| (i) Name of supported organization | (ii) EIN | (iii) Type of organization (described on lines 1- 10 above (see instructions)) | (iv) Is the organization listed in your governing document? | (v) Amount of monetary support (see instructions) | (vi) Amount of other support (see instructions) | |
|---|---|---|---|---|---|---|
| Yes | No | |||||
|
Total |
||||||
| Calendar year (or fiscal year beginning in) | (a) 2021 | (b) 2022 | (c) 2023 | (d) 2024 | (e) 2025 | (f) Total | |
|---|---|---|---|---|---|---|---|
| 1 | Gifts, grants, contributions, and membership fees received. (Do not include any "unusual grant.") .. | ||||||
| 2 | Tax revenues levied for the organization's benefit and either paid to or expended on its behalf .... | ||||||
| 3 | The value of services or facilities furnished by a governmental unit to the organization without charge.. | ||||||
| 4 | Total. Add lines 1 through 3 | ||||||
| 5 | The portion of total contributions by each person (other than a governmental unit or publicly supported organization) included on line 1 that exceeds 2% of the amount shown on line 11, column (f) .. | ||||||
| 6 | Public support. Subtract line 5 from line 4. | ||||||
| Calendar year (or fiscal year beginning in) | (a) 2021 | (b) 2022 | (c) 2023 | (d) 2024 | (e) 2025 | (f) Total | |
|---|---|---|---|---|---|---|---|
| 7 | Amounts from line 4.. | ||||||
| 8 | Gross income from interest, dividends, payments received on securities loans, rents, royalties and income from similar sources... | ||||||
| 9 | Net income from unrelated business activities, whether or not the business is regularly carried on.. | ||||||
| 10 | Other income. Do not include gain or loss from the sale of capital assets (Explain in Part VI.).. | ||||||
| 11 | Total support. Add lines 7 through 10 | ||||||
| Calendar year (or fiscal year beginning in) | (a) 2021 | (b) 2022 | (c) 2023 | (d) 2024 | (e) 2025 | (f) Total | |
|---|---|---|---|---|---|---|---|
| 1 | Gifts, grants, contributions, and membership fees received. (Do not include any "unusual grants.") | 2,457,261 | 3,332,490 | 5,662,524 | 1,833,497 | 1,936,977 | 15,222,749 |
| 2 | Gross receipts from admissions, merchandise sold or services performed, or facilities furnished in any activity that is related to the organization's tax-exempt purpose | 3,536,118 | 3,369,693 | 3,799,879 | 2,762,548 | 1,785,044 | 15,253,282 |
| 3 | Gross receipts from activities that are not an unrelated trade or business under section 513 ..... | 0 | |||||
| 4 | Tax revenues levied for the organization's benefit and either paid to or expended on its behalf... | 0 | |||||
| 5 | The value of services or facilities furnished by a governmental unit to the organization without charge | 0 | |||||
| 6 | Total. Add lines 1 through 5 | 5,993,379 | 6,702,183 | 9,462,403 | 4,596,045 | 3,722,021 | 30,476,031 |
| 7a | Amounts included on lines 1, 2, and 3 received from disqualified persons | 0 | |||||
| b | Amounts included on lines 2 and 3 received from other than disqualified persons that exceed the greater of $5,000 or 1% of the amount on line 13 for the year. | 0 | |||||
| c | Add lines 7a and 7b.. | ||||||
| 8 | Public support. (Subtract line 7c from line 6.) | 30,476,031 | |||||
| Calendar year (or fiscal year beginning in) | (a) 2021 | (b) 2022 | (c) 2023 | (d) 2024 | (e) 2025 | (f) Total | |
|---|---|---|---|---|---|---|---|
| 9 | Amounts from line 6 | 5,993,379 | 6,702,183 | 9,462,403 | 4,596,045 | 3,722,021 | 30,476,031 |
| 10a | Gross income from interest, dividends, payments received on securities loans, rents, royalties and income from similar sources | 31 | 396,626 | 23,652 | 10,533 | 430,842 | |
| b | Unrelated business taxable income (less section 511 taxes) from businesses acquired after June 30, 1975 | 0 | |||||
| c | Add lines 10a and 10b | 31 | 396,626 | 23,652 | 10,533 | 430,842 | |
| 11 | Net income from unrelated business activities not included on line 10b, whether or not the business is regularly carried on. | 0 | |||||
| 12 | Other income. Do not include gain or loss from the sale of capital assets (Explain in Part VI.) .. | 0 | |||||
| 13 | Total support. (Add lines 9, 10c, 11, and 12.).. | 5,993,379 | 6,702,214 | 9,859,029 | 4,619,697 | 3,732,554 | 30,906,873 |
| Section A - Adjusted Net Income | (A) Prior Year |
(B) Current Year (optional) |
||||
| 1 | Net short-term capital gain | 1 | ||||
| 2 | Recoveries of prior-year distributions | 2 | ||||
| 3 | Other gross income (see instructions) | 3 | ||||
| 4 | Add lines 1 through 3 | 4 | ||||
| 5 | Depreciation and depletion | 5 | ||||
| 6 | Portion of operating expenses paid or incurred for production or collection of gross income or for management, conservation, or maintenance of property held for production of income (see instructions) | 6 | ||||
| 7 | Other expenses (see instructions) | 7 | ||||
| 8 | Adjusted Net Income (subtract lines 5, 6 and 7 from line 4) | 8 | ||||
| Section B - Minimum Asset Amount | (A) Prior Year |
(B) Current Year (optional) |
||||
| 1 | Aggregate fair market value of all non-exempt-use assets (see instructions for short tax year or assets held for part of year): | 1 | ||||
| a | Average monthly value of securities | 1a | ||||
| b | Average monthly cash balances | 1b | ||||
| c | Fair market value of other non-exempt-use assets | 1c | ||||
| d | Total (add lines 1a, 1b, and 1c) | 1d | ||||
| e |
Discount claimed for blockage or other factors (explain in detail in Part VI): |
|||||
| 2 | Acquisition indebtedness applicable to non-exempt use assets | 2 | ||||
| 3 | Subtract line 2 from line 1d | 3 | ||||
| 4 | Cash deemed held for exempt use. Enter 0.015 of line 3 (for greater amount, see instructions). | 4 | ||||
| 5 | Net value of non-exempt-use assets (subtract line 4 from line 3) | 5 | ||||
| 6 | Multiply line 5 by 0.035 | 6 | ||||
| 7 | Recoveries of prior-year distributions | 7 | ||||
| 8 | Minimum Asset Amount (add line 7 to line 6) | 8 | ||||
| Section C - Distributable Amount | Current Year | |||||
| 1 | Adjusted net income for prior year (from Section A, line 8, Column A) | 1 | ||||
| 2 | Enter 85% of line 1 | 2 | ||||
| 3 | Minimum asset amount for prior year (from Section B, line 8, Column A) | 3 | ||||
| 4 | Enter greater of line 2 or line 3 | 4 | ||||
| 5 | Income tax imposed in prior year | 5 | ||||
| 6 | Distributable Amount. Subtract line 5 from line 4, unless subject to emergency temporary reduction (see instructions) | 6 | ||||
| Section D - Distributions | Current Year | |
|---|---|---|
| 1 Amounts paid to supported organizations to accomplish exempt purposes | 1 | |
|
2
Amounts paid to perform activity that directly furthers exempt purposes of supported organizations, in excess of income from activity |
2 | |
| 3 Administrative expenses paid to accomplish exempt purposes of supported organizations | 3 | |
| 4 Amounts paid to acquire exempt-use assets | 4 | |
| 5 Qualified set-aside amounts (prior IRS approval required - provide details in Part VI) | 5 | |
| 6Total annual distributions. Add lines 1 through 5. | 6 | |
|
7
Distributions to attentive supported organizations to which the organization is responsive (provide details in Part VI). See instructions |
7 | |
| 8 Distributable amount for 2025 from Section C, line 6 | 8 | |
| 9 Line 7 amount divided by Line 8 amount | 9 | |
| Section E - Distribution Allocations (see instructions) |
(i) Excess Distributions |
(ii) Underdistributions Pre-2025 |
(iii) Distributable Amount for 2025 |
|
|---|---|---|---|---|
| 1 Distributable amount for 2025 from Section C, line 6 | ||||
|
2
Underdistributions, if any, for years prior to 2025 (reasonable cause required-- explain in Part VI).
See instructions. |
||||
| 3 Excess distributions carryover, if any, to 2025: | ||||
| a From 2020....... | ||||
| b From 2021....... | ||||
| c From 2022....... | ||||
| d From 2023....... | ||||
| e From 2024....... | ||||
| fTotal of lines 3a through e | ||||
| g Applied to underdistributions of prior years | ||||
| h Applied to 2025 distributable amount | ||||
|
i
Carryover from 2020 not applied (see instructions) |
||||
| j Remainder. Subtract lines 3g, 3h, and 3i from line 3f. | ||||
| 4Distributions for 2025 from Section D, line 6: | ||||
| $ | ||||
| a Applied to underdistributions of prior years | ||||
| b Applied to 2025 distributable amount | ||||
| c Remainder. Subtract lines 4a and 4b from line 4. | ||||
|
5
Remaining underdistributions for years prior to 2025, if any. Subtract lines 3g and 4a from line 2. If the amount is greater than zero, explain in Part VI. See instructions. |
||||
|
6
Remaining underdistributions for 2025. Subtract lines 3h and 4b from line 1. If the amount is greater than zero, explain in Part VI. See instructions. |
||||
|
7 Excess distributions carryover to 2026. Add lines 3j and 4c. |
||||
| 8 Breakdown of line 7: | ||||
| a Excess from 2021..... | ||||
| b Excess from 2022..... | ||||
| c Excess from 2023..... | ||||
| d Excess from 2024..... | ||||
| e Excess from 2025..... | ||||
| Facts And Circumstances Test |
|---|
| Return Reference | Explanation |
|---|
| Software ID: | 25022934 |
| Software Version: | 2025v4.1 |
| Return Reference | Explanation |
|---|---|
| Form 990, Part VI, Section B, Line 11b | PRIOR TO FILING, SPRINGBOARD'S FORM 990 IS REVIEWED INTERNALLY BY THECEO, AS WELL AS BY AN INDEPENDENT CERTIFIED PUBLIC ACCOUNTING FIRM. ONCETHESE REVIEWS ARE COMPLETE, ONE OF TWO PROCEDURES IS FOLLOWED: A. COPIESOF THE FORM 990 ARE GIVEN TO THE BOARD MEMBERS FOR REVIEW PRIOR TO THEANNUAL MEETING. AT THE ANNUAL MEETING, FORM 990 IS DISCUSSED AND ANYQUESTIONS OR COMMENTS ARE ADDRESSED; OR B. A COPY OF THE FORM 990 ISGIVEN TO EACH BOARD MEMBER WITH A NOTICE THAT INFORMS THE BOARD MEMBERTHEY SHALL HAVE A WEEK TO REVIEW THE FORM 990 AND TO SUBMIT ANY QUESTIONSOR COMMENTS TO THE CEO. THESE QUESTIONS OR COMMENTS ARE THEN ADDRESSEDAND CIRCULATED TO THE BOARD MEMBERS, UNLESS THE BOARD CHAIR REQUESTS THATA BOARD MEETING BE CONVENED AT WHICH ANY AND ALL QUESTIONS OR COMMENTSCAN BE ADDRESSED. |
| Form 990, Part VI, Section B, Line 12c | EACH BOARD MEMBER IS REQUIRED TO COMPLETE A CONFLICT FORM ANNUALLY. THEFORM CONTAINS THE COMPANY'S CONFLICTS POLICY, AS WELL AS AN AREA IN WHICHTHE BOARD MEMBER DISCLOSES ANY AND ALL ORGANIZATIONS IN WHICH THE MEMBERIS A BOARD MEMBER, COMMITTEE MEMBER OR AN EMPLOYEE. ADDITIONALLY, THEMEMBER IS REQUIRED TO CERTIFY THAT, EXCEPT AS DESCRIBED IN THE FORM, THEYARE NOT AND HAVE NOT IN THE PAST YEAR BEEN: 1.) A PARTICIPANT, DIRECTLYOR INDIRECTLY, IN ANY ARRANGEMENT, AGREEMENT, INVESTMENT, OR OTHERACTIVITY WITH ANY VENDOR, SUPPLIER, OR OTHER PARTY DOING BUSINESS WITHSPRINGBOARD WHICH HAS RESULTED OR COULD RESULT IN PERSONAL BENEFIT TO THEM. 2.) A RECIPIENT, DIRECTLY OR INDIRECTLY, OF ANY SALARY PAYMENTS ORLOANS OR GIFTS OF ANY KIND OR ANY FREE SERVICE OR DISCOUNTS OR OTHER FEESFROM OR ON BEHALF OF ANY PERSON OR ORGANIZATION ENGAGED IN ANYTRANSACTION WITH SPRINGBOARD. KEY EMPLOYEES REVIEW THE EMPLOYEE CONFLICTSOF INTEREST POLICY ANNUALLY AND ARE REQUIRED TO ANNUALLY CERTIFY THATTHEY HAVE REPORTED IN WRITING ANY CIRCUMSTANCE THAT, SINCE THEIR LASTEXECUTION OF THE POLICY, DID OR MAY HAVE INVOLVED A CONFLICT OF INTERESTIN THE CONDUCT OF SPRINGBOARD'S BUSINESS, OR MAY HAVE CREATED THEAPPEARANCE OF INVOLVING A CONFLICT OR IMPROPRIETY. THE KEY EMPLOYEE ISALSO REQUIRED TO ATTACH TO THE SIGNED POLICY A COPY OF THE WRITINGDISCLOSING THE POTENTIAL CONFLICT. |
| Form 990, Part VI, Section B, Line 15b | THE COMPENSATION PROCESS FOR OFFICERS AND KEY EMPLOYEES IS PERIODICALLYESTABLISHED BY A BOARD COMPENSATION COMMITTEE. THIS COMMITTEE TAKES INTOCONSIDERATION A NUMBER OF FACTORS INCLUDING: (1) AN INDEPENDENTCOMPENSATION STUDY OBTAINED BY THE COMPANY; (2) THE 990S OF OTHER SIMILARORGANIZATIONS; (3) INTERNALLY COMPLETED COMPENSATION STUDIES. ANNUALCOMPENSATION AND ANY MERIT INCREASES JUSTIFIED BY PERFORMANCE ARERECOMMENDED BY THE EMPLOYEE'S DIRECT SUPERVISOR; HOWEVER, THEY ARESUBJECT TO FINAL APPROVAL BY THE CEO, PROVIDED THEY ARE WITHIN THECOMPENSATION RANGES ESTABLISHED BY THE COMMITTEE. |
| Form 990, Part VI, Section C, Line 19 | THE ORGANIZATION'S EXEMPT APPLICATION WITH THE SUPPORTING DOCUMENTATION AND THE ANNUAL RETURN ARE MADE AVAILABLE TO THE PUBLIC BY WRITTEN REQUEST. |
| Form 990, Part XII, Line 2c | ALL REVIEW AND PROCESS FOR THE OVERSIGHT OF THE AUDIT OF ITS FINANCIAL STATEMENTS AND SELECTION OF AN INDEPENDENT AUDITOR REMAINS CONSISTENT BETWEEN YEARS. |
| FORM 990, PART I, SUMMARY | Organization OverviewEstablished in 1974, Springboard Nonprofit Consumer Credit Management, Inc., dba Credit.org, is a nonprofit organization dedicated to improving individual and family financial well-being and expanding access to financial stability services.In 2025, Credit.org updated its mission to reflect a modern, client-centered, and outcomes-driven approach: We empower individuals and communities to achieve a brighter financial future through trusted counseling and education, turning goals into action. This mission highlights Credit.orgs focus on digital access, scalable education, and measurable outcomes for underserved communities. The organization primarily serves low- to moderate-income households and remains committed to equitable access, regardless of ability to pay. Credit.org provides services nationwide, expanding access to financial education and counseling for individuals and families in diverse communities. Credit.org is approved by the U.S. Department of Housing and Urban Development (HUD) as a Housing Counseling Agency, reflecting its adherence to national standards for housing counseling and financial education services.Public Awareness and Digital OutreachCredit.org promotes financial literacy through a digital-first strategy, connecting consumers to financial guidance via its website, online tools, and educational content. In 2025, Credit.orgs website received 303,108 visitors (98% new). Blog content, tools, and educational resources engaged 190,725 users, and financial education pages recorded 233,223 total page views. The organization continues to enhance service delivery through technology-enabled platforms that expand access and improve client engagement.Counseling and Education ServicesCredit.org provides comprehensive financial counseling and education services, including budget counseling, credit and debt management, housing counseling (pre-purchase, rental, foreclosure prevention, and reverse mortgage), and bankruptcy counseling and education. Through these efforts, Credit.org provided direct services to 20,146 consumers nationwide, including 8,632 in financial literacy and education programs; 4,480 in housing counseling; 2,386 in credit counseling and debt management programs, and 4,648 in web-based homebuyer education courses and one-on-one advisory sessions to address the individuals unique housing goals. Services are designed to address barriers faced by low- to moderate-income and financially underserved populations. Credit.org ensures that cost is not a barrier to access. Many services are delivered at no cost to clients through fee waivers and grant-funded programs, enabling financially vulnerable individuals to access critical counseling and education without out-of-pocket costs. A significant portion of services is supported by grant funding, expanding access to those who might otherwise be unable to afford essential financial guidance and support. In 2025, 78% of clients served were low- to moderate-income households, and 51% identified as racial or ethnic minorities. Some clients (3%) did not disclose demographic data. These figures exclude pre-bankruptcy counseling, pre-discharge debtor education, and workshops where demographic information is not requested.Impact and Measurable OutcomesCredit.org is committed to delivering measurable improvements in financial knowledge and behavior. Through the Financial Instructional Training (FIT) Academy, 7,785 participants demonstrated measurable gains in knowledge, with an average increase of 19 points between pre- and post-test assessments, representing a 27% improvement. The pre-test average score was 70%, and the post-test average score was 89%, reflecting a grade increase from C- to B+. Participants receive an achievement document upon completion.The FIT Academy has reached 80,720 learners over eleven (11) years, providing free, self-paced financial education accessible 24/7. In addition, participants in targeted programs such as CLIMB achieved meaningful financial outcomes. In 2025, 42 individuals improved or established credit, with an average increase in credit score of 31 points. Participants apply these skills to improve budgeting practices, reduce debt, and make informed financial decisions that support long-term financial stability. These results demonstrate Credit.orgs ability to translate financial education into tangible financial progress.Community Education and Scalable LearningCredit.org delivers financial education through both live and self-directed formats to maximize accessibility and impact. In 2025, the organization conducted approximately 70 workshops, educating 816 individuals through targeted virtual and in-person sessions. Additionally, thousands of individuals accessed self-directed learning through the FIT Academy, expanding reach beyond geographic limitations and supporting diverse learning preferences.Leadership, Partnerships, and Financial InclusionCredit.org plays a leadership role in advancing financial inclusion through strategic partnerships and community-based initiatives. The organization participates in regional and national efforts to expand access to safe and affordable financial products, including financial empowerment coalitions and initiatives that connect consumers with safe banking options. As a coordinator of two (2) local America Saves campaigns and an active participant in initiatives such as Bank On programs and America Saves Week, Credit.org helps translate financial education into actionable financial behaviors. These partnerships enhance the organizations ability to deliver coordinated, community-wide impact and extend services to underserved populations.Free Educational Materials and Digital ContentCredit.org provides a comprehensive library of free educational materials to support consumers at all stages of their financial journey. In 2025, Credit.org implemented a blog-focused content strategy, delivering timely, practical financial education aligned with its service lines and consumer needs. Content is regularly updated to address relevant financial topics, including budgeting, saving, credit management, and debt reduction. These resources, along with downloadable tools and financial worksheets, are available at no cost on the organizations website. This digital-first content strategy enables Credit.org to scale its impact and provide ongoing support beyond one-on-one counseling sessions. This integrated approach combines education, counseling, and digital access to deliver measurable, scalable financial impact across the communities it serves. |
| Software ID: | 25022934 |
| Software Version: | 2025v4.1 |