RESEARCH AND QUALITY IMPROVEMENT EFFORTS FOCUSED ON ADVANCING THE PROGRAM OF ALL-INCLUSIVE CARE FOR THE ELDERLY (PACE) IS A FEDERAL AND STATE FUNDED AND REGULATED PROGRAM. PACE PROGRAMS ARE REGISTERED AS HEALTH SYSTEMS - THAT PROVIDE WRAP-AROUND MEDICAL AND SOCIAL SERVICES FOR SENIORS WHO WOULD OTHERWISE NEED NURSING HOME LEVEL CARE. THE INSTITUTE HAS ADVANCED AN INNOVATIVE PROGRAM OF APPLIED MEDICAL RESEARCH STUDIES IN PARTNERSHIP WITH PACE (INCLUDING THE GARY AND MARY WEST PACE (GMWP) PROGRAM IN SAN MARCOS, CA ALSO KNOWN AS GARY AND MARY WEST SENIOR SERVICES) TO BETTER UNDERSTAND AND EXPLORE HOW CARE CAN BE INCREASINGLY DELIVERED WITH HIGH EFFICIENCY (INCLUDING COST EFFICIENCY) AND QUALITY. BUILDING SYSTEMS TO GATHER DATA AND TEST HYPOTHESES (POPULATION HEALTH RESEARCH DASHBOARDS) HISTORICALLY, PACE PROGRAMS HAD A DIFFICULT TIME COLLECTING AND USING DATA TO INFORM DECISION-MAKING BOTH ON THE CLINICAL AND OPERATIONAL SIDES, LARGELY DUE TO INFORMATION BEING SILOED IN ONE OF MANY (OFTEN 7-10) DIFFERENT DATABASES. OUR RESEARCH IN 2024 WAS SUCCESSFUL IN BRINGING TOGETHER DATA FROM A VARIETY OF DATABASES INTO ONE ROBUST DATA DASHBOARD, AND ORGANIZING DATA IN MORE USEFUL WAYS, WHICH HAS ALLOWED PACE PROGRAM DECISIONMAKERS AND PROVIDERS TO ACCESS JUST-IN-TIME METRICS IN AN EASY-TO-CONSUME MANNER, ENABLING PACE CLINICAL AND ADMINISTRATIVE STAFF TO BETTER CHARACTERIZE AREAS OF NEED, AND DELIVER TARGETED SERVICES MORE EFFICIENTLY AND EFFECTIVELY. THIS WORK WAS BROADLY SHARED VIA PUBLICATION AND NATIONAL MEETINGS WITH PACE PROGRAMS AT THE NATIONAL LEVEL. QUALITY IMPROVEMENT (QI) RESEARCH DIRECTED TO DISCOVERING AND TESTING NEW INTERVENTIONS FOR REDUCING HIGH-COST LOW-VALUE INSTITUTIONAL-BASED SERVICES IN 2024, THE INSTITUTE STUDIED TRANSITIONS OF CARE, ON-DEMAND HOME VISITS BY BOTH GMWP AND USING AN OUTSIDE VENDOR AFTER HOURS AND WEEKENDS. MUCH OF THE RESEARCH CENTERED ON PROACTIVE PATIENT ENGAGEMENT AND AGILE RESPONSES TO UNPLANNED ACUTE EVENTS. THE SPECIFIC AIM FOR THE 2024 GMWP RESEARCH WAS TO DEPLOY AND MEASURE METHODS DESIGNED TO REDUCE HOSPITALIZATIONS AND ED VISITS, ENABLING PARTICIPANTS TO REMAIN IN THEIR HOMES AND COMMUNITIES, AND TO ADVANCE THE FINANCIAL SUSTAINABILITY OF THE PACE MODEL. THE RESULTS OF THE INSTITUTE'S RESEARCH SHOWED, FOR EXAMPLE, A SUCCESSFUL REDUCTION IN THE SKILLED NURSING HOME LENGTH OF STAY FROM 28 DAYS TO 17 DAYS; AND IN PROVIDING RAPID RESPONSE HOME VISITS TO ADDRESS UNPLANNED NEEDS OF PARTICIPANTS SHOWED AN ESTIMATED ED AVERTED RATE OF OVER 70% FOLLOWING AN ON-DEMAND VISIT. THESE STRATEGIES, WITHIN THE CONTEXT OF A FULLY CAPITATED VALUE-BASED PAYMENT MODEL, PROVIDE EVIDENCE OF QUALITY CARE AND SUSTAINABILITY OF THE MODEL. ASSESSING PACE PROGRAMS' DELIVERY OF BEHAVIORAL HEALTH SERVICES [ADDITIONAL HEALTH SYSTEM/HOSPITAL RESEARCH PARTNER: COLUMBIA (UNIVERSITY) HEALTHCARE] IN 2024, WEST HEALTH INSTITUTE WORKED WITH A RESEARCH TEAM AT COLUMBIA UNIVERSITY HEALTH TO DOCUMENT AND EVALUATE HOW PACE PROGRAMS DELIVER BEHAVIORAL HEALTH (BH) SERVICES, IN PARTICULAR STUDYING A MODEL OF BEHAVIORAL HEALTH INTEGRATION WITHIN PRIMARY CARE THAT COULD, IF DEPLOYED WITHIN PACE PROGRAMS, GREATLY IMPROVE CLINICAL OUTCOMES. WORK IN 2023 REVEALED THAT IN THE ABSENCE OF PACE-SPECIFIC BH DELIVERY GUIDELINES AND GUIDANCE FROM THE FEDERAL OR STATE LEVEL FOR PACE PROGRAMS, BH SERVICE INCLUSION WERE DEVELOPED UNEVENLY ACROSS PACE ORGANIZATIONS. TO HELP ADDRESS THIS NEED FOR GUIDANCE, THE TEAM CREATED MULTIPLE RESOURCES TO SUPPORT PACE ORGANIZATIONS AS THEY DEVELOP THEIR OWN MENTAL HEALTH PROGRAMS. THESE RESOURCES INCLUDE A BEHAVIORAL HEALTH ROADMAP, A BH INTEGRATION FRAMEWORK REPORT, A BH INTEGRATION IMPLEMENTATION GUIDE, AND A RESEARCH PAPER (PUBLISHED IN THE JOURNAL OF THE AMERICAN GERIATRICS SOCIETY). THESE RESOURCES PROVIDE SPECIFIC AND INFORMED TACTICS TO IMPROVE THE DELIVERY OF BEHAVIORAL HEALTH CARE AND INCREASE THE DIRECT CONNECTION BETWEEN BEHAVIORAL HEALTH CARE DELIVERY AND PRIMARY CARE DELIVERY IN PACE ORGANIZATIONS. CHRONIC CARE RESEARCH AREA: INTEGRATED BEHAVIORAL HEALTH THE DEMAND FOR HIGH-QUALITY, EVIDENCE-BASED TREATMENTS FOR COMMON MENTAL HEALTH NEEDS INCLUDING DEPRESSION AND ANXIETY REMAINS A SIGNIFICANT DRIVER OF COST, MORBIDITY, AND POOR QUALITY OF LIFE FOR INDIVIDUALS OF ALL AGES, INCLUDING OLDER ADULTS. PATIENTS WITH COMORBID MEDICAL DIAGNOSES ARE ALSO VULNERABLE TO POOR OUTCOMES AND HIGHER RATES OF DEPRESSION. AN EVIDENCE-BASED SOLUTION TO THESE PROBLEMS LIES IN THE DEPLOYMENT OF INTEGRATED BEHAVIORAL HEALTH MODELS, INCLUDING THE COLLABORATIVE CARE MODEL, THROUGH WHICH PROVIDERS DELIVER MENTAL HEALTH SERVICES VIA PRIMARY CARE CLINICS. INTEGRATED BEHAVIORAL HEALTH ACCELERATOR [HEALTH SYSTEM/HOSPITAL RESEARCH PARTNER: NORTHWESTERN MEDICINE] NORTHWESTERN MEDICINE (NM) HAS RUN AN INTEGRATED BEHAVIORAL HEALTH PROGRAM CALLED THE COLLABORATIVE BEHAVIORAL HEALTH PROGRAM (CBHP) IN A SMALL NUMBER OF PRIMARY CARE CLINICS SINCE 2016. IN 2024, NM BEGAN EXPANDING CBHP TO ALL OF ITS 70+ PRIMARY CARE SITES ACROSS ITS 4 GEOGRAPHIC REGIONS. TO SUPPORT THE EXPANSION OF THIS INTEGRATED MODEL OF CARE, THE WEST HEALTH INSTITUTE ESTABLISHED A FORMAL PARTNERSHIP WITH NORTHWESTERN MEDICINE (NM) AND MEADOWS MENTAL HEALTH POLICY INSTITUTE (MMHPI) TO CREATE THE NORTHWESTERN MEDICINE WEST HEALTH ACCELERATOR ("ACCELERATOR"). THE NORTHWESTERN MEDICINE WEST HEALTH ACCELERATOR IS DEVELOPING A METHODOLOGY AND IMPLEMENTATION PROGRAM TO BUILD SUSTAINABLE, EFFECTIVE PATIENT-CENTERED COLLABORATIVE CARE WITHIN PRIMARY CARE AT SCALE. THE ACCELERATOR IS DESIGNING AND IMPLEMENTING THE MODEL TO SUPPORT A LARGE, GEOGRAPHICALLY DISPERSED, CLINICAL NETWORK WITH DIVERSE HIGH NEED PATIENTS. THE MODEL IS SUPPORTED BY NATIONAL LEADERS IN IMPLEMENTATION SCIENCE AND QUALITY EVALUATION AND WILL GENERATE A BLUEPRINT FOR FUTURE IMPLEMENTATIONS AT SCALE. TO SPEED NATIONAL DISSEMINATION, THE DEVELOPMENT EFFORT INCLUDES A FOCUS ON ROBUST MEASUREMENT AND ASSESSMENT OF RESULTS. |
| FORM 990, PART III, LINE 4A | TO DO THIS WORK, WHI, NM, AND MMHPI ARE COLLABORATING ACROSS 5 WORK STREAMS (CLINICAL CARE AND OPERATIONS, DATA AND INFORMATICS, FINANCE AND ADMINISTRATION, EVALUATION AND DISSEMINATION, AND WORKFORCE EDUCATION AND TRAINING). EACH OF THESE 5 WORKSTREAMS HAS A UNIQUE PROJECT TEAM, GOALS, AND DELIVERABLES THAT ARE DESIGNED TO TACKLE THE BIGGEST CHALLENGES THAT FACE SYSTEMS WHEN THEY ENDEAVOR TO DELIVER INTEGRATED BEHAVIORAL HEALTH. AT THE HIGHEST LEVEL, THE WORK IS FOCUSED ON OPTIMIZING THE NM PROGRAM SUCH THAT IT BECOMES A NATIONALLY RECOGNIZED LEADER AND EXAMPLE FOR OTHER SYSTEMS AND THEN TAKING THE LEARNINGS AND COLLATERAL FROM THE ENGAGEMENT TO FREELY SHARE WITH OTHERS SO THAT THEY ARE BETTER POSITIONED TO ALSO DELIVER HIGH-QUALITY, EVIDENCE-BASED INTEGRATED BEHAVIORAL HEALTH TO ANYONE WHO NEEDS IT. THE ACCELERATOR WILL BOTH REDUCE THE TIME IT WILL TAKE NM TO OPTIMIZE ITS PROGRAM, BUT ALSO ENABLE NM, WHI, MMHPI, AND OTHER KEY STRATEGIC PARTNERS TO LIFT OTHER PROGRAMS ACROSS MULTIPLE HEALTH SYSTEMS. THROUGH THIS PARTNERSHIP, WHI IS IDENTIFYING SYSTEM-LEVEL OPPORTUNITIES AND CHALLENGES TO SCALING AND SUSTAINING THIS MODEL IN A LARGE HEALTH SYSTEM. LEARNINGS WILL BE DISSEMINATED FREELY AND BROADLY. BEHAVIORAL HEALTH WORKFORCE [HEALTH SYSTEM/HOSPITAL RESEARCH PARTNER: RESIDENTS FROM MULTIPLE HEALTH SYSTEMS NATIONWIDE] TO ADDRESS THE SHORTAGE OF BEHAVIORAL HEALTH SPECIALISTS, WHI HAS PARTNERED WITH THE AMERICAN PSYCHIATRIC ASSOCIATION TO DEVELOP AND DELIVER A 2-DAY IN-PERSON TRAINING PROGRAM ON COLLABORATIVE CARE FOR MEDICAL RESIDENTS IN PSYCHIATRY AND PRIMARY CARE. THIS PROGRAM IS EXPECTED TO REACH HUNDREDS OF RESIDENTS AND WILL BE DELIVERED IN 2025. |
| FORM 990, PART III, LINE 4B: | AMERICA'S HEALTH CARE COST CRISIS REMAINS A PRESSING ISSUE FOR OLDER ADULTS AND THE NATION AT LARGE. THE US HEALTH SYSTEM CONTINUES TO LEAD THE WORLD IN COST, WHILE CONTINUING TO UNDERPERFORM IN TERMS OF OUTCOMES AND PATIENT SATISFACTION. IN 2024, THE GARY AND MARY WEST HEALTH INSTITUTE (WHI OR INSTITUTE) REMAINED COMMITTED TO PLAYING AN IMPORTANT ROLE IN CONDUCTING APPLIED MEDICAL RESEARCH TO HELP PROVIDE UNBIASED AND RELIABLE DATA AND FINDINGS THAT ENABLE STAKEHOLDERS IN THE US HEALTH SYSTEM TO CHART A COURSE TO HEALTHCARE THAT IS MORE AFFORDABLE AND ULTIMATELY A BETTER VALUE FOR OLDER ADULTS IN AMERICA. THE WEST HEALTH INSTITUTE'S AREAS OF FOCUS IN ADDRESSING THE COST OF HEALTHCARE OVER THE PAST YEAR CONTINUED TO BE CENTERED AROUND CONDUCTING RESEARCH AND SHARING STATISTICS THAT CAN BE USED IN RAISING AWARENESS ABOUT THE SIZE AND URGENCY OF THIS ISSUE, LOWERING PRESCRIPTION DRUG PRICES, AND INCREASING PRICE TRANSPARENCY WITH A GOAL OF HIGHLIGHTING, AND EVENTUALLY ENABLING THE REDUCTION OF, OUT-OF-CONTROL HEALTHCARE SERVICE PRICING. KEY TO THIS WORK WAS OUR CONSTRUCTIVE COLLABORATIONS WITH LIKE-MINDED, HIGHLY RESPECTED ORGANIZATIONS, INCLUDING BUT NOT LIMITED TO THE DUKE-MARGOLIS CENTER FOR HEALTH POLICY, US OF CARE, FAMILIES USA, THE NATIONAL ACADEMY FOR STATE HEALTH POLICY, KENNEDY FORUM, AND THE HEALTHCARE COST INSTITUTE. GENERATE DATA THAT HIGHLIGHTS TO THE NATURE AND MAGNITUDE OF THE HEALTH SPENDING CRISIS TO FOCUS THE ATTENTION OF POLICYMAKERS, ADMINISTRATORS, AND THE GENERAL PUBLIC ON THE HEALTHCARE CRISIS, WHI UNDERTOOK A VARIETY OF KEY PUBLIC AND POLICYMAKER EDUCATION AND AWARENESS STRATEGIES IN 2024. THESE STRATEGIES INCLUDE CONTINUING OUR HIGHLY SUCCESSFUL POLLING ACTIVITIES WITH GALLUP AND OTHERS WHICH HAS REVEALED THE FAILING GRADES GIVEN TO THE US HEALTHCARE SYSTEM BY THE PUBLIC AND THE UNACCEPTABLE RESULTS (INCLUDING ECONOMIC HARDSHIP, WORSENING MEDICAL CONDITIONS, AND DEATH) OF HIGH HEALTHCARE COSTS. IN 2024, WE HAD FOUR HIGHLY SUCCESSFUL RELEASES; TWO RELATED TO PERCEIVED DEFICIENCIES IN ADDRESSING MENTAL HEALTH CONDITIONS, ONE RELATED TO PERCEPTIONS OF THE PRESIDENTIAL CANDIDATES, AND OUR LARGE WEST HEALTH-GALLUP 2024 SURVEY ON AGING IN AMERICA. WE ALSO RELEASED VERSION 2.0 OF OUR INTERACTIVE WEST HEALTH-GALLUP DATA DASHBOARD, WHICH SERVES AS A TOOL FOR ELECTED OFFICIALS, POLICYMAKERS, AND THE PUBLIC TO BETTER UNDERSTAND THE CHANGING ATTITUDES AND BEHAVIORS TOWARD HEALTHCARE, AND WHAT NEEDS TO BE DONE TO AVOID PUTTING THE HEALTH OF MILLIONS OF AMERICANS AT RISK. CONTINUE TO DEVELOP UNDERSTANDING OF HEALTHCARE COST AND AGING ISSUES AT STATE AND NATIONAL LEVELS AND POLICY FIXES WHI CONTINUED TO ADVANCE COLLABORATIONS PRODUCING RESEARCH DESIGNED TO HIGHLIGHT PATHS FORWARD FOR POLICYMAKERS TO CONSIDER HOW TO BEND THE HEALTH COST CURVE. THESE ACTIVITIES INCLUDED: PUBLISHED A WHITE PAPER REVIEWING THE PHARMACY BENEFIT MANAGER (PBM) REFORMS PROPOSED BY THE CURRENT CONGRESS AND RECOMMENDATIONS AND MET WITH SEVERAL PARTNERS AND LAWMAKERS ABOUT THE FINDINGS. LAUNCH OF AN ACADEMY TO ENGAGE TEAMS OF STATE LEADERS FROM SIX STATES TO WORK WITH PEERS AND EXPERTS TO IDENTIFY AND SHARE STRATEGIES AND SOLUTIONS FOR IMPROVEMENT OF AGING POLICY. PARTNERING WITH THE DUKE-MARGOLIS CENTER FOR HEALTH POLICY TO PURSUE ACTIONABLE STRATEGIES TO SPREAD AND SCALE VALUE-BASED CARE ACROSS THE COUNTRY. THIS COLLABORATION IDENTIFIED OPPORTUNITIES TO EXPAND HOME-BASED CARE IN MEDICARE AND VIA CENTERS FOR MEDICARE AND MEDICAID INNOVATION (CMMI) MODELS. COLLABORATION WITH THE HEALTH CARE COST INSTITUTE (HCCI) ON ANALYSES OF COMMERCIAL HEALTH INSURANCE CLAIMS WHICH HIGHLIGHTED HIGH PROVIDER PRICING AND EXPLORATION OF WAYS THAT EMPLOYERS AND POLICYMAKERS COULD ENGAGE MORE TO LOWER HEALTHCARE SPENDING ON EMPLOYER-BASED INSURANCE. PARTNERING WITH THE KENNEDY FORUM TO INCORPORATE A LIFE COURSE APPROACH (INCLUDING OLDER ADULTS) TO IMPROVE THE PARITY BETWEEN COVERAGE OF MENTAL AND PHYSICAL SERVICES IN COMMERCIAL INSURANCE AS WELL AS IN DISCUSSIONS AROUND REIMBURSEMENT FOR MENTAL HEALTH SERVICES. |
| FORM 990, PART VI, SECTION A, LINE 2 | THE MAJORITY OF THE CURRENT DIRECTORS AND OFFICERS HAVE A "BUSINESS RELATIONSHIP" AS DEFINED IN THE FORM 990 INSTRUCTIONS, WITH EACH OF THE OTHER CURRENT OFFICERS AND DIRECTORS BECAUSE OF POSITIONS THEY HOLD WITH AFFILIATED ORGANIZATIONS. |
| FORM 990, PART VI, SECTION A, LINE 3 | GARY AND MARY WEST MANAGEMENT COMPANY, INC., ("WMC") IS A NON-PROFIT, TAXABLE ENTITY THAT PROVIDES SERVICES TO AFFILIATED ORGANIZATIONS. CERTAIN SUPERVISORY, FINANCIAL, AND OTHER ADMINISTRATIVE FUNCTIONS ARE PERFORMED BY EMPLOYEES OF GARY AND MARY WEST MANAGEMENT COMPANY, INC. SALLY HALLAK AND JONATHAN ZIFFERBLATT ARE OFFICERS OF WHI AND RELATED ORGANIZATIONS BUT ARE DIRECT EMPLOYEES OF WMC. (REFER TO SCHEDULE J). TOTAL OFFICER COMPENSATION PAID TO THESE OFFICERS IS $1,136,807. |
| FORM 990, PART VI, SECTION A, LINE 6 | THE ORGANIZATION IS A NON-PROFIT, NON-STOCK CORPORATION WITH THREE MEMBERS DURING 2024. ONE INCORPORATED MEMBER DESIGNATED AS A PERMANENT MEMBER, THE GARY AND MARY WEST CHARITABLE TRUST AND TWO NON-INCORPORATED MEMBERS WHICH ARE ELECTED AND TERM-BASED MEMBERS, JAMES K HASSON AND THOMAS CULHANE. |
| FORM 990, PART VI, SECTION A, LINE 7A | THE MEMBERS OF THE ORGANIZATION HAVE THE AUTHORITY TO ELECT AND REMOVE MEMBERS OF THE GOVERNING BODY. |
| FORM 990, PART VI, SECTION A, LINE 7B | THE FOLLOWING DECISIONS REQUIRE MEMBER APPROVAL: 1. THE DISSOLUTION, LIQUIDATION, MERGER, CONSOLIDATION, RECAPITALIZATION OR OTHER REORGANIZATION OF THE CORPORATION; 2. THE SALE, LEASE OR EXCHANGE OF ALL OR SUBSTANTIALLY ALL OF THE PROPERTY OF THE CORPORATION; AND 3. ANY CHANGES PROPOSED TO BE MADE BY THE CORPORATION'S BOARD OF DIRECTORS TO THE CORPORATION'S CERTIFICATE OF INCORPORATION OR BYLAWS. |
| FORM 990, PART VI, SECTION B, LINE 11B | THE FORM 990 INFORMATION WAS COMPILED FROM THE ORGANIZATION'S CORPORATE AND ACCOUNTING RECORDS AND PROVIDED TO THE ORGANIZATION'S OUTSIDE TAX PREPARER. THE COMPLETED FORM 990 WAS REVIEWED BY THE ORGANIZATION'S CFO, OUTSIDE LEGAL COUNSEL AND CEO. UPON SATISFACTORY COMPLETION OF THE INTERNAL REVIEW PROCESS, A DRAFT OF THE FORM 990 WAS CIRCULATED TO THE ORGANIZATION'S AUDIT COMMITTEE AND BOARD OF DIRECTORS FOR REVIEW. THE FORM 990 WAS THEN FILED WITH THE INTERNAL REVENUE SERVICE. |
| FORM 990, PART VI, SECTION B, LINE 12C | THE DIRECTORS AND OFFICERS OF THE INSTITUTE MET REGULARLY THROUGHOUT 2024 AND DISCUSSED ALL ACTUAL AND POTENTIAL CONFLICTS OF INTEREST THAT EXISTED WITH RESPECT TO OTHER NON-PROFIT AND BUSINESS ORGANIZATIONS. THE DIRECTORS AND OFFICERS ALSO COLLECTED ANNUAL WRITTEN CONFLICT OF INTEREST STATEMENTS FROM ALL DIRECTORS AND OFFICERS, WHEN APPLICABLE. NO FAILURES OF COMPLIANCE WITH THE POLICY WERE FOUND. |
| FORM 990, PART VI, SECTION B, LINE 15 | THE ORGANIZATION HAS A COMPENSATION APPROVAL PROCESS FOR ITS EMPLOYEES. FOR THOSE PAID IN EXCESS OF $100,000, A BASIC COMPENSATION STUDY IS PERFORMED AND COMPENSATION RANGES ARE REQUIRED TO BE APPROVED BY THE COMPENSATION COMMITTEE AND THE BOARD OF DIRECTORS. FOR THOSE PAID IN EXCESS OF $250,000, SUCH AS THE CEO, AN ENHANCED STUDY OF COMPARABLE COMPENSATION IS PERFORMED AND THE BOARD OF DIRECTORS REVIEWS AND APPROVES COMPENSATION LEVELS. THE ORGANIZATION HAS ALSO RETAINED THE SERVICES OF AN OUTSIDE COMPENSATION CONSULTANT. THE MOST RECENT REVIEW WAS COMPLETED IN 2024. |
| FORM 990, PART VI, SECTION C, LINE 19 | THE ORGANIZATION MAKES ITS CERTIFICATE OF INCORPORATION AND AUDITED FINANCIAL STATEMENTS AVAILABLE TO THE PUBLIC UPON THE REQUEST FOR SUCH DOCUMENTS. |
| FORM 990, PART VII: | THE ORGANIZATION HAS A MANAGEMENT SERVICES AGREEMENT WITH THE GARY AND MARY WEST MANAGEMENT COMPANY, INC., A RELATED NON-PROFIT CORPORATION, WHEREBY THE GARY AND MARY WEST MANAGEMENT COMPANY, INC. PROVIDES CERTAIN ADMINISTRATIVE SUPPORT SERVICES TO THE ORGANIZATION. SUCH SERVICES INCLUDE THAT OF VARIOUS SENIOR MANAGEMENT ROLES. |
| FORM 990, PART IX, LINE 11G | OTHER CONSULTANTS: PROGRAM SERVICE EXPENSES 11,046,785. MANAGEMENT AND GENERAL EXPENSES 1,806,680. FUNDRAISING EXPENSES 0. TOTAL EXPENSES 12,853,465. RESEARCH STUDIES: PROGRAM SERVICE EXPENSES 14,263,347. MANAGEMENT AND GENERAL EXPENSES 0. FUNDRAISING EXPENSES 0. TOTAL EXPENSES 14,263,347. OTHER: PROGRAM SERVICE EXPENSES 0. MANAGEMENT AND GENERAL EXPENSES 745. FUNDRAISING EXPENSES 0. TOTAL EXPENSES 745. STAKEHOLDER COMMUNICATIONS: PROGRAM SERVICE EXPENSES 132,425. MANAGEMENT AND GENERAL EXPENSES 28,854. FUNDRAISING EXPENSES 0. TOTAL EXPENSES 161,279. |
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