| Return Reference | Explanation |
|---|---|
| Part VI, Section B, Line 1 | Members of the Board of Directors are elected for 3-year terms staggered over a three-year cycle by the members of the Credit Union. Elections are held annually. Every member has equal voting rights. |
| Part VI, Line 6 | Form 990 Part VI Section A Line 6 - The Credit Union is a member-owned financial cooperative. Every membership share account-holder is a member. |
| Part VI, Line 7a | Form 990 Part VI Section A Line 7a - Members of the Board of Directors are elected for 3-year terms staggered over a three-year cycle by the members of the Credit Union. Elections are held annually. Every member has equal voting rights. |
| Part VI, Line 11a | Form 990 is reviewed by management and by a committee of the governing body charged with responsibility for organizational compliance. |
| Part VI, Line 12c | Form 990 Part VI Section A Line 12c - Our Internal Auditor reviews a sample of the employee report every month as well as reviewing every account that is opened. The Board of Directors Compliance and Risk Management Committee has the responsibility to regularly and consistently monitor and enforce compliance with the policy. |
| Part VI, Line 15 | The compensation of the CEO is set by the Board who uses surveys prepared by the Credit Union Executive Society and the Credit Union National Association among others as well as the Compease Compensation System provide by HR Solutions a division of CU Solutions. The data is compared for credit unions with similar types and diversity of services numbers of members and numbers of loans as well as similar size total assets under management. Compensation is set based on analysis of this data. The CEO sets compensation levels for other staff members based on analysis of data obtained from an independent consultant group which specializes in credit union compensation plans. A committee of the Board of Directors reviews the overall structure of the compensation plan. |
| Part VI, Line 19 | Notice is given on the organizations website how to request inspection of these documents. |
| Part IX, Line 11g | Form 990 Part IX Line 11g - Includes ; 296619 NOTARY SERVICE EXPENSE 307.90 ; 299201 RADDON MEMBER SURVEYS 12,068.86 ; 299101 CHECK BY PHONE-ONLINE PROC 3,782.52 ; 293107 ACH RECURRING PMTS EXP 479.76 ; 293100 PORTICO TELECOM COSTS 9,515.33 ; 293101 DATA PROCESSING 246,047.25 ; 293103 MEMBER DRAFT PRINTING 3,626.93 ; 293105 IRA ADMINISTRATIVE EXPENSE 6,000.00 ; 293108 NOTICES_CORE SYS 10,470.10 ; 293109 ITEM PROCESSING_CORE 20,084.27 ; 293111 ARU EXPENSE 4,437.55 ; 293113 MOBILITI_TABLET_PER USER FEE 10,247.38 ; 293114 MOBILITI BRANDING APP 4,493.17 ; 293115 MAGIC WRIGHTER INTEGR FUNDING SETUP 1,995.00 ; 293118 MAGIC WRIGHTER ACH WEB SETUP 595.00 ; 293119 MAGIC WRIGHTER ACH WEB ANNL MAINT 1,186.25 ; 293121 CONVERGE IT IMPL 192.60 ; 293122 CONVERGE IT MONTHLY FEES 4,329.83 ; 293123 CONVERGE IT PER MINUTE 2,037.03 ; 293124 PORTICO ACCESS ADVANTAGE 2,228.86 ; 293125 ACCESS ADVANTAGE IMPL 363.08 ; 293182 CHECK LOSSES - OVER-THE-COUNTER 7,481.32 ; 293183 CHECK LOSSES - MOBILE CAPTURE 33,781.09 ; 293184 CHECK LOSSES - ATM DEPOSIT 3,316.57 ; 293180 CHECK LOSSES - OTHER 4,090.75 ; 293198 CHECK LOSS RECOVERY 10,700.43 ; 293186 INSTANT ISSUE CARDS ORDERED 36,901.38 ; 293187 INSTANT ISSUE SLEEVES 2,993.55 ; 293192 INSTANT ISSUE PROCESSING 1,826.42 ; 293199 ATM MANAGED SERVICES _ AUTO RECONCILIATION 837.24 ; 293200 ACCOUNT VERIFICATION 190.00 ; 293197 ATM OPERATING FEES 3,874.50 ; 293188 CKNG ACCT LOSSES due to DR CRD TRANS 6,697.39 ; 293181 DEBIT CARD LOSSES - RECOVERY 591.11 ; 293204 DEBIT CARD DISPUTES - PROV CRs 160,863.74 ; 293205 DEBIT CARD FRAUD - RECOVERIES 132,278.97 ; 293206 ACH FRAUD CHARGE OFF 7,269.97 ; 293208 DEBIT CARDS _ DISPUTE EXPERT 15,773.30 ; 293210 VB OLB _PER USER 50,404.76 ; 293212 E-STATEMENT_MTHLY FEE 3,171.86 ; 293213 MOBILITI_PER USER FEE 166,572.99 ; 293214 BILL PAY _ OTHER PROCESSING FEES 2,475.00 ; 293215 BILL PAY _ TRANSACTION FEES 23,471.40 ; 293216 BILL PAY _ BASE MONTHLY 7,264.06 ; 293217 BILL PAY _ FRAUD DETECTION 4,150.94 ; 293251 ZELLE MONTHLY EXPENSE 6,641.46 ; 293252 ZELLE USER ENROLLMENT FEE 649.64 ; 293253 ZELLE DEBIT CARD TRANS FEE 65.38 ; 293254 ZELLE IMPLEMENTATION 237.86 ; 293256 ZELLE - OTHER PROCESSING 620.48 ; 293258 ZELLE DISPUTE RECOVERIES 2.88 ; 293259 DEBIT CARD DISPUTE EXPERT POSTAGE 458.60 ; 293261 VISA DEBIT CARD UPGRADE 6,098.04 ; 293219 E-STATEMENTS_PER USER 28,123.83 ; 293220 DEBIT CARDS _ SIG TRANS PROCESSING 167,766.81 ; 293221 DEBIT CARDS _ QUARTERLY VISA BILLING 83,400.00 ; 293222 DEBIT CARDS _ POS TRANS PROCESSING 25,824.71 ; 293223 DEBIT CARDS _ CLIENT CENTRAL 3,826.25 ; 293224 DEBIT CARDS _ AUTHORIZATION SUPPORT 55,851.24 ; 293225 DEBIT CARDS _ BUSINESS CONTINUITY CHGS 33,905.69 ; 293226 DEBIT CARDS _ CONTACT CENTER INTERVENTION 14,567.78 ; 293228 DEBIT CARD IVR PROCESSING 5,138.49 ; 293239 DEBIT CARD EMV CONV COSTS 560.77 ; 293231 DEBIT CARD CHGBK PROC 9,822.91 ; 293233 DEBIT CARD PROCESSING PASS THRU 9,750.00 ; 293234 DEBIT CARD RISK ADVISOR PER TRANS 161,332.45 ; 293235 DEBIT CARD VISA BILLING 124,082.16 ; 293236 DEBIT CARD DIGITAL ISSUANCE_IMPLEMENTATION 1,155.96 ; 293263 DEBIT CARDS _ CARD EXPERT TOOLKIT 13,871.61 ; 293241 STEPUP AUTHENTICATION 2,216.34 ; 293243 AFFIRMX - COMPLIANCE SERVICES 18,600.00 ; 286209 DEBIT ACCE NETWK FEE 19,032.95 ; 293245 QUICKBOOKS MO FEE 4,683.36 ; 293247 VB LINKLIVE MTHLY MAINT 7,295.20 ; 293250 CARD VALET BRANDED SETUP 232.92 ; 293300 E-FICHENCY DOCS_PORTICO 11,894.25 ; 294104 SBS TRAC MODULE 5,173.08 ; 295103 NAUTILUS ESSENTIALS STORAGE 6,768.37 ; 296100 WISDOM ACCOUNTING 17,032.70 ; 296201 COMPLIANCE REFERENCES 2,481.20 ; 296301 RISK ASSESS SERV BEAVERCREEK 1,385.72 ; 296302 CALLAHAN PEER SUITE DATA SUBSCRIPTION 2,374.88 ; 296307 RATE SURVEY RATEWATCH 1,064.33 ; 296308 MODELS VALIDATIONS 2,060.00 ; 296402 FPS ENTERPRISE MONTHLY 4,383.18 ; 296403 FPS ENTERPRISE IMPLEMENTATION 863.52 ; 296505 DEBIT CARD ISSUANCE 33,208.24 ; 296512 UCHOOSE REWARDS REDEMPTION 73,666.09 ; 296516 ORIGINATE-PER APP 346.38 ; 296517 ACCOUNT CREATE ORIGINATE - IMPLM 309.40 ; 296519 ORIGINATE_SSL CERTS 498.32 ; 296530 ORIGINATE - MICRO DEP CHARGE BACKS 0.72 ; 296533 ORIGINATE ACUANT PER APP 11,022.84 ; 296534 ORIGINATE MONTHLY LMS 5,032.13 ; 296535 CONFIRM IT IDV_PER TRANS 6,174.63 ; 296536 CONFIRM IT IDV 2,378.91 ; 296537 E-FICHENCY CR RPTS MTHLY FEE 2,378.91 ; 296538 E-FICHENCY EFT RPTS MTHLY FEE 1,585.81 ; 296539 E-FINHENCY DOC IMAGING MTHLY MAINT 4,345.28 ; 296541 ELTROPHY PLATFORM FEES 36,889.79 ; 296620 DEPOSIT ACCT COMPLIANCE TRNING 33.95 ; 296621 DEPOSIT ACCOUNT FORMS CONSUMER 12,885.38 ; 296622 DEPOSIT ACCOUNT FORMS BUSINESS 2,159.08 ; 293191 REMOTE DEPOSIT CAPTURE 9,852.28 ; 296701 NETWORK SUPPORT 595.10 ; 296708 REMOTE ACCESS SUPPORT 14.00 ; 296713 DESKTOP SUPPORT 140.00 ; 296714 SERVER SUPPORT 840.00 ; 296715 ULTIMATE SECURE PER USER 260,717.64 ; 296727 ZERO TRUST IMPL - MNTHLY BUDGET 1,535.00 ; 267422 VIRTUAL BRANCH NEXT IMPL 1,382.16 ; 267429 VBN FISERV VISA CC IMPL 176.16 ; 267423 LINKLIVE MSG IMPL 1,351.20 ; 267424 CHECKFREE RXP CONVERSION SETUP 1,068.96 ; 267425 CHECKFREE RXP CONVERSION IMPL 414.26 ; 267426 VBN SPANISH SUPPORT IMPL 176.40 ; 267427 PREMIUM FORMS-PORTICO VBN-SETUP 176.40 ; 296755 VIRTUAL BRANCH NEXT MNTH MAINT FEE 7,295.20 ; 296758 VBN QUICKEN MAINTENANCE 1,283.30 ; 296759 VBN QUICKBOOKS MAINTENANCE 1,283.30 ; 296771 SECURENOW _ LOGIN DEFENSE _ IMPL 172.12 ; 296772 SECURENOW _ LOGIN DEFENSE _ MONTHLY 8,599.49 ; 296773 SECURENOW _ ONE TIME PASSCODE _ IMPL 137.73 ; 296774 SECURENOW _ ONE TIME PASSCODE _ PER TRANS 4,853.92 ; 296775 MSP TRANSITION IMPL EXP 4,401.45 ; 296798 IT SECURITY AUDIT SUPPORT 920.00 ; 296800 IT EXPENSE - MISC 3,000.00 ; 296801 VERAFIN FRAML SERVICE 26,411.06 ; 296900 STRATEGIC PLANNING 15,000.00 ; 297095 SHARED BRANCH QTRLY ASSESSMENT 3,958.00 ; 297001 ATM SUPPORT FEES - TXM00837 31,926.60 ; 297002 ATM IMAGE FILE PROCESSING FEE - TXM00837 2,435.64 ; 297003 ATM SUPPORT FEES - TXM01000 23,636.40 ; 297004 ATM IMAGE FILE PROCESSING FEE - TXM01000 2,435.64 ; 297005 ATM SUPPORT FEES - TXM01001 33,044.76 ; 297006 ATM IMAGE FILE PROCESSING FEE - TXM01001 2,435.64 ; 297007 ATM SUPPORT FEES - TXM01002 31,926.60 ; 297008 ATM IMAGE FILE PROCESSING FEE - TXM01002 2,435.64 ; 297009 ATM SUPPORT FEES - TXM01003 31,926.60 ; 297010 ATM IMAGE FILE PROCESSING FEE - TXM01003 2,435.64 ; 297011 ATM SUPPORT FEES - TXM01405 25,435.80 ; 297012 ATM IMAGE FILE PROCESSING FEE - TXM01405 2,398.56 ; 297013 ATM SUPPORT FEES - TXM01437 25,435.80 ; 297014 ATM IMAGE FILE PROCESSING FEE - TXM01437 2,435.64 ; 297015 ATM SUPPORT FEES - TXM01480 33,044.76 ; 297016 ATM IMAGE FILE PROCESSING FEE - TXM01480 2,398.92 ; 297018 ATM PAYMENT NETWORKS 8,173.44 ; 297100 SHARED BRANCH ISSUER EXP 11,445.08 ; 297130 FISERV ATM MGD SERV _ SERV REQUESTS 11,500.00 ; 297302 CO-OP NET PREMIUM SWITCH FEE ITEM 2,181.31 ; 297701 CO-OP NETWK PROCESSING EXP 1,768.18 ; 297710 FMS MIGRATION 3,115.20 ; 297800 UCHOOSE ADMIN 660.00 ; 297801 UCHOOSE - ENROLLED MBRS MTHLY 25,403.53 ; 297126 EXTEND CALL CTR-MO CHG-DR CRD SERV 10,072.74 ; 297127 EXTEND CALL CTR-MO CHG-DISPUTES & FRAUD 37,233.59 ; 298100 BCP AGILITY RECOVERY 4,731.09 ; 298101 BCP GALAXY ACCESS VIA VPN 2,772.00 ; 298108 BCP PLANNING TESTING 5,500.00 ; 299102 FED CASH DELIVERY 16,810.09 ; 298880 IT MSP UNSCHEDULED 5,680.00 ; 298881 IT AUDIT _ SBS 6,000.00 ; 298882 NTWK SECURITY AUDIT _ SBS 8,100.00 ; 298195 HARDWARE DESTRUCTION 700.00 ; 299103 IRON MOUNTAIN SHRED 22,361.60 ; 299119 IRON MOUNTAIN STORAGE 8,002.60 ; 299134 QUALIFILE EXPENSES 14,407.02 ; 299135 GURU - ANNUAL PLAN 6,789.26 ; 299105 STATEMENT _ PAPER INSERTS 576.24 ; 299106 STATEMENTS-PAPER 35,735.96 ; 299107 STATEMENT PAPER POSTAGE 33,165.63 ; 299108 ALARM MONITORING 848.06 ; 299110 CALL CENTER-LSI 31,741.71 ; 299129 CALL CENTER - LSI AFTER HOURS 14,878.55 ; 299124 LSI SECURITY ASSESSMENT FEE 3,000.00 ; 263102 ATMS TECH SUPPORT 1,050.00 ; 299115 VENMINDER DIGITAL COMPL EXP 19,204.67 ; 299123 DEPOSITS 360 - DEPOSIT STUDY 21,166.68 ; 299136 nCINO DEP CONSULT FEE_TRUSTAGE 1,756.80 ; 299137 nCINO DEP ANNUAL LIC FEE_TRUSTAGE 8,869.45 ; 299139 nCINO DEPOSIT ACCT ORIGINATION 14,256.63 ; 299180 VENDOR DUE DILIGENCE EXP 1,006.74 ; 299250 RISK ANALYZER PLUS IRR _ ANNL _ DCG 27,625.00 ; 299251 RISK ANALYZER PLUS IRR _ IMPL _ DCG 2,166.72 ; 299301 PORTICO IMPLEMENTATION 20,333.88 ; 299305 PORTICO STMT ADV IMPLEMENTATION 854.52 ; 330100 OVER SHORT 687.37 ; 330118 OVER & SHORT ATM TXM00837 440.00 ; 330117 OVER & SHORT ATM TXM01000 1,140.00 ; 330116 OVER & SHORT ATM TXM01001 74.00 ; 330119 OVER & SHORT ATM TXM01002 4,808.00 ; 330120 OVER & SHORT ATM TXM01003 75.00 ; 330108 OVER & SHORT ATM TXM01405 720.00 ; 330109 OVER & SHORT ATM TXM01437 4,508.00 ; 330121 OVER & SHORT ATM TXM01480 1,072.00 ; 330110 OVER & SHORT COIN DOG MAIN 24.44 ; 330111 OVER & SHORT KAT KOIN SOUTH 141.65 ; 330112 OVER & SHORT BRINKS COIN 116.98 ; 370101 MISC EXPENSE 2,297.08 ; 370102 SMALL BALANCE WRITE OFF GL BAL 15.45 ; 370105 LOBBY HOSPITALITY MAIN 19.92 |
| Part XII, Line 2c | Form 990 Part XII Line 2c - Asset Liability Management reviews financial statements on a monthly basis. |
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